Moto X Pure pre release - X Style (Pure) Q&A, Help & Troubleshooting

I have a moto x pure pre release phone. It was a model that was issued before the initial release of moto x pure. I have tried to get the unlock code with no success. I get a failed error message. I have tried this on windows 10 and Linux. I can successfully recognize the device on fastboot and adb. However, no unlock code. I am now thinking somehow the phone is locked and unable to get this code. I'm thinking about selling this phone and getting a new one. I would like any feedback if you think I will have the same issue or if the pre release may be locked.
Sent from my Nexus 6 using XDA Free mobile app

I had no issue unlocking a phone bought directly from Motorola on November.

jcasares said:
I had no issue unlocking a phone bought directly from Motorola on November.
Click to expand...
Click to collapse
Was it a pre-release version? My guess is no.

Did you go into settings and flip the unlock switch? Hard to help when you don't list the steps you took to unlock.

lafester said:
Did you go into settings and flip the unlock switch? Hard to help when you don't list the steps you took to unlock.
Click to expand...
Click to collapse
I installed Android sdk and Motorola driver. Then enabled USB debugging and checked OEM unlock. Then booted into bootloader. Then typed fastboot OEM get_unlock_data. Then it fails to get information.

brholt6 said:
Was it a pre-release version? My guess is no.
Click to expand...
Click to collapse
It is special phone specifically designed to show off the phone before launch.

droc83 said:
I installed Android sdk and Motorola driver. Then enabled USB debugging and checked OEM unlock. Then booted into bootloader. Then typed fastboot OEM get_unlock_data. Then it fails to get information.
Click to expand...
Click to collapse
Eng boot loader by chance ? Did you try fast oem unlock?
Sent from my SM-T810 using Tapatalk

I was simply answering his doubt about purchasing a new one and facing the issue of unlocking the bootloader again.
He won't have this issue anymore with a unit purchased from Motorola.

dottat said:
Eng boot loader by chance ? Did you try fast oem unlock?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
What does fast oem unlock do? Do you mean fastboot oem unlock? I didn't try either one.

droc83 said:
What does fast oem unlock do? Do you mean fastboot oem unlock? I didn't try either one.
Click to expand...
Click to collapse
Yes dang keyboard.
Sent from my XT1575 using Tapatalk

droc83 said:
It is special phone specifically designed to show off the phone before launch.
Click to expand...
Click to collapse
Ya, I wasn't asking what a pre-release version was. I think you misread.

dottat said:
Yes dang keyboard.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
I tried fastboot oem unlock. It is asking for a code which I can't get.

Did you go to moto and request unlock?

The code you need you can get it on the Motorola support site (I believe this).

jcasares said:
The code you need you can get it on the Motorola support site (I believe this).
Click to expand...
Click to collapse
I need the code from my phone to do this. That is where my trouble is. Everytime I enter fastboot oem get_unlock_data it gives me this.
C:\SDK\platform-tools>fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.016s

lafester said:
Did you go to moto and request unlock?
Click to expand...
Click to collapse
They won't help with unlocking my bootloader. They just refer to a website on how to do it. I have told them I believe something is wrong with the phone but they don't want to help with this. I think I am going to just give up and sell the phone and cut my losses.

So why dont you actually follow the process for Bootloader unlock on Moto's Site?

droc83 said:
I need the code from my phone to do this. That is where my trouble is. Everytime I enter fastboot oem get_unlock_data it gives me this.
C:\SDK\platform-tools>fastboot oem get_unlock_data
...
(bootloader) Failed to get unlock data, please try again!
FAILED (remote failure)
finished. total time: 0.016s
Click to expand...
Click to collapse
Did you try flashing the stock factory images in fastboot, then rebooting and trying the process once more? You could have an odd boot loader version or something.
Sent from my XT1575 using Tapatalk

dottat said:
Did you try flashing the stock factory images in fastboot, then rebooting and trying the process once more? You could have an odd boot loader version or something.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Do you have a link on how to do this?

fkofilee said:
So why dont you actually follow the process for Bootloader unlock on Moto's Site?
Click to expand...
Click to collapse
I did follow these steps. However, I have to send them a code from my phone which I cannot get.

