Problems with music (Google, Spotify, etc) - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Anyone else having issues? Songs play for a bit then stop...or is it just me?

jasonm253 said:
Anyone else having issues? Songs play for a bit then stop...or is it just me?
Click to expand...
Click to collapse
I think its t-mobile... in this phone never happened but used to happened on the note 5 using spotify and happens a lot on my moms G4 on pandora

Monsi said:
I think its t-mobile... in this phone never happened but used to happened on the note 5 using spotify and happens a lot on my moms G4 on pandora
Click to expand...
Click to collapse
Yeah no problems on my s3-s6 first time having an edge and it's frustrating when I'm jamming and then a pause lol.

Sounds like a buffering problem. I don't have this issue with Spotify.
Sent from my SM-G935T using Tapatalk

Monsi said:
I think its t-mobile... in this phone never happened but used to happened on the note 5 using spotify and happens a lot on my moms G4 on pandora
Click to expand...
Click to collapse
TheShoxter said:
Sounds like a buffering problem. I don't have this issue with Spotify.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Ended up cleaning my partition cache by turning off phone and holding volume up, power, home. Seems like everything is OK now.

jasonm253 said:
Ended up cleaning my partition cache by turning off phone and holding volume up, power, home. Seems like everything is OK now.
Click to expand...
Click to collapse
Was just going to recommend that because I also had issues with pandora, although not with my local music stored on SD card but a clearing of cache appeared to fix it!

I have been playing around with the phone, power saving mode seems to be the culprit. Once the screen is off it stops any background data usage on the phone (see screenshot). Try it out and let me know if it makes a difference for you.

datnukkapenut187 said:
I have been playing around with the phone, power saving mode seems to be the culprit. Once the screen is off it stops any background data usage on the phone (see screenshot). Try it out and let me know if it makes a difference for you.
Click to expand...
Click to collapse
Yes that was the problem. Power saver mode on my s6 didn't do that. Thanks for the help.

datnukkapenut187 said:
I have been playing around with the phone, power saving mode seems to be the culprit. Once the screen is off it stops any background data usage on the phone (see screenshot). Try it out and let me know if it makes a difference for you.
Click to expand...
Click to collapse
Yes I saw the same thing when using power saving mode. That and the stuttering while scrolling through web pages. Haven't used power saving again

jasonm253 said:
Yes that was the problem. Power saver mode on my s6 didn't do that. Thanks for the help.
Click to expand...
Click to collapse
You're welcome

Related

Unlocking screen takes while!

