Not charging and screen wont boot up - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

Okay...Im trying to rescue my sister's data on her Note 3. We've replaced the phone but some important stuff remains on this one. Ive been messing with it for quite some time...replaced the charger port, power button and vibrator flex cable. No luck...except Ive noticed a couple of times after it has sat for a couple days if i plug it in it will display the battery with the charging volt and shortly after the red charging light will cime on. However, as soon as I touch the power button again (to try to boot it) the charging light gies out and im back to square one. Any ideas? Really need to get that data! Thanks in advance.

hsomnus said:
Okay...Im trying to rescue my sister's data on her Note 3. We've replaced the phone but some important stuff remains on this one. Ive been messing with it for quite some time...replaced the charger port, power button and vibrator flex cable. No luck...except Ive noticed a couple of times after it has sat for a couple days if i plug it in it will display the battery with the charging volt and shortly after the red charging light will cime on. However, as soon as I touch the power button again (to try to boot it) the charging light gies out and im back to square one. Any ideas? Really need to get that data! Thanks in advance.
Click to expand...
Click to collapse
Dumb question...have you tried a different battery?
Sent from my Note 3 via Tapatalk

Yes..2 brand new ones

Let it sit overnight (or at least an hour or two) with the charging light on. Beyond that...I'm thinking you have a motherboard (or component on it) that's failed, thus kind of SOL on the data.
Sent from my Note 3 via Tapatalk

Thanks

Related

8125 died, now is acting strange. Red light shows charging, but isnt.?

2 days ago i had my cingular 8125 plugged into a charger . when i woke up it was off and dead, still plugged in?
now when i plug it in (to the stock charger) the red light comes on, but if i take the battery out, it stays on. if the battery is in, it is on. but i cant turn it on. ive left it for 15 hours now, and still nothing
even tried another battery.
when i first put the other battery in it turned on, was booting, but then died. probably cuz the battery was dead. but i had it plugged in as soon as i turned it on.
now the same thing happens.
any ideas?
i also thought i smelled something burnt. like if you have ever had a laptop that had a bad a/c connector and would heat up a bit, or even smoke!
dont know if it was my imagination or what?
thanks in advance
dan
T mobile MDA shows RED LED
that is strange that you post this today, because I just received T-mobile MDA unit from 3bay that has a similar problem.
-The phone does not turn on when I press the power button.
-It does not respond to a soft reset or a hard reset.
-With the battery in, I connect the AC charger to the phone and for about 1-3 seconds the charging LED color is RED. THe LED turns off and I can not get the same result if I reconnect the AC charger.
The only visible sign of life this MDA unit has is:
-with the battery out and the AC charger connected, when the USB is removed to the point where it is not connected to the MDA, the charging LED light flashes red for a split second and the screen flashes white for a split second as well. [I hope this is a sign that there's still life in this MDA, but i'm thinking my unit is truly a brick..]
From all the websites I've searched, this does not seem to be an issue, although for me it is a scary one! Anybody that can help would be much appreciated because I want a working MDA not a dead one
EDIT: It turns out my non-booting MDA was due to a faulty vibrator and flashlight MDA part. After removing these two pieces that are connected to the back cover of the MDA housing, the MDA booted up with no problem.
danrw84 said:
2 days ago i had my cingular 8125 plugged into a charger . when i woke up it was off and dead, still plugged in?
Click to expand...
Click to collapse
I'm in exactly the same position - left phone on charge overnight two days ago and in the morning it was completely dead. I have managed to get it to power on for about 2-3 seconds on one or two occasions but now it won't do a thing
Not sure if this will help, but have you tried to push that soft reset button that you have to to push with your stylus when it is plugged in?
Sounds stupid, but my power button is completely dead and I thats how I have to start mine up. I also have to pop out the SD card to get the screen to come out of sleep mode!
I might not work, but hey...worth a try.
Well, I eventually got back up and running. Turns out the battery was completely dead. I used the 9v battery trick and then used my USB charger to get the battery fully charged and all is well.
This leads me to query how do I now charge my phone when I don't have access to a PC? I was using a standard AC wall charger and the phone showed that it was charging but due to the fact that the display stays lit whilst on external power, this eventually killed the battery as the charge indicator appeared to be false.
*as posted verbatim in another thread*
WHAT IS THIS 9 VOLT TRICK YOU SPEAK OF?!?
funny...i'm having the same problem with 2, what were perfectly fine, wizards.
which is what brought me to this forum post.
These two devices were turned off and sat in my desk for months as they were not needed. They were perfectly good, successfully unlocked and upgraded from the advice/steps/tools provided here (thanks!). They were my primary personal and work devices until i was given the option to try a few iPAQs.
Now that I want to go back NEITHER device will boot. On the original chargers (both wall and usb) both devices will display the red light as shown in the pic above, will not boot normally, or via the 2 or 3 button methods common for these devices. The batteries do not get warm, which tells me that they are not getting current...which makes NO sense if i'm using 4 different stock charging options (2 wall and 2 usb) in different locations. One expect some variable would work to eliminate some oddity, but nothing is working.
something odd is going here. how can 2 perfectly good devices and charges suddenly crapout? I could really believe it's the battery, but one is grand spankin new (only used for a month)! Both have the main board die? Both not recognizable on any computer?
Is it possible that the backup battery is causing this? Can it me charged same as the standard if its drained? I know i'm grasping at straws here, but this odd a coincidence.
FOUND FIX
okay..this was too simple.
for some reason the USB will not provide enough"juice" to pop these out of their sleep.
I have been using this great little charging system made by good old Radio Shack that is a single plug with different adapters for all different devices...i've been using it for my iPAQ's, Blackjacks, BB's, ect. SO as a last resort i went and got the CORRECT adapter (as there are many mini usb adapters available) and SHAZAM!!! they boot right up!
don't ask me why the stock wall chargers will not work, but these RS iGo systems are the trick!
i'm going to link to the other similar issue in hopes any other folks having the same issue can benefit from this.

