SM N910V Software Update Failed - Galaxy Note 4 Q&A, Help & Troubleshooting

A week ago i tried updating my verizon samsung galaxy note 4 via the Verizon Software Repair Assistant. First i upgraded it to the latest software available but as there were some problems during the instalation i decided to repair the phone(deleting everything) an made a backup in my computer. The thing is during this process it got stuck over and over again in 83%. So i took out the battery (even when its not recommended to do so), uninstalled the Verizon Software Repair Assistant (first i deleted the device from my computer), drivers and Kies. But when i tried to download everything again the USB didnt recognise my phone and didnt download the Software, tried looking for it online but no luck.
Now i am stuck with this message in Odin Mode:
Software Update Failed
Your device didnt update successfully. Use the Verizon Software Repair Assistant on a computer to repair your device and complete the update.
My phone details:
Model: SM-N910V
SKU: SMN910VZWE
Tried to solve this with Kies, Smart Switch, unroot it with Odin, etc and it didnt work. Can somebody help me?

ene_77 said:
A week ago i tried updating my verizon samsung galaxy note 4 via the Verizon Software Repair Assistant. First i upgraded it to the latest software available but as there were some problems during the instalation i decided to repair the phone(deleting everything) an made a backup in my computer. The thing is during this process it got stuck over and over again in 83%. So i took out the battery (even when its not recommended to do so), uninstalled the Verizon Software Repair Assistant (first i deleted the device from my computer), drivers and Kies. But when i tried to download everything again the USB didnt recognise my phone and didnt download the Software, tried looking for it online but no luck.
Now i am stuck with this message in Odin Mode:
Software Update Failed
Your device didnt update successfully. Use the Verizon Software Repair Assistant on a computer to repair your device and complete the update.
My phone details:
Model: SM-N910V
SKU: SMN910VZWE
Tried to solve this with Kies, Smart Switch, unroot it with Odin, etc and it didnt work. Can somebody help me?
Click to expand...
Click to collapse
You should download the latest stock tar file and flash it with Odin. That should resolve your issue.

ryanbg said:
You should download the latest stock tar file and flash it with Odin. That should resolve your issue.
Click to expand...
Click to collapse
the stocks i tried failed, could you provide a link?

Seeing the same after multiple attempts to ODIN: N910VVRU2BOF1_StockRestore.tar.md5

Same issue with same phone
ene_77 said:
the stocks i tried failed, could you provide a link?
Click to expand...
Click to collapse
Hi there..
Exactly same issue with my SM-N910V galaxy note4. I tried by ODIN to install 1- N910VVRU2BOF1_PartialFirmware.tar, 2- COMBINATION_VZW_FA44_N910VVRU2APB1_VZW2APB1_2932719_REV00_user_mid_noship_MULTI_CERT.tar, and 3- N910VVRU2BOF1_N910VVZW2BOF1_N910VVRU2BOF1_HOME.tar. All 3 failed to success and I'm stuck in "Software Update Failed" message, please, any solution?
Somebody? Please ene_77, could you say if finally got a solution for yours? If yes, how?
Thanks in advance

alca00 said:
Hi there..
Exactly same issue with my SM-N910V galaxy note4. I tried by ODIN to install 1- N910VVRU2BOF1_PartialFirmware.tar, 2- COMBINATION_VZW_FA44_N910VVRU2APB1_VZW2APB1_2932719_REV00_user_mid_noship_MULTI_CERT.tar, and 3- N910VVRU2BOF1_N910VVZW2BOF1_N910VVRU2BOF1_HOME.tar. All 3 failed to success and I'm stuck in "Software Update Failed" message, please, any solution?
Somebody? Please ene_77, could you say if finally got a solution for yours? If yes, how?
Thanks in advance
Click to expand...
Click to collapse
well it was a long time ago, i found a tar file and keep trying with odin but it failed a couple of times. If you tell me how i can pass you the Verizon Software Update Assistant. I was there so i will help you.

ene_77 said:
well it was a long time ago, i found a tar file and keep trying with odin but it failed a couple of times. If you tell me how i can pass you the Verizon Software Update Assistant. I was there so i will help you.
Click to expand...
Click to collapse
Thank you for response, help and effort, but I did by Odin few minutes ago, just using repair firmware file for my N910V Note4..!
If somebody has same issue or similar I think him/her could use it to resolve too. Thanks to xda user Trex888 who published the next link to download correct file for my phone: http://www.tsar3000.com/Joomla/inde...ader-csc-pit-files&catid=55:samsung&Itemid=82
Complete thread link is: https://forum.xda-developers.com/note-4/help/software-update-failed-sm910v-t3498246
Thanks again..!

