dead/unresponsive zones on the s7 edge screen. - Samsung Galaxy S7 Edge Questions and Answers

youtube.com/watch?v=t7RjPAZ0mzY
Does anyone know if its hardware or software related?
As i mentioned in the video i did a factory reset as well

xone13 said:
youtube.com/watch?v=t7RjPAZ0mzY
Does anyone know if its hardware or software related?
As i mentioned in the video i did a factory reset as well
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Use this https://play.google.com/store/apps/details?id=hibernate.v2.testyourandroid
Sent from my XT1575 using Tapatalk

StreetkillnHD said:
Use this ]https://play.google.com/store/apps/details?id=hibernate.v2.testyourandroid
Sent from my XT1575 using Tapatalk
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I did when i press on the screen at the bottom the blue circle appears for a sec and then disappears

You should do this test without using your other hand (touching the edge screen).
If you have and the test you had recorded was just for show, then this is a hardware problem with the digitizer (possible the cable).

Related

[Q] Find not ringing

Hi Guys,
I have a big problem.
My find doesn't ring when in standby (after pushing the power butto to lock it).
I tried everything but no way...
Any suggestions?
Thanks!
No way?
Does your screen light up when you have an incoming call?
Sent from my X909 using Tapatalk 4
Only when not in stand by.
If in stand by no screen and no ringing...
podon81 said:
Only when not in stand by.
If in stand by no screen and no ringing...
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What firmware version?
Sent from my Nexus 7 using Tapatalk 4
Coreym said:
What firmware version?
Sent from my Nexus 7 using Tapatalk 4
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X909EROM_V1.0.0_3305G_full, but I tried all the firmware from Oppo and also others... No way to make it ring when in standby!
May be a hardware malfunction. Have you tried to contact the seller? I'll double check all the settings in case something got toggled off, but if you've tried other firmwares with full wipes then it should have reset whatever the problem was.. You have tried doing a full wipe/factory reset correct?
Sent from my X909 using Tapatalk 4
I thought it could be related to having messed up with profiles and/or sound settings... but...yeah...having tried other firmwares with prior factory resets... a hardware malfunction is definitely a possibility.

Nexus 6P Black spot in Camera

Hoping someone might have an answer to this, it was working fine but all the sudden a black spot appeared out of no where. is there a way to fix this or RMA is the only option?
It looks like dirt to me ? It´s because of the shading. Are you sure that the lens is 100% clean and is this spot also visible if you film stuff ?
Gorgtech said:
It looks like dirt to me ? It´s because of the shading. Are you sure that the lens is 100% clean and is this spot also visible if you film stuff ?
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It does look like something got in there. I clean the lense and even gone as far as factory reset or tried different camera app. No go. What's strange is when going to video it's not there.
Scratching my head on this one.
Sent from my A0001 using Tapatalk
Video changes the aspect ratio, try using different camera software and see what shows
Sent from my Nexus 6P using Tapatalk
Cleva1 said:
Video changes the aspect ratio, try using different camera software and see what shows
Sent from my Nexus 6P using Tapatalk
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Hi,
I tried different camera apps and same result. [emoji36]
Sent from my A0001 using Tapatalk
shuweee said:
Hi,
I tried different camera apps and same result. [emoji36]
Sent from my A0001 using Tapatalk
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Ouch. That's odd. I would suggest removing the visor but I wouldn't do it on my own. It's physical and not software related. How did anything get in there did you take the visor off before
Sent from my Nexus 6P using Tapatalk
Did you end up doing an RMA or fixing the problem another way? I just encounter the same thing. Saw someone else post on Reddit that they dealt with it too but after they dropped the phone it went away.
It's a piece of dust on one of the lenses or sensor. It doesn't show on video because it 's right up at the edge of the screen, and gets cut off with a different aspect ratio. Assuming you didn't damage it to allow dust to get in, you should be able to exchange it.

camera sometimes not responsive to touch

I have this issue with the Motorola stock camera app. Sometimes it won't respond to touch to snap pictures. In that case, I could still take pictures with the volume up/down button. Or if I lock/unlock screen, then it would work again. Wondering if anyone has the same issue? I don't think it's a hardware issue since I have no issue with other apps. I have tried both LP and MM stock ROMs and TruPure ROMs and have the same issue.
namartlu said:
I have this issue with the Motorola stock camera app. Sometimes it won't respond to touch to snap pictures. In that case, I could still take pictures with the volume up/down button. Or if I lock/unlock screen, then it would work again. Wondering if anyone has the same issue? I don't think it's a hardware issue since I have no issue with other apps. I have tried both LP and MM stock ROMs and TruPure ROMs and have the same issue.
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Here I thought it was because it was 16 degrees out. Yes to above.
Sent from my SM-T810 using Tapatalk
dottat said:
Here I thought it was because it was 16 degrees out. Yes to above.
Sent from my SM-T810 using Tapatalk
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You mean cold temperature? It's sunny San Diego here and so...
namartlu said:
You mean cold temperature? It's sunny San Diego here and so...
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Yep rules that out. I missed some good pictures during my kids race the other day because the screen wouldn't register touches.
Sent from my XT1575 using Tapatalk

Edge Screen Issue

Is anybody finding it very easy to accidently catch skin on the edge of the screen and this interact with the device? I never had this issue with the S6 Edge but I'm finding sometimes whilst I'm typing or selecting things the phone will lag because it's detecting a second touch from my hand where I'm holding it.
I thought maybe this could be software related as surely something will be built in to cut out accidental touches?
Sent from my SM-G935F using Tapatalk
jaaystott said:
Is anybody finding it very easy to accidently catch skin on the edge of the screen and this interact with the device? I never had this issue with the S6 Edge but I'm finding sometimes whilst I'm typing or selecting things the phone will lag because it's detecting a second touch from my hand where I'm holding it.
I thought maybe this could be software related as surely something will be built in to cut out accidental touches?
Sent from my SM-G935F using Tapatalk
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I can second this.
Sent from my SM-G900F using XDA Free mobile app
Get a case
Sent from my SM-N920W8 using Tapatalk
I have this issue when using the camera. The phone would not take a photo or do touch to focus because it would feel a slight touch somewhere the edge...
Brava27 said:
Get a case
Sent from my SM-N920W8 using Tapatalk
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I second this. After using the phone with the spigen ultra hybrid case i dont see this issue
viking2.0 said:
I second this. After using the phone with the spigen ultra hybrid case i dont see this issue
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I guess you need that separation from Palm to screen.
Sent from my SM-N920W8 using Tapatalk

Shadow of program bar left on my screen

Hello i have a s7 edge 935f exynos and i have a shadow of utorrent plus left on my screen even if i uninstalled the app i run superman room 2.5.0.
Is there any way to fix this.
Thank you.
Does it show up in screenshot?
Since I suspect screen burn in which require screen replacement to fix.
Sent from my SM-G935F using Tapatalk
Yes it appears screenshot as well
FreeTheWeb said:
Yes it appears screenshot as well
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That was screen burn..a huge problem with this device. got the same issue but slightly unnoticeable.but still annoying though.
amzkyz said:
That was screen burn..a huge problem with this device. got the same issue but slightly unnoticeable.but still annoying though.
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Screen burn will not show up on screenshot though.
Sent from my SM-G935F using Tapatalk
NonXtreme said:
Screen burn will not show up on screenshot though.
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I guess ur right. But seriously.what was that image..does it overlay on top of the other app?try disabling screen overlay..maybe that will fix your prob mate.

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