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Anyone had problems with the battery cover? I took mine off when I first got it and when I tried to put it back, it only clipped into 3 corners, 1 was loose and slide on and off so was never flush.
I've sent it back to Mobilephonesdirect for them to "assess" and see if a replacement is needed. Bloody hope so, its faulty!
Nope, no problems here although i had to open & close the cover several times to reset the device.
Other than finding it the worst battery cover design ever made by HTC, no. I did notice that when putting it back on you put the right side in first and then snap it all down evenly, that it left one corner up and it simply needed a gentle push and it all went flush.
I am concerned about the long term use of the cover, it is difficult to get on and off at best and certainly not designed for ease of use.
The cover is metal but the phone it snaps onto is plastic....and the plastic contact points will wear, that's if the metal battery cover itself doesn't relax its shape a little and get less tight. It seems a bad solution to me but HTC aren't alone in this, I see that battery covers are becoming cheaper and nastier across all brands. At least the HTC cover is metal. I try not to remove my cover...ever.
Yeah, it's a little tight for my liking, if you swap out the sim or memory card a lot it could cause problems. Second battery too.
Hopefully the back case will be available to buy somewhere. It must cost pennies to make.
arfster said:
Hopefully the back case will be available to buy somewhere. It must cost pennies to make.
Click to expand...
Click to collapse
Yeah, but they'll probably be available on eBay for about £25, despite that.
I thought I was doing something wrong when I could not budge mine.
On a new phone it takes quite a bit of brute force.
battery cover
Yep, mine stays up on one corner too. Just a little nudge and its back on flush!
Technique is King
Everything requires a technique, then it becomes easy!.
Really all one needs to do is slide your thumbnail under the cover's edge; from one end to the other till there is a millimeter gap, then voila! simply pull off!
If you try to pull it off using the indented 'tab' then good luck to you, Frustration Guaranteed!
sunking101 said:
I try not to remove my cover...ever.
Click to expand...
Click to collapse
Unforyunately my phone already got stuck a couple of times and the only way to bring it to live again was removing the cover and soft reset or remove the battery.
A shame that the reset button is not reachable from the outside. It might be easy to make a small hole in the cover right above the reset button.
nicelad_uk said:
Anyone had problems with the battery cover? I took mine off when I first got it and when I tried to put it back, it only clipped into 3 corners, 1 was loose and slide on and off so was never flush.
I've sent it back to Mobilephonesdirect for them to "assess" and see if a replacement is needed. Bloody hope so, its faulty!
Click to expand...
Click to collapse
I had the same problem with the cover on mine. I found that I must have slightly bent the cover when i first removed it, when i bent it back (to make the fit a bit tighter) it never happend after that.
sunking101 said:
I try not to remove my cover...ever.
Click to expand...
Click to collapse
I will try not too. However if the phone locks up I'll have no choice but to remove the cover and press the red button.
ya i also think the battery cover is design in a wrong way
it took me awhite to open it...
u know i scare i open to hard will spoilt it
Some of the covers are a bit loose. Thank goodness the shop I bought it from, replaced mine for me.
I was thinking maybe I could take off that bottom "HTC" cover and gently pinch the sleeve of the USB connector back together. Anyone successfully done this?
Thanks!
this is exactly why i use the dock & WANT the car dock..
It just pops off, Google for a tear down.
I'm in the middle of taking mine apart to clean dust from the screen. Can't get a warranty replacement cause the phone is rooted. The bottom piece is a real pain to take off, but can be done with some patience. Just make sure to use a plastic tool and not a screwdriver. I used the ifixit teardown guide and a youtube teardown guide.
