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I have the xv6800 and I'm on Verizon. I just updated my rom to 3.57.605.1 from Verizon's website.
After *228 I was able to make calls, but now I have this persistent error:
Data Call Failure
Error Code: 11
PPP Connection Error
I do not have a data plan and dont want one. I only use wi-fi. This popup is annoying.
Can somebody tell me how to kill it, or how to fix whatever is wrong? What on my phone is trying to use the data connection so I can disable it?
Verizon tech support was useless.
holy cow, go this too! what is this about?
Just flashed my new xv6900 today. everything is working, i believe...but keep getting this ppp error.
Any resolution on your end?
Nothing. I imagine we're some of the first people to go through this.
A week or two ago, Verizon issued a statement saying all new customers with pda phones as of November (not sure exact day) will be REQUIRED to purchase a data plan.
I think the *228 process is now going to verify a data plan on pda phones and since I dont have one, I'm stuck with the error. Either that or my phone cannot properly "handshake" with Verizon since I dont have the plan.
I was on the phone with support for 2 hours last night. They're useless. We even tried giving me a data plan long enough to let the phone sync with the server, but this morning I got the error again.
I'm sure someone can find a registry edit to get rid of the message. I think that would be enough for me. My only concern, is if my phone is persistently trying to establish that data call, it'll eat my already-weak battery up in no time.
That is why I'd prefer a solution to disable the whole thing. I'm still waiting on the kind people here at XDA. These guys know more about Vz's phones than they do.
In "connections" I deleted the Verizon data network connection, but it comes right back. I wonder if that was not there before the rom update and maybe that is what's trying to call out?
I had such good luck cook'n my 6700 but this 6900 is not so fun.
My message has gone away after about 10 minutes after the programming. even knowing i could do txtmsg and call on my phone i could not get into voicemail, it stated i could not be verifed...so I think it just needed some more time. i'm keeping my fingers crossed.
but now I have to flash again...more problems.
FYI: i do have a dataplan...
I was right about the battery problems at least.
My phone finished charging at 3:00 pm and sat on my desk (no calls or use) until 8:00 pm when I got an emergency low battery notification.
Whatever my phone is doing is blowing through battery life.
Sounds like normal life for a wm phone with the data turned on!
Must be looking and burning power just like roam does.
DMU RESET
According to the Verizon 3rd tier people I was speaking with last night they simply need to do a DMU reset on your account and phone. This is where they rebuild the account on their servers but first level tech support will never be allowed to help you here. This was done for me after the *228, *22899, *832, and many many other attempts at reconnecting my phone.
Hope this helps.
Thanks for letting me know! I was starting to think I wasnt going to get any help. I'm calling Vz tomorrow.
I called Vz tonight and they said there was no such thing as 3rd tier support.
He said DMU would only help if I had a data plan and I wanted to re-establish my data plan. I want to permanently disable my data entirely. Were you doing the same thing?
Either way they couldnt help me. If your issue was the same as mine, let me know and I'll call back and push them harder.
adampeoples said:
I have the xv6800 and I'm on Verizon. I just updated my rom to 3.57.605.1 from Verizon's website.
After *228 I was able to make calls, but now I have this persistent error:
Data Call Failure
Error Code: 11
PPP Connection Error
I do not have a data plan and dont want one. I only use wi-fi. This popup is annoying.
Can somebody tell me how to kill it, or how to fix whatever is wrong? What on my phone is trying to use the data connection so I can disable it?
Verizon tech support was useless.
Click to expand...
Click to collapse
I too have the Same Issue Any help?
Bump for help.
from howard fourms "http://www.howardforums.com/showthread.php?p=10377230#post10377230"
"Once gone from there, I deleted the connections under settings/connections/connections/mange existing connections and they've never reappeared since. So now I just create a new connection when I need it, and delete it when I'm done. It keeps me from going over my limit ($25 data plan). "
Deleted the connection and the issue is gone. FYI
This is my first contribution to xda-forums! I'm glad I can help at all when I've benefitted so much... Thanks to all!
NOTE: After the following steps, Modaco's Nodata doesn't even register that a data connection exists! For this reason, if you occasionally use 3g, you probably will want to use Nodata, and NOT the following solution. You just might have to open Nodata and disable the data connection every time you soft-reset.
