Unrecognized by W10 laptop - Samsung Galaxy S7 Edge Questions and Answers

Hi,
My problem is that my laptop won't recognize my phone. I installed several times the Samsung usb drivers with no succes.
I tried it with a different cable, installed Smart Switch, reset my phone to factory settings and it's still not working. Changing the modes on the phone doesn't work also.
Search the internet for a solution but couldn't find a working one.
I hope that I can find a solution here.

Have you tried a different computer?
Sent from my SM-G935F using Tapatalk

Hmm have you tried opening device manager and then finding the unknown device and then a assigning the mtp driver to it?
Sent from my SM-G935F using Tapatalk

you also may have to try switching from MTP to the other options on the notification pull down on your phone to get the computer to recognize it. I know sometimes I have to switch the connection type on my phone once or twice to get the connection to happebn

ydenyse said:
Have you tried a different computer?
Click to expand...
Click to collapse
Yes I tried that and it gave the same problem.
osmosizzz said:
Hmm have you tried opening device manager and then finding the unknown device and then a assigning the mtp driver to it?
Click to expand...
Click to collapse
How do I assign the MTP driver to it?
mocsab said:
you also may have to try switching from MTP to the other options on the notification pull down on your phone to get the computer to recognize it. I know sometimes I have to switch the connection type on my phone once or twice to get the connection to happebn
Click to expand...
Click to collapse
Tried that already and didn't work. All of the options give the same message that he doesn't recognize the device.

You shoudln't have had to install any Samsung driver. Windows 10 will install it's own. All my W10 machines see it no problem and installed drivers automatically.
I suggest you uninstall the Samsung drivers, reboot, then try connecting it again.

the_scotsman said:
You shoudln't have had to install any Samsung driver. Windows 10 will install it's own. All my W10 machines see it no problem and installed drivers automatically.
I suggest you uninstall the Samsung drivers, reboot, then try connecting it again.
Click to expand...
Click to collapse
Did that and didn't solve it..

Related

[Drivers] MS Windows x86 and x64 USB Drivers for Samsung Galaxy S

Team,
For those of you having trouble finding drivers here are some links.
64bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
32bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
For Linux and Mac the Android SDK drivers should work fine.
I don't know if it is a conflict with my AV or something else, but when I use the x86 drivers linked, my phone will shut off completely when attaching with "PC Internet" option in the USB settings.
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
designgears said:
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
Click to expand...
Click to collapse
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
systoxity said:
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
Click to expand...
Click to collapse
Also on a mac you do not need the sdk. You do need to be in debugging mode though.
Also, you could just go to the Captivate webpage on Samsung's site and get the Captivate drivers, not the generic Galaxy S drivers linked in the OP.
thanks was looking for these!
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
iamcombat said:
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
Click to expand...
Click to collapse
I had this problem on my desktop as well. I was using a front USB port on my computer and when I plugged it into one of the back ports, it worked. I also found the USB cable that came with the phone to work better than a cable I had lying around. Try different ports and if all else fails, try a different cable.
So here's something bizarre. I've been using my PC (Win 7 64bit) for weeks now with my Captivate and no issues. Had originally had woes when I got it, but it started working. Anyway, today I plug it in and ... it doesn't recognize it. Have installed / changed NOTHING -- only M$ patches have been applied. Tried to roll back prior and get the lovely BSOD probably because I have 4 SATA Raptors RAID-0'd and M$ doesn't know how to use that, but has anyone else seen this behavior before?
And to add to this. I rebooted my phone and now it works again. Very odd but problem solved.
Sent from my SAMSUNG-SGH-I897 using XDA App
ive been trying for weeks and trying all three, generic Galaxy S, AT&T captivate drivers and Kies and can't get anything working in USB Mass storage mode or Kies mode...
This is on Windows 7 64bit. Driving me crazy. USB mode wont install the Mass storage drivers and Kies wont recognize
My issue is that when I connect the phone on Windows 7 32bit the phone and the internal SD card will connect but one I try to click on anything inside the phone or card the phone will immediately disconnect and then reconnect. When I try to click again it will repeat the disconnection. After that, I don't even have to click on the phone or card directories, it will disconnect then reconnect about 6 more times. Eventually it will be stable and not disconnect. This is extremely annoying. Anyone else with this issue.
. .
drivers from softpedia are OLD
drivers are updated!
v1.3.2250.0 (dated 8 march 2011)
download here

Anyone have a link to the Win7 64-bit USB drivers?

