Broken digitizer Nexus 4, trying to control phone from PC - Nexus 4 Q&A, Help & Troubleshooting

Hi there, the title explains most of it, I'm trying to control the phone with k.janku1's control tool, here : http://forum.xda-developers.com/showthread.php?t=2786395
The phone has USB debugging enabled, is in MTP mode and ADB will find the device fine when I'm in recovery but when I reboot the device ADB won't find the device when it's turned on. I don't know if I'm being stupid or not! I also have all the drivers installed etc

Prydar said:
Hi there, the title explains most of it, I'm trying to control the phone with k.janku1's control tool, here : http://forum.xda-developers.com/showthread.php?t=2786395
The phone has USB debugging enabled, is in MTP mode and ADB will find the device fine when I'm in recovery but when I reboot the device ADB won't find the device when it's turned on. I don't know if I'm being stupid or not! I also have all the drivers installed etc
Click to expand...
Click to collapse
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.

anawim said:
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.
Click to expand...
Click to collapse
I can't get Vysor to detect the device, I have USB debudding enabled but I'm not able to use the device at all as the digitizer is broken

anawim said:
Never used that tool (I did not even heard of it before) but I do rely and suggested to all of my mates to test Chrome extension Vysor, so you could give it a try.
Click to expand...
Click to collapse
Ah, I've just read Vysor's troubleshooting guide, it says to be on PTP but I'm on MTP
Is there a known way to change to PTP from MTP with a broken digitizer? I can still see everything on the screen as it's just the digitizer thats broken so I can use recovery via using the volume buttons & power button

Prydar said:
Ah, I've just read Vysor's troubleshooting guide, it says to be on PTP but I'm on MTP
Is there a known way to change to PTP from MTP with a broken digitizer? I can still see everything on the screen as it's just the digitizer thats broken so I can use recovery via using the volume buttons & power button
Click to expand...
Click to collapse
There is no problem with MTP, only changing the mode may help to detect some devices. If you are on Windows I strongly suggest you to download latest USB drivers. Eventually check your setup with another android phone.

anawim said:
There is no problem with MTP, only changing the mode may help to detect some devices. If you are on Windows I strongly suggest you to download latest USB drivers. Eventually check your setup with another android phone.
Click to expand...
Click to collapse
I do have the latest drivers, the device is detected in recovery mode but not when the phone is on

Prydar said:
I do have the latest drivers, the device is detected in recovery mode but not when the phone is on
Click to expand...
Click to collapse
I'm sorry to know that and I would suggest you to try and contact the developer as I can't help further except for checking with another phone to be sure the computer side is OK.

