Computer will not find nexus 6p - Nexus 6P Q&A, Help & Troubleshooting

when i put the phone on my laptop its not showing, i picked storage or photo but its not showing any folder, nothing in my pc. Windows 10
It was working for about 5 min then it stoped again
Sorry if its been asked loads
Cheers guys

Drivers. Check different ports. Restart computer and phone. Make sure usb debugging is on. Basically troubleshoot.

Still not working, my nexus 6 works fine....
Is there a driver just for this phone or do you mean adb ? I just use the google universal drivers.
Can you link me to any other pages that might help please
Thanks

only works when i enable development mode

did you install Google Android SDK? i suggest install that, which wil solve most driver issues

Related

Can't Get Debugging To Work On Nexus 7

I'm trying to run my app while debugging on my Nexus 7, but it always loads in the AVDs instead of on the tablet.
Here's my checklist of things I've done:
Went into the settings on the Nexus 7 and enabled USB Debugging.
Installed the official ASUS Nexus 7 drivers. When I connect it to my PC, Windows 7 64 bit pops up and says the Nexus 7 is connected and the drivers loaded successfully.
Connected it to my PC (Windows 7 64 bit) and it pops up and saying the Nexus 7 is connected and the drivers loaded successfully.
However Eclipse doesn't detect it at all. The app loads the AVD instead of it. And if I go to Run As->Run Configurations->Target, it's not listed. If I select Launch on all Compatible Devices/AVDs and choose Active Devices and then try to run, I get the error "No active compatible AVD's or devices found. Relaunch this configuration after connecting a device or starting an AVD".
The app is set to be compatible with Android 4.1.
Suggestions?
The only way I've ever gotten it to work is switching the 7 from a media device to a camera.
NJGSII said:
The only way I've ever gotten it to work is switching the 7 from a media device to a camera.
Click to expand...
Click to collapse
Strange. Unfortunately it still doesn't work for me. Same symptoms. Thanks though! Any other ideas?
I found I had to fiddle with the drivers a bit to get the proper adb connection. Check Device Manager and make sure it shows up under Android Phone->Android ADB Interface. If you see anything else you'll need to uninstall the offending driver and reinstall.
charlesky said:
I found I had to fiddle with the drivers a bit to get the proper adb connection. Check Device Manager and make sure it shows up under Android Phone->Android ADB Interface. If you see anything else you'll need to uninstall the offending driver and reinstall.
Click to expand...
Click to collapse
Ehhh...Crap. You're right. Device Manager shows Other Devices -> Nexus with a caution sign on it. Weird cause when I plug it in it'll ask me if I want to transfer photos and it'll mount it as a drive and everything....grrrrrr. This might be annoying.
I'm trying to remember exactly what I did to get the right driver to install. I think you need to uninstall the all drivers being used and then make sure that USB debugging is turned on in the Nexus before plugging it back in. I used the Wugfresh toolkit which includes tools to check what drivers are lurking around in your system.
Finally got it. Turned out, the driver files were no good. I got them from a link to Asus's site from another thread. I googled their site for different driver files and found the correct ones:
http://www.asus.com/Tablet/Nexus/Nexus_7/#download
It should be a zip file with USB in the title.
Thanks for the help!
MSmithXDA said:
Finally got it. Turned out, the driver files were no good. I got them from a link to Asus's site from another thread. I googled their site for different driver files and found the correct ones:
It should be a zip file with USB in the title.
Thanks for the help!
Click to expand...
Click to collapse
I can confirm this, I switched it from MTP to PTP and installed the driver, and everything is working now. It's showing up in the ADB list.
Cant Get Drivers & Root Wont Work. PLEASE HELP
hey ive tried to root my devices for years and keep coming across the stupidest roadblock. i cant get the right drivers ever. it never finds them and i download them directly from the manufacter and it still wont work. i couldnt root my galaxy nexus because of this and now i cant root my nexus 7 because of this please help and let me know how to do this properly. i cant find any videos and know of no one who is having this issue except for my friend which also couldnt get the drivers for his galaxy nexus either....:crying:
_grayfox said:
hey ive tried to root my devices for years and keep coming across the stupidest roadblock. i cant get the right drivers ever. it never finds them and i download them directly from the manufacter and it still wont work. i couldnt root my galaxy nexus because of this and now i cant root my nexus 7 because of this please help and let me know how to do this properly. i cant find any videos and know of no one who is having this issue except for my friend which also couldnt get the drivers for his galaxy nexus either....:crying:
Click to expand...
Click to collapse
Download the asus drivers and extract the zip file. Plug in your Nexus 7. Go to Device Manager -> the device (might be listed as an android device) -> Update driver. Browse to the extracted folder.
On the Nexus 7, make sure USB debugging is enabled. And, when it connects, change it from being connected as a media device to instead being a camera device.
Thanks. I ended up being able to do it with the one click root program it helped me get the drivers super happy. Now my galaxy nexus and nexus 7 are rooted. Haven't had something rooted since my Samsung galaxy s fascinate
Sent from my Nexus 7 using xda app-developers app
Not working.. UGH!
MSmithXDA said:
Download the asus drivers and extract the zip file. Plug in your Nexus 7. Go to Device Manager -> the device (might be listed as an android device) -> Update driver. Browse to the extracted folder.
On the Nexus 7, make sure USB debugging is enabled. And, when it connects, change it from being connected as a media device to instead being a camera device.
Click to expand...
Click to collapse
Been at this fir 3 days. Installed, uninstalled drivers. Got ASUS drivers. Switched from Debugging on to off, then off to on. used Camera, used Media....The closest I come to seeing Nexus7 in Explorer or Computer is INTERNAL STORAGE/DCIM OR CAMERA.
I am unable to see any files, no matter what I do. So, now I must ask this: Must I be rooted to see android files? I doubt it, but I never used a Nexus before. Quite frankly, this tablet is awful for use with a PC. I need help-can u help me, pls.
MSmithXDA said:
Download the asus drivers and extract the zip file. Plug in your Nexus 7. Go to Device Manager -> the device (might be listed as an android device) -> Update driver. Browse to the extracted folder.
On the Nexus 7, make sure USB debugging is enabled. And, when it connects, change it from being connected as a media device to instead being a camera device.
Click to expand...
Click to collapse
Can I ask for your help guys? My Nexus 7 v1 is stuck on boot loop (either stuck on google screen or sometimes would proceed up to the nexus animation screen) and I've been trying to fix it with the Nexus Root Toolkit (NRT). I just have problem proceeding with the steps since the toolkit advices me to enable my device's USB DEBUGGING (open device , go to settings, then developer options etc) which I CANNOT POSSIBLY DO COS AGAIN, NEXUS IS JUST STUCKED ON BOOT LOOP.
Can you suggest OTHER ways I can enable USB Debugging in Nexus 7? I would greatly appreciate your help.

