Line out audio hiss/bad headphones fine. - Samsung Galaxy S7 Edge Questions and Answers

So first day with the phone and I get in the car to listen to music and there's a hiss and just weird noises. I'm like awe crap, I've got a bad one. I pull out some headphones and there's no hiss.
I restart the phone and plug it back into the car and still a hiss, retest headphones, they are fine.
Is it bad or is everyone getting this. My note 5 is fine on both with the same test.
It's worse when charging, but my other phone [Note 5] is dead silent. When charging it's extremely bad, like an fm station losing signal.
Also posted this on redit and others are having the same result.

Try different auxiliary cable to further you hypothesis. But haven't noticed this. Will test in the am.
Sent from my SM-G935V using Tapatalk

I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!

jayb222 said:
I originally had this in the verizon Q&A.
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Let me knowif it works for you!
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Click to collapse
I'll be trying that first thing when I leave for work

I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.

Mattressguy said:
I am an Android newbie who ran into this problem earlier today as well. I switched the upscale feature on and the problem still persists. To note I was listening to a song via YouTube.
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Click to collapse
Try toggling off and on again the uhq button
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GermanGuy said:
Try toggling off and on again the uhq button
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Will do thanks

GermanGuy said:
Try toggling off and on again the uhq button
Sent from my SM-G935T using Tapatalk
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Toggled off and back on. The hiss or Humm is gone but the audio quality is the same as the speaker on the phone itself. I played with each equalizer setting to get it to sound normal to no avail. Guess I'm going to walk into a store tomorrow with audio cable in my hand and try display device and my device and see if there is a difference

THANK YOU!!!
Wife took my aux cable out of the motor home. I got it back to use my new S7 for the first time and HORRIBLE static. Proceed to blame wife for breaking the cable. Buy a new cable ... still hisses (uh oh, perhaps I should not have been so quick to blame the wife). Try on my home stereo, no hiss. Try in my trucks aux jack with same cable, no hiss. Try the same cable in RV, terrible hiss.
Interestingly, I found that if i had the volume on the phone down around 1/3 there was no hiss, but with the stereo all the way up the music was too quiet. But, 1 click on the phone volume up button, terrible hiss. One click back down, hiss goes away. When I first had the problem a few days ago, the hissing would actually vary with the beat of the music ... so weird.
Anyway, just went out to the RV, plugged in my phone, playing the music with terrible hiss. Flip the UHQ toggle and miraculously the hiss is gone!!!
So happy to find this easy solution. No idea what Samsung did to screw this up in the first place.

Related

Strange headphone jack issue

A month or two ago I just started using my epic for music while I ran. I think I damaged the headphone jack somehow plugging in my earbuds because music started coming through only one earbud. But this happened on the second or third day I used it. And I never damage the headphone jack of my mp3 I use all the time. Also nothing was loose inside there, the jack seemed as strong as it ever was. So I stopped using earbuds completely and started using some bluetooth device to stream my music.
Starting yesterday the epic's speaker started fading in and out while on a call, also the mic stopped working when the speaker faded out. Then an hour or two later no sound out of the speakers and no mic 100% of the time. The speakerphone button is even disabled during my the calls. No music, game or notification sounds either. But toggling airplane mode still gives that connection/roaming notification. I tried plugging my earbuds in and one of them worked like it did before and the mic started working. But the weird part is, if it take the earbud out then in I can hear sound coming from thru epic's speaker for half a second. And if I leaver a headphone jack half way plugged in, the epic speaker works as normal. I cut off a headphone plug from a crappy pair of earbuds and taped it so it will only plug in halfway and now my phone works like normal. Any suggestions on how to fix this?
I'm running the toadlife rom, but I have tried just about everything software wise to fix this to no avail. Loading stock, wiping everything, leaving battery out, nothing seems to fix it. Seems like it's something in the hardware and if it is a software glitch it's also in stock.
Defenitely a hardware problem... unroot the phone and take it to sprint and have them look at it...
Sent from my SPH-D700 using Tapatalk
I managed to fix the problem with a widget I found on the market place, toggleheadset2. It manually sets the headphone flag on or off in the OS. It's a little kludgy but my phone is back to normal. Still only one earbud works when I plug it in, but I can live with that.
I'm out of warranty and don't have TEP so I'm hesitant taking it back to sprint.
Try cleaning the headphone jack, the contacts might be a little dirty. When mine was dirty, the phone didn't know if the headphones were unplugged from the phone so the speaker and mic are disabled unless the headphones were in.
I had an issue with mine. But I couldn't hear anything while callin and it wouldn't go into speaker phone mode either. I called sprint. Went to my music and could toggle the 5.1 s. Sound on and off so I. Plugged the headphone plug inand out a few times and it di the trick. No probems since then. Works with xbox 360 controllers also lol
Sent from my SPH-D700 using xda premium
drjonesok said:
I managed to fix the problem with a widget I found on the market place, toggleheadset2. It manually sets the headphone flag on or off in the OS. It's a little kludgy but my phone is back to normal. Still only one earbud works when I plug it in, but I can live with that.
I'm out of warranty and don't have TEP so I'm hesitant taking it back to sprint.
Click to expand...
Click to collapse
They might fix it for a relatively cheap price, plus it doesn't hurt to just find out, id say go check at a Sprint store first man.
Sent from my SPH-D700 using xda premium

[Q] Popping sound when SMS interrupts music?

