Keep Loosing Pictures - Samsung Galaxy S7 Edge Questions and Answers

Not really sure what's going on here. I have been taking photos on the device and after a while it gets corrupt with a hollow photo and explanation point. This happens whether I configure the camera to store on the device or MicroSD. I'm going to reset the phone and see if it helps. Has anyone else run into this problem?

Related

Activity Camera is not responding...

every time i run the camera or apps that use the camera i get this messege:
Activity Camera (in application camera) is not responsing.
anyone know if this is a hardware or software problem? I've tried changing firmwares, doing master resets etc., but nothing helps. I'm leaning toward a hardware issue which would kind of piss me off seing as i voided the sticker on the back changing the case ><
anyone got any ideas?
sorry to bump this, but anyone got any idea?
Unfortunately, it is most likely hardware. I had the same problem with my BB last year.
I did everything I possibly could. I took the whole thing apart and actually tried to reseat the "camera" back to the board and nothing would bring it back to life.
The good news is, it forced me to buy a new phone and now I have a G1.
Since you've already voided the warranty, why don't you take it apart again and see if you can pull the camera (lens housing, at least) and reseat it?
I haven't looked at the service manual for that so I can't say how similar the camera components would be.
will give it a try, cheers for the help
i'll let you know how it goes.
i had the same problem & tried reseting & clearing cache & data & none of that works..the solution is...u have a corrupt file on your sd card usually it's in the dcim folder...u have to find the corrupt file & delete it, that should solve your problem..there's a lot ways u can do this..reformat your sd card or put in a different one (which i would try to see if that's the problem that's what I did) then on the sd card that's in question i put it in the computer with an adapter & deleted all the files that were dated on or after the time of the problem then I put my sd card back in phone & the problem was solved!! I hope this helps
khall4u44 , this is what forums are all about! Thanks for taking time to post as this has been driving me mad for the last couple of days. I thought it was the new ROM.
Deleted a couple of corrupt pics from the DCIM folder and it is all good
Thanks again.
I had the same problem with my Sony Ericsson X10 mini pro. I tried to removed all visually corrupted files with no luck. Then I moved all files and folder out from the DCIM folder and my problem was solved. Thank you!

[Q] power supply broken: data backup possible?

Dear Community,
My wife's nexus does not turn in anymore. It just dos not respond to any USB cable. As the battery cannot be changed and it only has an internal storage, we are wondering whether there is a way to backup the existing data, especially photos and videos.
ADB requires a turned-on phone, right? Another idea was the cloud backup, so i logged into her Google account on a PC. But no photos or videos. I assume, they are stored in Picasa, right? So, if there is nothing, the pictures are not cloud-synced? Or is there any other place to search than Picasa?
Any ideas are highly appreciated, as we preferably would not send in the device to Google, because probably she will either get back a new device or a repaired one, with data loss in either way.
I also thought of opening the device and replacing the battery by a loaded one, but this will probably void the warranty, which we would like to avoid...
Thanks and best regards,
Thomas.

