open phone without password - Droid RAZR M Q&A, Help & Troubleshooting

I am looking for a way to open my son's phone. He died 2 months ago and I would like to get his pictures and music off his phone. The problem is I don't know his login password I have tried several but did not work. I only have 2 more times I can try before his phone resets which I don't want it to do! I'm sorry if this has been asked before. I am not much of a technology person. I am just a very sad mom who would like to unlock her sons phone:crying: Can anyone help me? his phone is a droid razr m.
Thank you,
Tinker/bell

tinker/bell said:
I am looking for a way to open my son's phone. He died 2 months ago and I would like to get his pictures and music off his phone. The problem is I don't know his login password I have tried several but did not work. I only have 2 more times I can try before his phone resets which I don't want it to do! I'm sorry if this has been asked before. I am not much of a technology person. I am just a very sad mom who would like to unlock her sons phone:crying: Can anyone help me? his phone is a droid razr m.
Thank you,
Tinker/bell
Click to expand...
Click to collapse
Unfortunately I don't think that it is possible
unless bootloader is unlocked?
Is there a SD card? it's possible that some photos are on that,
if it's not encrypted, you can remove the sd card, and us an adapter to connect to pc
Sent from my KFFOWI using XDA Labs

Just curious is the phone service still active on the phone? If it isn't remove the sim card. It is located on the side opposite of the power/volume buttons the micro SD card is right next to it under the same panel. Be sure to power the device off before removing either cards! The only reason I say remove the sim if there is no active service I have seen Verizon try to lock a device out if it has a not active sim card in it
There are a couple of ways that it is possible. The best way is to log in to the device manger via the computer hopefully you know his email address and password or he set the computer that he would use to auto login into his gmail account that is attached to his phone.
Link to device manger
https://www.google.com/android/devicemanagerhttps://www.google.com/android/devicemanager
Just what ever you DO NOT FACTORY RESET the phone.
Check this site for a few more possible ways to unlock/bypass the Lock screen.
http://android.wonderhowto.com/how-to/7-ways-bypass-androids-secured-lock-screen-0165540/http://android.wonderhowto.com/how-to/7-ways-bypass-androids-secured-lock-screen-0165540/
Once again DO NOT FACTORY RESET OR WIPE THE PHONE!
Sent from my Moto Razr M using XDA Free mobile app

If there's a pattern lock on the phone I might have a way to unlock it but it would require the phone to be rooted at least, preferably bootloader unlocked (but not essential).

Related

[Q] Use without sim card

I have Verizon so I don't have a sim card but I want to get past the "No SIM card. Emergency calls only" screen so I can play with the phone before I sell it.
I tried touching the four corners, I tried typing stuff on the emergency dialer..any ideas how to get into the operating system?
smoothjeff said:
I have Verizon so I don't have a sim card but I want to get past the "No SIM card. Emergency calls only" screen so I can play with the phone before I sell it.
I tried touching the four corners, I tried typing stuff on the emergency dialer..any ideas how to get into the operating system?
Click to expand...
Click to collapse
Actually if anyone has a clue how to do this it would be much appreciated! I just got one but my AT&T dealer line isn't active yet so I don't have a sim card that is provisioned yet, and Motoblur keeps giving me a "Motoblur is Busy" error message so I can't even access my old motoblur account or make a new one >.< Please if anyone has any idea whats wrong help us out!
Supposedly, you can't make this phone get past emergency dialing without a SIM card, and then all it will do is require MotoBlur signup before it goes any further.
Supposedly.
But there are boot options, if you boot the power while holding the VOL- key. Explore at your own risk, one of those might hose the phone. Supposedly, at least one can do a complete factory reset.
Just sign into your motoblur account and it'll let you use the phone. Connect to wifi if you have it to get pass the motoblur screen. Press menu and some options will pop up including wifi settings.
Hope that helps.
Sent from my MB860 using Tapatalk
You can't even get to the MotoBlur sign in part, you're stuck at the screen saying no sim card.
I got my atrix on release day but am waiting for my employee line to become active so I currently have bi connection. What you need to do is take any sim card from a friend or an old one. Put it in the phone. Connect to wifi and do the blur log in/sign up. Then you are good. It'll only work on wifi till you get it on whatever carrier you're planning on using. But it's better than nothing.
My suggestion would be to get a friend who is on att to go into a store and say his sim was lost and they'll give him a new one and deactivate the old one. Use that old one till you have service of your own.
Good luck
bl4ck0ut
Sent from my DROIDX using XDA App
Figured out a solution
I figured out how to get past the SIM card requirement by playing with the boot options. The phone still requires you to register for a MotoBlur account, but I can live with that.
1. Load Boot menu by holding the Volume Down button while starting the phone.
2. Press the Volume Down button until the option "Boot Android (NO BP)" appears at the top of the screen.
3. Press the Volume Up button to select this option.
4. On load, the phone will bypass the No SIM card screen, but will ask you to register a MotoBlur account. You will have to connect to Wifi and either create a new account or sign in to one that already exists.
Luckily, this process only needs to be performed once. It looks like the phone remembers this boot option for next time

