Network Operator - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

So I'm on T-Mobile
Today I got in Indiana under military orders and my s7 Edge keep changing to AT&T network operator. I have full bars 4G LTE T-Mobile signal and for some reason it changes to AT&T. I have to manually go to setting and change it back to T-Mobile. It's getting annoying.
Anything I can do?
Thanks in advance

I have the same thing happen when I travel to certain areas. Basically, the phone just switches carriers because it's signal is stronger. At least that's what I gathered.
Sent from my SM-G935T using Tapatalk

I have the same issue while being abroad in Mexico. Even if i select manually to a specific carrier, the devices changes to another carrier after 20 seconds i selected the carrier I wanted.
I contacted customer service and they indicated this is not normal. The opened a ticket and are investigating the case. Today they sent me an email requesting more information to troubleshoot.
Call them.

jdanielsantiago25 said:
I have the same issue while being abroad in Mexico. Even if i select manually to a specific carrier, the devices changes to another carrier after 20 seconds i selected the carrier I wanted.
I contacted customer service and they indicated this is not normal. The opened a ticket and are investigating the case. Today they sent me an email requesting more information to troubleshoot.
Call them.
Click to expand...
Click to collapse
It is absolutely normal. Obviously tmobile doesn't have towers in mexico. That's why there Telcel
Sent from my SM-G935T using Tapatalk

Related

Los Angeles Area Tmobile Galaxy Note Owners

I posted this in the Q&A section as well but seeing as this is a request and not really a question, I put it in here too.
I was wondering if there were any imported G Note owners in the LA California Market area that could test a situation for me...
I just came off of a 1 hour phone call with T-mobile tech support, they have told me that in the LA Market area they ARE INDEED running 1900mhz HSPA+ as of November 2011. They claim that the GNote should be capable of pulling in data on this band with a regular Tmobile SIM and entering the proper APN settings into the phone. I had this confirmed by a level 3 tech support agent and a supervisor, also from level 3 tech support.
If this is true, then we should ALSO be able to receive data on the 1900mhz band once the AT&T roaming agreements go into effect at the beginning of the new year.
Anyone who could verify this by actually using a Tmobile SIM and using the correct APN settings, your info would be much appreciated.
Even if it did work, wouldn't I have to pay outrageuos data roaming fee or no?
eksasol said:
Even if it did work, wouldn't I have to pay outrageuos data roaming fee or no?
Click to expand...
Click to collapse
You would not... you would be on Tmobiles 1900 frequency, that is what I am looking for here, proof that it works, and Tmobile says it should. Also, when AT&T switches on the promised roaming, you would still have no charges, since Tmobile would have full access as part of the negotiated deal.
jdmadonna said:
I posted this in the Q&A section as well but seeing as this is a request and not really a question, I put it in here too.
I was wondering if there were any imported G Note owners in the LA California Market area that could test a situation for me...
I just came off of a 1 hour phone call with T-mobile tech support, they have told me that in the LA Market area they ARE INDEED running 1900mhz HSPA+ as of November 2011. They claim that the GNote should be capable of pulling in data on this band with a regular Tmobile SIM and entering the proper APN settings into the phone. I had this confirmed by a level 3 tech support agent and a supervisor, also from level 3 tech support.
If this is true, then we should ALSO be able to receive data on the 1900mhz band once the AT&T roaming agreements go into effect at the beginning of the new year.
Anyone who could verify this by actually using a Tmobile SIM and using the correct APN settings, your info would be much appreciated.
Click to expand...
Click to collapse
What is the outcome of this? Did the 1900 work in LA
What is the correct apn for tmobile 1900?
Sent from my GT-N7000 using XDA Premium App
I wish they would come out with a list of the areas using the 1900 band. I saw a comment on an article the other day saying that they were getting the 1900 band with T-Mobile in my area (Philly suburbs) but I didn't really believe it as they said they lost it when they drove into the city. Why would it be in the suburbs and not the city?
copualt3 said:
What is the correct apn for tmobile 1900?
Sent from my GT-N7000 using XDA Premium App
Click to expand...
Click to collapse
I'm also curious to know if the APN settings are different.
Ever since I got a portable mifi hotspot i never consider the data bands. I enjoy my phone so much more knowing that I can turn on high speed data whenever I want.
Sent from my GT-N7000 using xda premium
xristiano said:
I'm also curious to know if the APN settings are different.
Click to expand...
Click to collapse
Here are my APN settings. I am in the LA Market.

i9505G - Google Edition on AT&T -- LTE Working?

