Just In Case - How to reboot (hard reset) - Sprint Samsung Galaxy S7 Edge Questions & Answers

Wife's S7 locked up with a black screen, but the capacitive buttons still lit up and volume adjustments made the normal sounds, etc.
This is normally where I'd do a battery pull, but of course the S7 is a sealed system.
Hold volume down + Power for 5 seconds and it's the functional equivalent of a battery pull.
Sent from my SM-G935P using Tapatalk

pitcherj said:
Wife's S7 locked up with a black screen, but the capacitive buttons still lit up and volume adjustments made the normal sounds, etc.
This is normally where I'd do a battery pull, but of course the S7 is a sealed system.
Hold volume down + Power for 5 seconds and it's the functional equivalent of a battery pull.
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
Thanks, had mine lock up a few times actually. I'm hoping it's not hardware related but this phone is pretty new so certainly could be software causing lock ups.
http://forum.xda-developers.com/sprint-s7-edge/help/random-lock-restarts-loud-beeping-sound-t3351338

Related

[Q] Power button not working

Hi,
after unlocking and rooting my Nexus 4 I flashed the franco-kernel. I did these steps with the ToolKit. But now when I start my phone I can press the power button once and it offers me to shut it down. After that there is no reaction when pressing the power button. I tried to reset the Nexus but I still get the same error. Can anyone help? Thanks!
EDIT: My nexus just turned off the screen and I was able to reactive it by pushing the powerbutton. What works all the time is shutting down the phone by long pressing.
From your initial post it sounds like it might be sticking..
Sent from my Nexus 4 using Tapatalk 2
I don't think that it's hardware related. It might be a software issue. Sometimes the screen stays on for ever unless I open an app and close it again. It seems the phone doesn't know what to do when the button is pressed.
EDIT: When connected to PC I can use the button only to power off the phone. I can't wake it...weird

[Q] Nexus 4 died weirdly

ROM: Cyanogenmod
Android OS ver.: 4.4.2
Device: Nexus 4
Apparently, using CleanMaster to clear up RAM and locking my phone at the same time is a bad combination.
My Nexus 4 is now bricked somehow.
I remember my battery is about 60% and above.
My "Hold" button is broken so I used Cyanogenmod's double tap on status bar to lock screen function mostly.
The "Hold" button will work if I pressed the "Sweet" spot.
I tried calling my Nexus 4 and there's a dial tone but my Nexus 4 do not have any indication that there's a call.
No vibration or ringtones.
There isn't any LED light indicating my phone is in critical state.
I believe my Nexus 4 is still "Online" as I still can call it.
Please help! What should I do now? I think I'm the first one to have this problem.
xiaopang254 said:
ROM: Cyanogenmod
Android OS ver.: 4.4.2
Device: Nexus 4
Apparently, using CleanMaster to clear up RAM and locking my phone at the same time is a bad combination.
My Nexus 4 is now bricked somehow.
I remember my battery is about 60% and above.
My "Hold" button is broken so I used Cyanogenmod's double tap on status bar to lock screen function mostly.
The "Hold" button will work if I pressed the "Sweet" spot.
I tried calling my Nexus 4 and there's a dial tone but my Nexus 4 do not have any indication that there's a call.
No vibration or ringtones.
There isn't any LED light indicating my phone is in critical state.
I believe my Nexus 4 is still "Online" as I still can call it.
Please help! What should I do now? I think I'm the first one to have this problem.
Click to expand...
Click to collapse
hold in your power button for 30 seconds. press the sweet spot! this should reboot your phone if its not powered down.
2416
simms22 said:
hold in your power button for 30 seconds. press the sweet spot! this should reboot your phone if its not powered down.
Click to expand...
Click to collapse
Well, I don't know if i'm pressing the "Sweet" spot but I tried holding for more than 60 seconds. Nothing happens.
I think my phone is having CPU or RAM lock?
Any more ideas to force reboot my device? :crying:
xiaopang254 said:
Well, I don't know if i'm pressing the "Sweet" spot but I tried holding for more than 60 seconds. Nothing happens.
I think my phone is having CPU or RAM lock?
Any more ideas to force reboot my device? :crying:
Click to expand...
Click to collapse
hardware reset is holding power plus volume up. it will restart the phone.
Sent from my Nexus 4 using Tapatalk
Warbuff said:
hardware reset is holding power plus volume up. it will restart the phone.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I've tried and held it more than 60 seconds again.
both holding Volume up + Power and Volume down + Power doesn't work.
Thanks for the suggestions though!
I'm still confused.. why did this happened? :l
Oh.!!! After constantly pressing volume up and down with power button and power button alone.
I couldn't tell if my phone had shut down, I tried calling my phone and there was no dial tone!
I tried powering on at the same time and a logo on the screen came up!
My phone is working fine now!
Lesson learned: Do not Clear RAM with Clean Master and lock screen at the same time.
Current Battery Level: 25%
Thank you all!
xiaopang254 said:
Oh.!!! After constantly pressing volume up and down with power button and power button alone.
I couldn't tell if my phone had shut down, I tried calling my phone and there was no dial tone!
I tried powering on at the same time and a logo on the screen came up!
My phone is working fine now!
Lesson learned: Do not Clear RAM with Clean Master and lock screen at the same time.
Current Battery Level: 25%
Thank you all!
Click to expand...
Click to collapse
glad it's working. just to let you know you don't need to clear ram since Android 2.0 eclair. So don't use those apps.
Sent from my Nexus 4 using Tapatalk
805
Warbuff said:
glad it's working. just to let you know you don't need to clear ram since Android 2.0 eclair. So don't use those apps.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Got ya. Thanks for the advice.

