Galaxy S5 Neo 3.5mm Audio static/noise with noise cancelling headphones - Samsung Galaxy S5 Neo Questions & Answers

I have a new Samsung Galaxy S5 Neo (European). When I started using it with my Bose QuietComfort headphones, there is a considerable amount of noise when the noise cancelling function is turned on. On my unit, it is not a constant static noise, but varying. It can be noted clearly by just turning the volume up/down with the headphones plugged in and noise cancelling turned on. You hear the "beep" confirmation of volume changed, and then a couple of seconds of varying static, like that heard from an old style LP player when there is dust on the needle or the track is damaged.
I have tried with another pair of the same headphones, and noise cancelling headphones from PSB and an active conferance room speaker from Sehnheiser. In all of these units there is considerable noise. Tried on various people, all hear it, and depending on the person they categorize it as "unbearable" to "minor". I tried to live with it, but when music volume is low, the noise is really audible.
I also tried the headphones on various other phones, Samsung Galaxy S3, S4, S5, Nexus 5X, Sony. No problem found on any other phone.
I tried the headphones on two other individuals of Galaxy S5 Neo. The variable, really bad static noise was not present, but there was clearly a louder background noise, constant, than on other phones. The audio works fine on all passive headphones, like the ones included with the phone and several others. Including the Bose QC25 when noise cancelling is turned off. My phone has been on repair twice with no improvement.
Does anyone else notice noise/static problems using "active" headphones, like noise cancelling headphones with the Galaxy S5 neo?

I have exactly the same problem when I connect the s5 neo with my sennheisser HD 598. When I connect my old S3 I never had a problem. It's really a big annoyance.

That is strange, that model does not seem to have any active amplifying. Does not seem to be exactly the same problem, although the symptoms are the same.
Regarding my problem I just want to say that after sending it in for repair three times, the third time they changed the right part, and now it works like a charm! They changed something called "A/S ASSY-PBA- MAIN".

got the same problem here ...
no problem on simple sony headphones, but amplified audio in car and at home stereo has pretty bad static background noises.
so it looks like there is an answer already ...
ASSY-PBA-MAIN seems to be the whole motherboard of the S5...

I have exactly the same issue with my S5 Neo and Quiet Comfort headphones. In fact with low volume tracks the static can ruin the music. I also get a LOT of interference when I hook it up to my Roland amplifier.
I am very disappointed with this as my phone is my primary source of music. Now I guess I'm stuck with this for the next couple of years.

what about warranty? I am just waiting for the right time, then I am gonna send it in / let it be replaced.
(at least there is a 48hrs promise to exchange the phone be O2 here in Germany

Called O2 Business Hotline - tomorrow i get an exchange mobile (new or "as new") - let´s see if its gonna work

yep - new mobile is here - static and crackling noise is gone -

I contacted Samsung support and they sent me back a standard reply - disable WiFi and GPS, perform factory reset etc....
I (reluctantly) did all of that and it made no difference. So just mailed them back to ask for a replacement. I'll be interested to see their response. I bought the phone from a Pixmania seller, so going down that route for a replacement could be time consuming and painful.

Jymbo said:
I contacted Samsung support and they sent me back a standard reply - disable WiFi and GPS, perform factory reset etc....
I (reluctantly) did all of that and it made no difference. So just mailed them back to ask for a replacement. I'll be interested to see their response. I bought the phone from a Pixmania seller, so going down that route for a replacement could be time consuming and painful.
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Click to collapse
Well after months of dealing with Samsung, two trips to their support centre, endless calls and emails, I've been told that the Samsung S5 Neo only guarantees compatibility with Samsung products! Honestly, that's their line. Even though they heard the static and acknowledged it, even though they used the same headphones with another S5 in store, and didn't get static, their line is that their warranty only holds up for Samsung branded headphones. I spoke to managers in the Samsung support centre by phone - they gave me this same line.
So all you audiophiles out there, forget your Sennheiser and Bose headphones and get yourself a set of Samsung earbuds......... or maybe just go for a decent phone with a guarantee which is worth the paper it's written on.

