Hi, I was a beta-tester and recieved B330 one week ago, since this time I've observed 2 restart of my phones, phone restarted and I have to start with pin code.
I've my phone 6 months and never seen such a situation, only after update to B330, could someone confirm this issue ?
Maybe the time is too short because a lot of users get update now, but anyhow if you have same issue please write, thanks.
grzesoliwka said:
Hi, I was a beta-tester and recieved B330 one week ago, since this time I've observed 2 restart of my phones, phone restarted and I have to start with pin code.
I've my phone 6 months and never seen such a situation, only after update to B330, could someone confirm this issue ?
Maybe the time is too short because a lot of users get update now, but anyhow if you have same issue please write, thanks.
Click to expand...
Click to collapse
Have you factory resetted after the update? If not try once but do not forget to back up your data.
rspn69 said:
Have you factory resetted after the update? If not try once but do not forget to back up your data.
Click to expand...
Click to collapse
No, I've only wipe cache partition made, I will try with factory reset......
Related
Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!
I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset
I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.
i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?
same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4
This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse
EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.
Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.
Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
re: reboot issues
wpbogdan said:
Anybody else's phone rebooting every few days..?
It hard reboots (Galaxy S7 edge screen), so i thought it might be hardware failure.
Haven't downgraded to 6.0 to check.
I don't have an sd card inserted (because the one i had corrupted which caused my phone to randomly reboot, now i took it out and it still does it)
Also, I noticed that every time it randomly reboots, the battery percentage drops significantly.
G935F, stock
Click to expand...
Click to collapse
Before you updated to nougat 7 did you do a full and complete wipe
which includes wipe system, data, cache, dalvik cache and last but
not least did you do a factory reset in twrp recovery before odin
flashing the Nougat firmware?
Are you 100% sure that you odin flashed the correct Nougat 7 firmware for your S7 Edge?
Flashing the wrong firmware can cause rebooting issues and fast battery drain.
Flashing without doing a full and complete wipe can cause rebooting issues too.
Good luck, have a great day!
Misterjunky said:
-snip-
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Click to collapse
well, i had a clean 6.0 install which upgraded to 7.0 via ota (UK BTU firmware),but thanks i suppose
(and i also factory reset 7.0 many times)
I am getting random reebots since nougat. I flashed the bell nougat (in on Rogers in canada) and then flashed the Rogers CSC. Things seem to check out so I'm not sure what's wrong. I am going to try to get the Rogers nougat files and see if that addresses the issue.
Sent from my SM-G935W8 using Tapatalk
I have the same issue.... I have unlocked phone on a thai carrier
You DO NOT have to do a 'factory reset' every time you have an update, not even for an operating system update.
I don't know where this comes from but it's stupid.
These updates are designed to integrate with existing systems!
You are as likely to solve any issues with a few reboots.
If you have a problem it's likely due to software conflicts of an app you've installed, not the operating system. Android is pretty good sorting itself out.
So, you do a factory reset with all the hassle of trying to get things back to where you were and then you install another app which causes an issue and ...
Pointless as are the cache wipes always suggested. Android is good at managing resources.
At least with a cache tidy up you're not back to square one
I wished folks would stop suggesting factory resets at every opportunity. Mad.
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Sadly I have the same problem. Oddly enough this is my first handheld which I didn't root and the first I am running into such issues with.
Got a OTA update to Nougat and I am getting almost daily random restarts.
I wasn't able to discern any patterns so far. Sometimes while it is charging, sometimes just being in my pocket. It doesn't run hot as if an app is running havok nothing.
So far I cleared the cache and that seemed to help but alas it started again.
Does anyone have an idea what is left to try? I would do a complete wipe, but others reported that it did jack for them so I am hesistant to try it.
Sorry for My bad English, i m italian.
Try to remove Chrome. The issues is there for me.
Bye
I have some problem. Not to mention battery life severely reduced after update to nougat. usually 5h screen on time to now 2.. max 3h. SAD.
Samsung Galaxy S8+ Random Reboots
Same problem with my Samsung Galaxy S8+ running Nougat. Purchased the phone from AT&T and received it 3 days ago. It randomly rebooted twice so far, once when I was looking at photos and once when using the play store
Olynth said:
I get them too, i`m on the lastest NEE software updated via ota. Randomly, when i get it out of the pocket, it says enter pin number because your phone was restarted, i`m using fingerprint lock.
Click to expand...
Click to collapse
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
xantrk said:
Same here sometimes once a month, sometimes twice a day. No idea why. Probably its Sammy
Click to expand...
Click to collapse
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
GeekTN said:
I have the same problem. It is completely random, it can happen every 2 days or once a week. Even after a factory reset, this problem of random reboots still persists. The firmware version is G930FXXU1DQBO and I still have not received a new update. Have you solved your problem?
Click to expand...
Click to collapse
No, the problem is still here, i did not receive any software updates so far. Sometimes it reboots even twice a day, random, sometimes 2-3 weeks without reboot. Waiting for ota update, maybe it will solve it.
GeekTN said:
Do you reset your phone to factory settings? What is your firmware version? It seems that the old versions are not very stable.
Click to expand...
Click to collapse
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
xantrk said:
Resetting on february build helped. Reboot free since almost one month. But im sure it will come back, It did before.
Click to expand...
Click to collapse
After receiving the February version, did you receive a corrective update? If this is the case, it may be the update that has solved your problem.
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
robertorochajr said:
My galaxy s7 have the same issue, rom Brazil zto, full cache wipe data, reinstall rom, i don't know what to do it,
Click to expand...
