[Solved] Whatsapp Lag - G2 Q&A, Help & Troubleshooting

Is anyone else experiencing a serious lag with whatsapp on their phone?
I've got a D802 and I'm on stock kitkat 4.4.2 and everything was perfectly smooth until a couple of days ago when all of a sudden whatsapp was just being really really slow in loading. Starting up the app would take 5-10 secs before it loaded the chats, scrolling was gittery and it would freeze for a few secs before continuing to scrool. Closing a chat and going back to chat list would again cause issues. It is like as thoough it is having issues loading.
Sending, receiving messages works fine and scrolling within a chat is smooth, it's just when it is trying to load the main chat screen with all the different chats that causes it to lag.
The issue occurs over network data & wifi so it's not my connection. I've forced closed, cleared ram, etc, but didn't fix it. I'd rather not clear all my chats/data just yet.
The rest of the phone works like a treat, no issues with any other apps or using the phone in general, just this issue with whatsapp, and the fact that it has happened out of the blue seems to have me confused.
Has anyone else noticed any issues like this?
Thanks

Have you tried uninstalling/reinstalling? I'm pretty sure your chat logs will still be there but if you'd rather be safe than sorry, just copy your WhatsApp folder onto your computer and then copy back over after you reinstall (but don't open the app until after the folder has been copied back over).

Japultra said:
Have you tried uninstalling/reinstalling? I'm pretty sure your chat logs will still be there but if you'd rather be safe than sorry, just copy your WhatsApp folder onto your computer and then copy back over after you reinstall (but don't open the app until after the folder has been copied back over).
Click to expand...
Click to collapse
Just tried that, but unfortunately it didn't make a difference. The problem is still here. Thanks though.

Solved
I have managed to solve the problem ... a contact in one of my group chats had sent an extremely long message, I'm talking like 5/6 scrolls to get through the message, and it seems as though either the phone or whatsapp was having a problem with it.
Every time I scrolled to that chat in the main screen it would pause for a few moments, I found it a little odd that it would freeze at exactly the same spot every time, so when I went inside the chat and scrolled through the messages and noticed that it paused at that message each time!
So I deleted the message and everything is buttery smooth again, thankfully :laugh: :fingers-crossed: :victory:

Related

Phone App is sloooooowwwwwww on Sprint Hero...