My Hermes does not power on :(

SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
i have the same situation going on ... except with mine the screen faded out...it came back on once...and faded out again and will not turn back on.. when i put it on the charger it was a red light.. and will not turn on or soft reset, or enter bootloader or hard reset. .. in addition i tried the method above and nothing has worked.... any other suggestions...my phone was working fine when this happened out of nowhere... i dont have insurance either i bought the phone from someone off of craigslist..help is greatly appreciated
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
theconcon said:
SITUATION
My Cingular 8500 does not power on. I have tried connecting it to wall charger as well as USB cable. The red or the orange light also does not come on. I tried all resets also but nothing worked.
BACKGROUND
a. My phone suddenly went off when I was opening the sliding keyboard. It had a decent (60%) charge at that time. After this it refuses to come on.
b. Only addition to the phone in the last 3 months has been a 2GB MicroSd Card. I inserted this card 4 days back and it was working fine.
c. The device is around 6 months old (but its unlocked, running WM6 and does not have any warranty)
d. I have been using the original wall charger to charge this phone regularly.
HELP REQUIRED
1. Is there a way to check if the problem is with the battery or with the phone? I do not have a spare battery.
2. Should any light come on if I connect the phone to charger without the battery inserted in it?
Thanks!
Click to expand...
Click to collapse
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Eamonn said:
I am having the exact same problem, I had about 30% charge, then it just shut off, and now will not come back on under its own power or via USB nor charger. I tried connecting the charger then inserting the battery, but I do not get any indicator lights at all.
I was running WM6, and the most recent thing installed was the pointUI home screen replacement app.
has anyone experienced this before?
Click to expand...
Click to collapse
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone.
It wont power on threw charger without a "good" battery plugged in.
Click to expand...
Click to collapse
I really hope thats the problem because it's an easy solution, otherwise I fear it might be toast. thanks for your advise
No light when connected to charger
Thanks all for your responses!
markafreeman said:
Try this:
1.) Remove battery
2.) Connect Hermes to charger or USB
3.) Insert the battery while Hermes is connected to charger
4.) Red light should turn Amber
5.) Soft Reset
Click to expand...
Click to collapse
Dear Markafreeman, I tried the entire routine above but no help.
demo23019 said:
The Power LED should light up "red" other than that your wont get any juice. And read my second reply, try radioshack
It wont power on threw charger without a "good" battery plugged in.
Sounds like u might have a bad battery. Happend to a friend of mine "different phone" just go to a local Radioshack If they have your type of battery and have one in stock they will most likely let you try one on your phone. If not just go to ATT wireless store and see if they have one you can try and buy.
Click to expand...
Click to collapse
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
theconcon said:
Dear demo23019, I am not sure if I understand the above correctly. Should the Power LED light up "red" when battery is not inserted?
Once I connect the phone to charger (wall or USB), without the battery inserted in it, no red light comes on.
Does this mean that there is some problem with the phone hardware?
Click to expand...
Click to collapse
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
demo23019 said:
Yea the power LED should light up red with out a battery plugged in. Check the usb plug on the bottom of your phone, make sure the middle piece inside is still there and didnt break off.
Click to expand...
Click to collapse
Oops. My phone's power LED does not light up when I connect it to the charger without the battery inserted in it.
I have checked the following :
a. usb plug is fine (I checked it by plugging it into the Y cable for the USB charger. The LED on the Y cable lights up when I connect the USB plug into it
b. The middle piece inside the socket at the bottom of the phone is still there and shows no signs of damage.
c. The wall charger is also working fine.
Does this conclude that the phone has a hardware fault and this is not linked to the battery being dead?
Similar Problems
I just had the same problem. I had it happen to my Att Tilt and then to my cingular 8525. You should check out this thread and maybe post your info there too, it would be nice to see everybody post in the same thread so we can figure out what's going on.
http://forum.xda-developers.com/showthread.php?p=1783005&posted=1#post1783005
yh
yh i got the same problem, i touched the power button so it wld go into standby, and it then refused to turn back on, even when i soft resetted it. Plugged it into the wall charger without the battery and there is no red power light coming on.
I've got a MDA Vario II and though im gettin a replacement, it kinda sucks as it seems im gna lose all my data
can we try to determine in more detail what people installed before they experienced this?
I just pulled it apart, and cleaned the inside to no avail, nothing seems to be awry, atleast not to my untrained eye, however it did get me thinking.
I listen to music on my tytn all the time, and over time the usb connector has become quite loose, frequently losing connections over activesync and music comes and goes from both lef and right. if the USB connector is shot, then when I plug it in it won't register that there is power, nor will it have the power to light up the red light indicating there is no battery. also, if the usb link is shot, then the phone wasn't charging so my battery is likely dead.
now to test this out I need to have a verified 100% charged battery.
I currently have the same problem. It will not charge via wall/usb. It flashes red once and that's it. Without the battery and plugged in, I get a solid red light. I tried plugging it into the wall charger without a battery and then putting my battery back in. The red light just turns off. That's it. I can get an active sync connection with a dim white screen, but I do not have enough juice to try flashing a new rom. If anyone has issues like these, are you also able to get an activesync connection?
TIA
EDIT: Is it possible to bypass the low battery protection when flashing a rom? My battery is somewhere around 40% so it would be safe.
Update:
Okay, I purchased a new oem battery and a battery charging dock. This way I can charge the battery without the phone before I attempt to flash a new rom.
I still would appreciate it if anyone who has seen these symptoms (white screen BUT with lots of vibrating / no charging / no bootloader) could give me a few pointers. I've exhausted the Wiki and so far it seems my only option to save the phone is to flash a new rom. Thanks in advance to anyone willing to give me some advice.