Related

N4 not showing up at all on PC

I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Make sure for windows media player to be updated to the latest, for the windows mtp driver.
duraeas said:
I'm not sure when this problem first appeared. For whatever reason, my phone doesn't show up at all when connected to either of my two PCs. It must have when I first rooted the phone (to load ChainSU) but I'm not sure if the problem is recent or occurred immediately thereafter.
USB debugging is disabled. When I plug my phone into a computer, it attempts to install the MTP Driver and fails. When I uninstall my device, it disappears and I'm unable to manually install the driver's I've downloaded from other threads. When I load into the Bootloader, my device is recognized by Fastboot.
I'm hesitant to factory reset as this will leave me unable to root if the problem persists, which is important to me as I can get rid of the yellow tint on this screen.
Any thoughts?
Edit: $10 via Paypal for anyone who successfully helps me to a solution!
Click to expand...
Click to collapse
There are a few things you can try. Have you tried uninstalling the drivers completely then reinstalling from the toolkit? In the past, I've had issues where the phone wouldn't be accessible in some way on one computer but would be fine on another, so maybe try a different computer to try to narrow down the problem as to whether it's an issue with the phone or the computer? Also, this may sound a bit ridiculous, but simply switching USB cables and / or ports has fixed detection issues for me in the past as well--something to consider.
Sent via Morse code from my Nexus 4
Remove any existing drivers (while phone is connected), do the same for other android devices if you have any, then reboot and install Universal Naked Drivers. Have always had success with this driver pack.
Rizy7 said:
Are you definitely sure usb debugging is disabled? The phone should install as a portable device on your pc. Also ensure to enter your password onto your phone when connected otherwise the phone will not show up its contents.
Click to expand...
Click to collapse
100% sure on both counts.
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
YeledKaki said:
I've had this issue before, my Nexus/Computer was acting in complete stupidity. When connecting the phone to your computer you will see a notification saying "Connected as a media device" on your phone, just touch it, and change it to "Camera (PTP)". It might access the camera for you, but It actually accessed the storage for me.
Click to expand...
Click to collapse
Thats not the problem, it doesn't give any option. It doesn't show up on the computer at all and only charges. It's the same for every computer.
yuriorkis said:
I have this same issue with my rooted nexus 4, I've tried 3 different computers and several cables and it never connects to the PC and only charges the phone. It doesn't even give me option to choose media files.
Click to expand...
Click to collapse
I'm thinking we've screwed something up with the phone's side of the MTP protocol - mine is totally independent of the cord/computer used. All the correct drivers installed.
Have you tried Factory Resetting? I'm really hoping this is a workable option.
If you have a recovery back up the current Rom and flash stock and see if it's working
Sent from my KFTT using xda premium
if the phone is locked with a pin/password/pattern unlock it.
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
my screen is cracked and phone is useless now (replacement coming tomorrow) can i connect it and wipe it back to factory before i have to send it out?
K0v4L said:
I had same problem on my pc yesterday. Even if the drivers installer showed up that installation was successful, somehow for a mtp mode system was using some other Microsoft driver. Correct one was only used in ptp mode. So when I connected n4 in mtp mode storage wasn't available, when I switched to ptp mode everything was fine. Turn on your usb debug, switch on mtp and connect. Go to device manager in system, find your nexus there and rmb on it and manually reinstall driver. After this my n4 is visible in system in mtp mode again.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
yuriorkis said:
The problem is that even if I switch between MTP and PTP it still does nothing, I have tried multiple cables, computers and have reflashed the ROM and wiped the device but it still does not connect with the PC. This is frustrating.
Click to expand...
Click to collapse
Is yours able to connect during Bootloader/Recovery? Fastboot/ADB have no trouble recognizing my device.
It's really odd that if these things work, meaning your USB connection is fine, replacing the all of software fixed nothing... unless MTP occurs at a much lower level of the OS (maybe kernel is corrupted?)
I've got a similar problem that others have posted - PCs not detecting my N4. I got it last Friday (2/1) from Google and after the registering process and updating to 4.2.1, I connected it to my Win7 laptop and it showed on the PC as a drive. But since I couldn't copy/paste Office docs to that drive and had to do that through Dropbox, I didn't bother trying to reconnect until Monday, at which time the PC didn't detect it. Neither will one other Win7 nor two XP (both with WMP10) PCs. Have tried multiple cables, all of which work with other Android devices (pre 3.0). I've seen several suggestions on this and other threads, but one major issue I'm having is that some of the fixes require enabling USB Debugging. For the life of me I can't find that option in the N4's Settings. Unlike my other phones, there is no Applications subcategory under Settings on my N4 (4.2.1, Build JOP40D). Can anyone help me find that option? TIA.
Edit - Found answer. Click on Build in About Phone setting 7 times. That activated Developer options. Now to try the fixes which require USB Debugging mode turned on.

[Q] Cannot connect in MTP mode anymore. Tried a lot, still no solution...

Hello everyone.
I don't know since when or how, since it has been always working for me on my win7 desktop, but when I tried to connect my phone to a new Latptop (with win8) during the holidays at home, it wouldn't detect it as an MTP device.
Well, it doesn't recognise it at all, unless I put it in debug mode, then it's under unknown devices as "Nexus 4" with a failed driver installation.
But I need to get MTP working to back some things up.
I'm running AOKP's Milestone for 4.3 and franco's kernel 193.
I checked if fastcharge was enabled: No
Switched it on and back off: Nothing
Reflashed the Kernel: Nothing
Reflashed AOKP (including the stock Kernel): Still not recognised
Of course several reboots included. Tried all slots and different cables. The cables tested all work for my N7 on Kitkat.
I had issues before with franco's kernel not really disabling fastcharge when I clicked it but I managed to fix that by rebooting or switching it back on and off again. Also this doesn't really give me any clues as I reflashed AOKP which comes with a different kernel that doesn't even support fast charge..
I'm kind of clueless now, I urgently need to back up things from my phone which I now did via Airdroid, but I also need to get MTP back working for bigger files.
Thank you very much for your help!
It would be nice if someone had a suggestion before I try going back to stock.
turn off driver signature verification(ask google how to do)
install universal naked drivers.
there you go
Will it then only be recognised in debug mode? Or normal as well? Since it doesn't even appear in device manager right now when in regular USB mode
Gesendet von meinem Nexus 4 mit Tapatalk
Try the way @opssemnik said, maybe your driver isnt work
andredn8 said:
Try the way @opssemnik said, maybe your driver isnt work
Click to expand...
Click to collapse
I had this problem. Try deleting all android drivers and MTP drivers from your PC using USBDeview (google it). Also try connecting to a different PC to see if the phone can connect at all. Finally, you may need to unlock the lock screen before attaching. After that it connects no problems!
jimbo34 said:
I had this problem. Try deleting all android drivers and MTP drivers from your PC using USBDeview (google it). Also try connecting to a different PC to see if the phone can connect at all. Finally, you may need to unlock the lock screen before attaching. After that it connects no problems!
Click to expand...
Click to collapse
USBDeview did the trick. Thanks a lot.