My phone app has been slow since I got my Sprint Hero. But lately, it has gotten extremely slow. Almost unusable... it's slow to open, respond to input and ring when someone calls. Any ideas, tips or tricks on what the deal is?
I thought about trying to cut down my contact list to see if that helps, but I really hate the idea of not having all my contacts available on my phone.
Any other ideas to speed this thing up?
Thanks!
I'd try reflashing and if you dont want to go to that extreme I'd try to make sure to reboot the phone daily
Are you using a task manager? Also I find a reboot every 3 or 5 days is usually a good idea unless you clear out some of the memory hogging processes like Gmail storage and such. Generally I'll notice a bit of lag if I fall under 30mb of available memory.
I have considered reflashing, but was trying to see if there were any other solutions first. I've reflashed a few times and keep finding that after while, the phone app consistently slowed down.
I typically reboot about every 3-5 days... lately a little more. Rebooting has been much more effective that task killers.
I've read that some folks had problems with slow contacts, but is it also affecting their phone apps? How many contacts is too many for this thing? Is 130+ contacts too many for this phone to handle?
mine does EXACTLY this ... but only after I pull the phone off of charge.. the charge light stays on.. and bam.... its slow.... only fixes with a reboot
I have a lot of contacts
I have 1400+ contacts and my pone is not too slow.
Thanks
Mario
I like to use the "all people" widget its located under the live folders when adding stuff to your homescreens. Basically it just has a list form of your contacts.
Then when you select one it loads up the people app
I found out that some of the apps, were causing the problem, I started uninstalling apps, I guess most of the apps are made for 1.6 maybe because we are on 1.5 causes some kind of issue. that's just my theory...
In the mean time, you can try that.
I find the phone app very slow in response. It's very aggravating.
I noticed on the Fresh Rom, there is a note that the Location service may be what is causing the slow down in the phone app... I turned off location service yesterday and noticed an immediate response increase with the phone app. I'm not ready to call this a fix yet, but I am going to keep the location service off for a little while longer and see if it helps.
If anyone else is seeing the phone slowness, give this a try and let us know your results...
It does work. And for the sake of clarification, it's a 1.5-wide problem and affects all 1.5 ROMs.
Are you using the Facebook linking? I noticed when I had this feature on the phone and contacts apps. It's a cool feature but not worth the slow down.
jziggy618 said:
I noticed on the Fresh Rom, there is a note that the Location service may be what is causing the slow down in the phone app... I turned off location service yesterday and noticed an immediate response increase with the phone app. I'm not ready to call this a fix yet, but I am going to keep the location service off for a little while longer and see if it helps.
If anyone else is seeing the phone slowness, give this a try and let us know your results...
Click to expand...
Click to collapse
Does that mean that Locale wouldn't work? I'd rather deal with the slower dialer if so.
Yes, I am using the Facebook linking. I could see that killing it too. I wish it would just import pictures and info over to my Google contacts. Any ideas on how to do that?
And yes, turning off the location feature will disable general location info from the phone. However, it can be re-enabled from settings...
It's a problem that has to do with apps using seperate threads to check your location, which builds up over time causing the location services to eat clock cycles like Rosi O'Donnel eats candy on Halloween. Disabling location services is a temporary fix, and Flipz thinks he's solved the problem in his 1.1 release by using Android's location services instead of HTC's
I have to agree with the abcdfv, fresh 1.1 has completely eliminated the annoying phone lag for me...amazing work. Now if someone could address the keyboard lag this phone is ready to rock...
tstack77 said:
I have to agree with the abcdfv, fresh 1.1 has completely eliminated the annoying phone lag for me...amazing work. Now if someone could address the keyboard lag this phone is ready to rock...
Click to expand...
Click to collapse
Are you linked to a Facebook account and running fresh 1.1, and there is no lag in the people(contacts) app?
I have a linked Facebook account on my Fresh 1.1 ROM and while there is an almost negligible lag in the phone/contacts application still, it is drastically snappier and quick to response compared to the Stock ROM.
jdlumley said:
Are you linked to a Facebook account and running fresh 1.1, and there is no lag in the people(contacts) app?
Click to expand...
Click to collapse
I have most of my contacts linked to their respective facebook and flickr pages. Coldsweat says it best as "an almost negligible lag"...still present but not an issue in the slightest (.5 seconds). I am experiencing the same change with the contacts as well.
Give it a shot and post your results...I was very impressed.
FYI, I turned off Facebook sync (synced Facebook pics with SyncMyPix), dropped my slot cycle index to 1 and installed the Fresh 1.1 ROM. Holy crap. This thing is a screaming fast new phone
For those who are rooted (and not aware), Fresh ROM has come a long way and is really, very impressive. It's very fast and some of the interface mods are very attractive.

Whatsapp notification woes driving me crazy!

So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]
emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?
ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup
Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.
Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.
Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.

