Is samsung allowed to do this? - Samsung Galaxy S7 Edge Questions and Answers

I had 2 small scratches/cracks on my s7 edge screen. I took it to a samsung affiliate repairshop. They said they wanted 4300 nok (520 us dollars) to change my screen. I said ok.
Then right before they finish they say its rooted and they want 7700 nok (927 us dollars) to change the screen!
What kind of schhhity rule is this? What does root has to do with price of component repair?
Ive attached the messages between me and the repairshop here. Its in scandinavian.
I live in Norway.

toofimoofi said:
I had 2 small scratches/cracks on my s7 edge screen. I took it to a samsung affiliate repairshop. They said they wanted 4300 nok (520 us dollars) to change my screen. I said ok.
Then right before they finish they say its rooted and they want 7700 nok (927 us dollars) to change the screen!
What kind of schhhity rule is this? What does root has to do with price of component repair?
Ive attached the messages between me and the repairshop here. Its in scandinavian.
I live in Norway.
Click to expand...
Click to collapse
Root should only effect your free warranty replacement or repairs....They're screwing with you
Sent from my SM-G935F using Tapatalk

Your paying at all???
Sent from my SM-G935F using XDA-Developers mobile app
---------- Post added at 09:01 AM ---------- Previous post was at 08:59 AM ----------
Plus they can't renegotiate the price AFTER our DURING the works complete. I'm sure that's illegal.
I'll builds you a mansion for only £10! But just add I finish I'll add about £100,000,000 to that and you'll HAVE to pay or I won't hand over the mansion.
Sent from my SM-G935F using XDA-Developers mobile app

Bad repair shop. I would go bananas on them.

Sounds like the engineer just pocket a few extra quid at the cost of yourself.

Eum you can just buy a new s7 for that money?
Sent from my SM-G935F using XDA-Developers mobile app

I was willing to pay the original price estimate 520 $ But when they raised it to 900+ $ I said forget it, Im gonna get it back unrepaired tomorrow. I just pay the 42$ for thei proce estimate.
I have a feeling they might have damaged some components inside. Im gonna check it carefully before I pickbit up.

Here in the UK that would be highly illegal and I would have called the Police. Not sure what the law is where you are.

How much did the phone cost if it costs that much just to replace the screen?!

That's ridiculous. Rooting only voids software stuff.
Sent from my Pebble Time

toofimoofi said:
I was willing to pay the original price estimate 520 $ But when they raised it to 900+ $ I said forget it, Im gonna get it back unrepaired tomorrow. I just pay the 42$ for thei proce estimate.
I have a feeling they might have damaged some components inside. Im gonna check it carefully before I pickbit up.
Click to expand...
Click to collapse
I would refuse to pay for the estimate. Tell them your charging THEM for time wasting. They can go about changing the price of stuff half way through a fix, that's almost like holding your phone to ransom!
I would threaten legal action if it was me.

Biggenz said:
How much did the phone cost if it costs that much just to replace the screen?!
Click to expand...
Click to collapse
8290 nok. Thats around 1000 us dollars.

Tranlate follows.
Nei det der har de ikke lov til. Hvor sendte du den inn?
Det er som du sier, rooting er software og har ingen ting med skjermen og gjøre. Si du klager de inn til forbruker rådet, og at rooting innunder Europeisk lov, ikke skal ha noe å si på garantien.
No, they are not allowed to do that. Where did you send it?
It's like you said, root is software, not hardware and doesn't have anything to do with the cracked screen. Tell them you will complain to the, ehhh, not sure English word, but forbruker rådet. And that root, under European law, doesn't have anything too say for the garanti

damn. yea they cant do that.
Root has nothing to do with the screen. And then your paying for the repair so it shouldnt have went up on price just because your rooted.

