[HELP] Nexus 6P not recognized by pc - Nexus 6P Q&A, Help & Troubleshooting

Hello to everyone
My pc have windows 10 x64, (internal memory/SD) but doesnt recognize my nexus 6p, i tried in many ways , classic way with google usb driver, minimal driver.exe, i disabled the digital driver and check manual..etc nothing
my computer sees the phone only if I put photos and video memory from connection choice...
someone can help me?
thanks

http://forum.xda-developers.com/nexus-6p/help/usb-storage-windows-t3244905/page2#post63750876
solved

Related

[Q] Nexus 7, why in Vista and not in Win7

I have an issue with one of my Windows OS (both 64 bit).
Under Vista Home Premium N7 does not show a problem.
In Device Manager which shows "Android phone" N7 is shown in MTP and Camera.
In ADB as well in Fastboot N7 is recognized under MTP and Camera.
Under Win 7 Professional I have an issue.
In Device Manager which shows "Android composite ADB interface" under Samsung Android phone, the Laptop does not see the N7 under MTP.
When I switch to Camera the computer recognizes N7.
In Fastboot mode as well in ADB N7 appears in Camera.
In MTP mode ADB devices does not show N7 while in Fastboot the N7 appears.
Debugging or not does not change anything.
In short the N7 in Win 7 is not recognized under MTP and it is showing under Camera.
Any help will be greatly appreciated.
PS: I favor a manual solution over the use of a ToolKit.
You may be using a N or KN version of Windows 7. N versions of Windows do not contain Media Player or Media Foundation, the latter being required for MTP features.
Media Feature Pack for Windows 7 N with Service Pack 1 and Windows 7 KN with Service Pack 1 may help you out.
If your not using a N version of Windows 7, then there may be another issue.
My version of Win7 is 6.1 with SP1.
Media Player version is 12.
Is it good or bad for my issue?
Thanks for your prompt Post
Hmm, if you have WMP installed, MTP should work, or at least I can't think of a reason for it not to work :/
I solved my problem.
I connected my N7 to my wife Win7 laptop. It was recognized as a portable device, in MTP mode. With a yellow !where the Android ADB is supposed to be.
The event viewer in the Device Manager of my laptop registered several errors including the Android ADB interface.
A restore point before the date of the installation of this interface solved the issue.
N7 is recognized in MTP and in Camera modes.
Et voila

[Q] How to transfer files to Nexus 7?