[Q] Nexus 7 USB connectivity to Windows XP SP3

Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
o82239 said:
try this...
http://forum.xda-developers.com/showthread.php?p=34608868
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Sent from my Nexus 7 using xda app-developers app
:-/
Is there any justice for me in this bad bad world of octa-core processors and Razer Edge!!! :'(
ansh360 said:
It worked, but the MTP keeps popping up for installation again and again.. and I am STILL NOT ABLE TO SEE MY DEVICE
Click to expand...
Click to collapse
??? It worked and it doesn't work ???
What worked?
Try to delete the precompiled inf-file 'C:\WINDOWS\inf\wpdmtp.pnf', edit the 'C:\WINDOWS\inf\wpdmtp.inf' (see link in the post in the top...), open the XP device-manager, right-click in the yellow '!' and 'update driver'...
twics said:
I have exactly the same problem with my windows xp laptop it was OK until I wiped my laptop and reinstalled xp SP1-3 I can't seem to solve it either.
Click to expand...
Click to collapse
Do you have edit the 'C:\WINDOWS\inf\wpdmtp.inf'?
Sent from my Nexus 7 using xda app-developers app
I had a lot of problems myself getting Windows XP to work with my Nexus 7 as well... eventually I discovered that installing the latest version of Windows Media Player fixed the problem.
I wrote up a post on this issue on another forum (Sorry, XDA - this was before I discovered you guys), back in December of last year.
Anyway, here is my original post...
http://www.nexus7nexus10.com/forum/nexus-7-help/2600-cannot-connect-pc-2.html#post36608
(Actually, this whole thread is worth reading.)
The only nuisance factor is having to remember to re-enable USB debugging (Titanium Backup needs USB debugging enabled, and complains if itsn't) AFTER I've run some MTP Windows XP related file backups (USB debugging needs to be disabled, or MTP won't work)...
....or at least that is my experience.
Hope this is of some use.
Rgrds,
Ged.
Hello guys,
I have the same issue on windows XP with Nexus 7. I tried everything what was suggested and nothing is working.
I have Windows XP SP3 with WMP11 and MTP porting kit installed as well. the device is recognized and driver is instaled fine. But it's not visible on "my computer" in MTP mode. I tried to turn on usb debugging and still device is invisible in windows explorer, the same is when usb debugging is turoned off.
When device is in PTP mode it appears in "my computer" and i'm able to browse it and see all pictures and photos.
How can i browse my device in MTP mode and copy files there? Please reply if anybody knows what to do to fix this issue.
Thank you.
ansh360 said:
Guys, I know i am repeating again the question but despite reading 15-20 posts and uncountable articles, I am still not able to get my nexus 7 working with the Windows XP SP3.
1) To start with, I downloaded the google drivers from ASUS and the MTP Porting Kit from microsoft.When i plug in the device with USB Debugging on, Windows shows 3 new devices- NEXUS 7 & Android ADB Interface.. and ofcourse Windows XP can not find the drivers for any. So i open the device manager and it shows Nexus 7 under unidentified devices. I install the drivers for ADB interface (the ones i downloaded from Asus) and the device becomes ready to use. But there is no option to browse the device from my computer or portable devices. Then i switch the debugging on, and now there is a new device- MTP under unidentified devices. Then i install the MTP Porting Kit, but the MTP device still shows a problem with the driver.
2) The second part of the problem is that all this did not work and even my WMP11 does not recognise the Nexus 7.
The device is just connected and charging!!! What am i doing wrong here???
Click to expand...
Click to collapse
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Taowtp said:
Recently got a 2012 Nexus 7 from a retailer selling this model with updated Android at very attractive price, and initially able to connect to computer so promptly rooted the device with the Nexus Root Toolkit from Wugfresh Development (in this forum), afterwards had same problems with not being able to read / transfer files.
Tried every fix I could find in other threads, and although device manager saying that connected as 'ADB Device' with debugging on, or 'Google Nexus 7 ADB Device' with MTP on and debugging off, still stuck with no access.
Looking closer at the MTP configuration ('Google Nexus 7 ADB Device') under device manager noticed that details listed manufacturer as 'ClockWorkMod' , and eventually that this originated within a Windows\Inf file titled 'oem60'.
I cut and pasted the 'oem60' file to another directory (to keep it safe just in case this upset something else) then on reconnecting the Nexus 7 as MPT with debugging off, device manager found and installed the correct driver at last. Now able to see and transfer files to / from it.
Presumably could alter the relevant lines in the 'oem60' file, which aren't hard to find, and put it back to original directory, but my other devices also working fine so not done so as yet.
Click to expand...
Click to collapse
The above workaround was spot on, thanks