Quick question, how long was it before you got dust under the screen? Also did you notice any signs such as the screen not being totally flush with the housing? I really need to know because I'd like to root my N1 but it's only been a month. Also from what I've seen around the forum there is a gentlemen that can help you get a warranty from HTC but idk about now that you've opened the phone
dhendrix11 said:
I'm in the middle of taking mine apart to clean dust from the screen. Can't get a warranty replacement cause the phone is rooted. The bottom piece is a real pain to take off, but can be done with some patience. Just make sure to use a plastic tool and not a screwdriver. I used the ifixit teardown guide and a youtube teardown guide.
Click to expand...
Click to collapse
Did you try to get a replacement and were refused because you are rooted or did you not try because you knew you would be refused?
mafaesto said:
Quick question, how long was it before you got dust under the screen? Also did you notice any signs such as the screen not being totally flush with the housing? I really need to know because I'd like to root my N1 but it's only been a month. Also from what I've seen around the forum there is a gentlemen that can help you get a warranty from HTC but idk about now that you've opened the phone
Click to expand...
Click to collapse
Had my phone a couple months before I noticed any dust. The bottom left corner (where there was dust) seems like maybe it's sealed as 100% as the other corners, but nothing obvious at all and no clicking sound type stuff that others have reported. I posted some pictures in the dust thread.
irishrally said:
Did you try to get a replacement and were refused because you are rooted or did you not try because you knew you would be refused?
Click to expand...
Click to collapse
I told them I'd rooted and they guy said my warranty was void. Said I could send it in and there's a chance that they would take it, but also that they could charge me for a board swap, which is $196. He couldn't give me a certain answer how it would be handled. Said that they take care of the warranty service in their Houston location, which wasn't where he was at, so he couldn't find out for sure.
I have dust on the side of my screen. One white speck just to annoy me. I wouldnt mess with taking it apart in fear that i might add even more dust underneath
dhendrix11 said:
I told them I'd rooted and they guy said my warranty was void. Said I could send it in and there's a chance that they would take it, but also that they could charge me for a board swap, which is $196. He couldn't give me a certain answer how it would be handled. Said that they take care of the warranty service in their Houston location, which wasn't where he was at, so he couldn't find out for sure.
Click to expand...
Click to collapse
I dont get why people are doing this. If it was me, I'd keep quiet about the bootloader's status and see if they notice.
It's not like you can hide the telltale padlock.. It's there for a reason. HTC made it easy too see if you voided the warranty.
Indeed you can't, but the technicians may not care, or even be paying attention when it boots up and miss it, or even not bothering to turn it on for something like a dusty screen.
Rusty! said:
I dont get why people are doing this. If it was me, I'd keep quiet about the bootloader's status and see if they notice.
Click to expand...
Click to collapse
I was told that if they notice, they'd likely charge my card $196 to replace the main PCB. The other alternative was that they'd call me back and tell me the warranty was void and send my original phone back and have me send back the replacement. Either way, I have to wait til that all plays out before I could root the replacement phone and get it set back up like my original. Instead, I spent two hours with the phone I've got and the screen looks like new.
dhendrix11 said:
Had my phone a couple months before I noticed any dust. The bottom left corner (where there was dust) seems like maybe it's sealed as 100% as the other corners, but nothing obvious at all and no clicking sound type stuff that others have reported. I posted some pictures in the dust thread.
Click to expand...
Click to collapse
I appreciate the response I'll check it out, I am just extremely worried. At the same time, I have never had my phone replaced. I usually just work on them myself for all those simple problems. I don't know that my screen is sealed properly, it clicks occasionally but hasn't been lately. But it definitely doesn't sit flush with the right side..
starkruzr said:
I was thinking maybe I could take off that bottom "HTC" cover and gently pinch the sleeve of the USB connector back together. Anyone successfully done this?
Thanks!
Click to expand...
Click to collapse
Maybe this would help , if you dont fix it ...
http://cgi.ebay.com/Nexus-One-Port-...ZViewItemQQptZCell_Phones?hash=item5886e20fb8
Good luck ...
50 bucks for a standard micro USB port? That's daylight robbery, any electronics supplier will have for peanuts!