[Q] Breaking into a locked device

Hello all,
This is a strange request but desperate times call for desperate measures. My father recently got himself a new Samsung Galaxy S5 here in Australia, unfortunately a tragic motorcycle accident on the 1st of this month led to my father no longer being with us. This was heartbreaking for my family and I, I now have in my possession his phone, It is still operational from what I can gather, it still rings, still vibrates when hooking up to my laptop and it detects it. The screen is completely smashed and doesn't work and the phone is locked. I want to be able to access the phone to recover any photos etc he has on the phone itself, I am unaware of what type of screenlock is on it.
So far I tried Samsung Kies but due to the phone being locked I can't use that,. Nothing shows up on the phone in windows explorer. I've downloaded [email protected] and android studio and have tried to get that to show up so I can see whats on the screen and attempt to use android control to unlock the phone but so far I've had no such luck. I need usb debugging enabled but I'm going to have to assume its disabled and thus proving my attempts so far to be fruitless.
If anyone can give me any ideas or things to try I'm all ears, I'm ok with computers so should be able to figure out most things but this is my first exposure to these types of applications.
Kind regards,
Eric.
trekster83 said:
Hello all,
This is a strange request but desperate times call for desperate measures. My father recently got himself a new Samsung Galaxy S5 here in Australia, unfortunately a tragic motorcycle accident on the 1st of this month led to my father no longer being with us. This was heartbreaking for my family and I, I now have in my possession his phone, It is still operational from what I can gather, it still rings, still vibrates when hooking up to my laptop and it detects it. The screen is completely smashed and doesn't work and the phone is locked. I want to be able to access the phone to recover any photos etc he has on the phone itself, I am unaware of what type of screenlock is on it.
So far I tried Samsung Kies but due to the phone being locked I can't use that,. Nothing shows up on the phone in windows explorer. I've downloaded [email protected] and android studio and have tried to get that to show up so I can see whats on the screen and attempt to use android control to unlock the phone but so far I've had no such luck. I need usb debugging enabled but I'm going to have to assume its disabled and thus proving my attempts so far to be fruitless.
If anyone can give me any ideas or things to try I'm all ears, I'm ok with computers so should be able to figure out most things but this is my first exposure to these types of applications.
Kind regards,
Eric.
Click to expand...
Click to collapse
First of all, I'm really sorry for your loss..
If he had a microSD card in his phone, it's likely that his pictures (and other documents) are on the card.
If that's the case, unless he encrypted the content, you should be able to just remove the microSD card and read it on your computer with a card reader.
Eric, do you have a MHL adaptor & HDMI tv?
You can view the screen on this via tv.
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
mikka06 said:
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
It depends on the type of security lock.
If it's swipe, then he can see the content by connecting the phone to the PC, but not if it's a password, fingerprint, pin, ...
He would have to unlock the screen before the files are available.
Sorry to hear of your loss, especially at this time of year.
The idea of copying the SD card is the first step. If I read you're message right you can't see the screen at all?? I would take the device to a repair shop and get the screen replaced - tell them very clearly NOT to wipe / reset the device. Then you should be able to see the screen and might be able to figure out the screen lock. If the fingerprint reader was used there will always be an alternative password, you might be able to reset this to the gmail account used on the phone (assuming you have access to this?).
Hope you get it sorted.
Mithrandir007 said:
First of all, I'm really sorry for your loss..
If he had a microSD card in his phone, it's likely that his pictures (and other documents) are on the card.
If that's the case, unless he encrypted the content, you should be able to just remove the microSD card and read it on your computer with a card reader.
Click to expand...
Click to collapse
I copied all of the sd card and as it was copying it died, so I have most of the data off that.
DeanonZL said:
Eric, do you have a MHL adaptor & HDMI tv?
You can view the screen on this via tv.
Click to expand...
Click to collapse
No I don't have the adaptor but I do have a HDMI tv, so I will investigate this, thank you.
mikka06 said:
If I understand well he is able to see the screen but cannot pass the security lock. If that's the case try to connect the phone to your PC and copy all the internal SD card, I think you will be able to access the content. Also not sure if a factory reset will deactivate the screen lock but you can try it in an ultimate attempt.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Cannot see the screen, and when I connect it to pc to check if there is anything on the phone itself, It won't let me as the phone is keypad/swipe/fingerprint locked.
Mithrandir007 said:
It depends on the type of security lock.
If it's swipe, then he can see the content by connecting the phone to the PC, but not if it's a password, fingerprint, pin, ...
He would have to unlock the screen before the files are available.
Click to expand...
Click to collapse
This is what I am trying to find out what lock is on the phone.
MadMic said:
Sorry to hear of your loss, especially at this time of year.
The idea of copying the SD card is the first step. If I read you're message right you can't see the screen at all?? I would take the device to a repair shop and get the screen replaced - tell them very clearly NOT to wipe / reset the device. Then you should be able to see the screen and might be able to figure out the screen lock. If the fingerprint reader was used there will always be an alternative password, you might be able to reset this to the gmail account used on the phone (assuming you have access to this?).
Hope you get it sorted.
Click to expand...
Click to collapse
I took it to a repair shop, its a catch 22 situation, They want $150 to pull the data off the phone, and if there is no data of use then thats a waste of money, They wants $240 to replace the screen, the phone has a very slight bend in it so if I replace the screen the phone still may not be able to be used properly so again would be a waste of money.
This is the main reason why I am trying to at least view the screen to ascertain what lock is used, I do have his gmail credentials so I can reset from there, from what I understand resetting the phone also loses any data (messages, pictures, etc) that is on the actual phone.
Last but not least thank you to everyone so far for your replies, I really appreciate you all taking the time to reply and try to help!
Regards,
Eric.
trekster83 said:
I copied all of the sd card and as it was copying it died, so I have most of the data off that.
No I don't have the adaptor but I do have a HDMI tv, so I will investigate this, thank you.
Cannot see the screen, and when I connect it to pc to check if there is anything on the phone itself, It won't let me as the phone is keypad/swipe/fingerprint locked.
This is what I am trying to find out what lock is on the phone.
I took it to a repair shop, its a catch 22 situation, They want $150 to pull the data off the phone, and if there is no data of use then thats a waste of money, They wants $240 to replace the screen, the phone has a very slight bend in it so if I replace the screen the phone still may not be able to be used properly so again would be a waste of money.
This is the main reason why I am trying to at least view the screen to ascertain what lock is used, I do have his gmail credentials so I can reset from there, from what I understand resetting the phone also loses any data (messages, pictures, etc) that is on the actual phone.
Last but not least thank you to everyone so far for your replies, I really appreciate you all taking the time to reply and try to help!
Regards,
Eric.
Click to expand...
Click to collapse
No worries.
Do you know if he was using Cerberus or Theftspy or another anti theft tool?
If he did and you can find out his credentials, you should also be able to unlock the phone with a command (at least Cerberus does that) or even transfer all the data to a cloud (dropbox, google drive,...).
Could he not physically open the phone and get to the actual sd card that the phone comes with that the OS and all that is on? Or is that locked down?
Sent from my SM-G900A using Tapatalk
I had a idea for the lock screen but it will not help with seeing which you would have to deal with first. Any chance he left Gmail loged on any computer you have access to. You could try installing a app to bypass the lock screen.
I have never tried this one it was just the first I found that fit my theory of a workaround, although you could look around for a free one that may be better then you wouldn't have to worry about passwords to do the purchase.
https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
shadowofdarkness said:
I had a idea for the lock screen but it will not help with seeing which you would have to deal with first. Any chance he left Gmail loged on any computer you have access to. You could try installing a app to bypass the lock screen.
I have never tried this one it was just the first I found that fit my theory of a workaround, although you could look around for a free one that may be better then you wouldn't have to worry about passwords to do the purchase.
https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
Click to expand...
Click to collapse
If you know his samsung account information, you can login to their web service and remove the lockscreen passcode. From there, you should be able to USB the files off of it.