Jymbo said:
... or maybe just go for a decent phone with a guarantee which is worth the paper it's written on.
Click to expand...
Click to collapse
Hey Jymbo,
you could try one more round of complaints .... but this time you tell them that the static noise can be heard whenever you connect your phone to any amplified stereo ... i think they may have a hard time arguing, that the hifi system must be a samsung one ... it is not about compability with highly sophisticated headphones, it´s about a multimedia tool, that has a non-working audio line out and it doesn´t matter which amplifier you take, it just gives out static noise on any amplifier ...
---------- Post added at 01:45 PM ---------- Previous post was at 01:42 PM ----------
it´s about the juridical difference

hainfelder said:
Hey Jymbo,
you could try one more round of complaints .... but this time you tell them that the static noise can be heard whenever you connect your phone to any amplified stereo ... i think they may have a hard time arguing, that the hifi system must be a samsung one ... it is not about compability with highly sophisticated headphones, it´s about a multimedia tool, that has a non-working audio line out and it doesn´t matter which amplifier you take, it just gives out static noise on any amplifier ...
---------- Post added at 01:45 PM ---------- Previous post was at 01:42 PM ----------
it´s about the juridical difference
Click to expand...
Click to collapse
Thanks, hainfelder, yes - I may try that - I have a Samsung TV so I may also try connecting to the audio inputs on it as well to prove the point. But I have to say they are wearing me down! Tempted to just sell it on ebay and buy a HTC! One way or another I won't be buying Samsung again. They may have raised their profile in the field of mobile and TV but they are still bargain-bucket when it comes to after sales support.
Jymbo

Jymbo said:
Thanks, hainfelder, But I have to say they are wearing me down!
Click to expand...
Click to collapse
that´s what they are trying to. Don´t let them. If you get the same problem with the Samsung TV, then they are toasted.
btw: there is a thanks! button, if you would like to thank in this forum. You can find it on any post.