Hey,
Did anyone had a same feeling about unlock a screen?
I use my nexus 5 and time of reaction - click a power button to switch on screen takes not even one second was reacting so fast that I can't even say how fast it was but in case of my new device which is Samsung s5 is takes while longer !!! And I check with power button and home button. Now I don't know if that's problem with my device or some one else have same feeling.
TomaLLoS said:
Hey,
Did anyone had a same feeling about unlock a screen?
I use my nexus 5 and time of reaction - click a power button to switch on screen takes not even one second was reacting so fast that I can't even say how fast it was but in case of my new device which is Samsung s5 is takes while longer !!! And I check with power button and home button. Now I don't know if that's problem with my device or some one else have same feeling.
Click to expand...
Click to collapse
Same here its a little annoying
knate.baca said:
Same here its a little annoying
Click to expand...
Click to collapse
only when phone is not use for longer time that's happen but I case when I switch screen off by power button and at the same time I click back to switch him on again is reacting quite faster.
Now maybe some solutions or just I've to use to it?
It's always like that since S1.
Try to live with it.
Sent from GT-I9500
dragon135 said:
It's always like that since S1.
Try to live with it.
Sent from GT-I9500
Click to expand...
Click to collapse
but I've nexus 5 galaxy s4 and is not that extremely long like s5
Try turning off animations. That usually does it up. I know it does in all previous galaxy models I've used.
Edit: that will speed up unlocking but not waking the phone which is what you are after. The title confused me a bit.
Sent from my GT-I9505 using xda premium
Yep. I also noticed a slight delay when pressing home button to turn on the screen
-Sent from Tapatalk
Format not solve problem....
Hope that update of software bring a solutions for this problem
Try turning off S-Voice to listen to home button.
Settings > S-Voice > untick Open via home key​
degast said:
Try turning off S-Voice to listen to home button.
Settings > S-Voice > untick Open via home key​
Click to expand...
Click to collapse
That what i did first and still unlock time take while sometimes not but most of the time is slow reaction from click power/home button to wake up phone takes while is really disappoint
I also just noticed this as well. It started happening after I installed the 32 gig SD card. There is a slight delay when I press the power or home button. It's not drastic, but slightly noticeable. I had the GS2 and never had that. Is this something that can be fixed by software update? Besides that one nuance, this phone is excellent in every way!
Two things after much research!
TomaLLoS said:
Hey,
Did anyone had a same feeling about unlock a screen?
I use my nexus 5 and time of reaction - click a power button to switch on screen takes not even one second was reacting so fast that I can't even say how fast it was but in case of my new device which is Samsung s5 is takes while longer !!! And I check with power button and home button. Now I don't know if that's problem with my device or some one else have same feeling.
Click to expand...
Click to collapse
This seem to be a hardware/firmware problem. Some of the remedies that have worked for me are: 1.) Turn off auto brightness. 2.) Use a smaller SD card, 16 gigs or less.
Check your battery graph. Is there a constant blue line underneath the graph, if there is, like on mine, I was told it should not be there! I have heard that the only time the blue line should appear is when the screen is on. I am still researching this information but many heads are always better than one. :fingers-crossed:
vvveith said:
This seem to be a hardware/firmware problem. Some of the remedies that have worked for me are: 1.) Turn off auto brightness. 2.) Use a smaller SD card, 16 gigs or less.
Check your battery graph. Is there a constant blue line underneath the graph, if there is, like on mine, I was told it should not be there! I have heard that the only time the blue line should appear is when the screen is on. I am still researching this information but many heads are always better than one. :fingers-crossed:
Click to expand...
Click to collapse
Interesting you mentioned using a smaller SD card. I just replaced my 8 gig card for a 32 gig card and that's when I noticed the difference. Why does that affect it though? This phone should be able to handle 128 gigs! I really hope this is software related. I never use auto brightness, so I know for a fact it's the SD card that's causing.
Seems to be a pretty good conclusion.
Mrplennium said:
Interesting you mentioned using a smaller SD card. I just replaced my 8 gig card for a 32 gig card and that's when I noticed the difference. Why does that affect it though? This phone should be able to handle 128 gigs! I really hope this is software related. I never use auto brightness, so I know for a fact it's the SD card that's causing.
Click to expand...
Click to collapse
I think certain class 10 high end cards require a certain amount of power to keep them alive? So when the phone goes to sleep for a period of time and the cpu processes down, maybe not enough power, either battery or cpu is being offered to the card. Since more than half of the programs are partly held by the SD card, upon waking the device it takes a some time for it to reassociate all the files? IDK, this is just my best guess as to the why. However, I tried at the suggestion of a few others a program called SD maid available at the Play store and it really seems to have helped so I bought a license to support the author. I highly recommend this app now. It's a very useful tool and for those with root, even more so!
This is certainly weird, if related to sd cards
-Sent from Tapatalk

Battery draining on stock rom.