[Q] n4 is completely unresponsive (dead)

So this is what happened:
the phone discharged fully and i connected it to charge. then i got a flashing red led. seeing this as a bad omen i tried to turn my device on - no luck - it wasn't responding.
i unplugged the charger and plugged it back in and again the same result, then again..... and i got a solid red light. so after a few times of messing about with it , trying out a few sources of power and such i got it charging (the battery logo appeared). The charging lasted for ~30 sec and it went black.
So after that the n4 is completely unresponsive. No flashing leds no backlight on screen, NOTHING.i tried out a few chargers and cables and beside those i used a genuine n4 charger (it's 100% working - i tried to charge another device). i left it there for the whole day to charge thinking that maaaaaby the battery ran to a complete 0 and i just need to give it time, as you probably guessed it, that did nothing.
In fact, i think the phone is not charging at all. The reason i think so is because the wall charger is emitting a faint high-pitch squeal regardless of the fact that the phone is connected (it should be squealing only when it's plugged into socket and the phone is not plugged in it)
so TL DR:
n4 is completely dead, no signs of life. The things that were tried:
a handful of chargers and cables that are 100% working on other devices
trying to boot with a combination of volume buttons pressed
holding the power button for 60 sec. while plugged in
prolonged charging (~7 hours)
verbal threatening to sell the damned thing if it's a serious problem
so that's that. i should get my tools back from a friend on monday. i'll try to take it apart, maby there's a loose connector here or there or something. Any ideas what i could try before that?
Some searching around the forums wouldn't hurt. Try this for example.
kalopop said:
Some searching around the forums wouldn't hurt. Try this for example.
Click to expand...
Click to collapse
thanks for the link, that seems to be worth a shot.... i'll be able to take the phone apart on monday, that's the earliest i will be able to try it. i was wondering if there is anything i can do until then to remedy the situation. I mean i'm really getting a kick out of my old sony erricson k300 but i kinda prefer the nexus and would prefer to fix it asap.
ok i fixed it
i used a 3v source and held the contacts manually for 5 min. that returned it to the red blinking led state and after leaving it to charge for 5 min it returned to the battery icon on screen. thanks for the info again.

[Q] NEXUS 4 WATER DAMAGED? PLease Help

Hello everyone,
I was going for a swim in the pool three days ago and have forgotten to put my Nexus 4 in my duffel bag. The phone was submerge along with my swimming short for over 30 seconds :crying:. I dried off the phone, opened it up to removed the battery, and dried it off with a hair blow dryer for five minutes continuously. Then I put my phone in a bowl of rice. Its been two days hoping that the moisture is gone, I plugged it to a wall charger and have gotten the "blinking red light of death". Next, I removed the battery and charge the phone with out it, giving me a boot loader screen with the green android and the Google logo. But putting the battery back and turning it on only giving me that annoying blinking red light. I hope all the phone component is still good. So at this stage can you guys tell me if the battery is dead and would purchasing a new battery resolve this issue? Any input to resolve this red blinking light would be helpful, thank you for reading.
This worked for me:
http://forum.xda-developers.com/nexus-4/general/final-fix-nexus-4-red-light-death-t2250454
tommyga said:
This worked for me:
http://forum.xda-developers.com/nexus-4/general/final-fix-nexus-4-red-light-death-t2250454
Click to expand...
Click to collapse
