Database Users

Lost SGS

Hello,
I lost my phone last night, when I went out. I have stock Gingerbread, I was wondering if it was possible to somehow track my phones location, as my GPS and internet connect are always on. Any help in greatly appreciated.

Chalky94 said:
Hello,
I lost my phone last night, when I went out. I have stock Gingerbread, I was wondering if it was possible to somehow track my phones location, as my GPS and internet connect are always on. Any help in greatly appreciated.
Click to expand...
Click to collapse
Install Plan B remotely https://play.google.com/store/apps/details?id=com.lookout.labs.planb

Thank you so much!

Hopefully your phone will be somewhere with phone signal.

Hi, I wonder the Plan B will still work if the phone got formatted/hard reset to factory setting or simcard been removed?

Tzhiwei said:
Hi, I wonder the Plan B will still work if the phone got formatted/hard reset to factory setting or simcard been removed?
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Click to collapse
No, you have to be logged in to you google play account (with gmail).

yogosun said:
No, you have to be logged in to you google play account (with gmail).
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Click to collapse
Then have to login with my own gmail account or any account will do? It's obvious that the thieft will use diff gmail account right?

Tzhiwei said:
Then have to login with my own gmail account or any account will do? It's obvious that the thieft will use diff gmail account right?
Click to expand...
Click to collapse
You can remotely install apps onto your phone by signing into play.google.com with your Google account, selecting an app to install, and then selecting a device. If you are logged into your Google account on a phone, that phone will be listed as one of your devices. The app is then installed onto your phone, regardless of whether or not you have your phone on-hand at that time. This is how the app 'Plan B' works.
So to summarize: yes, you still need to be logged into your Google account on the device.

upichie said:
You can remotely install apps onto your phone by signing into play.google.com with your Google account, selecting an app to install, and then selecting a device. If you are logged into your Google account on a phone, that phone will be listed as one of your devices. The app is then installed onto your phone, regardless of whether or not you have your phone on-hand at that time. This is how the app 'Plan B' works.
So to summarize: yes, you still need to be logged into your Google account on the device.
Click to expand...
Click to collapse
Ok, got it. Thanks Upichie... and Yogosun too..

Locked out of US Play Store

I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.

adriangb said:
I travel in and out of the US a couple times a year. ATM, I have a US payment method and address, I'm in the US using a T-Mobile SIM. I can't access country-restricted apps, such as Pandora and Hulu. According to MarketHelper (or whatever it was called) I am T-Mobile US. I've called contacted Google, and they've refused support since I'm running a custom ROM (CM nightlies). Hence two questions:
Any ideas about the market issues?
How can I revert to stock and be able to come back to CM easily? I can't make a nandroid because I have 10GB of Google Music.
Click to expand...
Click to collapse
try clearing the data for the market app, then reopen it and log in.

Google had me do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2

adriangb said:
Google hagt do that, and also the data for Google Play services. By logging back in, do you mean delete my Google account from sync settings and re-add it?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
no. when you open the play store after deleting data, it asks you to accept terms of use. i meant that.

Yes, that I did
Sent from my Nexus 4 using Tapatalk 2

Google uses a combination of the country your email address was reg in, as well as a few other things to determine what country store your app uses.

That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.

adriangb said:
That's unfortunate, but how can I force it to reset? I don't even remember what country my email was registered in, but I'm sure in the US now and have been for the last year. I can confirm it's account related because I logged into another account and it works fine.
Click to expand...
Click to collapse
Only way is to contact google about it and tell the what is going on. They maybe be able to help you but dont hold out to hope.

Yes, they're support is pure garbage. I've been in contact with them but they're really no help.

Try going to Google Play My Account > Settings and confirm the carrier and device is correct. Next, try to install Pandora to the device. If it wont, it tell you why.

As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2

adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
Try installing it from the web site with the same account that does not work on your phone. I may hint as to why it won't install.
When I had my Nexus S in Paris on SFR SIM, I was able to install SFR apps, but not update some US restricted ones, so I believe the market is tied to the SIM card, regardless of where the Google account was created. Other services, like Google Voice would depend on where the account was created (US only).