Nexus 4 appears as unknown device

Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
jining said:
Hello, I am trying to connect my nexus 4 to my computer to put some music on. This used to work, but now it is being detected as an unknown device. I tried updating the drivers to the Universal Naked driver, but it just says the best driver is already installed. I tried with USB debugging on and off, no difference. Also tried 2 different usb cables.
Cyanogenmod Version: 10.1.1-mako
Build: JDQ39E
Thank you for any help!
Click to expand...
Click to collapse
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
vorbatello said:
What OS are you using? Windows? Mac? A linux distro?
Also, are you sure you're using MTP instead of PTP (Settings > Storage > menu > Usb Computer Connection) ?
You can try to install google's drivers from the android sdk as well.
Click to expand...
Click to collapse
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
jining said:
I am using Windows 7, it was set to PTP, I just set to MTP, but it still does the same thing. I have turned off my USB debugging in the developer menu as well.
Click to expand...
Click to collapse
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
vorbatello said:
I know this is a silly thing to ask, but have you tried rebooting your phone? Something like this happened to me before and a reboot fixed it.
Also, if you have a custom kernel, check that you have USB fast charge disabled. And after that fails, try installing google's drivers. Sorry, I'm just spouting out random ideas at this point.
Click to expand...
Click to collapse
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
jining said:
Thanks for the suggestions. I am using Franco kernel, how do I turn off fast charge?
Click to expand...
Click to collapse
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
vorbatello said:
Use trickster mod and go to the Kernel Specific page. If fast charge is ticked off, there's not much we can do from there.
https://play.google.com/store/apps/details?id=com.bigeyes0x0.trickstermod&hl=en
Also, have you tried to install google's drivers or make a nandroid and reflash a clean rom?
EDIT: You could also try Koush's universal driver: https://plus.google.com/103583939320326217147/posts/BQ5iYJEaaEH
I'm afraid I'm out of ideas at this point
Click to expand...
Click to collapse
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
jining said:
Hmm I am in the trickster mod on the kernel specific screen, but I don't see anything about USB fast charge Where might I get googles drivers? I can't seem to install any drivers because as soon as I uninstall the unknown device, it auto installs some drivers.
Thanks for the help!
Click to expand...
Click to collapse
So I tried installing the newest Franco kernel Milestone (3), and the USB fast charge is off. I also tried installing a different CM mod, but there is no difference. I also tried installing the universal you gave me, but that didn't work, and i installed the google driver from SDK and that didn't work.
I don't know what else to do...
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
maxiiik said:
Hi, try to completly unninstall ALL drivers for nexus, samsung or android related, than install official drivers for nexus 4 and then connect nexus 4. Should work.
Click to expand...
Click to collapse
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
jining said:
I tried that, no luck...I don't know what else to do, I have tried 3 different cables. I tried using the drivers that come with the nexus 4 toolkit, but no luck. It charges when plugged in, but i get nothing else. Also it seems like half the time its not even in the device manager as an unrecognized device, and then it intermittently pops up a window saying unrecognized device detected... maybe my USB port is broken on the phone?
Is there something simple I have overlooked to get 4.2.2 to work with my computer?
Click to expand...
Click to collapse
Have you managed to solve this? I'm facing almost the same problem!
No, I tried for hours with no luck. I am glad I am not the only one, hopefully a solution will come to us. I have been using airdroid to transfer files from my phone in the mean time.
Im also having the same issue except my computer only recognizes my phone when its connected as a camera.
Sent from my Nexus 4 using xda app-developers app
I am having a similar problem with my daughter's Nexus 4 phone, which is not rooted nor unlocked - it is still completely stock. It was just updated to Android 4.3, however I can't say that this is the cause of the problem because she never attempted to connect her phone to the desktop machine before.
