Database Users

Beware if you buy parts from Global Direct Parts

Anybody looking to buy parts from Global Direct Parts .com beware of them, it's a scam.
I placed an order for 4 ribbon cables for HD2 phones on a sat. The next monday I wanted to add something the said it was already processed, so I had to place another order and pay shipping.
They FAQ says they can reduce min quantities if I buy at least $ 125 of parts, so I add a LCD and place order. They cancelled since now they want $ 149 min. They also went over and changed their web site, so I cannot prove anything.
After 2 weeks my parts are not here, so I call and a wiseguy said I still have to wait until the next 2 days since it was still processing.
The next day they email me they lost my package.
I reply demanding they ship another with Express delivery to make up for the poor service.
They decline and want to issue a refund, and guess what, price on items has gone up (what a coincidence).
I emailed today asking where is my refund (paid with Paypal) and they stated it takes 2 BUSINESS days to issue it.
I placed a claim on Paypal and they emailed back threaten me to stall refund indefinitely unless I remove the claim.
Sorry for this long rant, but such a poor customer service place shouldn't be allowed to do business. I invite anybody NOT to use this place.
They also falsely claim they have all the parts in USA, while they actually dropship from China, Taiwan, and Hong Kong.
Beware guys !!!

Wow. That sux
Sent from my Ally using XDA App

I will agree. Terrible customer service. They say they have new or "a" stock.... the "a" stock are used parts, including damaged and unusable. the others are just in poor shape. then there's the problem with them making you pay to ship their junk back, even after it has been determined to be their error. that's just shady. then the total bs they call customer service... if your lucky to get someone, they are uneducated and clueless about anything going on. good luck trying to get answers or some management to reply to you. i own a repair shop and have spent (wasted) thousands of dollars with these losers.
BEWARE AND AVOID!!!!!

thanks will know

I bought 10 Ffc and no problem I'm sorry you had pRoblems with them
Sent from my SGH-T959 using XDA App

I bought a Samsung Captivate housing almost a year ago and it took about 5 days to get it. Part was new with no scratches at all.
Had no problem with them

I have bought some FFC's from them before and didnt have any issue. Good to know though if I do anything through them in the future!

I bought some. Speakers for an evo 4g about 8 months ago and all went well. About a month or 2 later I got emails from them saying that they had a major employee leave and not to trust emails coming from a. Similar company.

I had a great experience with them and the parts were perfect
Hi All,
It seems that this company went through a bit of a struggle at some point. Being a business owner myself I know that dealing with the public is not always easy especially when you have employees that are not the right fit. You can only do your best and learn from your mistakes and successes.
I just purchased tablet frames from them and they were perfect, the customer service was perfect and I am going to their website now to purchase more. I found some really hard to find products in new condition and at a great price. Personally my experience was great and I would highly recommend them. Definitely NOT a scam. They delivered.
Lance

Clay333 said:
I bought some. Speakers for an evo 4g about 8 months ago and all went well. About a month or 2 later I got emails from them saying that they had a major employee leave and not to trust emails coming from a. Similar company.
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Click to collapse
I think it is true that maybe a competitor is trying to sabotage them. I saw the same exact review plastered across several different review sites. I just got parts from Global Direct Parts recently. While I can't say the parts are so good, the customer service was very rapid and good. Apparently they sent an aftermarket that was suppose to be OEM. The customer service agent said the Huawei OEM parts are hard to come by and they usually get it out of refurbished phones now and some might have been refurbished before with aftermarket parts that they didn't end up catching. They immediately refunded me saying since the OEM parts is hard to come by, there is a good chance I'll get another aftermarket.
The other 3 parts they sent are good and as described. I would definitely do business with the company again.

Beware: Best Buy BF Eee Pads

I started having problems with the power button, so i went today to get it replaced and to my surprise the SKU had change and they told me they couldn't replace the unit because the one they have was different. I asked the lady to call the store manager and she confirmed that I had to pay the difference because the one the sold on black Friday was build with cheaper components "can I get a lol?" I had to get a general manager involved and even after that I had to call the store I originally bought the transform from and get that General manager involved too.... well tomorrow I'm getting a new one. will see. Hopefully no one else has to go trough this.