Related

[Q] Going back to locked bootloader...

Ok we have gain unlock bootloader now and that is wonderful for future playing , but how can we go back to locked bootloader (or trick), so we take again the official update from SEUS (I know about the Bi4ary's flash tool, but here in XDA we want all the options available ). After the unlocking when you try to update your phone you take an error massage: "The software on this phone has been altered or modified" and after that it doesn't let you (SEUS) to update your phone!!
Let's try to find a way!!!!
try fastboot.exe oem lock and post result.
lollylost100 said:
try fastboot.exe oem lock and post result.
Click to expand...
Click to collapse
Code:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Program Files (x86)\android-sdk-windows\platform-tools>fastboot.exe oem lock
...
FAILED (remote: oem unlock 0xFFFFFFFFFFFFFFFF)
finished. total time: 0.001s
C:\Program Files (x86)\android-sdk-windows\platform-tools>fastboot.exe -i 0x0fce
oem lock 0xMYKEY
...
FAILED (remote: oem unlock 0xFFFFFFFFFFFFFFFF)
finished. total time: 0.001s
C:\Program Files (x86)\android-sdk-windows\platform-tools>
I try the commands:
fastboot.exe oem lock
and
fastboot.exe -i 0x0fce oem lock 0xMY_UNLOCK_KEY
Then it's a one way procedure like on Nexus One .
lollylost100 said:
Then it's a one way procedure like on Nexus One .
Click to expand...
Click to collapse
That's mean no way to get back official update?
SEUS has the ability to check for unlocked/locked bootloader. OTA Update won't work either because DRM keys have been wiped in the unlocking process. You can still get updates but these will have to be done through FlashTool.
You'd have though that SE would have mentioned this in the blurb!!.. swines. I'd like to relock the BL to get the SEUS updates when they come out.. although I can live with using flashtool I guess.
Completely going off topic here but I just watched the vid on ur signature iceman and it slayed me.
I'm going to start a new thread in the wrong section just to express my opinion about it!!
Back on topic. I think SE should have defiantly let us know that there was no way back! Honestly though, once the custom ROM's start appearing, are you going to be that bothered?
im_iceman said:
You'd have though that SE would have mentioned this in the blurb!!.. swines. I'd like to relock the BL to get the SEUS updates when they come out.. although I can live with using flashtool I guess.
Click to expand...
Click to collapse
Hmmmm thats interesting.
Does anyone have a Flash Tool UK Image, so i can use it as a backup?
EDIT: Found them.
Ill upload shortly.
I asked SE about this and they said...
Yeah Alan, that's right, as long as you use the Sony Ericsson stock software, it is only if you use custom software from third party that you won't be offered any updates - Johnny.
Click to expand...
Click to collapse
Check this out. Might be useful, might not. I just see lock the bootloader.
Sent from my LT15i using XDA Premium App
going to find an alternative to locked the bootloader again. Reflashing the stock firmware doesn't help
SE reckon you don't need to re-lock it - as long as you have stock FW and stock bootloader then you should get the updates via SEUS.
I take it that once im unlocked there is no way back if the phone has a problem and needs to be sent off for repair
Sent from my LT15i using Tapatalk

[INTERNATIONAL]Unlock Your Bootloader!