Good day, normally when I plug-in my other Android Devices on PC, I'll see them on "My Computer" and can see the files like a normal drive, but with the Nexus 7 I get nothing, I also tried to install the Nexus 7 Toolkit for the drivers, but still can't access the files. I'm on 4.2.1 right now, anybody can help? Thanks in advance!
I installed the drivers from the 'Wugfresh nexus root toolkit', installed the android sdk, installed the pda.net app on the N7 and the win version of pda.net on the pc and then the connection worked. Some have had to go into 'device manager' on the pc and uninstall any reference to the nexus or unknown devices and connect again. Also, usb debugging should be on and you should set the n7 to mtp mode. It is almost always a driver issue.
If you want you can use even airdroid via Wi-Fi connection.
Inviato dal mio Nexus 7 con Tapatalk 2
The Nexus uses the MTP mode to connect to your computer. This mode works best on a recent Windows operating systems with Windows Media Player 13 or better. The Nexus will appear as a Device - usually Nexus7.
Just search this forum for MTP for help with Windows XP, Linux and Apple systems.
Will this work on Windows 7? I tried to check updates on Windows Media Player 12 and it says I already have the latest version, no device on My Computer for my Nexus 7..
Brickoy said:
Will this work on Windows 7? I tried to check updates on Windows Media Player 12 and it says I already have the latest version, no device on My Computer for my Nexus 7..
Click to expand...
Click to collapse
It should just work on a Windows 7 computer - it did on mine. Try turning the Nexus fully off, connecting it to the computer and then turning on the Nexus. I noticed mine updated some drivers when I did this.
Also try another USB cable as those do fail.
If you're looking to transfer stuff like music, video and ect. You can do that over wifi by using an app on the Google play store called airdroid. I use the very same app to transfer files.
Sent from my Nexus 7
I'm on Windows 7 Home 64 Bit, I tried turning it on while plugged on my laptop but still no luck. All my other android devices works fine, it's just the Nexus 7 that is problematic.. I also tried AirDroid, not so good with large files especially movies when I travel
Are you connected to the internet with your windows7 pc?
Maybe it can't download the necessary files/drivers?
---------- Post added at 02:53 PM ---------- Previous post was at 02:51 PM ----------
Maybe this helps:
http://forum.xda-developers.com/showthread.php?t=1934306
Brickoy said:
I'm on Windows 7 Home 64 Bit, I tried turning it on while plugged on my laptop but still no luck. All my other android devices works fine, it's just the Nexus 7 that is problematic.. I also tried AirDroid, not so good with large files especially movies when I travel
Click to expand...
Click to collapse
Is "USB Debugging" off in settings - developer options? Maybe also leave developer options off for now.
I got USB Debugging off, I'm on 4.2.1. Still no luck.. I just use AirDroid now even though its very slow for me..
Well I just connected my Nexus 7 to my PC and straight away my PC asked me if I wanted to view Nexus 7 files.
My PC is running Windows 7 64 bit.
I am able to look what is in the Nexus and I am also able to add or delete files as I want - great. :good:
I solved my problem with transferring large files, I didn't realize it's very simple, instead of MTP I just chose PTP and Windows detected it as a portable device, tranferred files from my PC to the Nexus 7's DCIM folder. Unplug the USB then just move them anywhere on the device's storage using a file manager.. It's that simple..
Brickoy said:
Good day, normally when I plug-in my other Android Devices on PC, I'll see them on "My Computer" and can see the files like a normal drive, but with the Nexus 7 I get nothing, I also tried to install the Nexus 7 Toolkit for the drivers, but still can't access the files. I'm on 4.2.1 right now, anybody can help? Thanks in advance!
Click to expand...
Click to collapse
SOLVED:
in device messenger, right click on 'unknown device' and update driver/browse my computer../let me pick from list.../portable device/Manufacturer(standard MTP device)/MTP USB device
say YES to install anyway (even though it will blow up the world). after install, unknown device changes to Nexus 7 (or 10 I would hope, but I have 7), this also fixes problem with my Kindle Fire HD 7.
YaY!
Brickoy said:
I solved my problem with transferring large files, I didn't realize it's very simple, instead of MTP I just chose PTP and Windows detected it as a portable device, tranferred files from my PC to the Nexus 7's DCIM folder. Unplug the USB then just move them anywhere on the device's storage using a file manager.. It's that simple..
Click to expand...
Click to collapse
I found the same results after rooting my Nexus. Uninstalling WUGs toolkit and restarting restored the MTP mode and ADB also continues to work. This won't erase any backups you've made. If not WUGs maybe something else you've added is blocking the MTP mode.
Sorry I still can't figure it out. I am on stock rom, with root access. I have debug usb enabled. I can connect it as PTP or MTP....with PTP, the nexus 7 is displayed as 'nexus 7' and I can access the DCIM and picture cache folder (pretty useless....). With MTP, the device won't even be detected by windows. It will not search for drivers.
My target is to be able to write bigger files...I am speaking about 1 gigabyte or more. Through WiFi it would be a pain...if it is a picture or even a collection of a few hundreds megabytes....ok, I could do it, but sometimes I need to move GBs of things, and with wifi is obviously too slow....so how do I get to move this stuff via usb? I thought even copying from PC to usb stick, and then copying from stick to nexus (with usb host....stickmount or usb host or another app) would be even faster than doing everything via wifi, but it is just lame.
HELP!
edit: sorry I feel like I have an ipad (grrrr)...never had problems with other android devices
device manager
drumtrucker said:
SOLVED:
in device messenger, right click on 'unknown device' and update driver/browse my computer../let me pick from list.../portable device/Manufacturer(standard MTP device)/MTP USB device
say YES to install anyway (even though it will blow up the world). after install, unknown device changes to Nexus 7 (or 10 I would hope, but I have 7), this also fixes problem with my Kindle Fire HD 7.
YaY!
Click to expand...
Click to collapse
drumtrucker, I think you're on to something here, but you meant "Device Manager" which may be found either in your start menu or by pressing windowsKey+r and typing "control" then hitting enter.
--dchriste