Neemac said:
Tranlate follows.
Nei det der har de ikke lov til. Hvor sendte du den inn?
Det er som du sier, rooting er software og har ingen ting med skjermen og gjøre. Si du klager de inn til forbruker rådet, og at rooting innunder Europeisk lov, ikke skal ha noe å si på garantien.
No, they are not allowed to do that. Where did you send it?
It's like you said, root is software, not hardware and doesn't have anything to do with the cracked screen. Tell them you will complain to the, ehhh, not sure English word, but forbruker rådet. And that root, under European law, doesn't have anything too say for the garanti
Click to expand...
Click to collapse
I sent it to the only samsung servicecenter in Norway. Deltaservice/Mobylife.

Ok. Went and picked it up today. They had fixed the screen and i paid the original estimate 520$.
What a bunch of clowns. Cant believe samsung actually uses them.

I wonder if the phone still retains it's IP68. Given that they appear to be a bunch of amateurs, I suspect it might not have been put back together with the correct materials. Wouldn't matter so much on a normal phone, but I'd keep that away from water if I were you.

Related

Touch HD IdiotSale in Israel

well, 2 people have already offered me the Touch HD as they came from aboard (i didn't even bother to ask from where)... and my tongue was .2 inches from telling them to shove it up their asses.
one offered it to me for 1342$
the other.. and you won't believe if i told you..
offered for 2144$
They're PMing every israeli they can find on this forum with phone numbers to buy from. you're all invited to ignore those dumbasses and approach this in a different direction. I would like to get my hands on one as well.. if anyone knows of a way to order it from France or the UK for reasonable prices without having to pay those annoying Israeli 100% tax demands we can have a group purchase and ship it over here.
unfortunatly my 3rd year in the uni is starting and at a hectic pace so i don't really have time to put into searching..
Thank you
I buy mine in this very serious french website : http://www.pixmania.com/fr/fr/1761264/art/htc/pda-phone-touch-hd.html
After you have to find someone who can bring it back here in israel cause the site doesn't delivered outside Europe
yeah.. that's actually one of the main problems
Jbs_Israel said:
I buy mine in this very serious french website : http://www.pixmania.com/fr/fr/1761264/art/htc/pda-phone-touch-hd.html
After you have to find someone who can bring it back here in israel cause the site doesn't delivered outside Europe
Click to expand...
Click to collapse
*loool*
Pixmania... one of the most sucking und unserious "seller" I'd ever seen.
Don't trust that! Pixmania s**ks
D-Jay said:
*loool*
Pixmania... one of the most sucking und unserious "seller" I'd ever seen.
Don't trust that! Pixmania s**ks
Click to expand...
Click to collapse
lol, okay, if you tell it....
I have passed a lot of order on this website, no problems at all.
And, i have pre-ordered my Touch HD on it too, so...
i'd buy it there if i had anyone coming from france to israel
D-Jay said:
*loool*
Pixmania... one of the most sucking und unserious "seller" I'd ever seen.
Don't trust that! Pixmania s**ks
Click to expand...
Click to collapse
I can say they are very serious...at least in Portugal.
I buy alot of stuff there and never had problems.
lol that's just wonderful. no pixmania in israel
don't know if it is of any use, but www.expansys.com seem to ship all over the world. the price of the HD is 525GBP (around 850USD according to www.xe.com). as for the taxes I know that in some countries pocket pcs can pass as "educational goods" (in the same way that personal computers do) therefore you might not need to pay any import tax (although you might be asked to pay VAT). maybe it's worth checking it, if you haven't already.
all the best
Hi I am ready to sell mine for 1100 dollars. I live in Israel, and it is unlocked to all sims. I just recieved it on 2/12/2008 from the uk. I can show you also taxes I paid on it. it was about 1388 shekels
Hey, i live in israel too, managed to get a friend to bring me one from the UK which i bought on expansys. With VAT having just got down its also more reasonable now if you know anyone is doing the trip. Only thing is getting the hebrew on it which is proving a pain.

