SM-9005(Signal loss) - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi,
I currently bought a note 3, its all good running cm12 by temasek, but there is just one issue i cant seem to fix myself. I often encounter signal loss a lot specially if I am entering an enclosed area. so everytime that im at home or office it does not have any signal at all..

Probably hardware but make sure you have the correct modem for your network and correct settings .

JJEgan said:
Probably hardware but make sure you have the correct modem for your network and correct settings .
Click to expand...
Click to collapse
Thx bro, i have updated my modem version to the latest i can find here in xda note 3 thread and worked like a charm. im just a bit scared touching/flashing the modem since its crucial to the phone and i dont want to mess with it.

Related

Data network not available. (tested several roms and modems)

Hi,
I'm currently doing my community service at a place where the network coverage is very bad and I often get the failure message "Data network not available." if I want to call someone. Sending messages does also not work and other people also can't call me.
To solve this I always have to disable the data connection and restart the phone once or twice.
The failiure message doesn't occure if I disable data connection and set the mobile network to GPRS-only.
I had the same issue with different modems and roms, these are:
JPY, JS5 and JS7 testet with the JPY AND JVE modem.
I can't tell you if this also happens with CM7 or JV1 because I haven't used them at work long enough.
I know that there have been a few threads about this, but there aren't any solutions for this problem, so maybe you have I magic trick for me or we can solve this together?
Btw: I have the international SGS (GT-i9000) and I'm currently running JS7-Rom with JVE-Modem and supercurio-kernel for ext4-filesystem and root access.
nice regards
mike
Ps.: Except for this issue, the phone is really great. I have it for two weeks and I like especially the samoled display .
Looks like your area doesn't have proper 3G Network.
I think we all get this, I know i do. What it really seems to mean is, you have no network coverage from your main provider (calls/text and data), but if you need to make an emergency call I have found another network I can use.
But i have a working normal GSM connection, only 3G/HSDPA is not available everywhere. And I should at least be able to make phone calls if I have GSM connection. (Sendig SMS should be available too of course.)
My old Nokia 5800 with Symbian worked everywhere without any problems.
thank you
nice regards
mike
Does the phone work correctly well away from that location .
jje
check your APN entries make sure they are correct
Hi,
yes it works when I have a better network coverage without any issues .
APN-Entries are the right ones.
What I should tell you is that the 3G network coverage at the place where I work is really extremly bad. Sometimes when you walk a few meters you have a working 3G connection and sometimes not and because I only have to work there until the end of June it's not a big deal but I thought I post it here because it might be a bug in the modem.
nice regards
mike
_-mike-_ said:
Hi,
yes it does work when I have a better network coverage without any issues .
APN-Entries are the right ones.
What I should tell you is that the 3G network coverage at the place where I work is really extremly bad. Sometimes when you walk a few meters you have a working 3G connection and sometimes not and because I only have to work there until the end of June it's not a big deal but I thought I post it here because it might be a bug in the modem.
nice regards
mike
Click to expand...
Click to collapse
....you just answered your own question. Just use gsm/edge/2g.
Sent from my GT-I9000 using XDA Premium App
But why does the calling app use the 3G-Connection if GSM is enough?
Better quality?
thanks

Terrible data reception.

I used to use a Galaxy S3 and at home I always got a data signal showing H+
I recently switched to a Note 3 and now at home my data signal never goes above E and it stupidly slow.
Voice signal strength on the other hand is always full.
Is anyone else experiencing a low data signal like this?
Tried a different SIMcard? These problems usually result from an old SIM in a new phone. Those two don't mix very well.
ShadowLea said:
Tried a different SIMcard? These problems usually result from an old SIM in a new phone. Those two don't mix very well.
Click to expand...
Click to collapse
I don't have another sim to try, and everyone i know is on a different supplier so using one of theirs would be pointless, and my supplier charges for a sim change so really a no go unless i know for a fact that's the problem.
Really? Even with problems? Oh, right, HI is KPN... Of course they do.
Different providers shouldn't be an issue, there's no SIMlock in the EU. (thank you Kroes.). Any provider from the EU should work without issue. If one of theirs works, it's not the phone.
Alternatively, you could go to a shop and use one of their test SIMs.
Also, does the connection go above EDGE when you're somewhere else? Or does it stay slow everywhere?
Yea I also noticed this on my device.
Im on stock deodexed rom ( NC2 by @_alexndr ) and my reception also is worse than on my previous S3.
Im constantly playing with the idea to flash another KitKat modem.
Tbh I tried once via odin but after restart nothing has changed in my about phone while odin said success?!
sent from SM-N9005
Sheeezy said:
Yea I also noticed this on my device.
Im on stock deodexed rom ( NC2 by @_alexndr ) and my reception also is worse than on my previous S3.
Im constantly playing with the idea to flash another KitKat modem.
Tbh I tried once via odin but after restart nothing has changed in my about phone while odin said success?!
sent from SM-N9005
Click to expand...
Click to collapse
I tried a different stock rom and it made no difference at all.
I also remembered that my netbook has it's own sim card on a different provider so I put that in and got the exact same result so it's definitely the phone and not the network
I did this to my note 3. Dial *#2263# then select lte/wcdma only. Then menu > end.
loupams said:
I did this to my note 3. Dial *#2263# then select lte/wcdma only. Then menu > end.
Click to expand...
Click to collapse
that code does not work for me
@Larkspeed
maybe I should mention that I use the Spigen Neo Hybrid case on my Note 3 whereas the S3 was "naked".
This could make a difference but apart from that I dont get why the reception is so bad in comparisson to my S3.