I have charge twice and installed the battery back and still get the blinking red light. As you have done this before, how did you go about doing it? Was the battery suppose to be "hot" when its being charge? Did you soldered the charging cable "hot and neutral" to the battery positive (+) negative (-) as shown in step 7?
dante510 said:
I have charge twice and installed the battery back and still get the blinking red light. As you have done this before, how did you go about doing it? Was the battery suppose to be "hot" when its being charge? Did you soldered the charging cable "hot and neutral" to the battery positive (+) negative (-) as shown in step 7?
Click to expand...
Click to collapse
I'm not sure the battery was hot during the process #7..
I took some old phone charger, cut the two wires apart (the positive and negative), and just made them touch the relevant spots on the battery (no soldering was made).
Did you wait more than 15 minutes during this charging?
tommyga said:
I'm not sure the battery was hot during the process #7..
I took some old phone charger, cut the two wires apart (the positive and negative), and just made them touch the relevant spots on the battery (no soldering was made).
Did you wait more than 15 minutes during this charging?
Click to expand...
Click to collapse
Thanks for your reply. I also used an old lg charge with the right amount of Voltage ouput. I think it was 5 Volt or something and just split the cable, made it touch the relevant spots and used it electrical tape to secure the the charging charging cable making sure that the wire made contact with the positive and negative spot. Im not sure which cable was positive or negative, so I had to swap cable around and recharge every 15 minutes trial. I know my connection looks messy but thats the best i could do to make sure the make contact at the charging point on the battery. Is this how you do it? lol
[/ATTACH][/ATTACH][/ATTACH]
Basically it seems fine.
There are two more things I recommend trying:
1. Try charging it for 30 minutes.
2. When plugging the battery back, just plug it, and don't screw the two screws of the battery.
Try these two things - and keep updating if the red light still shows
tommyga said:
Basically it seems fine.
There are two more things I recommend trying:
1. Try charging it for 30 minutes.
2. When plugging the battery back, just plug it, and don't screw the two screws of the battery.
Try these two things - and keep updating if the red light still shows
Click to expand...
Click to collapse
I have tried charging twice with 30 minutes cycle on each attempt, and have installed the battery back to the phone without the screw of the battery. I tried turning the phone on by holding down the power button for 10 seconds, but there was no Google logo splash screen. The same thing happen on my second attempt, no Google or boot-loader screen. I plugged in the wall charger and let it sit for over two hour and still cant turn it on, only the blinking red light. Removing the battery, charging directly from the cable, and holding the power volume button down at the same time gave me a boot-loader screen and Google logo but the phone immediately shut off. Any ideas what else I could try? Could you tell me about where my phone is damage base on the picture from my earlier post?
If you see Google's logo, your phone can run fine. The problem is probably the dead battery. Consider replacing it with a new one.
sky0165 said:
If you see Google's logo, your phone can run fine. The problem is probably the dead battery. Consider replacing it with a new one.
Click to expand...
Click to collapse
Thanks i just order a new one yesterday, just thought I give it a shot instead of buying a new phone. Lets hope its as you say. Thanks for your input.
Ordered a new battery, and it booted up fine. The important thing is that the blinking red light of death is gone so far.. thank goodness! Looks like the battery shorted out when my phone was submerge in the water. There is one small yellow streak line on the bottom right of the screen now but I can live with that. Glad nothing else is damage Thank you for all of your help! Cheers!