Does your S5 battery door creak/squeak when you put pressure in certain areas?
I have one that does creak/squeak when you put pressure where the Samsung logo is (under the auto focus), and another S5 that doesnt.
Does yours?
Put a good amount of pressure - is this normal?
Is your snapped on properly?
Sent from my SM-G900P using Tapatalk
Nope, mine doesn't make any noise at all when I put pressure on it. Like eyecon said above, you sure it's on securely? If so, perhaps there's a defect with your back cover. But yeah, that's definitely not normal behavior.
Ya if it squeaks, I'd get it exchanged since it may not be closing and snapping in properly, thus negative the water resistant seal
Sent from my SM-G900P using Tapatalk
no issues here, my battery door is strongly in place. But i do have some doubt about the rubber gasket in the back, if you guys want to take a look at my thread and post your findings it would be greatly appreciated
http://forum.xda-developers.com/showthread.php?t=2716219
U should get it exchanged with warranty.This should not happen.
Sent From HTC One Android Revolution 62.0 KitKat 4.4.2. Sixth Sense
BrandonPrice31 said:
Does your S5 battery door creak/squeak when you put pressure in certain areas?
I have one that does creak/squeak when you put pressure where the Samsung logo is (under the auto focus), and another S5 that doesnt.
Does yours?
Put a good amount of pressure - is this normal?
Click to expand...
Click to collapse
Mine does. I went to the store and asked for another to check on it and it did the same thing in the same location (in the middle of the power button side). I switched two covers on two phones and all combinations were with the exact same problem. Guess a bad batch or who knows what. It's driving me crazy . I'm waiting for my UAG case which I guess will cover up the issue.
Mine does. And it irritates me like anything. Going to the store to get it replaced.
Anyone else with this problem?
Sensamic said:
Anyone else with this problem?
Click to expand...
Click to collapse
If you have it go to your store and change it.
I have try that in the store and my was fine, but try it on the spot, so you don't have to go back again
I have the same problem and the Samsung support mean to me, I must send my phone to the Samsung repair. They are crazy, I don't like to send the complete phone to change 1 back cover, next week I wend to the provider where I bought the phone and then I see, maybe they'll change the cover
Yup, have that too but it doesn`t bother me a bit. I use a flipcase or s-view case anyway.
My wireless charging back cover creaks like mad. Worse place are just below the power button and above the camera lens.
Sent from my SM-G900F using Tapatalk
A phone that creaks bothers me a lot.
Today I started to notice this on my s5. It's mostly on the right side, but it can squeak a little if pressed in the middle. It's not something that is very audible but what worries me is if waterproofing is compromised or not.
Also, it's fully snapped on and o checked that multiple times
EDIT : Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not. Is it normal for water to enter there? Or is there a problem in the case?
Also, in most all of the inserts the cover clicks when i put it back on, except on that right side that i mentioned. Funny enough, the water leak on the heart rate sensor is on the left side of it.
griffin_1 said:
Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not.
Click to expand...
Click to collapse
Anyone can tell me if this is "normal" or if i should take it to warranty? Is a back case even covered under warranty?
griffin_1 said:
Today I started to notice this on my s5. It's mostly on the right side, but it can squeak a little if pressed in the middle. It's not something that is very audible but what worries me is if waterproofing is compromised or not.
Also, it's fully snapped on and o checked that multiple times
EDIT : Just noticed that pressing on the heart rate area, the case gives in a bit and has a small gap. I poured a bit of water on top of it to see if it would leak a lot of water (haven't used the phone on water or tested the waterproof before) and after i take out the case a bit of water entered through there. It wasn't much, but maybe if it was submerged in a bit more water it would leak more inside and i don't know if it would reach the battery or not. Is it normal for water to enter there? Or is there a problem in the case?
Also, in most all of the inserts the cover clicks when i put it back on, except on that right side that i mentioned. Funny enough, the water leak on the heart rate sensor is on the left side of it.
Click to expand...
