Earlier today I was mucking about and decided to play around with the fingerprint scanner for the first time. When I went in to settings and clicked the fingerprint manager, I received an error stating that the scanner is borked, and to reset my device to fix it. Rebooting did not fix the issue.
Soon I found another person with the same issue, who said that he was able to fix it by flashing stock NJ7 via Odin. After a bit of chatter we realized that neither he nor I had set up the fingerprint scanner before flashing a ROM. We basically booted the phone and went straight to rooting it, and flashing ROMs on it.
I can confirm that re-flashing the stock ROM via odin allowed me to set up the scanner successfully, and that the functionality has not been affected by any subsequent ROM flashing.
I do not understand the mechanism behind why this happens, it is just my experience. Perhaps there is some sort of validation that is run the first time you use the scanner, making sure you are running official firmware, and then setting a flag somewhere? How then would that flag be saved for all subsequent rom flashes? Hidden partition or some ****? Hardware flag? I dunno I don't get it, but I figured out how to fix it by golly. Hopefully this helps someone else.
If any others can confirm the same issue, we may want to add this as a step in the rooting/romming how-to threads, so that others don't run into the same issue.
One good thing is that when I flashed stock via odin, it didn't wipe my data. I was able to then flash TWRP and then Dynamic Kat again, keeping all of my settings the whole way through. Ended up not being as much of a hassle as I thought it was going to be :good:
Thank you for sharing this, I have to say in my case it is not working now i did get the phone rooted and then added jovys rom then did my setup the fingerprint scanner worked for me, then i installed dynamic rom and then the later update of same rom and then the fingerprint scanner is no longer working for me there is a new update for the rom i am going to flash and see if it works now as in a previous version the bloat from samsu g had been removed and with jovys rom being stock rooted it was still there, so i am wondering if it has to do with some of the bloat from Samsung and it being removed that breaks the fingerprint scanner, i will report after i flash the new version of dynamic.
santos.moreno3 said:
Thank you for sharing this, I have to say in my case it is not working now i did get the phone rooted and then added jovys rom then did my setup the fingerprint scanner worked for me, then i installed dynamic rom and then the later update of same rom and then the fingerprint scanner is no longer working for me there is a new update for the rom i am going to flash and see if it works now as in a previous version the bloat from samsu g had been removed and with jovys rom being stock rooted it was still there, so i am wondering if it has to do with some of the bloat from Samsung and it being removed that breaks the fingerprint scanner, i will report after i flash the new version of dynamic.
Click to expand...
Click to collapse
I first noticed the problem while I was on Dynamic Kat 1.1 and thought the same thing, that it was something to do with the Sammy apps, but it still didn't work after updating to DK 1.2. I've had it both working and non-working whilst running the same ROM (1.2,) and the only thing different between the two instances was the fact that I configured it while I was in stock in one instance.
This is important information. Hopefully the devs will be able to fix this asap. Thanks!!
Wow thank you BotsOne! I'm having the same issue. I'll try this in the morning. Before I rooted, I set up the fingerprint scanner and it worked fine the I switched back to swipe, then rooted. After rooting I installed Jovys rom and lo it hasn't worked since. Does the lock screen have to be set to fingerprint scanner at the time of flashing roms or can you set it up once and move on from that point forward? Thanks again!
android242 said:
Wow thank you BotsOne! I'm having the same issue. I'll try this in the morning. Before I rooted, I set up the fingerprint scanner and it worked fine the I switched back to swipe, then rooted. After rooting I installed Jovys rom and lo it hasn't worked since. Does the lock screen have to be set to fingerprint scanner at the time of flashing roms or can you set it up once and move on from that point forward? Thanks again!
Click to expand...
Click to collapse
Honestly I'm not sure. We need a few more people with the same error to get to the bottom of what's going on here. I could be way off with my assumption. We need a bit more info.
Cool I'll try tomorrow and report back..
BotsOne said:
Earlier today I was mucking about and decided to play around with the fingerprint scanner for the first time. When I went in to settings and clicked the fingerprint manager, I received an error stating that the scanner is borked, and to reset my device to fix it. Rebooting did not fix the issue.
Soon I found another person with the same issue, who said that he was able to fix it by flashing stock NJ7 via Odin. After a bit of chatter we realized that neither he nor I had set up the fingerprint scanner before flashing a ROM. We basically booted the phone and went straight to rooting it, and flashing ROMs on it.