GT i9505 weird service problem

Ever since I got this phone i never once get any service i thought maybe the bored was done for but today I went into the town area and was surprised to see 3 to 4 signal bars on it i tried making a call and it worked, even sent an text message and it worked, funny thing now when I came back home I then again have no service bars whatsoever so I went back into town to see if I would get back signal again and i did..... Went back home for the second time and now no signal again, anyone know what might be the problem, I'm on slim rom 4.4.2 baseband XXUFNA5
dorian2kx said:
Ever since I got this phone i never once get any service i thought maybe the bored was done for but today I went into the town area and was surprised to see 3 to 4 signal bars on it i tried making a call and it worked, even sent an text message and it worked, funny thing now when I came back home I then again have no service bars whatsoever so I went back into town to see if I would get back signal again and i did..... Went back home for the second time and now no signal again, anyone know what might be the problem, I'm on slim rom 4.4.2 baseband XXUFNA5
Click to expand...
Click to collapse
Do you have a bad signal inside your home? Signal inside a house can never be guaranteed as there are many factors that affect signal strength - especially indoors.
I have an S3 and I get very good signal on that at home it's just something wrong with the S4 but i just don't know what... I get not one bar on it any else where, only when I go into town area
dorian2kx said:
I have an S3 and I get very good signal on that at home it's just something wrong with the S4 but i just don't know what... I get not one bar on it any else where, only when I go into town area
Click to expand...
Click to collapse
Are they both on the same provider and network? Ie 3g/LTE/Edge?
Yes their both on the same provider and network, my imei is fine also... Wifi works fine also
dorian2kx said:
Yes their both on the same provider and network, my imei is fine also... Wifi works fine also
Click to expand...
Click to collapse
Flash Stock ROM or change modem/baseband :highfive:
I tried all that and no improvements
dorian2kx said:
I tried all that and no improvements
Click to expand...
Click to collapse
when you connect downtown, do you know what network you are (2G, 3G, LTE)?
It might be that near your home you only have (for example) 2G, but your phone is set to search for 3G only.
So I tried different modems and I flashed stock rom twice and still no luck, any other suggestions please
dorian2kx said:
So I tried different modems and I flashed stock rom twice and still no luck, any other suggestions please
Click to expand...
Click to collapse
Go to Settings and set your Network mode to auto connect, for Goddess' sake..
.
spamtrash said:
Go to Settings and set your Network mode to auto connect, for Goddess' sake..
Click to expand...
Click to collapse
I take it u can't read or u don't have a very good sense of humor eh?
We might have a very similar issue, I also don't have a solution (yet).
My phone does not connect to 3G, only 2G and LTE.
To check if you are in the same situation:
*#2263#
then play a little with the settings there... (for example try 3G only).
see if you get any positive things out of this.
(as a note: in some of the options I can connect to 3G, BUT I cannot make or receive any calls - internet is working though). You can choose a single option only (try each 2G, 3G, LTE and see what happens). However, I strongly suggest to keep a combination of 2, see the note above).
dorian2kx said:
I take it u can't read or u don't have a very good sense of humor eh?
Click to expand...
Click to collapse
Could you please point me to place, where you have wrote that you tried to do something in settings???
Is it possible to download and flash a different stock rom, different regions or will it brick my phone?
dorian2kx said:
Is it possible to download and flash a different stock rom, different regions or will it brick my phone?
Click to expand...
Click to collapse
Yes, its possible. Use Odin 3.0.7 or 3.0.9 and flash DBT (German) or BTU (UK) ROM. After flashing boot it up (but don't set up) and do hard reset either from Menu or use key combos.
.
This is when I'm in town today, full signal
,
And now I'm out of town, what could possibly be the problem, gosh this one is hard to figure, I don't think anything is wrong with the main board
Guess I'm gonna have to change the board since no one has any ideas of my problem
dorian2kx said:
Guess I'm gonna have to change the board since no one has any ideas of my problem
Click to expand...
Click to collapse
The answer is in your picture of being in town. You are only connecting on EDGE. So my guess would be that you have bad coverage in that area, ie weak signal and no LTE.
Check your providers coverage map.