Phone Just Died

So earlier this week, I was using my phone with Google Maps like usual. I plugged in my vehicle USB port to the phone to save battery. I had +50% on the phone and 1A USB port. So after like 5 minutes of it being plugged in, my phone just turned off. I tried turning it back on and all I get is the boot screen, then AXON shows, and puff... Phone off again. I tried booting into recovery but phone turns off before TWRP finishes loading. Phone doesn't seem to be charging. Tried different cables and charger to charge phone but nothing. No charge light. Seems like battery is dead because the phone turns off during boot and battery not charging.
Nothing seems shorted. Phone been working great for weeks before this. BL unlocked, Debloated stock, TWRP. Any ideas other than sending back for warranty? Luckily I still have my S7 as primary but I had my Axon for primary for my trip for real world daily use. Needles to say, photos and videos are wanted off the phone.
RoninBlackSoul said:
So earlier this week, I was using my phone with Google Maps like usual. I plugged in my vehicle USB port to the phone to save battery. I had +50% on the phone and 1A USB port. So after like 5 minutes of it being plugged in, my phone just turned off. I tried turning it back on and all I get is the boot screen, then AXON shows, and puff... Phone off again. I tried booting into recovery but phone turns off before TWRP finishes loading. Phone doesn't seem to be charging. Tried different cables and charger to charge phone but nothing. No charge light. Seems like battery is dead because the phone turns off during boot and battery not charging.
Nothing seems shorted. Phone been working great for weeks before this. BL unlocked, Debloated stock, TWRP. Any ideas other than sending back for warranty? Luckily I still have my S7 as primary but I had my Axon for primary for my trip for real world daily use. Needles to say, photos and videos are wanted off the phone.
Click to expand...
Click to collapse
Have you tried going to bootloader mode by holding power and volume down
If the battery has died, then the phone wouldn't turn on is my thinking as everyone you then it on it eats some vattwry
You didn't mention specifically, but have you tried using the factory wall charger & cable and leave charge for like an hour?
Steve - O said:
You didn't mention specifically, but have you tried using the factory wall charger & cable and leave charge for like an hour?
Click to expand...
Click to collapse
Original charger but with certified Micro-b/USB-C cable I've been using for weeks between my S7 and the Axon.
So I left the phone alone for the last few days as I was busy at work and Just didn't feel like messing with it when I got home. I tried to turn the phone on but battery was dead. The quick flash of red led was the indicator trying to power it up. So I used my Samsung charger as it was right there and the original ZTE cable. Phone lights up charging and so I left it as is to go to work. I get home, the green led is lit, so I'm hoping my phone will power up now. Nope, right back to my original issue. Power on phone, gets to Axon logo then eventually turns off or goes black screen. I tried booting into recovery but turns off before fully loading. I try to charge phone again but no led indicator.
So later today, I'm going to try to boot into fastboot and try the new TWRP recovery. Maybe it was enabling r/w on system that caused this. I had downgraded to unlock bootloader and then installed ZADmix. I've been usuing it nonstop for 2 weeks with no issues. I have xposed installed so I know rebooted a few times to get everything working and it never turned off since then.
