Hi All,
My phone recently automatically restarted at least once a day with unknown reason. I also received bug reports as the attachment. I am not sure whether these bug reports are related to the auto restarting issue but please take a look at that and it may help narrow down the issue.
I actually contacted Motorola technical support but what they recommended me was to start the device in safe mode (without any 3rd party applications) and verify issues but I don't want to do that because after that how I can know which applications have caused the problems.
I am writing this thread so that someone from this forum who can look into the bug reports and tell me what to do next instead of using the phone in safe mode.
Mines did it twice recently. One time it froze while watching a youtube video and then once right then watching a video on facebook. Both times after the phone was unresponsive, the video was still playing but I still put it to sleep and the whole screen sto responding the restarted it self.
Im rooted with the latest TruePureXMM 2.8.2 and Frankenclark 0.10 kernel. All my natural nonroot required apps are install. I wonder whats going on.
Related
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
nex86 said:
Is it when you update or install apps?
This is normal, the OS can freeze for a few seconds during write operations.
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What do you mean by normal it doesent happpen during instal, its random during surfing for example not conncted to installation imho.
dazed1 said:
Hi guys i got some freezing issues, anyone got an idea what could it be? i'm totally new to Android/tablets, so other then this info, i don't know what else to say, or explain the issue better, it just freezing for like 5 sec, and after it works normal, its random freezing. I hope anyone can help me, thanks.
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What ROM and kernel are you using? Are you over clocked?
hagensieker said:
What ROM and kernel are you using? Are you over clocked?
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No overclock at all, Kernel - 3.4.0-g9e52a21
Build number JSS15R all stock here. No custom ROM's..
I experience the same BS on an all stock WIFI model (2013.06 date code). Thought it was JB 4.3 teething pain but my Note 3 running 4.3 doesn't do it. Have mainly noticed it playing Great Big War Game where it'll randomly freeze the whole tablet once per launch for about 10 secs where nothing responds (show touch, home, switch task, etc.) then it'll either return to normal or prompt with dialog to wait or close. Have also had it happen in Modern Combat 3 along with the random app close that, again, doesn't affect Note 3. Haven't seen newer apps affected so perhaps it's a software issue and is fixable but it's irritating nevertheless considering it's a Nexus device and after correcting the touch issues with ts10 firmware update. Going to try reflashing the stock image to see if it fixes it otherwise looking forward to dumping this Asus for a Note 10.1 2014 LTE. My Note 10.1 2013 and Note 2 have been 100% solid with never a crash, hang or touch issues.
I had freezing problems when i was trying out the TS20 fix. TS10 seems to yield erratic behaviour randomly after each reboot.
Ever snce i've been testing the ones between TS10 and TS20. TS16 works better for me than TS18 - just being more responsive but both has no reboot issues. Am testing TS14 now and it seems better than TS16 but i needed more time to run it. None of the 14,16 and 18 has given me any kind of freeze after 24hrs of testing on multi-touch intensive apps.
You might wanna give 16 a try... i will be posting a more detailed update in sfhub's thread when i'm done with TS14 and TS12 testing.
Cheers
Thanks for the answers guys, but this is really new to me, i got no idea what is TS 14, TS 18 or TS16, can you guys explain me a bit? thanks.
I had the same issue. Please see my observations at post: http://forum.xda-developers.com/showthread.php?p=46082214#post46082214
However, I have recently tried to uninstall all apps (backing up with titanium backup) and installing back in bunches. With only the apps/games I use daily, the issue appears to have subsided, and I am trying to slowly bring apps back to see what the issue is.
Original post for consolidation purposes:
When it happens: Touch intensive Games (drastic, MMOJ, Dumb Ways) appears to be when the 3D GPU is NOT in use, netflix, when paused for a short while.
What happens:
1. Screen does not update display appears frozen
2. No response from nav bar icons
3. Power, volume buttons give no response.
4. If audio was playing right before it froze, it will keep playing as if nothing wrong.
5. If I hit the power button or the nav button then let it sit for a few minutes, suddenly it will react to every press I did in quick motion and go back to normal.
5a. I had show touches enabled, which showed a random number of the frozen touches working in quick succession when it "unfroze"
6. Sometimes requires a hard restart with no response.
When it started: Right before the Q update starting rolling out, did not have issues out of the box.
Purchase date and location: Right around the time of launch from best buy, 32 GB 2013 version
Troubleshooting steps: Safe mode (doesn't appear as often), full factory restore to the Q image when the R image started rolling out. Issues were gone for a short timeframe, then returned
Config information: Stock, latest firmware version, rooted via TWRP (latest version installed), and SU.
Observation: Appears to occur in select situations, and I believe I always have a GMAIL notification right when it un-freezes.
Let me know what you think and if it should be merged with a different topic, didn't see anything about it un-freezing when it was frozen or audio still playing.
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Please refer to this thread for a fix:
http://forum.xda-developers.com/showthread.php?t=2428133
The fix from the thread above helps with many touchscreen issues including freezes.