I bought this phone few days ago and after some using noticed that battery drains really fast with WiFi/Mobile data. I downloaded Greenify and hibernated all apps using network. I turned off Sync, NFC, Energy saving on, screen brightness really low, gps, bluetooth still it drains with 2-4h using WiFi or mobile data(3g).
Can anyone think of something that drains my battery so fast? Thanks for any help!
R0m3t said:
I bought this phone few days ago and after some using noticed that battery drains really fast with WiFi/Mobile data. I downloaded Greenify and hibernated all apps using network. I turned off Sync, NFC, Energy saving on, screen brightness really low, gps, bluetooth still it drains with 2-4h using WiFi or mobile data(3g).
Can anyone think of something that drains my battery so fast? Thanks for any help!
Click to expand...
Click to collapse
Sounds like you either have a process that's preventing your phone from going into deep sleep, or your battery is malfunctioning. Try checking your sleep states with an app like BetterBatteryStats and see if your device goes into sleep mode properly.
P.s. My device lasts ~2 days with medium usage, always connected to the internet with either 3g or WiFi,and I'm not even using Greenify or anything similar, so the battery life is generally pretty decent.
SpaceDye said:
Sounds like you either have a process that's preventing your phone from going into deep sleep, or your battery is malfunctioning. Try checking your sleep states with an app like BetterBatteryStats and see if your device goes into sleep mode properly.
P.s. My device lasts ~2 days with medium usage, always connected to the internet with either 3g or WiFi,and I'm not even using Greenify or anything similar, so the battery life is generally pretty decent.
Click to expand...
Click to collapse
Ehh... thingy "PowerManagerService.WakeLocks" keeps waking the the device up. What now?
R0m3t said:
Ehh... thingy "PowerManagerService.WakeLocks" keeps waking the the device up. What now?
Click to expand...
Click to collapse
Check the partial wakelocks screen. You should be able to locate the app that's causing the problem there. Also, I've read somewhere that cleaning the cache (either through Storage Settings or recovery) helps.
SpaceDye said:
Check the partial wakelocks screen. You should be able to locate the app that's causing the problem there. Also, I've read somewhere that cleaning the cache (either through Storage Settings or recovery) helps.
Click to expand...
Click to collapse
Made a screenshot of partial wakelocks.
R0m3t said:
Made a screenshot of partial wakelocks.
Click to expand...
Click to collapse
Well, it looks like that AudioMix process is causing your problems. I did a google search and found this thread that might help you.
Some have reported that disabling touch and lock screen sounds fixed the issue, while others said that clearing the cache did it for them. I'm afraid you're going to have to experiment
Thanks for the help! I'll try to fix the issue then.
R0m3t said:
Thanks for the help! I'll try to fix the issue then.
Click to expand...
Click to collapse
You're most welcome. Good luck!
SpaceDye said:
You're most welcome. Good luck!
Click to expand...
Click to collapse
It didn't solve it. I'm still having the issue after factory resetting, flashing a new rom, and data resetting. So I noticed that below Audiomix theres written "1013". I googled it, and it should be media according to this thread: http://forum.xda-developers.com/showthread.php?t=442557 . This thing I'm having is such a headache.
R0m3t said:
It didn't solve it. I'm still having the issue after factory resetting, flashing a new rom, and data resetting. So I noticed that below Audiomix theres written "1013". I googled it, and it should be media according to this thread: http://forum.xda-developers.com/showthread.php?t=442557 . This thing I'm having is such a headache.
Click to expand...
Click to collapse
Hmm. That process is obviously tied to something media related, but I can't tell what... A music player perhaps? Do you use any media streaming apps? I'm afraid I'm at my wit's end here... Wish someone else would lend a hand :/
SpaceDye said:
Hmm. That process is obviously tied to something media related, but I can't tell what... A music player perhaps? Do you use any media streaming apps? I'm afraid I'm at my wit's end here... Wish someone else would lend a hand :/
Click to expand...
Click to collapse
I disabled apps like "Adapt Sound" and "SapaMonitor" and AudioMix went down to 1%.(I used media player to try if disabling these apps screws something up). Battery life seems a little bit better but hey, it could be better . Thanks for all the help again! That was really awful... Glad it's over
Happy to help

