Related
I started this thread because I lost lots of time to find the answer to my problem scattered over many, many threads. I hope this posting can save a lot of time for others.
The problem
The HTC Universal suffers from the problem that the device turns off while the battery indicator still shows juice left.
The cause
It's the battery or the way how the device interacts with the battery. It can have something to do with ROM upgrading while the battery is not at 100%.
Solution 1: Buy new battery
A lot of people will immediately tell you to buy another battery. That's a solution. Batteries are not that expensive anymore. See Ebay for example.
Solution 2: Recalibrate the battery
For me it wasn't a solution (it was a new device with a brand new battery! And yes, I upgraded to WM6 immediately after purchase)
Source: the greatest part of the solution for me was provided here by Jwrightmcps.
1. Charge the battery overnight with the supplied poweradapter, not with the USB cable, then:
2. Drain the battery without SD-card, powersaving off and backlight on full, then:
3. At some level, the device will turn off. Switch it on and go to the bootloader by backlight+power+reset button and drain the battery until it's really empty, then:
4. Charge the battery again with the supplied poweradapter
*** WARNING AT YOUR OWN RISK ***
You can also try to put your battery in the freezer overnight (wrap it in plastic) to drain it, as I once did with a laptop battery. Let it get back to room temperature before you insert it back into your device.
*** WARNING AT YOUR OWN RISK ***
Prevention
Always drain your battery before you charge it.
Charge the battery with the power adapter not with the USB cable or car adapter
My story
I bought the device new in store and charged it in the car when driving home (one hour). After that I hooked up the device to my PC and upgraded to WM6. In the evening, when the battery was arround 40% it shut down... Never got a battery low warning.
(please make this sticky)
Effects of Bootloader mode?
A simple (silly?) question: if I enter Bootloader Mode do I loose all my data? Can I enter bootloader mode and just restart with no more effects than a soft reset?
When to exit bootloader-mode (i.e. reboot the device normally)? Before charging (before step #4) or after it is fully charged (after step #4)?
Cheers,
-mARKUS
Well I don't want to invest in my universal as i'm changing it to another one, so I'd better fix my battery. I tried to do like this:
- discharge battery to 40% (device shut down)
- connected the + and - to a battery-powered speaker system and played music some time. This could discharge it more, what do you think about it? Well I can't say from my experience because I must wait for my device to discharge now
mbirth said:
When to exit bootloader-mode (i.e. reboot the device normally)? Before charging (before step #4) or after it is fully charged (after step #4)?
Click to expand...
Click to collapse
The bootloader mode is used in this example to drain the battery. The bootloader is 'exited' when the battery is empty...
Draining the battery in the bootloader mode will take long, because backlight is not enabled.
bdm333 said:
A simple (silly?) question: if I enter Bootloader Mode do I loose all my data? Can I enter bootloader mode and just restart with no more effects than a soft reset?
Click to expand...
Click to collapse
No, you don't will loose your date.
Yes, you can enter the bootloader and restart with no more effects than a soft reset.
kartam said:
Well I don't want to invest in my universal as i'm changing it to another one, so I'd better fix my battery. I tried to do like this:
- discharge battery to 40% (device shut down)
- connected the + and - to a battery-powered speaker system and played music some time. This could discharge it more, what do you think about it? Well I can't say from my experience because I must wait for my device to discharge now
Click to expand...
Click to collapse
That is also a nice way to drain the battery. Be carefull that you don't shortcircuit the battery.
doesn't work for me, seem it is a software wm6 reason, so probably there is one solution:
ROLLBACK TO WM5
maybe try to change another part of rom? update bootloader? i don't know... i prefer wm6 over wm5 but this gives me no choice...
Added to the wiki: http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
(with full credits to user888 and JWright, of course)
when i had this problem, i just bought a fat battery... and followed the prevention steps. I only charge when my battery warning notification appears (less than 10%) and I dont use the usb cable anymore. When I recall why I got the problem with the previous bat, i realize it was because i had been using wm5torage a lot which required plugging usb cable. So now, when I need to sync my phone, I just use my old bat. My new bat has never given me problems (had it for 6 months now) and Im happy with it (although it streeetched my case a bit).
