Bluetooth in car - calls drop immediately - X Style (Pure) Q&A, Help & Troubleshooting

I have a 2016 mazda3, my old Samsung worked flawlessly with it. But my new Pure has some serious issues. The most prominent of which is that if I try to dial out for a call it immediately says "hanging up" and then the bluetooth drops.
Music works from it just fine, though it does have substantial lag sometimes. Messages works too, as do INCOMING calls. But outgoing calls are completely FUBAR.
Any ideas?

temenos said:
I have a 2016 mazda3, my old Samsung worked flawlessly with it. But my new Pure has some serious issues. The most prominent of which is that if I try to dial out for a call it immediately says "hanging up" and then the bluetooth drops.
Music works from it just fine, though it does have substantial lag sometimes. Messages works too, as do INCOMING calls. But outgoing calls are completely FUBAR.
Any ideas?
Click to expand...
Click to collapse
Have you checked if Mazda have issued a software update ? I know the car is a 2016 model, but often the factory loaded software is already out-of-date.
I bought a new BMW in 2014, and there was already a bluetooth software update available on the BMW website, adding compatibility for a lot more phones.
It was possible to download and update the software quite easily on my BMW via a USB stick. I did it again only a month ago.
Does Mazda offer the same option?

GretaLewd said:
Have you checked if Mazda have issued a software update ? I know the car is a 2016 model, but often the factory loaded software is already out-of-date.
I bought a new BMW in 2014, and there was already a bluetooth software update available on the BMW website, adding compatibility for a lot more phones.
It was possible to download and update the software quite easily on my BMW via a USB stick. I did it again only a month ago.
Does Mazda offer the same option?
Click to expand...
Click to collapse
Thanks for the reply, but no, my software is the current version. July 2015 is their latest update and the 2016 model came out afterwards.
Flashing AOKP's unofficial ROM seems to have alleviated this issue for now, but I really do wish I could run stock.

