Battery Stuck on 50% and ****s down/ reboots every few minutes - Zuk Z1 Q&A, Help & Troubleshooting

By the way, title is meant to say "SHUTS down" but obviously a typo.......
My phone was running Unprficial CM13. This evening it reached battery 50% level then the phone shut down and rebooted. Then has continued to do this every few minutes after reboot and the battery % is stuck at 50. Battery % hasn't dropped whilst trying to sort the issue out or increased when I try to charge it in the last 3 hours.
I've tried rebooting numerous times, wiped cache and dalvik, wiped phone and then restored numerous previous backups through TWRP but still the same. I can run the phone for prolonged period in recovery (TWRP) although the battery % was showing 50% there too, so it's not the actual battery that's the issue.
How do I resolve this?

Dead........
Put on charge overnight, woke this morning to see flashing red led light. Won't boot,won't switch on.
RIP Zuk Z1??!!

Try official CM13,
http://forum.xda-developers.com/zuk-z1/general/rom-t3297289
It has some less features, but its stable.

kdpatil45 said:
Try official CM13,
http://forum.xda-developers.com/zuk-z1/general/rom-t3297289
It has some less features, but its stable.
Click to expand...
Click to collapse
I cant. The phone is dead. wont boot. At all. Connected to power, I only get flashing red light. Will not turn on.
the phone fell last night 20 minutes before the problems started, so I can only guess the battery or phone is damaged....

Am having the same issue .just flashed cm 13 and the problem started instantly ... Phone was working fine all morning on stock rom...
And my phone didnt drop

almightyal said:
by the way, title is meant to say "shuts down" but obviously a typo.......
My phone was running unprficial cm13. This evening it reached battery 50% level then the phone shut down and rebooted. Then has continued to do this every few minutes after reboot and the battery % is stuck at 50. Battery % hasn't dropped whilst trying to sort the issue out or increased when i try to charge it in the last 3 hours.
I've tried rebooting numerous times, wiped cache and dalvik, wiped phone and then restored numerous previous backups through twrp but still the same. I can run the phone for prolonged period in recovery (twrp) although the battery % was showing 50% there too, so it's not the actual battery that's the issue.
How do i resolve this?
Click to expand...
Click to collapse
hey bro..i just resolved my issue....phone is now charging properly and have stop rebooting..
I recently changed my screen and know if what i did will fix yours.....
But all i simply did was take off the back cover and without disassembling anything played with the ribbon that connects the phone to the board by simply moving the battery in all directions...
I believe this worked because of a build up of oxidation ...later on today i would disassemble mine and clean it with a electrical spray to be sure..

I'll try that tonight!

Same problem --' , have you a fix for this issue please ?
After a drop too .... (Little nothing broke)

crashsvg said:
But all i simply did was take off the back cover and without disassembling anything played with the ribbon that connects the phone to the board by simply moving the battery in all directions...
Click to expand...
Click to collapse
How did you take off the back cover ?

landov said:
How did you take off the back cover ?
Click to expand...
Click to collapse
Watch it : youtube.com/watch?v=78Kwo3v8qoQ

plug in your charger while doing this......
plug in your charger and move the battery around ,thats the only way your gonna know when it begins charging..
i ended up angling my battery side ways and then i saw it begin charging again..

landov said:
How did you take off the back cover ?
Click to expand...
Click to collapse
Watch it : https://www.youtube.com/watch?v=78Kwo3v8qoQ
---------- Post added at 04:31 PM ---------- Previous post was at 04:28 PM ----------
It seems that my battery cable is cutted .... Where could i find another battery ?

olefou-zuk said:
Same problem --' , have you a fix for this issue please ?
After a drop too .... (Little nothing broke)
Click to expand...
Click to collapse
make sure you connect your usb so you could see when the phone battery starts charging..
even if the phone battery is dead , once the charger is plugged in you should see when the battery starts charging while playing with the battery

I decided to return the phone. Now gave a Nexus 6P which is a great phone but I do miss my Zuk!
Will definitely look to buy a Zuk again ( or a Honor 5X).
Thanks for your help.