disappearing pictures

HELLO everyone.
Please help me with the further painfull problem.
I bought brand new s7 edge. It was great phone. Somehow it transformed in photo destroyer. It has got 64 gb sd card bought brand new also. I save images to phones internal memore and sometimes to sd. It corrupts my photos on regular basis...
I feel like this pgone become piece of ****. I cant actually handle disappearing photos...
To clarify things, i use android ftom the ages of s2. I am familiar with how it works pretty well. However i cant find any logical explanation for that. Please have a look at images attached.
This phone became nightmare. In case of impossible recovery, it is possible to open law case against samsung? It sounds the same as vw selling cars with diesel gas emmision trick. Or even wors imagine buying brand new cars with no brakes.
My sd card works fine. All the photos and videos i took were good for some time. Afterwards it become corrupted.
Quick pick doesnt help. Nomedia files doesnt exist. Tried clearing cach of apps, cleared phone cach through recovery. Phone is full stock.
Sorry if its duplicate thread but xda search doesnt work...
Btw third picture is irrelevant. It showed up us corrupted so i tried uploading it. It seems to be good. Not sure about the others.
Looks like you're using a 3rd party gallery app, Google Photos? Have you tried the regular gallery app?
What is the make and model of the sd card?
Sent from my S7 Edge
Same thing was happening on my S6. Nearly all photos after every rom reflash were corrupted. And they didn't even work on other devices like computer etc. I haven't ever fixed that.
All You can do is download a app that does file recovery. It will scan Your phone for like 5 minutes and then show You all files. Eventually all those pictures will be back but with poor quality. They look like android has cached them or something. They are usually 100-300kb and have weird names with just numbers.
I will later on write the make of my sd card. I believe it is sandisk high class 64 gb bought brand new. Formated in phone. However pictures disappear not only from card but internal memory aswell.
As i didnt flash any roms yet i should be covered with warranty. I feel like this su edge is far from good. Could it be internal memory corruption? Or what...
Update no 1 to the situation:
It all started when i was taking pictures of the clouds. Camera app froze. So naturally i closed camera app and opened it again. Same happened. Shutter button was frozen. And the mini gallery button was unresponsive. Then i restarted the phone. It took ages. I noticed the blue notification led was on for a long time and restart itself took ages. The phone sit there for about 10 min with that blue light. I thought it was dead. It didnt respond to any button combinations, like power press or power long press. Even recovery combination didnt respond. And later on it booted.
Update 2. Now i performed media rescan. I see thumnails but then i press pocture it shows grey screen and same sort symbol of corrupted media file. I took some new pictures of my gf. Looked at them later on. Tried to send them through the mail to gf. She never received no email even though it was said "email was sent" on screen. After a while they was gone. Gone like never existed...
ProtoDeVNan0 said:
Same thing was happening on my S6. Nearly all photos after every rom reflash were corrupted. And they didn't even work on other devices like computer etc. I haven't ever fixed that.
All You can do is download a app that does file recovery. It will scan Your phone for like 5 minutes and then show You all files. Eventually all those pictures will be back but with poor quality. They look like android has cached them or something. They are usually 100-300kb and have weird names with just numbers.
Click to expand...
Click to collapse
So even after flashing new roms the same happened? I believe it must be faulty memory unit then. That is really sad. I never expected to buy phone for 820 euros and get this piecie of s***...
What happens when you select one of those photos? Do they display?.......
If so, then possibly your thumbnail cache is corrupt.
Try looking in both internal and external SD cards within the DCIM and Camera folders and remove any thumbnail folders, and also look within the Android folder on the root of both cards for your gallery app, and see if there are thumbnail or cache folders within there.
Its also worth trying to delete cache+data for your gallery app. If you remove anything, reboot before opening your app.
If they do not open on selecting, if you have a USB micro sd card reader, then try copying your external SD card contents to PC, format external SD card (via the phone, and not via windows) and copy back
Another thing to try is to clear cache+data for Media Storage.
madbeardo said:
So even after flashing new roms the same happened? I believe it must be faulty memory unit then. That is really sad. I never expected to buy phone for 820 euros and get this piecie of s***...
Click to expand...
Click to collapse
I think my leftovers were in some data folder or one of the folders in the root directory ( / ). But other than that I guess it has to be a faulty unit. Cause now my S7 Edge doesn't do that anymore.
But don't worry, faulty units are really COMMON. I've had quite many phones with different issues. Some of them had broken USB port, some used to restart every hour or two. But don't think that only Android phones have those issues. My IPhone 6 also had a broken call speaker. And yeah. You have to be REALLY LUCKY to get a device that isn't faulty nowadays.
And if You still have warranty then get a replacement.
Or just try doing a factory reset and maybe it will disappear.
My SD820 S7edge was doing the same thing. I was losing pictures regularly, but only while saving them to the SD card (Sandisk 64 gig). I've been saving them to the internal memory, have had no problems since.
Hello guys. Thanks you all for responds and suggestions. I probably find out what it is. It should be sd cars. I bought lexar 633x 64gb and PLEASE PEOPLE DONT BUY THEM. They appear to change their write permission on the instance without of any luck of going backwards. My explanation for disappearing photos from internal memory sounds like that:
As I explained how it happened for the first time, I used external memory at that instance. Camera app crashed. So I bet Some of the photos was ruined by Android itself because it wasn't able to write into card.
Right now I made full reset through recovery menu. Hopefully my photos won't disappear any more. In a mean time I won't be using any external memory just to clarify that my unit is not faulty. I don't wanna loose the feelings of appreciation for the samsung. You see, before s7 Edge I used note 2 bought back in London. It was brand new and I used it up until 24th of June of 2016. Battery was and still is perfect. I had marvelously enjoyed many different roms and everything I was able achieve with it. I wouldn't bought new one, but camera in the note was desent and it was probably this single reason as I am working as a video maker and hobbyist photographer...
Thank you all again. I will post here if anything comes up.
Glad you've got it sorted, that's why I asked what make the sd card was in my first reply, I had the same problem with a cheap card I brought, now I only by sandisk and only from genuine resellers, plus my photos are backed up to the cloud immediately after I've taken them.
Pete

image corrupted when taking photos?? HELP PLEASE!!

Hi all!!, please help me with this!, Im on a vacation trip outside my country and I dont know what to do!!.
My phone isnt working properly anymore when taking photos, every photo I take comes out like this ( oi68.tinypic .com/ifx3eb.jpg ), before this, photos were stored normally in the camera album and without any problems, but now they go to a new one called "CoverCamera" and without showing any image, just like you can see in the picture.
this is the first time that happens to me, my phone is a samsung galaxy s5, with a "s-view flip cover".
I have no clue and im desperate, I hope theres a solution for this problem. Thanks in advance for your time and attention.

SM-G935F data recovery

Hi Guys,
Today was my karma day. IDK what I did wrong, but my phone just stopped working and that just added a big problem to me.
So about the problem.
Short story - need to recover at least photos from the phone.
Long story - Today the phone just shut itself down and after trying to turn back it on it seems like it's in a boot loop or something similar to that. Video (BELOW) (sry for a long video, just wanted to capture it all). I can't start it normally nor my pc detects the phone... I tried a couple of recovery programs but A) They don't do **** B) They don't support S7 edge. So I tried to see if I could access the phone from called "odin screen" where you go when you root or mod your phone, but no luck there. So the only option I see is left to me, even that I don't want to, I need to somehow root the phone or do some "magic" that you guys know more about to access the phone memory and extract photos, if possible other data, to my pc. That is the main objective. The secondary is of course to fix the god damn phone, but even root kitty like me should handle that. P.S. Forgot to tell, but it's visible in the video - the LED is turned on with blue light all the time while it does that, even when I go to recovery screen or "odin screen".
Objectives:
MAIN:
A) Recover data.
Secondary:
B) Fix phone.
P.S. It's late for me, so I won't be able to try much today, so hopefully tomorrow after trying your suggestions something will work :good:
P.S.S. While making the video, I encountered a new bug, PHOTO (BELOW).
P.S.S.S. This phone was never rooted or moded, bought from a UK shop and used for 4 ish years.
P.S.S.S.S. As I'm new and can't post links... They are below:
Video - youtu.be/G5ru0VU3Epw
photo - imgur.com/KPTsNFW

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