I was finally able to completely 100% block the 3g data connection on my Verizon XV6800 (aka Mogul aka Titan) was the following three steps:
1. The key culprit is HTC_CM_Guardian.exe in the windows directory. I couldn't edit it or delete it via Total Commander file explorer, but I was able to rename it! This makes the OS unable to find the program when it tries to re-set the Data connection settings.
2. Under Settings > Connections > Connections > Advanced > "Select which networks are automatically used," hit "Select Networks."
3. Under "Programs that automatically connect to the Internet should connect using:" hit "New...".
4. Enter any name you want (mine's "nodata!") and leave all the other settings blank.
5. Save and exit! Voila!
Wifi--yes; 3g--no!
Modaco's Nodata program is awesome, but the problem was that HTC_CM_Guardian.exe re-enabled the data connection every time I reset the phone. Plus, HTC_CM_Guardian.exe would also thwart any effort to block data via the "Connection Settings." By renaming HTC_CM_Guardian.exe and creating a "nodata!" connection that programs auto-connecting to the internet would try to use (and fail), we get three results:
1. Modaco's Nodata doesn't even register that a data connection exists! For this reason, if you occasionally use 3g, you probably won't to use this solution.
2. When you reboot, the OS is unable to mess-up your "Connection Settings", so
3. Unless you have an active wifi connection, programs will try to connect to the Internet using the "nodata!" settings, which, being empty, will fail, exactly as planned.
Hope it helps.
Hi guys,
Why every time when I try to open android market, there is a notification says this transaction costs me 1 cent?
Now I can only open android market in airplane mode. Do you know how to solve this problem?
WOw that is pretty interesting.
Two things
1. I would email google about it
2. Try to delete the market cache from menu - appliction - manage applications.
Is it something related to your data plan
or it does charge when you connected to wifi too?
This phone has an issue. Even though u select not to use mobile data, it will still try to use it with some apps, market is one of them. Next time u open market, look at the status bar, u'll notice H for a brief moment, that's why u get charged, it's not google, it the phone itself. I called dell and talked to them about this, they though the model I got was.faulty, so they sent me a new one, but the new one acts the same way. I also called at&t and have them fully remove data of my phone, but they said they can't do it. the only sollution I thought of, is to use market through your browser.
or try some antivirus program.
I also see this issue, every time I open android market app - it downloads something (can see the H in notification are for a brief moment). But with amazon market app, it doesn't do this. Seems like AT&T is the problem here; maybe their policies are ok to steal 1 cent from non-data plan users.
I had G2X for a few days and this was not happening on that phone and I used the same sim card. It's not a virus, it happens even after factory reset.
This is nothing, try to factory reset your phone and see how much you get charged at initial android set up. You will lose at least a $1 by skipping set up steps in a hurry just to get to options and disable data. wtf is the phone downloading when you aren't even hooked up to your google account? It just choses to use data for no reason...
I reported this before
I reported this before. I even wrote to the FCC and AT&T looked at it and said in their report it was not them, It has to be Google and the Market Software.
If 3G data is off they shouldn't be turning it on and running up your data cost.
That's my complaint. I have a 2Gig plan. and have only used 200Meg at the most during the a month. It's the principal of the issue. You have Data disabled, and it turns it on. By the way, It adds 1K to data each time you access the market.
http://forum.xda-developers.com/showthread.php?t=970826
I turn off the data network when I'm not using it and have never had it turn itself on. When you use the market there will always be some data traffic back and forth as it loads the 'specials' etc. and even when you don't use it there will be activity as the device checks for application updates and emails.
As for the 1 cent charges, do they actually appear on your bank account?
Doesn't your phone need internet access to go on the market? Like to Download what Apps are on the market? Makes sense really
Did they reply your complaint? Were you complaining to ATT or Google?
I think I should send a complaint about this issue too.
Troute said:
I turn off the data network when I'm not using it and have never had it turn itself on. When you use the market there will always be some data traffic back and forth as it loads the 'specials' etc. and even when you don't use it there will be activity as the device checks for application updates and emails.
As for the 1 cent charges, do they actually appear on your bank account?
Click to expand...
Click to collapse
I don't use mobile network at all, in the settings, the mobile network for att is not activated. I use wifi all the time.