LOL at the "build with cheaper components". IIRC there was another member who had to RMA two BB TF due to power button also.

What's the sku?

swissross said:
What's the sku?
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the new one is Model: TF101-A1| SKU: 2475916

I'm glad BB's UK failure and market exit has come as quickly as they came. Crook banditos.
Sent from my Nexus S using xda premium

The Best Buy "X1" was just the A1 with a different SKU to prevent price matching.
They frequently pull the same shady maneuver.

I've been playing around with dead units I've managed to obtain. It appears that there are some units with the bezel power button being prone to go out of alignment with the inside electronic power button. Press it a certain way and it goes out of alignment, causing it to not pop back out and you end up with a stuck power button.
To fix, you have to take out the bezel and realign it. Kinda a pain, really.

I hate best buy, i came believe they get away with crap like this and sku changes to avoid price matching.
Sent from my SAMSUNG-SGH-I777 using xda premium

Another possible explanation for the X1. Factory refurbs, Search the early forums and you will see there were lots of TF's returned for various reasons, dup orders, light bleed, battery draining ( eventually fixed) or just played with and did not like. I am sure these were not scrapped, but rather retested and sold at a discount .

Rumbleweed said:
Another possible explanation for the X1. Factory refurbs, Search the early forums and you will see there were lots of TF's returned for various reasons, dup orders, light bleed, battery draining ( eventually fixed) or just played with and did not like. I am sure these were not scrapped, but rather retested and sold at a discount .
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Click to collapse
Would be quite illegal for refurbs to be sold at retail as new.
Sent from my ADR6400L

Rumbleweed said:
Another possible explanation for the X1. Factory refurbs, Search the early forums and you will see there were lots of TF's returned for various reasons, dup orders, light bleed, battery draining ( eventually fixed) or just played with and did not like. I am sure these were not scrapped, but rather retested and sold at a discount .
Click to expand...
Click to collapse
Agreed. I just bought a TF as a present for someone. Brand new from buy.com. Or supposed brand new from buy.com. There was a seal on top of a broken seal. It was a returned unit.
Anyway, I turned it on, played around with it. OMG, after dealing with over a dozen ips display devices, this one has the least light bleeding I've ever seen! Bluetooth, wifi, gps, everything works! The system works great. What's more, I managed to overclock it to 1.6 during my test runs. And the device feels 100% solid. No creaks or anything. I even applied several torque tests and nothing budged.
Whoever the dumbass that returned this almost perfect unit. Haha.

I just came back from the store and there was a different manager and he said he was not going to exchange my tablet... He said it was because the one they sold on BF had an older version of Android. I know its just retarded.
Tomorrow Il will filing a complaint with the better business bureau.

Vertig0 said:
I just came back from the store and there was a different manager and he said he was not going to exchange my tablet... He said it was because the one they sold on BF had an older version of Android. I know its just retarded.
Tomorrow Il will filing a complaint with the better business bureau.
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Click to collapse
You do realize that the BBB is a private organization, and that best buy couldn't care less what the BBB thinks, right? It's just another method of control of the masses.
Gotta admit the move made by best buy is pretty slick, though. Change the model number so people can't exchange it.

Is it already past the Holiday return period? But if it is past...then you could look into the thread that goes into how to correct the problem that you have with your power button. Assuming that it's the same problem you have.

goodintentions said:
You do realize that the BBB is a private organization, and that best buy couldn't care less what the BBB thinks, right? It's just another method of control of the masses.
Gotta admit the move made by best buy is pretty slick, though. Change the model number so people can't exchange it.
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Click to collapse
I know it's a private company, but it's not the first time I have use them. Trust me they don't want a record of unresolved issues.

SiNJiN76 said:
Is it already past the Holiday return period? But if it is past...then you could look into the thread that goes into how to correct the problem that you have with your power button. Assuming that it's the same problem you have.
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Click to collapse
Yes, still under the return period, that's why I want to get it replaced. Once I have access to a computer I will check that post thx!

