Nexus 6p stuck pixel - Nexus 6P Q&A, Help & Troubleshooting

Had my phone for a month and a half. Updated to Feb security patch and noticed a pixel would not go off. Tried several things to ensure that it wasn't software related. Took it to rogers and note they are going to take 2 weeks to fix it. I was hoping they would give me a new one. Love the phone. Hope it works as well when I get it back. Anyone else have this issue?
Sent from my SGH-I337M using Tapatalk

You ever figure it out?

I had this with og nexus 7. I used an app on the play store. Stuck pixel fixer or something like that my let it do its things for a few hours and when I came back it was gone. Might be worth a shot.
Sent from my Nexus 6P using XDA-Developers mobile app

Related

New with nexus 10 but.... Apps keep crashing ...

I had a nexus 7 and Asus transformer tf300 and a sold them to buy the nexus 10, nice tablet but this is getting annoying with apps crashing all the time and I did not have that problem with the other ones. I bought this one las Sunday and came with 4.2.2 so my question is a software or hardware problem? I have been looking around and applying different solutions but nothing.
Thank you.
Sent from my Nexus 10 using Tapatalk HD
root and after, try a new kernel
ktmanta
trinity
franco
you can make restarts ocure more rarely using one of this variants but they still remains .
try a custom rom also . mr robinsons for example
if the problem persist ... get it back and forget nexus 10
Sent from my Nexus 10 using xda app-developers app
dmora01 said:
I had a nexus 7 and Asus transformer tf300 and a sold them to buy the nexus 10, nice tablet but this is getting annoying with apps crashing all the time and I did not have that problem with the other ones. I bought this one las Sunday and came with 4.2.2 so my question is a software or hardware problem? I have been looking around and applying different solutions but nothing.
Thank you.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
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You bought this brand new right? What's the first 3 characters of your serial number?
R32
Sent from my Nexus 10 using Tapatalk HD
dmora01 said:
R32
Sent from my Nexus 10 using Tapatalk HD
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Dang, was hoping for new batch before I RMA
Thanks for quick reply
Same problem here.
I've had the same problem too. All was working fine for around a month, but now I'm finding that apps will crash for no reason. It doesn't have to be when they're being "touched", they'll sometimes just self-destruct with no prompting from myself. A reboot seems to fix it for a while, but the problem seems to come back. Anyone found a solution to this? I'm not keen to install a custom rom as that shouldn't be necessary!
nexus 10 crashing
The same for me, everyday i have to restart it, apps keep crashing all day. I think its the ekynos, my galaxy nexus doesnt behave in that way and i have more apps installed.
I think the problem is related to memory leak. When the apps starts to crash the free memory is running really low, sometimes even below 50mb and all background services are restarting and being killed by system over and over again. A system reboot can fix this until the free memory running low again. Aokp and some other custom roms alleviated this problem, but no one fix it. Maybe Android 4.3 or 5.0 might fix this.
Sent from my Nexus 10 using Tapatalk 4 Beta

Screen unresponsive

Basically, my N7's screen is frequently unresponsive. I was trying to start something in my launcher, and tried pressing it at least 6 times, but nothing happened. Then I tried swiping between launcher pages, and that worked just fine the first time.
This just started happening on an almost constant basis within the last 30-60 minutes, and I was wondering if anyone else has experienced this, or heard of anyone else experiencing it. I'm running the latest Minimus with Jassy's latest kernel (I just flashed them this morning, but it was probably 4-5 hours ago at least), with the DPI set to 290 (I just raised it from 280 to see if that would help anything). I also cleared the cache and dalvik.
Any ideas?
My girlfriends tablet has done that too, then it just randomly goes back to just fine
Sent from my Nexus 7 using Tapatalk 4 Beta
Why don't you try stock and see if you have an issue. This would allow you to rule things out at least.
Sent from my Nexus 7 using xda app-developers app
Same issue here...both stock and CleanROM
me as well. And this is my second tablet after returning the first one for dead pixels
My tablet is stock rooted and I have just experienced this. I had to reboot in order to fix it. Hopefully this doesn't happen again.
Sent from my Nexus 7 using xda premium
lyall29 said:
My tablet is stock rooted and I have just experienced this. I had to reboot in order to fix it. Hopefully this doesn't happen again.
Sent from my Nexus 7 using xda premium
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Same here this has happened to me on stock, but a reboot fixed it.
I've only experienced this using Chrome. it got so bad that I'm using the molasses-in-the-winter-going-up-hill Firefox browser just to be able to web surf.
Same here stock, and clean ROM.. Haven't noticed anything on kanged cm nor pa yet. Can't get otg to work worth a crap either I bought chainfires app to help with otg worked with stock based ROMs but not cm based ROMs .. I'm pissed I bought the 16 GB model..
Sent from my Nexus 7 using Tapatalk 4
dincdoes.me said:
Same here stock, and clean ROM.. Haven't noticed anything on kanged cm nor pa yet. Can't get otg to work worth a crap either I bought chainfires app to help with otg worked with stock based ROMs but not cm based ROMs .. I'm pissed I bought the 16 GB model..
Sent from my Nexus 7 using Tapatalk 4
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It happened to me as well (complete stock). Mostly (if not all) instances were with Chrome. I don't remember it happening again since I switched to Chrome beta. (Fingers crossed).
I just took mine back to Best Buy and exchanged it for the 32gb model. The guy at the store asked if anything was wrong with the tablet and I told him that it would freeze up and I would have to reboot in order to fix it. He told me that all tablets and phones freeze like that and that I should reboot the device at least once a day to prevent the freezing of the screen. I thanked him and told him that I would do that. These salesmen must think that everyone is as dumb as they are.
I hope my new tablet doesn't have the same problem, because if it does I might give up on the new nexus 7.
Sent from my Nexus 7 using xda premium