However, sometimes when I open android market, the mobile network is enabled automatically (yes, I can see an "H" icon in the notifacation bar). I think there is a bug with the android market.
BTW, I'm a prepaid plan user, att did charge 1 cent every time.
Alexanderbooth said:
Doesn't your phone need internet access to go on the market? Like to Download what Apps are on the market? Makes sense really
Click to expand...
Click to collapse
Yes, but I use wifi, and the mobile network is disable.
I guess android market enables the mobile network automatically, but only for a very short time when it starts up, after that, it starts to use wifi.
This probably is a bug of android market, I will report this to Google. Do you guys know how to report bugs to Google?
rainsia said:
Yes, but I use wifi, and the mobile network is disable.
I guess android market enables the mobile network automatically, but only for a very short time when it starts up, after that, it starts to use wifi.
Click to expand...
Click to collapse
Oh I get what you mean, that does suck. Especially when you have it in airplane mode, thought that stopped everything!
This isn't just the market app, I had this happen to me in Skype, so I uninstalled it. I also tried Amazon market yesterday, mobile network is never in use with them, so it's a good idea to use that instead.
I think it's Dell, because like I said before, I had Optimus 2X for a few days and market doesn't do this on that phone. I also talked to At&t several times, they refuse to turn off data access
shouldn't charge just to look at the Apps.....something not right there. I persoannly have not seen this yet.
More Info about Report
I filed a complaint to the FCC naming AT&T, and Google. Only AT&T responded to the complaint. When Filing the complaint online you are limited as the how much you can type so I had to shorten it. Only AT&T contacted me, and stated that it was not them. As I kept checking this, It has to be the Market Place, and Google Software issue. If you have Mobile Data turned off, and operate only on WiFi, Mobile Data is activated when connecting to Market Place, and 1K of data is transmitted and it is added to your data usage.see below.
04/26 12:46 PM wap.cingular Internet/MEdia Net Sent 1KB
04/26 12:44 PM wap.cingular Internet/MEdia Net Sent 1KB
04/26 12:45 AM wap.cingular Internet/MEdia Net Sent 1KB
04/25 01:01 PM wap.cingular Internet/MEdia Net Sent 1KB
04/25 01:15 AM wap.cingular Internet/MEdia Net Sent 1KB
04/24 07:41 PM wap.cingular Internet/MEdia Net Sent 1KB
Every time you access Market Place, as I did checking for updates on my installed apps.
FCC Complaint
My complaint is that my phone is using data when data is turned off.
Phone = Dell Streak 5
Application = Google Market Place
Carrier = AT&T Mobile
The phone, has an option to turn off 3G data connection so that you won’t be charged data when connected to WiFi. I use the phone most of the time when home on a WiFi network expecting not to incur data usage and the charges associated with using a 3G data connection.
After updating my phone to the latest software on the 23, February, 2011, and installing a program called 3G Watchdog to track 3G data usage, my data use was increasing. I checked this over the next 2 hours and it went from 7 KB to 23 KB of data use. After checking the phone several times making sure the data connection was still turned off, I observed that when using WiFi only that accessing the Google Market Place (an application to download software that came with the phone) that it was turning on the 3G data connection even though it was turned off. I had to go into the settings of the phone and turn the setting on then off to cancel the 3G data connection. Note: after a minuite of so it will shut off by itself.
My complaint is that there is no place that states that Google Market Place will turn on and use 3G data connection when you have it turned off. Dell just released the software update for the phone. After talking to Dell Support tonight for about an hour. They said it just does that.
If you turn off 3G data, so it cannot be used:
Why is Google Market Place turning it on and using the 3G data connection?
Why is Google Market Place or the Dell software update allowing access to your 3G data connection, turning it on and using your data without your authorization when you have your 3G data connection disabled and turned off in the phone settings.
When accessing Google Market Place 3G data connection charges are being incurred.
This unauthorized 3G data use could create an over limit of your data account and cause an increase of your billing for data use of almost double on your data account.
Resolution:
I would like to see the phone or software work as you would expect it to.
1: If I turn off the 3G data connection it would stay off and not be used until it was turned back on.
2: A stop of automatic 3G data usage with out authorization when disabled and turned off.
3: A rewrite of the Dell software update and/or Google Market Place software application or any other software for the Android operating system to not turn on and use a 3G data connection when you have turned off or disabled it.
if you go to accounts& sync setting there is a option call Background data uncheck it, thenyou won't see that happing.