Just a few question before I do all the steps:
1. why we should charge it overnight on 1st step? can we stop charging after greenlight?
2. why drain batt without SD card? Can we drain it with SD inserted?
3. after on bootloader mode, it's only it? just leave it like that untill batt really empty itself?
thanx for this solution.
When I entered bootloader mode at 50% battery remaining it turns off after a short while. I connected the battery to a small motor to drain it but after a short while that too stops. When I checked the battery with volt meter it still showed 45-50% charge. What should I do to drain it?
oqaab said:
When I entered bootloader mode at 50% battery remaining it turns off after a short while. I connected the battery to a small motor to drain it but after a short while that too stops. When I checked the battery with volt meter it still showed 45-50% charge. What should I do to drain it?
Click to expand...
Click to collapse
Same with me. 2 times bootlader mode, just luck on 25% left before really off. Never got drain until 0%.
Connect it to a Voltmeter and lavce it connected until the voltmeter read 0.0volts. But be warned this might take a WHOLE DAY OR TWO. Has anyone tried the freezer method? does it really drain the battery?
I'm going to try the freezer method.
Report here later
Tbaba said:
Connect it to a Voltmeter and lavce it connected until the voltmeter read 0.0volts. But be warned this might take a WHOLE DAY OR TWO. Has anyone tried the freezer method? does it really drain the battery?
Click to expand...
Click to collapse
Tried freezer initially for 5 minutes and then for whole hour no harm came to battery but no gain as well! Charge didn't drop even one percent. Isn't there some fast way? Waiting with voltmeter for a couple of days is tiresome.
And now the agony has increased even though battery is fully charged if I remove the charger my device turns off. Trouble is that original batteries aren't available here in Pakistan, Rawalpindi to be precise. Now what to do?
Freezer method
I tried the freezer method for one night.
Next morning I took out the battery and let it come to roomtemp.
Took a long time charging (2,5 hours), but no result.
My device switch off randomly some time at 95% some time 50% etc.
i am using jw wm6.
yousaf2k said:
My device switch off randomly some time at 95% some time 50% etc.
i am using jw wm6.
Click to expand...
Click to collapse
you know what? I wonder if it isn't just a problem with jw rom... because most people encountering that problem use jw's rom... could anyone check it out? because my neww uni comes in few days...
I need help. I messed up my Droid 2 restoring a backup and the battery died during SBF. So I did the Macgiver trick where you connect an old stripped usb wire to the battery so that the phone can be tricked into booting up and being flashed. Since then I've had a question mark in my battery icon. It wont read that battery or the battery that I've just purchased and I get the "Invalid Battery" message and the battery wont charge in the phone. Both batteries are official Motorola. I can't send the phone back as its not under warranty. So I have a few questions.
Is the some sort of workaround/ fix for this? Motorola put software on the Droid 2 since Froyo that reads whether or not a battery is official Motorola product. Can the battery software be hacked/ deleted so that I can use my battery as normal?
Wow, we have this same exact situation like a month ago, and since then my fiancee still uses her broken phone . We did the Macgyver trick also and we got the battery with the question mark. We even bought a new battery and it still shows it, tried reflashing with a fully charged battery and nothing changed. We also tried clearing battery stats none of it is working. If anyone knows anything about this problem please let us know. If you get an answer that cures your phone please please please let us know about it. I actually posted your question on Yahoo! Answers since it was the same exact problem that we had and if anyone answers we will post the reply on here.
Thanks a lot and good luck!
I've got the exact same problem. All I did was purchase one of those external chargers so that one battery is always charged. It is annoying, yes, but its not too bad. I'm also looking forward to see if there is a solution, but I doubt it. We probably all fried the contacts on the phone, but we'll see.
Sent from my DROID2 using XDA App
hey, yeah we did the same thing, we bought the second battery yesterday but i have a question, did you try flashing it again with the new battery in? I was wondering if it would work but i want to see if it will before clearing one more time my fiancee's cellphone since theres a fish game that may be lost if we do that.
Thanks a lot.
Brandon
I've SBF'd multiple times since then, and the question mark is still there. I don't think theres a way around it, unfortunately. Personally, it's not really a big deal, but it may be for you.
