Database Users

Whatsapp notification woes driving me crazy!

So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]

emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse

Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta

AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both

Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.

ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?

Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.

ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,

Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?

ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup

Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.

ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.

Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app

babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???

Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.

frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.

Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.

Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app

This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.

mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.

[Q] Delay in Opening Contacts in Note 3

Hello guys,
I'm new to the forum
I notice that there's a slight delay opening Contacts (3 seconds+) and Dialer (1 second+) in my Note 3.
However after opening it once, there's no delay opening it the second time,
unless I clear the Contacts Apps in the running apps and open it again.
I'm not sure if this happens from the fist time I unbox it; I didn't really pay attention at the time.
Maybe this happens after I turn off and uninstall updates on some of the bloatwares, but I'm not sure.
ROM is stock Samsung, everything is still stock. Just some updates to some of the stock apps.
I haven't installed any new apps yet. However, I do turn off and uninstall updates on some of the bloatware.
I've also changed the 3 settings (cant remember the names, animator or something) on the Developer Options to OFF.
And I've removed the S Voice from the Home Button too.
The Note 3 is the Exynos one. Stock Samsung.
There are about 800 contacts, all google contacts. They are also synced, together with gmail. These contacts are imported from BB 10 OS, and some have pictures from the BBM.
Does anyone else have this problem, and is there a fix for this? I've searched the forum, seems like some have this issue, but I can't find any real fix for this.
Thanks!

Sounds normal to me. It has to re-launch the app, and the app then has to re-scan all your contacts. 800 contacts is a lot to scan through, so 1-5 seconds is to be expected.

No lag here. Did you try a restart with cache wipe? Usually that solves similar problems.
Sent from my SM-N9005 using xda app-developers app

I noticed the same lag. I actually noticed it on my previous phone (SGS 3). At that time, I used GoContacts/Dialer, which I thought might be the cause of that. After removing it, same lag with the stock dialer/contacts.
Besides, I was a flash-addict, and I noticed that on every ROM I tried.
And now, even if it's a bit quicker, I still notice it on my new Note 3 (@stock/rooted). But unlike on my SGS3, it's only the first time you open dialer/contacts that it appears (as long as the system doesn't kill the process).
I wonder if it might be a good idea to force keeping that process opened.

flochy said:
I noticed the same lag. I actually noticed it on my previous phone (SGS 3). At that time, I used GoContacts/Dialer, which I thought might be the cause of that. After removing it, same lag with the stock dialer/contacts.
Besides, I was a flash-addict, and I noticed that on every ROM I tried.
And now, even if it's a bit quicker, I still notice it on my new Note 3 (@stock/rooted). But unlike on my SGS3, it's only the first time you open dialer/contacts that it appears (as long as the system doesn't kill the process).
I wonder if it might be a good idea to force keeping that process opened.
Click to expand...
Click to collapse
thanks for the replies guys.
Anyone else has the same problem on their Note 3 ?

surfol said:
thanks for the replies guys.
Anyone else has the same problem on their Note 3 ?
Click to expand...
Click to collapse
Solved. It turned out that my issue was caused by turning off Chat ON app.
I actually turned it off when I first got the phone, and now I tried to turn it back ON.
The lag is actually reduced to 1-1.5 seconds (much more acceptable than 3 seconds).
For others with the same issue, hope this helps

surfol said:
Solved. It turned out that my issue was caused by turning off Chat ON app.
I actually turned it off when I first got the phone, and now I tried to turn it back ON.
The lag is actually reduced to 1-1.5 seconds (much more acceptable than 3 seconds).
For others with the same issue, hope this helps
Click to expand...
Click to collapse
Glad to know you found resolution to your problem. Like another post suggested, when you are syncing your contacts to a device through a 3rd party application such as GMail, Exchange, Yahoo etc... The application runs an API in the background at application launch which pulls all your information onto the device. When you automatically sync, your device periodically sends a request to the server for contact details, task details, calendar details etc...
800 contacts and whatever other events you're syncing will definitely take time. If you press & hold your home button and your swiping your application out of memory and then reloading, like suggested, this is going to take a few seconds. By turning Chat On back on, this has limited the lag which is acceptable to you. This definitely is not a "problem" as I've initially stated but instead more of a communications lag between the device, your server and the API which is engaging in the communications.
Hope this helps!