Really frustrating as that's the phone that had my pictures on it.
Hi @RoninBlackSoul, so what did you end up do ? Have you found any way to bring back the Axon from the dead or sent it back to ZTE for repair / replacement ? Same thing just happened to me, and for me Axon 7 is my primary phone ... if the phone is really dead ... will neve buy another ZTE phone ever !!!
dr3am_r said:
Hi @RoninBlackSoul, so what did you end up do ? Have you found any way to bring back the Axon from the dead or sent it back to ZTE for repair / replacement ? Same thing just happened to me, and for me Axon 7 is my primary phone ... if the phone is really dead ... will neve buy another ZTE phone ever !!!
Click to expand...
Click to collapse
Honestly not sure what did it. After battery drained, plugged it in to charge for 2 or 3 days. Then remembered some note about enabling write access in TWRP (something like that) would cause bootloops. Which is weird, rebooted the phone a few times when it was working.
Any case, I reflahed the recovery/bootstack in EDL and got my phone back. Been working great 5 months now
Sent from my ZTE A2017U using Tapatalk
@RoninBlackSoul, thanks for the feedback.
Got mine working also, my phone was not charging at all. After suddenly rebooting and battery went dead fast, phone was not able to charge for about two days. After which, suddenly started working again, was able to charge and works normally now. This is weird. From my point of view this could be: 1. some sort of auto-protection perhaps or 2. an actual hardware design issue that manifests at random (for some after few weeks or months after purchase). For the 1 point: I was using a non original cable using the original charger, and the USB type c plug was hot at the time the issue occurred. Perhaps due to that heat some protection mechanism manifested that got reset after phone was completely out of juice. Will use only original cable with the Original Fast Charger from now on, as the usb-c plug of the 3rd party cable was fine with a normal charger (non QC3). Hope issue will not manifest again or, Axon 7 will be my last ZTE device ...
dr3am_r said:
@RoninBlackSoul, thanks for the feedback.
Got mine working also, my phone was not charging at all. After suddenly rebooting and battery went dead fast, phone was not able to charge for about two days. After which, suddenly started working again, was able to charge and works normally now. This is weird. From my point of view this could be: 1. some sort of auto-protection perhaps or 2. an actual hardware design issue that manifests at random (for some after few weeks or months after purchase). For the 1 point: I was using a non original cable using the original charger, and the USB type c plug was hot at the time the issue occurred. Perhaps due to that heat some protection mechanism manifested that got reset after phone was completely out of juice. Will use only original cable with the Original Fast Charger from now on, as the usb-c plug of the 3rd party cable was fine with a normal charger (non QC3). Hope issue will not manifest again or, Axon 7 will be my last ZTE device ...
Click to expand...
Click to collapse
I only use good chargers rated for QC or 2/2.4 amps like samsung, anker, aukey. Haven't had issues since. Plus certified type-c cables at all times
Sent from my ZTE A2017U using Tapatalk

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