Vertig0 said:
I just came back from the store and there was a different manager and he said he was not going to exchange my tablet... He said it was because the one they sold on BF had an older version of Android. I know its just retarded.
Click to expand...
Click to collapse
This is right up The Consumerist's alley. Get a little internet attention. They love Best Buy stories.

Same thing happened to me with my NetBook in August

I work for Best Buy... sadly they do change SKUs quite frequently. The added letters/numbers on the end of models typically involves some kind of feature change on the unit.

I would not take no for an answer. Keep talking to someone higher up until you get a replacement. Does your local news agency have someone you take complaints to and they investigate it?
If they tell you it has a different version of android on it laugh at the idiot in their face then walk over to the display unit and show them its the same version.

[Q] Trusted phone repair community

HI,
I'm looking for a good community of phone repair since a long time but I can't get to find a good one.
i'm talking about physical repair. Like the screen or the audio jack, things like that. How to do it and mostly where to buy trusted parts.
I'm repairing phone since a couple of years now and I always take the cheapest part on ebay and most of the time, it work perfectly but I'm interested to heard about other people who are not cheap chinese part reseller themselves I you know what I mean.
So is there such a sub forum on xda for this or somewhere else?
Thx a lot

i repaired my own phone through the octoplus
thank you for this article and my tool, i purchased an octoplus from china, it has a strong condition , it provided great help for my this repair, and i am glad to help them share his amazon shop in there, but as for the web, i think i should obey their's rule

Hogan285 said:
HI,
I'm looking for a good community of phone repair since a long time but I can't get to find a good one.
i'm talking about physical repair. Like the screen or the audio jack, things like that. How to do it and mostly where to buy trusted parts.
I'm repairing phone since a couple of years now and I always take the cheapest part on ebay and most of the time, it work perfectly but I'm interested to heard about other people who are not cheap chinese part reseller themselves I you know what I mean.
So is there such a sub forum on xda for this or somewhere else?
Thx a lot
Click to expand...
Click to collapse
I have not personally repaired a phone, but I know a lot of people that go to you tube and look up how to repair phones. You can contact the manufacturer to see if they can sell you the parts, you will know for sure that the part isn't a cheap knock off. Or you can try the eBay and amazon reviews for more info on the products.

Hogan285 said:
HI,
I'm looking for a good community of phone repair since a long time but I can't get to find a good one.
i'm talking about physical repair. Like the screen or the audio jack, things like that. How to do it and mostly where to buy trusted parts.
I'm repairing phone since a couple of years now and I always take the cheapest part on ebay and most of the time, it work perfectly but I'm interested to heard about other people who are not cheap chinese part reseller themselves I you know what I mean.
So is there such a sub forum on xda for this or somewhere else?
Thx a lot
Click to expand...
Click to collapse
I actually repair devices for a living and our trusted supplier for almost everything is www.mobilesentrix.com or another decent one is gadgetfix.com. You get what you pay for when it comes to cheap parts. Most will be faulty when you get them, or shortly thereafter. When buying from Ebay, always look for a top rated seller with a good return policy.
Edit:
There's a member led section for device repair here:
https://forum.xda-developers.com/u/repair