[Q] Delay in Opening Contacts in Note 3

Hello guys,
I'm new to the forum
I notice that there's a slight delay opening Contacts (3 seconds+) and Dialer (1 second+) in my Note 3.
However after opening it once, there's no delay opening it the second time,
unless I clear the Contacts Apps in the running apps and open it again.
I'm not sure if this happens from the fist time I unbox it; I didn't really pay attention at the time.
Maybe this happens after I turn off and uninstall updates on some of the bloatwares, but I'm not sure.
ROM is stock Samsung, everything is still stock. Just some updates to some of the stock apps.
I haven't installed any new apps yet. However, I do turn off and uninstall updates on some of the bloatware.
I've also changed the 3 settings (cant remember the names, animator or something) on the Developer Options to OFF.
And I've removed the S Voice from the Home Button too.
The Note 3 is the Exynos one. Stock Samsung.
There are about 800 contacts, all google contacts. They are also synced, together with gmail. These contacts are imported from BB 10 OS, and some have pictures from the BBM.
Does anyone else have this problem, and is there a fix for this? I've searched the forum, seems like some have this issue, but I can't find any real fix for this.
Thanks!
Sounds normal to me. It has to re-launch the app, and the app then has to re-scan all your contacts. 800 contacts is a lot to scan through, so 1-5 seconds is to be expected.
No lag here. Did you try a restart with cache wipe? Usually that solves similar problems.
Sent from my SM-N9005 using xda app-developers app
I noticed the same lag. I actually noticed it on my previous phone (SGS 3). At that time, I used GoContacts/Dialer, which I thought might be the cause of that. After removing it, same lag with the stock dialer/contacts.
Besides, I was a flash-addict, and I noticed that on every ROM I tried.
And now, even if it's a bit quicker, I still notice it on my new Note 3 (@stock/rooted). But unlike on my SGS3, it's only the first time you open dialer/contacts that it appears (as long as the system doesn't kill the process).
I wonder if it might be a good idea to force keeping that process opened.
flochy said:
I noticed the same lag. I actually noticed it on my previous phone (SGS 3). At that time, I used GoContacts/Dialer, which I thought might be the cause of that. After removing it, same lag with the stock dialer/contacts.
Besides, I was a flash-addict, and I noticed that on every ROM I tried.
And now, even if it's a bit quicker, I still notice it on my new Note 3 (@stock/rooted). But unlike on my SGS3, it's only the first time you open dialer/contacts that it appears (as long as the system doesn't kill the process).
I wonder if it might be a good idea to force keeping that process opened.
Click to expand...
Click to collapse
thanks for the replies guys.
Anyone else has the same problem on their Note 3 ?
surfol said:
thanks for the replies guys.
Anyone else has the same problem on their Note 3 ?
Click to expand...
Click to collapse
Solved. It turned out that my issue was caused by turning off Chat ON app.
I actually turned it off when I first got the phone, and now I tried to turn it back ON.
The lag is actually reduced to 1-1.5 seconds (much more acceptable than 3 seconds).
For others with the same issue, hope this helps
surfol said:
Solved. It turned out that my issue was caused by turning off Chat ON app.
I actually turned it off when I first got the phone, and now I tried to turn it back ON.
The lag is actually reduced to 1-1.5 seconds (much more acceptable than 3 seconds).
For others with the same issue, hope this helps
Click to expand...
Click to collapse
Glad to know you found resolution to your problem. Like another post suggested, when you are syncing your contacts to a device through a 3rd party application such as GMail, Exchange, Yahoo etc... The application runs an API in the background at application launch which pulls all your information onto the device. When you automatically sync, your device periodically sends a request to the server for contact details, task details, calendar details etc...
800 contacts and whatever other events you're syncing will definitely take time. If you press & hold your home button and your swiping your application out of memory and then reloading, like suggested, this is going to take a few seconds. By turning Chat On back on, this has limited the lag which is acceptable to you. This definitely is not a "problem" as I've initially stated but instead more of a communications lag between the device, your server and the API which is engaging in the communications.
Hope this helps!
surfol said:
Hello guys,
I'm new to the forum
I notice that there's a slight delay opening Contacts (3 seconds+) and Dialer (1 second+) in my Note 3.
However after opening it once, there's no delay opening it the second time,
unless I clear the Contacts Apps in the running apps and open it again.
I'm not sure if this happens from the fist time I unbox it; I didn't really pay attention at the time.
Maybe this happens after I turn off and uninstall updates on some of the bloatwares, but I'm not sure.
ROM is stock Samsung, everything is still stock. Just some updates to some of the stock apps.
I haven't installed any new apps yet. However, I do turn off and uninstall updates on some of the bloatware.
I've also changed the 3 settings (cant remember the names, animator or something) on the Developer Options to OFF.
And I've removed the S Voice from the Home Button too.
The Note 3 is the Exynos one. Stock Samsung.
There are about 800 contacts, all google contacts. They are also synced, together with gmail. These contacts are imported from BB 10 OS, and some have pictures from the BBM.
Does anyone else have this problem, and is there a fix for this? I've searched the forum, seems like some have this issue, but I can't find any real fix for this.
Thanks!
Click to expand...
Click to collapse
I noticed that the lag goes off when I disable sync. Try doing that bro, do a two two finger swipe and disable sync from the notification panel and Try launching the contacts application again
Surely if that is the workaround. Its easier to wait 3 seconds! Lol
Sent from my SM-N9005 using XDA Premium 4 mobile app
u r note is infected with ..contact virus

