Has anyone else ordered from AT&T on release day? - Samsung Galaxy S7 Edge Questions and Answers

Went to my local AT&T store yesterday (March 11th) to get the Edge, and I was disappointed to be told there were none in stock and they didn't know when they would be. So they ordered one for me and told me I'd get it by Monday, or Tuesday the latest. Well, I got an email from AT&T saying it will SHIP between the 18th and the 24th. That seems absurd to me, and was wondering if this happened to anyone else?

I preordered a silver on the 9th, wasn't told about back orders etc. I called in because mine also said two days but now I see it went so till like the 23rd. They told me that it the site doesnt update... But I'm pretty sure it's back ordered

Related

Best buy insta ship in michigan tmobile upgrade

Ok, I am in michigan, and went to the best buy in madison hts. I got the $199 upgrade and the phone was supposed to be shipped yesterday (thursday) and I was supposed to get it today (friday.) No phone yet and it is 6:45pm here. I never got a tracking number or anything. I called best buy and they said I am the 5th person who has called saying the same thing and they have absolutely no answer for me yet and said you will get the phone when you get it. I am wondering if anyone else has had this same problem in their respective areas when doing the $199 upgrade. Looking forward to hearing from you guys.
Jason
Overnight shipping bs
Same here i didn't get a confirmation email ,i live in NYC ordered yesterday in the morning they told me its overnight shipping and still inst here yet im going to cancel .

[DISCUSS] [POLL] have you pre ordered the play

how many people have pre-ordered the Play vs planning to purchase after release?
and whats your thoughts on pre-ordering as i still find this quite a new concept for mobile phone contracts (my last phone was a HD2 no preorder on networks) is this a good thing to do or should be be first come first served on the day?
Yes I did pre-order. Quite normal in the Netherlands, was suprised I could only pre-order since this week though since the release date here is supposed to be march 28.
im still thinking about it because Verizon has it
i did preorder on contract which i never do, im in the UK so hopefully i only need to wait 1 more week
Pre ordered sim only. Buying in the UK. hoping it ships next week.
Sent from my Nexus One using XDA App
pre-ordered last week, i should have it by latest Friday! guarentted delivery.
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
I used clove and was emailed. The play will be shipping friday
Sent from my Nexus One using XDA App
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
Thats not good news as i ordered from bymobiles
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
i ordered mine from box.co.uk £465. they still have 6 in stock. guaranteed latest april 1st delivery, i called them, they said they will get the shipment in today (30th) but depending on what time they get it in, they might be able to send it out today! i might have it by tomorrow but they stressed most likely it'll be friday.
funny enough, i checked buymobilephones.net today and now the site says they have both the arc and play in stock, perhaps the customer service rep i spoke to was an idiot and they will actually ship them this week
im going to contact sales tomorrow and see what response i get
silvacrest said:
funny enough, i checked buymobilephones.net today and now the site says they have both the arc and play in stock, perhaps the customer service rep i spoke to was an idiot and they will actually ship them this week
im going to contact sales tomorrow and see what response i get
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Click to collapse
i had a look but both appear to still be on pre-order although they have confirmed on twitter the arc is in stock and has a 48 hour turn around time to dispatch i have asked about the play stock they said they are expecting stock soon
PHOENIXROSE said:
i had a look but both appear to still be on pre-order although they have confirmed on twitter the arc is in stock and has a 48 hour turn around time to dispatch i have asked about the play stock they said they are expecting stock soon
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Click to collapse
ignore me they are shipping
so.....they are shipping the play? arc? or both?
if they are shipping today i will probably buy from them right now
*EDIT*
i couldn't wait for your response so i just phoned them to confirm and yes, they do have them available for next day delivery
*LAST EDIT*
i decided to order, i was told to look out for an email, not the automated response
Just got it delivered from gum mobile. Impressed with it. Need more games now!
silvacrest said:
i just spoke to buymobilephones.net customer services and thought i would share
i rang to ask about my pre order status since it didn't change since the 23rd (the day i pre ordered)
they said they wont be getting stock still late next week and will start shipping back orders when they do
i swiftly cancelled my order
if anyone knows a place that will defiantly have stock on release day and will ship on the same day i would really appreciate it
Click to expand...
Click to collapse
I ordered mine yesterday night from buymobilephones.net and it has been dispatched (got the tracking Code) this morning should receive it tomorrow.
Mines arrived
Sent from my Nexus One using XDA App

(Q) anyone ordered from phones4u...if so...