Related

Bluetooth issues with BMW

Hi all. I thought I would look for answer here in addition to the BMW forum.
I can pair and make calls with 2011 BMW.
However, when I accept permission to access phonebook, it attempts to download contacts unsuccessfully, then disconnects after 90 seconds and then reconnects, reattempts the download and the cycle repeats itself. If I deny access to the contacts, the connection remains solid. Unfortunately, I get an annoying connection prompt everytime I restart the car.
The first several times I did this, I permanently allowed access and then realized i had to unpair and start the process over without allowing phonebook access. The Bimmer was behaving so erratically that on a couple occasions when recycling the connection, it actually wiped all previously paired phones from the menu.
The connection is rock solid on Acura with both phonebook and message access.
Using mine on a 2014 BMW without issues here. Perhaps set visibility to always on. This help me with issues on an s4 and my car in the past.
Sent from my LG-D800 using Tapatalk
bri315317 said:
Using mine on a 2014 BMW without issues here. Perhaps set visibility to always on. This help me with issues on an s4 and my car in the past.
Sent from my LG-D800 using Tapatalk
Click to expand...
Click to collapse
Sounded reasoanable but didn' work. I even updated to BMW's latest software. Well, at least I have a reasoanble chance of full Bluetooth if I segue into a 2014 at the end of my lease.
docslate said:
Sounded reasoanable but didn' work. I even updated to BMW's latest software. Well, at least I have a reasoanble chance of full Bluetooth if I segue into a 2014 at the end of my lease.
Click to expand...
Click to collapse
I didn't have any issues with the F30 rental I had for two weeks. Which infotainment system is in your BMW? Do you have the enhanced Bluetooth with BMW apps? The vehicle I was in had the standard iDrive without BMW apps or enhanced Bluetooth. I did notice it made separate entries in the phonebook for each contact's various numbers(cell, home, work, etc.), which was a bit annoying.
I've noticed in my Miata the Bluetooth connection will remain open, the word "phone" remains on the radio's screen and I can't change to the radio or any other input until I've powered the phone off and on.
With UConnect in the 2014 Grand Cherokee the vehicle would lose pairing with my phone every time I shut the vehicle. A UConnect software upgrade took car of this.
RJS5689 said:
I didn't have any issues with the F30 rental I had for two weeks. Which infotainment system is in your BMW? Do you have the enhanced Bluetooth with BMW apps? The vehicle I was in had the standard iDrive without BMW apps or enhanced Bluetooth. I did notice it made separate entries in the phonebook for each contact's various numbers(cell, home, work, etc.), which was a bit annoying.
I've noticed in my Miata the Bluetooth connection will remain open, the word "phone" remains on the radio's screen and I can't change to the radio or any other input until I've powered the phone off and on.
With UConnect in the 2014 Grand Cherokee the vehicle would lose pairing with my phone every time I shut the vehicle. A UConnect software upgrade took car of this.
Click to expand...
Click to collapse
I have the iDrive and updated to the latest Bluetooth software. Behavior is really strange. It asks me first if I want to download messages. If I check no, it usually asks a second time. If I check yes, it uploads messages to iDrive but still doesn't misbehave. If I check yes and also check the ALWAYS box, it usually starts to update the phonebook and that's when the predictable cycle starts of 90 seconds attempting to download the phonebook unsuccessfully, then disconnect and reconnect. And of course, it begins again when I restart the car. The only solution at that time is to unpair, pair again and deny phonebook access.
This is exactly the problem I have with my 2011 BMW 335d with idrive. It could be because the 4.0 Bluetooth on my LG G2 is doesn't want to play nice with the car's older software version. I have tried everything you mentioned and have not had any luck either. I have just learned to press the NO button 6 times every time I start the car, and manually enter names & numbers into the car's phone book that I use frequently.
Sent from my VS980 4G using XDA Premium 4 mobile app
electriclarryland said:
This is exactly the problem I have with my 2011 BMW 335d with idrive. It could be because the 4.0 Bluetooth on my LG G2 is doesn't want to play nice with the car's older software version. I have tried everything you mentioned and have not had any luck either. I have just learned to press the NO button 6 times every time I start the car, and manually enter names & numbers into the car's phone book that I use frequently.
Sent from my VS980 4G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Same issue here. I however am having the issue on a 2014 Ram with the Uconnect 8.4a infotainment system. It only seems to be an issue with AOSP roms, I've installed several and they all have this issue. I didn't have it with the stock based roms.
fegar said:
Same issue here. I however am having the issue on a 2014 Ram with the Uconnect 8.4a infotainment system. It only seems to be an issue with AOSP roms, I've installed several and they all have this issue. I didn't have it with the stock based roms.
Click to expand...
Click to collapse
When I originally had the problems connecting I was on a stock-based ROM. I was going to try an AOSP ROM when Kat Kat came out, but unfortunately I bricked my LG G2 trying to update. I ended up getting an HTC One (M8) that is still unrooted but the phone pairs and my contacts sync. Although it refuses to recognize the phone for BT music streaming, I'm happy with it's performance so far.

moto x 4.4.4 bluetooth - not fixed

For those anxious to get 4.4.4 you might try liquidsmooth which now incorporates it and runs on most if not all moto-x's. It's been upgraded to 4.4.4. Unfortunately, bluetooth is still not working correctly for me and if I try to pair the phone with my car, the car's system goes into a slow endless loop where the phone is connected and then disconnected. I am going to try to see if there is some way to get the phone working with my car....it's very frustrating because the moto-x has never connected correctly (galaxy nexus was flawless in this regard).
I am guessing that it isn't built on the 444 kernel, so, don't get too discouraged yet
Sent from my Nexus 7 using Tapatalk
ghstudio said:
For those anxious to get 4.4.4 you might try liquidsmooth which now incorporates it and runs on most if not all moto-x's. It's been upgraded to 4.4.4. Unfortunately, bluetooth is still not working correctly for me and if I try to pair the phone with my car, the car's system goes into a slow endless loop where the phone is connected and then disconnected. I am going to try to see if there is some way to get the phone working with my car....it's very frustrating because the moto-x has never connected correctly (galaxy nexus was flawless in this regard).
Click to expand...
Click to collapse
What year make and model do you have? I have a 2011 Ford Edge and 2011 Ford Fusion, both of which use Ford Sync (Suck), and I have no issues with either.
Also, are you stock, or running a custom ROM? You seem to be running a custom ROM, and in that case, all bets are off.
jaykresge said:
What year make and model do you have? I have a 2011 Ford Edge and 2011 Ford Fusion, both of which use Ford Sync (Suck), and I have no issues with either.
Also, are you stock, or running a custom ROM? You seem to be running a custom ROM, and in that case, all bets are off.
Click to expand...
Click to collapse
It is 4.4.4 kernel. I think I've found the issue and it's unique to "techies". I have a pebble smart watch which uses google...the connection to the car system (2014 MB) uses bluetooth. If I don't wear my watch, the connection to the car works...no loops/etc. When I wear the watch in the car, the car/phone link goes all screwy. I suspect that one of the bluetooth stacks doesn't like to share....and I'd bet it's the moto-x stack which can either use the bluetooth or the car link, but not manage both together, even though everything is paired correctly. I haven't checked to see if pebble and the MB use the same protocols...it may be that they both share txt even though I only need phone on the car link.
I'll post more when I get further into this....I just stumbled on the cause today when I didn't wear the watch and repaired the phone with the 4.4.4 kernel.
Next time, get a Cadillac.
FORD -Fix Or Repair Daily
abuttino said:
Next time, get a Cadillac.
FORD -Fix Or Repair Daily
Click to expand...
Click to collapse
I've heard them all, but we've had precisely zero issues with the Fusion, and one with the Edge that was fixed free of charge due to silent recall.
My only issue with Sync is that my Fusion has the Gen 1 version, and the most recent software update removed the key reason I chose this car over the then comparable Sonata. Without that feature, I would have gone with the Sonata.

