[SOLVED] Mobile Network not working - Galaxy Note 3 Q&A, Help & Troubleshooting

Hey everyone,
i had some issue with my note 3 after update from 4.4.2 stock rom to Touchwiz MM Port for Note 3
That ROM is perfect but the issue is bit too high:
My mobile network not working. The settings under mobile network are correct but it says "disconnected" for mobile network state under "About Device" -> "Status".
Then i tought I should update the modem, what I have done to new Baseband N9005XXUGPOK2
But the issue still exist
Should I update the bootloader also?
Thanks for the help in advance

Correct APN settings ??

JJEgan said:
Correct APN settings ??
Click to expand...
Click to collapse
Yes, corret settings have removed settings and add once again and double checked all information.
Nothing happend if I start mobile network.

For the modem and bootloader, I recommend updating both in tandem.

I will do flash modem and bootloader after work at home to see if it works.
First the modem flash and then the bootloader, or should I take both into Odin at same time?
Thanks

Solved the problem.
I´ve updated modem and bootloader, after that it wont go.
But I´ve tested a solution from my friend, he said I should go to the homepage from my provider and there can u put in your phone number and they will send u a SMS with a configuration.
After that my mobile network works.
That´s strange because the APN settings I manual put in was correct !?

tuxxx said:
Solved the problem.
I´ve updated modem and bootloader, after that it wont go.
But I´ve tested a solution from my friend, he said I should go to the homepage from my provider and there can u put in your phone number and they will send u a SMS with a configuration.
After that my mobile network works.
That´s strange because the APN settings I manual put in was correct !?
Click to expand...
Click to collapse
Hi can you please link to the files you used? Thanks!