Wouldn't everyone with a streak get the same problem if it was Google that was to blame? Mine stays on wifi, when I load the market app. Maybe its certain streaks or carrier problem.
I have now for the second time the problem that I have many little data roaming connections while abroad, despite data roaming is deactivated in Android. They are so small (always exactly 30 kB, which seems to be the smallest quantity my provider is billing) that it's virtually impossible to produce them with normal traffic. I always have much larger data connections, even without using my phone (at least 100kB up to 1MB and even more if I use it, of course). In this case I had 9 of those connections while little more than 24h. Last time when I had this problem half a year ago, I had those connections for an entire week with the same frequency (~10 per day).
In both incidents there was an OTA update available for the Nexus 4. This time I received the update notification at some point during my stay abroad. I had wifi connection most of the time, so I assume the update was downloaded using the wifi connection (the roaming traffic is too small for the update by far). I did not install the update until I returned back home. Last time my phone wasn't able to download the OTA update, since I had a custom rom installed at that time. It is possible that it tried downloading the OTA update for the entire stay back then (and even before and after - I noticed increased traffic over normal mobile internet at home). I switched back to the stock rom a while ago and thus was now able again to receive official OTA updates.
This time I was staying for 8 days in Chile, last time was around one week of Italy. My provider is Orange Switzerland.
What can be the cause of this? I am absolutely certain that data roaming was disabled in Android both times. Could it be that Android somehow bypasses the disabled roaming when checking for OTA updates? But it would have to do it when already knowing there is an update, so what's the point of doing this? Or could it be a provider initiated connection to notify the phone of the update? What can I do to prevent this from happening in future?
Thanks for any input!
Martin
Are you disabling mobile data and roaming or just roaming?
You could also try deleting or changing your default apn to prevent this from happening.
When I travel outside of Canada, I do not incurr any roaming charges when I turn off mobile data and roaming,
Thanks for the reply. I just disabled data roaming. I am abroad quite a lot, apart from these two incidents I never had any unexpected roaming charges. It must be somehow connected to the OTA update.
I will try disabling mobile data next time, maybe also disabling updates. But I also would like to understand how this can happen. Would it actually be possible that my provider initiates data connections to push the update notification? On the other hand my phone doesn't make those connections all the time, so it cannot just be the regular checking for updates. If it just received the notification via wifi, it would have downloaded the update via wifi immediately. So there must be some kind of mechanism I do not understand.
I also noticed that some of those roaming data connections occurred during the night, when I actually had wifi in the hotel for sure. This doesn't make any sense to me at all...
I don't want to take a chance so I disable all data connections, including roaming, as well as sync, software and app updates, and anything else I can think of that might try to access the data network.
Disabling sync etc. is not an option, since I want to use it via wifi. Besides, this must be either a bug in the Android update mechanism (which is persistent over some versions apparently) or my provider is doing something stupid. In the first case I would like to inform the devs, in the second case I won't pay for the data roaming, since I wouldn't be responsible for it.
Any ideas how to find out which one is true? Is here by chance anyone who either
a) has received a bill with many very small data roaming connections despite roaming was disabled while an OTA update was rolled out, or
b) was on the contrary abroad while the OTA update was rolled out and received the update notification via wifi, and has not seen any such roaming connections on the bill?
Thank you very much!
Wow, I can't even imagine worrying about overages and roaming charges... T-Mobile FTW!
Which custom ROM are you running? If it's not stock, there shouldn't be anything that has to do with an OTA, unless that functionality is not removed for some odd reason. Does the data usage utility show any useful information?
Sent from my Nexus 4 using XDA Premium 4 mobile app
korockinout13 said:
Which custom ROM are you running?
Click to expand...
Click to collapse
I am on stock right now. During the first incident I ran some stock ROM, but I no longer remember which one. The data usage shows me Android OS would have transferred a 15.65 KB.
Edit: T-Mobile has no roaming charges if you are outside the US?
Have the same problem. Just one week ago I was on holiday. They also charged me twice for a 30 KB connection on different days (Orange Swizerland). I first thought it's maybe because I installed a custom rom but it also happened to my brother whose phone is 100% stock.
Did you found a solution?
Regards
Interesting. So it is an Orange problem after all...