Joying support gets worse by the year

A few years ago I had issues w/ them on a brand new unit that the volume randomly stopped working on (Non rooted) out of box. They basically gave me the run around and never did resolve it looking for any way not to resolve the issue. I lived w/ it by using a volume widget. Just the other day I wanted to follow up to see if perhaps there was a new MCU version. Mind you I did not mention the fact that I had discussed anything w/ them. All i wanted to know was the latest MCU and where I could download it. They looked at my email address and said that I returned the item I purchased from them but in reality I started the return w/ amazon but kept it obviously as I still have it. They basically say since I didn't buy it from them they won't give me any information.
This is what I asked:
I would like to download the latest MCU to hopefully fix the volume knob which stops working, can you tell me what the latest MCU version is and where to download it? Model # is JY-UQ135
Dave
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This was their comical response after I explained to them that I did not actually return it just dealt w/ problem. Even more ironic is the return policy they refer me to goes to a 502 bad gateway page.
Dear friend,
the recording have shown that you have applied refund for all the unit you purchased from us .
you also feedback that you just purchased from others , which mean that the head unit are second-hand .
sorry we can not help you .
Hope your well-understanding
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Click to collapse
Joying, your support reps are doing your company a big disservice.
XDA community, you probably already know but I'll reiterate that you are more than likely on your own w/ any HW issues even while under "warranty". Consider this when choosing a brand. I'd recommend if you buy joying buy on amazon so you can return their crap. Oddly enough I just purchased a new unit as I'm sick of this volume issue and joying send a used unit w/a blown fuse, greasy finger prints on it, no plastic screen protector, etc. Basically a used unit that did not even power on! And they sold this as new. They emailed me saying it was amazon's fault but amazon doesn't sell returned products as NEW. It as not purchased from amazon warehouse which sells used items, this was an item listed as new from Amazon, not their amazon warehouse. Nice try Joying, i've been buying on amazon nearly daily for 5+ years and regularly purchase used items from amazon warehouse, i know the difference and how to tell.
This was their excuse for why my new unit was anything but
Thank you for your order. This is Caroline from Carjoying.
I'm contacting you that I checked you left a bad comment because you receive the used product.
I'm sorry about this issue, I can help you replace a new one.
But can you listen to me explain? Your order was shipped out by Amazon warehouse. I don't send you the used product on purpose.
Your order is return product, some customer used it, but they didn't like it, so damaged it, and return it to Amazon warehouse.
The Amazon warehouse staff didn't check it completely and think it can be sold, so they have to resell on Amazon. Can you understand me?
Please let me do something for you.
We do apologize for the inconvenience and looking forward to your reply.
Thank you
Caroline
Click to expand...
Click to collapse
Dave

That's the kind of experience I got also. The answers were generally so difficult to follow as to be hopeless. And they generally were antagonistic to an inquiry. Is it really so difficult to find someone who speaks and understands English. They are in New York! I have MUCH better luck buying from one of the sellers on Alibaba, Shenzhen Zest Technologies. They are responsive, can do live CHAT and communicate properly in English. You can even call them by phone. My 10" PX5 4G 32G from them has been excellent. I have 2 of them and they are the only of 5 the Chinese Android HU's, I have had, that really work properly.

Yeah I use ali express well and they are much more responsive for sure. People need to run from Joying really with this type of post sales support. The HW will fail eventually in some capacity, it's just a matter of when. And when it does, even if in warranty you're screwed. My unit was days old and i got no support. They just didn't care.
Dave

I ordered direct from Joying EU, so no Amazon issues.
Support has actually been quite good, but I found emails to them need to be in simple English, and use Joying terminology where discussing anything technical.

You got to remember...
Chinese company employing uni grads for English..
The disconnect between customer service western style and localised is huge.. believe me I have spent 8+ years working there..
While the unit I got was and is still going..(on sold the car now so don't have it).. I am looking at another brand for the car I have got now..
In saying that.. there is still plenty wrong with Google's service to market.. and also apples..as they also have problems on a larger scale that are handled via ..profit first.. don't get me started on the Google/Samsung Nexus 10.. such a dam good tablet..and it actually still boots but the browning of the screen and the way both of them washed thier hands off it..shameful..multi nationals at thier best.. not even concerned that via the screen turning brown they have developed a environmental disaster.. in that not even concerned where it ends up after they have dispatched a faulty piece of equipment.. out of sight out of mind..
Anyway getting back on track.. Joying is just another south Chinese company cobbling together parts from multi sources..and by passing middle men to sell direct.. it's a shame that the likes of Huawei or one of the other brands don't take on this project to have the best Auto equipment in the industry so they can capture the in drive experience..
I mean..put it in perspective.. Here maps..a 3 billion dollar Valuation.. why?.. because it's about location..and in car by the Europeans..
Still not sure on where android auto is going..but don't mind it as have used it in a few hire cars of late.. seems to work well..
But is not a dedicated Android box in the car .and do miss my Joying..(or should I say..just Android doing its GPS thing.. movies and or music or audio books )..
Haven't seen any of the Tiawanese come.to market with anything as yet.. ??
Japanese still not into it as they are relying on Android auto to fill that gap..