Bluetooth connectivity issue in BMW

Hi all! My boss has the Edge + (as do I) and is having all sorts of issues with the bluetooth connectivity in his BMW. It keeps dropping in and out. The calls don't drop; the bluetooth drops and then reconnects. He's a business owner and makes tons of calls from his car, so as you can imagine, this is quite frustrating (and embarrassing).
Anyone else having similar issues?????
Appreciate your help.
I'm actually having similar issues now in my Ford Fusion. It will connect, but won't let me make calls or listen to music. When I attempt to play music it will say that BT media has been disconnected. Upon checking the status on my phone the media turns off, but the phone is still connected. However, neither really works. It's frustrating as it worked for several days when I first got the phone but then suddenly stopped.
Audi mmi works great. Maybe call your dealership and see if they have a update for the system?
Sent from my SM-G928T using Tapatalk
My advice for the BMW is to check the firmware update for the specific model of car of your boss on the BMW website
It is not very much intuitive but I can assure there is this possibility and also the new firmware download is possible
I've been using a Note 3 for two years on my BMW 530 and at the beginning with their old firmware I had similar issues, then it was very stable with both music and phone calls. Now I'm using the Edge + without any trouble
No problem with Bluetooth on my Toyota Auris Touring Sport HSD, sometimes sms are not showned but they are well received by the car when I check them, and calls work fine. So as dengi_it told you maybe a firmware issue with your car.
I heard somewhere BMW and Mercedes will have some discussion to link iPhone and cars together maybe they won't support Android phone anymore in the future :s.
Thanks, all. Going to pass along this advice. Appreciate it!
Tell him to buy a new car!
worshipfulone said:
Hi all! My boss has the Edge + (as do I) and is having all sorts of issues with the bluetooth connectivity in his BMW. It keeps dropping in and out. The calls don't drop; the bluetooth drops and then reconnects. He's a business owner and makes tons of calls from his car, so as you can imagine, this is quite frustrating (and embarrassing).
Anyone else having similar issues?????
Appreciate your help.
Click to expand...
Click to collapse
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
UPDATE: He factory reset his phone and it seems to have fixed the issue. ::fingers crossed::
ihyln said:
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
Click to expand...
Click to collapse
Bummer. Are you swampping out for another S6 Edge + or a whole new phone all together?
worshipfulone said:
Bummer. Are you swampping out for another S6 Edge + or a whole new phone all together?
Click to expand...
Click to collapse
This is my second S6 Edge+. I thought it was possibly a hardware defect with the first but after the second one I am led to believe it's a typical shoddy samsung update. A factory reset will fix the problem for a few days and it will begin again.
Picking up the new iphone 6s+ on Friday. I've had enough of the bluetooth issues.
ihyln said:
Yes, I have the same issue in my 2015 M5. Bluetooth is essentially unusable after the latest update (OH5). This phone is going back.
Click to expand...
Click to collapse
ihyln said:
This is my second S6 Edge+. I thought it was possibly a hardware defect with the first but after the second one I am led to believe it's a typical shoddy samsung update. A factory reset will fix the problem for a few days and it will begin again.
Picking up the new iphone 6s+ on Friday. I've had enough of the bluetooth issues.
Click to expand...
Click to collapse
Sorry to hear. Good luck!
Works fine in 2011 Hyundai Sonata.
I am having a lot of Bluetooth issues on my Elantra. Works for few days and then it just fails to connect and I have to delete my car from my phone and from my car stereo just to get it to connect. It is a freaking pain in the butt. This is my second Galaxy S6 I have gotten and it seems mostly to be a software issue then a hardware one.