surfol said:
Hello guys,
I'm new to the forum
I notice that there's a slight delay opening Contacts (3 seconds+) and Dialer (1 second+) in my Note 3.
However after opening it once, there's no delay opening it the second time,
unless I clear the Contacts Apps in the running apps and open it again.
I'm not sure if this happens from the fist time I unbox it; I didn't really pay attention at the time.
Maybe this happens after I turn off and uninstall updates on some of the bloatwares, but I'm not sure.
ROM is stock Samsung, everything is still stock. Just some updates to some of the stock apps.
I haven't installed any new apps yet. However, I do turn off and uninstall updates on some of the bloatware.
I've also changed the 3 settings (cant remember the names, animator or something) on the Developer Options to OFF.
And I've removed the S Voice from the Home Button too.
The Note 3 is the Exynos one. Stock Samsung.
There are about 800 contacts, all google contacts. They are also synced, together with gmail. These contacts are imported from BB 10 OS, and some have pictures from the BBM.
Does anyone else have this problem, and is there a fix for this? I've searched the forum, seems like some have this issue, but I can't find any real fix for this.
Thanks!
Click to expand...
Click to collapse
I noticed that the lag goes off when I disable sync. Try doing that bro, do a two two finger swipe and disable sync from the notification panel and Try launching the contacts application again

Surely if that is the workaround. Its easier to wait 3 seconds! Lol
Sent from my SM-N9005 using XDA Premium 4 mobile app

u r note is infected with ..contact virus

[Solved] Whatsapp Lag

Is anyone else experiencing a serious lag with whatsapp on their phone?
I've got a D802 and I'm on stock kitkat 4.4.2 and everything was perfectly smooth until a couple of days ago when all of a sudden whatsapp was just being really really slow in loading. Starting up the app would take 5-10 secs before it loaded the chats, scrolling was gittery and it would freeze for a few secs before continuing to scrool. Closing a chat and going back to chat list would again cause issues. It is like as thoough it is having issues loading.
Sending, receiving messages works fine and scrolling within a chat is smooth, it's just when it is trying to load the main chat screen with all the different chats that causes it to lag.
The issue occurs over network data & wifi so it's not my connection. I've forced closed, cleared ram, etc, but didn't fix it. I'd rather not clear all my chats/data just yet.
The rest of the phone works like a treat, no issues with any other apps or using the phone in general, just this issue with whatsapp, and the fact that it has happened out of the blue seems to have me confused.
Has anyone else noticed any issues like this?
Thanks

Have you tried uninstalling/reinstalling? I'm pretty sure your chat logs will still be there but if you'd rather be safe than sorry, just copy your WhatsApp folder onto your computer and then copy back over after you reinstall (but don't open the app until after the folder has been copied back over).

Japultra said:
Have you tried uninstalling/reinstalling? I'm pretty sure your chat logs will still be there but if you'd rather be safe than sorry, just copy your WhatsApp folder onto your computer and then copy back over after you reinstall (but don't open the app until after the folder has been copied back over).
Click to expand...
Click to collapse
Just tried that, but unfortunately it didn't make a difference. The problem is still here. Thanks though.

Solved
I have managed to solve the problem ... a contact in one of my group chats had sent an extremely long message, I'm talking like 5/6 scrolls to get through the message, and it seems as though either the phone or whatsapp was having a problem with it.
Every time I scrolled to that chat in the main screen it would pause for a few moments, I found it a little odd that it would freeze at exactly the same spot every time, so when I went inside the chat and scrolled through the messages and noticed that it paused at that message each time!
So I deleted the message and everything is buttery smooth again, thankfully :laugh: :fingers-crossed: :victory:

[Q] Graphics overlapping issues

Hello,
I have been searching the forums and the web for an answer but no luck, I hope someone could help me figure out what could be the issue.
I'm attaching some pictures so you can see exactly what is going on. At this moment I have this issue, with the play store, facebook and viber...
I have reset the phone multiple times and still the same.
It happens when you start to scroll, with facebook it is actually weird, it doesn't happen all the time, and it overlaps only like the "gray box" where you have the Like, Comment and Share buttons.
Phone is Galaxy S5 SM-G900H.
Thanks for any help!