The title almost says it all.
Anybody out there with the Google edition running on AT&T have LTE speeds working?
Here in the Atlanta metro area, we are supposed to have LTE on AT&T, but the phone HSPA connects with only about 1Mb down and 0.1Mb up speed tests
How do we make sure the phone is ready to work on AT&T LTE? AT&T rep says "check settings" ..... ummmmmmm she probably has an iPhone.
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
I've used this app in the past on AOSP roms and such, and it works great.
https://play.google.com/store/apps/details?id=com.tweakker
ack154 said:
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
Click to expand...
Click to collapse
AT&T is telling me they can not add me to the LTE plan b/c the device is unlocked.
readonlyaccess said:
AT&T is telling me they can not add me to the LTE plan b/c the device is unlocked.
Click to expand...
Click to collapse
That's a load of ****. Did you call or go to a store? I suggest going to a store. And if you can, make sure its a proper corporate store (and not a random reseller or something).
Mine works fine on T-Mobile LTE. As understand at&t and T-Mobile use the same AWS technology for LTE, just different spectrum.
Sent from my GT-I9505G using xda app-developers app
Sorry, not in Atlanta. But, here in Hawaii I've got LTE on AT&T. It even shows the LTE next to the signal bars.
jodvova said:
Mine works fine on T-Mobile LTE. As understand at&t and T-Mobile use the same AWS technology for LTE, just different spectrum.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Did you just swap your sim from one phone to another?
I am curious because on another forum LTE is not working.
Your phone has the LTE icon in the status bar?
thanks
Had the same issue yesterday when I received the phone. Spent an hour at the att store swapping Sim cards, changing imei numbers and trying different apns. Finally did a factory reset and it worked. We felt stupid. Not sure if thats the case with yours but give it a try.
EDIT
Also came across another thread with the same issue and another person said they had to change the IMEI on the account to a demo model. We also did the same with mine just before the reset. Here's the quoted text.
Solved. I went to the ATT store copied down the IMEI of a demo LTE phone. Called support, gave them the IMEI and that allowed them to add an LTE plan.
Click to expand...
Click to collapse
spridell said:
Did you just swap your sim from one phone to another?
I am curious because on another forum LTE is not working.
Your phone has the LTE icon in the status bar?
thanks
Click to expand...
Click to collapse
Yes I just swapped the sim and it works.
I do have LTE sign in the right top of the screen.
I have $60 prepaid plan (no contract) with T-Mobile.
Sent from my GT-I9505G using xda app-developers app
jodvova said:
Yes I just swapped the sim and it works.
I do have LTE sign in the right top screen.
I do have $60 prepaid plan with T-Mobile.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
Thanks for the response
I have the same plan and want to do the same thing. Just wanted to make sure that it works.
gruuvin said:
The title almost says it all.
Anybody out there with the Google edition running on AT&T have LTE speeds working?
Here in the Atlanta metro area, we are supposed to have LTE on AT&T, but the phone HSPA connects with only about 1Mb down and 0.1Mb up speed tests
How do we make sure the phone is ready to work on AT&T LTE? AT&T rep says "check settings" ..... ummmmmmm she probably has an iPhone.
Click to expand...
Click to collapse
Go to this thread and try this method to get LTE back.
http://forum.xda-developers.com/showthread.php?t=2356483
Cheers
ack154 said:
Does your current data plan actually support LTE? Have you had an LTE phone previously?
It usually only comes down to 2 things.
1) APN settings. You can verify by going to Settings (she was right, sort of), More (under Wireless & Networks), then Mobile Networks and APNs. You should be using one named AT&T LTE with an APN name of just "phone".
2) Make sure your data plan specifically says 4G LTE for Smartphones. If it doesn't say LTE, you need to get AT&T to change it.
Click to expand...
Click to collapse
Thanks everybody for the replies.
We tried all sorts of APN settings, but there seems to be a larger issue here causing problems on many or all Google Edition S4 phones on AT&T's network, and that is the IMEI numbers of these Google Edition phones register with AT&T as not supporting LTE and therefore AT&T's data plan doesn't have LTE enabled for those devices. Many owners of Google Edition phones are having this issue, and are solving it by getting the IMEI number in the system to register as a demo with slightly different numbers. Not all people with Google Edition phones are having this issue, because they are just using a SIM card from a previous AT&T phone that was already properly registered with LTE capabilities.
Seems like AT&T just isn't ready for these new Google Edition phones, and the customer service reps are not usually tech. savvy enough to figure this out.