Lost phone

Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
sky016 said:
Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
Click to expand...
Click to collapse
yes, the sim is unique way..
sky016 said:
Hey guys,
I work in a shop and like two weeks ago one girl lost her S3 Neo there, as she never came back I would like to find her to return the phone. But I can't access to any info bcs phone is locked. Is there any way to remove password without performing hard reset? If i do that, she will lose all her data and is is highly unlikely that I will find something on her phone to identify her.
Also I have her SIM and and I'm going to try with her service provider if they have any information about her.
Thanks,
Click to expand...
Click to collapse
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
Good idea!!
Rapydax said:
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
Click to expand...
Click to collapse
Good idea!!
Rapydax said:
Can't you get the sim out, put it in another phone and call someone in her contacts list to let them notify her?
Sent from my GT-I9301I
Click to expand...
Click to collapse
That won't work if the sim card is locked, though. And does anyone even copy contacts to the sim card anymore?

Screen broken, need help wiping.

Hey guys/gals,
Dropped my phone yesterday and now the screen is completely gone. I was able to back everything up. I had planned on wiping it this morning, but apparently it had some mad LCD bleed and I can't see anything any more.
I had Vysor running yesterday (control your phone from Chrome browser), but now it seems to not be working (I didn't change any settings). I had USB debugging enabled...at least I thought.
I suppose I could just put it into Download Mode/Recovery, I come from 4 years of Samsung devices, so I was using Odin before.
Any chance someone could throw up some screen shots for any screens I'd have to interact with...driving blind.
Thanks
P.S. I did do an "erase" from Android Device Manager. It does say that I would see the Android Welcome Screen next time I turn the device on...haha, except I won't either way
I suppose I'll know if it is erased if the fingerprint reader stops giving me haptic feedback and turning on the device (can see a slight image on the bottom right).
Just boot into download mode, then use ADB to flash the factory image. It will tell you if it works or not.
Thanks Geoff, got that done.
MeetFace said:
Thanks Geoff, got that done.
Click to expand...
Click to collapse
what are u doing to get ur screen fixed?
My work will fix the screen for $170
Have the replacement plan, $80 for a brand new phone. Typing from it
Sent from my Nexus 6P using Tapatalk
Hey sorry for the necro but cant seem to get any help on this. If you cant see ANYTHING on the screen, how do you know what mode you are in after you boot to recovery? It seems the default options are always different so how do you ensure you are at the right option to use ADB or anything else? I need to make 100% sure the phone is wiped before I sell it.
Dathaeus said:
Hey sorry for the necro but cant seem to get any help on this. If you cant see ANYTHING on the screen, how do you know what mode you are in after you boot to recovery? It seems the default options are always different so how do you ensure you are at the right option to use ADB or anything else? I need to make 100% sure the phone is wiped before I sell it.
Click to expand...
Click to collapse
just use android device manager and wipe it but you will probably need to tell buyer your account and password after they fix it to get in it then change your password again https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiwzPL1-tjXAhVDPN8KHab3CCAQFggoMAA&url=https%3A%2F%2Fwww.google.com%2Fandroid%2Ffind&usg=AOvVaw18MrvVnXQpTGzGjml46v_F
billycar11 said:
just use android device manager and wipe it but you will probably need to tell buyer your account and password after they fix it to get in it then change your password again https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwiwzPL1-tjXAhVDPN8KHab3CCAQFggoMAA&url=https%3A%2F%2Fwww.google.com%2Fandroid%2Ffind&usg=AOvVaw18MrvVnXQpTGzGjml46v_F
Click to expand...
Click to collapse
I been trying ADM and it is not detecting my phone... I am pretty sure I am logged into my phone but again its hard to be 100% sure. Doesnt your phone have to be on and logged in for this to work? Or does your old sim card have to be in for it to work? I already put my sim card into the new phone, but dont wanna screw up my account or "new" phone by messing around with the sim. I've read somewhere else that it worked without it.
Dathaeus said:
I been trying ADM and it is not detecting my phone... I am pretty sure I am logged into my phone but again its hard to be 100% sure. Doesnt your phone have to be on and logged in for this to work? Or does your old sim card have to be in for it to work? I already put my sim card into the new phone, but dont wanna screw up my account or "new" phone by messing around with the sim. I've read somewhere else that it worked without it.
Click to expand...
Click to collapse
No the phone does not need to be on just still connected to your account and the next time it turns on it will wipe it self and ask for the Google account to unlock it it will be in factory
Reset protect mode
If it's not showing up under your account its not on that account unused phone stay there for like 6 months to a year before disappearing
billycar11 said:
No the phone does not need to be on just still connected to your account and the next time it turns on it will wipe it self and ask for the Google account to unlock it it will be in factory
Reset protect mode
If it's not showing up under your account its not on that account unused phone stay there for like 6 months to a year before disappearing
Click to expand...
Click to collapse
Ok I think we are missing some info here....
I already got a new 6P and put my SIM card in that
In the Google options to wipe it shows the phone in 2 different names, I think one is my very old Samsung S4, but the 6P
When I clock on the old 6P, it tries to find it but results "Can't Reach Device"
When I click on ERASE it results in:
"ERASE Your device has been erased If your device is offline, erasing will begin when it next comes online. You'll need to sign in to your Google Account to use the device again."
Now that sounds great, but since I cannot see anything, how do I know whats going on as far as if it did it, will it be safe for me to sell this phone now, etc, etc.... I cannot login to a phone I cant see or check out whats going on on it.
I hope this makes sense... maybe I am sounding paranoid but I am sure you know how it is if you have any valuable or personal data in your phone and are selling it.
Thanks so much.
Dathaeus said:
Ok I think we are missing some info here....
I already got a new 6P and put my SIM card in that
In the Google options to wipe it shows the phone in 2 different names, I think one is my very old Samsung S4, but the 6P
When I clock on the old 6P, it tries to find it but results "Can't Reach Device"
When I click on ERASE it results in:
"ERASE Your device has been erased If your device is offline, erasing will begin when it next comes online. You'll need to sign in to your Google Account to use the device again."
Now that sounds great, but since I cannot see anything, how do I know whats going on as far as if it did it, will it be safe for me to sell this phone now, etc, etc.... I cannot login to a phone I cant see or check out whats going on on it.
I hope this makes sense... maybe I am sounding paranoid but I am sure you know how it is if you have any valuable or personal data in your phone and are selling it.
Thanks so much.
Click to expand...
Click to collapse
It is as Google says next time it connects to the internet it will wipe it self