I just really hate it because I have no clue when my battery dies.
Never had the issue, but one thing comes to mind..why not root, install clockwork recovery and then clear the battery cache?
jediman said:
Never had the issue, but one thing comes to mind..why not root, install clockwork recovery and then clear the battery cache?
Click to expand...
Click to collapse
They said they already tried that.
What exactly is this Macgiver trick? If you have a link, or some info on how it's I might be able to shed some light on this for you guys
The D2 battery is 3.7 volts; USB is 5. You probably blew out the A/D channel used to measure battery level.
Smartzkid said:
The D2 battery is 3.7 volts; USB is 5. You probably blew out the A/D channel used to measure battery level.
Click to expand...
Click to collapse
Ah, I see so they're hooking up the USB straight to the phone...found it after a little searching...
But i'm curious, wouldn't that only happen if the wires ended up touching the other two terminals, and not just the outer (+) and (-) ones?
Will getting a new oem battery work?
No, replacing the battery will not work if you messed up when connecting the spliced USB charger + and - to the wrong terminals in the phone.
I have exactly same problem. I sliced the usb cable to revive my Droid X when the battery died during sbfing. Now my phone survived but Im stuck with question mark on battery icon. I flashed reflahsed and flashed again but no luck. wiped batt stat but no luck. Tried new OEM battery, no luck.. Put the batt in the freezer for 10min but no luck. I ran out of all the possible solution.
Now I just got the external stand along batt charger from ebay with 2 extra batts. I just carry extra battery since I dont know when the phone will go dead..
I would love to find out if someone can fix this issue. I still got 6 mo to go before I can upgrade.
I HAVE A SOLUTION (worked for me):
When doing the "Macgyver Hack", I jammed the USB wires into the battery. This pushed the metal spring terminals out. After that, the battery terminal springs don't all touch the connectors in the phone.
Take a needle, and carefully pull the battery's metal springs toward each other.
This worked for me.
Also, try this:
Remove battery and unplug phone. Plug phone in (without battery), then turn on (some phones will turn on without a battery). After the logo comes up, insert the battery. This made my phone recognize the battery and get into the OS.
Once the battery is recognized and you can boot to the OS, root the phone and get the battery calibration app (and use it).
I have a Motorola Defy, and used the Macgyver hack, then had the question mark problem for days before figuring this out.
jodaboda, Thank you a ton for that. I've been searching and trying out things to fix this and this is the closest I've come.
Although the Droid 2 doesn't boot up without a battery, I've had to the Macgyver Hack to get it to boot. The battery calibration app reads 100% charged when I am using the Macgyver Hack and is showing that the battery is charging. I'll tell you if it works once my battery is charged and I calibrate.
I wasn't able to get it to work. I think there is potential but my phone eventually died and it wasn't able to fix it. That app can measure the volts correctly tho, which means we should be able to get the battery working again somehow.
jodaboda said:
I HAVE A SOLUTION (worked for me):
When doing the "Macgyver Hack", I jammed the USB wires into the battery. This pushed the metal spring terminals out. After that, the battery terminal springs don't all touch the connectors in the phone.
Take a needle, and carefully pull the battery's metal springs toward each other.
This worked for me.
Also, try this:
Remove battery and unplug phone. Plug phone in (without battery), then turn on (some phones will turn on without a battery). After the logo comes up, insert the battery. This made my phone recognize the battery and get into the OS.
Once the battery is recognized and you can boot to the OS, root the phone and get the battery calibration app (and use it).
I have a Motorola Defy, and used the Macgyver hack, then had the question mark problem for days before figuring this out.
Click to expand...
Click to collapse
I don't have a nan back up from recovery but have read on another thread that you can also fix this by doing a restore of a back up through the recovery from a time before you have had the battery ? issue.. several people have also mentioned that it worked for them.. in my case I don't have a back up before this issue so I cannot confirm.
my phone died noooo
bumping in case anyone has a solution?
please. pretty please.
tried methods above, phone wont boot unless plugged in... i don't care i can't tell what % its at, but i do care it wont boot off battery power.
Tried 2 Ways with no Luck.
1. Power button + volume button down Long press less than a min. ?
2. Plug in for a day or more. ?
Gotto try jadaboda's tip.