Does anyone else not have the official 4.4 update?

Since the release of 4.4 for the Nexus 7 I've been constantly hitting the update button on my beloved tablet and I have yet to see the coveted update. Is there anyone else that shares this same fate? Am I being impatient?
I know I could root and I've thought about it, actually but I really wanted to see how long I could refrain from crack-flashing every single thing I own. But I might not have a choice since I just read that the Moto X for Verizon is now getting the update.
The fact that any device from Verizon is getting an update before a Nexus is making me nervous that maybe something is amiss with my tablet...
Nothing for me yet.. just updated my MotoX an hour ago though. A Nexus 7 update today would be like having the most awesome Christmas ever...
]
automaddux said:
Since the release of 4.4 for the Nexus 7 I've been constantly hitting the update button on my beloved tablet and I have yet to see the coveted update. Is there anyone else that shares this same fate? Am I being impatient?
I know I could root and I've thought about it, actually but I really wanted to see how long I could refrain from crack-flashing every single thing I own. But I might not have a choice since I just read that the Moto X for Verizon is now getting the update.
The fact that any device from Verizon is getting an update before a Nexus is making me nervous that maybe something is amiss with my tablet...
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Click to collapse
I know right. Especially for me since I just got my Nexus 5 in the mail last Friday. I've been itching to see it on my tablet. Thanks for letting me know I'm not the only one or there suffering.
Sent from my Nexus 5 using XDA Premium 4 mobile app
i am hitting the "check now" button ...
automaddux said:
I know right. Especially for me since I just got my Nexus 5 in the mail last Friday. I've been itching to see it on my tablet. Thanks for letting me know I'm not the only one or there suffering.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
.. but no update here for my Nexus 7 Wifi...
No update for me as well (both N7 adn N4)
No update - UK WIFI Nexus 7 16GB
No update for my n7/13 or n4 (both stock unlocked) but I had sideloaded 4.4 to my rooted n7/12 and received the ota KRT16S last night. I flashed stock recovery and had super su (1.72B) set to protect root, all went well and I didn't loose root. Flashed back to twrp with flashify.
sent from my next gen N7
No update neither here - Nexus 7 WIFI IT 16 GB
If you like to stream flash videos (or stream NBA games, etc), watch out. Kit Kat breaks it because apparently they've updated the web engine which doesn't support flash at all.
No update for me either. Nexus 7 2012 32gb
Sent from my Nexus 7 using xda app-developers app
Seriously, if you really can't wait, grab the OTA off Google's servers. There's no need to complain when you can have it right now.
Is it possible to do that even if my tablet isn't rooted?
If so please can you let me know how?
Thanks in advance
Sent from my Nexus 5 using xda app-developers app
Well I, the OP, have officially gotten the update. I have to say though, that it took a lot longer than I expected for a Nexus device.
Sent from my Nexus 5 using XDA Premium 4 mobile app

Nexus 6p Gold Edition on Sprint Network (Incoming Call Issue)