This process has been done with the HTC International version available in Australia.
Im sure everyone would appreciate follow up from others to confirm which versions of the phone this process works with.
The process below assumes a small amount of familiarity with HTC unlock process AND WILL WIPE THE DATA FROM YOUR PHONE!
The process is basically the same as ever with a few variations
Install adb
Go to http://www.htcdev.com/bootloader and sign up, click unlock bootloader
In the device selection drop-down select "any other supported device"
Boot into "Download Mode" - Which is the equivalent of fastboot. (shutdown your phone, hold power+volume down until you boot into this mode). This is the mode with the black background and red text
Connect phone to PC, and issue "fastboot oem get_identifier_token"
Copy the code into the returned by adb into space on HTCs website
Get the email, download the attachment and issue "fastboot flash unlocktoken Unlock_code.bin"
I'll wait for a S-OFF method
You won't need htcdev, your phone won't be registered over there.
Always good to know we can root the new flagship
Super-Veloce said:
I'll wait for a S-OFF method
You won't need htcdev, your phone won't be registered over there.
Click to expand...
Click to collapse
On Lollipop there's no such shortcut.. your device must be rooted before proceeding to S-OFF..
jauhien said:
On Lollipop there's no such shortcut.. your device must be rooted before proceeding to S-OFF..
Click to expand...
Click to collapse
Really?? Damn..
I keep getting:
Code:
C:\WINDOWS\system32>fastboot oem get_identifier_token
...
FAILED (remote: unknown command)
finished. total time: 0.007s
Tried it on 2 different systems :S
What mode was your phone in? Were you in download mode? Or in the bootloader?
daveh86 said:
What mode was your phone in? Were you in download mode? Or in the bootloader?
Click to expand...
Click to collapse
Ahhh...... I thought i was in download, but was in bootloader (still accept fastboot commands)
HTC Download mode says... "hTC download mode" up the top and is a black screen if any one else comes across this...
EndoSurf said:
Ahhh...... I thought i was in download, but was in bootloader (still accept fastboot commands)
HTC Download mode says... "hTC download mode" up the top and is a black screen if any one else comes across this...
Click to expand...
Click to collapse
Thanks, I've added a note in my comment that mentions that download mode is the one with black background and red text.
And how i will make it S-Off?
Richi207 said:
And how i will make it S-Off?
Click to expand...
Click to collapse
By being patient... the device is not even available in most regions yet, give developers a little time would you.
For Verizon test M9's, can't even pull identifier token. Fastboot command yields "FAILED (remote: unknown command)," which is interesting because I used fastboot to successfully flash TWRP then root.
jauhien said:
On Lollipop there's no such shortcut.. your device must be rooted before proceeding to S-OFF..
Click to expand...
Click to collapse
Is there a way to s-off? Ive seen some have already done it, but how?
Test devices come S-OFF.
hgoldner said:
Test devices come S-OFF.
Click to expand...
Click to collapse
Or you can give the Phone to a shop / repair centre to s-off it
In Germany you can do it at:
http://www.gsm-europe.de/epages/635...3/Products/htc_soff/SubProducts/htc_soff-0001
Its a shop in Berlin they do s-off and supercid
And they can do it on the Onde M9
Only bad thing they cant Unlock bootloader it without HTC Dev.
So You get your phone back with S-Off and with Super Cid but Boodloader is Locked and you must Unlock it via HTC dev
because for Unlock via Fastboot you need root on Android 5
I remember when I first unlocked the bootloader on the M7, I lost a couple stock apps. If anyone's tried the official HTC-DEV unlock method yet, are all apps intact?
Prasad said:
I remember when I first unlocked the bootloader on the M7, I lost a couple stock apps. If anyone's tried the official HTC-DEV unlock method yet, are all apps intact?
Click to expand...
Click to collapse
Didn't notice any loss after unlocking M9 ..
jauhien said:
Didn't notice any loss after unlocking M9 ..
Click to expand...
Click to collapse
Thank you! Now I can confidently proceed when the device arrives in a couple hours.
Richi207 said:
And how i will make it S-Off?
Click to expand...
Click to collapse
you're gonna have to wait a while for that
Been a long time since I unlocked a bootloader. But I don't lose any OTA functionality do I?
Sent from my HTC One M9 using XDA Free mobile app

How to unlock bootloader (tutorial)