I might add that I myself am on the T-Mobile network (this post was for my friend on AT&T), and I generally get LTE speeds in excess of 30Mb down and 20Mb up here at work where I get 3 out of 4 bars of signal. In the AT&T store nearby, I got 2/4 bars signal and my speed tests still beat the pants off the demo model AT&T had, which got 3/4 bars signal. I say this because I am paying only $100/month for unlimited everything on TWO 4GLTE phones with T-Mobile, while my wife was paying $120/month for the same with AT&T for only ONE phone. The way AT&T garners exclusive deals on phone model variants that we should all be able to purchase and jacks up the prices of service to double that of the competitors, it's time for people to jump ship and force them to become more competitive.
gruuvin said:
Many owners of Google Edition phones are having this issue, and are solving it by getting the IMEI number in the system to register as a demo with slightly different numbers. Not all people with Google Edition phones are having this issue, because they are just using a SIM card from a previous AT&T phone that was already properly registered with LTE capabilities.
Seems like AT&T just isn't ready for these new Google Edition phones, and the customer service reps are not usually tech. savvy enough to figure this out.
Click to expand...
Click to collapse
I'm in the same boat. My previous phone (Galaxy Nexus) was not LTE-capable, so after getting a new SIM card for my new i9505g, it's only connecting at HSPA speed. Online chat with AT&T rep wasn't very fruitful. They are saying that the phone is showing up as "unrecognized device" and is causing the issue, and there's nothing they can do about that.
I am about to take a trip to an actual store to see if they have more knowledgeable staff there. Any tips or tricks (or super-secret handshakes) I should know about while talking to them?
Chahk said:
I'm in the same boat. My previous phone (Galaxy Nexus) was not LTE-capable, so after getting a new SIM card for my new i9505g, it's only connecting at HSPA speed. Online chat with AT&T rep wasn't very fruitful. They are saying that the phone is showing up as "unrecognized device" and is causing the issue, and there's nothing they can do about that.
I am about to take a trip to an actual store to see if they have more knowledgeable staff there. Any tips or tricks (or super-secret handshakes) I should know about while talking to them?
Click to expand...
Click to collapse
Yeah put your sim in an LTE capable att device, have them add the imei and you'll get the LTE plan. You should be good after that. Othwerwise, have them add a dummy imei or one from a display phone. Good luck at the store as this will probably blow their mind.:good:
cdd543 said:
Yeah put your sim in an LTE capable att device, have them add the imei and you'll get the LTE plan. You should be good after that. Othwerwise, have them add a dummy imei or one from a display phone. Good luck at the store as this will probably blow their mind.:good:
Click to expand...
Click to collapse
Thanks for the tips!
It went surprisingly well. The rep knew exactly what the problem was (he figured it was a phone shipped from overseas) and went the dummy IMEI route. Within 10 minutes I had LTE.
Nice one. Glad you got someone that knew what's up!
Sent from my GT-I9505G using Tapatalk 2
finally got LTE on AT&T
Hey all! I have been scouring the internet trying to get my LTE to work for the past two days I have used every APN I could find as well as downloaded ther notification toggle app to try to enable LTE.
at one point I did have a LTE data plan but I guess not anymore...
anyways I went on the my att.com account and I somehow got to two different technical support chat windows. The first time I gave him my real IMEI# from my I9505G and he couldn't add the LTE plan because it was not recognized as an ATT phone. I then got a friends ATT phone she is no longer using that has/had LTE on it and after telling me it didn't work, then finally on the third time using 'technical support' she didn't ask for any IMEI number at all just told me it worked.
(I think it was the live chat I found on the support section of my AT&T or something) I am only mentioning this because of the three times I was on live chat I got one texct survey this morning (I was on live chat last night 3x)
I gave all 1's out of 10 (worst possible) but mentioned the chat person was friendly and that I was just unhappy with AT&T.
AT&T then called me this afternoon about the survey and asked if I wanted them to fix the issue..... Was this a real question?
I said yes and now I have LTE working great using the default phone APN that was on the phone from the factory.
Hope this helps some ATT users!!!
Nice minimalistic home screen you have.
Sent from my GT-I9505G using xda app-developers app
jodvova said:
Nice minimalistic home screen you have.
Sent from my GT-I9505G using xda app-developers app
Click to expand...
Click to collapse
haha I just went to a screen that was empty

