Database Users

The process com.android.phone has stopped unexpectedly

I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger

Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.

obelisk79 said:
Simplest way to fix this should be clearing the dalvik/boot cache from fresh's kitchen. I really should write up a guide on how to do these simple tasks manually.
Click to expand...
Click to collapse
Will that work on MCR 2.2 as well? I'll look into that. Is it something I can do from recovery?
Ceger

yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.

obelisk79 said:
yes should work on mcr 2.2 and can be done manually from recovery, I know recovery does dalvik cache, not sure if it also kils the boot cache as well though. The older version only did dalvik.
Click to expand...
Click to collapse
Do you need to do both? Wiping the dalvik cache created lots of app fc issues, which would be fine if the phone actually worked. Still won't make or receieve calls.
And thank you for the assistance.
Ceger
Edit. Clearing the boot cashe got rid of the FC issues. However, still have same issue with the phone app. This is so annoying.

honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.

Ceger said:
I have been having this issue ever since my phone booted up and all my apps sequentally had force close dialogs happen. I am running my apps from the SD and figured something went wrong with the boot up sequence. I tried doing a nandroid backup, reinstall fresh 1.1, but no luck.
I then used my backups to reinstall over all my apps, then went into Market to install them via that. Everything seemed to be just fine, but the phone app would still not dial anything and when I recieved a call, it gives the error "The process com.android.phone has stopped unexpectedly" and then proceeds to try to reset the phone connection. Most times I lose all data connection and need to reboot.
Recently, I tried installing the latest Modoco CDMA rom. No luck. I then did a Titanium backup and force reinstalled everything again. Still no luck.
Anyone have this issue and get it resolved? My Hero can do everything but make and accept calls. I really don't want to do a wipe as this problem can just happen again, so I would rather understand the process.
Thanks in advance.
Ceger
Click to expand...
Click to collapse
use these commands to clear cache
rm -r /data/boot-cache/
rm /data/dalvik-cache/
once you finish then reboot.everything should go away...

he's done that already.

then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.

obelisk79 said:
honestly the best bet to clear up the issues would be to do a full wipe from recovery. Wipe the phone clean then run the stock RUU and re-root and install your custom rom. Do a nandroid backup first just to prevent losing any of your info.
Unfortunately despite the many well written guides here on XDA there are always a few issues most likely a result of slight hardware quirks or unfortunate circumstances at the time of flashing.
Just for '****s and giggles' have you tried pulling your battery for 30 seconds, reinstalling it and booting the phone up?
Heck sometimes just a reflash of the rom right over top of itself. I've been tinkering with this phone since the day root came out and I still don't fully understand all of it's quirks.
Click to expand...
Click to collapse
Done and done and no difference.
reddick said:
then i suggest to extract the rom zip file, and get into command on your device and go under the system/lib or app and see what is listed in the folders. and compare it to the rom folder.
That's how i was able to fix the voice search on my device, one of the lib file was missing and got it to work after that.
Click to expand...
Click to collapse
Done, even manually moved some files in case they were corrupted at one point. Very bad move, nandroid backup was my friend there.
Guess a wipe will be the only option then. How annoying.
Thanks for all of your inputs.
Ceger

Another thought... would updating my phone with latest kernal compile possibly do the trick? Or how about a replacement process for google.com.phone?
Ceger

Interesting theory.... worth a try.

i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there

toastcfh said:
i had this issue once and it was because of somehow the uids for the apps got messed up. a wipe should fix this in most cases. but for me it went like ur issue. i almost event went back stock. then i looked into it and found that in my packages.xml file the the uids were all messed up. i had multiple uids and certs for the apps i was having issues with. so what i did was pulled the packages.xml from the device and erased the apps i was having issues with. then pushed it back and rebooted. that cleared the issue. so if i were u i would research that. do a google search on it. then if it doesnt work do the ruu and reroot. good luck man. i know how u must be feeling. i was there
Click to expand...
Click to collapse
Actually, the fix was much simpler. I wiped the SD ext partition and just did a Recovery Wipe. It went back to stock modded rom that remained rooted. I then used Titanium to reinstall my apps with data and then MyBackup to get back some settings such as my scenes, etc. and all was good. Took all of 30 minutes to get my Hero back up and running in better condition than before.
Thanks all for the assists.
Ceger

com.android.phone
com.android.phone
i am facing this prob on cyanogen mod10....when ever i reboot my optimus 2x....i face this damn problem
help plzzzzzzzzzz.....!!!!!