Here is a tutorial to unlock the bootloader on our Moto X Play: http://www.gammerson.com/2015/08/steps-how-to-unlock-bootloader-of-moto-x-play.html
The warranty is not there after this, is there any way to lock it again without Motorola being able to see that it was unlocked?
Gesendet von meinem XT1562 mit Tapatalk
I guess every moto phones have the same process
http://forum.xda-developers.com/showthread.php?t=2753110
Sent from my Moto E using XDA Free mobile app
The unlocked bootloader warning message can easily be removed too: http://www.droidviews.com/remove-bootloader-unlocked-warning-on-moto-x-and-moto-x-2014/ I tested it and it work on our Moto X Play.
Oops.....completely forgot that this will wipe the phone (as all devices do when unlocking the bootloader).
Nico3d3 said:
We may not have CWM recovery and root yet, but here is a tutorial to unlock the bootloader on our Moto X Play: http://www.gammerson.com/2015/08/steps-how-to-unlock-bootloader-of-moto-x-play.html
Click to expand...
Click to collapse
We have TWRP recovery now, lets root it .
[Steps] How to Root Moto X Play by Flashing TWRP Recovery
Nico3d3 said:
The unlocked bootloader warning message can easily be removed too: http://www.droidviews.com/remove-bootloader-unlocked-warning-on-moto-x-and-moto-x-2014/ I tested it and it work on our Moto X Play.
Click to expand...
Click to collapse
This will work even if it's a Moto X 2014 logo? I'm a little uneasy in doing this.
karendar said:
This will work even if it's a Moto X 2014 logo? I'm a little uneasy in doing this.
Click to expand...
Click to collapse
So far, hasn't caused any issues for me.
Worked for me too
If I just remove the message, won't the technical assistance be aware that I unlocked the bootloader?
LuizHenrique91 said:
If I just remove the message, won't the technical assistance be aware that I unlocked the bootloader?
Click to expand...
Click to collapse
They already know since you requested the bootloader unlock code. From the terms and conditions:
THE FOLLOWING APPLIES TO ALL UNLOCKED DEVICES EXCEPT FOR DEVELOPER EDITION DEVICES. BY OBTAINING THE UNLOCK CODE FOR THIS DEVICE, IRRESPECTIVE OF WHETHER THE DEVICE'S BOOTLOADER IS SUBSEQUENTLY UNLOCKED OR ITS SOFTWARE OR OPERATING SYSTEM IS MODIFIED, USER AGREES TO WAIVE AND VOID ALL WARRANTIES
Click to expand...
Click to collapse
Removing the message is more for us, so we don't need to keep seeing it.
... disregard.... This is not the post you're looking for, move along.
Is unlocking for your device not dangerouse?
blackmaffia said:
Is unlocking for your device not dangerouse?
Click to expand...
Click to collapse
nope not dangerous, rather you can have more control over your device than Motorola gives you.
blackmaffia said:
Is unlocking for your device not dangerouse?
Click to expand...
Click to collapse
You just loose your warranty.
Sent from my XT1562 using Tapatalk
Failed to unlock Bootloader. Check "Allow OEM unlock" in Developer Options.
Anyone please help me.
I tried to install the official OTA and something went wrong. The device got stuck into bootloops. I entered into bootloader and decided to unlock it. As adviced by the xda thread i followed the instructions, but after getting the Unique key via Email, when i enter "fastboot unlock OEM UNLOCKKEY", it gives an error saying Failed to unlock Bootloader. Check "Allow OEM unlock" in Developer Options.
I cannot boot my phone.
Please help me.
Hamzasr said:
Anyone please help me.
I tried to install the official OTA and something went wrong. The device got stuck into bootloops. I entered into bootloader and decided to unlock it. As adviced by the xda thread i followed the instructions, but after getting the Unique key via Email, when i enter "fastboot unlock OEM UNLOCKKEY", it gives an error saying Failed to unlock Bootloader. Check "Allow OEM unlock" in Developer Options.
I cannot boot my phone.
Please help me.
Click to expand...
Click to collapse
i recall this problem happening to someone earlier, he solved it by clearing cache and factory wipe from recovery
bootloader>>recovery>>factory reset and clear cache
http://forum.xda-developers.com/mot...-how-to-downgrade-6-0-to-5-1-1-t3267253/page5
Hamzasr said:
Anyone please help me.
I tried to install the official OTA and something went wrong. The device got stuck into bootloops. I entered into bootloader and decided to unlock it. As adviced by the xda thread i followed the instructions, but after getting the Unique key via Email, when i enter "fastboot unlock OEM UNLOCKKEY", it gives an error saying Failed to unlock Bootloader. Check "Allow OEM unlock" in Developer Options.
I cannot boot my phone.
Please help me.
Click to expand...
Click to collapse
There is a thread I created for the first timers.
You have to check the option "allow oem unlock" in developer options.
Please check the whole forum for details before doing anything like this.
Sent from my XT1562 using Tapatalk
blackmaffia said:
Is unlocking for your device not dangerouse?
Click to expand...
Click to collapse
If you leave it unlocked after rooting then it can make your phone more susceptible to localised threats like someone stealing your phone and re-purposing it or stealing your data from it directly.
But for many the reward outweighs the risks and there are ways to mitigate.
Trying to unlock Moto X Play on Linux by using "fastboot oem get_unlock_data", but it just says waiting for device. I ran "adb devices" and also enable "Allow unlocking device" in the Developer menu. Am I missing something?

