Screen doesnt turn off when answering call from headset - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

- Steps to reproduce the problem.
1. Connect a wired- or bluetooth-headset.
2. Make sure the screen is locked and turned off
3. Call your android phone using a different phone
4. Answer the call using the button on your headset of choice
- What happened.
Call is answered but the screen on the phone is unlocked and accepting touch input causing unwanted input when phone is placed in (for example) a pocket.
- What you think the correct behavior should be.
When call is answered using headset, the screen should remain locked.

Related

Answering calls when open and Speakerphone mic volume

Hi,
Is there anything that can be done to improve the mic volume when on speaker phone - I have had complaints when more than a foot or so away that people can't hear me.
I have the phone open on my desk most of the time and am just trying to work out the best way to deal with calls as they come in. At the moment unplugging the USB and then flipping the screen and then trying to answer the call seems a bit ham fisted and I keep on loosing calls
I personally never use my MDA Pro as a conventional phone. I find it too bulky. My own method is to always use a bluetooth headset.
If I was in your situation, I would have the Universal open on my desk, with the bluetooth headset lying beside it. When the phone rings, simply put on the bluetooth headset,press the call receive button on it, and away you go.
You don't really need to flip the screen, just close it and then use the green button to answer the call. Will work fine with the USB connected if you don't mind people looking at you strangely.
Hi Guys,
Thanks for the responses.
I don't have a headset so haven't gone down that route yet. Will they work with Skype and VOIP software etc on the phone?
As for closing and then picking up, I'm wondering if the phone has a problem because I have tried this a couple of times and have lost the calls although I am generally unplugging the USB, closing the phone and then answering - have only had the phone a couple of days so still getting the hang of it.
Hmmm....can it be used when in pda mode to answer and make calls... I have tried this, but I think either my machine's mic & speakers dont work on the inside (screen side) of the clamshell, the other person on the line can't hear, and I hear their voice (distantly), which means it is coming out of the back of the screen, not the front. Its either that or the device just isnt designed to work in this orientation.
Has anyone else tried recieving or making calls with the screen facing out in portrait mode?
Re the Bluetooth headset answering method, great idea, I do this, but I have found that sometimes my o2 blue headset loses the pairing when I press the answer call button, so I lose the call anyway.
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Can anyone tell us how it should work, will the recent rom upgrade fix this, is there even a mic and speaker on the inside lid?
Click to expand...
Click to collapse
The Mic is right next to the power button, so it is as close to your mouth when in PDA mode or closed. Also There are two speakers on the hinged lid, in PDA mode it's the slightly recessed oval shape 10mm from the top dead centre.
I've never discovered a software method of disabling this speaker. Possibly a hardware fault? Might be worth discussing with your handset provider

standby when ending call via BT-headset

Hello there,
has anyone an idea how to realize this:
blackstone is in standby - bluetooth is activated - bluetooth headset is on - both connected - call comes in - I take the call with the bt-headset - talk - I end the call with the bt-headset - blackstone remains on until the adjusted time for standby is reached
but I would like the blackstone switch into standby mode immediately after ending the call
is this possible ?
greetz
smuggs
This needs addressed - sleep after a call during headset mode
In headset mode the phone does not go into sleep mode or power off automatically after a call. This is a major issue for those of us who leave the phone in the pocket in the car or when using bluetooth headsets. I have finished calls recently and then 5 or 10 mins later my phone would connect to someone random in the phonebook whilst driving which is quite embarrassing "I didnt call you" - "yes you did"!!
In the meantime I am using constant device lock but this is a clumsy solution for what surely MUST be a common problem. Can anyone else not help us out and try to get the device to sleep after a call during headset mode? I would be so grateful for a useful solution that doesnt involve a constant device lock that I dont really need!
Cheers
I'm having the same problem also....
The list grows - surely there must be others out there with the same problem. We should try and get out heads together to crack this one!
the_flyer said:
The list grows - surely there must be others out there with the same problem. We should try and get out heads together to crack this one!
Click to expand...
Click to collapse
ooch aye the noo ...
obviously NOT ... which makes me wonder ... as for me this is a main issue
pimpin' seems to be more important than functionality ... huh?
i guess i will write to htc and see what they r saying
will post answers here
greetz
smuggs
Sounds good man, keep up posted. Its a major issue for me too!
ok folks .. here is the very annoying answer i got from htc support
You recently wrote us about an issue that you have encountered with your HTC Touch HD. There is only one way to instantly set the device into standby mode: please press quickly the power on/off.
what shall i say ... THAT'S CRAP !!!
and i'm still thinking that there must be a workaround ... redefining the buttons or something like that ... any ideas from the specialists in here ?
c'mon guys - help us out here
greetz
smuggs
that's really strange...just tested it.
connection htc/jabra bluetooth.
htc device lock ON.
an incoming call arrives, pick up the call via bt-headset. end the call via bt-headset. phone is immediately locked again (htc own device lock), display is on. after 1 minute also the display turns off.
or do you mean something completely different?
Same here and it feels retarted.
Ooe of the major purposes of a bluetooth headset is to avoid contact with the device. So having to take out the phone or handle it (in a car/office whatever) after a BT call is rediculous.
BT headset drops call
I am not sure if I should pose my questions here but my Jabra BT headset is connected to my Blackstone on standby mode via BT. However, when an incoming call comes, the BT headset does not get the call but is transfered to the HTC handset instead. I have no problems making outgoing calls on the Jabra headset. It's frustrating when I am driving... could anyone tell me how to remedy this?
Thanks in advance.
end call via BT into standby works with LockMeLite
hello there,
with LockMeLite http://forum.xda-developers.com/showthread.php?t=478606 and my samsung wep250 bt-headset
it works
this headset is non-a2dp-capable
dunno if an a2dp capable headset will work, but will test is (next week)
greetz
smuggs
I have tried flashing newer fancy roms and tried various lockers but no applications are intuitive enough to fix this simple fault. When making a call in 'headset mode' the fast sleep mode prevents accidental presses during a call. Unfortunately when the call is ended via handsfree/car kit/recipient, the phone wakes back up to life.
Any locker I have used is active indiscriminantly when pressing the power on button to wake the device from sleep. I have tried lockmelite, hd tweak for inbuilt MS lock, pocketshield and another locker however none have the function to only lock the device whilst in headset mode and after a call has ended. This is a request to developers, expert cooks and modifiers please can anyone help us out?
Thanks a million
Check this, it can do the trick...
h..p://www.pocketshield.net/default.htm
S2u2 V2.04 workes fineas you needs, even look during a call (gives black screen)
I'll do a try
As I have the same request/problem I'll try the following with the help of AGEProfile.
- I create a profile actived when the headphone is connected, when this profile is activated it launches a program named MySuspend so my phone is suspended.
- I create another profile activated when the headphone is connected and there is a call in progress, this profile does nothing but it exists (only)
So when my phone goes connected with the headset (BT) it goes suspended.
When I receive a call it wakeup as normal and the profile is switched to the second one (but does nothing)
When the call finishes, the first profile is activated again and the phone goes suspended.
That's all (and it should work, I just made the setup for that).
Regards,
P.S. sorry for my english because it's not my language.
I also have this same question. After ending the call the screen stays unlocked and will inadvertently call a number sometimes.
I tried
Yes I made a try yesterday evening in real conditions and it work very well
So I'm very happy
I forgot to mention that I also use the Inesoft to have the screen locked when one call come in.
Hope this will be useful for you too
Regards,

bluetooth handfree issue

I use a BT handfree, but sometimes I may want to answer a call using the phone itself.
If I slide to answer, I don't expect the phone to transfer the call to my handfree. It has been working in this way for all the phones I used previously
However, N1 will still transfer the call to my handfree in this situation....Any solution? (other than pressing the bluetooth soft button on screen)
fatboyhk said:
I use a BT handfree, but sometimes I may want to answer a call using the phone itself.
If I slide to answer, I don't expect the phone to transfer the call to my handfree. It has been working in this way for all the phones I used previously
However, N1 will still transfer the call to my handfree in this situation....Any solution? (other than pressing the bluetooth soft button on screen)
Click to expand...
Click to collapse
That was what I was going to suggest. One additional button-press doesn't strike me as terribly burdensome.
Anyhow, the way it works makes sense to me. If I have a bluetooth headset stuck in my ear, chances are I'm going to want to use it for the call, even if I answered the call using the slide just because I picked up the phone to see who was calling and slid to answer while I had the phone in hand rather than using the button on the bluetooth device.
I Have been driven nuts by this for ages, to me the nexus one does it right.
My car handsfree answers after 4 rings, if I really didn't want to miss the call I'd press on the phone to answer, only then to panic when I couldn't hear them and then have to use speakerphone and turn off the radio manually and then have a really difficult conversation.
now, if the handsfree is connected it's always used.... I think there is a privacy function (that's what it's called on some other phones anyway) which will switch the call to the handset.
- Anthony
lol i don't know what you guys are smoking.... but it is up to personal preference i guess.
It would be better if we have an option for that so everyone will be happy

how to keep it locked when making a BT call?

When my Imagio (stock Verizon ROM) is locked, and a call comes in, it stays locked. This is great because I can answer it with my car's BlueTooth unit and never take the phone out of my pocket and no buttons get accidentally pressed. But, if I initiate a call from the car's BT unit, I notice that the phone app comes up on the phone and while it does go back to the locked state *after* the call is over, during the call the screen is responsive to presses even though it was locked. This is no good because I've had stuff changed accidentally by my jacket's contact with the screen while it's in a pocket during a BT call.
Does anyone have any idea how to keep it in the locked (screen unresponsive) state when initiating calls by BT?
I'm having the same problem. I have noticed that the phone acts differently in different cars. Although the phone is locked after the call in one of my cars, that's only effective if my holster hasn't started pushing buttons, which keeps it from locking.
My previous (Motorola Q) phone did not unlock during bluetooth calls.
Verizon was no help when I reported this problem to Tech Support.
Thanks.
John

Activating S Voice with bluetooth while screen is locked

Previously on my S2, I can not activate voice dialing with my BT headset while my screen is locked with anything other than a simple swipe. For example, I use pattern lock. Whenever the phone is locked, pressing the button on my BT headset does nothing. When the screen is unlocked, it brings up the voice dialing feature whether it is S voice on the note 2 or vlingo on the S2.
So whenever I am out fishing or driving and wants to make a quick call using voice dialing while the phone is in my pocket or in a waterproof case, I can't do it without unlocking the phone first by drawing my pattern. That is a real PITA so often, I do not lock the phone except with a simple swipe which has zero security.
Solution:
Tap the green phone app, select call settings, Accessory settings for call, look under BT headset settings for outgoing calls, enable Make calls even when device locked.
Now using my LG stereo bluetooth headset, I still can't directly access the S voice when the screen is locked. But, I can long press the call button(on my BT headset) and then it will dial the last number called. Then I quickly hang up, lightly press the call button(on my BT headset), and then S voice will be enabled and I can say "Call David Mobile or play music, etc).
Try it on your phone and BT headset and let me know if you can access S voice directly while the screen is pattern locked. I would have to quickly dial the last number first and quickly hangup in order for S voice to wake up behind the locked screen.

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