I'm having exactly the same problem - today morning my zuk fell off my hand to the bus floor, maybe from 1m height, and is now at 50% battery and suddenly to empty battery (red with ! mark) and switches off. when powering on it still has 50% of battery and again to empty and switch off. i have stock COS 12.1, i have it only for a week or sth like this.
is it completely broken or I can repair it somehow? thank you for info.
@olefou-zuk - have you repaired your zuk as it seems you had the same problem as me?

need to buy new battery for zuk z1, part nr BL255 - repair shop said the battery tape connecting battery and mainboard was damaged during fall and they cannot repair it. so where can I buy original BL255, only aliexpress? need it fast here in EU. thanks!

Sameproblem here after OTA update last week to CM12.1-yog7pas9ig. My Z1 began to show the battery status wrong.
After charging it drops to 50%, then to 1%. Then it automaticaly shuts down due to low battery.
After reboot it works when used constantly, but as soon its in my pocket is does again shut down.
Anyone with the same problem ?
It startet to behave like this direcly after the OTA update and it was not droped or damaged in this time, so I dont think that its an hardware failure...
Screenshot here: i.imgur. com/66V3e2b. png
Update:
New battery fixed the issue

It seems plug out the battery connector from my phone fix the issue
Thanks guys

kuraninja said:
It seems plug out the battery connector from my phone fix the issue
Thanks guys
Click to expand...
Click to collapse
You mean you reconnected the connector ?

I'm having exactly the same problem too. Any solution?