ITS HERE

I JUST ORDERED IT!
www.google.com/phone
I chose fedex overnight its free! i think its an error tho so we will see....
NOTE: ENGRAVING TAKES 3 ADDITIONAL DAYS TO PROCESS BEFORE SHIPPING! ALSO, YOU CAN RETURN YOUR PHONE WITHIN 14 DAYS FOR A REFUND, BUT CAN NOT RETURN IT IF IT IS ENGRAVED!
YUP! confirmed free overnight as well! Just ordered, cant wait!
its prob an error in the system cause they also offer you standard shipping also free. i hope they dont charge me later lol
562.06 after taxes. Done!
pulled the trigger....overnight....ouch...but it only hurts for a lil while...lol
seraph1024 said:
562.06 after taxes. Done!
Click to expand...
Click to collapse
wierd, mine was $572.64 (Austin, TX)
Ordered. If the $0 overnight fee was a mistake, I don't think they can change it once you get the receipt
mein was 575.95... taxes suck
Bang! Ordered. It's interesting to note that the T-Mobile subsidized option is already disabled. At least for a short while.
569.84 after taxes for me (CO).
"Sorry, the Nexus One phone is not available in your country."
I'm in Denmark. That really SUCKS.
So what did everybody come up with for custom engraving? I couldnt come up with anything catchy so just got "HTC" and "Nexus One"
i didnt put engraving. rather have clean back and also engraving delays your shipping for 3 days im too impatient lol.
different prices due to different state taxes....damn this was the most i have ever payed for a phone...im just a hardware junkie
Sorry, the Nexus One phone is not available in your country. In Finland... God damn this blows...
wire103 said:
"Sorry, the Nexus One phone is not available in your country."
I'm in Denmark. That really SUCKS.
Click to expand...
Click to collapse
No luck in Australia either.
For those who can order, did you notice any optional accessories?
melterx12 said:
...also engraving delays your shipping for 3 days...
Click to expand...
Click to collapse
****, i didnt see that part lol... ahhhh can i change it ??
I know how you guys feel... Canada kinda got screwed too...
damn, i got the engraving...didnt think it would delay my shipping....i should have passed on that...oh well....
Ordered one. $577.93. Even more ouch. Stupid CA tax is killing me
Edit: Hm you only get 15mins after you place your order to cancel? haha.
nevets032 said:
No luck in Australia either.
For those who can order, did you notice any optional accessories?
Click to expand...
Click to collapse
Nope, it's a very plain ordering page. You select the phone, select your Google checkout payment method, select your address, click agree, then click submit.