Theheroitsme said:
Tried 2 Ways with no Luck.
1. Power button + volume button down Long press less than a min. ?
2. Plug in for a day or more. ?
Gotto try jadaboda's tip.
Click to expand...
Click to collapse
try a fastboot cable or a spare battery charger
sd_shadow's [Collection] of Links for:
Droid 2 (a955)
Sent from my XT1254 using XDA Labs
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
Click to expand...
Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you
Looking for a little insight here my XT1563 will not charge unless its in TWRP. The battery will remain at a constant % when plugged but will not charge and the battery menu list it as not charging as well. The obvious has been checked such as cord and charger to no avail. The interesting thing is the battery temperature is listed as like 429493709 Celsius in TWRP, when I run adb shell dumpsys battery it shows the following:
Current Battery Service state:
AC powered: false
USB powered: true
Wireless powered: false
Max charging current: 500000
status: 3
health: 7
present: true
level: 77
scale: 100
voltage: 4152
temperature: -302
technology: Li-ion
Click to expand...
Click to collapse
The temperature again is what I'm drawn too, what would cause it to be listed as -30.2 Celsius? I'm sure that is the reason why TWRP numbers is all messed up as well.
Edit: I've also just looked up the definition of health level 7 which is BATTERY_HEALTH_COLD.
see if this helps. https://stanfy.com/blog/android-shell-part-1-mocking-battery-status/
try the last command - adb shell dumpsys battery reset
bablu048 said:
see if this helps. https://stanfy.com/blog/android-shell-part-1-mocking-battery-status/
try the last command - adb shell dumpsys battery reset
Click to expand...
Click to collapse
Thanks for the tip I was wondering if there was a way to mock battery status. Unfortunately running that command to reset it instantly sets it back to -302 temperature. Also that command can't mock the health so its not like I could just leave it mocked to allow the phone to charge.
Jeklund said:
Thanks for the tip I was wondering if there was a way to mock battery status. Unfortunately running that command to reset it instantly sets it back to -302 temperature. Also that command can't mock the health so its not like I could just leave it mocked to allow the phone to charge.
Click to expand...
Click to collapse
try flashing factory firmware. and see if the problem is still there.
I think there was some problem while flashing twrp truvit again.
bablu048 said:
try flashing factory firmware. and see if the problem is still there.
I think there was some problem while flashing twrp truvit again.
Click to expand...
Click to collapse
I did that yesterday and it unfortunately didn't solve the problem. I may try again today both flashing stock and maybe something like cm to see If i can fix it. My biggest fear at this point is that it's something internal with the hardware. The whole situation just seems really odd as I charged it up, went out for the night with it, then woke up the next morning (yesterday) and it just wouldn't charge.
Jeklund said:
I did that yesterday and it unfortunately didn't solve the problem. I may try again today both flashing stock and maybe something like cm to see If i can fix it. My biggest fear at this point is that it's something internal with the hardware. The whole situation just seems really odd as I charged it up, went out for the night with it, then woke up the next morning (yesterday) and it just wouldn't charge.
Click to expand...
Click to collapse
you had the same issue as these guys - https://productforums.google.com/forum/#!topic/nexus/7IX_6Bv-G_g
some fixed it by changing the battery, flashing older version firmware and use higher capacity chargers
pijes said:
you had the same issue as these guys - https://productforums.google.com/forum/#!topic/nexus/7IX_6Bv-G_g
some fixed it by changing the battery, flashing older version firmware and use higher capacity chargers
Click to expand...
Click to collapse
Thanks for the info, I fear its actually the battery. I'll give downgrading a try later today and see what happens.
It's a shame I really like this phone but in the last 2 days it's completely let me down with this battery issue and my sd card stopped reading for some reason. It's unfortunate that I've rooted the device because no motorola can just blame everything on that even though my phone had been running amazing for the last 3 months.
deleted
Sakshinyk said:
deleted
Click to expand...
Click to collapse
Nope, I'm lucky the battery life in the phone is good as the phone still functions as normal for the most part. The only way I can charge it is in TWRP.
i have the same problem XT1563 :crying:
Moto X Play Not Charging
i am Facing the same issue with my Moto X Play. a little difference is that dont have TWRP. I can only charge in Factory Mode of the phone.