Use Nexus With Cracked Screen

Current problems:
Developer options not enabled and USB debugging mode not on.
Anyone know how to solve this?
What are you trying to do? You can flash a custom recovery from fastboot and use adb in that, none of that requires a working digitizer.
DrFredPhD said:
What are you trying to do? You can flash a custom recovery from fastboot and use adb in that, none of that requires a working digitizer.
Click to expand...
Click to collapse
The problem lies with the phone not being detected by the computer because USB debugging isn't enabled.
ItsBeepo said:
The problem lies with the phone not being detected by the computer because USB debugging isn't enabled.
Click to expand...
Click to collapse
What are you trying to do? Why do you think you need USB debugging enabled?
DrFredPhD said:
What are you trying to do? Why do you think you need USB debugging enabled?
Click to expand...
Click to collapse
Well I'm trying to install AirDroid so I can use my phone without using the digitizer since it's broken.
I plug it into the computer and try to push adb commands but can't.
I did find another way to work it by booting into Recovery which allows me to push in commands but not sure of what to do from here.
From recovery. 'adb install airdroid.apk' (or whatever your file is called)
DrFredPhD said:
From recovery. 'adb install airdroid.apk' (or whatever your file is called)
Click to expand...
Click to collapse
How would I actually start up the App though when I'm back on?
Edit:
Sigh, I'm sooo lost.
Wish I can just use an OTG wire and navigate with my mouse but no, Google has taken that away from me too
Can anyone else help?
You can get applications to start at boot a few ways.
http://stackoverflow.com/questions/4567904/how-to-start-an-application-using-android-adb-tools

No USB device recognized

Hello. In general, I have a problem connecting the phone to the computer, the text shown in the topic and unknown device, the phone does not show the option only charging and in general, met someone and handled it? help
Tejoxdd said:
Hello. In general, I have a problem connecting the phone to the computer, the text shown in the topic and unknown device, the phone does not show the option only charging and in general, met someone and handled it? help
Click to expand...
Click to collapse
Hey,
1. What version of Windows are you using?
2. Did you try connecting to different devices?
3. Did you try changing the USB Cable? Are you using the one provided with the phone?
4. Did you install the correct drivers?
5. In your dialer, type in *#*#2846579#*#* then select in Background>USB HiSuite, to see if anything happens.
1. Windows 7
2. Yes, on the same thing.
3. Yes, I tried 2 others
4. Previously everything was working properly
5. Nothing.. :c
Tejoxdd said:
1. Windows 7
2. Yes, on the same thing.
3. Yes, I tried 2 others
4. Previously everything was working properly
5. Nothing.. :c
Click to expand...
Click to collapse
Also, are you using a stock or custom ROM? What version?
Try let Windows install the generic drivers and then see if it helps you to fix the issue.
a) Open Device Manager by clicking the Start button, then Device Manager in the search box.*
b) If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c) Look for the device under USB [Universal Serial bus] host controller, right click on it and select Uninstall.
d) Reboot the computer.
e) On reboot, Windows 7 should re-install the drivers automatically.
Stock B610
Still nothing..
Same thing happened to me once, but on custom ROM
You may try my solution and report if it works
For me the solution was an option in "developer options" called "select USB configuration" I had to manually select MTP..
IDK if the this option present in the stock ROM.
There is an option, but it also does not help ..
The other roms also do not work.
Tejoxdd said:
There is an option, but it also does not help ..
The other roms also do not work.
Click to expand...
Click to collapse
Bump.
Could it be that you dropped your phone and the port got some damage? Does you phone charge properly?
Also, if you install de ADB drivers and HiSuite, does the PC recognize the phone?
It puzzles me that you tried different cables, different PCs and different ROMs and the issue still persists so perhaps you have some hardware issues or incorrect drivers.
yes, it fell to me. yes, it loads properly.
does not recognize anymore.
Tejoxdd said:
yes, it fell to me. yes, it loads properly.
does not recognize anymore.
Click to expand...
Click to collapse
Sorry for not replying sooner.
Have you tried to boot into recovery via ADB?
adb reboot recovery
Does not work