Media randomly pausing on S10+

Hi everyone,
I am facing a problem where almost any media (Youtube, Spotify, Default Player, VLC) I have kept randomly pausing in the foreground as well as in the background. I have tried tweaking a lot of optimization and battery setting but no results from that. I also cleared cache from the recovery.
If anyone has a solution to this problem, that would be great!
Thank you in Advance.
I've noticed this issue as well. Figured it was just me. I haven't found a fix for it yet.
Sent from my SM-G975U using Tapatalk
Me too
avearora said:
Hi everyone,
I am facing a problem where almost any media (Youtube, Spotify, Default Player, VLC) I have kept randomly pausing in the foreground as well as in the background. I have tried tweaking a lot of optimization and battery setting but no results from that. I also cleared cache from the recovery.
If anyone has a solution to this problem, that would be great!
Thank you in Advance.
Click to expand...
Click to collapse
Go to Settings-Device care-Battery-Settings(Top Right Side)-Sleeping Apps
Now Remove All The Apps From Sleeping Apps Which You Use Often, Example Spotify or Any Media Player
Now Close All Apps And Try. Everything Will Work Without any Hassle :good:
Quicksilver said:
Go to Settings-Device care-Battery-Settings(Top Right Side)-Sleeping Apps
Now Remove All The Apps From Sleeping Apps Which You Use Often, Example Spotify or Any Media Player
Now Close All Apps And Try. Everything Will Work Without any Hassle :good:
Click to expand...
Click to collapse
Not true, I didnt have spotify selected, it just started the last 2 days for me.
Gilley said:
Not true, I didnt have spotify selected, it just started the last 2 days for me.
Click to expand...
Click to collapse
i had the same issue in youtube vanced and samsung music player. i removed them from sleeping apps. its working without any hassle now.
Quicksilver said:
i had the same issue in youtube vanced and samsung music player. i removed them from sleeping apps. its working without any hassle now.
Click to expand...
Click to collapse
IC, well I know my Spotify had worked just fine up until this update (and not sleeping) I did on Sunday and yesterday didnt really use it so didnt notice it like I did today in my vehicle.
Gilley said:
Not true, I didnt have spotify selected, it just started the last 2 days for me.
Click to expand...
Click to collapse
I checked and i didn't have any sleeping apps. Also mentioning again, it pauses random even in foreground (i.e. when i am using the app or watching a video on YouTube).
Sent from my SM-G975U1 using Tapatalk
This happens to me with google play music, you need yo allow background battery activity in the app, then it works.
Sent from my SM-G975F using Tapatalk
Gilley said:
Not true, I didnt have spotify selected, it just started the last 2 days for me.
Click to expand...
Click to collapse
Same this started for me after the March update
I also have this issues with Google play music... but soon after I uninstall and reinstall it back then problem fixed. Tested with other music player also fine now. Hope this helps
Only a patch would make it work! Nothing helps
Sent from my SM-G975U1 using Tapatalk
I had the same issue. Reset my settings and even wiped my cache partition again.
Updating Device Care to 10.0.01.0 somehow fixed that and some new battery draining issues I encountered after the ASD3 update
Remove the apps from sleeping apps and also from optimize for battery not just sleeping apps
I had the same with what's app audio voice notes and solved this way
Have not seen this on both S10E and S10+ devices here.
Granted, the S10E doesn't get the (media) use as the S10+ but I've watched long youtube videos as well as full feature movies (Plex) and never once have I experienced a drop out or pause. I use Youtube Vanced because youtube ads suck.
I have the 1TB 12GB Ceramic S10+ if that makes any difference.
cpufrost said:
Have not seen this on both S10E and S10+ devices here.
Granted, the S10E doesn't get the (media) use as the S10+ but I've watched long youtube videos as well as full feature movies (Plex) and never once have I experienced a drop out or pause. I use Youtube Vanced because youtube ads suck.
I have the 1TB 12GB Ceramic S10+ if that makes any difference.
Click to expand...
Click to collapse
This only happens when you are playing something and turn of the display as normal so the phone should be in standby mode
YouTube and videos are normally playing as the phone is already in active mode and screen is on
Mohamad Gahed said:
This only happens when you are playing something and turn of the display as normal so the phone should be in standby mode
YouTube and videos are normally playing as the phone is already in active mode and screen is on
Click to expand...
Click to collapse
Hmmm not sure why I would turn off the display while watching a video.
Now if you're talking about streaming music, then I have not tried that. (That would make more sense?)
This happens to me when i disable background usage for google play music, it randomly stops after couple of seconds.
Sent from my SM-G975F using Tapatalk
Mine does when using all4 player well annoying constant pauses through programs
Sent from my SM-G975F using Tapatalk
cpufrost said:
Hmmm not sure why I would turn off the display while watching a video.
Now if you're talking about streaming music, then I have not tried that. (That would make more sense?)
Click to expand...
Click to collapse
Yep
Talking about streaming audio not video

