Related
hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message
The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)
I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.
It happened again just now. Restarts on daily basis now
just make a hard reset
Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before
I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...
clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing
Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?
Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.
I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App
I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....
hi every body , i'm from tunisia and i'm not very good in english so firstly sorry for my english.
many time when i install new system(android or wp7) it crashes on startup, it remains blocked on the first screen and when I remove the battery and I restart the phone again it vibrates at several times and it remains blocked.I let it close a while and then I start some times it starts but it's too rare.
but I found a system that is installed correctly. but for example when I use facebook or google map and let the GPS light is blocked, and it remains stuck on the same screen and I can not do anything.and also when I force the use SEVERAL using successively applying directly it crashes.
i thank you for helping me to find a solution to my problem
Do a search for HD2 seven vibrate. While it is a dreaded problem, some of us have actually been successful in getting to use the phone again.
What is the variant of your HD2 - the US version or the EU/ International version (or the Australia version)? Look for the HD2 radio thread and flash 2.xx.50.xx radio - hopefully your phone will start to work fine. You may also try other .50 radios...
I think the problem is caused by height temperature
many when i work with my phone I feel that the temperature increases at the bottom of phone!!! after that it crashes completely
I have to remove the battery and I restarted the phone but it does not start directly (it remains stuck in the startup) I have to wait until it cooled to run it
Hi,
I am new to this forum and do not know much of the technical terms. So here is my problem as best as I could say...
I have a unlocked Samsung S4 purchased last Sept (Philippines/SE Asia version, I think). The phone worked fine until the latest upgrade to Kitkat 3 weeks ago.
A week after the upgrade, the phone started rebooting itself. After checking this forum, it looked like a battery problem. On checking, it did have a swollen battery. At the same time, the S4 stopped working as a phone - meaning I could browse, use apps, but could not make calls.
First changed the battery with an original from Samsung, hoping everything would sort out. Unfortunately, it did not. The phone still kept restarting and the network signal showed as not available. So I went to my provider and got a new SIM card and changed it.
Unfortunately, that has also not solved my problem.
Now, my phone keeps rebooting itself. If I connect it to the charger, then the phone starts successfully. At times, it behaves well, but suddenly/randomly, if I touch an app (any app, no pattern) it will reboot again. Once it starts rebooting, it keeps doing that in the screen which has the samsung music comes - it would turn off again and keep restarting until that screen reaches again. Only if I connect to the charger would it start. Again, there is signal at times and there is no signal most of the times. My area has good network signal, so that should not be the problem.
I tried clearing the cache and clear all data/apps, but still no luck. Also, my battery still has / holds charge - so that is not the problem.
Could somebody please help me!!! Please let me know if you need any other details regarding this.
TIA.
Baseband version: I9505XXUFNBE
1. Sig & log in Sammobile.com
2. Download ur firmware: HERE
3. Unzip it
4. Phone in DOWNLOAD MODE
5. Flash the firmware through ODIN like the pic attached
It has nothing to do with your battery...but yes a swollen battery can be dangerous. Follow the steps told by @Joku1981 and don't upgrade to kitkat. Wait for a stable release from samsung.
Hi,
I have already upgraded to kitkat, so cannot downgrade now.. . I had the request to upgrade to kitkat by the phone (Samsung).
As mentioned by Joku1981, I downloaded the Philippines firmware and did as mentioned. However, the phone was still randomly shutting down on opening some apps (esp Gallery, Playstore, Chrome) and failed to reboot.
I also tried to download the pit file and flash it again as mentioned in http://forum.xda-developers.com/showthread.php?t=2265477. Still no lock.
I tried with UK's version of firmware, still same problem.
The phone can be restarted only if connected to the usb cable.
The "No Signal" issue seems to have been solved, but the rebooting randomly seems to be a real pain now.
After my latest flash, while i was in the third screen setting up the phone for language/accessibility --> "wi-fi setup" --> "Accept Samsung t&c's", the phone shut down again...
Is there any counter to identify the number of times the phone is flashed? Would it cause any problem?
Thanks
Also No Service now!