Related

GT-i9505 No mobile network/data after flashing custom ROM

Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Hi guys been searching all day when I can grab some free WiFi, basically I rooted my s4 gti9505 with auto root and then installed custom recovery, and flashed PAC rom. I'm unable to make calls or receive mobile data but can use WiFi. My settings say baseband unknown .. I'll attach a picture of my settings here in this thread. I have attempted to flash a modem/radio in Odin but this didn't seem to make any difference, the problem is I'm not sure if it was the right thing to do (didn't make a back up of my phone foolishly before flashing PAC rom)
I'd appreciate any help with this guys! My network is vodaphone UK if that makes any difference to any advice given...
Thanks in advance!
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
samersh72 said:
flash MGA modem twice with odin (first time do not tick "auto-reboot", when it "pass" remove battery, insert it flash second time)
This things happend when people move from old baseband to new baseband
Click to expand...
Click to collapse
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
somepepe**** said:
hi thanks for your reply, i have just flashed the MGG modem trying to fix it myself but when i reboot myself manually it just hangs on the samsung boot logo for ten minutes..i will try your method with the MGA modem and hope it works
thanks
Click to expand...
Click to collapse
and reflash the custom rom after flashing the modem
samersh72 said:
and reflash the custom rom after flashing the modem
Click to expand...
Click to collapse
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
going out now for a while but thought id ask - do you think that installing official stock rom (perhaps from your s4 unrooting guide) would help flashed via odin? from searching i can see that some folk suggest that stock will reinstall everything i need...im hoping so, i really wouldnt mind going back to stock, anythings better than this
somepepe**** said:
will do this too, have just finished flashing MGA modem twice using your steps, will flash rom again..i wonder if i should wipe/factory wipe as i would when installing new rom...ill try it!
no luck -still no network. im running out of ideas
network - unknown
mobile network type - unknown
imei unknown
imei sv - unknown
Click to expand...
Click to collapse
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
samersh72 said:
did you put modem in "phone" in odin?
hmmm weird! i guess your imei is not corrupted, sometimes while flashing rom in cwm, efs partition is not detected, so flashing modem twice should work
you can try with an other modem, use new one (but im sure to flash it twice)
another option is trying to flash your stock firmware
Click to expand...
Click to collapse
yes put it in "phone" mode, thats the second or third one i have flashed now so im not sure it wont help but for sure ill try again!
are you able to determine that its not corrupted? would it state as such if it were? im going to flash a stock firmware as a last resort. lost after that haha
edit - installed cwm using sgs4 flasher and re-installed my custom rom and gapps, booted no probs and network now working - sorted!! thanks for your help i dont think i would have reflashed the rom without your advice to do so
So I'm practically in the same boat. I'm currently on P.A.C. man nightly 09/18 (Vodafone Germany branded device). I never had similar problems, but now I can't call (or be called) and I'm not able to use mobile data.
I nearly tried everything:
1) I checked the IMEI (saved it before switching over to custom roms), but an IMEI number is still there.
2) Went back to stock to see if it's a problem of P.A.C. man ROMS or not. On stock it didn't work either.
3) Went back to P.A.C. man ROM and flashed modem XXUBMF8 via Odin 3.04 (from this thread: http://forum.xda-developers.com/showthread.php?t=2192025)
4) Flashed the modem again after I flashed the ROM because it didn't work either.
So I'm completely lost now, I really don't know what to do next. I had mobile data for a couple of seconds every now and then, but nothing stable. And since the problem came up (yesterday evening) I can not make any calls at all.
Can someone help me?
Edit: The very strange thing is that I have full reception balks in the notification area (only in grey). But still, I guess this means that the device is somehow able to detect a signal but can not connect to it?
Edit2: I apparently have no Device-ID. May that be a problem?
So I took some screenshots to show you guys my problem a bit better. For some reason my mobile data now works (currently HSPA, but it's extremely slow). But I still can't make any calls (or get called too). =/
Edit: So to sum this up: the strangest thing about this problem is, that even when I go back to full stock I can't make calls. =/ What could be the problem? An IMEI number is present in the settings (althouh the 'IMEI SV' under 'About phone' --> 'Status' was one digit below the current one that I can see under those stats). The whole problem makes me believe that my provider can't sort my phone number to my device (I'm on Vodafone; but if that's really the case: why the hell does mobile data works sometimes?!). The other possibility: something with the modem/radio is broken. Could this be the problem? The thing is that I also tried to flash a custom modem, but the problem is still there...
I'm really concerned that my phone just became an expensive paperweight
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
somepepe**** said:
Slightly different than my problem in that I didn't even have any bars for reception..my problem was fixed by changing the custom recovery software (originally I used philz to flash PAC), But I flashed cwm and then used this to again flash PAC, and all was good..don't ask my why but it helped me so you might want to try this...
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your answer!
You also flashed a different modem didn't you? Did this help or was it only the custom recovery? I'm confused because I used CWM before and never had problems. But then this mess all came up...
Yes I flashed several modems, that didn't help..only using a different custom recovery to flash my custom Rom again helped..hope you get sorted!
Sent from my GT-I9505 using xda app-developers app
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Gotcher said:
So I tried to flash PAC with TWRP 2.6.0 (it worked before), but the problem is still there.
I'm really confused. I really don't know what I can do or try to fix this mess... Is there some USSD code or something to find out if my device is missing some ID codes or if the modem is messed up or something?
Edit:
Update: For some reason I now can receive calls/SMS but only when I'm on GPRS speed. Outgoing and ingoing calls are no problem then. When my device is on HSPA or HSPA+ speed however, the old problem of not being able to call or be called is back. On one hand it's good that I'm somehow able to make calls again on the other hand it gets stranger and stranger. I know that it's a bug on PAC man ROMs that you can't change the mobile data speed options (LTE/HSPA/GPRS etc.), but I think that this could be the problem (or at least a part of it)...
Click to expand...
Click to collapse
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
soyusado said:
Actually I can change the data in my phone between 3G and 2G (don't have LTE support here in my country)
Have you checked your APN? Think that might be a problem.
Also please post the steps you take before flashing PAC (ROM, kernel, recovery, etc)
Click to expand...
Click to collapse
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Install stock ROM
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Mate you should try installing Stock ROM that might help I think !
.::Alien::. said:
Mate you should try installing Stock ROM that might help I think !
Click to expand...
Click to collapse
I tried that already, but it didn't help. Same problem...
I factory resetted the phone, wiped cache and dalvik cache and then flashed my Vodafone branded stock ROM via Odin that I had on my device when I got it. Didn't help for some reason... But: should I also try to go back to stock ROM via KIES? I haven't tried this method until now...
Edit: About my flashing method: I went from the stock ROM to rooted (via CF Auto root with Odin). For PAC I then flashed TWRP 2.6.0 and then in recovery factory resetted the phone, wiped cache and dalvik and then installed PAC. After that I installed GApps. I used this method before and it worked without any problems...
Edit2: I found this thread, it appears to be the same/a similar problem with the S3: http://forum.xda-developers.com/showthread.php?t=1805709&page=6
Now is there something similar for the S4? I think I tried calling ##72786# on stock ROM and it didn't work...
Gotcher said:
Within Wireless & Networks --> Mobile Networks --> Network Mode? On PAC? It always crashes when I try to change something there. In the PAC bug post this seems to be a known bug, my mode is also set to GSM/WCDMA/LTE. But whenever I enter the settings to change this, only 'LTE' is chosen as option. I don't have LTE on my plan and I read somewhere else that Vodafone has major problems with it's LTE network here in Germany and that it may be better for customers without it to turn it off.
About APN: there is definitely something strange. I can enter the settings and I see three different APNs that were not created by me (they must be the standard carrier ones): they are called Vodafone DE (for Germany), 1und1 (pretty strange because the settings are the very same on this one, only the name is different) and Vodafone DE-MMS.
The strange thing now is that I can't change any value of the Vodafone DE APN... When I go into its settings, everything ia greyed out. This was the same on the stock ROM...
Now when I create a new APN with the correct provider settings (found via Google on the VF homepage), the phone still won't work. When I put the device aside for a few minutes, the Vodafone Deutschland DE APN is the selected APN again although I never went back to it...
Is there some option to take a deeper look into the modem stats to see what's the problem?
Click to expand...
Click to collapse
Delete the unused APNs.
Do you have mobile data?
Also I asume that you're running the latest vertigo's build, because with me GSM/WCDMA/LTE is always selected.
Sent from my GT-I9505 using Tapatalk 4
Sometimes I have mobile data, but only for very limited time; for the majority of time, I don't have mobile data and can not make calls.
I also tried to delete the unused APNs, but still no change =/
I tried to use a different Micro SIM in this device, but the same problem appears. No data, no phone although I have grey reception balks.
any update on this one?!