Related

Jabra BT8010 Headset

Does anyone on here have it? How well does it work with WM6 and the Kaiser in general?
Sorry if this has been addressed in the past. I tried searching the Accessories forum with both basic and advanced searches and came back with no results. Which is odd considering I could have SWORN I saw it talked about here at some point int he past.
I have a Jabra BT620s, which is also A2DP. It is total crap. I would look at a different brand. Motorola headsets are supposed to work well.
Jabra BT8010 and Tilt
joshuah82 said:
Does anyone on here have it? How well does it work with WM6 and the Kaiser in general?
Sorry if this has been addressed in the past. I tried searching the Accessories forum with both basic and advanced searches and came back with no results. Which is odd considering I could have SWORN I saw it talked about here at some point int he past.
Click to expand...
Click to collapse
I have the 8010 and it with all due respect to the previous poster, it works great. I have used it with the original shipped ROM and several cooked ROMS (Currently on Sleuth's 6.1 ver 3) and it worked well with all of them. I will say it seems to work the best (longer distance from the PPC) with the radio included in Sleuth's 6.1
Can either of you provide more specific information about the issues you had with it? I've never had a bluetooth headset before so I might not even notice.
My BT620s sounded like a bad record. The pitch kept shifting very subtly, but it is INSANELY annoying and makes it completely un-listenable. Also, it would drop audio for about 5 seconds of every minute, which is very annoying. It had trouble with pairing, when you turned it off, it would sometimes refuse to re-connect to the phone. The call quality with it was OK though. I sold mine and bought a pair of Motorolas.
i have the bt8010 (only for a week) and the head set is pretty good
i have had the headset cut out on me i think there is interference from the cell or wifi. but it doesn't happen all the time. the battery life is good i have played at least 9 hours of music (stereo) straight before it need a charge. the sound quality is ok, there is some distortion on the extreme high and low notes.
but it is wireless
the headset need to be angled in a upward angle in order to be conformable (at least for me) i was able to were it for 3 hours with out a problem
the cord between the ears some times get pulled by twisting my neck, it's about 1 inch too long
i have used it in a noisy production floor and the person on the other side head me fine, a little downed out but they didn't hear the hum of the loud machine in the background and because i had the stereo on i head him better then on my phone, and yes you do hear the person on both right and left sides.
i was going to get a Motorola (mono) one but i got this one because the talk time and standby life is longer (according to specs) and this one has stereo option.
this is the only headset that you could switch from work to play
i am happy with it, and other around me like it.
btw i got mine refurbished.
I have the BT8010. I've had it for about 7 to 8 months now, maybe longer.
I really do not like the headset at all. It has great sound so don't get me wrong. If sound is all you are interested in then go for it. But if you are looking for fit or the ear loops to stay on then they aren't the ones.
For me, the fit for me is horrible and the headset hurts because I have small ears.
SECOND and this is the BIGGEST LET DOWN, the ear loops keep falling out.
So if you get it go ahead and call and order some extras right away. You can contact them via phone I think and they will send you a few. Just keep one in your wallet and one in the car and some @ home, and some in your briefcase.
The ear loops fall out way too easy for my tastes. I'm currently looking for another set of A2DB enabled headsets.
I use it for some 4 month. Mostly monoaural. It's ok, but...
Pros: VERY good sound quality (noise reduction, environment supression), good battery lifetime (up to 3 days), clear display, handy controls.
Cons: the ear hanger (? sorry for my english) slips out from the unit causing unit to fall, fast dial numbers are too short (cannot add cell codes e.g. enabling my phone number identification before dial number), does not fit perfectly into the ear - the sound is good when I puch it with my finger toward my ear, but listening to the music is a bit painful (not full spectrum due to distance between speaker and ear-hole that cannot be, at least in my case, adjusted).
Overall: good design/performance. Better quality then BT800 (my previous earphone). Cannot be securely and properly adjusted toward ear.
has anyone got more insight on this headset... i am looking in purhcasing it.
I use the 8010. The only complaint I had was the ear hook kept falling out, like the poster above. What I did was to superglue the hook in. Now, it doesn't fall, and it fit tighter to the ear, making it better to hear conversations and music. I lost one of the hooks before, and when I called jabra to order another set of hooks, they sent me out a Free pair, no ? asked, so support is great. Now, you can find the headset at a very good price. I paid $100 for mines, you can find them for $40-60.
Jabra BT8010 connection
I also have problems with the ear loop falling out. But it's not that often.
What I find annoying is that it doesn't automatically connect to my HTC prophet as stereo headphones when I switch the Jabra to music mode. I have to manually go into bluetooth settings and click on Jabra BT8010 to set as stereo headphones. Does anyone have a fix for this? If I don't do the above steps, AVRCP is able to work, but music will still come out of the phone. It would be nice if I can just listen to music with a push of the mode button without having to fumble for my phone.
i have em .. and to be honest i cant really complain
the only problem ive actually had is like everyone else has mentioned...the ear loop comming off..but thats so small in comparison to what they have to offer.
imo :
the sync from my car to my home bt system is awesome!
the clarity is superb
volume, settings, caller id and the phonebook work flawlessly..and to top it off i got em off of ebay for 25 bucks brand new with a reciept..
cant beat it!
i ahve jabra bt620s and sound is too low, how can i increase the sound on bt headset
the best bluetooth I know so far is Itech. They don't sell here but you can find it on ebay. A2DP, bluetooth stereo, cliping on you cloth, looks like a ipod shuttle on you collar.

