Database Users

Discoloration

Have any of you experienced any discoloration on the soft "rubber" like portions of the G2? I'm always really careful with the phone, and it's in a leather case full-time. However, I just noticed that I've got a black mark on the bottom of my phone; looks like the finish is wearing off.

I started getting a black mark on mine (before I got my replacement). I attributed it to the black dye on the inside fabric from my Cellet holster. I could get it off either.
I have since gotten a replacement (for a different issue), applied a full body skin, and switched to a holster with a grey interior.

The soft molded plastic parts of my phone are turning a yellowish green. It is happening most around the volume rocker and power switch. There's a topic at the T-Mobile forums about this. One person posted pictures of their phone and it is really bad.
A lot of other G2 owners are reporting the same thing.
I remember a while back someone posted pics of their brand new replacement G2 next to their used G2 and a lot of people commented on the color difference, wondering if something changed between the newer models. But it looks like these phones discolor badly after a while.
This sucks.

I had returned a G2 that turned a little greenish on me. I think it happened when I placed My G2 on top of my hot computer. I would also keep it away from heat and harsh chemicals such as alcohol.
I received a replacement one, and I installed zagg full body invisible shield on it.

Hmm. I don't have mine in a case.. Its usually in my hand, my front pocket (alone) it sitting on my desk or a table. I've not noticed any color issues. Sounds like the cases are doing it. Planning on getting Invisible shield put on mine but wondering if it makes it harder to hold on to? Too slick? I like the kind rubbery feeling, makes it stick in my hand better.
Sent from my T-Mobile G2 using Tapatalk

The invisible shield fullbody has a glossy film. If your hands are oily it will feel a little slippery. The it covers the G2 about 95%. The only part uncovered is the gray area around the keyboard.
The screen protector included with the invisible shield is terrible. There are some indention marks on the film from coins and pens on my pocket. It is scratch proof but not wrinkle or dent proof. If viewed on an angle, It makes me want to rip off the screen protector. I prefer the kinda matte finish screen protector that you could get from tmobile.
In addition, I would also avoid the black rubber snap on case you get from tmobile. The back case is so thick that the opening for the camera act as a funnel for keys and coins. I had a nasty horizontal gash on my camera screen on my first G2.

Bishybob said:
The soft molded plastic parts of my phone are turning a yellowish green. It is happening most around the volume rocker and power switch. There's a topic at the T-Mobile forums about this. One person posted pictures of their phone and it is really bad.
A lot of other G2 owners are reporting the same thing.
I remember a while back someone posted pics of their brand new replacement G2 next to their used G2 and a lot of people commented on the color difference, wondering if something changed between the newer models. But it looks like these phones discolor badly after a while.
This sucks.
Click to expand...
Click to collapse
I was the one that posted those pictures.
Does any one know any way to go about getting a replacement, I was an early adopter and pre ordered mine on sept 27th... and received it October 1st. My remorse period has passed a while ago and anyway I only started noticing this problem after my remorse period ended.
My hinge is okay and the random reboots were solved with the update. There are really no complaints besides this ridiculous discoloration.
http://forums.t-mobile.com/t5/T-Mobile-G2/G2-Discoloration/m-p/523792#M17474

I've noticed with my friend's G2, I got mines a week later, put the full body sealth sheild on it and mines not wearing out but his looks lighter than mine. And also he doesn't seem to have the yellow spots next to his keyboard while I do. WTF?

For anyone experiencing this issue a fix:
Take some q-tips, a cap of bleach, and a cap of hydrogen peroxide.
Dip a q-tip in the bleach cap, and blot it on a napkin. Rub the q-tip on the discolored rubberized parts of the phone, and let it dry. Take another q-tip, and dip in the hydrogen peroxide, and blot on a napkin. Rub the q-tip on the discolored rubberized parts of the phone.
Rinse, and repeat the procedure above until you are satisfied with the result. You should begin to notice that the "rubberized" parts of the phone you are working with will feel more "rubbery" again, instead of smooth.
Buy yourself a case for your G2, a screen protector, and enjoy.

[Q] Weird S4 screen issue - any ideas (?)

Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you

this is really interesting

NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
Click to expand...
Click to collapse
yeah thats the adhesive between screen and the glass peeling off..

Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.

Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!

Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.

UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.

My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.

Does the rear camera ship with a film screen protector out of the box?

Just got the phone, i peeled off teh read and front protector films, but its kind of hard to see if there is a protective film on the rear camera. Does anyone know for sure if there is one?