bootloader unlock anybody trying?

will moto g4 xt1625 amazon bootloader ever get unlocked??
...
If you're moto G4 is non-amazon version you can do it without any problem..
I just ordered the amazon version last week and had no problem unlocking it. I think Motorola stopped giving unlock codes for the amazon version for a while. That must have changed cause like I said I had no problem as well as others I read about in another thread
For mine a week ago and had no problems. On g4 play i did i messed up the numbers and it said it couldn't be unlocked but when i for them right it unlocked right away.
I'm one of the originals and I still can't unlock (when with I received a replacement under warranty)
I only can hope that I'm entering the value wrong but I don't think that is the case.
bfridman said:
I'm one of the originals and I still can't unlock (when with I received a replacement under warranty)
I only can hope that I'm entering the value wrong but I don't think that is the case.
Click to expand...
Click to collapse
Did you set allow OEM unlocking option under developer options had that trouble when trying to unlock my bootloader
lerg96 said:
...
If you're moto G4 is non-amazon version you can do it without any problem..
Click to expand...
Click to collapse
bro i have amazon version
hulkbuster92 said:
Did you set allow OEM unlocking option under developer options had that trouble when trying to unlock my bootloader
Click to expand...
Click to collapse
Does that impact the output of the fastboot OEM get_unlock_data command? I get gated when taking the command output and putting it through the data scrubber tool and clicking "can my device be unlocked".
bfridman said:
Does that impact the output of the fastboot OEM get_unlock_data command? I get gated when taking the command output and putting it through the data scrubber tool and clicking "can my device be unlocked".
Click to expand...
Click to collapse
Yes when i tried it first i was missing a line of values but when i set allow OEM unlocking enabled i got the last line of values
hulkbuster92 said:
Yes when i tried it first i was missing a line of values but when i set allow OEM unlocking enabled i got the last line of values
Click to expand...
Click to collapse
Thank you for the reply. I gave that a shot but received the same lines and still a no go . Oh well.

Unable to unlock Moto E3 (XT1700) (TESCO UK)