I had same issue, fail on all firmware (Verizon Note 4), changed usb cord, flashed back to stock and was even able to downgrade (5.0.1).

Does anyone know the name of the file that worked? Link is dead.

Related

Need PIT partition file for at&t S4

Hi Guys,
I had rooted my phone using motochopper then yesterday I received OTA update. Everything seems to be fine then later I started getting Samsung Text-to-Speech engine has stopped working everytime I opened Gallery. It was very frustrating, so I did factory Reset. After Factory reset when I go to last screen to startup my phone(Learn about Key Features:Air view, Air gesture) and click Finish. I get "Unfortunately Settings has stopped" error. I found the stock firmware here hxxp://galaxys4root.com/galaxy-s4-stock-firmware/ But every time I use Odin I get PIT Partition not found.
Please help guys, I am stuck, don't know what to do now. :crying:
You can get the stock firmware from the "Development" section and also a step-by-step guide how to do it...search the development section for it. You can also find a lot of information about the issue you are having with the "stopped settings" error, again you can search for the info. I would also suggest you research ODIN to make sure you have the correct boxes checked so you don't hard brick your phone. Good luck.
i had the same exact issue and tried ODIN. didint work. i used to KIES to restore my firmware and it works again! try using KIES.
scott14719 said:
You can get the stock firmware from the "Development" section and also a step-by-step guide how to do it...search the development section for it. You can also find a lot of information about the issue you are having with the "stopped settings" error, again you can search for the info. I would also suggest you research ODIN to make sure you have the correct boxes checked so you don't hard brick your phone. Good luck.
Click to expand...
Click to collapse
I checked all appropriate settings for ODIN before upgrading the firmware. I got the same error all the time. I will research "Stopped Settings" error and let you know if I find anything. Thanks for the quick response.
kuraijay said:
i had the same exact issue and tried ODIN. didint work. i used to KIES to restore my firmware and it works again! try using KIES.
Click to expand...
Click to collapse
Hi I am choosing "Firmware upgrade and initialization" option to download the firmware. I put my phone into recovery mode as per steps mentioned and click "Start Upgrade" it takes around 40-50 minutes to download the firmware, then after sometime I get failed to connect to the phone. It's weird the "Start Upgrade" option is only enabled after I properly connect the cable and Kies have recognized the phone. Then why after some time it would say failed to recognized please try again?
zukaa12 said:
Hi I am choosing "Firmware upgrade and initialization" option to download the firmware. I put my phone into recovery mode as per steps mentioned and click "Start Upgrade" it takes around 40-50 minutes to download the firmware, then after sometime I get failed to connect to the phone. It's weird the "Start Upgrade" option is only enabled after I properly connect the cable and Kies have recognized the phone. Then why after some time it would say failed to recognized please try again?
Click to expand...
Click to collapse
weird mine never said enter recovery. what i did was plugged in my phone and i did the ""Firmware upgrade and initialization" then it gose through all the agreements and downloads the firmware. then it'll auto boot in to download mode for the install. are you using the stock usb? which port are you using on your computer? is KIES up to date? do you have the right drivers?( then again i think kies will install them but just in case) try already being in download mode.
also you can try this http://forum.xda-developers.com/showthread.php?t=2261232
I tried same at&t stock firmware but this time I used Odin 3.0.7 like Adam recommended in another post to upgrade and it worked like a charm. Before I was using Odin 1.8.5 and I was getting Missing PIT partition error all the time.
Thanks all for the quick response.
kuraijay said:
i had the same exact issue and tried ODIN. didint work. i used to KIES to restore my firmware and it works again! try using KIES.
Click to expand...
Click to collapse
I get different errors trying to flash stock ROM in Odin too. Missing PIT error mostly. Now phone is stuck at bad upgrade screen. Kies won't detect phone to use that method to restore either. Any other suggestions??
stumpmuncher said:
I get different errors trying to flash stock ROM in Odin too. Missing PIT error mostly. Now phone is stuck at bad upgrade screen. Kies won't detect phone to use that method to restore either. Any other suggestions??
Click to expand...
Click to collapse
Read the post above yours. Use the latest Odin 3.0.7.
-Sent from my Samsung Galaxy Note II using Tapatalk 2
What NOT to do with a new S4
RMXO said:
Read the post above yours. Use the latest Odin 3.0.7.
-Sent from my Samsung Galaxy Note II using Tapatalk 2
Click to expand...
Click to collapse
Did. Wouldn't have appealed for help without first making sure I followed the OP's instructions perfectly. I know the rules. I read the other posts before posting. I'm here for 2 things: To learn how to get the most potential out of my devices and to contribute from my experiences when I can. Thanks for your prompt reply though...
EDIT: solution to my stuck phone problem was solved by visit to ATT store for replacement. I can tell you what happened to my 7 day old device that brought it to the point where it would not load through Kies or Odin:
Eager to remove Samsung & ATT bloat stuff, I rooted using motochopper then used Titanium Backup to remove all ATT related apps & some of the Samsung apps. I got the unlock icon on lock screen as others have after root. I removed Superuser and replaced with SuperSU. Unlock icon went away and phone status went back to official. This is when I started noticing the Samsung text-to-speech program would frequently FC during the launch of few apps. Internet would also FC during certain operations. I read of others having success installing the stock ROM with ODIN and decided to give it a try. At first I got the no PIT error then finally after a few repeated attempts it moved past that point but then failed for some other reason during installation. I did notice a little activity on the progress bar on my device during Odin flash, but when the flash failed, that was it. My device was locked up. My PC & Kies would detect the device but could never connect or mount the device. My guess is that some of the Samsung apps I deleted were tied to the Samsung engines and the lack of their presence somehow caused FCs. Comments and questions appreciated.
Got the same Odin Mode Recovery Kies problem, No Pit fixed with ODIN 3.07 used PDA and loaded normal firmware.