dgcruzing said:
Still not sure on where android auto is going..but don't mind it as have used it in a few hire cars of late.. seems to work well..
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Click to collapse
Yes, it does work well. I used that in some rental cars I regularly drive for my work.
The problem is that it (currently) only supports Google Maps and Waze, which are both online navigation systems.
Google Maps can be used offline, but then it is completely offline. No traffic info either.
If Google would allow for offline maps and online traffic info, the choice would not be so hard.

I had a decent experience with Joying.
First, I am part of the problem. From Amazon, I ordered the 8.8" horizontal 4/32GB PX5 unit because it was the only head unit that would fit in my car. My install was delayed because I needed to order a fascia from London and a harness/CANBUS adaptor from Germany. The delay was so long that the return window was about to close before I could install and test. So, I returned the first unit and reordered the exact same thing. It was not cool, but I did what I thought I needed to do to protect my interests. So, I probably created one of those used units that they tried to sell as new.
Anyway, once I got the unit installed and running I had a few problems (of course). When I contact Joying by email, they knew I had returned and reordered, and they kinda shamed me (I deserved it...). However, they did try to help me in their broken English. It was a slow and clunky process. I would send an email asking about a problem. A day later they would suggest a solution or ask me to post a video of the problem. A day later I would post a video of the problem, and a day later they would post a solution. They did follow through day after day until I was finally satisfied or I stopped complaining.
Issues included: 1) no audio in ZLink CarPlay emulation while in ACC mode (fixed with an MCU upgrade); 2) Their TPMS software wouldn't work, because essential software buttons could not be be accessed on the wide format horizontal screen. The buttons were located off screen, and the software could not pan down to those buttons (they actually generated new software for me because of my complaint); and 3) I could not assign steering wheel controls to commands in ZLink (not supported).
Current issues: Cannot turn off damn beeps, radio tuner keeps losing presets (but I never use that app), lines generated for backup camera do not approximate car width and cannot be adjusted, and (as stated above) steering wheel controls cannot be used to control CarPlay in ZLink app. But overall, I'm a happy camper.
I knew getting a no-name Chinese head unit was going to be an adventure and would require compromise. I was actually surprised by the level of support, but I guess my expectations were pretty low.

surfer63 said:
Yes, it does work well. I used that in some rental cars I regularly drive for my work.
The problem is that it (currently) only supports Google Maps and Waze, which are both online navigation systems.
Google Maps can be used offline, but then it is completely offline. No traffic info either.
If Google would allow for offline maps and online traffic info, the choice would not be so hard.
Click to expand...
Click to collapse
Haven't used it with offline maps as yet..
And the android head units I have been mostly using Here maps as the offline ability is great..and of course when it gets lost..I used to have the phone and Here maps working arguing with each other on which way to go.. lol..a.i is not quite there where we can introduce them together and let them have a full on couples argument ...:laugh:

I'm merely stating that there is ZERO second hand support. So if you buy it used, second hand or from anyone but joying they refuse to help or even provide into as to where you can get updates for their HW. Mind you I've purchased 4 different NEW units from them now. One from aliexpress I think it was and three from amazon. I have also had to deal w/ their NY branch as I had a DOA unit that they wanted me to ship back to CHINA when it came from the USA. I eventually got them to let me ship it back where it came from (NY) but WTF People? Anyway they're great when they work but when they fail it's a nightmare. As you did, I spend probably 4 months w/ the one email a day Chinese communication and got nowhere with them. Very frustrating but not atypical sadly.
Dave

MTCE PX6 factory reset every other day (only of I setup Google Account)