[Q] "Unfortunately, settings has stopped working" after factory reset

Hello folks,
The SGH-i337 is my first android device and I've had it only for a few days now. I rooted the phone using the "1 click root and debloat" files in the development section of this forum. Everything worked great after that. Today I installed an unofficial apk on my phone but I wasn't comfortable with it at all. So I did a factory reset (are you not supposed to do that?)
After the factory reset, the phone boots up and gives me the usual settings menu. At the end of the settings however, it lags for a few seconds before it says "Unfortunately, settings has stopped working". This brings me back to the "choose a device name" menu in settings. If I fill it out again and go through settings, it crashes again. I can't get into anything else on the phone since it keeps going through the initial setup.
I've tried booting into recovery mode and deleting the cache. I doubt that this clears it since the phone gives me an error and reboots. I tried selecting factory reset through the recovery mode but that also gave me the same issue (said error and rebooted).
After some searching I've found that flashing a stock rom with odin might be the best way to go. Is that correct or is there a better way? On the odin download page, it only lists the 9505 version for Galaxy S4. Could I use that for my SGH-i337?
I think the phone is still rooted because it says Samsung Custom before booting up. Thanks for the help!

Had same exact issue as well.
I booted in to download mode and flashed it with factory rom, then installed CWM.
This is what i used. http://forum.xda-developers.com/showthread.php?t=2297033

KGB7 said:
Had same exact issue as well.
I booted in to download mode and flashed it with factory rom, then installed CWM.
This is what i used. http://forum.xda-developers.com/showthread.php?t=2297033
Click to expand...
Click to collapse
Oh man, you're a life saver. I'm downloading the file and I'll give it a shot. So just to confirm, I put the phone into download mode and run Run_Me.bat and that should fix the issue?
Also for future reference, are you not supposed to do a factory reset after rooting your phone? Thanks!

Fixed it
The issue arose because the settings program was supposed to follow up with at&t locker setup. But since I had deleted the at&t files with the debloat tool, it kept crashing. So the solution was to reset the phone to stock firmware. I used Odin 3.07 to flash the factory ROM onto the phone and now everything is back to normal.
I guess this also answers my previous question, if I'd probably have the same problem again if I do a factory reset.

aleatoric said:
The issue arose because the settings program was supposed to follow up with at&t locker setup. But since I had deleted the at&t files with the debloat tool, it kept crashing. So the solution was to reset the phone to stock firmware. I used Odin 3.07 to flash the factory ROM onto the phone and now everything is back to normal.
I guess this also answers my previous question, if I'd probably have the same problem again if I do a factory reset.
Click to expand...
Click to collapse
Just dont use all in one tool as you did before. Just use the chooper rooting process in the link I provided.
Then manually remove the apps you dont with titanium backup.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Unfortunately the process com.android.phone has stopped

After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w

wmfreak said:
After flashing the 4.4.2 firmware to my Note 3, I get the following error message once the device turns on: "Unfortunately the process com.android.phone has stopped". I can just click ok and the message goes away but it shouldn't be appearing in the first place so does anyone know how to make it go away? An the phone works fine.
Yes I did a clean install, tried clearing the data and cache from app manager and any of the obvious ideas.
Anybody else having this issue? Any help is greatly appreciated!
w
Click to expand...
Click to collapse
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.

sweatingmytittsoff said:
try doing a factory reset, if this does not work then try flashing a different 4.4.2 or re-downloading the one you flashed and trying again.
Click to expand...
Click to collapse
thanks but I've already done all those

wmfreak said:
thanks but I've already done all those
Click to expand...
Click to collapse
you have already downloaded and installed a different version of 4.4.2????
if you are getting the problem on multiple roms then you must be doing something wrong during the flashing process.