Its very annoying . Morever giving Phone back to moto for repairs takes almost a week or 2 to get your phone back.
I hope one of you guys can get me to the solution.
Thanks
Amit Gupte
([email protected])
Did anyone solve the problem?
Somebody have news? I replace the battery and not charging yet...
Lenovo RIP Motorola
How to solve the problem?
Please
My phone has similar problems. Using Ampere I found out
a) when using car charger after some time of charging it switched every half of a second between charging and not charging
b) charge current is very different without obvious reason, and gets very low (from 2000 via QuickCharge down to 20!)
c) when I mechanically support the micro USB plug (just a finger without pressure) the current changes
d) sometimes the plug does not detect when the socket is empty!
e) sometimes Ampere shows blue "not charging"
f) without charger, the current differs. Usually the phone consumes 200 mA when idle. But sometimes it consumes 900 mAh!
My conclusion is that in my case the socket has problems. The is leakage current, and charging does always not work. I will send it to the vendor for repair/warranty/whatever after I've done a backup and have a working device for the time until repaired.
I hope they find something, as most of the time everything works fine! The vibrations of a car seem to nearly always cause the problem, but at least 95% of the charge processes just do as expected.
Same issue here. Exact same workaround (Recovery or fastboot)
I started a topic in the official forum but it was closed just because of links to custom recovery.
https://forums.lenovo.com/t5/Moto-X-Play/Battery-don-t-charge-anymore-Fastboot-OK/td-p/3196885
Here is the new topic I started:
https://forums.lenovo.com/t5/Moto-X-Play/bd-p/448
PLEASE grab the attention in the official forum.
Hello wazabe
You had put a link in this post "forums.lenovo.com/t5/Moto-X-Play/Battery-don-t-charge-anymore-Fastboot-OK/m-p/3487875"
Do you have the link you deleted? What flash did you use to fix it?
And what tools did you use to make the load? I have an XT1563 that does not load and I'm trying everything.
I was already fighting with AlphaDog in Motorola Forum because he does not want to help me and they are good for nothing.
Thank you!
Jeklund said:
Thanks for the tip I was wondering if there was a way to mock battery status. Unfortunately running that command to reset it instantly sets it back to -302 temperature. Also that command can't mock the health so its not like I could just leave it mocked to allow the phone to charge.
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and why solve? because i have the same issue
Waza_Be said:
Same issue here. Exact same workaround (Recovery or fastboot)
I started a topic in the official forum but it was closed just because of links to custom recovery.
https://forums.lenovo.com/t5/Moto-X-Play/Battery-don-t-charge-anymore-Fastboot-OK/td-p/3196885
Here is the new topic I started:
https://forums.lenovo.com/t5/Moto-X-Play/bd-p/448
PLEASE grab the attention in the official forum.
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This is a weird problem.
Have you tried flashing official firmware Maybe it will work.
My phone only charge in factory mode.
Actually i am using aicp 12.1 official.
Ok....
I think it's not new that we have a problem here.
Some of the people who got OnePlus 5,
Facing an issue when charging that it charges up to 80%-90% with the Dash Charger.
And then simply stops, and to charge to 100% we use regular charger (Not Dash Charger)
https://forum.xda-developers.com/oneplus-5/help/oos-4-5-8-dash-charger-t3652711
https://forums.oneplus.net/threads/never-fully-charged.599409/
https://forums.oneplus.net/threads/charging.600540/
https://forums.oneplus.net/threads/battery-problem.601016/
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And there are more evidence of the issue.
We need to deliver the massage to OnePlus.
So please tell me, your facing the issue too?
Reserved
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---------- Post added 14-08-2017 at 12:03 AM ---------- Previous post was 13-08-2017 at 11:43 PM ----------
The power input in lowered after the phone has charged to 70%+, which results in slower charging speed.
It's done to preserve the battery and to allow more charging cycles in the long run.
So, it's not a bug. It's a feature.
As @sufoalmighty said, it's not a bug, it's a safety feature to keep the battery healthy.