Hello,
I have this device: https://imgur.com/a/iyZdeLX
Bought it from some bad seller for a stupid amount of money (as it was advertised best device)
My problem is that the device gets factory resetting every other day, I loose all preferences and applications that I install, I already over-consumed my 3G data plan downloading waze and other applications that I needed.
He told me before stopped responding (dispute finished is his havor) that there is a solution, an SD Card with some special software that will allow device to store any installed application or preference on it.
Does somebody know how to make that? I am willing to pay to make this head unit work. It's over 1 month and I'm very disappointed as I lost a stupid amount of money and most of all lost the radio that was by default on my car and I can't even change it back.
I already installed most of the updates here: https://forum.xda-developers.com/an.../rom-malaysk-rom-px6-rk3399-1024x600-t3956762 .. but no luck, still resets (screen icons disappear after it gets reset and I have to reapply update)
Thank you for your time.
Best regards and happy new year.

darkkiss13 said:
Hello,
I have this device: https://imgur.com/a/iyZdeLX
Bought it from some bad seller for a stupid amount of money (as it was advertised best device)
My problem is that the device gets factory resetting every other day, I loose all preferences and applications that I install, I already over-consumed my 3G data plan downloading waze and other applications that I needed.
He told me before stopped responding (dispute finished is his havor) that there is a solution, an SD Card with some special software that will allow device to store any installed application or preference on it.
Does somebody know how to make that? I am willing to pay to make this head unit work. It's over 1 month and I'm very disappointed as I lost a stupid amount of money and most of all lost the radio that was by default on my car and I can't even change it back.
I already installed most of the updates here: https://forum.xda-developers.com/an.../rom-malaysk-rom-px6-rk3399-1024x600-t3956762 .. but no luck, still resets (screen icons disappear after it gets reset and I have to reapply update)
Thank you for your time.
Best regards and happy new year.
Click to expand...
Click to collapse
If your unit was purchased from eBay or Amazon open a dispute with them. If you paid by credit card then contact your card supplier. They will help. All goods sold in Europe must be supplied with at least 1 years warranty. If you are in the UK then as a last resort give trading standards a call.
Please post link of seller so I can see what they offer in terms of warranty.
Sent from my VOG-L29 using Tapatalk

Tbizzness said:
If your unit was purchased from eBay or Amazon open a dispute with them. If you paid by credit card then contact your card supplier. They will help. All goods sold in Europe must be supplied with at least 1 years warranty. If you are in the UK then as a last resort give trading standards a call.
Please post link of seller so I can see what they offer in terms of warranty.
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
It was purchased from AliExpress. I payed import fees, I don't think I have any warranty
aliexpress.com/item/32860812419.html

darkkiss13 said:
It was purchased from AliExpress. I payed import fees, I don't think I have any warranty
aliexpress.com/item/32860812419.html
Click to expand...
Click to collapse
This is the problem purchasing from China. I will see if I can find it. But it does sound like a faulty unit. Have you checked your wiring to make sure you have permanent live feeding the unit when vehicle is switched off? Also check you have a good ground connection.
Sent from my VOG-L29 using Tapatalk

Tbizzness said:
This is the problem purchasing from China. I will see if I can find it. But it does sound like a faulty unit. Have you checked your wiring to make sure you have permanent live feeding the unit when vehicle is switched off? Also check you have a good ground connection.
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
Yes learned my lesson in the worst possible way, I checked at the service guy, and he said that the wiring is ok, device does not reset every day, it resets after 2-3 days.
I will wait until next year and I will go again to service guy to check again ground connection.
I think it's maybe bad storage, and I think maybe an sd card with saving forwarded to it can solve the problem, but I it's only my non-expert opinion and I don't know where to start or what to do.
Thank you for your time.