Bluetooth Cuts off In Car

I have a new issue, and need some ideas...
I have a Mazda 3 2014 with built in Infotainment system, and I can of course place calls from it over bluetooth. My Nexus 5 would dial, and as you expect the car remains connected and the audio and dialling occurs through the car system. With my Nexus 6P, the car talks to my phone, and then immediately cuts off the bluetooth, a bit like a failure to communicate, but the phone will then carry on calling, and only if I try to dial from my car, and if the person has answered does it then lock on and maintain the call via the car system.
I can not find anything in either settings to explain it.
So, anyone have any ideas crutually why the 6P fails me where the 5 worked.
I have the exact same issue. I have a Mazda CX-5.
nahuelarg86 said:
I have the exact same issue. I have a Mazda CX-5.
Click to expand...
Click to collapse
Would be the same system if yours is the current model too. Guessing it was fine on your previous phone too?
Yes, I think so. It is a 2016, so it is the latest system I suppose. I had a Samsung Galaxy S5 previously and it worked perfectly. This is my first Nexus, so I thought it was a Nexus thing at first, however it is really annoying. It is hard to explain because the bluetooth kinda works, it just has this thing that it drops and picks up again...
Bluetooth working fine with my 2013 kia forte. Maybe something to do with Marshmallow and Mazda Bluetooth system?
Yea, it is kind of hard to explain. Only found out today, so not been able to test it over and over, but seems that unless the other person answers, you have no idea it is dialling. It is like it (Mazda system) is being told it an not carry on. I once had the same issue (Nexus 5) when there was another phone option and it was waiting for a default to be set on the phone before it dials. It did not do it today, but I wonder if I make sure it is set in settings as the default right....
... nope, only app for calls is the inbuilt.
It seems like some people are having similar issues? --> http://forum.xda-developers.com/nexus-6p/help/bluetooth-phone-completely-borked-t3241196
I had the phone for a couple days and tried some things like upairing/re-pairing with no results. I discovered it when I called my wife, the call dropped (or the car did the call drop sound) but all of the sudden my wife answered. I tried calling different numbers and it's the same deal. I haven't tried receiving a call.
nahuelarg86 said:
I have the exact same issue. I have a Mazda CX-5.
Click to expand...
Click to collapse
And I have the same issue with a 2015 Honda Accord Hybrid. I don't have the issue with any of my other phones. Google Support doesn't know why it's happening.
Reading this https://code.google.com/p/android/issues/detail?id=189188 it seems clear it is Marshmallow on many devices and systems
AllyGraham said:
Reading this https://code.google.com/p/android/issues/detail?id=189188 it seems clear it is Marshmallow on many devices and systems
Click to expand...
Click to collapse
Nice find. I'll chime in in that thread. I hope Google can solve this soonish since it is kinda a major annoyance at the moment.

Anyone else having bluetooth connection problems?

