Noticed yesterday when my screen is white it looks black smudges under the actual lcd as if its the glue or something, its gets worse when the phones hot hence why I think its a liquid substance. It hasn't been wet and is in A condition so I can rule water out.
My phone has knox warranty tripped, will Samsung still sort a hardware fault not related to this?
mine has it, but it's only really visible when on a white screen, under bright sunlight.. my partner has the same phone, also has it..
but i really can't be bothered to go mess around trying to get it repaired or replaced, it doesn't bother me that much, because i can't see it under normal use.. OK under bright sun will be more normal in the summer, but i'm really not that bothered, but that's just me i guess
Thats how I noticed it, in bright light outdoors... It's annoying but no the end of the world I suppose...
You would think samsung would not be making these types of manufacturing errors by now..
Related
Hello,
Does anyone know of a way I can fix a small (2/3") light scratch on my Nexus' screen without replacing the whole thing? The scratch is just visible enough to be annoying and can barely be felt when running your fingernail over it to give you an idea of how deep/shallow it is. I was hoping maybe some good glass polish and microfiber cloth might smooth it out...
I also heard that a good screen protector can pretty much hide small scratches as well. I thought about getting the seidio cover, but really wanted to repair the scratch first.
Thanks in advance for any help.
Wes
Polish would be the best bet I reckon.
How did you manage to scratch it?
I thought the Nexus' screen was near scratch resistant (excluding falls, concrete, sand, etc)?
Anything harder than glass can scratch it. I used to think that rubbing it on my jeans was safe. But I think there was a small particle of something. I scratched it Barely visible though, wouldn't even call it a hairline scratch. But there was something there that could scratch the glass, a small particle of sand or even a glass dust particle or something would do it.
i have a bunch of very tiny micro scratches that can only be seen in direct sunlight. and i've babied my phone like no other. nothing except my finger tip has touched the screen. i'd like if others can test their phones in the sunlight to compare. no its not the diagonal touch digitizer. these scratches are vertical and some horizontal, right near the center of the screen, where you would scroll on web pages etc.
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches. i have probably 40-50 at this point.
FYI in a normally lit room, my screen looks FANTASTIC, and you would not for one second think there is any such micro scratches. but in sunlight, sure enough, they are there, only can see them at a certain angle.
also i cannot feel these scratches, they are really that small where its not noticeable. but they are absolutely from scrolling the screen. and i touch this thing so lightly its like i barely touch it at all!!
please check your phone too. thanks.
Thanks for all the replies. I have no idea how it got scratched...it resides alone in my front pocket most of the day. I ordered a seidio clear screen protector for it so hopefully it won't get anymore...
Mine are only visible in direct light, too. I can't see them when the screen is on, but when the sun or a light source shines directly on it I can see them. They aren't bad...just noticeable to be annoying...Haha.
Anyway, I guess I will just live with it since I am not very good with polishing compounds and will probably just end up with lots of swirl marks. I just hope they scratches don't grow into cracks with day-to-day use.
Edited: It does make me feel better that I am not the only one with scratch issues.
Thanks again.
Wes
I recommend iDrops. I have a bottle at my disposal and I have removed all kinds of scratches from my various phones and electronics.. Luckily I haven't had to use it on my Nexus yet, but I have no worries that'll it'll work great if I ever need them.
It's a little pricey, but well worth it for how well they work (as long as you follow the directions and spend the TIME it takes to remove the scratches)
http://podshop.com/idrops/
I recommend iDrops.
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Click to collapse
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
Sorry since the scratch I got I've put a screen protector on it. Can't even see the scratch I had and I can't see any faint ones in the middle.
yeah i got a screen protector too, can't mess around with a $600 dollar phone.
RogerPodacter said:
so still nobody has checked their phone in the sunlight to confirm if they too have scratches on the screen?
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Click to collapse
if you are talking about the diagonal lines visible in bright sunlight those are the touchscreen digitizer.
Ive been babying mine aswell, never in pocket with keys or anything, come to notice there is one tiny scratch right on the edge of the screen(black part, left side midscreen) but its there nonetheless, just an eye sore blah
Chevytuff19 said:
I just ordered a bottle. If this works, I will recommend it to all my friends...a product that actually removes (or at least covers up) scratches well can make a lot of money...
I really hope it works.
Thanks for the suggestion.
Edited: Do I need to do the whole phone screen to avoid making a "depression" where the scratch is?
Wes
Click to expand...
Click to collapse
No, you can Just do the spot where the scratch is.
My best suggestion is to spend time on it. Count on at least an hour of polishing it.
RogerPodacter said:
since i've literally babied this phone, and these scratches keep getting worse by the day, i can only assume that this is normal and everybody is having these scratches.
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I'm not, just for the record. And I haven't kept special care of it, I regret to say.
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
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yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
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Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.
has anyone had an issue with your screen showing markings that can't be wiped off? How did you fix it? I have a picture of what mine looks like. https://imgur.com/iPKOUVA
There is either some agent on the touchscreen, fungus or bacteria in between touchscreen and display, or degradation(probably also fungus or bacteria) in the organic layer of the display. Only in the first case there may be another cure than replacing the display unit. By holding it towards a light source in the right angle, you should be able to tell whether the spots are on the surface or below. Then try to clean with glass/tft/plastic cleaner.