[Q] Sprint LS980 GSM Data Roaming

Can anyone shed some light on this? When I'm on the subway in Boston, I'm admittedly in awe of those that can use there phones while deep under the streets of Boston. The tunnels here are wired for the GSM carriers (and Verizon too think). The day I got my phone I was riding home enjoying going through all the features and settings of my brand new phone.Under the roaming section in settings, I noticed an option for GSM Data Roaming. Out of curiosity, I checked it off and within seconds, I had a 3G signal! Trust me when I say, for where I was in the tunnel, that NEVER happens. I tested it by sending texts and even making a call and both seemed to work.
Can anyone shed some light on this? Is this something new that maybe I've just never noticed in a Sprint phone before? How much is Sprint going to soak me for if I used it on a regular basis?
whouston.jr said:
Can anyone shed some light on this? When I'm on the subway in Boston, I'm admittedly in awe of those that can use there phones while deep under the streets of Boston. The tunnels here are wired for the GSM carriers (and Verizon too think). The day I got my phone I was riding home enjoying going through all the features and settings of my brand new phone.Under the roaming section in settings, I noticed an option for GSM Data Roaming. Out of curiosity, I checked it off and within seconds, I had a 3G signal! Trust me when I say, for where I was in the tunnel, that NEVER happens. I tested it by sending texts and even making a call and both seemed to work.
Can anyone shed some light on this? Is this something new that maybe I've just never noticed in a Sprint phone before? How much is Sprint going to soak me for if I used it on a regular basis?
Click to expand...
Click to collapse
Weird, have you asked sprint to unlock the phone? I've been trying to use my LS980 on GSM and have not had any luck until now. Sprint won't help either which sucks...
I haven't been able to confirm what and when roaming charges would apply. I was talking with a tech in a corporate store and he said there are no charges for roaming. Not sure I believe that though.
Sent from my LG-LS980 using XDA Premium 4 mobile app
whouston.jr said:
I haven't been able to confirm what and when roaming charges would apply. I was talking with a tech in a corporate store and he said there are no charges for roaming. Not sure I believe that though.
Sent from my LG-LS980 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yeah I'm not sure I believe there isn't a cost on roaming. Hopefully when a sprintless unlock comes out I can just use a local SIM card internationally.
I'd love to know if this will work. I may have a chance to tell next week when I'm in an area with not much Sprint coverage.....
arehm said:
I'd love to know if this will work. I may have a chance to tell next week when I'm in an area with not much Sprint coverage.....
Click to expand...
Click to collapse
Please keep us informed. I live in North Texas, an area known for temperamental Sprint service. I get the roaming messages all the time. Even call Sprint to make sure its not a problem. I don't question the roaming with them, I just show concern as a customer that they won't charge me (Shoot Verizon sure did). But the reps get all hush hush when I ask about what service level is truly available in my area. Often, they refer me to a coverage map. If I wanted that I'd just Google it.
Sent from my LG-LS980 using Tapatalk
Yeah Sprint is really annoying when it comes down to unlocking their devices,I'd like to know if anyone has unlocked theirs
Sent from my LG-LS980 using Tapatalk
Have not had any luck yet. Does not want to register on the gsm network.
Sent from my LG-LS980 using xda app-developers app
Been with sprint for years and never paid for roaming once. Look at your plan and see if roaming is included. It means domestic roaming. I believe if you talk on roaming for an exorbitance amount of hours or use a large about of data while roaming. I think if you google the amount for roaming that is excessive you'll find the answer. So use the roaming if it's available but don't watch an online movie well roaming.
Roaming is not the issue. The phone doesn't want to connect to it even when forced.
Sent from my LG-LS980 using xda app-developers app

Help! I'm on Verizon but in Canada.