[Q] Is there a way to change modem other that recovery backup?

Im having an issue with xenon hd since im using it for about a month. At first i thought it was my coverage fault. Then today i confirm it is the rom/modem fault as I've tested this from other area and different sim. The issue im having is data 4g/3g freeze. Well this issue does not happen everyday but when it happened its really annoying. Here are the problem, when im playing online games(vainglory/clash royale) sometimes network lag happen. My 4g/3g is there but no traffic, and after a few minutes its working again. So im gonna try to change my modem with any lollipop based rom's modem. I know i can restore modem from recovery backup. Im just asking if there is an easy way to do this. Thanks.
Irwan Fauzi said:
Im having an issue with xenon hd since im using it for about a month. At first i thought it was my coverage fault. Then today i confirm it is the rom/modem fault as I've tested this from other area and different sim. The issue im having is data 4g/3g freeze. Well this issue does not happen everyday but when it happened its really annoying. Here are the problem, when im playing online games(vainglory/clash royale) sometimes network lag happen. My 4g/3g is there but no traffic, and after a few minutes its working again. So im gonna try to change my modem with any lollipop based rom's modem. I know i can restore modem from recovery backup. Im just asking if there is an easy way to do this. Thanks.
Click to expand...
Click to collapse
Try this. Worked for me on MIUI 7

Signal issues with H990DS in Australia? (or in general)