I don't believe it does. I got mine a couple days ago and mine didn't have one on it

Didn't see any on mine either. The one time I saw something like this was on a Galaxy S6, and it was a tiny film with a hole punched in the center so you could just use it like that if you wanted to.

Stained screen? Smudged screen? I dont know...

Hey guys.
So yestreday I was using my phone with a light in the room. And I decided (since i now have the s7edge for about 3 weeks) to check unde4 light if there already are any microscratches
... and there are some although I take care of my phone like its a newborn baby. But its also only visible under light. So, the microscratches didnt really bother me... i noticed something else. Its like a stain or a smudge on the edge of the screen, on both edges actually... left and right... and they are not even the same, they are not symmetrical. At first i thought its just dirty but after rubbing it, it didn't go away.
So what I did was, I washed it under water (mind you, this was THE FIRST time I got my s7e under water).
I cleaned it good,wiped it good. But it is still there.
Then I went to google about this and found nothing... all i found, worth checking was some guy who said he had a gap between the FRAME and the SCREEN, and that he had sent it back to get that fixed (and it took samsung like 3 times to send him a good phone). So i checked that video and some people in the comments were reporting that the gap between screen and frame is so big that they can put a piece of paper under there. I of course tried it myself out of curiosity and ny phone also has the GAP between screen and frame. And after i washed it yestrday.... i noticed some water in between the edge and screen... inside that gap.
Now guys tell me those anyone else have that smudge or stain? Does anyone know what it is? (Remember it was there before I even got the phone wet for the first time)
And tell me does anyone else have the gap between screen and frame? And did anyone else notice a little water between screen and frame in that gap? Does it mean its not water and dust proof? I must say that I got it wet pretty good under tap water, but it is still working perfectly... i am just afraid now that there is a ways the water will get into that gap someday and ruin the phone. I really hope this is normal and its just how the phone is built and it is till waterproof and dust proof... but i water can get into that gap i do not know how it can be dust/water proof....
Thank you for all the help guys!

Oh and here are the pictures of the screen smudge/stain. I only took pictures of the left side of the phone screen. 4 pictures. 2 are original, other 2 have a marking so you can easily spot what we are looking at.
And you can maybe try to the gap between frame and screen,but i am not sure it will be possible,as i took that picture to show you the smudge,stain and not the gap.
Also I must say that this smudges are on both sides of the screen visible ONLY when the screen is turned of, or if you have a black wallpaper and if you dont pay attention to it you can hardly even notice it, even with black screen or turned of screen. Its the easiest to see under strong light.

is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all

Hi there,
The gap between the screen and the frame is normal. Every phone has it, and I have it also, was multiple times in a swimming pool with the phone and it still works. About the smudge, I do not know, it seems like the oleophobic coating of your screen is weared off. Maybe send it back if it bothers you much?

102skysx said:
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Click to expand...
Click to collapse
Hi, I had the same problem, a while ago, with a Sony device. I thought it is water in the first, but I send it to Sony to be save, and they replaced the screen. It was a part of the screen, it peels off, and sticked on the screen-glass.

Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?

KavaBreskva said:
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
Click to expand...
Click to collapse
I used my brand new Sony deVice only 2 days, and I get this problem. I would say, you should send it to Samsung. It's definitely a hardware problem, and it wasn't caused by you.

Chipping bezel around screen

I removed my 6p from its case and noticed the top left and right corners had chipped off between the screen glass and phone edge. I've never dropped the phone so pretty surprised this came from generally light handling. Anyone else have this?

I RMAd my old one but it had the exact same problem. The new one I have had for like 2 months and it already has the same problem, never drop it either

Yes, the corners appear to be the weakest physical areas of the phone. I've dropped mine multiple times naked in many different manners and the only noticeable blemish is a chipped top left corner. The silver strips also pick up light scratches easily.

I didn't have the issue until after I replaced the frame of my phone. The black frame had the color chipping off so I got a silver one off eBay and swapped it over, about a week later I noticed one corner had chipped. I know it's nothing I did during the swap because I do phone repairs for a living and everyone says I'm the best there is. What color frames is everyone else have that have the issue?

I have that problem too, but my phone did fall a few times.. (not naked though)
The build quality of the device is not as good as I've hoped

same. The build quality was questionable ever since release. I keep it in a case to avoid seeing that. As long as the screen doesn't fall out for another year, I'm good.

I've disagree completely with the build quality. I've have dropped mine several times and just a few dings. Nexus 6P is just as tough as any phone out there.

Never seen this problem and I've had mine in a Spigen rugged armor for the past 8 months I've owned it...