Click to collapse
Mine creaks on the right side as well, and I made sure the case is fully snapped all around. And just like yours, in most all of the inserts the cover clicks when i put it back on, except on that right side. Its annoying at times, but I learned to ignore it most of the time. I wnot bother exchanging or returning. Had the phone for couple months now.
crazyalee said:
Mine creaks on the right side as well, and I made sure the case is fully snapped all around. And just like yours, in most all of the inserts the cover clicks when i put it back on, except on that right side. Its annoying at times, but I learned to ignore it most of the time. I wnot bother exchanging or returning. Had the phone for couple months now.
Click to expand...
Click to collapse
Its something that only a few people seem to experience because i haven't found many reports of it, only a few. Probably some batches of phones with a production problem or not so good quality control, i don't know =/ But i do know that all the clips are snapped on or at least look like it.
I actually contacted Samsung about it but got the generic and expected reply to take it to a repair center to analyse the phone - which i didn't. My main concern would be any problems with waterproofing, but i just putted on a case and don't think much about it now actually.
So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
hakoreh said:
So I've had my S5 for over 2 months. I'm always very careful with my stuff. I had the original cover on the phone and once a week I would run it under cold water to wash off any grime or dirt. Everything would be fine.
Now I got the wireless charging cover and I did the same routine. I made 1000% sure it was sealed completely. Now I start to experience slow down and freezing. So much so I have to remove the battery to restart. So I take off the cover and I see water on the battery. Not a lot but this is supposed to be wster resistant. I also notice some water where the cover snaps on to the phone. I dry it all off..I also called Verizon who said I'd have to go to the store to check for water damage which I say to myself Huh? But it's water resistant. Anyways I go to the store and they see nothing wrong with it. They said I can get a like new replacement but I feel that unfair since I spent my money and its not even 3 months old.
I noticed when I got home that by the speaker win the wireless cover it's not flush against he phone. The snaps are all in place but still there's a considerable gap between the cover and phone. Then I took the cover off and put the regular cover back on and there was no gap. It's flush against. Now is it possible hbis is a defect?
And should I accept the replacement device? Right now he phone is Ok but I'm worried no one wants a damaged phone.
Also my boot screen says custom even though I haven't rooted. I even used a root checker to make sure. Only thing I did was turn off some apps and install nova.
Weird? Advice?
Ty
Click to expand...
Click to collapse
Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
kprice8 said:
Well, first of all. The extended battery and cover for it were said a lonnnng time ago to not be water tight. So that's probably part of your problem.
Secondly, I would recommend using Computer screen cleaning wipes, or a microfiber cloth and a little bit of windex or other non-harmful glass cleaner to clean it instead of running cold water over it..
The more you can control what is cleaning it, the better off you are. A little more than A LOT.
Click to expand...
Click to collapse
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
Click to expand...
Click to collapse
My apologies, it is still early.
I have still read on these forums that despite the claim by Samsung that it will hold the seal, users were saying it doesn't. Perhaps do a search for it and see what they say?
hakoreh said:
I'm running the stock battery and the wireless cover. I've read a lot of places it keeps the wireless seal. In fact the Samsung site States the same.
Click to expand...
Click to collapse
if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
Hobson318 said:
if you are using an official samsung accessory, you can send it back to samsung for repair. they will replace damaged parts with new ones. or you can go to verizon and get the like new one. either way, i wouldn't hold on to it if it has water damage and is acting flakey. it will never be right and by the time you get fed up with it you are out of warranty. replace it. and really, if verizon gives you a phone that is in as good a shape as the one you have, and works perfectly, who cares if someone else tried it and didn't like it and returned it.
Click to expand...
Click to collapse
I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
hakoreh said:
I spoke to Samsung and they basically said I got a defective cover which honestly is BS. They said they can repair the phone but I wouldn't have access to a replacement and they don't provide replacements. Honestly I've always liked Samsung but now I'm thinking should I just take the replacement, sell it and get the LG G3 or something.