HELP - Notifications not coming through when screen is off

Hi everyone,
I've been having a very strange problem for a couple of days now. Whenever my phone's screen is off and the phone has been idle for some time, I don't receive notifications anymore. Facebook notifications don't work at all, no matter whether the phone is active or not, but I also don't get FB Messenger and WhatsApp notifications. Sometimes they come through as soon as I turn on the screen, and sometimes I only see them when I open the respective app. I didn't mess with app permissions, and I also have set each app to "important" in the notification settings. It also doesn't seem to matter whether I'm on WiFi or on mobile data.
Gmail, SMS and calls don't seem to be a problem, although I sometimes have a feeling that emails come through to my phone with a considerable delay, as compared to my Gmail inbox on my computer.
The strange thing is, when I had the phone all new, everything worked as it should and I received ALL notifications from EVERY app IMMEDIATELY when they came in. This issue with notifications no longer coming through started occurring a couple days ago after I had first flashed the Boeffla Kernel (though I'm not sure if it has anything to do with that.) So I went back to the stock kernel, but the problem was still there. Then I re-flashed my original Nandroid backup from when I had first flashed TWRP, in order to set the system back to "stock", wiped data and cache, re-installed every app (the critical ones, i.e. Facebook, Messenger and WhatsApp, via Play Store, and the non-critical ones via Titanium Backup), and the problem is still there. I've done this three times now, to no avail.
My phone is rooted and I have Xposed installed, I'm using SuperSU and a number of root apps such as 3c Toolbox, Le DPI Changer and Font Installer. 3c Toolbox is set to clear caches on every reboot. As for Xposed, I use only VibrateMode to change the notification slider from all/important/none to all/vibrate/none, and GravityBox to center the clock in the status bar and to set the volume buttons to skip tracks on long press. I also have Glimpse Notifications installed so that the screen lights up when a notification comes in.
The funny thing is, notifications not coming through is one of the reasons I switched to the OPT from the Huawei Mate 7, where this issue was due to power management settings by Huawei. Since I'm now back on the stock kernel and have also no power saving apps such as Greenify or Amplify enabled, I am really out of ideas as to why this happens. The next step is to flash a fully stock OOS 2.1.2 (my Nandroid backup is already rooted and with my Google account set up), wipe data and cache, and re-install every app again.
Does anyone here have any idea what the problem (and the solution to it) might be?
UPDATE: After I wrote the last sentence, I received two messages simultaneously, one from Messenger and one from WhatsApp. I was at home and on WiFi, and both coming in at the same time must mean that the phone receives push notifications in fixed intervals, since the sender of both messages was the same person and sent them consecutively, i.e. with at least a minute in-between. Now I am especially confused since a) they came through at all, even though the screen was off and the phone had been idle for at least 15 minutes, and b) they came through at the same time, which was definitely not the time when they had been sent.
The confusion is complete now ... any input is appreciated. Thanks in advance!
The problem persists. Today for half a day I received all notifications, after that once again only when I turned on the screen or opened the respective app. WiFi all the time, no settings changed in between.
This really annoys me to no end. I don't own an expensive smartphone so it doesn't work as it should. I never had any troubles like this with my old Sony Xperia V. Then again it ate through a full battery in half a day ...
Are you sure you are not using any applications like greenify / amplify or powernap which would hibernate your applications ?
mdaamir1989 said:
Are you sure you are not using any applications like greenify / amplify or powernap which would hibernate your applications ?
Click to expand...
Click to collapse
Yes. As I said, I reflashed my original (rooted but otherwise unaltered) Nandroid backup and then reinstalled all apps, and am not using anything that could interfere with apps receiving notifications.
The order in which notifications come through automatically vs. only when I activate the display or open the respective app also doesn't seem to follow any regularity ... sometimes it works as it should, sometimes it doesn't.
As for Facebook notifications, I somehow have a feeling this is a specific FB-related problem. But as for Messenger, WhatsApp and now also Instagram as I've noticed, it's all the same issue as described in my original post. The only exception really seems to be Gmail, which always notifies me of new emails.
EDIT: All these apps have unaltered permissions, i.e. are allowed to keep the phone awake, and all apps are set to "important" for notifications, so this doesn't seem to be the issue either.
EDIT 2: I also installed push notification fixer to see what interval is set for the GCM services, and it's set to 5 minutes on WiFi and 6 minutes on mobile data. So that also can't be the issue.
Could the screen not lighting up when a notification comes in have something to do with deep sleep, possibly? But then why does it work for Gmail???
vonotny said:
Yes. As I said, I reflashed my original (rooted but otherwise unaltered) Nandroid backup and then reinstalled all apps, and am not using anything that could interfere with apps receiving notifications.
The order in which notifications come through automatically vs. only when I activate the display or open the respective app also doesn't seem to follow any regularity ... sometimes it works as it should, sometimes it doesn't.
