Came from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
Anyone come across this?
For anyone wondering, I found a fix online that seems to have worked:
Settings>Google>Search & Now>Voice>"Ok Google" detection>Always on
to OFF and then back ON, rebooted, and the audio has been solid since.
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I've recently come across a strange issue with my G2. I've been unable to stream any type of media to my phone since about a week ago. Literally, any kind of media...Youtube app, Youtube in the browser, Google play music app, Pandora, any other video from a browser, etc... I believe it started when I flashed a recent nightly of Carbon last week. Figuring it was just an issue with that particular nightly, I flashed a newer version a couple days ago. When the issue persisted, I switched over to the latest version of the Gummy rom. This hasn't fixed the issue though.
What throws me for a loop is that my internet connection works great for browsing the web, email, and texting (google voice). It's only streaming audio or video that doesn't work. I can, however, cast audio/video to my Chromecast (though it's obviously not streaming thru my phone).
Nothing actually gives me an error except for Google Play Music, which just says "Music temporarily unavailable - Couldn't play the stream you requested". Pandora just skips from song to song every few seconds, never actually playing any of them, and Youtube (both app and in browser) just stay at 0:00 time and a black screen.
I've search around a bit and can't seem to find the same issue anywhere else. Hopefully somebody has an idea? I could re-flash my phone with the manufacturer's utility s/w but I'd prefer to avoid that if possible.
Has anybody even experienced this problem before?
Nobody?
Hi, ever since I got my G928T I've been having an extremely strange problem where video and audio will not play (regardless of source). This means nothing out of the speakers , and in the case of YouTube, the video being frozen on the first frame.
I've done a factory firmware reset through Kies, and am now rooted running the new custom kernel released a few days ago. I also converted /system, /data, and /cache to f2fs.
However, regardless of what I do, the problem persists.
The only way I've been able to do anything about this problem is by placing a phone call and then ending it. I have no idea why, but this will always fix the audio and sometimes the video for a short period of time.
Does anyone have any ideas as to why this is happening? The times when the phone call doesn't fix it are extremely annoying; I practically run my life on my phone and the inability to play media isn't a good thing.
Thanks!
A little more detail with the calling: every single time I want to play a different YouTube video, I have to open the dialer, place a call, and go back to YouTube for the video go begin playback.
Does anyone have any ideas? I'm still trying to find a solutuon!
I dont know i mean trying to find the answer does anyone know this plz give the answer ok
Furthermore, this issue isn't solely audio and video, it's every single sound throughout the OS (including keyboard clicks and tap sounds).
Very odd, I really don't know what to do :/
MAY HAVE FOUND A FIX!! I disabled AdaptSound and SoundAlive with Titanium Backup and I've yet to experience any issues.
This may be what we need!
Let me know if it works for you guys!
I also installed Viper4Audio, and used force enable for the super high audio quality driver.
EDIT: Does not seem to always work; instances of failure have still ocurred
They do, however, seem to be somewhat less frequent...
Good luck everyone!
So a bit more info: ever since installing Viper and disabling said apps via Titanium Backup, I find that most of the time I simply need to press the lock button when the song audio/video isn't working and that'll fix it. I have no idea why turning the screen off would make the phone to play the sound, but that's where I'm at now..
Hi everyone!
I've been using my Moto G4 Plus since a month and a half (In México, a Store sold it to me a couple of weeks before the actual announcement haha). Well, since I got the phone I've noticed some serious Audio out of sync in Youtube, Netflix and even Google Photos! I don't know if it's an actual SW issue or just something to do with the HW. I also noticed, after a long period of time using Spotify or Play Music, it randomly "beeps" and then reboot. I can't tell if those issues are related but as it seems to be a Playback issue (Audio in both cases) I created this thread.
Thanks in advance!
P.S. I've tried rebooting the phone and the audio issue doesn't go away, but sometimes it doesn't happens! Got only WhatsApp & Spotify, so no FB or any Wakelock problem app can be the actual problem.
Ya ....i m also having same problem
The same is happening to me. I posted it here: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/MotoG4thGen/thread-id/7842
For the past couple of days now, whenever I try to play a video, I hear the audio fine, but don't see any video, just a black screen. At first I thought it was trouble with my YouTube app since that's basically where I only watch videos and read on several forums that the issue was caused by having the official twitter app (which is weird since I don't have twitter). I also tried restarting my phone, uninstalling/reinstalling youtube, installing older versions of youtube, all of which never worked.
So I decided to swallow my pride and just download a fake youtube alternative. To my surprise, the videos still show a black screen and only play audio. This had me thinking, so I tried to play a video in my camera roll I downloaded... Same problem, however, if I play a video I recorded myself on the phone it works... The even weirer part is though, that if I play a video through youtube via the Chrome browser it works (despite it looking like 140p and horrible audio) but it works! I've also tried smart cleaning, deleting cache and data but to no avail.
Is there a problem with my phones flash player, or whatever extension it uses? I know Chrome uses its own built in player which could explain why it sorks in Chrome but not anywhere else.
This all seemed to happen randomly, I didnt do anything. Games and other media including music still seem to work fine. Has anyone else experienced this problem?
Also I am rooted on 12A and have been for the past 6 months.
I'm also having the same issue with my vs995 running on rooted 12A
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
Did you root O6t ?
I saw on one of the post that, there's some issue with Amazon & netflix videos after root.
Grizliez said:
Wondering if anyone is having the same problem I am with the OnePlus 6T or has suggestions to fix it. When I try to play videos I downloaded through Amazon Prime for offline viewing, the sound only comes through in extremely short stutters or not at all. If I stream it works as expected. Already reinstalled Prime Video, tried all the download quality options, and no change. Downloaded and streaming video from Netflix works fine. Guessing codec issues or sound settings but haven't found a solution thus far.
Anyone else run into this?
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Are you on the T-Mobile version? The latest OS update pushed out a few days ago broke Play Store certification for many people. That can cause issues with apps that use DRM, like Netflix and I guess maybe Amazon Prime Video. If this is the case, clearing data/storage on the Play Store fixes it. Source.
ETA: Just noticed the timestamp on the OP, doh. Oh well, leaving my post up in case anyone else having this problem more recently comes here looking for answers.