At least it helped with mine. I was experiencing freezes and so called "sticky touches" (like when you short tap on something and the device interprets it as a tap and hold).
My device came with pre-Q and went through three OTA updates. After reflashing with factory R image minus wiping data (remove -w from flash-all.bat file) and with ts10 all appear to be better so far. Modern Combat 3 still randomly closes but it could be Gameloft's crappy coding. Need to run it for a few more days to confirm but reflashing factory R image with ts10 offer the best experience so far.
Mine does too now in addition to the already random reboot. The freezing happens when I try to input text on the keyboard.
Sent from my Nexus 7 using xda app-developers app
Hi!
I'm absolutely new here (and to Android and everything about it) and i've only made a couple of posts in the noob thread. I felt like this should be a thread of its own due to its abnormality.
I've only very recently rooted my phone (i9505, 4.4.2) a couple of hours ago using the towelroot method. I have not flashed any custom ROM yet however I do have some Xposed Modules installed.
i've only run across some problems like repetitive rebooting (fixed) and faster battery drain (hopefully fixed by tomorrow).
However, I have one problem that doesn't seem to have any solution whatsoever anywhere in the internet; it wasn't even mentioned once.
Whenever I open the stock camera app, the touch screen becomes completely useless. I cannot touch anything; the settings, shutter, view finder to focus, absolutely nothing. The camera itself is not broken, I can still take pictures with the volume rockers. Also, I know not the entire screen is broken because one of the modules I have installed is SwipeBack, which lets me swipe from a corner and it goes back and it still works perfectly fine.
I've tried rebooting the phone and force stopping the camera but nothing has worked.
The only suspicious thing I've done is backup and uninstall all the KNOX apps, which should be no surprise.
Now I'm not particularly bothered by this as I barely use the stock camera app anyway, or any camera app besides Snapchat. I don't use my phone for taking pictures much, but it still is quite annoying.
Is there any sort of fix to this?
Thank you very much in advance!
Hi, ever since I got my G928T I've been having an extremely strange problem where video and audio will not play (regardless of source). This means nothing out of the speakers , and in the case of YouTube, the video being frozen on the first frame.
I've done a factory firmware reset through Kies, and am now rooted running the new custom kernel released a few days ago. I also converted /system, /data, and /cache to f2fs.
However, regardless of what I do, the problem persists.
The only way I've been able to do anything about this problem is by placing a phone call and then ending it. I have no idea why, but this will always fix the audio and sometimes the video for a short period of time.
Does anyone have any ideas as to why this is happening? The times when the phone call doesn't fix it are extremely annoying; I practically run my life on my phone and the inability to play media isn't a good thing.
Thanks!
A little more detail with the calling: every single time I want to play a different YouTube video, I have to open the dialer, place a call, and go back to YouTube for the video go begin playback.
Does anyone have any ideas? I'm still trying to find a solutuon!
I dont know i mean trying to find the answer does anyone know this plz give the answer ok
Furthermore, this issue isn't solely audio and video, it's every single sound throughout the OS (including keyboard clicks and tap sounds).
Very odd, I really don't know what to do :/
MAY HAVE FOUND A FIX!! I disabled AdaptSound and SoundAlive with Titanium Backup and I've yet to experience any issues.
This may be what we need!
Let me know if it works for you guys!
I also installed Viper4Audio, and used force enable for the super high audio quality driver.
EDIT: Does not seem to always work; instances of failure have still ocurred
They do, however, seem to be somewhat less frequent...
Good luck everyone!
So a bit more info: ever since installing Viper and disabling said apps via Titanium Backup, I find that most of the time I simply need to press the lock button when the song audio/video isn't working and that'll fix it. I have no idea why turning the screen off would make the phone to play the sound, but that's where I'm at now..
Hi folks
I received my OP2 in July 2016, and this issue has been a mild periodic annoyance. As I approach the end of my warranty, I want to be 100% confident that this issue is software rather than hardware... (so rather than a fix, my highest priority is confirming that I do not have a hardware defect)
The issue is that the screen rotation will stop working for most, but not all apps (OnePlus Camera is the sole exception, it seems). It will rotate normally for a couple weeks and then I'll notice in some app, usually YouTube or Facebook first, that the screen orientation won't rotate anymore. Once I notice it in any app, no other app rotates either except the stock camera. I have been experiencing this symptom on-and-off for most of the time I've had the device, spanning multiple OOS releases (currently 3.5.8 and still happening).
A reboot fixes the condition, then it works fine for a week or two and comes back. OnePlus support suggested a factory reset, which I've done pursuing this issue before, and it didn't help (it immediately helped, obviously, but the issue did return on the same schedule as before).
I had my OP2 rooted, but still using the stock ROM otherwise, for several months (to be able to use Adblock). I reverted to 100% stock configuration pursuing this issue, it happened the same before/during/after the time it was rooted.