Sound distortion playing music with some headphones

I have found some strange behaviour that i'm hoping someone else can test out on their Galaxy S.
I have found that some headphones seem to work fine with the phone for music playing but others result in the sound being distorted with the vocals being very faint as if the left and right channel are cancelling each other out (with vocals generally being on left and right channel).
The packaged Samsung headphones appear to work properly although the quality seems average. I tried my iPhone headphones but these resulted in the strange sound distortion described above. I also tried a pair of cheap Sennheiser which were a free give away with a purchase from Richer Sounds and they worked well. Another pair of no-name cheap headphones exhibited the same distortion problems as the iPhone headphones.
Oddly, the FM radio sounded ok with all the headphones, it's just the music player that has the problem. I have also tried a couple of other music apps including the doubletwist player to rule out the software.
I'm considering taking it back to the shop to swap for a replacement. I'd be grateful if anyone could try out some headphones (particularly iPhone ones) on their Galaxy S and report their results to see if this is just a quirk with my phone or the Galaxy S in general.
Many Thanks
I just need some clarification because I know that a headset, and not headphones, is delivered with the Iphone. If it was a headset then I might suspect that different Iphones use different polarity as opposed to Samsung. Try out the Samsung headset on the Iphone.
EDIT:
Obviously not the problem. I must have skipped over the radio experience.
I can't post a link to it, but I remembered that GSMArena did a thorough review of the SGS. If you find your way to it, go to page 6 and see the sound chart at the bottom. SGS is superior in sound to iPhone. Perhaps the iPhone headset/headphones and the cheap ones are not sufficient for the SGS? I'm guessing
I had a similar experience when I tried to use the Samsung Spica headset on my HTC Hero. It seems that it might be a difference in polarity as suggested above.
Does all the headsets that give distorted sounds have a microphone on them? (E.g. not headphones)
the iPhone's headphones have extremely high distortion regardless of the media using to play them. The SGS is probably just overpowering them because they are very loud headphones as well/easily powered.
No it's nothing to do with them being overpowered.
I have an expensive pair of etymotic in ear headphones that are exhibiting the very same problem. Strangely I found a fix. They have a microphone on them and pressing in the answer button on them seems to fix the problem. I have taped the button down now and everything works perfectly. The second that button is released though, everything goes back to being faint, muffled and distorted.
Odd!
PS. This isn't just with the music player. I noticed it first watching a video.
It sounds like Samsung has their own way of producing the 3.5mm port with regards to the microphone support.
The Samsung headset distorts music on my HTC Hero.
The HTC headset distorts music on my gfs Galaxy Spica
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
If its only showing up in the media player, check that you havent enabled the 5.1 button in the the top right of the player. This can really screw with the sound and entire frequency ranges can be lost. I'm guessing this is whats happening.
The default headphones work fine for me if a little tinny, but with my Senheissers, the results are very pleasing. Apart from a slight gap between tracks that should seemlessly play through, I prefer using it to my iPod Touch. Being able to change tracks and volume without unlocking is a nice feature.
I threw my iPod headphones out years ago, they're the most ridiculous design ever, with the cable tapping the inside sleeve all the time when you walk or run.
k2snowboards88 said:
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
Click to expand...
Click to collapse
It sounds like that the problem is with headsets with microphones, yes. Not sure if it happens with all 3rd party headsets w/ mic though.
Considering you have etymotic, and ClownShoes a few posts up have problems with this brand, I guess you're out of luck unless you wanna tape the answering button like he did.
The er4p is just headphones, so it sounds like i'm in luck.
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
sim87 said:
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
Click to expand...
Click to collapse
It's a little bit crude, but taping the button down does work.
I have the same issue with with Monster Studios even with the cable without the integrated mic. Would be great to have some sort of fix.
Headphone issues
Just thought I would post what I knew about the issue, both me and my dad purchased the same pair of headphones to use on mp3 players (the headphones are ultimate ears metro fi 220 vi's if I remember correctly, these have an in-line microphone as well as a single button for answering calls and to control music playback). Whilst I experienced no distortion when using them on my iPod Classic, my Dad's Creative player would produce the issues described above - he found that either taping the button down or slightly pulling the headphones out would solve the issue however it ended up annoying him so much that he went back to using another set of headphones.
I don't know what causes the issue but I just thought I would let people know
i have some sennsihaur sport headphones which work fine no problems. i also a monster fm transmitter in the car.. again no problesm.. just make sure the volume is not on max but 1 setting below max.
Hmmmm, a few problems here. Obviously the standard Samsung headphones are fine, no humming, no background noise. However if I connect the following:
1. Standard Apple iPhone (with mic) loads of background noise, humming etc
2. Shure (no mic) loads of background noise, humming etc
3. B&O (no mic) loads of background noise, humming etc
4. Shure (with mic adaptor) loads of background noise, humming etc greatly reduced by pressing the mute key.
Using the Shure adaptor with the others resulting in the same as 4.
Needless to say I'm not happy!
That's too bad. Not being able to use my Shure with the phone renders it useless for music and that IS important.
In the SERVICE MODE *#*#197328640#*#* there is an audio menu
there you can change the headset settings too like NR noise reducion.
i did not test and changed the settings but when i had the samsung omnia2 last year
i had some problems with my headset and fix it in in the sevice menu.
when you gonne do some tests write down the orginal settings before you try.
hope this will help some of you..... and post the results
im sure its the jack, cos the galaxy s has a 4pole trrs at left/right/mic/ground
iphone compatible headset have a 4pole trrs at left/right/ground/mic
thats why pressing the mic button clears up the sound as it closes the circuit
so it a matter of finding an adaptor that switches the mic and ground terminals
I have a tf10vi and im trying to diy one
will post the results
Just saw the post and thought I would check mine again, not that I noticed anything....anyway tried few songs and different types and all are sounding amazing, I use Sure 530 so music needs to be no lower than 256 to get the best out of the phones, most of my music tracks are 320bit.