I have a Windows 7 x64 box at home, and spent over two hours last night trying to get the computer to correctly recognize the Nexus 4 phone. I was hoping that the standard MTP Windows driver would handle it perfectly, but no luck. I tried the Google usb drivers, and the ADB interface was recognized, but still no access to the internal storage. I then gave the Naked Drivers a try, and no joy there either.
I am beginning to suspect that the MTP drivers on my desktop are munged, but do not relish the thought of a Win 7 wipe and reinstall.
Anyone else have any ideas?
Thanks much!
I am having a similar problem where I have USB storage set to MTP and Windows doesn't pick it up, whereas PTP Windows will pick up but I can't access any folders other than the camera related folders like DCIM.
So my workaround is doing it the old fashioned way through CMD in windows using adb push.
Example:
Assuming you have all the stuff you want to transfer in a folder called stuff, adb is located in C:\adb, and your folder known as stuff is also in C:\adb:
C:\adb>adb push stuff /data/media/0
The above command starting from the ">" will transfer all files in the folder called stuff to the root of /sdcard. In the N4, /sdcard is symbolically linked to /data/media/0.
Of course you need USB debugging enabled for this to work...
Device Manager (Hopefully this helps)
In the start menu type device manager, in that window you should see android and or something similar at the top. You want to drop the menu down and right click what should say Google ADB Interface and delete it, make sure you check the confirmation box. After reboot your computer! Once booted plug your phone in a viola!!!
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Roktgr said:
I'm having a similar issue.
I can open device manager but there in no Android anything listed. All that comes up when I plug my phone in is 'unrecognized usb device'. I have 5 different cable I have tired. The OS will only bring up the usb error in a USB 3.0 port. It will not do anything if I use the 2.0 port.
I have gone and tried to manually update the drivers through the device manager but when I select the drivers from Android SKD or any of the other driver packs I get an error that it is not a x64 driver.
I found one suggestion about modding the driver to include the device but windows will not even recognize the device other than a unknown usb.
I'm going to have a bricked computer soon. Any help would be appreciated.
Click to expand...
Click to collapse
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
First, Google universal naked drivers xda. Try those. If they don't work go into device manager and go to where it says let me choose drivers from my computer. Then look for the android composite adb interface.
If you're on win 8 you'll need to allow unsigned drivers. Google how to do that
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#1 is the phone doesn't do anything in USB debug mode. I keep seeing references to having to approve the computer connection but I haven't seen that yet. I have tired 9 usb ports. 6 on my main computer will not bring anything, not even the usb drive. 3 on the labtop will only bring up a 'unrecognized usb drive'.
Click to expand...
Click to collapse
Hello,
"#1 is the phone doesn't do anything in USB debug mode." This is normal!
How I experienced the USB debugging option is that, if turned ON:
1. The Nexus does not appear in my Windows env
2. BUT when in recovery mode, I can use the "adb" commands
If USB debugging turned OFF:
1. Then I CAN see the Nexus in my Windows env
2. BUT I cannot use the "adb" commands in recovery mode.
So you definitely need to have the USB debugging option turned off if you want to see your nexus in Windows, IMO
---------- Post added at 04:16 PM ---------- Previous post was at 04:02 PM ----------
Roktgr said:
Windows 7x64 on all machines. I am trying this on 2 work computers and getting the same result. I have 2 issues that I think are the root of the issue.
#2 is the computer will not recognize the device in anything other than a 'unrecognized usb drive' (UUD). Everyone keeps mentioning the Android Composite ADB interface. It's not there, it doesn't show up or as an option. I can go into the device manager and find the UUD and try and update the driver via the manual method with a disk but it doesn't list any type of hardware that is related to Android or ADB.
Click to expand...
Click to collapse
I think you really have an issue with the drivers. I would install the Google USB drivers. Maybe a bit heavy but then you can be sure that drivers are fine:
http://developer.android.com/sdk/win-usb.html