Forgot Pin on Mom's Phone

Hi,
So today I changed the pin for my mom's phone and the completely forgot it.
She has a lot of Photos on the phone that she wants to keep, but she has not turned on the backup to google photos option
Is there a way to unlock the phone or recover the photos ?
I have entered the wrong pin multiple times and I still cant see the forgot password option.
Pls help or else mom will kill me.
I hope there is no solution because it would be big security problem.
Your mother maybe using google photos cloud so dont be worry
This poses a security risk for those who lost their phones, so I hope there's no easy way around it.
RIP OP
I also hope there isn't a remedy. I don't mean to sound negative and not help but look at it from our side.
I once had a phone that needed a pin to unlock after being fully booted. Was able to go into recovery without it though.
But on 6t I think the pin encrypts the partition, so no way of bypassing it.
[irony] Maybe tell some intelligence agency that there is terrorist evidence on the phone, see if they have a "special key". [/irony]
elchmartin said:
I once had a phone that needed a pin to unlock after being fully booted. Was able to go into recovery without it though.
But on 6t I think the pin encrypts the partition, so no way of bypassing it.
[irony] Maybe tell some intelligence agency that there is terrorist evidence on the phone, see if they have a "special key". [/irony]
Click to expand...
Click to collapse
I agree.
Can you not plug in your USB cable and copy the contents off the phone onto your laptop?
KashMiester said:
Can you not plug in your USB cable and copy the contents off the phone onto your laptop?
Click to expand...
Click to collapse
Not without unlocking and enabling USB transfer
Just to be sure, it is the pin for the phone and not the simcard right?
superiscch said:
Just to be sure, it is the pin for the phone and not the simcard right?
Click to expand...
Click to collapse
Good point
Is it not possible to boot to recovery then factory reset it.........
xobtik said:
Hi,
So today I changed the pin for my mom's phone and the completely forgot it.
She has a lot of Photos on the phone that she wants to keep, but she has not turned on the backup to google photos option
Is there a way to unlock the phone or recover the photos ?
I have entered the wrong pin multiple times and I still cant see the forgot password option.
Pls help or else mom will kill me.
Click to expand...
Click to collapse
Get your plot ready then.
You have to format data.
Hopefully you can remember the password or pin.
There is far to many security measures in place
you could by having USB debugging on don't know if it's against rules to tell you or just have them email you don't they still email the password to email reg. on phone
There is simply NO way to access the contents without the encryption key. No app from google that claims it can, not google, not even the NSA or anyone but the key holder can. Trust me, you messed up and there is no other way but to remember what it was or completedly reset the phone. After you reset you will be asked password for the account that was last used there. not worth even trying mate.
I wouldnt normally try to help in a situation regarding security but check out this link: Bypass lock screen PIN all One Plus Devices! Might help!
Good luck and let us know how it turns out :highfive:
That worked for me! Thanks so much!
Scott said:
I wouldnt normally try to help in a situation regarding security but check out this link: Bypass lock screen PIN all One Plus Devices! Might help!
Good luck and let us know how it turns out :highfive:
Click to expand...
Click to collapse
+1 this worked for me too
elchmartin said:
[irony] Maybe tell some intelligence agency that there is terrorist evidence on the phone, see if they have a "special key". [/irony]
Click to expand...
Click to collapse
Not really for 6T. File Based Encryption that's used by OnePlus doesn't help here either. There may be a way for OnePlus 6 tho since it uses a different key to sign its boot image.
It may be possible to change current password by using Google Find My Device (https://www.google.com/android/find), but i haven't used it for a long time so i'm not sure at this point.

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