Related

Wizard suddenly died yesterday

Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
1. how much charge was in the battery last night?
2. is your battery 20 months old also?
3. do you have a spare battery to try?
4. do you have many applications, music etc. on the device?
1. how much charge was in the battery last night?
Click to expand...
Click to collapse
Unfortunately I can't remember, however I have an alarm which sounds periodically when the battery is below 20%, so I'm guessing I had at least 20 percent. Could be wrong, of course, but most likely above 20%.
2. is your battery 20 months old also?
Click to expand...
Click to collapse
Yes, this is the original battery. Aprx. 20 months old.
3. do you have a spare battery to try?
Click to expand...
Click to collapse
I don't have that. I guess I could go to mobile phone service shack and check there. Do you think it's the battery?
4. do you have many applications, music etc. on the device?
Click to expand...
Click to collapse
The Wizard came with a 64MB card I think. I had around 10MB free space. 3-4 applications, 2-3 mp3s. Nothing unusual.
Same thing (sort of) happened to mine after about 187 months. I was using mine and it hung up. I hit the reset button and that was the end of that. Even when plugged in it does nothing. Tried a hard reset... nothing. Soft reset.... nothing. Dead. Zip. Nadda.
Good news? Replaced it with a Kaiser!
vivanov said:
Hello,
I've a Wizard that is approximately 20 months old. Yesterday, before I went to bed, I set the alarm clock on the Wizard, put it next to bed and went to sleep.
This morning upon waking up I tried to switch on the Wizard but it couldn't. Firstly, I thought the battery was discharged, so I tried charging through USB on my computer -- it wouldn't charge or start. Then, I tried charging on the default charger -- again nothing.
I tried removing battery and soft reset - nothing. It's really weird, yesterday I left it working, no-one has touched it and today it's totally non-responsive.
Any ideas what might be wrong/how can I bring it back to life? Would a hard-reset help?
Regards,
Click to expand...
Click to collapse
Mine died too when i was flashing...
Leave the phone in the original charger for a while and see if it picks up...sometimes it comes back to life by doing that...
If that doesnt work, try a new battery, you might be lucky...
A somewhat strange development occurred today:
Today (3 days after it stopping working) I randomly tried to switch the Wizard on and it indeed switched on. It showed that it had 0% battery. It didn't even show 0%, basically the battery charge graph was empty - no number, no fill, nothing.
While it was on charge the charge light was on (while it was 'broken' the charge light was off when I tried to charge). So I left it to charge and when I checked back in 15 minutes it was back to being 'dead'. Can't be started, no charge light, nada.
I don't really know what's going on, however I'm highly suspicious of the battery. Currently, I'm periodically trying to switch it on again so I can backup my data.
Any ideas what might be wrong with it, do you think it's the battery or is it more serious?
Regards,
The battery won't charge if it gets to low.
There is a thread about using a 9V battery to get the battery up to a level so it will charge. I don't have the link for it, try searching for it or maybe someone else will reply.
You might have a bad battery. I bought a new battery because I didn't think I was getting the life that I should. I tried using the old battery about a month after when I had to run out and my main was low. About 15 minuets later my phone started shutting of and rebooting. That was the end of that battery.
Yep, it's possible. If the battery is to empty, you can't charge the phone. It is stupid but it's just like that. You also can't power on the phone without a battery with the charger connected.
Yesterday I received my wizard and I had to revive my battery too because it was completely empty. I used a self made 5V power supply and after 2 minutes charging I placed the battery in the wizard and was able to charge and boot with the charger connected.
Here's the 9v battery trick, connect the + from the 9v battery to the + of the phones battery and the - to the -, hold there for only 10 seconds then remove the connection for 10 seconds and then repeat the process about 8 to 10 times and then put the battery back in the phone and connect it to the wall charger to fully charge.
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
vivanov said:
Thanks for the advice. I'm going to do the jump-start thing.
However, I've hard time determining which is the - and which is the + pin layout on the battery, since the label is not correctly applied.
As far as I can see the - is the one at the far right, however I'm not sure which is the + pin.
Can someone help me with this, please?
Regards,
Click to expand...
Click to collapse
When you take out the battery and put it back in that direction ,turn and face up the connector side fasing you,the first connector from the rightside of the battery is the ' + ' and the last is ' - ' towards the leftside.Be careful while connecting and try not to touch other connectors. Don't keep the connections longer then 10 seconds interval.
good luck
Xeno1,
My MDA battery also died and went below re-chargeable state. Your trick to use 9volt battery to jump-start it worked just fine for me. I connnected for about 20 seconds (2x times) and plugged it back into phone and connected USB cable to it and my nice yellow charging light came back on. After about 30 mins, I could use the phone.
THANKS FOR THE GREAT TIP!!!
easier fix, take a standard usb cable. rip off the smaller end with a wire cutter, expose the red and black wire. take out your battery, than connect the negative(black) wire to the negative end of the battery, than the red wire to the positive end of the battery, leave it in there for exactly 3-5 minutes for jump start. after that turn your wizard on, and quickly shove it inside a new usb cable. or the wall charger.
note:
if not done correctly, you may damage your wizard or the battery. if theres a power overload or your power goes out. your wizard will burn out!
feedback is greatly appreciated.
p.s after that my battery seem to be weak, charge barely holds for 12 hours. after 12-14 hours it will die out. so i suggest buying a new battery after couple of days.
Thanks guys! Vario died yesterday and wouldn't turn on or charge.
Tried the 9v battery recommended here and it worked! I was a little unsure which end was - and which was + but using the advise above, got it right. Wasn't too worried as found and ordered a replacement from ebay this morning for £7.
The first connector on the right hand side, nearest the end of the battery is the + the one more towards the middle and further away from its corresponding end is -, or at least, thats what worked for me.
Thanks again!
Experiencing the same issues after I set aside my Mini S as it was experiencing problems with regards to its screen alignment. Wasn't able to charge it during that time I kept in the drawer unused - due to frustration as I can't use it anymore. After downloading a guide to disassmble it so I could remedy the problem I found out that it won't power up anymore even with a new battery.
Well, haven't tried the jumpstart thing and the original battery was disposed of already to try the jumpstart idea. Could it be the internal battery is causing the problems? I opened my unit up and tested the internal battery for power and it registers a measly .2V left. Will use the 9V thing to power it up (as been doing that before on watch batteries that are hard to find replacements) before I do it on the main battery. Here's hoping it works as the Mini S has been quite useful for me until now.
UPDATE: I charged the internal battery and it now reads 1+ V and the external battery at 3+ V. No luck yet though as the unit still won't show any life. Any suggestions?
Vivanov, I know it's been a few years now, but did you end up fixing your problem? If so, how?