Clear your cache from recovery rather than Application Manager.

radicalisto said:
Clear your cache from recovery rather than Application Manager.
Click to expand...
Click to collapse
Done that too
W

wmfreak said:
Done that too
W
Click to expand...
Click to collapse
Hmm, Tried a reflash? -- if no good, reflash with a full wipe that usually solves 99% of issues. Only thing I can think of

I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app

uvaman said:
I had that problem too and it almost made me to hit my note 3 into the wall. From the first day I turned him...
My fix solution was Settings>Application Manager> Menu > Reset app preference>Reboot. Do it again if its going to be the sam outcome. I found tjat when you are force stopping aps, or closing you are going to end with those messages....
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
just tried that too, rebooted, same result
W

my friend
don't try to reset , wipe any thing .
i have same problem and posted before : http://forum.xda-developers.com/showthread.php?t=2620340
i asked from all kings of developing , but no one could help me .
i searched on google and found out that problem maybe cause of our sim-card . maybe changing sim card your problem will be solved.
i'm almost confident that is cause of baseband " NA6" and we should wait for 4.4.2 for our region with different baseband .
be aware , this problem is with u even when try any custom rom , cause all af the are using NA5 and NA6 .
just crossing your finger and wait for new and diffrent baseban version my friend .

I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.

stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
Are you rooted with any changes?
Sent from my Note 3...making all others drool!

I had the same type of problem myself,
But on my HTC one. I was close to start the painful process of unrooting my device and go back to stock.
My problem was not having ANY network & using the phone or sms didn't work at all. I read many "solutions" on the internet but none helped.
I experimented myself and found a solution to my problem. If it can help others as well I am glad.
First go into settings, then apps.
Scroll to all applications, search for phone.apk - if you have an option to uninstall phone.apk to previous version/state do this. Reboot the phone. In my case this did the trick and everything is working properly. Hope it helps others as well.
Please respond if you tried and it worked. It may be helpful for others too.

Solving Unfortunately the process com.android.phone has stopped IN HTC>>>ANY MODEL
:good::good::good::good::good::good:
I was in this trouble for 6 days,
I gave mu cellphone to many Repairman And I asked them if any friend of them can fix it please do it.
But nobody with any expensive Boxes couldent to fix.
I got my HTC sensation and I was very sad.
But Abruptly I found a way.
I did my cellphone to SUPER CID with ADB & FASTBOOT before.
Because of that change my phone didnt know my sim card.
Some peoples only get an update and they fall into this problem. I am in IRAN (middle east)
YOU MUST CHANGE YOUR CID TO YOUR AREA.
in HTC Series CID s are here
http://forum.xda-developers.com/showthread.php?t=2445289
THIS IS ONLY WAY FOR PERSONS THAT ANY WIPE OR RESET DIDNT WORK FOR THEM.

mobile issue
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem

Response
himmat7 said:
i have katboon tab a34 in tablet one problem that is unfortunately process.com android.phone the stooped. so pls give me solutions of this problem
Click to expand...
Click to collapse
did yo any Update your tablet??
Which Country Are You in?
Is your Device rooted?

process com.android.phone has stopped working
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.

Help from HTC user
professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
HI, it's possible that you installed wrong art area, my English language is not good,, try to download your region art runtime, this error come when the phone doesn't know your region, for example you r in middle East but you have installed art runtime for Europe,, I didn't work on any LG mobile phones, I hope it be helpful

professor2012 said:
I have a LG L70 that I rooted. I didn't install any ROM's on it. But what I did do was change the run time from Davik to ART. When the phone turned back on I received the warning Unfortunately the phone stopped working. And when I tried to factory reset the LG L70, that's when I get the error message Unfortunately com.android.phone has stopped working. Then I reset the phone back to Davik with no success. Is there a solution to fix this problem without using a PC? I can't even download anything because I can't sign in to my Google account. And trying to download direct the phone will not open any files, even the files I've saved on my SD Card. Please help. I'm going crazy trying to figure this out. Going to settings>apps>all apps etc. doesn't work.
Click to expand...
Click to collapse
Try wiping cache, dalvik cache, system data and then factory reset (all this from recovery). I don't own a LG phone but this process is the same for almost all phones I think.

how did you erase the cache/dalvik in this situation
stevenschemers said:
I'm having a similar issue accept my phone boots with the error, and will not go away even after multiple confirmations and reboots. Tried wiping cache/dalvik but nothing.
Click to expand...
Click to collapse
How did you wipe the cache/dalvik in this situation. I can't even reinstall anything to re-root the phone. And there is no keyboard that I can type on. The only way that I can communicate with the phone is to speak through voice mode. And that isn't always a good experience.