Has anyone else noticed issues with reception with the H990DS specificically in Australia or where ever else? I bought mine from an online site called BecexTech because it was a lot freaking cheaper than JBHIFI but ever since getting it I've noticed varied problems with signal. It seems I get better signal indoors but when ever I'm moving such as driving or in common places I visit I am noticing the signal cuts out a lot or just doesn't connect at all. I never had these issues on my old Note 3. I stream the radio while I'm driving (because it sounds 100x better than FM) but am noticing the signal cuts out at least 10 times a trip. That never happened on my note 3 or only happened once or twice a trip. Has anyone else noticed poorer reception? My guess is either my antennas are bit faulty or its "tuned" for Taiwan or something. (I'm not sure how telco and phones work, I've just heard that some models of phones are made for certain countries.)
Also note the phone was in Chinese (?) when I first got it Check the PIC below
My telco is OPTUS.
Any thoughts.? I don't wanna RMA the phone after only a week and a bit
Oh and I'll also mention Gps accuracy is a lot worse too. Disconnects and in accurate speed and location have been a problem compared to my note 3. I might give the local LG repair centre a call and see what they say.
I purchased the H990ds from a Taiwan reseller. I've had no problems with reception so far (I've had the phone about a month). I'm using my phone on the Optus network.
My phone shows:
Build No: NRD90M
Software Version: V10b-TWN-XX
There is a similar post to yours on Whirlpool, however. I must say that my phone didn't come in Chinese. When I first turned it on it asked me to select a language.
reaktor TuT said:
I purchased the H990ds from a Taiwan reseller. I've had no problems with reception so far (I've had the phone about a month). I'm using my phone on the Optus network.
My phone shows:
Build No: NRD90M
Software Version: V10b-TWN-XX
There is a similar post to yours on Whirlpool, however. I must say that my phone didn't come in Chinese. When I first turned it on it asked me to select a language.
Click to expand...
Click to collapse
Yeah I'm not sure. The phone came pre setup. But I just changed the language and reset it so I could set it up myself. Could you link me to that thread?
I also have that identical Build No. And SW version
I bought mine locally...yes. reception issues outside of city CBD and its closest surrounding suburbs is absolutely horrible. i barely get 1 bar reception on Telstra!
Yeah it's odd your phone was setup already even from a grey importer, but cell and GPS reception can be changed and tweaked in the system files on the phone.
Your firmware will be setup for tw, if we had root you could change the build.prop system device type and GPS.conf settings to match the Aus firmware and probably get better reception. Checking these files even the Aus version isn't using the exact GPS NTP server so...
Ive had no issues with my jbhifi model so far regarding reception or gps, Optus network.
somemadcaaant said:
Yeah it's odd your phone was setup already even from a grey importer, but cell and GPS reception can be changed and tweaked in the system files on the phone.
Your firmware will be setup for tw, if we had root you could change the build.prop system device type and GPS.conf settings to match the Aus firmware and probably get better reception. Checking these files even the Aus version isn't using the exact GPS NTP server so...
Ive had no issues with my jbhifi model so far regarding reception or gps, Optus network.
Click to expand...
Click to collapse
Is there any app that could just view the build.prop? That way I could compare mine to yours? Even after root comes out how do I even know what to do to fix it? Thanks for the insights.
EDIT: Went and copied build.prop from ES File manager. Here it is: http://pastebin.com/QvTvHBvi Maybe you can see whats different? Because I have no idea what im doing in the build prop, so I dont know what to look for.
I have been using the H99ds and yes, the cell signal is problematic, especially when using in Indonesia. I constantly have to turn on airplane mode then off again to try to get a signal. When signal is good the "arrow icon" would appear but always drop off suddenly. Sometimes I can still access Whatsapp chat without the arrow icons when only the 4G logo is displayed, but I cannot surf. Very frustrating.
Compared to my V10, G4, S7E the cell reception is definitely a notch down. Just got an Windows 10 phone HP Elite x3 and it performed so much better than the V20. A big disappointment.
Riona69 said:
I have been using the H99ds and yes, the cell signal is problematic, especially when using in Indonesia. I constantly have to turn on airplane mode then off again to try to get a signal. When signal is good the "arrow icon" would appear but always drop off suddenly. Sometimes I can still access Whatsapp chat without the arrow icons when only the 4G logo is displayed, but I cannot surf. Very frustrating.
Compared to my V10, G4, S7E the cell reception is definitely a notch down. Just got an Windows 10 phone HP Elite x3 and it performed so much better than the V20. A big disappointment.
Click to expand...
Click to collapse
I have no problem on my H99DS in Indonesia and Brunei. Currently using Simpati.
Singularity_iOS said:
Is there any app that could just view the build.prop? That way I could compare mine to yours? Even after root comes out how do I even know what to do to fix it? Thanks for the insights.
EDIT: Went and copied build.prop from ES File manager. Here it is: http://pastebin.com/QvTvHBvi Maybe you can see whats different? Because I have no idea what im doing in the build prop, so I dont know what to look for.
Click to expand...
Click to collapse
Thanks, normally you would change the ro.product. sections to match the countries device you are in and update the modem/baseband if possible [check image]. Seems your version numbers are higher/newer than mine. I hhave 10d-DEC update waiting for me to find WiFi to download.
Similar to the GPS.conf file you would change the NTP server to your region plus other settings tweaks.
#NTP server
NTP_SERVER=europe.pool.ntp.org
To