[Q] Nexus 7 USB connectivity to Windows XP SP3

Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
o82239 said:
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Sent from my Nexus 7 using xda app-developers app
:-/
Is there any justice for me in this bad bad world of octa-core processors and Razer Edge!!! :'(
ansh360 said:
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
Click to expand...
Click to collapse
??? It worked and it doesn't work ???
What worked?
Try to delete the precompiled inf-file 'C:\WINDOWS\inf\wpdmtp.pnf', edit the 'C:\WINDOWS\inf\wpdmtp.inf' (see link in the post in the top...), open the XP device-manager, right-click in the yellow '!' and 'update driver'...
twics said:
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Click to expand...
Click to collapse
Do you have edit the 'C:\WINDOWS\inf\wpdmtp.inf'?
Sent from my Nexus 7 using xda app-developers app
I had a lot of problems myself getting Windows XP to work with my Nexus 7 as well... eventually I discovered that installing the latest version of Windows Media Player fixed the problem.
I wrote up a post on this issue on another forum (Sorry, XDA - this was before I discovered you guys), back in December of last year.
Anyway, here is my original post...
http://www.nexus7nexus10.com/forum/nexus-7-help/2600-cannot-connect-pc-2.html#post36608
(Actually, this whole thread is worth reading.)
The only nuisance factor is having to remember to re-enable USB debugging (Titanium Backup needs USB debugging enabled, and complains if itsn't) AFTER I've run some MTP Windows XP related file backups (USB debugging needs to be disabled, or MTP won't work)...
....or at least that is my experience.
Hope this is of some use.
Rgrds,
Ged.
Hello guys,
I have the same issue on windows XP with Nexus 7. I tried everything what was suggested and nothing is working.
I have Windows XP SP3 with WMP11 and MTP porting kit installed as well. the device is recognized and driver is instaled fine. But it's not visible on "my computer" in MTP mode. I tried to turn on usb debugging and still device is invisible in windows explorer, the same is when usb debugging is turoned off.
When device is in PTP mode it appears in "my computer" and i'm able to browse it and see all pictures and photos.
How can i browse my device in MTP mode and copy files there? Please reply if anybody knows what to do to fix this issue.
Thank you.
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Taowtp said:
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Click to expand...
Click to collapse
The above workaround was spot on, thanks

My PC doesn't recognize the phone at all

Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
heyitsbiscuit said:
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
Click to expand...
Click to collapse
So, with Win 8.1, at one point, Microsoft via their Win updates pushed out an Acer ADB Device Driver which was complete sheet, and you had to roll it back to get it to work. I only vaguely recall the details, but sounds like you uninstalled them. Here is a thread on the issue: http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
You might try downloading Wug's NRT, and going through the driver clean up and install steps and see if that fixes it. You may have some USB device which needs to be removed or failed. The Toolkit will walk you through the process. Also, remember on W10, you do not get an obvious pop-up (to the point I have questioned whether my device was detected), but if you click the Messages bubble in the bottom right of the screen and expand it, if it detects, it will tell you a device was detected.

Computer will not find nexus 6p

when i put the phone on my laptop its not showing, i picked storage or photo but its not showing any folder, nothing in my pc. Windows 10
It was working for about 5 min then it stoped again
Sorry if its been asked loads
Cheers guys
Drivers. Check different ports. Restart computer and phone. Make sure usb debugging is on. Basically troubleshoot.
Still not working, my nexus 6 works fine....
Is there a driver just for this phone or do you mean adb ? I just use the google universal drivers.
Can you link me to any other pages that might help please
Thanks
only works when i enable development mode
did you install Google Android SDK? i suggest install that, which wil solve most driver issues

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