Got my Note3 on VZW last night, and so far i love almost everything about it....except...
I am sitting at work streaming music. I have a set of speakers plugged into the headphone jack.
When i receive an SMS (or any notification), the music pauses like normal. However, right before and after the pause, i hear a "pop" sound, as if i physically unplugged the speakers and plugged them back in. My Gnex that the note replaced definitely did not do this.
I don't believe it made the sound when connected BT in my car.
Is anyone else seeing this behavior? It sounds like a grounding issue.
Same for me
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buppie said:
Got my Note3 on VZW last night, and so far i love almost everything about it....except...
I am sitting at work streaming music. I have a set of speakers plugged into the headphone jack.
When i receive an SMS (or any notification), the music pauses like normal. However, right before and after the pause, i hear a "pop" sound, as if i physically unplugged the speakers and plugged them back in. My Gnex that the note replaced definitely did not do this.
I don't believe it made the sound when connected BT in my car.
Is anyone else seeing this behavior? It sounds like a grounding issue.
Click to expand...
Click to collapse
try poweramp from google play ,i use it and i dont get any pop
jaythenut said:
try poweramp from google play ,i use it and i dont get any pop
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Click to collapse
I am using Rhapsody, so there isn't another app option. I dont have any local music on the phone yet, but i will try that at some point.
I stream music through Rhapsody every day. I hope this isn't a hardware issue. Seeing poweramp work better makes me hopeful it is just a software issue.

Quick question - headphone click sound

When I use my Bose QC15 headphones with my phone, if I launch an app or press one of the nav keys, I hear a clicking sound through the headphones, like it is turning off and on almost.. I know that sounds odd, but I was wondering if anyone else has this issue and has a possible solution?
Also, when audio is playing this noise stops. It is only when there is no audio playing.
Thanks.
Hi, I'm experiencing the same thing. I bought earphones by Aukey on Amazon and they were doing this clicking that got progressively worse as the call went on. I now bought a pair of Gwee buds. Same problem. Both sound fine on regular audio video and on other phones...
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I can report the same problem as well. I have a pair of RHA T20, and I can hear the clicking sound whenever I enable "reverberation" in Viper4Android. Maybe it's your sound setting?
Odds enough, it happens only one the ear that has the Mic attached to it on the Green buds. I'll try the aukeys to compare. I check the sound settings and get back to you too
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6P noise also
I use my 6P in my car for navigation and occasional music. I use a cable to connect from the headphone jack to the aux in on the car's sound system. Very often, but not always, I get what sounds to me like cross over noise, playing on both channels. Rhythmic ticks and taps, some buzzes and so forth. I believe it to be digital noise, bleeding in from god knows where. It corresponds to touchscreen activity, and only occurs when the 12v adapted power supply is plugged into the phone. Unplug the USBc and all is quiet, except for what is supposed to be coming through.
I've searched quite a bit and this thread is the closest I've found to my experience. Any ideas?