I've had my Z Force for about a week and a half. At first, everything was fine, but now, BT won't automatically connect to all of the trusted devices. It automatically connects to my BT speaker at work, but not the one at home or my Ford Sync.
I'd appreciate any thoughts.
Having an issue with it dropping the connection when paired with the LG Tone Platinum HBS-1100.
I have mine since Tues. Connected to 2014 Honda and Moto 360 and Moto sd 11 headphones. No issues I have noticed, especially in the car. It connects quicker and continues pandora quicker than any phone I have used previously with the car (LG G2, LG G3, Turbo 2). I will soon test with a Ford Sync 3 system, a vizio soundbar, and an ECOXGEAR speaker, and some ihome cheap headphones. Hopefully all goes well.
09 Ford with sync. Having issues as well. Don't have trusted devices set up because of the fingerprint reader, but I do have issues with automatically connecting, especially if I leave the source on Bluetooth audio when I turn the truck off. If I hit the phone button, it will usually reconnect. Don't have any issue with my moto 360 though.
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
nexgen10 said:
I think it's a Ford sync problem. I have a 2015 fusion. Mine connects but it's delayed. Unfortunately the automotive radios are only designed for specific bt protocols. This is a problem with many car systems. My wife has the same problem with Dodge uconnect and the g5.
Click to expand...
Click to collapse
But mine worked fine for the first week or 2. It also is a problem with my BT speaker.
Bluetooth Connection
The same thing was happening in my Subaru, so I went into the voice settings of the moto actions app. Once there, choose "Talk to Me" and then touch more options. Once I selected the "audio troubleshooting" button, my car bluetooth problems went away instantly. Maybe something to try if you haven't?
Yeah Ford doesn't have any options like that.
So, the simple fix was to go empty the Bluetooth Share cache. Seems like a simple idea, but I had never needed to do this on any other phone.
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
On Bluetooth people can hear me but I cannot hear them.
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Hi, I have the same problem, suddenly after upgrading to nougat, I can not detect the wi fi and bluetooth.
Let me lower your stock:
XT1650_GRIFFIN_VERIZON_7.0_NCLS25.86-11-4_cid2_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
But I do not know how to flash
No thanks said:
I'd had mine a while and one day I noticed my BT wouldn't connect to my speaker at work. So I tested it on all my devices and my Bluetooth doesn't work at all. It will not find any device at all. Yes I've made sure they're all on sync, search, find, whatever the option is. I've cleared cache, tried to dig deeper to find that there are no legitimate settings or options menus, no way to troubleshoot the issue. I even thought an update would fix it as I thought it had updated just before I noticed it not working. Well it's updated again and nope. Still no Bluetooth. I've given up. And to beat all, no damn headphone jack so I gotta remember to carry around my adapter to use an aux cord.
Click to expand...
Click to collapse
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
TigerCourage said:
I have the same problem too 3 days ago. It stopped working randomly. I was running Nougat with December security patch. Tried hard resetting and nothing. Now I updated to the January security patch and I still have the same problem, even after doing another hard reset. Could this be a kernel glitch or a driver issue? Bluetooth says it's on but it won't find any device and I can't pair any device to it. I hope Motorola is looking to fix this because I am from Europe and can't send the device to warranty in the US .
Click to expand...
Click to collapse
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
karendar said:
You can send it out, you just need a forwarding US address... You can do this if you do it with a middle-man https://www.shipito.com/ for example. might cost a little more for shipping, but it's an option that you have at least!
Click to expand...
Click to collapse
Thank you so much! I'll send it to warranty in the end. Moto is going to completely replace it. I'll have a Z Play to play around with meanwhile and then I'll see wich one of the 2 I'll keep.
My Moto Z has a similar issue. I got my first unit last summer and had to return/replace it because the charger melted to the phone (but that's another story). With my new phone, I constantly have trouble connecting to BT. I can almost always connect eventually, but it's NEVER on the first try. I usually have to toggle BT off and on, force stop BT, or restart my phone. So my Bluetooth isn't quite 100% useless, but it's a huge inconvenience any time I need to connect to anything.
Also fyi this is not related to the Ford issue--I'm connecting to headphones and speakers.
Bluetooth on G5
I can't connect to the handsfree on Mitsubishi Mirage
I'm having the same issue. All Bluetooth devices just quit. Headphones, Watch, Car adapter. Everything. I've reset my phone and nothing. Anyone had any success with any fix?
[Update] I think there may be something up because I mentioned it to the customer rep and they immediately said I need to send it in.
Cwcowart said:
I have had my Moto Z force for a while now, and all of the sudden when I connect to any Bluetooth device I cannot hear anything when it comes to phone calls. All media works, and people can hear me. I have factory reset the phone to see if this fixes it... But it did not work. Anyone else have an idea or experience this issue?
Click to expand...
Click to collapse
Same issue for me.
My Bluetooth is very problematic too. Whenever I connect to car device it just auto-disconnects. FIX THIS PLEASE LENOVO!!!

Categories

Resources