I can confirm that re-flashing the stock ROM via odin allowed me to set up the scanner successfully, and that the functionality has not been affected by any subsequent ROM flashing.
I do not understand the mechanism behind why this happens, it is just my experience. Perhaps there is some sort of validation that is run the first time you use the scanner, making sure you are running official firmware, and then setting a flag somewhere? How then would that flag be saved for all subsequent rom flashes? Hidden partition or some ****? Hardware flag? I dunno I don't get it, but I figured out how to fix it by golly. Hopefully this helps someone else.
If any others can confirm the same issue, we may want to add this as a step in the rooting/romming how-to threads, so that others don't run into the same issue.
One good thing is that when I flashed stock via odin, it didn't wipe my data. I was able to then flash TWRP and then Dynamic Kat again, keeping all of my settings the whole way through. Ended up not being as much of a hassle as I thought it was going to be :good:
Click to expand...
Click to collapse
Yes, I am quoting the entire op...
Give me some more evidence of this and I will edit the Root & Recovery Guide immediately... I have seen conflicting posts on this matter too... Also, is not clear if private mode does continue to work after rooting or not... Can anyone confirm... (without flashing any roms... from original unrooted to rooted) Private mode... does work or not??? (Private mode is not suppose to work after rooting... but some say it does work???)
Nice post! Come on people... help...
Before you back up your rom, disable fingerprint scanner and delete saved fingerprints. If you don't and you go do your backup and ever plan on using the scanner again on that backup, it won't work. One of the guys thinks it has to do with the fingerprints being encrypted so when you restore, it can't decrypt it and locks you out.
I can confirm personally that disabling it before you do your backup then flashing a new rom then restoring your old backup, the fingerprint scanner will still work. Just have to set it up again. But that is a whole lot easier then flashing stock with odin again and starting over.
inphamous36 said:
Before you back up your rom, disable fingerprint scanner and delete saved fingerprints. If you don't and you go do your backup and ever plan on using the scanner again on that backup, it won't work. One of the guys thinks it has to do with the fingerprints being encrypted so when you restore, it can't decrypt it and locks you out.
I can confirm personally that disabling it before you do your backup then flashing a new rom then restoring your old backup, the fingerprint scanner will still work. Just have to set it up again. But that is a whole lot easier then flashing stock with odin again and starting over.
Click to expand...
Click to collapse
I think this may be an additional problem for flashers, but not necessarily the same one I am addressing. The reason I say this is because I hadn't configured the scanner at all previous to when I discovered that mine didn't work, the error completely prevents me from opening the fingerprint manager. I couldn't even enable the fingerprint function to begin with. Does that make sense?
Not trying to argue just trying to make sure we are on the same page =)
Just noticed my fingerprint scanner isn't working. Wtf lol
Sent from my SM-N910T using Tapatalk
i notice this problem as soon as i flashed first rom the only way o get it working again is flashing back to stock odin but no matter what i do as soon as i flash a rom I get a error message ? here the post another member had the same problem
http://forum.xda-developers.com/note-4-tmobile/help/fingerprint-sensor-error-t2918069
inphamous36 said:
Before you back up your rom, disable fingerprint scanner and delete saved fingerprints. If you don't and you go do your backup and ever plan on using the scanner again on that backup, it won't work. One of the guys thinks it has to do with the fingerprints being encrypted so when you restore, it can't decrypt it and locks you out.
I can confirm personally that disabling it before you do your backup then flashing a new rom then restoring your old backup, the fingerprint scanner will still work. Just have to set it up again. But that is a whole lot easier then flashing stock with odin again and starting over.
Click to expand...
Click to collapse
Thats not entirely accurate.
I set up my stock rom with the FP scanner...backed up in twrp as usual and i have flashed 4 roms since then and had to set it up gain each time and never had a problem. Ive never disabled it once.
sent from Canada via my Note 4, 3, 2 or One X+
So what exactly must be done to preserve fingerprint scanner functionality before flashing a custom rom?
force70 said:
Thats not entirely accurate.
I set up my stock rom with the FP scanner...backed up in twrp as usual and i have flashed 4 roms since then and had to set it up gain each time and never had a problem. Ive never disabled it once.
sent from Canada via my Note 4, 3, 2 or One X+
Click to expand...