Galaxy s7 Edge Major problem with headphone jack & Bluetooth

So i just got my phone on march4 and i found out 2 major problems on my s7 edge i did a research and seems to be im not the only one with this issue.
1- Bluetooth doesnt work with any wireless speaker i can connect the phone to the speaker but the music come from the phone speaker.
2- the headphone jack make static and horrible noise when you use a aux cable (for example i use my phone on my car with a aux cable and this static breaking noise is problem) now seems to be that the cord doesnt go all the way in into the headphone jack which is a huge concern to me.
3- when you are trying to listen music or audio trough the 2 option above the volume rocker only change the Ringtone volume not the Music/audio volume another big problem.
4- the stock music player is gone
A last i call samsung regardless the problem and they told me they will escalate the situation and they told to go to my carrier to order a replacement if i want to. so people remember you only have 15 days to return or get a replacement if you have the same problem.
All audio related - Sounds handset specific? Good luck on the replacement
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Has to be defective unit
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1- i am using it in my car as bt speaker listening to pandora no prob
2- using jack for speakers at work all night pandora no static (change ur aux maybe?)
3- perfectly working for me
4- i dont see it too lol i see google play music and milk music thats it
I can't believe that these issues could be in all S7! In my opinion, it sounds like it's a faulty handset
We ordered two S7's and we are having the same noise issues with headphones. It makes a horrible noise but only when we are in the house. If you go outside, the noise stops. We have tried various things like disconnecting the wifi and nothing works. The headphones worked fine with the S5
1 is an easy fix simply user error, swipe down on the top of the screen and you should be able to select an "Audio Path/Audio Output" and from there select your speakers or headset. As for the static interference, it's hard to say what the source is from but it only occurs (at least for me) in high volume settings. Either get a shielded aux cable or use a portable amp, which is what I've been doing. If you do return it, keep us updated, I'm curious if if the static is "normal" or a defect.
Samsung's music app can be downloaded from "Galaxy Apps"
My husband and I got an s7 edge as well and we hear the same static noise when it's plugged into the aux cable. I've been thinking about taking it to my att store to see if they can help.
Static noise fix!!!
First you want to open up settings and go into sound and vibrations then you want to scroll down to swap sound quality and effects when you have an aux cable plugged in go ahead and switch the HQ upscaler from off to on and that is your solution to fixing static noises with the galaxy s7 and the galaxy S 7 edge. Everyone's welcome
I'm having the static issue as well. As soon as I touch the headphone jack (on the cord) the static is noticeable. The volume also changes.. Tried 3 different headphones, all the same.
Does this happen to anyone else?
Static issue is gone. However using the audio cable plugged into the auxiliary port in my car the audio sounds as if I'm listening through the speaker on the bottom of the phone but it's coming through the car speakers. I've tried every different setting in sounds and equalizer setting and nothing works. Looks like I may be sending 4 phones back and going with the G5
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
Stock music player is not gone. Its in sam market. Taken away to make the software as bloatwarefree as possible. Blutooth through car speaker also works fine here.
Sent from my SM-G935F using XDA Free mobile app
Just curious if anyone has tried to use an auxiliary cable and plug it into the auxiliary port on their car stereo? How is your audio coming through?
IVIatthew said:
I am also having issues with the Galaxy S7, static noise from internal speaker and headphones. When you restart the phone it goes away and sounds crystal clear. I am not sure what could be causing this to randomly start, and why doesn't it happen constantly and it goes away when restarting the phone? The Samsung tech support agent said maybe an app I have on my phone is causing it. It happens with YouTube and samsung milk music, I'm not sure why only sometimes. Also it's weird that it happens in both samsung headphones and the internal phone speaker, even at low volumes.
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Mine is having exactly the same issues as yours! The only way to avoid such noise is to use the BLUETOOTH speakers/headphones. What can we do now? Ask samsung to give us a new s7edge to try? Is S7e all like this?
I have a lot of static through car speakers with auxiliary cord
I've now tested 4 different headphones, 3 of them give static at the lightest touch to the headphone jack, 1 works perfectly fine.
I've never had this issue with any phone before and I have no idea what's causing it. UHQ setting doesn't make any difference.. Is it the IP68 rubber inside that's causing it?
I haven't got any of these audio issues, but allow me to list the devices I use:
BT to Mazda 6. No issues.
BT to Sony SBH-80 headphones. No issues.
BT to LG 'sound base' LAP250H. No issues.
Wired to Sennheiser sports headphones. No issues.
What I would say with aux cables, is that the quality of the cable can be the problem. If you've bought a very cheap cable off eBay then you might want to try a better quality cable - see if you're lucky enough to test one from an audio shop but DON'T let them talk you into buying some stupid £20/$20 3.5mm jack.
For bluetooth the phone will need to recognise the device as being able to play audio. There's two bluetooth outputs detected by my Mazda; I can either have the car take audio only, phone only or audio+phone. Now obviously a bluetooth speaker should default to taking audio, but I wonder if the speaker itself is at fault?
jr64007 said:
I have a lot of static through car speakers with auxiliary cord
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I've tried both of our Galaxy S7 Edge and S7's and different types of audio cables and with every one of them there is a problem with poor volume level where I can max the volume on both the car stereo and the phone and there's no bass. I've even taken them to Best buy and tried them on aftermarket radios and produce the same results. The samsung rep gave me the 800 number to Samsung.
I want to know if it's a hardware or software issue.

Static from aux cable... (Fix)!

I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!
jayb222 said:
I noticed a constant hiss or static sound coming from my car speakers whenever there was silence during music playback from my phone when connect through the aux cable. I thought it was a hardware problem. Lucky for me it wasn't and I didn't have to exchange my phone or cough up any money. Easy fix was, I went into settings under sounds and vibrations and went to sound quality and effects and turned on the uhq upscaler and the static was gone. I worked and sound is much better! If the option is grayed out, insert the plug into the headphone jack. Hope it works for you!
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Click to collapse
You know I love to you right!!!!!... I thought I messed up my phone by doing water tests... Lmao....this worked instantly.....thank you!!
Solution Partially works
I've owned 2 Samsung Galaxy s7s and the UHQ toggle works but I still get a hiss when I'm in an application and there is no sound playing. For example, when I have the GPS on, I hear the hiss until the navigation starts talking. This is the same situation with podcasts and spotify. It's annoying but is it just me? I'm ready to downgrade to the S6
If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.
d33dvb said:
If you are using it for AUX in, you can eliminate the hum from ground loops by adding a Y adapter, and a set of headphones to the mix of your aux in, it will cancel the ground loop in the headphones and will be crystal clear for you.
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Click to collapse
Really? This works?
kcb2627 said:
Really? This works?
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You'd probably be better off with a ground loop isolator. Less clunky.
https://www.amazon.com/Mpow-Ground-...75153270&sr=8-1&keywords=ground+loop+isolator

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