Random Drops in Sound Volume - Samsung Galaxy S7 Edge Questions and Answers

So, I have had the S7 Edge (Exynos) for about 2 weeks and I noticed that the phone randomly decreases by itself the volume level for both the earspeaker and the call notification sound.
At first I thought I miss-pressed the volume buttons, but no, it happened 3 times already with no specific scenario....
After similar problems with the multiwindow button (already a spread problem reported heavily on xda) - random press by itself, I think I am starting to get sick of all the issues that this phone has and start to regret my ex S6 Edge+.....

Mines has the same problem, haven't been able to find a solution... Did you find aa way to fix it?

Related

Loud in-call volume

I've been noticing the following strange behavior:
Sometimes the in-call volume is just too loud. Even on the minimum volume setting someone standing a couple of meters away from you will still perfectly hear the conversation. This only happens when receiving a call, never (as far as I can tell) when making one.
If during the call I switch on and then off the speaker, then the volume goes back to what it should be.
Has anyone noticed this before? Workarounds?
Yes, I've noticed this.
Always does it when it has been connected to a headset.
I seem to remember it went away when I installed the Modoco rom...
Mine still does it with the Modaco rom
@squirreleater: Thanks for your reply. It is just as you say
@both: Do you know if the latest HTC firmware fixes this issue? I know, I know, but I can't find the time these days to upgrade and find for myself
I`m on the latest MCR and it still does it. Its really P*****G me off now. I hate to take a call because of it.. Surely more people than us 3 are seeing this?
Yup, same thing for me although I've never noticed a difference between receiving and making calls (will watch out for that now). Quietest setting is still ridiculously loud. I'm on MCR 2.6 but have noticed on other roms as well.
I've noticed this too, but seems as though when I press volume up, it starts working again and allows me to lower the volume.
I can confirm that your workaround is just fine. Thanks.
So if i press volume up then down it will go quieter?
I will try this next call i get...
I am getting this same problem ... thanks for the tip I will try it.
I just noticed this. but after having my hero for like over a month. Could have appeared when i installed like 3 games yesterday but cant see why games would cause that to happen. but yea the workaround of increasing then decreasing the volume works. and it only happens when i receive the call. strange...

Nexus One -- Incall Bug

So here's my issue.
During a call if i recieve a SMS/MMS/Email, my earpiece volume drops dramatically and i can use the volume rocker and put it too full and it still doesn't get back to a decent level.
So i was wondering if anyone else has noticed this and is having this small problem, other than that i am completely happy with the phone so far , haven't touched my iPhone since i recieved the Nexus One Jan 7th
P.S. i have SMS Popup app installed and same problem, so i have tried removing the app and still no cure
I haven't tried this on SpeakerPhone or BT Headset
I can 2nd this bug.
Along side, if you were to use any touch tone to send DTMF tones while on the phone (say you're entering your credit card or something), it also goes down real low. This is definitely a bug.
C
ya ....argh!!...hopefully a firmware update fix
I have experienced the bug as well...but what is even more strange is that if I get another text message or email and it causes the phone to vibrate the in-call volume shoots up even louder than it was before. I think it may have something to do with dual microphone and background noise cancellation this phone has.
No problem for me?
Just thought I'd offer some more input, but I don't think my phone is experiencing this problem..? I am currently on the phone with T-Mo, and had to enter numbers via the number pad while in the call, and the volume didn't adjust (neither up or down) at all.
I'm glad I found this thread. I should have read through all of the posts in XDA before starting a brand new thread about this. Sorry guys! I even have this issue listed on google's help forum with some ppl indicating the same. The call volume decrease for me when a call comes in. I have to put the phone on speaker, then take it off speaker in order to get the volume back to where it was. I use to have the volume decrease during an active call when a email or text comes in, but a small work around was to set the ringtone and notifications to silent in settings and in text and emails. Does anyone know if this is a software or hardware issue? or if there will be an OTA update to fix? This phone is amazing otherwise...I know there isn't a TON of ppl reporting this, so I hope google doesnt forget about us. I received a replacement that did the same thing along with new bugs the original didn't have, so I sent it back.
I have it also. Just thought it was me!
@johnboywilson, do you think google will come out with an OTA update for this? This is technically my first android phone, so im not sure how often they come out with updates, or if they get to all the issues no matte how few ppl might be having them. I had WinMo before, and they were pretty good at getting to bugs, sometimes even if just a handful of ppl have them. I had a samsung behold II for 2 weeks. I've only been using android for a little over a month now.
next time this happens will someone try swapping to speaker phone then back to handset and see if it goes back to where it was. I've had a problem a couple times where I couldn't hear the caller, switched to speaker phone, heard them fine, switch back to handset and the volume was back to normal. I honestly dont remember if I had received a notification at the time or not but I'd be curious to know if it is the same thing.
@zjchaser, if you had seen my two previous posts, you would have seen that I use the speaker phone on then off method to correct the volume decreasing when a call, text or email comes in while on a call. This is just a work around and not a fix. I need to know if we will get an OTA update to correct???
@Mrplennium I`m sure they will. if you go onto google support pages you will see what questions people are asking and what faults other people are experiencing.
@zjchaser I have had that problem too. If im on a call and i switch between speaker phone and handset the sound goes off. If i then make a new call the sound is still off and i have to switch between speaker and handset to get it to come back on!
Still love the phone though..
@johnboywilson, I hope you are right. I am one of those ppl that started a thread on the google forum about this issue, and others have been reporting it. I was just fearful that this is one of those issues that's in the minority, so google might skip over it. I hope that's not the case. Other than that, this is by far the BEST phone i've ever owned. I have no other issues with it.
I use the wired headset mostly, but I can confirm this as well. It isn't just another call or SMS for me that causes it...anything that adds a notification (SMS, plugging in to USB, email...anything!). The volume either goes crazy up, or crazy down. It seems to alternate.
It went down the other day after an email during a call, so I had to put the rocker all the way up just so it would sound normal. Shortly thereafter, I got a text and lost my hearing for about 10 mins...the phone can get very loud.
Seriously, this needs to be fixed.
Yup, it happens through the wired headset as well. I think it's def a software issue. Hope you have google people patrolling this site and seeing these issues as well. The first OTA update is coming this week, but for the 3G issue. No one knows what other possible fixes might be included.
Even received a replacement that did the same thing. Not sure why some ppl have working devices, and others have these software glitches. I doubt i'll ever be an early adopter again.
WOW! ok, after 3 preliminary tests, I can conclude that the OTA update has resolved this issue!!!!! YEEPEEE!!!!!!!! Now the phone is PERFECT! I will keep monitoring the situation throughout the day to see if it stays that way, which I can't imagine why it wouldn't!!!THANK YOU GOOGLE!!!!
it didnt fix the problem when i did the update,still have low incall volume
If you have low incall volume - rise it, or flash a kernel with volume boost hack. This bug has been resolved months ago. You're talking about something else.

