Stuck "Installing system update" can't get to download or recovery - Galaxy S 5 Q&A, Help & Troubleshooting

*Title should read CAN'T get to download or recovery*
Hi guys,
I've rooted all of my phones, got in a few scrapes, but always been able to get into recovery/download mode to rescue a phone that's having problems.
Tonight I updated my CM13 Galaxy S5 to the latest nightly (last update was a nightly in March) using the built-in method (Setting > About ... Download .. Install) which has always worked, but tonight I seem to be stuck worse than ever:
Phone stuck in loop at "installing system update" screen, it flashes briefly then reboots . Around once per second.
Need to pull battery to stop
Won't enter recovery (goes to step one)
Won't enter download (also goes to step one)
I can't get to download or recovery!
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"lightbox_download": "Download",
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Is it dead? Any ideas what I can do?
Many many thanks in advance!
Cheers,
Chris

You could try a usb jig (available for less than pocket change off eBay) this will force your phone directly into download mode even from a powered off state simply by plugging it into the phones usb socket.......
http://i.imgur.com/rVnFwJM.jpg

keithross39 said:
You could try a usb jig (available for less than pocket change off eBay) this will force your phone directly into download mode even from a powered off state simply by plugging it into the phones usb socket.......
Click to expand...
Click to collapse
Perfect, those were the words I was looking for! Thank you very much!

ApriliaFan said:
Perfect, those were the words I was looking for! Thank you very much!
Click to expand...
Click to collapse
No problem, let us know how you get on fella.....
http://i.imgur.com/rVnFwJM.jpg

keithross39 said:
No problem, let us know how you get on fella.....
Click to expand...
Click to collapse
USB Jig did the trick...used Odin to pop TWRP on again, and that did the trick. It rebooted and came back to life, thank you!
On reflection, I think the problem came about when I started using CyanDelta. With the last CM update (the first I did with CyanDelta) it put Cyanogenmod's recovery in place over TWRP. Next time I tried to use CyanDelta it wouldn't work, so I updated via Settings > About > Update....which seemed to cause the problem.
Now, question is, do I stick with the Motorola Moto G 3rd gen I bought to get me through this week...or go back to the S5!

Glad it worked fella.....
As to which phone to use......
Now *that* is a question only you can answer.......
http://i.imgur.com/rVnFwJM.jpg

Related

How to get into flashing/recovery mode

1) Turn off and remove battery
2)Put the battery back in and immediately hold the back button
3) Plug in the USB cable while still holding the back button
4)Your screen will remain black, but its in recovery mode, and the flashing software should detect it
Source: Sony Update Service, I installed it and it told me to do just that to get into the recovery mode
Looks like were one step closer into getting the X10 rooted
I'm afraid this doesn't work
eyeweaver said:
I'm afraid this doesn't work
Click to expand...
Click to collapse
It does - it just doesn't display the things we are used to with HTC phones for instance.
This is SE's standard flashing method(and recovery mode). It's the same for their WinMo phones and for Symbian.
It puts the phone in a special flash mode ready to accept a new ROM/flash.
As OP mentioned the screen will remain black throughout the process.
shud try fastboot when its in flash mode..
Code:
fastboot devices
or
Code:
fastboot boot randomrecovery.img
worth a try aint it!?
philicibine said:
shud try fastboot when its in flash mode..
Code:
fastboot devices
or
Code:
fastboot boot randomrecovery.img
worth a try aint it!?
Click to expand...
Click to collapse
tried it nothing happens !!!
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Worked for me
does it lose all the settings and installed progs during the upgrade ?
(like usual S/E software does ?)
boo6 said:
does it lose all the settings and installed progs during the upgrade ?
(like usual S/E software does ?)
Click to expand...
Click to collapse
Yes. You can backup sms from the Messaging application by pressing the menu-button while in thread mode. And use MyBackup to backup settings, apps and everything you need on the SD-card or online.
Would this still work if the phone isn't being recognized by the computer? (correct drivers etc are installed).
I have an xperia Ray, so I assume it's the same method... I get no response from plugging it into usb or charger, it won't turn on, although sometimes if I hold the power button it gives a brief vibration. I think it might be bricked :-/

Grey Battery Icon after mistaken odin flash

Ok so I feel like a complet dumb A$$!
I'm not a noob at these things but somehow (whilst under the influence) I managed to flash a att odim rom over top of the t-mobile vibrant! So now when it powers on it shows the att world phone splash, goes to black then loops.
I've tried just about everything I (already knew) and looked up here to get the frappin thing back into download mode, and it just keeps giving me (when the usb is plugged into the pc or battery charger) a spinny logo, followed by a grey (not green) battery icon, then black screen, then repeat.
Am I screwed?
I tried replacing the battery, doing the 3 button recovery, 3 button download, etc..
I'm sorry if this has been posted before but I'm disparate, and thought the gods of this board could help!
Open Odin and then hold the volume buttons and plug your usb cord into the phone. That should get you into download mode. Go find the .pit and .tar files for JFD and and flash them through Odin you should be safely back in your phone at that point.
Sent from my SGH-T959 using XDA App
Although since you flash an ATT rom into a tmobile phone your bootloader could be messed up. Im not actually sure about that at all though. Just seems possible and logical.
Sent from my SGH-T959 using XDA App
Yea - you may have messed the boot loader.
I would suggest buying a Jig.
A thought:
If you loaded a different brand ROM the vibrant way of entering download mode will not work anymore - maybe look up how that phone enters download and try?
Another thought -
Ive had it where I wasn't in "download mode" but Odin saw the ROM COM port. I flashed anyway (desperate) and it worked. (Id try the Jig first)
Find out how to go in download mode for att captivate..
Try those button methods because that's to only thing that'll work for you.
No jig can save you
Hey guys sorry for the late reply! Not long after I posted it I found the youtube bideo of the "jig", best $3 I've spent at radio shack!
Here are some pics..
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[Q] Power reset or Unknown Upload Mode

Hi guys,
I just bought my S4 i9500 and I think that came already as a brick. First time that I turned on the phone, loads in "Factory Mode". All functions were disabled and I can't use it at all. I tried removing the battery, turn on, turn off, with the sim card, without the sim card. Always starts in "Factory Mode".
Then I decided to make a Hardware reset, but when I press (Vol Up, Home, Power) appears "Power reset or Unknown Upload Mode" instead of Recovery Stock. (Attached a photo)
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"lightbox_download": "Download",
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Then I thought, "Ok, I will flash with Odin the Firmware Stock of my carrier".
After that, the Factory Mode disappeared, but during the Setup Wizard, appears a pop up with "Unfortunately, the process android.process.acore has stopped." and I can't never finish the wizard.
For my surprise, when I tried to make a Hardware reset, the recovery mode is still failing. Instead of that, appears "Power reset or Unknown Upload Mode".
I don't want to touch so much, because I'll go back the phone to my carrier trying to get a new one, but they don't have stock right now.
Any clue? I'll really appreciate it.
Thanks in advance!
Looks like your phone came with a bad firmware install.
You may should replace it.
Did you not turn it on at the store ?
Sent from my GT-I9500 using Tapatalk 2
They sent the phone via post. I flashed the branded firmware, but it's not fixed.
Gillion said:
Looks like your phone came with a bad firmware install.
You may should replace it.
Did you not turn it on at the store ?
Sent from my GT-I9500 using Tapatalk 2
Click to expand...
Click to collapse
PwOn said:
They sent the phone via post. I flashed the branded firmware, but it's not fixed.
Click to expand...
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Contact your suppliers.
Dont tell them you flashed anything.
This is obviously a phone that needs to be changed. Let the sellers figure out how to fix it.
Sent from my GT-I9500 using Tapatalk 2
My i9500 has this problem too. When I first open the phone from box it was in Safe Mode. Then I restart and it's normal. But everytjme I try to put my phone into recovery mode (Power + Home + Up Volume) I get this screen first, I press the combo again and it goes into recovery. I rooted the phone and install Omega Tom, everything works just fine.
just re install the firmware, it happend to me with a sony x10a, i just plug the phone and choose re install firm, but maybe you should use odin