Pre-order Netherlands is shipping

Just received e-mail from Coolblue. My SGS2 has been "packed" and wil ship tonight.
"Uw bestelling is zojuist ingepakt. Vanavond rond 22:30 uur wordt uw bestelling verzonden en ontvangt u een verzendbevestiging."
Sent from my GT-I9000 using XDA Premium App
I just received a call from Vodafone that I can pick mine up @ the store tomorrow morning
Lucky guys
I ordered at algebeld, which should have been 'the first in Holland', expected the phone in tue beginning of May (5 May was originally the date being talled about on another topic here).
Now its ****** delayed again from 13 to 18 May. So from being first and awesome its gone to not even 'the same as the other providers' but even later than them! Rip off! I'm so pissed right now... as you can probably tell.
MaestroNL said:
I just received a call from Vodafone that I can pick mine up @ the store tomorrow morning
Click to expand...
Click to collapse
When did you pre order? I wonder if i'm in week 19 of deliveries or week 20.
Orderd mine the 7th of may at vodafone. Guess im in week 20 tho, being so late :>
I'm getting mine in the beginning of next week, Ordered it at Finntax, it will be on KPN Zakelijk with 500MB internet package :>
SgtDutchyNL said:
I'm getting mine in the beginning of next week, Ordered it at Finntax, it will be on KPN Zakelijk with 500MB internet package :>
Click to expand...
Click to collapse
Careful with your internet then, 500 MB (with my usage) is not much
Toffei said:
When did you pre order? I wonder if i'm in week 19 of deliveries or week 20.
Orderd mine the 7th of may at vodafone. Guess im in week 20 tho, being so late :>
Click to expand...
Click to collapse
It's rather a funny story actually: I walked in @ the store in Hoofddorp and asked if they had the S2 on stock. "No" he told me "but tomorrow I have 7 on stock, 5 already reserved. If you extend your contract now I can reserve one for you". Well gues what, I did extend the contract, went home and then they called "We've got them! You can pick it up tomorrow" (was close to 18:00 so the shop would be closed before I could be there).
Unfortunatly I'm occupied most of the day, so I can pick it up at the end of the day
Just went to the belcompany and telefoonkopen shops and they have it in stock
Mine was sent yesterday also,
Currently sitting with my laptop infront of my door of my house waiting for the bell to ring so i can finally unpack it
nizno said:
Mine was sent yesterday also,
Currently sitting with my laptop infront of my door of my house waiting for the bell to ring so i can finally unpack it
Click to expand...
Click to collapse
I understand your feeling, that's why I bought it in a shop
MoonRaven said:
I understand your feeling, that's why I bought it in a shop
Click to expand...
Click to collapse
hehe nice i just recieved it tho ! very happy
Any of you ordered a contract at Studentmobiel.nl? What are your experienced with this company?
I'm thinking of getting one there, but I want to know a bit more about the services they provide.
Thanks
Received mine today from bol.com 5 minutes before I had to go to work.
Too bad I have an evening shift so I haven't opened it yet.
Prolonging the suspense.
The screen is really amazing, coming from a motorola milestone... Damn the details in the icons lol
peewee2 said:
Just received e-mail from Coolblue. My SGS2 has been "packed" and wil ship tonight.
"Uw bestelling is zojuist ingepakt. Vanavond rond 22:30 uur wordt uw bestelling verzonden en ontvangt u een verzendbevestiging."
Sent from my GT-I9000 using XDA Premium App
Click to expand...
Click to collapse
Yes! Got it.
Sent from my GT-I9100 using XDA Premium App
shorty083 said:
Received mine today from bol.com 5 minutes before I had to go to work.
Too bad I have an evening shift so I haven't opened it yet.
Prolonging the suspense.
Click to expand...
Click to collapse
I'm from Germany, is it possible to order @ bol.com?
sean-john said:
I'm from Germany, is it possible to order @ bol.com?
Click to expand...
Click to collapse
Bol seems to have it in stock. I am also interested in buying it from greece. How credible is bol.com?
jastonas said:
Bol seems to have it in stock. I am also interested in buying it from greece. How credible is bol.com?
Click to expand...
Click to collapse
I order a lot from bol.com. Very credible though a bit expensive most of the time
MoonRaven said:
I order a lot from bol.com. Very credible though a bit expensive most of the time
Click to expand...
Click to collapse
Yes, bol.com is really credible. Its one of the largest e-salers in Holland, with excellent service in general. A bit on the pricey side I agree.
I have my device for more than a week now, its overclocked to 1.5 ghz, although I dont know if thats necessary.
Stitch! said:
Yes, bol.com is really credible. Its one of the largest e-salers in Holland, with excellent service in general. A bit on the pricey side I agree.
I have my device for more than a week now, its overclocked to 1.5 ghz, although I dont know if thats necessary.
Click to expand...
Click to collapse
Nope it's not necessary lol

R.I.P. LG Nexus 4 what now?