Ok look.... it just stops and the phone says not charging.. i don't really know why
Hi Guys,
It's a real issue and I'm experiencing it. Plus, there are few threads about this on Oneplus forum and Reddit:
here: https://forums.oneplus.net/search/13523112/?q=dash+charging&o=date&c[title_only]=1&c[node]=265
and here: https://www.reddit.com/r/oneplus/comments/6r0403/oneplus_5_dash_charge_stop_at_83/
I even had an error message on the phone when trying to charge it more than 85% when off... Everytime I briefly pushed on the power button to see if it was charging properly it said :
"Device temperature is too low. Can not charge"
Talked to Oneplus support twice, they escalated my ticket. But I have no news from them for 3 days now... I think the best could be having them akcnowledge there is an issue, even if it's gonna be painful for them for some obvious marketing reasons...
What do you think ?
If your phone actually entirely stops charging, it is a bug, probably a hardware problem with your charger, as a person on the linked Reddit thread said. Try a different DASH Charger first. If it did start after the update, you could always flash back and test it against tests of the new one and send them that information. Saying that it stops DASH charging isn't very clear and contains no information OnePlus can work with. Download Ampere and check it with the cable plugged in after 80% to see what value is showing, or use the *#808# menu to test the same. Post results, including a picture clearly showing the screen and the fact that it is plugged in [take it with another device].
Experiencing the same issue as @the_david. My OP5 is 5 days old, received it with stock firmware (4.5.3 I think, not sure) everything was fine. Updated to 4.5.8, rooted, installed magisk etc... Wanted to charge it after some days, but with the dash charger it stops completely at 75%. Turning of the phone shows battery temp to low (was at 33°C).
A non-dash charger will charge to 100%. Cache & Dalvik reset had no effect.
Edit:
I let the phone discharge to 0% and tried to charge it with the dash charger. I saw the dash charging symbol in the "bootloader" & blue LED, however it stayed stuck at 0%. With another charger I was able to load it to 2%, afterwards used the dash charger to get it up to 80%.
Got a replacement charger and the issue was gone
So, I got a new Dash charger and... It fixed the issue. It seems there are some problem with some dash charger series, especially if you bought your OP5 to a Chinese reseller...
Everything works fine now!
The problem in my case is the rom installed... Tried with RR and dash is ok up to full charge, but on stock oos up to 90% is dash and from there normal charge
No problems here. Dash charge till 80-90 percent and than charging values going slower and slower and slower up to 100 percent. So i guess i'm fine.
What i "do" like to mention is: When device is fully charged at 100 percent, within 10 minutes it drops very fast to 87 percent! than the battery seems to stabilizes itself. With each dropping percentage the battery is more and more going slower at discharging..
I don't know if that's normal behaviour, because i'm not familiar with OP5.. I came from Samsung.
Maybe somebody can explain this? or am i seeing it wrong?
It's strange.. i've a linear discharge.. have you tried a battery fix? Discharge all then charge until 100% from switched off phone.. Don't do this everytime because will damage battery... Or maybe it's just android that after sometime the battery percentage split to 2% at time... 100-98-96 etc..
Did that in the past with replacable batteries, also use battery calibration app (still a myth, but whatever). I never discharged this Device further than 10 percent (like you kinda mentioned it can damage the battery) and since it's hard to replace the battery i wont take the risk. Maybe my battery didnt even get the change to settle because of the many Roms and Kernels i Flashed over and over again, since i got my device for about 10 days now haha. I guess i need to give my battery more time to settle and don't stress it?
I was in your doubt too, since i've flashed a looooot of rom in about 2 days lol and i stressed really too much my phone.. But as i said up, i've noticed that the battery percentage (what we see in the statusbar and not the reality charge) depends a lot on which rom you're using... In this 2 days i've also charged my phone a lot of time, via dash charge or via pc (while copying files from computer to phone) and it seemed damaged in RR but when i reflashed back to freedom it has returned normally and today i have a very long life battery (charged this morning at 9:30 and now i still have 81%)... So in the end i think your battery is not damaged but have you tried a factory reset? PS: i've never discharged it under 20% PPS: and sure, for answering your question, i think that less stress (few charge)= more battery life so now i wait tomorrow to try another rom but today is the "My oneplus 5 rest day" lol