Tbizzness said:
This is the problem purchasing from China. I will see if I can find it. But it does sound like a faulty unit. Have you checked your wiring to make sure you have permanent live feeding the unit when vehicle is switched off? Also check you have a good ground connection.
Sent from my VOG-L29 using Tapatalk
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Click to collapse
I have never heard of this make. 40 day buyer protection is all you have so keep all emails to and from the seller to dispute the problem.
Sent from my VOG-L29 using Tapatalk

Tbizzness said:
I have never heard of this make. 40 day buyer protection is all you have so keep all emails to and from the seller to dispute the problem.
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
Dispute is finished, I lost. I tried to talk to AliExpress, even on live support.
Seller lied to me, he sent me 2 updates in 2 week period saying that it will solve my problem, but actually he stalled to wait for buyer protection to end.
I made a dispute and seller again told me about that SD card, I believed him because I already payed import fees, installation fees, returning item meant other fees that could double the unit price and sincerely I made a credit card to buy that crap.
AliExpress closed the dispute in his favour.

darkkiss13 said:
Dispute is finished, I lost. I tried to talk to AliExpress, even on live support.
Seller lied to me, he sent me 2 updates in 2 week period saying that it will solve my problem, but actually he stalled to wait for buyer protection to end.
I made a dispute and seller again told me about that SD card, I believed him because I already payed import fees, installation fees, returning item meant other fees that could double the unit price and sincerely I made a credit card to buy that crap.
AliExpress closed the dispute in his favour.
Click to expand...
Click to collapse
Go to your credit card company and explain the situation to them and tell them it's unfit for purpose. You have protection with credit card company.
Sent from my VOG-L29 using Tapatalk

Tbizzness said:
Go to your credit card company and explain the situation to them and tell them it's unfit for purpose. You have protection with credit card company.
Sent from my VOG-L29 using Tapatalk
Click to expand...
Click to collapse
I bought the item in November, they money are long gone. I must try to make device as low annoying as possible.
Maybe someone will have a solution.
Thank you for your suggestions, it's the first time someone tries to help me.
Best regards,

darkkiss13 said:
I bought the item in November, they money are long gone. I must try to make device as low annoying as possible.
Maybe someone will have a solution.
Thank you for your suggestions, it's the first time someone tries to help me.
Best regards,
Click to expand...
Click to collapse
Even if you did buy it in November your credit card company will still be able to help you resolve this matter. They can even get your money back for you.
Good luck in the new year. I hope you either get it resolved with your money back or getting the unit useable for your needs.
Their are many people on here who may be able to solve your problem.
I have a similar specification unit as you but mine is an Xtrons branded unit. It's the 3rd unit in just over 2 years and they have never let me down as yet. All are still working fine.
As I said, good luck and hope all works out well for you.
Sent from my VOG-L29 using Tapatalk

The thing is that I don't believe is from the device, because it gets factory reset at exactly 3 days after last reset. Every time, no exception
If it were from device I think it would reset randomly ... not exactly like that.
So it must be from software, but since I don't know anything about software, I can't really analyze.
There must be a solution out there.
When I install update it asks me for "format flash", should I check that? I never checked that box.
Thank you

No one has any suggestions to my problem?
here must be a solution, please, I am wiling to pay to make this crap work.
I bet there is a soft issue since it get's factory reset at exactly 3 days, there is no exception, every 3rd day it gets factory reset

You didn't happen to leave the flash updates on the GPS card did you? Did you delete the flash files after installing them or at least remove them the head unit?

CAnderson60 said:
You didn't happen to leave the flash updates on the GPS card did you? Did you delete the flash files after installing them or at least remove them the head unit?
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Hello, thank you for your answer. No, I install it via USB then I remove that usb flash.
The only thing I never did is to check that box that says "format flash" when applying update. Should I check that?
Thank you.

Update on this device: if I don't setup google account .. device never resets, everything works, I need to install applications by apk file.
It's there some issues with Play Store? maybe some permissions that trigger device reset after 3 days ?
Thank you

Did you find a fix yet? I have the same problem..
My MTCE 10.2 inch head unit keeps resetting the factory settings after a hard reboot....
I tried almost everything.. I even used the 5 pins on the motherboard to flash it with a recovery mcu image and also used the dmcu.cfg
But still no luck...