In the nineties i got an emergency light with a light emitting organic foil and a 16 year warranty. After a few months it developed some little dark spots like these, which grew within weeks till half of the foil was no longer glowing. I then dumped the thing, warranty or not.
Extreme air humidity or water damage will increase the chance, that this has biological reasons.
Hey guys.
So yestreday I was using my phone with a light in the room. And I decided (since i now have the s7edge for about 3 weeks) to check unde4 light if there already are any microscratches
... and there are some although I take care of my phone like its a newborn baby. But its also only visible under light. So, the microscratches didnt really bother me... i noticed something else. Its like a stain or a smudge on the edge of the screen, on both edges actually... left and right... and they are not even the same, they are not symmetrical. At first i thought its just dirty but after rubbing it, it didn't go away.
So what I did was, I washed it under water (mind you, this was THE FIRST time I got my s7e under water).
I cleaned it good,wiped it good. But it is still there.
Then I went to google about this and found nothing... all i found, worth checking was some guy who said he had a gap between the FRAME and the SCREEN, and that he had sent it back to get that fixed (and it took samsung like 3 times to send him a good phone). So i checked that video and some people in the comments were reporting that the gap between screen and frame is so big that they can put a piece of paper under there. I of course tried it myself out of curiosity and ny phone also has the GAP between screen and frame. And after i washed it yestrday.... i noticed some water in between the edge and screen... inside that gap.
Now guys tell me those anyone else have that smudge or stain? Does anyone know what it is? (Remember it was there before I even got the phone wet for the first time)
And tell me does anyone else have the gap between screen and frame? And did anyone else notice a little water between screen and frame in that gap? Does it mean its not water and dust proof? I must say that I got it wet pretty good under tap water, but it is still working perfectly... i am just afraid now that there is a ways the water will get into that gap someday and ruin the phone. I really hope this is normal and its just how the phone is built and it is till waterproof and dust proof... but i water can get into that gap i do not know how it can be dust/water proof....
Thank you for all the help guys!
Oh and here are the pictures of the screen smudge/stain. I only took pictures of the left side of the phone screen. 4 pictures. 2 are original, other 2 have a marking so you can easily spot what we are looking at.
And you can maybe try to the gap between frame and screen,but i am not sure it will be possible,as i took that picture to show you the smudge,stain and not the gap.
Also I must say that this smudges are on both sides of the screen visible ONLY when the screen is turned of, or if you have a black wallpaper and if you dont pay attention to it you can hardly even notice it, even with black screen or turned of screen. Its the easiest to see under strong light.
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
Hi there,
The gap between the screen and the frame is normal. Every phone has it, and I have it also, was multiple times in a swimming pool with the phone and it still works. About the smudge, I do not know, it seems like the oleophobic coating of your screen is weared off. Maybe send it back if it bothers you much?
102skysx said:
is that the same place for the gap between the edge of the screen or thats for the cover section at the back of the phone.....
also ste you using a screen protector or that stain is directly on or inside your actual screen did u use a screen protector before or not at all
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Click to collapse
Hi, I had the same problem, a while ago, with a Sony device. I thought it is water in the first, but I send it to Sony to be save, and they replaced the screen. It was a part of the screen, it peels off, and sticked on the screen-glass.
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
KavaBreskva said:
Nah its not really bothering me... but i dont know what it is and i got scared a little. Like i said it not really visible unles you tilt the phone and turn it under a light or sun.
I dont know how could the oleophobic coat wear off because the phone is 3 weeks old. Bought it three weeks ago, tottally new.
I dont use screen protector but i do have a spigen case.
So I guess its what Pufnasti said. The screen peeled off and stuck to the outer glass...
Pfunasti, should I send it back so they repair it?
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Click to collapse
I used my brand new Sony deVice only 2 days, and I get this problem. I would say, you should send it to Samsung. It's definitely a hardware problem, and it wasn't caused by you.
I think I found a hardware defect on my phone.
It doesn't affect the functions of the phone whatsoever, but it's a defect nonetheless.
There is a tiny tiny hole underneath the gorilla glass on the black bezel between the screen protector and the case. See attached picture, where the red circle is. This hole is super tiny, I can't see it under well lit room or outside or even in the attached pic. I'm sharing this for the location of the hole so maybe others can check on their phone if there is such hole. If I check in a complete dark room, I can see it. And it's visible only from certain angle, as the pic was taken. Screen has to be on, in order to see the light being emitted from this tiny hole, I'm talking about less than a normal needle point. It has no effect on how the phone work, but I found this last night. At first I thought it's a speck of dust, but it wouldn't go away whatever I did. Then I realized it's a light coming through under the gorilla glass. I'm not going to return the phone for this, but still it's a defect.
Check your phone and let me know if anybody has same problem ?
Mine does not have this problem.
None here