SIM, payment method, addresses are all US now.
I can't install even from the web (using my account).
With a different account I can install from my phone or web.
From the website it says: "This item cannot be installed in your device's country"

adriangb said:
As I said previously is T Mobile US and I can't install Pandora. It seems to be an account issue because with a different account on my phone or on the website I can install Pandora
Sent from my Nexus 4 using Tapatalk 2
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Click to collapse
adriangb said:
From the website it says: "This item cannot be installed in your device's country"
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Click to collapse
OK, your account still thinks you have a NON US SIM card. Power off, remove the SIM, power on and connect to WiFi. Check the web and see if the carrier clears itself. If you have market enabler installed, remove it, or try a different US carrier.

This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium

AlexWekell said:
This is a bit of a stretch, but could you make a new gmail in the U.S and just use that one for the market?
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I can confirm this works, I logged in from my work gmail and it works just fine. It seems like it would be a radical step to switch my Gmail account though. Theres gotta be a better way.

I called again, and this time they had me do something similar but slightly different (and ridiculous if you as me). I went to a paid app that WAS available to me (I randomly chose Minecraft) and I clicked buy (it was showing the wrong currency but I clicked anyhow) and then accepted the permissions, leading me to the next screen, which is a confirmation screen, in which the app will be purchased if you hit buy again but you don't, and you hit back and go back to the app. At this point you exit the Play Store and then (without force stopping it) you clear its data. You open it again, accept the terms and voilá! At least in my case this solved it, for some reason...
I must add that I removed foreign credit cards from google wallet (which according to previous conversations with them should have been a non-issue unless it was selected as default, which it never was), that I had on file but haven't used lately, so maybe that was related and that + a wipe of play store data was needed, I guess I'll never know now...

[Q] wallet issue - not authorizing card at POS

alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.

thos25 said:
alright guys. Quick question. Has anyone had any of the "secure element" issues on the Nexus 4? I have been looking around and not found anything related to the N4 talking about the secure element. Lots of stuff on the old G-Nex and Nexus S forums though.
To be clear, I am NOT having the error message about secure element come up on the screen. However, after my most recent flash every time I try to use wallet, the paypass terminal says "unable to authorize payment, try another card". Again, there is no "secure element" message, just an error on the paypass terminal.
I tried it on the vending machines at my work and it erred. I then went to CVS just to try it there and it also said the card couldn't be authorized.
I called Google and they said that they see the transactions attempt to go through but show that the card is being declined at point of sale. So, it makes me think that it is not an outage on Google or even a secure element issue. After all, no secure element error code and if it at least attempts to go through, seems to not be secure element.
So, I figured it may be a google wallet outage. Nope. I then figured maybe paypass was down. Nope, it worked with other cards. But every time I try to use the phone it simply rejects the payment. And yes, I know the card my wallet account is linked to is still good...
I flashed a complete factory image back to stock unrooted and it still wont go through.
And I was also sure to always wipe the app before I flashed anything, so I don't think the secure element would have been damaged anyhow, but just seeing if perhaps anyone knows of a secure element issue or some other issue.
Thanks for your time and assistance.
Click to expand...
Click to collapse
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.

SpookyTunes said:
On your phone, go to Wallet > Settings > Reset Google Wallet app, then clear the app data in settings.
Next, on a PC, go to https://wallet.google.com/manage/ and remove all payment cards.
Back on your phone, setup wallet and add the credit cards there.
I had the issue once on my Nexus S and this fixed it for me.
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Click to collapse
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.

thos25 said:
thanks. I'll give it a shot. Hopefully this fixes it. Seemed strange since I wasn't getting an error message but the point of sale is rejecting it. Google said it is showing up on their end as declining for expired card, but I know the cards aren't expired.
We will see. My main concern was simply that this is a Secure Element issue and perhaps the newest version of wallet just doesn't indicate it.
Ill report back soon.
Click to expand...
Click to collapse
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.

SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?

thos25 said:
Unfortunately no dice.
I wiped the app. Diabled it. uninstalled all updates. I went all out just to make sure to clear everything. And of course wiped all data from within the app itself prior to clearing data and cache, etc.
Deleted all payment info off of the google account using the link you provided.
Then I enabled the app, reinstalled updates and entered all new payment information. No dice.
So then I added in a card which I have never even had linked to the google wallet account. I figured perhaps just the card itself is somehow jacked up within Google network (expiration date or something). I tried the brand new card which has never been used before and it failed to authorize as well.
Im a bit lost at this point with other things to try. I do have a couple of old nandroids which I can try, but I am not sure if it will resolve the issue as I had already tried another one without success.
Any other ideas guys?
Click to expand...
Click to collapse
Only flash back to stock 4.2.2 ROM and re-lock the bootloader. Also try skipping the update to Wallet.