I have checked out the accelerometer with the app "Test Your Android" and watched the graph in the "gravity sensor" test. When the phone is in its non-rotating state and I rotate the phone, the graph lines cross but the app stays in portrait. This makes me think the phone knows it has rotated. I reboot the phone, redo the same test, and the graph looks similar except the app now rotates as well (ironic, really).
Is there a background service for "screen orientation" similar to how Play Services provides GPS information to other apps? If so, am I right in suspecting that the service responsible for answering the question, "what way is the device oriented currently?" is either not answering, or answering incorrectly?
I would prefer not to go to a third party ROM just to test this as I'm very happy with the current config of my device, other than this issue popping up from time to time. Any input is appreciated.
Thanks!
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
utkarsh102 said:
OOS has a tonne of services running under android system continuously. Screen orientation feedback might be one of them. I haven't used OOS in months. It doesn't seem like a hardware issue since a reboot solves it. If it is too frustrating then try testing it on a custom rom. You can switch back to stock once you are sure it was a problem in OOS or not.
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The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
k1shy said:
The more I think about it, the more stupid it seems to have a device that is rather well-supported by custom ROM devs and to not try some out.
I'll shop around for a ROM and give it a shot. I'm thinking and hoping this is strictly a software issue.
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In case you want suggestions, try these:
Bliss
Halogen
Validus
Lineage 13
Well, I have the same issue on my OP2 intermittently and it does not matter which rom I am using. In addition to OOS, I have had this issue on Marshmallow Cyanogenmod / Nougat Lineage based roms. Sooner or later it always returns. It seems to happen after longer uptime periods. E.g. with OOS3 I had an uptime stretch of 40+ days (without a reboot), so during this time I experienced the autorotation issue multiple times. It seems to get fixed by itself, but then comes back again. A reboot fixes it usually for longer period of time. As I am now on a custom rom, which is updated quite often, at least once of twice a week, the uptime stretches are not that long and I do not experience this issue often. I have noticed that the step counting sensors also stop working intermittently.
On rooted lineage based rom you can manually restart the sensors with following terminal commands:
su
stop sensors
start sensors
Don't know if this works on OOS. I made a tasker task shortcut for this on my homescreen.
Interesting...I have had the problem on-and-off I'd say, sometimes it follows this ~2 week pattern, sometimes it'll go longer than a month with no issues that I've noticed. Of course, it's also fairly rare that I watch videos on my phone and this is the main time that I realize it won't rotate.
Of course, with the current trend being to make all videos square with unnecessary obnoxious text in the letterbox black space, I suppose I'll never need to rotate my phone again </sarcasm>.
Prior to utkarsh102's suggestions I had already flashed AOSPExtended so I'm going to try rolling with this for a short time, if any issues surface (unrelated to my rotation issue) I'll try another ROM. Given that I'm trying to diagnose this issue before my warranty runs out (yeah, shoulda done it sooner, I know) I'll need to have a usable solution that can run stable for weeks uninterrupted to catch this again, if it's going to happen again.
FYI OnePlus support was entirely unhelpful about this issue. They completely disregarded the fact that it is intermittent and was not currently happening when I reported it to them. They were not able to suggest any diagnostic effort I could take to narrow down the issue further. Viewing the accelerometer readings was my own idea, not theirs. That suggestion absolutely should have come from them.
I do know I'm/we're not isolated in having this issue as there are other forum posts on various sites complaining of it.
I'll keep this thread updated with my findings, in the meantime anyone who has experienced this issue please chime in. It would be helpful to present to OnePlus, though I get the impression they won't care as they seem to have classified the 2 as a legacy product at this point. It's not like we're trying to get parts for a dot-matrix printer here.
Edit, October 2017, to provide an update without bumping the thread:
I've been using AOSPExtended on a constant basis since my last update to this thread and while I have experienced a variety of other issues, this particular one with the screen rotation has not affected me. My uptime has never been super long, but long enough at times that I should have seen this issue if it were going to happen following the same pattern as before.
Hello everyone, I want to share with you a problem that I met with my S8 since I have it (<1 week).
Everything works fine except when the screen shows a video, whatever it's on YouTube, FB, Twitter, or even integrated videos on other apps, on the screen appears some randomly placed lines of pixel that are not refreshing, like a lag, and generally it makes the phone crash and reboot.
This problem is kind of random also, maybe 80% of the time.
Also this problem doesn't occurs when watching GIF or playing games
From my point of view, I have no clue if the issue is software or hardware.
For now all I tried is :
- Factory reset from the recovery
- Factory reset from Odin
- Safe mod boot (and it is still doing the same problem)
- Installed Android 8.0 beta
- tried to modify the animations on the development mode
- modified the screen resolution
And nothing is working. For now I didn't wanted to root it and install a custom ROM, because I don't know if it will change anything.
Anyway if you have an idea what it could be I would be really thankful. Also I heard that some had an issue with random reboots, but i've never seen a post mentioning this issue.
My s8 is a SM-G950F
Did you find any solution?