[Q] Nexus 4 in-call volume problem

I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
Jersey1 said:
I am having problems with the in-call volume of my Nexus 4. Say I have it at 4/5, it will remain at this for a while, however, it does not maintain this setting. When I answer a subsequent phone call, the in-call volume will have reset itself to 2/5. It is quite annoying answering a phone call, not hearing the person on the other side and then having to increase the volume again. I actually returned my 1st Nexus 4, however, this problem is now occurring on my replacement phone as well. Would anyone have any suggestions as to what might be causing this problem before I contact Google again. I have not made any adjustments to the OS of the Nexus 4. Thanks for any help!
Click to expand...
Click to collapse
I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
gee2012 said:
I have Volume + installed from Google Play and it increases the volume considerably from the speaker, through bluetooth and headsets. If you try it go to settings/sounds/sound effects and choose Volume + instead of Music Fx. I`am using the paid version and it works great for me.
Click to expand...
Click to collapse
Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
help!
Jersey1 said:
Thanks for your reply. Actual loudness of the phone is not a problem, when the highest in-call volume setting is maintained. However, the phone will randomly reset itself to the 2/5 setting. Over the weekend, I give the Volume + app a try. It has an individual setting for in-call volume, however, the problem still occurs. Do you think the problem is software related and therefore potentially could be rectified by the next major update to be released? I'am worried that I may have to try and return another phone to Google!
Click to expand...
Click to collapse
Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
changogger said:
Did you ever find the solution? I just got a Nexus 4 and have the same issue. I've been searching like crazy for a solution!
Click to expand...
Click to collapse
I forgot to say that even though is the same issue, in my case is the other way around. The volume resets to 5/5 even though I change it to 2/5 during a call. The 2/5 setting seems to last only some time but surely after a few hours, when I make or receive another phone call the volume has gone up to 5/5.
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
nemilose said:
I have the same issue. The volume is always to the max. During the call I lower it, because it is too loud at the maximum, but during the next call, the volume is at maximum again. I tried several applications that adjust in-call volume, but it had no effect.
Click to expand...
Click to collapse
I believe we might have an application installed that's resetting the volume, would you mind sharing the applications you have via private message and then we can check which we have in common and go from there? If you agree I'll send you mine as well.
After several factory resets I finally found out what was the problem. Automatic Call Recorder has an option named Maximize recording volume (or something like that). When I turned off this, the problem was solved.

[Q] Call Volume So Low Almost Inaudible. Reboot usually fixes it.

Thanks to a Turkey Day special, I got my new Samsung Galaxy S5 free and have been enjoying it immensely. However, about a week ago, I started to have a problem making/receiving calls. The volume on calls (speakerphone & earpiece) was so low it was almost inaudible. Lowering/raising volume and even adding extra volume feature on calls failed to make the call any louder. The only thing that works is rebooting the phone. I am running the latest NI2 update and want to know if anyone else has this problem. Is it a bad phone? Do I need to replace it?
Also, for some reason I can't send/receive text messages to one contact on my contact list, wondering if it's a problem on my end or his.

Anyone have random lock up and restarts with loud beeping sound?

So this has happened maybe 3 times now. I did apply the latest OTA and did a hard reset so everything is fresh. I have had this phone lock up on a few occasions now. Last week I had the hardware keys quit responding. The power button and one of the volume rockers just didn't work. I had to download an app from the play store to get the reboot menu to pop up so I could reboot it. Keys were fine after reboot. The few times it has locked up, the phone makes a loud steady buzzer sound then will reboot and everything is fine. The screen will freeze along with the buzzing sound for maybe 10 seconds before rebooting itself. One time I was playing a game, the other was on an incoming wi-fi call it just locked up both times it played the buzzing sound through the speaker and did reboot itself. Starting to think it may be a hardware problem with maybe the PBA board. Only other thing I can think that might be messing it up, I do use adgaurd as a local VPN on this device.
Anyone else have such issues? I don't want to send it into Samsung just to have them tell me everything is fine if it's a software problem causing it. I have already hard reset so at this point I guess I could try to disable adgaurd to see if that helps. Anyone else have any similar problems with this phone?

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