Odd hissing and generally annoying noises while using headset with Mic on phone call

Ok..maybe I just got a bad unit. But here it is. Phone is one day old.
When I initiate a phone call with my wired headset, I immediately get hissing. Then if I move my head or the wire brushes my cheek.. it sounds like someone is making sexy time with a paper sack inside my head. This isn't an echo as it is real-time. All the noise is obviously being picked up by the mic and is pumped into my ears at an explosive level. I attempted to turn the volume down which only resulted in the call volume dropping rather than the demonic feedback. It kind of reminds me of the in-ear monitors that vocalists would use.
Here's what I've tried:
1) 6 different headsets, all different brands and cost including the freebies that came with the phone. The only set that didn't blow my eardrums out with noise were some cheap ass Maxwells from Wal-Mart, but the problem was still there
2) looked through all the settings I could find. The only thing that makes a difference is turning on TTY mode.. which causes too low a volume for me to carry a conversation without going into a noise cancelling chamber.
3) applied the latest OTA update. No change
What I'm willing to try:
1) rooting and flashing a new rom.. But only if this will actually fix my issue.
2) perform a sacrificial ritual involving an SII, an SIII, and an S4... None of which had this issue.
3) changing some call setting that is hidden somewhere between Narnia and Atlantis....
Thanks in advance
Quick update....
Tried the demo unit at retail store.. same thing.
Tried bluetooth headset.. no problem.
It seems like as soon as the Phone app opens a connection the mic is overamplified or SOMETHING. It is driving me nuts and I hate my BT headset.
Still wanting to know if anyone else is experiencing this.
Just a quick update.. This is still present even with BT headset. For a lack of better phrasing.. this seems like the mic is being back-fed into the ear pieces. And it only happens on the Phone app. It there a setting somewhere that I am missing that will solve this? It is super annoying to be able to hear yourself and surrounding noises than the person you are trying to talk to.
Thanks
Tried mucking around in mixer_gains.xml to no avail. Maybe some kind soul who is smarter than I am could provide some guidance? I don't know how to explain it any better.. It's as if everything going into the mic is being output simultaneously to the buds. It drives me nuts
I just tried to listen to what you were describing on my headsets/headphones but I couldn't replicate it. Crystal clear calls for me, and apart from it being the headsets I have no idea. Maybe both you and the store have faulty units.

Static sound for headphones?