Hey guys,
Quick question. Has any SPRINT user been successful in activating and using the nexus 6p gold edition? I purchase one and was able to activate it just fine. However, I am unable to receive calls. I have tried everything and also went to a sprint store and they can't seem to get it to work either. I have tried multiple SIM cards with same issue. I recently purchased a 64GB silver edition and it works just fine. So I am curious to see if anyone else has been able to get the GOLD edition to work properly?
Thank you
I do not have the issue nor do I have the gold model but I'd update Prl and reboot and see if it still does it. If so I'd try flashing factory image via fastboot.
Sent from my Nexus 6P using Tapatalk
Thank you for your help. I have updated the PRL with no success. Also, I have re-flashed the stock 6.0.1 Build MMB29Q with no luck.
I loaded CM13 and the phone actually seemed to operate a little better. I received calls at first but about 1 hour later i stopped receiving calls.
One thing I should add...If I put the phone in 3g mode (turning LTE off) while running the stock 6.0.1 rom I receive calls just fine. It is only when I am connected to LTE that I do not receive calls. I can make calls, browse the web, and send text just fine.
SM210 said:
I do not have the issue nor do I have the gold model but I'd update Prl and reboot and see if it still does it. If so I'd try flashing factory image via fastboot.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
gruppe3942 said:
Thank you for your help. I have updated the PRL with no success. Also, I have re-flashed the stock 6.0.1 Build MMB29Q with no luck.
I loaded CM13 and the phone actually seemed to operate a little better. I received calls at first but about 1 hour later i stopped receiving calls.
One thing I should add...If I put the phone in 3g mode (turning LTE off) while running the stock 6.0.1 rom I receive calls just fine. It is only when I am connected to LTE that I do not receive calls. I can make calls, browse the web, and send text just fine.
Click to expand...
Click to collapse
There were people on Nexus 6 who experienced this same exact thing a few months ago. That's the device I owned prior to 6p. I never had the issue but I recall some people over on the Sprint Nexus 6 thread talking about this same thing. I'd check there for sure.
Sent from my Nexus 6P using Tapatalk
Yeah.
It's very aggravating. I've tried everything I can think of. I purchased another nexus 6p silver which works fine but the screen has a terrible pinkish hue at the top right corner. The gold edition screen is almost perfect. I was hoping I could fix the gold edition.
Sent from my Nexus 6P using Tapatalk
This thread http://forum.xda-developers.com/showthread.php?t=2949996 and I remember one guy who had this issue was @JavaTiggy i believe. Just did a quick look over there..
Sent from my Nexus 6P using Tapatalk
SM210 said:
This thread http://forum.xda-developers.com/showthread.php?t=2949996 and I remember one guy who had this issue was @JavaTiggy i believe. Just did a quick look over there..
Sent from my Nexus 6P using Tapatalk
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Click to collapse
I did have this problem unfortunately the only that fixed it 100% was switching to Project Fi
Sent from my Nexus 6 using Tapatalk
So you have the Nexus 6p Gold Edition and you had this same problem ?
JavaTiggy said:
I did have this problem unfortunately the only that fixed it 100% was switching to Project Fi
Sent from my Nexus 6 using Tapatalk
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gruppe3942 said:
So you have the Nexus 6p Gold Edition and you had this same problem ?
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Click to collapse
He had this same problem on Nexus 6 on Sprint. I had Nexus 6 and never had the issue. Weird.
Sent from my Nexus 6P using Tapatalk
i had the same issue yesterday. just kept updating the prl and activation and restarting the phone after abot 45 mins all was normal again.
kaoss_11 said:
i had the same issue yesterday. just kept updating the prl and activation and restarting the phone after abot 45 mins all was normal again.
Click to expand...
Click to collapse
Do you have the gold edition?
Sent from my Nexus 6P using Tapatalk
gruppe3942 said:
So you have the Nexus 6p Gold Edition and you had this same problem ?
Click to expand...
Click to collapse
Like the other guy stated I have the N6 which was on Sprint but immediately after switching to Fi and using the ROM that was initially just for Fi I have never had the problem again with the same phone. I am now using the latest ROM which is independent of carrier and still problem free.
Sent from my Nexus 6 using Tapatalk
Thank you everyone for your help.
Sent from my Nexus 6P using Tapatalk

Anyone with a RMA'd device and having the same issue again?

Title says it all.
I had sent my boot-looped 6P back to Huawei and they are sending me a new one. Meanwhile, I just want to know if there is anyone who is facing the same issue again with the replaced device.
Thanks!
Bump as I too am waiting on my replacement. Think I am going to install 6.0.1 until some answers from Google or Huawei as to root cause. Maybe it'll be pointless but gotta try something.
Sent from my Nexus 6 using XDA-Developers Legacy app

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