Click to expand...
Click to collapse
At least samsung is willing to repair the phone. They could have just said it was your fault for not installing the cover correctly. I sent them a 16gb S3 a while back that I bricked. They fixed it and sent it back to me as a 32gb model. Did right by me. You aren't going to be any worse for taking the replacement verizon will give you. It will still have the same warranty plus it has the benefit of additional QA testing from factory.
Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick
blackice000 said:
Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick
Click to expand...
Click to collapse
Up to you, but you can get a screen with the glue and battery for about $30. The tear down is pretty simple once you watch a video. The glue will be enough for the screen and back. I just did my wife's, hers was well used. and after, it's like brand new. Just a thought.
Edit: I forgot to mention. If you take this route. some clothes pins with some paper towels help keep the screen and back, nice and tight while the glue cures.
Oddly, my screen is adhered perfectly...just the back section is coming apart.
Perhaps it's time to search out a "same form factor/slightly larger" phone with the better or the same basic specs?
Rick
blackice000 said:
Recently, my back cover (upper left corner down to about the center of the phone as viewed from the front) has begun to peel away from the bezel. It appears to have affected the signal strength. It can be pressed closed, but will not (obviously) stay that way. It may have been the battery swelling...but perhaps not. I tried to contact Essential service...but no answer.
So Sad,
This phone is in perfect condition, not a scratch on it, been in a cover it's entire life. Purchased directly from Essential!
Still works fine, but likely will not survive long term with the case being open.
I am looking for a replacement in the same form factor/size with a same sized-or larger screen.
I would have kept this phone for a much longer time, if not for this issue.
Fixes?
Rick
Click to expand...
Click to collapse
Happened to me when it launched. It's more than likely just the adhesive. There's nothing behind the back cover. You might want to get new adhesive and work on peeling the rest off and re-attaching it. Battery is behind the screen and if it were swelling, the screen would begin lifting too.
Just be careful removing the back, if you choose to. It's ceramic, so it's hard but usually hard also means brittle. The screen is also held on by adhesive, so using heat could weaken it under the screen too, depending where you apply the heat.
Also, Essential went out of business in February. No one there's gonna read your emails.
Any idea what the adhesive is??
Rick
gk1984 said:
Happened to me when it launched. It's more than likely just the adhesive. There's nothing behind the back cover. You might want to get new adhesive and work on peeling the rest off and re-attaching it. Battery is behind the screen and if it were swelling, the screen would begin lifting too.
Just be careful removing the back, if you choose to. It's ceramic, so it's hard but usually hard also means brittle. The screen is also held on by adhesive, so using heat could weaken it under the screen too, depending where you apply the heat.
Also, Essential went out of business in February. No one there's gonna read your emails.
Click to expand...
Click to collapse
blackice000 said:
Any idea what the adhesive is??
Rick
Click to expand...
Click to collapse
No, sorry. When it happened to me, I warrantied it. Wish I could help more. Try looking at some teardowns. But the iFixit teardown was done completely wrong - Essential addressed that in a Reddit AMA shortly after launch. iFixit tried to freeze it to remove the screen and gave a bad rating as a result when you remove the screen with heat. The Essential is put together very similarly to a PIxel, actually. But, it is what it is.
One of the teardown guides/videos might show or mention the adhesive used.
I used black b7000
So, it appears in addition to the back coming off, the battery is swollen as well. I am bummed. I actually LIKED this phone.
Will have to get another cell phone to replace it, but what is the about the same size with a bigger or same sized screen?
Rick
blackice000 said:
So, it appears in addition to the back coming off, the battery is swollen as well. I am bummed. I actually LIKED this phone.
Will have to get another cell phone to replace it, but what is the about the same size with a bigger or same sized screen?
Rick
Click to expand...
Click to collapse
It's not bad to replace the battery. It's cheaper than a new phone anyway