Unable to recognize MTP mode on computer

So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.
slixzen said:
So as a start to this, the phone is recognizable when running adb devices, I can see it listed there. However, when trying to use the phone in MTP mode, it tells me that there is not a suitable driver.
What I have tried so far:
Uninstalling device in Device Manager on Windows 10
Reboot both phone and laptop
Downloading the latest driver version from Google
Turning off USB Debugging on the 6P
Connecting phone
Attempt to use recently downloaded USB Driver on phone
So when all that is said and done, I get the following screens attached below.
https://imgur.com/a/gni6o
I also tried using this guide to find a MTP Device:
http://www.howtogeek.com/195607/how...evice-to-show-up-in-file-explorer-if-it-isnt/
But that does not exist in either the latest zip download of the USB drivers, or the Google SDK drivers.
I only have the option for:
Android ADB Interface
Android Bootloader Interface
Android Composite ADB Interface
Could anyone provide me with some ideas?
EDIT: I have also tried two USB cables, both have the same issue. The Nexus 6P OEM Cable, and the iOrange Cable.
Click to expand...
Click to collapse
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.
83097markcynt said:
Nexus Root Toolkit has an excellent guide for straightening out Nexus driver issues. Very thorough. Works for me every time.
Click to expand...
Click to collapse
Did not seem to help me. Still unable to to use my Nexus as an MTP device.
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Mine works with PTP mode but not MTP. Could it be Android N interfering? Would like to know how to resolve this matter as well.
having the exact same issues, anyone else have any ideas? did you ever get this resolved?
im going to smash something shortly and I never have in my life...heh
Nope, reinstalled Windows. That resolved the issue.
I had something similar happen. Try running this command at the dos prompt.
net localgroup Administrators local service /add
slixzen said:
Bump, does anyone have a resolution for this? Have also tried from all the settings here:
http://windowsreport.com/windows-10-doesnt-recognize-android/
Going to wipe the phone soon, but would like to take some stuff off of it before doing so.
Both PTP and MTP mode don't work. I have tried installing the Windows Feature Pack, and the MTP package from Microsoft....
Click to expand...
Click to collapse
Thx for getting back to me, I'm about to do the same thing...my windows update wont update anyway and its been pissing me off (not that I care besides OCD)
Now I just have to try to figure out what I need to do to reinstall the (free) windows 10 dealio
To the comment below, tried that, no idea what its supposed to do but didn't fix anything for me.