My Galaxy S4 had no issues connecting to the network in Canada. Not sure which one it was connecting to but it worked fine. My MXPE will not connect to anything at all in Global or CDMA mode. It shows the available networks, Rodgers, TELUS, and BEll, and I have Automatically select preferred enabled, but it won't pick up any of them. Is it because this phone is unlocked and not a Verizon branded phone? This is a bit frustrating, how do I make it work? Must I get a SIM from one of their carriers? Any help would be much appreciated. Thanks in advance.
robn30 said:
My Galaxy S4 had no issues connecting to the network in Canada. Not sure which one it was connecting to but it worked fine. My MXPE will not connect to anything at all in Global or CDMA mode. It shows the available networks, Rodgers, TELUS, and BEll, and I have Automatically select preferred enabled, but it won't pick up any of them. Is it because this phone is unlocked and not a Verizon branded phone? This is a bit frustrating, how do I make it work? Must I get a SIM from one of their carriers? Any help would be much appreciated. Thanks in advance.
Click to expand...
Click to collapse
Well why would you overpay for roaming charges with Verizon. I would suggest get a local prepaid sim in Canada. I learned that every country you visit it will be always cheaper then paying Verizon.
patt2k said:
Well why would you overpay for roaming charges with Verizon. I would suggest get a local prepaid sim in Canada. I learned that every country you visit it will be always cheaper then paying Verizon.
Click to expand...
Click to collapse
I don't want to use data, just texting. I can't even connect to one of their networks. My Galaxy S4 had no issues at all. As soon as I am in Canada with the GS4, all I had to so was set the mode to LTE/CDMA and it would pick up one of their networks and I could call and text all day. Of course the calls would cost me money but the texts wouldn't. Again I am on Verizon and with the GS4 I had no issues. I didn't need to get a different SIM or anything, it just worked. My MXPE sees all the available networks but will not connect to any of them. My friend I am travelling with has the Verizon Motorola Droid Turbo and his works perfect too. Automatically connects to their network no problem. So what is the deal with the MXPE? I looked at the SPECS and it seems to support the correct LTE bands. If it didn't, I don't think it would even see any of the networks here in Canada. This is a little frustrating and disappointing.
robn30 said:
I don't want to use data, just texting. I can't even connect to one of their networks. My Galaxy S4 had no issues at all. As soon as I am in Canada with the GS4, all I had to so was set the mode to LTE/CDMA and it would pick up one of their networks and I could call and text all day. Of course the calls would cost me money but the texts wouldn't. Again I am on Verizon and with the GS4 I had no issues. I didn't need to get a different SIM or anything, it just worked. My MXPE sees all the available networks but will not connect to any of them. My friend I am travelling with has the Verizon Motorola Droid Turbo and his works perfect too. Automatically connects to their network no problem. So what is the deal with the MXPE? I looked at the SPECS and it seems to support the correct LTE bands. If it didn't, I don't think it would even see any of the networks here in Canada. This is a little frustrating and disappointing.
Click to expand...
Click to collapse
Maybe you need to activate roaming or something with Verizon. I read some people had problems with this because it shows as non-vzw device.
patt2k said:
Maybe you need to activate roaming or something with Verizon. I read some people had problems with this because it shows as non-vzw device.
Click to expand...
Click to collapse
I am on a chat with Verizon right now. We will see what they say.
robn30 said:
I am on a chat with Verizon right now. We will see what they say.
Click to expand...
Click to collapse
No joy, she said everything looked fine on Verizon's end, with my account. This is really pissing me off. I guess you get what you pay for, and buying a carrier unlocked phone gets you no service outside the US, unless you pay extra for it. Guess the GS4 will be put back into use when I come up here, unless someone can shed some light onto something I am doing wrong.
robn30 said:
No joy, she said everything looked fine on Verizon's end, with my account. This is really pissing me off. I guess you get what you pay for, and buying a carrier unlocked phone gets you no service outside the US, unless you pay extra for it. Guess the GS4 will be put back into use when I come up here, unless someone can shed some light onto something I am doing wrong.
Click to expand...
Click to collapse