The reason I asked is because I ordered my Samsung galaxy note from phones4u on Thursday, as I read on google the release date was the 3rd. I saw it on phones4u with a deal with orange. and I bought it.
Anyhow, I was told the following day (Friday) after calling them that the phone was on pre-order, and it would be with me at 11.11.2011 at the latest!
So basically I am confused, I've read on various forums that others ordered it around the same time and received it the next day, and this is all from phones4u!
Anyone else in a similar situation?
sstanton86 said:
The reason I asked is because I ordered my Samsung galaxy note from phones4u on Thursday, as I read on google the release date was the 3rd. I saw it on phones4u with a deal with orange. and I bought it.
Anyhow, I was told the following day (Friday) after calling them that the phone was on pre-order, and it would be with me at 11.11.2011 at the latest!
So basically I am confused, I've read on various forums that others ordered it around the same time and received it the next day, and this is all from phones4u!
Anyone else in a similar situation?
Click to expand...
Click to collapse
Hey man, did you get your phone yet?
I upgraded my vodafone contract early with phones4u yesterday to the Note (from Galaxy S). They said 3 - 5 working days yada yada. I went on the online chat today just to ask if they had a more accurate date so I could arrange to be in, but the woman told me it's not released until the 17th... I'm assuming she was confusing the Note with the Nexus and gave up in the end.
Got my phone from phones4u. Just walked in to my local store and walked out with the phone, simples. This was on the release day and not online, I think you will have better luck by going in store.
Dialaphone woes
I ordered mine over a week ago from Dialaphone (subsidary of Phones4U) they gave me a delivery date of 11th November, but emailed me late last night to say no stock. Hmm.. I did an anonymous cold call to them earlier in the week, they said same thing but failed to let me know that my phone was never going to arrive today.
Luckily I ordered one from Handtec, and it arrived within 24hrs yesterday. When the Dialaphone one eventually arrives I will tell them to shove it!
Crap customer service, but Handtec saved the day with 100% satisfaction.
PS the SG Note is a dream to use!
Yeah I just walked in to phones4u on release day and bought it there and then on a brand new orange contract.
Phones4u are now saying they're awaiting stock, but still saying the "release date" is the 17th. Oh well. If I'm luck I'll get it by Friday!
Wondering if this is because I'm going through the upgrades section. I know phone companies keep their stock for new customers and for upgrades completely separate sometimes. Suppose it means they can get new customers on to contracts as quickly as possible, and keep those existing customers on hold for a while.
Either way, I can't fecking wait.
Spoke to phones4u this morning, as today (17th November) is the day they claimed that the Galaxy Note was being "released".
I have been told that they've got stock and that it's being delivered to me on Monday, so fingers crossed!
I also asked about email confirmation, as I didn't get any - at all. Apparently this is because the upgrades process is "nearly completely manual". Suppose that would make sense, and also explain why it's difficult to get stock levels accurate.
Really hope it's here by Monday!
I had the same issue going through phones4u to upgrade my orange contract and the online chat system is useless, i was told that there was no stock of the handsets by the online people, but when i spoke to an account manager they said there where plenty and it was orange who did not want me to get the deal phones4u had offered as it was reserved for new customers!!
So basically i told orange i would go to another company ie vodafone or someone like that and they soon changed there tune so now today the 17th i am waiting for royal mail to drop mine off........
still no joy with phones4u. Just phoned them and apparently they've had trouble getting the transaction to go through the till, but it should be being dispatched by special delivery this afternoon. at which point I should FINALLY get some form of email confirmation.
*sigh*

Who all ordered from office depot on monday 07/16?

i was able to order mines RIGHT BEFORE it went unavailable again on monday (around 6ish 7 pacific time) and its supposed to be here on the 19th. Just wondering who else was able to do it and if anyone has been able to recently do it since i want to order another one.
Shaquiel Harris said:
i was able to order mines RIGHT BEFORE it went unavailable again on monday (around 6ish 7 pacific time) and its supposed to be here on the 19th. Just wondering who else was able to do it and if anyone has been able to recently do it since i want to order another one.
Click to expand...
Click to collapse
I didn't pre-order. I just walked into the store and got one.
Seems their "online" preorder and the store preorder comes from 2 different warehouses.
I ordered on 11th and it was shipped on 16th and got it on 17th morning.

Ok I JUST Pre-ordered MY LG V20 T - Mobile

It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
This is critical
blackwell387 said:
It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
Click to expand...
Click to collapse
You ordered from T-mobile today and they told you it would ship out tomorrow? Did you get a tracking number or just told it would ship?
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
blackwell387 said:
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
Click to expand...
Click to collapse
Ok, so you don't actually have a shipping update then? Just generalities from a rep?
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Yes, tracking has been given to people who preordered in the first wave of available devices. I'm due to receive it tomorrow according to UPS 2nd day air.
Sent from my SM-N930T using Tapatalk
planetbeen said:
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
Click to expand...
Click to collapse
I have had three reps tell me it's backordered and not shipping until 11/8-11/28 and my account recently updated to reflect this on the order. At this point, you're better off trying to walk into a store on 10/28 first thing when they open and pick it up.
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
I recieved an email expected shipping date is 10/18/--10/24 next day shipping
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
jrwingate6 said:
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
Click to expand...
Click to collapse
Nah, at this point you're just better off walking into a store and picking it up. Everything I've got points to 11/8 being the early edge of the next availability range. At this point after all that I've been put through, I'm starting to entertain the idea of looking at other carriers. T-Mobile got me in over a dozen years ago for their customer service and now even that isn't any better than any other carrier I've had. (AT&T, Sprint and Verizon, had all three in one way or another.)
I ordered Monday morning, CC charged yesterday and ready for shipping this morning. I just got an email from Ups this evening saying it will be here tomorrow. I wasn't expecting that.
It has arrived, and I is very nice, now time to say goodbye to my Note 7...
I ordered at 10am central Monday morning in store (JOD). I have origin scan in Louisville and scheduled for delivery on Wednesday. I changed delivery to a hold at UPS customer center so I could get it at 9am when they open.
I just pre ordered mine. If I don't like it I'll pay it off and sell it on Swappa at full price lol. Or at least get my money back. Plus I keep the headphones too lol. Now the waiting game begins.
Sent from my ONEPLUS A3000 using Tapatalk
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
blooddragon88 said:
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
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Click to collapse
Well I got mines to day it took 2 days since preorder
what shipping option did you choose?
onebornoflight said:
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
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Click to collapse
Got it yesterday around 2 pm, so far I dig this phone.
pre-ordered in the morning and just got my tracking. can't wait
-Sent from my TMO Galaxy Note 5

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