[Q] MIUI v.3 Data Problem

Hi, Just installed this ROM using the recommended kernel (percy_g2's CM#2). I've search for a bug related to data connections but seems It's only me. SIM card recognizes my provider and I can make/receive calls and sms, but using the data plan it's impossible, showing it's disconnected. Checked and unchecked the roaming option and still doesn't work. What are my options?
Reset apn settings to default or manually enter them - your provider can send you the settings
Phone settings
click more or wireless and network settings
Mobile networks
access point names
press menu button on phone
reset to default
Check the apn settings are present & correct for your provider or enter them manually
marcussmith2626 said:
Reset apn settings to default or manually enter them - your provider can send you the settings
Phone settings
click more or wireless and network settings
Mobile networks
access point names
press menu button on phone
reset to default
Check the apn settings are present & correct for your provider or enter them manually
Click to expand...
Click to collapse
Did it and didn't work. As far as I recall, in all other roms I have installed I never changed settings ain APNs, they were empty all the time. The phone automatically gets the connection to the carrier. It was all about enable or disable data.
I called my provider but they say the network itself should recognize you inmediatly.
I just flashed stock and it's working there but not in MIUI.
memop3 said:
Did it and didn't work. As far as I recall, in all other roms I have installed I never changed settings ain APNs, they were empty all the time. The phone automatically gets the connection to the carrier. It was all about enable or disable data.
I called my provider but they say the network itself should recognize you inmediatly.
I just flashed stock and it's working there but not in MIUI.
Click to expand...
Click to collapse
Iv always had my providers access point in my apn settings but may be different for others
The only other thing you can do is try a different stock rom firmware baseband
you can do this by flashing a different stock rom firmware via odin to what you are currently using
See dokys thread at top of dev section for a list of pre done flashable odin firmware or make your own with any latest firmware from sammobile.com using the splitter tool
marcussmith2626 said:
Iv always had my providers access point in my apn settings but may be different for others
The only other thing you can do is try a different stock rom firmware baseband
you can do this by flashing a different stock rom firmware via odin to what you are currently using
See dokys thread at top of dev section for a list of pre done flashable odin firmware or make your own with any latest firmware from sammobile.com using the splitter tool
Click to expand...
Click to collapse
Could flashing a different Percy kernel may work?