Click to collapse
Have you tried restoring a backup and using the scanner? That's when it breaks. I can flash roms fine without having to disable it, but it didn't work after I restored a rom that had it enabled. Locked out of it
JawjaBill said:
So what exactly must be done to preserve fingerprint scanner functionality before flashing a custom rom?
Click to expand...
Click to collapse
I can tell you my history. I setup the fingerprint scanner right away before flashing anything as it is a must have feature for me. Later, I flashed a couple different ROM's and never had an issue. Just had to setup the fingerprint again. So my guess is if you set it up before flashing any ROM, you should be good. At least I was. I haven't had to disable before flashing or anything like that.
COCODRILO45 said:
i notice this problem as soon as i flashed first rom the only way o get it working again is flashing back to stock odin but no matter what i do as soon as i flash a rom I get a error message ? here the post another member had the same problem
http://forum.xda-developers.com/note-4-tmobile/help/fingerprint-sensor-error-t2918069
Click to expand...
Click to collapse
force70 said:
Thats not entirely accurate.
I set up my stock rom with the FP scanner...backed up in twrp as usual and i have flashed 4 roms since then and had to set it up gain each time and never had a problem. Ive never disabled it once.
sent from Canada via my Note 4, 3, 2 or One X+
Click to expand...
Click to collapse
JawjaBill said:
So what exactly must be done to preserve fingerprint scanner functionality before flashing a custom rom?
Click to expand...
Click to collapse
inphamous36 said:
Have you tried restoring a backup and using the scanner? That's when it breaks. I can flash roms fine without having to disable it, but it didn't work after I restored a rom that had it enabled. Locked out of it
Click to expand...
Click to collapse
keitht said:
I can tell you my history. I setup the fingerprint scanner right away before flashing anything as it is a must have feature for me. Later, I flashed a couple different ROM's and never had an issue. Just had to setup the fingerprint again. So my guess is if you set it up before flashing any ROM, you should be good. At least I was. I haven't had to disable before flashing or anything like that.
Click to expand...
Click to collapse
And... We ALL agree that Private Mode is Not working...? Right... No Private Mode since rooting... Right? There is absolutely nobody with Private Mode still working after rooting...
TEKHD said:
And... We ALL agree that Private Mode is Not working...? Right... No Private Mode since rooting... Right? There is absolutely nobody with Private Mode still working after rooting...
Click to expand...
Click to collapse
I think once you root the KNOX counter gets tripped preventing private mode.
keitht said:
I think once you root the KNOX counter gets tripped preventing private mode.
Click to expand...
Click to collapse
Yeap I know... but there is this:
http://forum.xda-developers.com/galaxy-s5/development/mod-enable-private-mode-knox-0x1-t2904723
That almost nobody seems to know... It's actually possible to regain Private Mode after a tripped Knox... (Not impossible)
TEKHD said:
And... We ALL agree that Private Mode is Not working...? Right... No Private Mode since rooting... Right? There is absolutely nobody with Private Mode still working after rooting...
Click to expand...
Click to collapse
Well now....never tried it but just did and its working for me. Rooted, jovy23 deodexed stock, twrp.
The day i got my phone i odin'd update then installed twrp, then wiped everything but int & ext sdcard, rebooted to recovery, wiped again then flashed the deodexed stock rom.....just tested fingerprint unlock last night for the first time, no problems and just now tested private mode and again that works for me.
keitht said:
I think once you root the KNOX counter gets tripped preventing private mode.
Click to expand...
Click to collapse
hello everyone...its been a while
i recently downloaded cm 12.1 for the 1st time just to give it a shot because i was tired of stock 4.4 performance. i decided to encrypt my phone and i opted for a 6x6 pattern on my lock screen and also when restarting device. after using cm for a few days i noticed i did not have the option to decrypt my phone which i knew was strange and also my gps was not locking onto locations, so i decided to revert back to stock firmware which atm is 5.01 for tmo...i flashed through odin and when i restarted my device it's asking me for a 4x4 pattern unlock instead of a 6x6 so im stuck....i need advice on how to wipe internal hd as im guessing thats where my problem is located. so for the time being there is no way for me to use my phone smh
thanks in advance and i hope someone can give a helping hand
T LEONARDIS said:
hello everyone...its been a while
i recently downloaded cm 12.1 for the 1st time just to give it a shot because i was tired of stock 4.4 performance. i decided to encrypt my phone and i opted for a 6x6 pattern on my lock screen and also when restarting device. after using cm for a few days i noticed i did not have the option to decrypt my phone which i knew was strange and also my gps was not locking onto locations, so i decided to revert back to stock firmware which atm is 5.01 for tmo...i flashed through odin and when i restarted my device it's asking me for a 4x4 pattern unlock instead of a 6x6 so im stuck....i need advice on how to wipe internal hd as im guessing thats where my problem is located. so for the time being there is no way for me to use my phone smh
thanks in advance and i hope someone can give a helping hand
Click to expand...