Click to collapse
Since when did the restarts start? What is the firmware version number of your Galaxy S7?
Hello All,
I have a verizon prepaid version XT1609 and it would not start even after full factory reset, sometimes it reboots many times, other times gets stuck at moto screen or gives a message like UI has stopped. I tried to sideload XT1609_HARPIA_VZW_MPI24.241-2.35-1 stock image that I found on firmware.center but got E:footer is wrong E:signature verification failed, I believe the reason is I need MPIS24.241-2.35-1-13 image with the most recent security update, can someone help me to find that image? Thanks
toltek555 said:
Hello All,
I have a verizon prepaid version XT1609 and it would not start even after full factory reset, sometimes it reboots many times, other times gets stuck at moto screen or gives a message like UI has stopped. I tried to sideload XT1609_HARPIA_VZW_MPI24.241-2.35-1 stock image that I found on firmware.center but got E:footer is wrong E:signature verification failed, I believe the reason is I need MPIS24.241-2.35-1-13 image with the most recent security update, can someone help me to find that image? Thanks
Click to expand...
Click to collapse
I know the vzw version bootloader is locked, but have you tried modifying the software in any way, i.e. rooting, etc.?
If not, a factory reset should have resolved any software issues.
If the phone is still within the return window, I'd swap it for another one; sounds like it may be bad hardware.
Q9Nap said:
I know the vzw version bootloader is locked, but have you tried modifying the software in any way, i.e. rooting, etc.?
If not, a factory reset should have resolved any software issues.
If the phone is still within the return window, I'd swap it for another one; sounds like it may be bad hardware.
Click to expand...
Click to collapse
Phone was good until yesterday, then it started shutting down about every hour and it got progressively worse, now it never finishes loading, even after multiple factory resets. We got it maybe a couple months ago, but could not find the receipt.
toltek555 said:
Phone was good until yesterday, then it started shutting down about every hour and it got progressively worse, now it never finishes loading, even after multiple factory resets. We got it maybe a couple months ago, but could not find the receipt.
Click to expand...
Click to collapse
*removed*
Thanks a lot for your help!
toltek555 said:
Thanks a lot for your help!
Click to expand...
Click to collapse
Np, hope it fixes the issues
Forgive me if this has been posted already before, but I could not find anyone with the same problem after extensive searching.
I bought a used V20 off of Swappa a few weeks before the Oreo update hit. It was working great until I got the notification for the update from Nougat to Oreo. I updated right away and within a few hours of light use, had several random reboots. The phone doesn't feel hot or anything, just reboots mid-use. I can be doing anything, from talking on the phone, to browsing the internet or sending a text. I'd say for every hour of screen on time, I get two reboots. I thought it might be a bad/corrupted Oreo download, so I used the LGUP software to revert it back to Nougat. While on Nougat, the reboots went away. I updated to Oreo again and the reboots came back.
Does anyone have any idea what is happening here? I'll be reverting to Nougat again tonight and keeping it that way until I can figure this out.
Also, the phone is completely stock, except the bootloader is unlocked.
EDIT: Should of also mentioned I've done a factory reset as well.
It may be necessary to hard reset the device so back up thing's and do a hard reset.....
@stinka318 Thanks for the reply. I should of mentioned that I've done a factory reset from the settings too! I edited my original post with this info.
xxravin said:
@stinka318 Thanks for the reply. I should of mentioned that I've done a factory reset from the settings too! I edited my original post with this info.
Click to expand...
Click to collapse
Two ways to reset soft way which is the way you have done or a complete hard reset doing it this way........https://www.swopsmart.com/blog/hard-reset-lg-v20-us996-unlocked/
stinka318 said:
Two ways to reset soft way which is the way you have done or a complete hard reset doing it this way........
Click to expand...
Click to collapse
Oh damn. All my years of using Android phones and I never knew there was a difference. Then again, I've never had problems with any of my previous phones like this so I never needed to learn. Thanks for the knowledge! I'll try it tonight and then update back to Oreo and see what happens.
stinka318 said:
Two ways to reset soft way which is the way you have done or a complete hard reset doing it this way.......
Click to expand...
Click to collapse
No dice. Got a reboot within the first ten minutes after updating to Oreo.
I guess my next option is trying to root it and see if a custom Oreo rom does the same thing. But that laf exploit thread looks like it's gonna take a bit of reading and learning before I attempt it.
Hey all, I've had my phone for almost a month, in the most recent OTA (.11) and no root etc. Noticed the phone go to the boot screen 3x today. This is my first OnePlus device. Just wanted to know if there is any simple troubleshooting I can do without a full wipe.
Check to make sure Scheduled Turn off/on didnt get enabled. It is in Utilities section of settings.
After that i would try just a cache wipe -- shouldnt effect any of your data
I've been getting the same, it is just random, like a soft reboot right? After I updated to 9.0.11 this started happening once in a while.
Dedzdedz said:
I've been getting the same, it is just random, like a soft reboot right? After I updated to 9.0.11 this started happening once in a while.
Click to expand...
Click to collapse
Morpheus991 said:
Hey all, I've had my phone for almost a month, in the most recent OTA (.11) and no root etc. Noticed the phone go to the boot screen 3x today. This is my first OnePlus device. Just wanted to know if there is any simple troubleshooting I can do without a full wipe.
Click to expand...
Click to collapse
I regret the inconvenience. Its a known issue and will be fixed in the up-comming build. Please report the same from the community app feedback section from your end.