NTP_SERVER_AU=oceania.pool.ntp.org
I also want to modify the camera quality and options if possible.
Once we get root we can experiment, also making backups of each file you edit etc in case of bootloops.
somemadcaaant said:
Thanks, normally you would change the ro.product. sections to match the countries device you are in and update the modem/baseband if possible [check image]. Seems your version numbers are higher/newer than mine. I hhave 10d-DEC update waiting for me to find WiFi to download.
Similar to the GPS.conf file you would change the NTP server to your region plus other settings tweaks.
#NTP server
NTP_SERVER=europe.pool.ntp.org
To
NTP_SERVER_AU=oceania.pool.ntp.org
I also want to modify the camera quality and options if possible.
Once we get root we can experiment, also making backups of each file you edit etc in case of bootloops.
Click to expand...
Click to collapse
Yeah just noticed the TWN in the firmware compared to your AUS. Kinda anoying. There is no official LG downloads or tool to flash stock FW is there? I could maybe change it to the Aus FW if there was.
Well my final question is do you think its worth the hassle or should I just return this phone and buy a legit Australian one from JB. Once a stable root arrives the build prop changes will make it work just as good as the Australian right?
Singularity_iOS said:
Yeah just noticed the TWN in the firmware compared to your AUS. Kinda anoying. There is no official LG downloads or tool to flash stock FW is there? I could maybe change it to the Aus FW if there was.
Well my final question is do you think its worth the hassle or should I just return this phone and buy a legit Australian one from JB. Once a stable root arrives the build prop changes will make it work just as good as the Australian right?
Click to expand...
Click to collapse
http://lg-firmwares.com/lg-h990ds-firmwares/
http://forum.xda-developers.com/showpost.php?p=70230218&postcount=1
Possibly as good, same hardware. Though If I had to restore the kdz image id use the twn version as I doubt we'll see an Aus image, its almost identical.
very bad signal reception in israel i have the h990 variant, and some people tell me they call me and I never even get their calls
Fz'Rot said:
I have no problem on my H99DS in Indonesia and Brunei. Currently using Simpati.
Click to expand...
Click to collapse
Does your data indicator icon "double arrow" (next to 4G/3G cell signal indicator icon) sometimes disappear or always on?
In Taiwan, Singapore the double arrow indicator sometimes disappear, but in Indonesia it always happen, maybe due to weaker signal? I can use Whatsapp or even play CoC BUT can't surf internet when that happens; have to get the double arrow indicator back by turning on airplane mode and then turn off a few times, very frustrating!
Riona69 said:
Does your data indicator icon "double arrow" (next to 4G/3G cell signal indicator icon) sometimes disappear or always on?
In Taiwan, Singapore the double arrow indicator sometimes disappear, but in Indonesia it always happen, maybe due to weaker signal? I can use Whatsapp or even play CoC BUT can't surf internet when that happens; have to get the double arrow indicator back by turning on airplane mode and then turn off a few times, very frustrating!
Click to expand...
Click to collapse
Mine always on.
somemadcaaant said:
http://lg-firmwares.com/lg-h990ds-firmwares/
http://forum.xda-developers.com/showpost.php?p=70230218&postcount=1
Possibly as good, same hardware. Though If I had to restore the kdz image id use the twn version as I doubt we'll see an Aus image, its almost identical.
Click to expand...
Click to collapse
I'll try restoring the Australian version to my phone. Thanks for the links.
Singularity_iOS said:
I'll try restoring the Australian version to my phone. Thanks for the links.
Click to expand...
Click to collapse
Wow it got released I'm impressed! Hopefully you can flash it, I wouldnt try it till we have root though so you can backup your partition tables in case of flash issues.
Sent from my LG-H990 using XDA-Developers mobile app
somemadcaaant said:
Wow it got released I'm impressed! Hopefully you can flash it, I wouldnt try it till we have root though so you can backup your partition tables in case of flash issues.
Sent from my LG-H990 using XDA-Developers mobile app
Click to expand...
Click to collapse
I downloaded the Aus f/w but I keep getting an error in LGUP :
I can't find anyone on that thread you sent with this issue so im not sure whats up. Do you possible know the issue? It shows this message when the phone is connected and i first open the program
Also couldn't I modify the build.prop from twrp? Can twrp be installed without breaking the phone?
No idea sorry mate, ive not tried any of this as yet...
You cant edit the build prop because we dont have root yet. We dont have unlocked bootloader so no version of twrp compiled yet.
Sent from my LG-H990 using XDA-Developers mobile app
somemadcaaant said:
No idea sorry mate, ive not tried any of this as yet...
You cant edit the build prop because we dont have root yet. We dont have unlocked bootloader so no version of twrp compiled yet.
Sent from my LG-H990 using XDA-Developers mobile app
Click to expand...
Click to collapse
Well I ended up going through with the Aus F/W but it came out... strange? It now has some Mexican Telco apps and the version does not say anything similar to yours in settings. It also has 2 errors on every reboot. I attached some screenshots. I haven't been able to test signal yet because there is none where i am. I will test that tomorrow.
Yeah that's odd the extra apps, knew it was to good to be true. The base band is correct but I've seen that on other firmware also now, so I think we will all get the same versions eventually. Those errors look to be related to an app not finding the correct version, could be LGsmart world or something.
Perhaps the firmware didn't wipe the app data partition before it flashed over.
Are you sure it was the phone and not the location you're at that's caused your reception issues? Almost all locations should have adequate 3g at least now.
Sent from my LG-H990 using XDA-Developers Legacy app

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