Windows 10 Not Finding My Phone

Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
robproctor said:
Hello, I am having a rather strange problem. My PC did the dreaded auto upgrade to windows 10 the other day and I also got a new Nexus 6P. It seems my computer won't recognize my phone, at all, when I plug it in via USB. It's not even showing up in the device manager as a problem, it's like nothing happens at all.
I have
- downloaded and installed the latest google usb driver (right click install)
- downloaded the latest mtp drivers
- downloaded official nexus package from Huawei
- installed ADB and android SDK and also reinstalled the drivers from the SDK manager.
- downloaded some update for windows media player as someone mentioned that could be the problem
- tried different cables
- tried different ports (usb 3 too)
I am really at a loss. My work computer works just fine with it so I know the phone and the cable are okay and other things work on those ports on my home computer. By the way the computer is Windows 10 pro - 64bit
Click to expand...
Click to collapse
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
luckyfate said:
Have you installed Google USB Driver for nexus 6p? If not, download Google USB Driver, extract it and save it in your any name folder that you can locate it later, plug n6p in your pc or laptop and it should pop up with USB option to select either file transfer or picture transfer, click one of them, Windows should be able to find n6p driver, if not, go to setting on your pc, device manager, then look at highlighted USB of your nexus 6p whether it is properly installed, if not, then install it by finding the driver that you extracted in that specific folder... Hoping this works for you.
Click to expand...
Click to collapse
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
robproctor said:
Thanks for the response, but yea I already got the new usb drivers and installed them via right click install. The thing is though that in device manager the phone doesnt show up, at all, not even as a problem device. Its like its not there. The phone shows that its charging, but it doesn't recognize that its plugged into a usb port. Im really unsure what to do about this.
Click to expand...
Click to collapse
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
luckyfate said:
Did you install x64 driver from Google USB Driver? Check to see to make sure your USB android debugging is checked. It is kind of odd, try to reboot your pc and nexus 6p, then plug your phone in different USB port if your pc has extra USB port..
Click to expand...
Click to collapse
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
robproctor said:
Are you referring to this USB driver? I dont actually see a 64 and 32 version:
https://developer.android.com/studio/run/win-usb.html
Click to expand...
Click to collapse
Should be on top of the folder that your extracted...​
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
By the way, I also have usb debugging on and usb configuration WAS set to MTP, but I just changed it to try the different variations, but now its stuck on charging and wont change to MTP, but I think its because the phone isnt being recognized by the computer because this morning at the office I was able to change the usb type to mtp and the others, but that computer recognized the phone... AGHHHH WTF
robproctor said:
Ah I see what you are referring to. Well, here is the thing, how do I install those drivers? Remember I cant find it device manager to update the drivers. The only way I could find to install them was to right click the android_winusb.inf file and choose install. It said it installed okay, but of course its not working. Any idea?
Click to expand...
Click to collapse
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Hey Lucky, I really appreciate you helping me out here, but just so you know I am no newb with this kinda stuff. I have went through this process on a couple other computers with no problem, so when I say its not showing up in device manager I mean its literally not there. Its not there and just under some other name or with a problem icon, its literally not in the device list. Also, I do have usb debugging on
luckyfate said:
By the way, if your Android debugging on or check? Just turn "developer options" on your phone and then check Android Debugging. To install x64 USB Driver, on your pc, control panel, device Manager, look for phone USB Driver to see it has some kind of yellow triangle, if so update x64 driver from your extracted folder...
Click to expand...
Click to collapse
Please go to YouTube and type "install usb driver on nexus 6p" search and then follow instructions from the video... Good luck.
WAIT! I got it... Wow I would of never thought this, but apprently my Wacom was the problem. As soon as I unplogged my wacom tablet the phone picked right up... Strange... Anyways, case closed... freaking conflicts!
Okay hold on, still having problems. Well, now the computer dings when I plug it in, but it still doesnt show up. However when I change the phone usb to PTP the phone becomes visible on the pc in windows explorer (but still not in device manager) and when I put it to MTP it disconnects and I cant see it in windows explorer anymore, and still cant find it in device manager... Ugh...
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
robproctor said:
Okay sorry for all the messages, but i did get the MTP working. I had to uninstall the reinstall the drivers a couple times... very strange, but whatever its working... yay!
Click to expand...
Click to collapse
Did you figure out the problem? I'm having the exact same problem with mine and with USB mode not switching from Charging and the PC not even recognizing a USB device was plugged in.
I found using a different cable solved my problem. Don't really know why cause the first one I used seemed fine and worked to charge it, but by using a different one, Win 10 recognized it and got me in the game.

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