Button problems

My first N6P was almost perfect: great screen etc. However, the volumebutton is loose and rattles. Today I got my replacement which has a perfect volumebutton. However, the powerbutton on this one is much deeper into the body and hardly sticks out, making it hard to press it all the way.
Photographs: https://drive.google.com/folderview?id=0B6XWtmGx6H7UVGFYSkE4WWxHZG8&usp=sharing
Number 1 is the N6P with loose volume button, number 2 is the N6P with too deep powerbutton...
Anyone had something familiair? How are your buttons?
ZunRob said:
My first N6P was almost perfect: great screen etc. However, the volumebutton is loose and rattles. Today I got my replacement which has a perfect volumebutton. However, the powerbutton on this one is much deeper into the body and hardly sticks out, making it hard to press it all the way.
Photographs: https://drive.google.com/folderview?id=0B6XWtmGx6H7UVGFYSkE4WWxHZG8&usp=sharing
Number 1 is the N6P with loose volume button, number 2 is the N6P with too deep powerbutton...
Anyone had something familiair? How are your buttons?
Click to expand...
Click to collapse
Mine looks like number 2. Nice stiff volume buttons and and short/deep power button. My power button did feel weird to press at first but over time seemed to become normal. I have had mine without issue since the beginning of December.
My powerbutton is deep too. Volume perfect.
Return it. My first 6P came with a loose non clicky volume button. My replacement's button is perfect now.
Sent from my Nexus 6P using Tapatalk

Problems with power button

Hey guys I've had 2 s7 edges the second one being my current one. They've both had problems with the power button, it won't work. I push it and it doesn't turn on the screen nor does it turn it off when the device is on. Has anyone else had this problem?
Sent from my SAMSUNG-SM-G935A using Tapatalk
Mine is working fine
There seems to be a bug where the volume down and power button become unresponsive. Holding down power and volume down together will make it reboot and fix it.
I can confirm that holding down the power button and volume down even tho they seem unresponsive, still reboots the device and resolves the issue. Hopefully it doesn't come back
Sent from my SAMSUNG-SM-G935A using Tapatalk

Galaxy s8 stuck on white tmobile screen

I was using my galaxy s8 like normal. Listening to google play music, scrolling through twitter. It was at like 8% battery then it just rebooted, whatever didnt think much of it. But now its at the white Tmobile screen with the LED a solid blue. I cant get it past this screen. Holding the power button doesn't force it to reset. Any one else have this issue before?
did you try to hould power and vol. down for about 10 sec...?
Sent from my SM-G950F using XDA-Developers Legacy app
Soft reset with hardware keys
A soft reset is a simulated battery removal. This is used to power a device off when the screen is frozen or unresponsive and the device it has an internal battery that cannot be removed. It does not cause loss of personal data on the device.
1. Press and hold the Power and Volume down key for up to 45 seconds.
2. Wait as the device restarts.
*Taken from T-Mobile's support webpage.

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