Click to collapse
Can't replicate. I'm not sure, but maybe try this:
Revert back to cm12 -> remove lock screen pwd -> odin stock?
CravingMender9 said:
Can't replicate. I'm not sure, but maybe try this:
Revert back to cm12 -> remove lock screen pwd -> odin stock?
Click to expand...
Click to collapse
Thanks for your help buddy...I ended up having to reformat the internal disk and then reflash firmware through odin. problem solved !
Nice avi.... Bubble Buns
Sent from my SM-N910T
Yeah it's driving me into a little frenzy every time I see it.
Hi,
When I try to register my fingerprint it says continuously fingerprint hardware not available,
Now, I know that my fingerprint sensor is working beacause it was woking ok but I wanted to add more fingerprints to make it more accurate, and when I tried that it kept saying that hardware not... So I deleted all the exisiting fingerprint and now I cant register any.
Did wipe cache partition and tried to clear data from com.ztefingerprints.service but it's greyed out.
I want to avoid factory reset, or clearing the phone data.
Any solution?
Edit: stock b32
Thanks
Which rom, dirty flash the ROM !
Stock b32
I'm with g model on custom rom, just reflash the ROM from sdcard, your data should stay.
Hi, which version are your phone in, A2017 or A2017U? Seems same problem with my phone......Have you tried flash your phone?
A2017U stock b32, not custom rom.
What do mean flash my phone, can I do that with stock rom?
Will it delete all my data?
I hade that problem before I ota update to b32, and still have it..
Thanks for your answer！ You can back up your personal data to your phone'account，then try to factory reset.
I am having issues with the fingerprint sensor reading my finger but I was able to add a new finger.
Thank u guys,
I've found a fix!
For some reason "don't keep activities" on developer mode was "on", turn it "off" fixed the issue.
Glad to hear that, good luck!
Thanks for the tip, I had the same problem, but thanks to you it is solved.
After flashing the unbranded firmware and rooting the phone, I'm not able to use the camera app. Opening it just says "Camera Failed. In the slide down menu, the flashlight icon is turned on even though I'm not actually using the flashlight. and I cant turn it off either. How do I fix this?
I've tried: clearing data & cache of camera app, clearing the cache partition, setting default settings of the camera app, changed camera storage from SD card to internal & vice versa
TommyQuid said:
After flashing the unbranded firmware and rooting the phone, I'm not able to use the camera app. Opening it just says "Camera Failed. In the slide down menu, the flashlight icon is turned on even though I'm not actually using the flashlight. and I cant turn it off either. How do I fix this?
I've tried: clearing data & cache of camera app, clearing the cache partition, setting default settings of the camera app, changed camera storage from SD card to internal & vice versa
Click to expand...
Click to collapse
Sucks no one responded to your post. I rooted my sons S7 Edge and sometime after it acquired the same issue yours has/has. I had another S7 Edge phone so I ended up rooting that one and giving it to him. I still have his old one with the camera fail issue but I've yet to try to figure out what caused it to happen. I know my response doesn't help with info or duration from OP post to reply, I just wanted to let you know that your post wasn't ignored by everyone. Unfortunately I have nothing substantial to contribute.
kanesglove said:
Sucks no one responded to your post. I rooted my sons S7 Edge and sometime after it acquired the same issue yours has/has. I had another S7 Edge phone so I ended up rooting that one and giving it to him. I still have his old one with the camera fail issue but I've yet to try to figure out what caused it to happen. I know my response doesn't help with info or duration from OP post to reply, I just wanted to let you know that your post wasn't ignored by everyone. Unfortunately I have nothing substantial to contribute.
Click to expand...