Sorry man I wish I could help some more. Maybe you can also try to go into the hidden menu and force it into LTE/CDMA or LTE only or something similar. I am unsure if any Canadian providers use CDMA though. Might be worth trying LTE/GSM only or LTE only.
patt2k said:
Sorry man I wish I could help some more. Maybe you can also try to go into the hidden menu and force it into LTE/CDMA or LTE only or something similar. I am unsure if any Canadian providers use CDMA though. Might be worth trying LTE/GSM only or LTE only.
Click to expand...
Click to collapse
Where is this hidden menu you speak of. Is it the one you get to using *#*#4636#*#*? I have tried all of the Network options under the cellular networks-->Preferred network type setting. I have Global, LTE/CDMA, and LTE/GSM/UMTS and I have tried them all. No luck, it simply says can't connect to network try again later. Like I said my travel partners Droid Turbo connected without issue.
robn30 said:
Where is this hidden menu you speak of. Is it the one you get to using *#*#4636#*#*? I have tried all of the Network options under the cellular networks-->Preferred network type setting. I have Global, LTE/CDMA, and LTE/GSM/UMTS and I have tried them all. No luck, it simply says can't connect to network try again later. Like I said my travel partners Droid Turbo connected without issue.
Click to expand...
Click to collapse
Yea it's weird and yes that is the one I was talking about. What about if you scan for networks and manually connect? when I was in Europe my sim allowed to roam on all networks (local sim) and I could switch networks like that.
patt2k said:
Yea it's weird and yes that is the one I was talking about. What about if you scan for networks and manually connect? when I was in Europe my sim allowed to roam on all networks (local sim) and I could switch networks like that.
Click to expand...
Click to collapse
I've tried selecting each one manually and it doesn't work either. It's very frustrating, I am really annoyed with this and it sucks to have to break out my old phone just to be able to come up here to Canada and have service. This to me is a major fail on Motorola's behalf. Unless there is something wrong with my SIM, but my phone works fine in the US. I think it's a Motorola issue since it sees all the networks perfectly fine but will not connect to them. Sad to say but this would happen if I had a Samsung device. It shouldn't be this difficult and if Motorola dropped the ball here that is a shame.
robn30 said:
I've tried selecting each one manually and it doesn't work either. It's very frustrating, I am really annoyed with this and it sucks to have to break out my old phone just to be able to come up here to Canada and have service. This to me is a major fail on Motorola's behalf. Unless there is something wrong with my SIM, but my phone works fine in the US. I think it's a Motorola issue since it sees all the networks perfectly fine but will not connect to them. Sad to say but this would happen if I had a Samsung device. It shouldn't be this difficult and if Motorola dropped the ball here that is a shame.
Click to expand...
Click to collapse
Sorry then that I couldn't help . I'd say it's more Verizon issue because it shows as non Vzw device 2-3 months later,even with nexus 6p you would have that until Verizon fully has it in their system.
Sent from my XT1575 using Tapatalk
patt2k said:
Sorry then that I couldn't help . I'd say it's more Verizon issue because it shows as non Vzw device 2-3 months later,even with nexus 6p you would have that until Verizon fully has it in their system.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
On my account it shows as Motorola XT1575. It doesn't say unknown. It just doesn't show a picture of the device. The Verizon rep said everything looked good on their end. Even had me power down my device and restart it. They said they were resetting something on their end to see if it would work, of course it didn't. Not sure what to think. It would be nice if others could chime in with experiences outside the US with their MXPE and state whether they had any issues.
Solved!! It was a provisioning issue. They needed to turn on USA and Canada pay as you go roaming. It was that simple, I just need to get a Verizon Rep that knew what the heck they were doing. As soon as he turned it on my phone started working. Thank you Andrew at Verizon, you're the man!
robn30 said:
Solved!! It was a provisioning issue. They needed to turn on USA and Canada pay as you go roaming. It was that simple, I just need to get a Verizon Rep that knew what the heck they were doing. As soon as he turned it on my phone started working. Thank you Andrew at Verizon, you're the man!
Click to expand...
Click to collapse
Yea like I thought it was something on Verizon side. I was close
Sent from my XT1575 using Tapatalk