Hi guys, I have a request for you guys. I hear a static noise in my left ear bud when I plug it in to my nexus 6p. I don't hear it on two front speakers on physical body of the phone just when I plug it in. I hear it through my ear buds. Can anyone confirm if this is a software issue or just me?
The static volume is very low so you might want to be in somewhere quiet area(library quiet)
I don't hear anything in home screen though just when I'm on some app such as twitter or YouTube or Facebook.
I'm going to try with different earbuds and headsets see if all do it too.
I know Samsung tablet (tab pro 8.4) had similar issues as well so I'm suspecting software. And I'm hoping it is software bug.
Thanks guys! This phone is great by the way. Loving the display and heptic vibrations.
Yeah, sounds like software. What app are you using? Have you tried another app? Any kinks or damage to the cable of your headphones?
No, I just purchased this JBL earbuds and didn't have any issues with other devices. Also it seems like consistent with other headsets i have. I know for fact it isn't my headsets and earbuds issue. That just boils down to either hardware issue or software issue. I'm just hoping it's a software.
All of these threads talking about problems is scaring the crap out of me...
sharpehenry said:
No, I just purchased this JBL earbuds...
Click to expand...
Click to collapse
. Which ones and do they sound good?
Anyway, if it happens across different apps then yeah, either system driver/software issue or hardware. Try a factory reset would be my next suggestion. If that doesn't fix, then.... Yeah. Google support?
mja0318 said:
All of these threads talking about problems is scaring the crap out of me...
Click to expand...
Click to collapse
I'm not blaming on this device just yet. I've had similar issues with Samsung Galaxy Tab Pro 8.4 with static noise. And all confirmed that owners do experience the same. But Tab Pro was actually on physical speaker. So I'm most certain its just the software.
As far as other issues other users posted, I have none. Except this static on 3.5mm port.
sharpehenry said:
I'm not blaming on this device just yet. I've had similar issues with Samsung Galaxy Tab Pro 8.4 with static noise. And all confirmed that owners do experience the same. But Tab Pro was actually on physical speaker. So I'm most certain its just the software.
As far as other issues other users posted, I have none. Except this static on 3.5mm port.
Click to expand...
Click to collapse
I purchased from huawei..and I know their return policy is not as good as Googles is..I just hope I won't have to use it when I get it.
It would make sense that its a software issue..hopefully someone with the device can confirm.
Elnrik said:
. Which ones and do they sound good?
Anyway, if it happens across different apps then yeah, either system driver/software issue or hardware. Try a factory reset would be my next suggestion. If that doesn't fix, then.... Yeah. Google support?
Click to expand...
Click to collapse
I got JBL J22A from Newegg when they had on sales for $8. Supposedly retailed at $50. Sound quality is very good for $8. Not too heavy bass but deep. Mid tone and vocal tone are very easy to hear as well. The most important part was that noise doesn't leak through the ear when you put them on, outside noise is isolated as well. Clear sound all around.
I'm not experiencing any static with headphones plugged in. Using a Razor gaming headset.
I listened to Spotify for about an hour while I was at the gym earlier. No static whatsoever. Sound was perfectly fine.
Used a pair of Xiaomi Piston 3's.
Slapyou said:
I listened to Spotify for about an hour while I was at the gym earlier. No static whatsoever. Sound was perfectly fine.
Used a pair of Xiaomi Piston 3's.
Click to expand...
Click to collapse
Well the noise stops when music or sound is playing. It starts to have very low static when there is no sound. And gym can be very loud, the noise can be heard very quietly. Thanks for the feedback.
I can confirm that I am also having this issue with my Bose QC20s. Goes away when audio is being played. Also seems to only occur when processes are running. Try going to the home screen and opening and closing the app drawer. Does that cause the sound for you as well?
Wanted to provide a quick update. I went and tried a pair of QC20i and they do not have the static issue. Since these are made for Apple products and have the three button remote the 3.5mm jack is a little longer. The previous set I had only had a one button remote. Probably not an easy fix for everyone but wanted to pass this along.
rdoane said:
Wanted to provide a quick update. I went and tried a pair of QC20i and they do not have the static issue. Since these are made for Apple products and have the three button remote the 3.5mm jack is a little longer. The previous set I had only had a one button remote. Probably not an easy fix for everyone but wanted to pass this along.
Click to expand...
Click to collapse
rdoane said:
I can confirm that I am also having this issue with my Bose QC20s. Goes away when audio is being played. Also seems to only occur when processes are running. Try going to the home screen and opening and closing the app drawer. Does that cause the sound for you as well?
Click to expand...
Click to collapse
Yes, your symptoms are exactly same as mine. I've also tried headsets without microphones and no static, the one with microphone seems to have that noise. so maybe it is some sort of design flaw.
sharpehenry said:
Yes, your symptoms are exactly same as mine. I've also tried headsets without microphones and no static, the one with microphone seems to have that noise. so maybe it is some sort of design flaw.
Click to expand...
Click to collapse
The QC20i have a microphone and no static. My hypothesis is that the larger 3.5mm headphone jack on Apple certified accessories (or those with 3 button remotes) work fine.
rdoane said:
The QC20i have a microphone and no static. My hypothesis is that the larger 3.5mm headphone jack on Apple certified accessories (or those with 3 button remotes) work fine.
Click to expand...
Click to collapse
damn, my JBL makes static but i can deal with it because it is so tiny static. all my other junk earbuds (generics) have no statics at all. and i don't want to carry around my sennheiser headset around, so big.
at least it is okay with sound. thanks for everything.
dont worry, I have static noise on my 3000$ macbook pro retina...
I have the exact same issue with mine. Static noise, but only when no audio is playing and I'm in an app (doesn't happen on the home screen). But I've tried two sets of headphones: the one I have with a mic gives me the static noise, the one without does not.
Very weird.
Same problem with my Bose QC20 too. I thought I had a defective 6P, but looks like jack issue. It's an annoyance, but learning to live with it since this is otherwise a great phone.
I have the apple earpods and whenever I use it to talk if something rubs against the microphone (my shirt/jacket) in the headphones it makes the static sound. It it's not touching anything nothing happens. When I rub my finger over the microphone/volume buttons it makes the static sound.
Sent from my Nexus 6P using Tapatalk 2