[Q] Google Play Edition 4.4.2 - Backup & Reset Settings Crash

Good Afternoon,
I searched around and was unable to come up with any answers, or similar forums for that matter.
I would post this in the thread that I downloaded the update from, however I'm apparently a noob
and am unworthy to post there until I post ten times.
>> http://forum.xda-developers.com/showthread.php?t=2761322
Anyways, I downloaded Google Play Edition 4.4.2 for X907, I updated from the official VZW 4.4.2
using RSD Lite. So far I love it, however there's one thing that erks me, when ever I try and open
"Backup and Reset" under the Settings Menu I'm informed that "Settings has stopped working".
When I flashed the update, I kept userdata, I did however Erase Cache and Dalvik Cache.
Any help would be greatly appreciated, it bugs me that this one thing doesn't work
Thanks.

kcurran907 said:
Good Afternoon,
I searched around and was unable to come up with any answers, or similar forums for that matter.
I would post this in the thread that I downloaded the update from, however I'm apparently a noob
and am unworthy to post there until I post ten times.
>> http://forum.xda-developers.com/showthread.php?t=2761322
Anyways, I downloaded Google Play Edition 4.4.2 for X907, I updated from the official VZW 4.4.2
using RSD Lite. So far I love it, however there's one thing that erks me, when ever I try and open
"Backup and Reset" under the Settings Menu I'm informed that "Settings has stopped working".
When I flashed the update, I kept userdata, I did however Erase Cache and Dalvik Cache.
Any help would be greatly appreciated, it bugs me that this one thing doesn't work
Thanks.
Click to expand...
Click to collapse
Same here. Even the celluar data and wifi won't turn on for me. Mabey it's a rom thing.

ozeyguy said:
Same here. Even the celluar data and wifi won't turn on for me. Mabey it's a rom thing.
Click to expand...
Click to collapse
Hmm. just a thought on yours, might be wrong but did you flash an official or take the OTA for 4.4.2 prior to upgrading to the Google Play Edition of 4.4.2? If not that's your problem.
Hope that helps..

kcurran907 said:
Good Afternoon,
I searched around and was unable to come up with any answers, or similar forums for that matter.
I would post this in the thread that I downloaded the update from, however I'm apparently a noob
and am unworthy to post there until I post ten times.
>> http://forum.xda-developers.com/showthread.php?t=2761322
Anyways, I downloaded Google Play Edition 4.4.2 for X907, I updated from the official VZW 4.4.2
using RSD Lite. So far I love it, however there's one thing that erks me, when ever I try and open
"Backup and Reset" under the Settings Menu I'm informed that "Settings has stopped working".
When I flashed the update, I kept userdata, I did however Erase Cache and Dalvik Cache.
Any help would be greatly appreciated, it bugs me that this one thing doesn't work
Thanks.
Click to expand...
Click to collapse
I'd just backup using TWRP and then if you want to factory reset, do it on TWRP as well. I had GPE and don't recall this issue, though I did a full data wipe when I did because I wanted a fresh start.

xKroniK13x said:
I'd just backup using TWRP and then if you want to factory reset, do it on TWRP as well. I had GPE and don't recall this issue, though I did a full data wipe when I did because I wanted a fresh start.
Click to expand...
Click to collapse
Thanks, I was hoping not to have to resort to that, as it's such a tiny problem, I just realized that my camera app is having difficulty focusing
although I think that's a KitKat issue. Oh well I already have a NANDROID backup, so I'll do just that, factory data reset and see if that helps if not oh well I'll just restore.
Thanks again.

kcurran907 said:
Hmm. just a thought on yours, might be wrong but did you flash an official or take the OTA for 4.4.2 prior to upgrading to the Google Play Edition of 4.4.2? If not that's your problem.
Hope that helps..
Click to expand...
Click to collapse
I took the OTA. Guess i should flash the full stock rom. Will I be able to use xposed?