Also noticed that after the last 2 restarts, the network signal shows full strength. However the default lock screen shows "No Service" (see picture). When I try to call when the phoneis in this status, the phone gets stuck in the dial screen and has to be rebooted...
akpreets said:
Also noticed that after the last 2 restarts, the network signal shows full strength. However the default lock screen shows "No Service" (see picture). When I try to call when the phoneis in this status, the phone gets stuck in the dial screen and has to be rebooted...
Click to expand...
Click to collapse
Though you flashed, do a factory reset one more time to be on the safe side - make sure the phone is 100% charged, and given your case do NOT touch the phone until the reset has completed.
One more thing to try - from experience some batteries are bigger than others and you said your previous one became swollen. This may cause the power pins to become too compressed causing the new battery to lose contact. This manifests on the phone as rebooting at the slightest of movement/flexing, try this:
1. Remove the battery
2. GENTLY pull out slightly the power pins on the phone - don't pull too hard.
3. Put the battery back, put a piece of cardboard or something at the bottom of the battery to make sure there's good contact
Let us know of the results
Nothing seemed to work but only got worse. The phone could not stay on even for a few hours. Finally gave it to the Samsung Service centre yesterday. They sad it might take upto 3 weeks if there was a motherboard change needed.
Fingers crossed...:crying:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
Click to expand...
Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...
This is my first post on this forum. I searched around here for a solution, didn't really find one matching my problem. I am not a phone wizard or anything like that either. So I'll try my best explaining my problem.
First things first:
Phone: Note 4
Model #: SM-N910T
Android Version: 5.1.1
Rom: Stock Rom
Rooted: Rooted Once and used a custom Stock T Mobile Rom Once.
Here's the ROM I used at the time: http://forum.xda-developers.com/not...10tuvu1cog2-debloated-deodexed-stock-t3175406
Recently I So recently my phone out of the blue started lagging, freezing, and restarting itself. I didn't download any applications or anything like that for it to freeze up. I was currently then on the custom ROM I have mentioned above and it was the updated version. I have tried everything to my knowledge to try and fix the problem. I have tried going back to stock T mobile ROM (currently on stock rom now) through odin and stuff. After all that, it was still lagging, freezing, and restarting etc... Ran it through safe mode and the only problem in safe mode is that the lag is gone, but the restart is still there. Running in safe mode, if I would turn the screen off and back on to unlock my phone, there would be like 40% chance that it would restart after unlocking the phone and the phone would just restart normally. Rarely, whenever my phone would attempt to restart.. I would get a "Could not boot normally" message along with couples codes below and the image of android guy. Then I would have to take my battery out and attempt to restart the phone once again.. I've wiped the cache and everything in recovery mode, nothing helps at all. Also, the phone is in perfect condition. Hasn't been dropped, cracked, no water damage, or anything like that.
This place is my only hope to fix my phone before I will go out to buy another phone from the carrier.
Thank you all for taking your time to help me
u r not alone
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
doctor geek said:
hi, huntitude. even i am experiencing similar issues. kindly follow this thread and update if u find any solution
http://forum.xda-developers.com/note-4/help/frustrating-problem-phone-lagging-t3336964
Click to expand...
Click to collapse
Well I already got rid of my note 4 unfortunately before anyone could help me here so I had to upgrade my phone to note 5 and return note 4. While I still had my note 4, I realized something weird. While the phone was lagging and crashing etc.. When I had it plugged in for charge it would work perfectly fine. No lag, it wouldn't freeze up or restart (had it running perfect for 7 hours). It was like my phone was brand new again. As soon as I unplugged it from the charger, few minutes in and it was back to restarting and all that. I never knew why it did that.
Anyone know why this mightve happened?
Might be the battery though
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Huntitude said:
I thought that too. I tried my brothers note 4 battery for awhile and it worked for a little bit and then it started doing the same thing even on his battery. Shrugs.
Click to expand...
Click to collapse
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
d4rkkn16ht said:
In the COH update iteration there is an annoying bug that affect fingerprint.
The bug causing the phone to restart, lagging & closing all apps randomly when the fingerprint is set.
May be this one is also the same.
Try to disable all fingerprint related settings.
Click to expand...
Click to collapse
I never used finger print scanning on my Note 4. Always disabled.