Bootloop Problem / Unable to flash as i can't even install usb driver

Hey there guys, so as the title suggests, i'm having a bootloop problem on my m30s sm-307f, i can't access recovery mode, and i'm unable to start the flashing process because i can't even install the usb driver, i've tried several drivers, using several cables, on several systems (windows 7 / windows 10 / windows 11), and i always get that infamous yellow triangle on the SAMSUNG Mobile USB CDC Composite Device in the Universal Serial Bus Controllers section in the device manager, the phone was operating normally one day, and the next day when i try to power it on, i get this, i'm absolutely certain that i did nothing to the phone, not even an update, and it most definitely didn't fall to the ground, please respond, i have really important data there, and it would devastating to lose it, and thanks a lot.
Can you access Download Mode?
UniX1803 said:
Can you access Download Mode?
Click to expand...
Click to collapse
Yes i can.
Ok. Can Odin detect your phone?
UniX1803 said:
Ok. Can Odin detect your phone?
Click to expand...
Click to collapse
No, unfortunately it can't, which is to be expected since windows itself can't detect it.
Is your USB Cable connected when you try to boot to Recovery Mode? when the screen goes black, press Vol+ & Power until Samsung Logo appears, Release Power, hold Vol+ until Recovery Mode appears.
UniX1803 said:
Is your USB Cable connected when you try to boot to Recovery Mode? when the screen goes black, press Vol+ & Power until Samsung Logo appears, Release Power, hold Vol+ until Recovery Mode appears.
Click to expand...
Click to collapse
I do know how to get to download mode, i did of course try, and although it does appear on the phone that it's working, the computer doesn't detect the latter as i explained, and as such, odin doesn't detect it as well.
I was talking about Recovery Mode.
UniX1803 said:
I was talking about Recovery Mode.
Click to expand...
Click to collapse
Sorry, i didn't notice that, i'm unable to access recovery mode either because the phone just keeps rebooting.
I had the same problem but following the mentioned steps did worked for me. It's that short moment when the screen turns black, where you have to push that buttons. USB Cable needs to be plugged in!
If this solution is not working for you, try searching the web. I found more than one potential solution. Good luck.
UniX1803 said:
I had the same problem but following the mentioned steps did worked for me. It's that short moment when the screen turns black, where you have to push that buttons. USB Cable needs to be plugged in!
If this solution is not working for you, try searching the web. I found more than one potential solution. Good luck.
Click to expand...
Click to collapse
Thanks a lot for the help, i really appreciate it, some people are saying that it's a motherboard problem, what do you think ?
Could be, but i'm not sure. I would try to find a software solution, until you are sure it's not to get fixed on this way.
UniX1803 said:
Could be, but i'm not sure. I would try to find a software solution, until you are sure it's not to get fixed on this way.
Click to expand...
Click to collapse
You're right, again, thanks a lot for your help.
Try uninstalling the device in device manager and try those before plugging it in again.
Samsung Android USB Driver | Samsung Developers
You need the driver only if you are developing on Windows and want to connect a Samsung Android device to your development environment over USB.
developer.samsung.com
treety said:
Try uninstalling the device in device manager and try those before plugging it in again.
Samsung Android USB Driver | Samsung Developers
You need the driver only if you are developing on Windows and want to connect a Samsung Android device to your development environment over USB.
developer.samsung.com
Click to expand...
Click to collapse
I've already tried them, they didn't work as intended unfortunately, thanks for the reply though.
Were you ever able to solve this? Is it a hardware issue? I think that may be the correct determination. I'm going to take this one apart and see if I find anything that would corroborate.
stoag said:
Were you ever able to solve this? Is it a hardware issue? I think that may be the correct determination. I'm going to take this one apart and see if I find anything that would corroborate.
Click to expand...
Click to collapse
Unfortunately, i wasn't able to, but i think it's most likely hardware related.

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