Note 4 earphone jack question/problem. Help/advice wanted for troubleshooting/fixing.

Hi All.
Have not posted on here in a LONG WHILE, but here goes:
Recently I got my hands on a Note 4 (SM-N910S) (its one of those Korean models that have LTE-A X3)
and when I first got my hands on it it was fine and all, but after a while, whatever earphone I plugged in, it sounded weird, and the only solution was to bias the sound to the left (in PowerAmp, my music app of choice) which somehow centered the sound but it sounded like it was on Mono the whole time as I could not hear the whole range of speakers being used.
Last week I dropped by a repair center and asked for a jack replacement, they charged me 10$ for the part and about 20$ for the labor (I was busy so I said hell with it). After I received it back, There is still a problem
Now what happens is the sound appears to be very muddy, and if, for example I was listening to something with a large variety of sound, like heavy metal or EDM, it sounds really drowned and far away, and the bass seems non-existent at all, and the speakers which seem like they are there for bass and/or sound directed to sort of rear-way are not working at all, and the treble side of things seem very harsh. When I bias the sound to the left now, what happens is the volume seems to decrease!
So before I spend any money on this thing, I want to know if you guys think I still need the jack replaced (this time by me maybe) or if something else is wrong, because I use this phone heavily for music (nearly 30gb worth loaded on it, used very heavily, on the daily) as well as for entertainment purposes, so it is very important to me I get this thing on track.
Any advice is welcome, as I am also quite desperate to solve this issue.
Oh, and the phone is pretty much brand new, got it on christmas/januaryish, and has never been damaged or used hardly, its only been rooted, and is currently on 5.1.1
IF I did post this to the wrong section, mods I am sorry, please feel free to move it.
Thanks in advance to any help. :good:
Have you tried adjusting the sound settings on the music player app? Does this happen with other headsets?
DarkGuyver said:
Have you tried adjusting the sound settings on the music player app? Does this happen with other headsets?
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Yes I have, as I said, ive tried multiple headsets, and ive tried all the settings and multiple apps. I can tell it is a hardware problem since when I send the sound to the left earphone, it only lowers the volume, but the sound doesn't move/bias.
Why not try a pair of bluetooth headphones. It will establish if there are problems with the sound DAC of the board or if it is a hardware fault pertaining to the headphone jack connectors. If its the sound DCA it might also go away with a reflash of the factory image through Odin.

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