I couldn't have picked a better time dropping my 3month old Nexus 4 to the ground:banghead:
Screen i distroyed and not responding. Its cool its cool... No its not! What now? Where i come from -new nexus devices are hard to get. So now i either have to wait for the galaxy S4 google edition, the htc One google edition or the nexus 5... But wait, release dates are like way ahead in the future.. So what now?!! Aaaaaaaaaagh!
Sendt fra min Nexus 10 med Tapatalk2
Pay for a repair
Sent from my Nexus 4 using Tapatalk 4 Beta
Neefy said:
Pay for a repair
Sent from my Nexus 4 using Tapatalk 4 Beta
Click to expand...
Click to collapse
lol....this
pick an HTC One at&T or t-mo ..the devs here will convert it to GE
Easy
Is easy to fix it, just buy a screen and replace (+/- $100 dollars), and watch a youtube tutorial for el how to do it.
Ebay it's the Google for OEM parts.
troll craiglist and check if someone is selling it for $100
i31us said:
troll craiglist and check if someone is selling it for $100
Click to expand...
Click to collapse
aint no craigslist where he at
Thanks for ur replies.. Think im gonna order a new screen and try and repair it.
Sendt fra min Nexus 10 med Tapatalk2
I'm with everybody that's replied so far--I've bought both an S4 & HTC One out of curiosity and wound up giving them away to my pre-teen nephews. You'd be far better off sorting out your current situation than moving to either candidate
Just my two cents chum and no worries; I'm too far over the hill for any of that bias/fanboyism business, haha. Good luck!
http://www.spareslg.com/lcd-e-touch-lg-nexus-4-lg-e960-acq86270901.html
Bumper protection is the essence
You never put on the bumper? i drop my phone on the downhill concrete floor ... it flipped a few times...
thx god it doesnt come wf any scratch or scar on the phone except the bumper paint coating....

Donation : 32gb 5x

Anyone have interest in my old Nexus 5x (32Gb carbon)? It is currently in a non-working status. Just up and stopped turning on and doing anything one day, was perfectly fin prior. I'm tired of it sitting in my cabinet and someone may need parts that were still good in this one.
Shoot me a couple bucks to cover a flat rate USPS box and it's yours.
Location: Evansville, IN - US
Hi,
Where are you from?
Trimis de pe al meu Nexus 5X folosind Tapatalk
It is located in Evansville, IN - US - I would prefer to avoid out of the country shipping simply because I don't know the cost.
jwm1986 said:
It is located in Evansville, IN - US - I would prefer to avoid out of the country shipping simply because I don't know the cost.
Click to expand...
Click to collapse
Could you send it go England?
AerogamingHD said:
Could you send it go England?
Click to expand...
Click to collapse
As long as you don't want the original packaging I could fit it in a small box or padded envelope for $25.95 US. I can ask another carrier - that seems high but I have never sent anything internationally.
jwm1986 said:
As long as you don't want the original packaging I could fit it in a small box or padded envelope for $25.95 US. I can ask another carrier - that seems high but I have never sent anything internationally.
Click to expand...
Click to collapse
For free???
AerogamingHD said:
For free???
Click to expand...
Click to collapse
My original comment was that you (or whoever) would cover shipping. But otherwise, yeah I don't want anything for it.
If this is unclaimed, I am interested! I am getting into Android development and am currently working on porting Android P preview 1 to the 5X. I would love to use this thing to see if I can ultimately get P to boot on a device with the bootloop patch.
I'm in Indiana as well. Just got one with busted screen. If this is still up for grabs I would like to take it off your hands.
DPurdy said:
I'm in Indiana as well. Just got one with busted screen. If this is still up for grabs I would like to take it off your hands.
Click to expand...
Click to collapse
If it is still available, let this guy have it. I asked for it first, but I don't think it will help with what I intended to use it for anymore.
DPurdy said:
I'm in Indiana as well. Just got one with busted screen. If this is still up for grabs I would like to take it off your hands.
Click to expand...
Click to collapse
Yes it is still available. If I follow correctly dibs are yours at this point. The screen protector is cracked but the display here should be in great shape still.
If this is still available I'm in Indiana and interested.
Sorry, I must have forgotten to come back and update. It's gone now!

Categories

Resources