As for Facebook notifications, I somehow have a feeling this is a specific FB-related problem. But as for Messenger, WhatsApp and now also Instagram as I've noticed, it's all the same issue as described in my original post. The only exception really seems to be Gmail, which always notifies me of new emails.
EDIT: All these apps have unaltered permissions, i.e. are allowed to keep the phone awake, and all apps are set to "important" for notifications, so this doesn't seem to be the issue either.
EDIT 2: I also installed push notification fixer to see what interval is set for the GCM services, and it's set to 5 minutes on WiFi and 6 minutes on mobile data. So that also can't be the issue.
Could the screen not lighting up when a notification comes in have something to do with deep sleep, possibly? But then why does it work for Gmail???
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I could suggest you one more thing. Its a shot in the dark .
Could you check "Keep Wi-Fi on during sleep" in you advanced Wi-Fi settings ?
If the above is not a problem then out of ideas buddy. As a last option you could clean flash by wiping everything and just install whatsapp and other apps in which you are facing a notification delay. If it works then there could be some other application interfering , it it doesn't then i am not sure what it could be.
mdaamir1989 said:
I could suggest you one more thing. Its a shot in the dark .
Could you check "Keep Wi-Fi on during sleep" in you advanced Wi-Fi settings ?
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Click to collapse
That's not it, but thanks for the suggestion.
mdaamir1989 said:
If the above is not a problem then out of ideas buddy. As a last option you could clean flash by wiping everything and just install whatsapp and other apps in which you are facing a notification delay. If it works then there could be some other application interfering , it it doesn't then i am not sure what it could be.
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Yeah, that's pretty much my last resort. Currently, I'm trying to see if it makes a difference whether I keep FB Messenger and WhatsApp "open" in the recent apps menu.
try setting the refresh intervals in push notifications fixer to 1 minute
persian99 said:
try setting the refresh intervals in push notifications fixer to 1 minute
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Click to collapse
I could try that, you're right - I didn't yet because I didn't want to sacrifice battery life too much ... but I could give it a shot for at least one charging cycle and see what the effect is. Thanks!
vonotny said:
I could try that, you're right - I didn't yet because I didn't want to sacrifice battery life too much ... but I could give it a shot for at least one charging cycle and see what the effect is. Thanks!
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Click to collapse
i do remember reading some time ago that these intervals do not impact the battery life, but you could test for yourself just to be sure
So, currently most notifications are working again for me, for whatever reason. Facebook being the big exception, of course. Might have to do with keeping the apps opened in the multitasking overview. If that's what it takes, then fine ...
I've got a OPT for few day, i have same issue......anyone experience this problem? any solution? is it 2.1.2 problem?
GARYKNVB said:
I've got a OPT for few day, i have same issue......anyone experience this problem? any solution?
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Click to collapse
Which app? Only Facebook, or other apps as well? For me it's working now, but I can't say why exactly. I use a number of tweaks on my phone (root, Xposed framework etc.) so I can't definitely say which of my apps cause issues and which fix them again.
As for Gmail, it appears that when there's already a notification for an email and a little later another one comes in, it won't play a sound or vibrate. That seems to be standard behaviour but I find it VERY annoying, even though I set Gmail to notify me on EACH incoming email.
despite suggesting a fix i seem to be experiencing the same problem as well. it happens on both wifi and mobile data so you cant blame any settings. my best guess would be its because of the latest update. gonna have to backup my data and revert back to the older firmware to solve this issue.
@vonotny have you found a solution? im experiencing the same problem after updating to 2.2.0
persian99 said:
@vonotny have you found a solution? im experiencing the same problem after updating to 2.2.0
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Not really, no. Mine are currently working again, after I re-flashed the stock system and set up everything again step-by-step. It's possible that some app or tweak or setting caused the issue, but I couldn't find out which one.
vonotny said:
Not really, no. Mine are currently working again, after I re-flashed the stock system and set up everything again step-by-step. It's possible that some app or tweak or setting caused the issue, but I couldn't find out which one.
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Click to collapse
i suspected it could be because of restoring apps from titanium backup directly instead of downloading and installing them from the play store first, but even with that i still face the same problem. currently on oxyslim. come to think of it, could it be caused by the power tweaks? did you use them before when you faced the problem?
Same problem here on OOS3.0.1. Inbox and WhatsApp messages don't often come through until I turn on the screen. Completely stock. Didn't have the problem on CM13, I think. It's really annoying because I can miss a lot of important emails from work. Even put the apps I want in No Battery Optimization mode. No help really.
i have the same problem. I'm on OOS3.0.2 with Cyanoxy. Can anyone help?
Same problem here...
What the F?
This device is almost a year old and I still can't use it as PHONE. I am not asking for some fancy stuff, but fixing the gigantic bugs that are preventing me from even using this daily.
Fix for those willing to tweak the system: install the latest Boeffla kernel, it has an option to turn off doze.