I'm actually on stock 4.2.2 now. I tried to flash factory image after it wasn't working on a custom ROM.
Boot loader didn't get locked though. I won't be able to try anything else until Monday though since the only readily available pay pass is on the vending machines at work.
Sent from my Nexus 4 using xda app-developers app

SpookyTunes said:
I think the main issue with the secure element was related to the Google prepaid card. It stored the money in the SE, so the idea that you could put $20 on it, back it up, spend the money, restore, and spend it again would have become a cat and mouse security nightmare for Google.
Click to expand...
Click to collapse
Something like this did occur back when Google was providing Nexus 7 users with I think $10 wallet credit. People would restore their accounts (or maybe just sync a new account, not too sure), and get their credit again, essentially, infinite spending (within that limit)

Okay. So I am back at work with access to a vending machine with an NFC reader…
I have tried several things with no luck. First, I noticed there was a “verify your identity” section under wallet settings.
1) I verified my identity figuring perhaps it needed verification before it would allow any transactions. That didn’t work.
2) I have an NFC payment on 5/24 so I restored my 5/24 nand to try to see if that would restore functionality. It didn’t.
3) I then flashed the 5/25 update to the CM Nightly ROM I used on 5/24. I know I had done this so I figured I would try that. Plus, I have an NFC payment on 5/25 (last time NFC was used) so I figured I would try that. No luck.
I am really confused. I am not getting a secure element error, so I don’t think the chip is locked out. I called my CC company and they see the transaction come through and approve it, but never get a charge on it. Google also says they see the transaction request. This means the phone is sending the information as it should, which also makes me think the chip is NOT locked out. If flashing prior ROMS didn’t work, and flashing a complete factory image doesn’t work, it makes me think it has to be on Googles end somewhere.
I wonder if perhaps the virtual card I was assigned from Bancorp is somehow messed up.

another update. I added a new gmail account to the phone. Basically I created a new gmail just to try something.
I then reset the app, added the new gmail account info to the phone. I then set it up using all of my same payment information. Once the app was set up I tried it out at the vending machine and it worked.
So, since using an entirely new account works. This pretty much confirms that the app itself is not messed up and that there is no issue with the secure element either.
After I confirmed that the app works using a new account, I then reset the app, put in my actual gmail account again, and set up wallet again. This time it didn’t work. At this point I would say it is pretty safe to assume that it is definitely an issue with google wallet on googles end or perhaps on Bancorp Money Networks end.

I've been having this exact same issue with my Nexus 4. Still have not been able to fix it. I just tried setting it up with another account that I don't recall ever really having had Wallet with and that still didn't work. I have not tried to make a completely new gmail account yet. It's very weird, you'd think Google Wallet would just send the same info as my actual credit card does, the blink function in that one works fine.

I am having the same problem on my Gen Nex as well. Very annoying!

I've been able to use it in a few different places without problems now. I haven't gone back to these vending machines at work though so I don't know if Google ever did something after I contacted them. I was so upset when I contacted them because I explain my problem with as many details as possible, I am very clear about how I have a Nexus 4 and how this used to work fine. They reply back to me with some dumb generic message about how in order to use the NFC function in Wallet I have to have a NFC enabled device, which isn't even true because you can't use Google wallet on most phones NFC or not. Honestly it's like they just didn't read my email at all. I emailed them back asking if they even read the email but they never got back to me.

[Q] Help please, stolen N10

My parents, away on holiday, just had the holiday rental place turned over and their stuff stolen including the Nexus 10.
Is there Anything I should do? I don't think it had any bank details etc on it but does have parents email set up (so that needs a new password)
And has my gmail account linked to it, so that needs a new password.
Is there anything else?
If it matters, it's on stock ROM, I'd unlocked it to get stick mount working and titanium backup, think I left the bootloader unlocked.
Thanks

Neilroot said:
My parents, away on holiday, just had the holiday rental place turned over and their stuff stolen including the Nexus 10.
Is there Anything I should do? I don't think it had any bank details etc on it but does have parents email set up (so that needs a new password)
And has my gmail account linked to it, so that needs a new password.
Is there anything else?
If it matters, it's on stock ROM, I'd unlocked it to get stick mount working and titanium backup, think I left the bootloader unlocked.
Thanks
Click to expand...
Click to collapse
Change all relevant account details immediately. You'd be surprised what someone could get out of a login, especially if you were using a browser that caches/syncs password information (like Chrome). If you do use Chrome, you may want to clear all saved Chrome Sync data-- it's a pain, yes, but that's what you sign up for if you're going to use a syncing service.
In all likelyhood, your device is just going to get wiped and sold (sorry, but it's probably true unless they get confounded by a custom recovery [if you're using one]). Before you reset the password though, you may as well try to push one of the after-event anti-theft apps out on the market (like Android Lost or Plan B) to your tablet in case the thief is stupid enough to leave the tablet on or connect it to Wi-Fi. You never know!
You also may as well try to get your S/N and forward that to local authorities. You may get lucky.

Cheers.
I bought it for them as a present at Christmas so I guess my Google account may have the s/n. I also set it up for them so although mum created her own gmail account I think the tablet is still linked to mine. How do I push a theft app to it and NOT my nexus 4 or my old Desire (now my mum's mobile)?

Neilroot said:
Cheers.
I bought it for them as a present at Christmas so I guess my Google account may have the s/n. I also set it up for them so although mum created her own gmail account I think the tablet is still linked to mine. How do I push a theft app to it and NOT my nexus 4 or my old Desire (now my mum's mobile)?
Click to expand...
Click to collapse
Go to the Play Store online, search the names of the apps I mentioned, and hit the INSTALL button. It'll bring up a window showing compatible devices; choose the relevant one and away you go. Keep in mind that these are by far and away not bulletproof solutions, and it's more of a "why not" thing than something to rely on.

Rirere said:
Go to the Play Store online, search the names of the apps I mentioned, and hit the INSTALL button. It'll bring up a window showing compatible devices; choose the relevant one and away you go. Keep in mind that these are by far and away not bulletproof solutions, and it's more of a "why not" thing than something to rely on.
Click to expand...
Click to collapse
Thanks. From my phone I can install them on it (my phone), but can't seem to push the app to another device.
Oh well. This is what insurance is for.

Neilroot said:
Thanks. From my phone I can install them on it (my phone), but can't seem to push the app to another device.
Oh well. This is what insurance is for.
Click to expand...
Click to collapse
The insurance is going to be a lot more reliable than these apps. But yes, you can do it from your phone-- but you won't be able to do it in the Play Store app. You need to do it from the browser version (just navigate to play.google.com, and if it redirects you to the app, go to Settings > App > Play Store > Clear defaults and try again).

Excellent! Prey is now pushing....if it connects that is. So....do I wipe or do I go for location and a photo? Wipe I think!

Neilroot said:
Excellent! Prey is now pushing....if it connects that is. So....do I wipe or do I go for location and a photo? Wipe I think!
Click to expand...
Click to collapse
You may as well go for the location first and send the wipe immediately after. If the app is any good it should handle the requests sequentially.

Does the phone come preloaded with buyers Google info ?

Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk

It should not have a google account attached to it at arrival. You will go through the set up process as normal and add your Google account that way.

Awesome thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk

As long as the device hasn't been used with another google account and then sold you'll be fine if it's new in box. If it's been activated/used the original user will need to sign into the device and remove their account info.

mastaofdacat said:
I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either.
Click to expand...
Click to collapse
That is likely an instance where somebody bought a used phone from another person (not a new one from Google), and the seller didn't remove their account before performing a factory reset. So, that person ran into "factory reset protection" (aka FRP). That is by design, to prevent a thief from using your phone by just factory resetting it.
https://support.google.com/nexus/answer/6172890?hl=en
A new device should not have another user's account info in it, so FRP won't come into play.

I just got mine in today. I have mine as US carrier unlocked. So far it only came with Google apps only. Everything else is downloaded via Google Play. I don't know what differences there are to the Verizon version. I can tell you think, there are a ton of amazing features that I have seen so far. The camera is one. I wish I could test out the VR capabilites, but I will use the cardboard for now.

mastaofdacat said:
Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Click to expand...
Click to collapse
Are the last four digits of the IMEI 4642?