[Q] S4 not starting,please help me out!

Hey guys,please help me out.Today while Rooting International Galaxy S4 with CF-Auto-Root via odin,the odin encountered a problem and ended eventually interrupting the Root process.when I turn on the phone it says ''Firmware Upgrade encountered a problem.Use Kies to recover it.''
So i downloaded the official Jellybean 4.2.2.When I started installing this firmware via odin,its always getting stuck at Setup connection and eventually says Failed.This is happening again and again.I tried using different USB ports and using different PC,but still no success.
Please help me out guys,please.
nsnarayan10 said:
Hey guys,please help me out.Today while Rooting International Galaxy S4 with CF-Auto-Root via odin,the odin encountered a problem and ended eventually interrupting the Root process.when I turn on the phone it says ''Firmware Upgrade encountered a problem.Use Kies to recover it.''
So i downloaded the official Jellybean 4.2.2.When I started installing this firmware via odin,its always getting stuck at Setup connection and eventually says Failed.This is happening again and again.I tried using different USB ports and using different PC,but still no success.
Please help me out guys,please.
Click to expand...
Click to collapse
Option 1, Make sure no Kies is running in the background and try flashing using odin 3.07/04
Option 2, uninstall kies restart the system and re do the process of updating the firmware / try diffrnt ports and cable if possible
Option 3, If this does not work try latest firmware that should work
123hiten said:
Option 1, Make sure no Kies is running in the background and try flashing using odin 3.07/04
Option 2, uninstall kies restart the system and re do the process of updating the firmware / try diffrnt ports and cable if possible
Option 3, If this does not work try latest firmware that should work
Click to expand...
Click to collapse
Thanks for the reply bro,but some people say this can be solved with Pit file,but how do i download the pit?My friend is saying download it from My signature.
Now where is signature and how do I do it?
http://forum.xda-developers.com/showthread.php?t=2318447
In that link,the person said see my signature to download it,where is his signature and how do I do it?
nsnarayan10 said:
http://forum.xda-developers.com/showthread.php?t=2318447
In that link,the person said see my signature to download it,where is his signature and how do I do it?
Click to expand...
Click to collapse
I did it guys,I only flashed my phone with Pit file and nothing else.My phone is now booted!