register on network fails

hello iv been searching and searching 4 a solution on this i have a s4 gt-190505g android 5.1 and it just wont register on network
reflashing the firmware do u think it could solve this problem,,thanks
bygrave said:
hello iv been searching and searching 4 a solution on this i have a s4 gt-190505g android 5.1 and it just wont register on network
Click to expand...
Click to collapse
Check if you have IMEI
Go to Settings > About > Status
If its null or empty that means your IMEI is lost and you cant use any SIM or network, IMEI can be only restored if you made a backup before.
If you are lucky enough reflashing the phone firmware maybe solve the problem
RubbaBand said:
Check if you have IMEI
Go to Settings > About > Status
If its null or empty that means your IMEI is lost and you cant use any SIM or network, IMEI can be only restored if you made a backup before.
If you are lucky enough reflashing the phone firmware maybe solve the problem
Click to expand...
Click to collapse
thanks,,all imei is fine it registers vodaphone and o2 sims but nothing else

Wifi & Mobile data not working<

My Device is failed to connect to any WIFI Network and I am unable to use Mobile Data.I have performed a Factory Reset but still facing the same problem.
Note:
1)Device Galaxy S4 i9500
2)Android 5.0.1 Stock ROM (Not rooted)
Does the show the correct imei when you dial *#06#?
Calls work?
audit13 said:
Does the show the correct imei when you dial *#06#?
Calls work?
Click to expand...
Click to collapse
Yes sir calling feature works great.
Does there phone have the correct apn for data? Does the phone see wi-fi networks?
audit13 said:
Does there phone have the correct apn for data? Does the phone see wi-fi networks?
Click to expand...
Click to collapse
1)Yes the phone has correct apn.
2)Yes i can see wifi but failed to connect to any.
Have you tried changing the connection method for wifi networks under settings?
Maybe re-flash the stock ROM?
Not sure what else to suggest. If these things don't fix the problem, there could be a hardware problem with the phone.
audit13 said:
Have you tried changing the connection method for wifi networks under settings?
Maybe re-flash the stock ROM?
Not sure what else to suggest. If these things don't fix the problem, there could be a hardware problem with the phone.
Click to expand...
Click to collapse
Well thanks for a quick reply and now I am going to Flash a stock ROM.
Have a good day sir
Good luck. I hope you are successful. You have a good day too

not registered on network

Hello,a few weeks ago I bought s7 edge which was rooted(bought not new phone) ,I wanted to instal stock fw,I mean to delete that root.So I tried to factory reset,it didnt helped,and the phone started to lag,so I instaled 7.0 stock fw,everything works smooth now except that I cant call,or send text messages,it says not registered on network,on 6.0 everything was fine,so any ideas how can I fix this issue? Tried instaling different fw's,even tried old 6.0.1 still got the same problem.I checked my imei its not blocked,everything is fine
Download the corresponding firmware for your supplier, or find out the APN details for your carrier and manually enter them in.
.
riso123 said:
Download the corresponding firmware for your supplier, or find out the APN details for your carrier and manually enter them in.
Click to expand...
Click to collapse
im using fw,from smartswitch,tried with another one instaling with odin,still same problem,apn is okay,when I go to network operators it finds mine,but I cant connect to it,it says "unnable to connect,try later"
sinreens said:
im using fw,from smartswitch,tried with another one instaling with odin,still same problem,apn is okay,when I go to network operators it finds mine,but I cant connect to it,it says "unnable to connect,try later"
Click to expand...
Click to collapse
Still sounds APN related. Have you checked with your carrier what the APN settings should be?
riso123 said:
Download the corresponding firmware for your supplier, or find out the APN details for your carrier and manually enter them in.
Click to expand...
Click to collapse
riso123 said:
Still sounds APN related. Have you checked with your carrier what the APN settings should be?
Click to expand...
Click to collapse
yeaah,checked twice,everything is as it should be,Ive tried sim from different operator and got same problem

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