Click to collapse
So I ended up putting that phone back to stock then rooting it again and it had the exact same issue yours has. I did a clean root too and the issue is still present. From there I decided to again run it back to stock and this time do a nand erase all and repartition the device. After all was finished I checked the device and I'll be goddamned... it still has the same issue. So if the problem persists after all that reformatting is it safe to say that it's a hardware issue? I'm out of ideas. Sorry I couldn't help you.
kanesglove said:
So I ended up putting that phone back to stock then rooting it again and it had the exact same issue yours has. I did a clean root too and the issue is still present. From there I decided to again run it back to stock and this time do a nand erase all and repartition the device. After all was finished I checked the device and I'll be goddamned... it still has the same issue. So if the problem persists after all that reformatting is it safe to say that it's a hardware issue? I'm out of ideas. Sorry I couldn't help you.
Click to expand...
Click to collapse
you guys offer little information at all so this is why no one helps you. Maybe tell what firmware version you flashed what root version you did etc. There is a big difference between bootloader revB/11 and the others
Holy ****. Did I just get constructive suggestions from jrkruse?! Dude if you told me I could fix my phone by sucking a fart out of a wallaby's ass I'd do it cuz the advice came from you, and if there's one thing I know it's that you know your ****. You're ****in' awesome. I feel so special now. Ok sorry about that...
Well, I'm not too sure about the OP but I can tell you about the phone I have that seems to have the same issue.
My S7 Edge is a SM-G935V on android 7.0 on update 4BQK2. Prior to rooting I put everything to stock then I did a NAND erase and repartition. No issues with any of that.
I rooted my phone from this post
G935V Root Method. No Lag! No Heat!
G935V Root Method. No Lag! No Heat!
I AM NOT RESPONSIBLE FOR ANY OF YOUR ISSUES! ALL I CAN DO IS RECOMMEND A GOOD PSYCHOLOGIST! Hey guys. Stumbled on this by accident. I HAVE ABSOLUTELY NO IDEA WHY IT WORKS, BUT IT DOES. THE METHOD HAS BEEN TESTED BY ME AND A FEW OTHER PEOPLE HERE...
forum.xda-developers.com
which directs to your older method for gaining root privileges.
[DISCONTINUED] ROOT Method For Nougat
DISCONTINUED New Thread Found Here This Root Method For S7 Nougat Nougat_S7_Root_2_82_All_Carriers_V2.zip Includes Fingerprint Fix [Latest Verison] Nougat_S7_Root_2_81_All_Carriers_V2.zip Includes Fingerprint Fix Nougat_S7_Root_2_79_All.zip...
forum.xda-developers.com
I also flashed Unzip the Nougat_S7_Root_2_82_All_Carriers_V2.
Then I flashed the BL file in the BL slot from the G935U firmware with odin checking "Phone Bootloader Update". I used the BL file from G935UUES4BRA1 since it's the closest update for the U brand to the firmware this phone is on (G935VVRU4BQK2)
I'm aware that there are newer methods for gaining root access but I chose this method cuz I used it back in 2017-2018, I had read all the posts in the thread, and I knew it worked.
I currently have 3 S7 Edge phones all on the same firmware and build and are all rooted with the same combo method I just explained. The other 2 phones also have xposed installed and they both work well.. expect mine says weird stuff instead of the callers information. I think it only does it if they're a contact but in the notification tab it says an example like this 5556661234;verstat=No-TN-Validation. No clue how to fix that.
The phone that is having the same issue as the OP still had access to the private/secure folder when it was rooted; which I thought was weird cuz mine doesn't and from what I understood private mode gets disabled if the phone's rooted. Maybe it only gets disabled if you install xposed? I don't know. My son had the phone with the issue and it was his first smart phone and he dropped it a few times (with a case) so I was thinking it's an effect from something he downloaded from the play store (he's 20 now but pretty still very ignorant with android). Now I'm not sure if it's a software or hardware issue since the problem persisted after the NAND erase.
Something to note about my sons old phone also is that it has 2 thin pink lines running down one side of the screen (defective/dead pixels) and when the screen turns off it it flashes once before actually turning off. One time over the phone I tried troubleshooting the issue with him and he ended up being able to use his camera immediately after rebooting the phone though once he exited the camera app it wouldn't open again. We were trying a bunch of things, force closing any app I thought would be related to the issue. Not sure what allowed it work when it did, but even now right after a reboot the camera app still crashes.
This was long ago, I've since lost the phone. But, I was on the A bootloader and on OREO rooted using @/billa's method using an ENGboot file. I tried everything possible to get the camera to work including flashing back to stock but nothing helped. I just gave up finally. @kanesglove maybe try safely updating the firmware. Hope it helps