7ORO said:
Did you found a solution?
Click to expand...
Click to collapse
Not really. I now disabled the OTA update service (using the disable service app), so this cannot happen any more (I believe). Also I will switch to another provider at the end of this month, so if Orange is doing something strange, I will no longer be affected.
Same thing happened to me this month on my Nexus 6P on android 7.1
It used between 0.00mb and 0.04 mb (according to my data usage logs from the telephone company) (Telus)
Any other person figured out how this could happen and what's the solution?
had this last month. On Oreo 8.1 Stock + root Essential Phone (see here for details) https://forum.xda-developers.com/essential-phone/help/data-roaming-charges-despite-disabled-t3796715
Anybody has an idea?
Hello, first of all I don't live in the states right now, I bought my phone a couple months ago from best buy and the guy said I could use it abroad, and I can, no problem with that. But when I try and turn on my mobile hotspot it says checking subscription status then That my mobile number was not found. I would call Verizon and ask them, but customer service takes a while and that will rack up a huge bill.
If you are on MJ7 or below, you can simply ignore that message (but press the home button to get it off your screen, not the "back" arrow or the "cancel" button on the pop-up).
There was a bug in the VZW app in those older versions that actually brought up the WiFi hotspot before it displayed the nag screen, so as long as you simply *ignored* the pop-up about no subscription, the hotspot function would be active. For MJ7 and below, there are also "helper" apps to launch the WiFi hotspot (e.g. TetherSetting by noboru - root not required).
If you are on MJE, you will probably have to purchase a hotspot app (e.g. FoxFi or PDAnet). FoxFi has a trial version if I am not mistaken.
I suppose it is feasible operating the phone on a GSM carrier rather than on VZW's network could change the behavior of that app, so YMMV.
Thanks for that. I tried the pressing back thing and it didnt work, so I downloaded the free thing and that didnt help either. Paid for Foxfi and its working like a charm. Thanks alot
Greetings, friends!
I seem to be having an issue with my Galaxy S5. Many times when I receive a message (via WhatsApp or Snapchat for example)
my phone does not show any notifications. However, when I open the app manually, it recalls to use it's mobile data and only then,
when the app is running, I receive all of the notifications I haven't received yet.
This does not happen when my phone is connected to my house WiFi. My phone can receive data from my mobile network,
and my data is always turned on, but for some reason it's shut down for most of the apps (if not all of them) unless the app
is running (not in background).
I have tested this without power saver mode and app power saver, same result.
Is there any way I can get my phone to enable mobile data at all times?
So I'll be able to get the notification the second someone sends me a message.
Things worth mentioning:
Phone model: SM-G900P, unrooted.
Firmware: Sam Mobile's stock Sprint (G900PVPU3CPCA)
Hardware version: G900P.04
Android version: 6.0.1 (Marshmallow)
Baseband version: same as firmware.
Kernel version: 3.4.0-7603580
[email protected] #1
Build number: MMB29M.G900PVPU3CPCA
My device was bought in Europe (in Russia), but I use it in western side of the middle east.
That means I cannot activate my device via my network (using the hands free activation).
Whenever I restart my device, the "activating your device..." notification pops out.
It retries 5 times finally it opens the "Activate this device" app (from settings) and it says
the activation was not successful and that I should contact costumer support.
I have already set up my network's APN with their provided settings and it is the one
I currently use. I tried changing the APN type to " "(empty), "default", "internet" but it doesn't help.
My carrier provides a 3G network. The phone always has some bars and it shows the 3G sign in the
network icon in the status bar.
My network mode is set to Automatic (although I've tried all of the others and it didn't fix it).
I don't have a roaming option at all... ?
I can use my phone properly to make phone calls in an average quality.
This problem started only AFTER updating to marshmallow using Sam Mobile's firmware (via odin).
Resetting my cache partition did not solve this problem.
I will contact my carrier and ask them, but I'm pretty sure it's something in the new firmware that prevents
mobile data without forced usage (or is unable to connect unless a request is forcing it to change network type).
Any help will be much appreciated!
Update: Even when my phone is connected to my home WiFi, it won't show the notifications before I open WhatsApp.
Could it be a firmware issue?
I am also having massive problems with the APN after flashing my G900P with ANY custom rom. Have yet to find a fix for this.