Hi,
So I recently got my hands on this new phone, and the blimming phone won't unlock. I'm using the XT1700!!! Not E3 Power!. It's on TESCO UK, and the System Version is "23.0.XT1700_S303_160829_UK". Yes, in developer options, OEM Unlocking is ticked! Tried two PCs, different drivers, different cables... idk.
I get the output on my phone to unlock with both "flashing unlock_critical" and "oem unlock"; both say "Unlock failed, returning to fastboot in 3s..."
This is the output in CMD:
Code:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot oem unlock
...
(bootloader) Start unlock flow
FAILED (remote:
Unlock operation is not allowed
)
finished. total time: 7.803s
Any suggestions? I'm really not sure.
jcolongo said:
Hi,
So I recently got my hands on this new phone, and the blimming phone won't unlock. I'm using the XT1700!!! Not E3 Power!. It's on TESCO UK, and the System Version is "23.0.XT1700_S303_160829_UK". Yes, in developer options, OEM Unlocking is ticked! Tried two PCs, different drivers, different cables... idk.
I get the output on my phone to unlock with both "flashing unlock_critical" and "oem unlock"; both say "Unlock failed, returning to fastboot in 3s..."
This is the output in CMD:
Any suggestions? I'm really not sure.
Click to expand...
Click to collapse
Yeah.
My E3 XT1700 was purchased from Tesco but its sim free, not locked to tesco.
I'm pretty sure if you read elsewhere in the unlock bootloader thread, the S303 firmware DOES NOT allow the bootloader to be unlocked.
My E3 is S124 firmware, although I have been running Lineage OS 14.1 (android 7.1.2) on it for some time.
Sorry but there's no way you can unlock this model
bubba1601 said:
Yeah.
My E3 XT1700 was purchased from Tesco but its sim free, not locked to tesco.
I'm pretty sure if you read elsewhere in the unlock bootloader thread, the S303 firmware DOES NOT allow the bootloader to be unlocked.
My E3 is S124 firmware, although I have been running Lineage OS 14.1 (android 7.1.2) on it for some time.
Sorry but there's no way you can unlock this model
Click to expand...
Click to collapse
Is there not anyway I can flash S124? Its MTK so I could surely use a flashtool?
bubba1601 said:
Yeah.
My E3 XT1700 was purchased from Tesco but its sim free, not locked to tesco.
I'm pretty sure you need to unlock the bootloader to do that.
Its really not worth the hastle.
S124 isn't available anywhere to download unless you pay for it, but you got to unlock the bootloader before you can flash it, as its only available as a TWRP back up.
I lost my IMEI number doing that and had to flash an S131 E3 power firmware and reflash my IMEI which wasn't easy at all.
I've just checked and S303 and S512 are indeed bootloader locked.
Click to expand...
Click to collapse
bubba1601 said:
bubba1601 said:
Yeah.
My E3 XT1700 was purchased from Tesco but its sim free, not locked to tesco.
I'm pretty sure you need to unlock the bootloader to do that.
Its really not worth the hastle.
S124 isn't available anywhere to download unless you pay for it, but you got to unlock the bootloader before you can flash it, as its only available as a TWRP back up.
I lost my IMEI number doing that and had to flash an S131 E3 power firmware and reflash my IMEI which wasn't easy at all.
I've just checked and S303 and S512 are indeed bootloader locked.
Click to expand...
Click to collapse
Damn man. Is there anyway I can root at least?
Click to expand...
Click to collapse
jcolongo said:
bubba1601 said:
Damn man. Is there anyway I can root at least?
Click to expand...
Click to collapse
Not unless you find one if these "one click root" apps via PC that supposedly magically root.
Its a shame these bootloaders cannot be advertised as not unlocking compatible, it would have saved you a lot of trouble.
Do try everything although to be fair, I've not seen anyone post about unlocking those two firmwares.
I'm only sorry I can't help more
Click to expand...
Click to collapse
bubba1601 said:
jcolongo said:
Not unless you find one if these "one click root" apps via PC that supposedly magically root.
Its a shame these bootloaders cannot be advertised as not unlocking compatible, it would have saved you a lot of trouble.
Do try everything although to be fair, I've not seen anyone post about unlocking those two firmwares.
I'm only sorry I can't help more
Click to expand...
Click to collapse
It's all good. I'm making progress however; managed to find a S124 SP flash firmware, but I'm scared to flash it, as I'll be out of a phone for 3 months which is a problem, as I need it for collage. I'll continue to look around.
Click to expand...
Click to collapse

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