ozeyguy said:
I took the OTA. Guess i should flash the full stock rom. Will I be able to use xposed?
Click to expand...
Click to collapse
As long as you are rooted and not on ART xposed will work. I did it on my stock ROM, and also on GPE.

kcurran907 said:
Good Afternoon,
I searched around and was unable to come up with any answers, or similar forums for that matter.
I would post this in the thread that I downloaded the update from, however I'm apparently a noob
and am unworthy to post there until I post ten times.
>> http://forum.xda-developers.com/showthread.php?t=2761322
Anyways, I downloaded Google Play Edition 4.4.2 for X907, I updated from the official VZW 4.4.2
using RSD Lite. So far I love it, however there's one thing that erks me, when ever I try and open
"Backup and Reset" under the Settings Menu I'm informed that "Settings has stopped working".
When I flashed the update, I kept userdata, I did however Erase Cache and Dalvik Cache.
Any help would be greatly appreciated, it bugs me that this one thing doesn't work
Thanks.
Click to expand...
Click to collapse
Go to the App Info page for the Settings app and clear data. That usually works when the settings crashes after a rom update

carb0nrain said:
Go to the App Info page for the Settings app and clear data. That usually works when the settings crashes after a rom update
Click to expand...
Click to collapse
Thanks, it's just a bug in the gpeLse for the XT907, other users are having the same problem, no matter how many times I re-flash
and or wipe dalvik and cache the problem persists.
Probably do to the removal of something Motorola Had in place in the 4.4.2 release for the XT907, as I knew it was working with the Stock Rom.
Thanks All.

[Q] Com.android.phone has stopped working...can't sent texts either

ATT S5 with Straight Talk sim. Towel root and stuff. I can't place calls but can receive them. The antenna reception icon is replaced with the little "banned" (circle with line through it...think no smoking signs). Any fixes?

First try wiping the system cache. Boot to recovery mode and wipe the cache. If the problem persists, go the application manager in the settings menu and clear cache and data for the process (app).
That will resolve most issues. There have been hundreds of threads about xxx has stopped working, so if you had done a search you would already have found this.
If your luck is bad and the above doesn't fix the error, then presumably you have something unusual happening e.g. a corrupt system file or non-obvious conflicting app. You can try temporarily removing recently installed apps or resetting your phone.
To reset your phone, backup any files that are important to you. Then write a full, stock firmware image with Odin, followed by a facotry ata reset. It's recommended that you use a pre-June 6th firmware build to assure that you can easily Towel root again.
.

fffft said:
First try wiping the system cache. Boot to recovery mode and wipe the cache. If the problem persists, go the application manager in the settings menu and clear cache and data for the process (app).
That will resolve most issues. There have been hundreds of threads about xxx has stopped working, so if you had done a search you would already have found this.
If your luck is bad and the above doesn't fix the error, then presumably you have something unusual happening e.g. a corrupt system file or non-obvious conflicting app. You can try temporarily removing recently installed apps or resetting your phone.
To reset your phone, backup any files that are important to you. Then write a full, stock firmware image with Odin, followed by a facotry ata reset. It's recommended that you use a pre-June 6th firmware build to assure that you can easily Towel root again.
.
Click to expand...
Click to collapse
Tried everything except resetting. I don't even se the phone icon under app manager.

LXXXVII said:
Tried everything except resetting. I don't even se the phone icon under app manager.
Click to expand...
Click to collapse
You should provide more information e.g. a detailed, step by step description of what you are trying in aid of discerning where you have gone awry. It's implausible that you wrote a full stock firmware image plus cleared the system cache and a factory data reset and still have the problem remaining.
Those steps would restore any changes that you could have made to the keyloayout files and then some. Ergo, there is something that you have left out or possibly an error or omission in one of the steps you took towards reverting your phone.
.

LXXXVII said:
Tried everything except resetting. I don't even se the phone icon under app manager.
Click to expand...
Click to collapse
1- Check your IMEI by *#06# and *#0011#. Is it still OK and PASS?
2- In the most cases, flashing the stock firmware may fix the problem.