SW REV CHECK FAIL : [aboot]Fused 2 > Binary 1

I'm simply trying to return to stock. I bootloop if I let it boot normally. I'm not sure what to do! I've tried following these steps http://forum.xda-developers.com/showthread.php?t=2483380 to no avail.
EDIT: Now, when I try to boot normally I get "Firmware upgrade encountered an issue. Please use Software Repair Assistant & try again."
Could someone help me out?
lespaul0143 said:
I'm simply trying to return to stock. I bootloop if I let it boot normally. I'm not sure what to do! I've tried following these steps http://forum.xda-developers.com/showthread.php?t=2483380 to no avail.
EDIT: Now, when I try to boot normally I get "Firmware upgrade encountered an issue. Please use Software Repair Assistant & try again."
Could someone help me out?
Click to expand...
Click to collapse
i got this last night also, I used samsung kies 3 to restore back to stock.
Will that work? I can't boot at all...
lespaul0143 said:
Will that work? I can't boot at all...
Click to expand...
Click to collapse
if you can get into Odin it should work, try it
try the pit file?
having the exact same issue.. any progress on your end?
oneandroidnut said:
try the pit file?
Click to expand...
Click to collapse
I hear that works to get it booted.
almost a noob question
I'm having the same problem but nothing is fixing it. i tried rooting my phone last night but forgot i took the update verizon pushed out a couple weeks ago. I was attempting the de la vega method with odin 3 v3.09. it failed and my phone has "sw rec check fail: the fused 2 > binary 1" error message followed by "firmware upgrade encountered an issue. please use software repair assistant & try again". I have tried kies 3 to do emergency firmware recovery, but when it opens, error message says connected device not supported. i've also downloaded stock image and tried flashing it from odin. I found unbrick directions that said to use odin 3 v1.85, but that didn't work either. what can i do to unbrick my phone????
this is the first time i've (attempted to) root a samsung phone. i've rooted my dinc, dinc2, razr, nexus 7 and nexus 10. but i feel like a total noob with this phone
??
jjwhite1420 said:
I'm having the same problem but nothing is fixing it. i tried rooting my phone last night but forgot i took the update verizon pushed out a couple weeks ago. I was attempting the de la vega method with odin 3 v3.09. it failed and my phone has "sw rec check fail: the fused 2 > binary 1" error message followed by "firmware upgrade encountered an issue. please use software repair assistant & try again". I have tried kies 3 to do emergency firmware recovery, but when it opens, error message says connected device not supported. i've also downloaded stock image and tried flashing it from odin. I found unbrick directions that said to use odin 3 v1.85, but that didn't work either. what can i do to unbrick my phone????
this is the first time i've (attempted to) root a samsung phone. i've rooted my dinc, dinc2, razr, nexus 7 and nexus 10. but i feel like a total noob with this phone
Click to expand...
Click to collapse
I'm having the EXACT same issue. Did anyone find out a fix for this?
Galaxy Note 4 SW REV CHECK FAIL : [aboot]Fused 2 > Binary 1
lespaul0143 said:
I'm simply trying to return to stock. I bootloop if I let it boot normally. I'm not sure what to do! I've tried following these steps http://forum.xda-developers.com/showthread.php?t=2483380 to no avail.
EDIT: Now, when I try to boot normally I get "Firmware upgrade encountered an issue. Please use Software Repair Assistant & try again."
Could someone help me out?
Click to expand...
Click to collapse
I am getting the same error on 2 of my galaxy note 4's Please help
You are trying to load old firmware on a phone that has already been updated at some point in its life. You can not go backwards in firmware except 5.0 can be back reved to 4.4.4
Sent from my Note 3 via Tapatalk

[Q] problem with device

I know this isnt the right place for this thread, but i lost my other login credentials and had to start fresh, so Im posting here....
Device: SM-T230NU
Problem: I used a website outside of XDA to root my device. I followed the instructions precisely too, I than unplugged the device hoping that replugging and restarting odin would fix the problem i have/had as displayed by the picture. I than tried rebooting the device, and got this error message: Firmware upgrade encountered an issue. Please select recovery mode in Kies and try again. Well I downloaded Kies 3, and much to my surpise I got an error message about the samsung galaxy tab 4 7.0 not being supported by Kies 3. I am now downloading Kies 2.6, so I can atleast get this device booting normally.
If you knew this was not the place to post, why did you post a question here? A play by play of your device root is not of much interest to anyone! I hope you got it fixed up anyway!
It's been fixed. I found an alternate DL site that had Odin in the package..I used ODIN to run cf_auto_root which created that firmware upgrade issue...I had to Odin firmware from the links I found on these forums...it's rooted now though

SM-N910F stuck in Firmware Encountered an Issue (ODIN Mode)

I have a Note4 that had Android version 4.4.4. I wanted to upgrade to 6.0.1 but the Odin failed at the last step (hidden.img I believe). Now, on reboot it goes to Firmware has encountered an error. Use Kies. I tried Kies but it says that SM-N910F is not supported for initialising.
Next, searching online, I found a PIT file and used that. No luck. Same issue. I guess, I screwed up now since original partition is probably lost. Question however is - can I recover in any way? Kies and Smart Switch both fail to recognize device.
Ths SSN is N910FGSMH. It is UK model I believe but I don't know which operator. What are my options at experimenting and recovering? I had tried N910FXXU1DQHC_N910FEVR1DQH1_EVR and then EVR-N910FXXS1DQG5-20170731165019 ODIN files.
Hi, agaurav
Did you get to a solution?
Thanks
I did but I don't remember the solution at all. I am not good at these things so don't know which website and what instructions helped me get this working more than a year back.
Sorry, can't help now.
vomae said:
Hi, agaurav
Did you get to a solution?
Thanks
Click to expand...
Click to collapse
i had the same error, i found i was flashing the wrong firmware plus i used a different usb port, my phone was network unlocked so i used uk btu version https://samfrew.com/download/Galaxy__Note__4__-Snapdragon-__/fn5k/BTU/N910FXXU1DRI2/N910FBTU1DRJ1/

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