[Q] Please help me for unbrick my D802

Hi all,
I am so sad and feel myself as a idiot.
I had D802int version of G2 with rooted and PhilZ Touch recovery which is based on CWM.
Due to not deliveried to my country of KitKat i tried to update my phone with this guide
Everythings were fine. After that i tried to change my TRWP recovery with CWM for external usb storage to restore my nandroid backup and i follow this guide
But I think missed some instruction so my phone stayed in black screen with LG logo (bootlogo - no animation just frozen)
When I try recovery mod it says Secure: Booting error Cause: Boot certification verify on white screen and reset rapidly.
So i check several topics and i applied also download mod and back to stock (kdz uploader method)
For download mod it couldnt jump 2nd step stayed in like this
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"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
it couldnt go on 2nd step like this
when i plug usb cable pc didnt recognize as well (no plug-in sound for driver)
Can you help me pls. If I rescue my phone i will quit a long time for this kind of works i think
Can u enter download mode?
Sent from my LG-D802 using xda app-developers app
maxkanick said:
Can u enter download mode?
Sent from my LG-D802 using xda app-developers app
Click to expand...
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He just stated that he can go to download mode.
OP your issue is drivers. The phone is not connected to the pc. Try uninstalling and reinstalling drivers and see if that help
gypsy214 said:
He just stated that he can go to download mode.
OP your issue is drivers. The phone is not connected to the pc. Try uninstalling and reinstalling drivers and see if that help
Click to expand...
Click to collapse
unfortunately pc connot recognize so i couldnt install drivers.
So what happened: recovery mod fail, download mod fail, boot fail, pc dont recognize phone
It was terrible but this topic save my life
http://forum.xda-developers.com/showthread.php?p=51123570
I lost my root but got back my phone. The issue is when i got twrp i install flashable rom which was in my internal storage if dont i cannot alive.
thanks again

Custom Binary (SYSTEM) Blocked by OEM lock

hey guys i recently had an update on my s10+ and mid through the update the phone just powered off(it was plugged to the charger) and since then ive been stuck on a blue screen saying i have to use the emergency recovery function in the smart switch pc app so i downloaded the app and tried to do that but the app wont recognize my phone. i searched all over the internet i tried flashing with odin a previous version and even the version it was trying to update to but it all failed. it gets stuck around 50% through the install and just sits there for hours without continuing. i am hopeless and have no idea what else i can do i even took the phone to a repair shop and they also failed to fix this problem. my last resort would be changing motherboard but i doubt its worth it. anyone has ideas what else i can do in order to fix this issue?
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"lightbox_download": "Download",
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Are you able to get in to oden mode Google this to see how it's done.....
Sent from my CPH1951 using Tapatalk
stinka318 said:
Are you able to get in to oden mode Google this to see how it's done.....
Sent from my CPH1951 using Tapatalk
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no i am unable to get into download mode i tried everything possible but the phone wont respond its stuck on a blue screen saying " An error has occurred while updating the device software. use the Emergency recovery function in the smart switch pc software.
also the phone only power on when its plugged to charger or a pc but it has battery for sure
Here is something to try......no guarantee.
https://drfone.wondershare.com/android-issue/android-blue-screen-of-death.html
Sent from my CPH1951 using Tapatalk
stinka318 said:
Here is something to try......no guarantee.
they dont have the latest phones on their list. latest version available they have is s9 plus
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MrJoni94 said:
stinka318 said:
Here is something to try......no guarantee.
they dont have the latest phones on their list. latest version available they have is s9 plus
Click to expand...
Click to collapse
Email them to see if they can help in some way not sure if they'll can but it is worth a try but as I said no guarantee.......
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Click to collapse
Not sure if you've tried this but maybe it will work...
1) Hold bixby, volume down and while holding these, put the usb-c cable in the s10 when connected to the PC. This will (hopefully) get you into download mode if the other method fails
2)If Odin is still recognizing your phone, you have hope.
3)Make sure you use the latest version of Odin. I have previously tried to flash a new firmware with an old Odin and failed
4)Once you have the right Odin, try flash the latest stock firmware you can find. You may not be able to downgrade once upgraded

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