sprint lg v20 unlock successfully but connect and disconnect from network constantly

Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.
lucia758 said:
Is anyone having this issue? I recently got a lg v20 sprint unlocked and the cellular signal drops constantly, it says "NO SERVICE every 3 seconds" then connects back to my mobile carrier.
anyone knows how to fix this? I know for sure it can't be a hardware problem because the phone is relatively new.
Click to expand...
Click to collapse
That's a side effect of using a sprint phone on a different network. It all determines the carrier and area. Never buy a sprint phone with full intentions of it fully working on a different network. For me AT&T would do it. T-Mobile wouldn't.
Sent from my LG-H820 using Tapatalk
okay thanks for the response. hmmm not what should I do with the phone?
What is the SIM card that you have inserted in your phone? If it's gsm one, it will not work.
Sprint is a CDMA network and even if you unlock a device from them, you will have issues using it on other networks.
https://www.unlockunit.com/help/knowledgebase/cdma-networks/
Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.
Slinkface said:
Dude, this is so incorrect I've been using a domestic Verizon note 5 for the past 6 months on the gsm network by only changing the apn for data. Pretty much every flagship carries all the bands to reduce manufacturing costs it's just a matter of accessing them through the software.
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Sprint locks it down software wise. Verizon does Not. So Verizon variant most wouldn’t have an issue. Even though with older phones like the S5 and G4 (only ones I’ve tested Verizon wise) service was unreliable in fringe areas as they would all the time go in and out of service, but only in fringe areas.
It depends. A lot of sprint models miss bands that Several GSM carriers use weather it be WCDMA or LTE
But generally 99% of people trying to use a Sprint device on a GSM network are gonna have an issue. While Verizon it’s probably less than have that will have an issue if even that.
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i have the same issue
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
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The only solution is to use the phone on Sprint....
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RodantE said:
i have an sprint v20 and got the same issue, there must be a solution to this problem, the cell phone it's unlock but the signal keeps droping, please any solution will be apreciated
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I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?
HD2FORNICK said:
I have a Sprint unlocked V20 and this phone was DSU (Domestic SIM Unlock) by Sprint to work on domestic GSM carriers and I tried using this with an AT&T card and it worked fine. Have you gone into Network settings and set the prper APN settings for your phone? Also are the bands supported in your area?
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currently i'm in Cuba here the network is Cubacell it work in 900Mhz GSM Band currently suportted by LG V20, don't know why the phone get and lose the bars every 4 seconds
Umm...just flash the US996 Unlocked version of the Weta Rom....if you can or course (Bootloader unlocked) I have a Sprint V20, works perfect on T-mobile, and pretty much any SIM. It's not terribly hard to do, just dig through these forums for help.
Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......
posvar8 said:
Hello, I like what I'm reading but after trying to find what you are referring to I am at a loss. Can you please explain how you did what you did to get your V20 operable? Please......
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I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
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Sprint LG V20
hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
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Yes, it's a Sprint phone. I had it unlocked and the signal comes on weak...then goes away. I've tried everything to get it to be stable but at a loss. I did pay for the phone so it's quite irritating.
hyelton said:
I'm guessing your refering to the sprint model? It's unreliable unless your using it on sprint. It's not worth it honestly unless you got the phone for free.
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I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?
HD2FORNICK said:
I value your opinion on other things but your information here is incorrect. I have successfully used a Sprint LG V20 unlocked by Sprint here locally on GSM networks as well as outside the US. It could be an issue with APN settings or selecting a proper network.
The Sprint V20 has enough band support for domestic GSM bands and I have first hand experience with it. It could be that the particular V20 could be faulty?
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It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
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hyelton said:
It’s not the band support that is the issue. And it’s not just the V20. In fringe/lower coverage areas it’s a pain to maintain a stable connection. I’ve seen this with both the G5 and V20. It makes it unusable. It also occurs on older Verizon devices as well like the S5 and G4 as an example.
It’s mostly a software issue that causes it. APN is data related and wouldn’t cause signal issues.
When I had a sprint G5 for my 2nd line, I go into city limits where coverage was good would almost work perfectly. Go home in a fringe area might as well pop the sim In a flip phone lol.
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Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.
HD2FORNICK said:
Fringe area is a very specific issue. LOL I cannot use my Sprint device on Sprint in Fringe areas.
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That is true with Sprint coverage anywhere lol. (my local Walmart sells Boost mobile phones, even though we have ZERO sprint coverage) But in a fringe area on AT&T as an example the signal will drop in an out constantly. While any other phone will hold onto the signal perfectly fine and never drop and work perfect one 1-2 bars of signal.
I guess by fringe I mean a lower signal area not exactly fringe to the point of no service.
And there’s plenty of posts of Sprint G5 unlocked users that have the same problem.
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Am having the same issue with mine, wanted to flashed different rom on it but the version am on has antirollback but try different rom on it from all the research i have done that's best answer am getting
did anyone got this issue fixed?>

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