Whatsapp crashes when opening a photo/video

Hello all,
I have a pretty weird issue.. I posted it here because I had no idea where else to post it.
I have my nexus 6p for some time now and since I remember owning it, it had problems with whatsapp.
Whenever I open a photo \ video from whatsapp, the app freezes for about 10 seconds and then I can press report, wait , or ok.
If i press wait the app unfreezes and I can keep using it.
This happens mostly on new media and not stuff I watched before.
Hope someone knows what im talking about and can help me because I haven't found anything online..
If you guys need a crash log or something il try to post it but I have no idea how to find it
thanks!
I'm facing the same issue too! I thought it was because I had transferred all the WhatsApp media (1.5Gb) from my previous phone to the Nexus 6P causing it to lag
You r not alone. Im having exact same issue. It seems like whatsapp on 6p couldn't handle chatroom tht has large amount of media. No one has any solution to it so far? It's very annoying.
I got a Nexus 6P and have the same issue, but I had the problem with the Nexus 5 and Nexus 6 too.
When I open a (mostly new) media like video or photo and want to zoom it or hit back button, it freezes. After 5-10 seconds he says "whatsapp freezed, wait or close?".
I have one really large Whatsapp group that causes this issue mostly. I deleted all the media from this group (Images/videos), but issue is still there.
Since 2 weeks I also have the problem that whatsapp shows black screen for 5 seconds only when I enter this group.
I dont want to delete this group, the other people in the same group didnt delete anything and it runs fine...
I tried to delete whatsapp and reinstalled it with backup, I even resettet the Nexus to factory settings, still got the problem...
What to do?
Creme83 said:
I got a Nexus 6P and have the same issue, but I had the problem with the Nexus 5 and Nexus 6 too.
When I open a (mostly new) media like video or photo and want to zoom it or hit back button, it freezes. After 5-10 seconds he says "whatsapp freezed, wait or close?".
I have one really large Whatsapp group that causes this issue mostly. I deleted all the media from this group (Images/videos), but issue is still there.
Since 2 weeks I also have the problem that whatsapp shows black screen for 5 seconds only when I enter this group.
I dont want to delete this group, the other people in the same group didnt delete anything and it runs fine...
I tried to delete whatsapp and reinstalled it with backup, I even resettet the Nexus to factory settings, still got the problem...
What to do?
Click to expand...
Click to collapse
Try refreshing stock fw?
Yep, same issue here - only with new media being opened. I think the media/chats backed up is most likely the cause...never had any issues on previous phones. I'm running the latest Resurrection Remix. The phone flies except during this stupid issue. Only fix is to quickly force stop the app and re-open.
I have this issue for as long as i have my Oneplus One ( ~2years). Really annoying. If you delete all backups and all media, and do a fresh install of whatsapp without database restoring, (as if you were using the app for the first time in your life), the issue seems gone. Only problem is that I like having all texts available at any time :/ Samsung phones don't seem to have this bug, but every CM Rom I've (and some of my friends) tried have it. If anyone has a fix for this, I'd be very glad to hear about it.
has this issue ever been resolved ? i have same problem. annoying is all i can say.

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