Battery drain out

Hi guys, it's the second time when my phone drain the battery overnight, it's happened to you? Wich maybe the cause?
Hello,
Same here, it appened 3 times.. I went to sleep with 70% and at wake up no battery.. Today i've not used my phone between 3 hours, it was at 78% i just verify right now if a have notification and i see than the battery is at 48%. It's very strange.. phone is very hot, all apps cleared..
After I have wrote this problem my phone is stuck and I need to restarted,is very hot,cache memory is clean,no apps in background....why? maybe the new miui solve this problem?
I had this problem one time.. It was so hot, black screen, after 5min on "power" button the phone have restarted and stay on the Mi logo during 20minutes.. Can't help you.. I've see than we aren't alone with this problem but don't know how to resolve
cristeasavu said:
After I have wrote this problem my phone is stuck and I need to restarted,is very hot,cache memory is clean,no apps in background....why? maybe the new miui solve this problem?
Click to expand...
Click to collapse
Your phone isn't entering in to deepsleep
I would say it isn't an OS fault, but it is an app that you are installed that is doing it.
I'm positive even that this is the issue.
Now, do you have root to use a Wakelock monitor?
No,I have not Root,I will install and try to figure out the app guilty for this thx ,this answer help us
any news on this? Still have this problem, phone gets hot, processors at max freq until the battery runs out... Only a reboot fix for some hours or days... then it happen again
maxionline said:
any news on this? Still have this problem, phone gets hot, processors at max freq until the battery runs out... Only a reboot fix for some hours or days... then it happen again
Click to expand...
Click to collapse
As i said, it's an App that is taking the deepsleep out.
Try to point it out with an wakelolock monitor app
Pupet_Master said:
As i said, it's an App that is taking the deepsleep out.
Try to point it out with an wakelolock monitor app
Click to expand...
Click to collapse
This is the process that are wakelocking the phone and drains all the batt, check the screenshot.
maxionline said:
This is the process that are wakelocking the phone and drains all the batt, check the screenshot.
Click to expand...
Click to collapse
DRM = Another App is accessing it or Persist Partition is fuzzy.
I think it's another App who access it, usually Video Streaming Apps
Pupet_Master said:
DRM = Another App is accessing it or Persist Partition is fuzzy.
I think it's another App who access it, usually Video Streaming Apps
Click to expand...
Click to collapse
Thanks for the information! The only app that i have is youtube, but i never use it. I debloated the phone thinking it will fix the sudden battery drain. but no. so there is no other streaming app that i know
maxionline said:
Thanks for the information! The only app that i have is youtube, but i never use it. I debloated the phone thinking it will fix the sudden battery drain. but no. so there is no other streaming app that i know
Click to expand...
Click to collapse
Youtube and Google apps are notorious to drain the battery.
Try to uninstall it and see if it fix.
Pupet_Master said:
Youtube and Google apps are notorious to drain the battery.
Try to uninstall it and see if it fix.
Click to expand...
Click to collapse
Uninstalled by adb windows tool. testing if the issue persist. I will return here to report the result. Thanks!
Found that browser (just kiwi deskrop shortcut) version of the app is both faster, less drainy and does not show you that many ads also can flip to desktop mode to access creator studio functions
Pupet_Master said:
DRM = Another App is accessing it or Persist Partition is fuzzy.
I think it's another App who access it, usually Video Streaming Apps
Click to expand...
Click to collapse
Hey Puppet_Master since i uninstalled youtube app i do not experienced anymore sudden battery drain, you was right that youtube was triggering the DRM services. Thanks you very much for your help. You saved me!!!!
maxionline said:
Hey Puppet_Master since i uninstalled youtube app i do not experienced anymore sudden battery drain, you was right that youtube was triggering the DRM services. Thanks you very much for your help. You saved me!!!!
Click to expand...
Click to collapse
Pupet_Master said:
Click to expand...
Click to collapse
Sadly it happened again yesterday, was 10:30am, touched the phone for taht reason, check the temperature... and was warm, unlock, and the two big cores was stuck at 2208mhz again... battery at 30%, was at 65% two hours before. Again the android.hardware.drm...
I dont have any video player installed, nothing new installed. I hope that android 10 fix this issue, but i doubt..
maxionline said:
Sadly it happened again yesterday, was 10:30am, touched the phone for taht reason, check the temperature... and was warm, unlock, and the two big cores was stuck at 2208mhz again... battery at 30%, was at 65% two hours before. Again the android.hardware.drm...
I dont have any video player installed, nothing new installed. I hope that android 10 fix this issue, but i doubt..
Click to expand...
Click to collapse
I guess playstore os Chrome is doing it.
DRM isn't something from Android but an app that access it
Do you watch google play videos?
Perhaps you can try to set back the theme to the original theme. I have done mine and the draining stopped. If I use any custom theme, suddenly the phone will get hot and then drain battery like hell.
I've reverted to original theme and so far there's no issue apart from sometimes the phone suddenly hang and have to do a reboot.
Pupet_Master said:
I guess playstore os Chrome is doing it.
DRM isn't something from Android but an app that access it
Do you watch google play videos?
Click to expand...
Click to collapse
Never use google playa vídeos, well, i dont even play videos in the phone
---------- Post added at 02:02 PM ---------- Previous post was at 02:01 PM ----------
lavenderyew said:
Perhaps you can try to set back the theme to the original theme. I have done mine and the draining stopped. If I use any custom theme, suddenly the phone will get hot and then drain battery like hell.
I've reverted to original theme and so far there's no issue apart from sometimes the phone suddenly hang and have to do a reboot.
Click to expand...
Click to collapse
I have the original theme, never changed it

My S5e has been restarted randomly in every 6-8 hours, what to do to fix it?

