Howdy.
Let me share my story with you guys.
I installed Mahdi Rom and was using my phone, configuring some widgets, few whatsapp messages and so on.
Phone wasn't hot at all, pretty much the normal temperature, since i was not doing anything heavy.
So i placed it on top of a wooden table, few moments after i pass by it and start to hear few crackling sounds.
I pick it up and the back glass was shattering making that distinct sound of a glass breaking.
So i thought it might be the battery expanding, and turn it off.
The temperature was around 23-24 celsius, so the table couldnt be any low than that.
Took it to the warranty next day and they said the battery was ok and said i dropped it...
So i searched the web and it seems thats it pretty common, as seen here: http://forums.androidcentral.com/go...ck-shattered-within-24-hours-not-dropped.html
Now LG wont fix it, and i gotta buy a new back.
My question is, does anyone know if theres a rubber/plastic/metal back available or we're stuck to the glass?
Any other than http://www.ebay.com/itm/Genuine-Ori...e_Replacement_Parts_Tools&hash=item2583e0f951
And no casing is not an option, i hate the general look of a phone with a case.
Thanks in advance.
I had a similar experience, I was in holiday and put my phone down on a towel while I snapped a few shots of a lizard with my camera, picked the nexus back up and felt something on the back, flipped it over and had a crack going from the top just a over the camera all the way to the loudspeaker, I ran my finger over it and it fractured more.
Asked for help and was told I must have dripped it and it wouldn't be covered and that I will need to buy a new back T_T I wouldn't be bothered with it really but I have a crack going straight through the camera sight -_-
Sent from my Nexus 4 using xda app-developers app
I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
Istiak said:
I bought my OPT at the end of Dec 2015 and using it since then as my daily driver. I stared to notice that small dust grains are accumulating inside the camera lens and it's increasing day by day. I intend to use the OPT for at least two years but currently I fear that it would get really dirty by then to capture decent picture.
a) Is there any one facing the same issue ?
b) How to prevent dust from getting inside the camera lens?
b) Is there any way to clean the dust if it gets really dirty?
Thanks in advance
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Go to a service center. Looks like a faulty camera. Happened to me on my oppo find7. Getting it cleaned wont work as dust will find its way again. Proper thing to do would be to get the camera piece changed.
I have a 2 month old Nexus, and looked at it the other day and noticed dust accumulating on the camera lens.
http://imgur.com/RWAYLFY
Called Huawei and they said to blast it out with compressed air. I have tried it and no dice.
Anyone have issues with this, I searched and there was very little info about this type of thing.
You could try removing the glass visor by heating it a little and cleaning the dust off. But I'm not sure if you want to go down that route.
Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
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sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
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Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk
I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.
Same problem here ,another thing to be disappointed besides the Camera.
Same here
I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Interesting. Have you complained to customer support about scratches? I wonder what their take is.
Sent from my PH-1 using Tapatalk
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?
Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.
I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.
The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.
Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.
I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
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Had mine for over six weeks, and no scratches here.
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
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Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
Sent from my SM-N950U1 using XDA-Developers Legacy app
I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?
I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.
Got an amazing deal on what was supposed to be one of these in new open-box condition and was incredibly happy with its performance, speed, and compactness until I opened the Camera app. There is a line that seems to run across the main shooter and when you aim it at any sort of light it seems to interact with some sort of crack, scratch or something that's inside the lens and distorts the image.
I've been taking a close look and close pictures of the camera and lens but just can't find where the physical damage is (if any) and I just can't wrap my head around how such a thing would even happen to begin with. I installed all of the available software updates and then GCam but same thing as in the built-in app. Tried to wipe the lens with a water/rubbing alcohol mixture and a microfiber towel and nothing. Photos taken with the black and white camera come out as they should so I know it's not a software issue. Here's the pictures:
https://imgur.com/a/IIaYdzj
I took a video and that's where things get even weirder! It becomes a line that seems to follow the lens instead as you move the phone, not a static/physical line that's always there. Here's a video:
https://imgur.com/a/YCSW4Lt
This is a real head scratcher. Have any of y'all seen or experienced anything like this?
it looks like an eyelash
mruno said:
it looks like an eyelash
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I thought it could be something similar to that, but at this point not really sure. I took my electric duster with the two high-pressure attachments to it on the highest setting, trying to see if I could force air to go inside through the secondary microphone hole next to the cameras, the very small gap between the camera, flash and ceramic back and even the gap at the top between the ceramic and the frame and move whatever it is in there out of the way to no avail.
This issue pretty much makes the main camera unusable but I was wondering if anyone else had this happen and was able to fix it and if so how. Obviously I just got the phone so I'm not gonna take it apart until I can get access to the cameras and physically remove whatever is in there since I bought it through eBay and I can return or exchange it but based on the fact I asked the seller specifics about the condition and their answer that everything worked properly I expected it to and right after getting the phone I bought prepaid service for it that now I can't return. Sigh.
DeyEatDaPooPoo said:
I thought it could be something similar to that, but at this point not really sure. I took my electric duster with the two high-pressure attachments to it on the highest setting, trying to see if I could force air to go inside through the secondary microphone hole next to the cameras, the very small gap between the camera, flash and ceramic back and even the gap at the top between the ceramic and the frame and move whatever it is in there out of the way to no avail.
This issue pretty much makes the main camera unusable but I was wondering if anyone else had this happen and was able to fix it and if so how. Obviously I just got the phone so I'm not gonna take it apart until I can get access to the cameras and physically remove whatever is in there since I bought it through eBay and I can return or exchange it but based on the fact I asked the seller specifics about the condition and their answer that everything worked properly I expected it to and right after getting the phone I bought prepaid service for it that now I can't return. Sigh.
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I'm not entirely convinced it is physical given the way it moves position on screen when you move the camera. If it was physical wouldn't it stay in the same position? Then I thought must be a reflection but even that doesn't make sense as it appears to move independently ie still moves when you have stopped panning the camera, which seems more like an image processing or auto focus issue maybe? Though it could still bye a hair and the apparent movement is just caused eg focus. Strange.
Does it remain even with light source coming from all different angles eg left, right, top, bottom?
Does it remain in same place on stills when you do different focal lengths eg close ups?
As a workaround maybe moving it with "electrostatic charge" will be possible if it is debris, as I've seen it done in sealed units. Though only a small chance this will work if debris on glass cover & no chance if it's in the sealed lens unit assembly it might not move (see assembly here https://d3nevzfk7ii3be.cloudfront.net/igi/UKOASSYDwDAfbVro.large but that should have been made in a clean room so more likely debris is on window cover, I'd think). Discharge with ESD earthed wrist band or antistatic cloth ... OK most people don't have them so a damp/sweaty finger will have to do ? (which will mean it is at the same PD as you). Then rub glass lens cover with a synthetic cloth to create a charge on surface or charge a glass rod/plastic ruler and touch glass cover (edit: try alt polarity on cloth). Repeat discharge /charge cycle. Cross fingers first as this is a long shot & I'm not sure if there is a gap!!!