I can't get my Win 7 64-bit pc to connect to my phone. It's starts to install drivers then it says unable to install drivers. I already tried the USB degger on and off no luck. Thanks
Search is your friend
itsmebryan said:
I can't get my Win 7 64-bit pc to connect to my phone. It's starts to install drivers then it says unable to install drivers. I already tried the USB degger on and off no luck. Thanks
Click to expand...
Click to collapse
I found this with a quick search:
http://forum.xda-developers.com/showthread.php?t=770388
Good luck.
Xerloq said:
I found this with a quick search:
http://forum.xda-developers.com/showthread.php?t=770388
Good luck.
Click to expand...
Click to collapse
I did a search none of the links are good. The link in the one you posted doesn't work.
+1 for working link to drivers. All the threads i've seen have bunk links to drivers. I'm using drivers installed by a samsung.exe and having 0 luck getting my pc/adb to see the phone.
I just figured out that my PC is not detecting any new USB device. I get the sound but, nothing shows up on the control panel. My ext. HHD , USB hub, and USB printer is working. but now my jumpdrive and card reader don't work. Win 7 has been flaky ever since I got this SS HD. I was a win7 beta tester and never had problem with the beta and RC1. I'm going to reinstall win7 and see if that fixes it.
Try this one: www dot megaupload.com/?d=GVJ6XYLF (sorry, still not allowed to post links yet)
Strange, it worked for me. I also found working ones by googling "Samsung Epic Win64 drivers"
Sent from my SPH-D700 using XDA App
I'm also finding it impossible to get my epic recognized by my PC. Even if I download and "successfully" install the drivers I still get the "usb device not recognized" message when I plug in my phone.
Have you all tried installing the new pdanet and select samsung drivers. Worked perfectly for me and my new dekstop win 7 x64
Sent from my SPH-D700 using XDA App
I had to manually install the drivers with device manager to get then to work. Click on the yellow exclamation points, select install driver though the properties and point out to your x64 drivers folder.
Sent from my SPH-D700 using XDA App
I am still having trouble getting the drivers installed correctly. No matter what I do I always get the "USB device not recognized" error when plugging in my phone. I've tried manually installing them by pointing directly to the drivers, I've tried running the setup, and I tried the PdaNet program too. None worked. No matter if I have my phone in USB debugging mode or not nothing works and I always get the same error message. I completely remove all drivers before trying another method yet I always get the same error.
Lonewuhf said:
I am still having trouble getting the drivers installed correctly. No matter what I do I always get the "USB device not recognized" error when plugging in my phone. I've tried manually installing them by pointing directly to the drivers, I've tried running the setup, and I tried the PdaNet program too. None worked. No matter if I have my phone in USB debugging mode or not nothing works and I always get the same error message. I completely remove all drivers before trying another method yet I always get the same error.
Click to expand...
Click to collapse
Have you tried different ports? I couldn't use the ones on the front of my PC but 1 worked on the back. Seriously a pain in the ass though, sammy should fix it.

[Q] Windows messing around with USB connection

Ran into a rather bad problem today after flashing to Kyrillos 3.0 Final and trying to root my phone.
Windows just won't connect my phone. If I uninstall the drivers, it works for the first time after I restart the computer and Windows installs them, but after that they just stop working.
There's also an "unknown device" in the device manager list, below the "Android USB composite device" that fails to install its drivers.
I've tried everything Google threw at me, but I can't find a fix for this.
Edit:
It appears I have a found a fix:
I reinstalled all of the phone drivers and now I can connect my phone if I switch USB ports every time I connect it. Luckily, I have two ports in front so I can easily switch between them.
Have you already tried *#7284* in dial?
(both pda)
Humpie said:
Have you already tried *#7284* in dial?
(both pda)
Click to expand...
Click to collapse
No I have not, I'm not gonna do it before I know what it does.
Edit:
Searched for it and found it. The last * is actually a #.
Thank you so much! It fixed everything, I couldn't get my phone to connect at all after rooting and partitioning!

Hello,im having updating problems..!

<PLEASE READ WELL>
So,i have a galaxy s GT-i9000T and it seems there is no way of updating it! i can only put it on download mode trough ADB(dont know if that has to do with anything,just pointing it out since a lot of people cant use 3 button combo) and ive installed samsung drivers,kies,android sdk,java sdk and when i connect the phone to my pc in download mode it displays ''unrecognized device'' odin doesnt detect it and kies gets stuck at 0% while in download mode im supposing neither of my <<two different computers with 3 usb ports each>> seem to recognize it im on echlair 2.1 update 1 and i am very frustrated.
any help is apreciated!
PS:sorry for long post!1!!!
Check your drivers mate.
Sounds like a driver issue. Unless your phone's USB port or something is broken.
uninstalled kies and installed HTC and samsung driver for mobile phones and still no luck,i can transfer data/files from my phone to my computer so i dont think the usb is the problem :/
redXIII009 said:
uninstalled kies and installed HTC and samsung driver for mobile phones and still no luck,i can transfer data/files from my phone to my computer so i dont think the usb is the problem :/
Click to expand...
Click to collapse
So when you go to windows' device manager everything looks good?
No devices with question marks?
when i plug it it says ''unrecognized usb device''
redXIII009 said:
when i plug it it says ''unrecognized usb device''
Click to expand...
Click to collapse
Have you tried manually installing drivers in device manager?
How do i do that? im on windows xp sp2
redXIII009 said:
How do i do that? im on windows xp sp2
Click to expand...
Click to collapse
First try a normal installation of this package:
http://forum.xda-developers.com/showthread.php?t=728929
(pick the one for your OS, 32bit or 64bit - I don't know which one you got )
If that fails too, go into device manager, find the "unrecognized device", right click on it and click "Update driver software.." or something like that.
Then choose that you have driver files for this device and point to the folder where you extracted the package and let it search for the proper file.
i already had it installed...no luck! FML ):
redXIII009 said:
i already had it installed...no luck! FML ):
Click to expand...
Click to collapse
did u try the manual way?
yes,it said:no drivers found or something :/
but yeah,,thanks for taking a bit of your time to help me ill just take it to my carrier and see what they can do..
redXIII009 said:
yes,it said:no drivers found or something :/
Click to expand...
Click to collapse
Well, I don't know..
Can't think of anything else without actually seeing what's going on..
Maybe I could try helping you using some remote administration software, like teamviewer, but that requires that you trust me so.. ehh.
I also read on another topic that this could also be some usb malfunction (hardware issue).
Plus you said you used 2 PC's and many USB ports so.. don't know.
odin recognizes my phone while on with usb debugging on...
so it has to be drivers issue.
but I can't really help without seeing.
try playing around with the manual way again, pick some other options etc.
i'm off to bed. good luck
Sent from my GT-I9000 using Tapatalk

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

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