I got Tab S5e a month ago. It was a 128 GB/6 GB version. Okay, since the day I picked it up, it works great and functions very well but it restarts randomly like twice a day.
What can I do to prevent this?
Clear system cache and try a hard reboot.
Try in safe mode to rule out a 3rd party app.
Any recently installed or uninstalled apps or updates?
blackhawk said:
Clear system cache and try a hard reboot.
Try in safe mode to rule out a 3rd party app.
Any recently installed or uninstalled apps or updates?
Click to expand...
Click to collapse
I only have Telegram, Twitter, Keep Notes, Groove Coaster, Mario Kart, Mana, and Discord installed.
Still on UI 3.1 and Android 11.
kokoroanime said:
I only have Telegram, Twitter, Keep Notes, Groove Coaster, Mario Kart, Mana, and Discord installed.
Still on UI 3.1 and Android 11.
Click to expand...
Click to collapse
I never allow any social media apps to be installed... they are malware by their very nature.
Check for memory leaks. That could cause that type of behavior.
blackhawk said:
I never allow any social media apps to be installed... they are malware by their very nature.
Check for memory leaks. That could cause that type of behavior.
Click to expand...
Click to collapse
I've installed Telegram, Discord, and Twitter on my Tab A 9.7 and I never had the problem.
kokoroanime said:
I've installed Telegram, Discord, and Twitter on my Tab A 9.7 and I never had the problem.
Click to expand...
Click to collapse
You do now... and malware is a potential cause.
You are what you load.
blackhawk said:
You do now... and malware is a potential cause.
You are what you load.
Click to expand...
Click to collapse
I want to know how to Clear system cache and try a hard reboot on S5e and how to check for memory leak?
kokoroanime said:
I want to know how to Clear system cache and try a hard reboot on S5e and how to check for memory leak?
Click to expand...
Click to collapse
Google for the button combination.
Clear system cache is found on the boot menu.
A hard reset is sometimes called a soft reset and stimulates pulling the battery. On many Androids it's done by holding the power button down for 20-30 seconds until it reboots.
I've never seen a memory leak on an Android and once on an Apple app. More common on Window machines. The ram usage will kept creeping up until it runs out of ram and reboots.
The app causing it will show it in its memory usage in Developer options. Pretty easy to spot.
A poorly coded 3rd party app is usually the cause.
blackhawk said:
Google for the button combination.
Clear system cache is found on the boot menu.
A hard reset is sometimes called a soft reset and stimulates pulling the battery. On many Androids it's done by holding the power button down for 20-30 seconds until it reboots.
I've never seen a memory leak on an Android and once on an Apple app. More common on Window machines. The ram usage will kept creeping up until it runs out of ram and reboots.
The app causing it will show it in its memory usage in Developer options. Pretty easy to spot.
A poorly coded 3rd party app is usually the cause.
Click to expand...
Click to collapse
I already did clear system cache which was successful and I gave it a day to see if it worked out but it didn't. It's still rebooting random every 6 hours especially when I'm not on it.
kokoroanime said:
I already did clear system cache which was successful and I gave it a day to see if it worked out but it didn't. It's still rebooting random every 6 hours especially when I'm not on it.
Click to expand...
Click to collapse
Does it happen in safe mode?
If so either the firmware is corrupted or it's a hardware failure. How old is the battery, it's current capacity? Did you check for a memory leak?
blackhawk said:
Does it happen in safe mode?
If so either the firmware is corrupted or it's a hardware failure. How old is the battery, it's current capacity? Did you check for a memory leak?
Click to expand...
Click to collapse
I haven't set it on Safe mode.
How old is the battery? I got it off Amazon one month ago. The battery is just good and the battery life lasted so good and it never drains. I never used the tablet while it's charging.
kokoroanime said:
I haven't set it on Safe mode.
How old is the battery? I got it off Amazon one month ago. The battery is just good and the battery life lasted so good and it never drains. I never used the tablet while it's charging.
Click to expand...
Click to collapse
Return it if you can. Twist their ears...
blackhawk said:
Return it if you can. Twist their ears...
Click to expand...
Click to collapse
Is there another way to prevent this?
kokoroanime said:
Is there another way to prevent this?
Click to expand...
Click to collapse
You really want to go through Samsung warranty?
Better get while the getting's good. Run through the Amazon
blackhawk said:
You really want to go through Samsung warranty?
Better get while the getting's good. Run through the Amazon
Click to expand...
Click to collapse
Oh yes, my S5e would stay up to about 11 hours until it restarted itself randomly.
And sometimes it restarts suddenly for like every 2 hours.
So I've switched it to the safe mode to see if it happened in Safe Mode or not but unfortunately, that tablet was up for 5 hours during Safe mode until it restarted itself again.

Categories

Resources