Mine )

iHackss said:
Mine )
Click to expand...
Click to collapse
Saw your thread, mine has never done that, no lagging nor freezing.
Mine actually works fine. In any of the applications I mentioned, if I scroll to the right (viber and facebook) and then go back, the top bar displays fine, the if you start to scroll down or up, it happens again.
I'll continue searching and testing....

You are on the first stage . I think )

Hi I have a Samsung Galaxy S5 900h. I experience the same problem but only on Facebook, I did the screen test (*#0*#0 or something like that) and in my opinion the hardware is working properly. Also If I turn my phone Facebook screen refresh in good shape, so I think It's a refresh problem.
Does anybody has the same issue? How to solve it?
Regards.

overlapping issue
did any one found solution for this i am still facing this issue with facebook,twitter and viber

Hi:
Since yesterday tweeter is overlapping also, when scrolling up at the left corner it disappeared the tweeter icon and overlap the user tweet photo.
The screen works OK it's just a display refresh issue but instead of fix it there are some other apps with the same issue. Today Facebook and Tweeter shows the same problem.
Does Samsung knows about this? I Think they must deploy an operation system fix immediately.
Regards.

Hi:
I am very happy to tell you yesterday my phone receive an update and automatically installed Android 5.0. All screens problems have been disappeared in Facebook and Twitter.
Now my Galaxy S5 is working fine.
Did you already receive the update?
Regards!

Has anyone found a fix for this other than getting an update? I'm on the Straight Talk version of S5, which doesn't have any updates to Lollipop. I'm stuck with this overlapping issue. Maybe if I restore a nandroid backup or something? They never made an ODIN flashable for my version either, so nandroid is the best I can do. Maybe an xposed module could fix it? Idk, just ideas. I realize this thread is from over a year ago, but the problem still exists for some of us who can't update :/
Sent from my SM-S902L using XDA-Developers mobile app

Laggy SMS app

Hi guys,
I've been using the HTC U Ultra for the past month and it's been fine, fast and stable, but SMS apps are slow to open, I've tried stock app and Google messenger app, both take a few seconds to open, takes long to open the app and then long as well to open a sms thread, is anyone else experiencing the same thing? I'm running the latest 1.64.400.3 build.
Thank you all =)

Not at all, even though i received >200 SMS from different Numbers in The Last week

ChavezD said:
Not at all, even though i received >200 SMS from different Numbers in The Last week
Click to expand...
Click to collapse
Thanks for the reply, I don't have that many SMS right now, I might get about 5 sms a day and that is it, interesting is Whatsapp, which I use a lot more, opens almost instantly, it is just the SMS apps, maybe the database for the sms's is a bit dodgy, I might try and do a factory reset at some point... I saw a review from Damir Franc on youtube and he also had the same issue, just wanted to know if this is the same with everyone, or just some units...

Does the same thing happen when the sms app is still open in background? did you already try a reboot? or maybe there is a thread with many messages or even pictures that you could try to delete.. just some ideas

i have same problem with messanger app in htc u ultra!
any body have a solution?

Ive found using HTCs Boost+ app and "clear Junk" once a week helps sometimes, but not always.... yeah... it can be slow..
Im also having the same problem with the People/ Dialer app... Pressing someones name and it actually connecting takes about 2 - 3 seconds..
Im running 1.64.401.3 in UK... but still on 7.0 with security 1st July 17.... Why arent we getting updates?.... I do realise HTC update over Play Store, so its only Firmware the Ultra gets.... but alot of the apps are being updated for 7.1 / 7.11 and even 8.0 now.. so these newer updates are going to effect older Android builds.... but seriously.... 6 months and still nothing..
Come on HTC.. Show the U Ultra some love

finally i solved this problems you should Wipe data/factory reset and next delete boost app after that!
then just use google store app and update your apps!
i do these work and all app work without any problem...
i hope my answer helps every one have these problems...:angel: