I just bought my Nexus 6p from Best buy. I took it into a sprint store today and they installed a Sim. I am currently connected to the network I can make calls and send texts but I'm not receiving them. I am using the stock messenger app. I have tried switching the default to hangouts but I still can't receive texts. If anyone can please help it would be greatly appreciated. Sprint tech support said to return it and buy a Sprint phone they are so helpful I know someone here can do better.
Solved
I managed to fix the issue it was because of the Google voice integration. I disabled it from the browser now it works.
Related
I emailed Google prior to me purchasing the Nexus One ... explaining I will never use SIM Card ... and they
replied saying to me it will work with no SIM Card without any problems .. so I purchased it.... and still I can
not figure out how to make any international calls. I just want to use the Nexus One in Hotels with Wifi for
my calling needs. I have always used skype on my Iphone for the same service, however I now have the
Nexus One.... Now my issue is ... I cannot make any calls on the Nexus One without a SIM Card ... and this
makes me mad ... I just want to chat and call using the Wifi device ...
Several people told me to install SIPDroid, Fring (which I could never get it to make a call) and even today
i was advised by Nexus One Customer Support to install a Google program from Gizmo5 called GUAVA..
which would not install on the Nexus One ...and when I call Google for help .... no help is offered .. not even
on any official website ..... just for users around the world... with ALL different issues that don't related to
my own ... Very Frustrating since I like using GV for my International calling but it seems (for the moment) I
can only use GV with my computer and a headset ... why do I need the Nexus One then if I can't make a call
without a SIM?
Anyways.... (frustrations set-aside now) .... Can anyone give me OFFICIAL information about HOW I CAN
USE MY NEXUS ONE TO MAKE / RECEIVE TELEPHONE CALLS WITHOUT ANY INSTALLED SIM CARD JUST
USING A WI-FI CONNECTION?
I await to hear back from Google , Google Voice or Nexus One expert person
Thanks
Take this for what it is worth, but someone mentioned some program Nimbuzz having pretty decent Skype integration for making voice calls. This is ENTIRELY hearsay, and i have absolutely never used nimbuzz or this feature. It could be worth looking into though until you find a more permanent solution via google voice.
Good luck.
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
Data is on
Data is on, and the outgoing mms and group texting works. On two carriers now, the incoming mms and group texting does not work. Really need a solution for this if anyone can help.
DeadlySin9 said:
Is your mobile data turned on while you try to download it? It may seem silly but I didn't realize it had to be on before ;P
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Click to collapse
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Data is on. Something with the phone is going on.....
To my understanding, this has got to be a phone issue. The data has been turned on . The outgoing mms is working. The outgoing group text is working. I have been on two different sims with different carriers, and still have the same issue......
xBeerdroiDx said:
go to settings>options>mobile network and make sure that "data services" is turned on then send an mms to yourself and see if that activates it.
Click to expand...
Click to collapse
I'm having similar troubles:
I CAN send mms,
but I can NOT receive images [although I did when I first set up the phone a few weeks ago, it was automatic image retrieval]
NOW when receiving a mms, a white download button (within a yellow box that gives me the message size + expire info) does not work. I tap "download", and it shows it's trying, but then I keep getting error messages that the download failed.
For purpose of testing the DATA feature of my service & phone I turn off the Wi-Fi.
I'm able to access the internet via data.
I'm able to make calls
I'm able to send texts
I'm able to send mms
However, my phone can NOT retrieve mms sent to me
I've tested repeatedly sending mms to myself. I can send - NOT receive.
Error message: "Message not downloaded - Review message and try again"
I try again, and then the next error message is: "Message download failed"
I don't understand that it worked before seamlessly for a week (after changing APN settings 1x after initial set up of service) and now I can only send, but not receive!?!
I have a factory unlocked AT&T Samsung S4
Using NET10 service with Net10's AT&T Sim Card.
I actually just got off the phone with Net10's Tech Support. Was on the phone over an hour with Service Tech Rep. He was very kind and patient. I had the correct APN settings. We changed some to test = to no avail. Upon my request he gave me different APN settings to try, beyond those that should work for this phone, in case it would work. He stayed with me on the phone while I performed a "Backup & Reset" and then gave me the settings that should apply to my phone. Still the same problems. He concludes that the issue is with my phone.
We do have a local AT&T store. Is there any reset or other options I could request they please do for me????
Thank you in advance for any ideas, guidance that may help!!
PS: My current APN settings from Net10:
Apn name-NET10
Apn- tfdata
MMSC-http : / / mms-tf dot net
Mms proxy-mms3.tracfone dot com
Mms port-80
Fix?
Did you ever figure this out? I have searched high and low and have exactly the same problem, everything works except RECEIVING MMS. I'm on Straight Talk. Please, please, please help!
Why not just Odin the phone to 100% stock. Solution done.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
MMS?
Not sure what that means, but if it will work, please explain. I can root. :good:
did you had an iphone before? make sure to turn/sign off imessage in your previous idevice. IT happened to me as well. ITs one of the damn apply/imessage glitch because when you activated imessage it added your number to their cloud server.
Are you back on straight talk or on att? What messaging app are you using?
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Needmoretime said:
I am in need of some serious help, I purchased an s4 on craigslist from an AT&T customer. I verified the phone at the store, and it was an active AT&T phone when I bought it. I then transferred my phone number to a new Straight Talk Sim, and put the sim in the galaxy . I set the APN settings to the support reps recommendation, and everything worked besides receiving group texts and receiving mms. I thought it was the APN settings, so I tried every setting I could find recommended on this, and other forums. None of them worked. The solutions I was able to find included rooting my phone, which I don't have time to do. Since I was unable to use the phone how I needed without mms, I gave up with straight talk and ported my number to a AT&T LTE gophone account. I figured that straight talk was the problem, so I was excited to transfer. Well, after porting today, I have faster Internet, but mms and group texts(incoming of both) don't work. I can send mms, but cannot receive it, and I can send group texts, but not receive them. I am using the default att settings that came which the phone as instructed by the rep. In the AT&T store today. If anyone can please assist me in figuring out why this is happening, and what can fix it, I would be greatly appreciative. I did a search for the APN issue before posting this, but what I found was related to getting it to work with straight talk. I just want it to work with ATT now. Thank you in advance for any help..
Click to expand...
Click to collapse
I had the same issue.. just figured it out. What u need to do is go to your main messaging screen... press the pop up menu click settings... scroll down to auto receive MMS. check the box and that should fix it
Here is the log of my chat with an AT&T rep:
http://pastebin.com/QU2BU09L
My wife gets texts from co-workers/friends which are mostly not on att, but cannot send to my line or my mom's line (she's on the same account too)
I should mention, this phone worked perfectly well until a recent Google Play services update which affected some devices by disabiling audio on incoming/outgoing calls. The solution that I found to work for this Nexus 4 was to disable the "Checkinservice" service from the Play framework which seems to have correct the call audio issue - so then I thought maybe its now affecting texts and re-enabled the service, no luck on texts but it's also not affecting calls anymore with the service on.
I have googled around a lot, but most similar issues involved people not being able to text at all.
Also, I should perhaps note that I have wiped all the partitions and re-installed CyanogenMod from scratch twice now and still the same thing. It's been on CM for a good year + with no issues at all until recently. Besides the chat with at&t I called as well, the person on the phone seemed even less knowledgeable than the online gal.
I got my Nexus 6p 3 days ago and activated it immediately on Project Fi. I'm having a major issue which Google's support doesn't seem to know how to fix and apparently they've "escalated it" and say that's it's a known issue. I can receive texts from anyone just fine but when I send them, only people on t-mobile's network (or one of the small companies that use their network) can receive individual texts from me. They can receive group messages from me just fine but they don't get anything when I send them individually. It shows that it was sent on my end (no errors in Hangouts).
I've tried using Messenger instead and nothing changes. Google tried to blame it on iMessage since some of my contacts have iphones but it occurs with contacts who have Android devices as well. To test the theory though, I had a friend turn off iMessage and it still didn't work. Google also had me deactivate and then reactivate my Google Fi service which did jack squat.
Any suggestions or similar experiences while Google is "trying to fix it"?
change carrier
anglerstock said:
change carrier
Click to expand...
Click to collapse
I'd rather just get the issue fixed. Everything else is great so far
catchburns said:
I'd rather just get the issue fixed. Everything else is great so far
Click to expand...
Click to collapse
how do you know the issue is not with tmobile friends? tmobile usually sucks and has had lots of issues related to messages lately.
anglerstock said:
how do you know the issue is not with tmobile friends? tmobile usually sucks and has had lots of issues related to messages lately.
Click to expand...
Click to collapse
How would that even make sense? They are the only ones who receive texts from me...
Hello,
I know this has been touched on before but I have not seen anything recent about it and I just got this phone today and I have no incoming SMS. I have everything that uses data working fine (email, etc), and outgoing SMS, and incoming and outgoing calls are fine, but I am not getting ANY INCOMING SMS.
Used the SIM from the Google Pixel 2 XL that I had before this phone, went to the Verizon store, they put the OP 8 on my account with the correct IMEI from SIM slot 1 and it was able to pull my number over and everything else was working including 4g, but incoming SMS was/is not working.
Does anybody know why this is still going on, and how to fix it. Do I need to get a new SIM from a VZW corporate store? Do I need to tell them anything special like CDMA-less provisioning, and if so, do I tell the store employee that, or do I have to call tech support?
Also just so you know I also tried another sim from another phone number on my account and it also does not receive incoming SMS, everything else works fine on that sim and number also.
Thanks guys, really don't want to have to take this phone back!
I had the exact same problem with my one+ pro on Verizon as well. I ended up going back to a corporate store and they just gave me a new sim card with a 5g logo on it and all seems to be well again. I can finally receive text messages again.
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Hey everybody, just wanted to let you know that I got it figured out by calling support and getting someone who knew what CDMAless was and they provisioned that and it works now. Although what is weird is that it only works with googles messaging app, not the default app.
This should be stickied
LiquidHonesty said:
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Click to expand...
Click to collapse
I spent at least an hour on the phone with two levels of Verizon support trying to resolve the problem of not receiving texts. Verizon supports has to add the "CDMA-less" tag to your account and device. After this is done, the phone and texts work flawlessly.
---------- Post added at 02:08 PM ---------- Previous post was at 02:05 PM ----------
wdarea51 said:
Hey everybody, just wanted to let you know that I got it figured out by calling support and getting someone who knew what CDMAless was and they provisioned that and it works now. Although what is weird is that it only works with googles messaging app, not the default app.
Click to expand...
Click to collapse
it works for the default messaging app as of yesterday
I just went through all of this with Verizon. Because of the pandemic getting through to customer support is quite difficult. The only way I can get through was with Facebook messenger, and the link that they sent so I could verify my account was broken. Finally they called me and it took a whole 10 seconds to fix this. Too bad it took 2 days to get ahold of somebody so I can get it fixed..........
Sent from my IN2025 using Tapatalk
Lmao. Now go enjoy that badboy
FernBch said:
I just went through all of this with Verizon. Because of the pandemic getting through to customer support is quite difficult. The only way I can get through was with Facebook messenger, and the link that they sent so I could verify my account was broken. Finally they called me and it took a whole 10 seconds to fix this. Too bad it took 2 days to get ahold of somebody so I can get it fixed..........
Sent from my IN2025 using Tapatalk
Click to expand...
Click to collapse
bkrickles said:
Lmao. Now go enjoy that badboy
Click to expand...
Click to collapse
I am. Lol
Updated to 10.5.13, just waiting for the kernels to catch up. [emoji16]
Sent from my IN2025 using Tapatalk
LiquidHonesty said:
You need them to put CDMA-LESS on your account. It basically makes all your SMS and not just voice, etc to go across LTE instead of defaulting back to CDMA for incoming txt messages. Once you do that, BOOM, it'll work. I've had more success chatting with support than going to the stores to get it done. If the person you're talking to doesn't understand CDMA less, disconnect and try again.
Click to expand...
Click to collapse
I just tried this, and the person claimed they had added it, but it definitely did NOT work, at least not while I had the 4G SIM installed. However, my OnePlus 8 5G UW had come with a new Verizon 5G SIM in the box, so we had them activate that new 5G SIM, at which point yes, everything started working. So Verizon really wants you to switch to a 5G SIM.
brillb said:
I just tried this, and the person claimed they had added it, but it definitely did NOT work, at least not while I had the 4G SIM installed. However, my OnePlus 8 5G UW had come with a new Verizon 5G SIM in the box, so we had them activate that new 5G SIM, at which point yes, everything started working. So Verizon really wants you to switch to a 5G SIM.
Click to expand...
Click to collapse
Big red must have changed tactics. I had this problem last September I think it was, it took a couple of phone calls to Verizon but they added CDMA less to my account and then they said they had to send some data to my phone or reactivated or something like that, but anyway I have not had this problem since then.