Phone doesn't turn on

Hi all,
I'm having a bizarre problem with my OPT. The thread title doesn't really adequately explain the issue. Basically, if I shut the phone down, it will not turn back on. It won't boot to fastboot, recovery, or system. There is simply no response. If I plug the phone in, then after hours (or minutes, randomly), the battery icon will pop up with a red charging light (indicating a low battery?). However, it does this even if I shut it down with a full charge.
As an example, I shut it down before i went to bed last night (with ~80% charge), and left it plugged in. I got up this morning to no sign of life, not even a charging light. I unplugged it, plugged it into my PC, and an hour later I hear the little "new device" sound, and suddenly the red charge light is on. I wait some time, then attempt to turn on the phone. Then I hear the "device disconnected" sound, and it's dead as a brick again.
It also does this once the battery gets full. Eventually after attempting to power on the phone over and over again, it will randomly decide to turn back on, and then the phone works fine until shut down/rebooted.
Has anyone experienced this or have any advice? I'm hoping I just have something corrupted in my boot files or something software/firmware-related, but it makes the phone essentially unusable (and I certainly can't install a different ROM or anything while it's behaving like this).
Hi
Flashed Bad file ? Power problem ? Dead battery ? Charger problem and / or cable ?
But I already had that on my OnePlus 1 and I just changed the battery ... If it helps . Good luck anyway !
Be tested no choice. Unless you have the guarantee and a lot of time to waste in OnePlus...
Lydroya said:
Hi
Flashed Bad file ? Power problem ? Dead battery ? Charger problem and / or cable ?
But I already had that on my OnePlus 1 and I just changed the battery ... If it helps . Good luck anyway !
Be tested no choice. Unless you have the guarantee and a lot of time to waste in OnePlus...
Click to expand...
Click to collapse
I haven't flashed anything recently. I got the phone in September... unlocked, rooted, flashed TWRP, but haven't done anything since.
It's acting like the battery is completely dead, and it needs some time to charge before it will allow me to turn it on. But the battery is almost full.
niplfsh said:
I haven't flashed anything recently. I got the phone in September... unlocked, rooted, flashed TWRP, but haven't done anything since.
It's acting like the battery is completely dead, and it needs some time to charge before it will allow me to turn it on. But the battery is almost full.
Click to expand...
Click to collapse
You often dumps your O+ thoroughly ?
Because if so, it's not a laptop battery after I could be wrong but from my misadventure with OnePlus 1, it tires more battery than anything else. (On phone) :silly:
That way I'm not saying Fakir but I think if you have the guarantee, you should try to open a ticket to return your Oneplus. :good:
When my OnePlus fully discharged for a while he puts around 10 minutes to re-ignite (Oneplus 1) it is also how I ****ed my first battery on the OnePlus 1. :crying:
Not try to completely unload the O+2 from...
I'm just trying to help. :angel:
( PS : I still want to clarify that OnePlus 1 when it makes a point that the battery is empty it puts at least 10 minutes to light if I have the logo of the empty battery in red, even super you tell you my phone is dead ! And It is not ! If you know how is the process of loading a battery. And if such is your discharge too fast or you have a problem or charging your battery discharges of a sudden, I tell you it's more than problable so that your battery is lame. ) ( Sorry 4 my bad english.... )
The battery wasn't dead, I just shut the phone down. I very rarely discharge it all the way. Battery life is fine when the phone works. It's almost like the charging circuit THINKS the battery is dead and won't let it turn on. I'm not sure if this is a hardware or software issue.
Actually I just turned the phone back on. I just kept pressing and holding power until it finally responded and turned on. But now I'm afraid to reboot it again, or i'll be without a phone for 6+ hours.
niplfsh said:
The battery wasn't dead, I just shut the phone down. I very rarely discharge it all the way. Battery life is fine when the phone works. It's almost like the charging circuit THINKS the battery is dead and won't let it turn on. I'm not sure if this is a hardware or software issue.
Actually I just turned the phone back on. I just kept pressing and holding power until it finally responded and turned on. But now I'm afraid to reboot it again, or i'll be without a phone for 6+ hours.
Click to expand...
Click to collapse
Software yeah maybe but i think its more probable a hardware issue, i dont know.
You should try to open a ticket to return your Oneplus. :good:
Sorry I can't help you any more, hoping that the community and champion these seeds tries to meet you too !
Did you try to do a full wipe and install stock OxygenOS 2.1.2 ? ( Without SU or XPOSED ?)
Good luck anyway ! For me it is 0:23 am in France and I'm k.o :silly:
Good night !
May the force be with you ! ! ! :laugh:

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
Click to expand...
Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Essential Phone keeps powering off

Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Kalasingha said:
Hello everyone
Click to expand...
Click to collapse
Hello everyone
Kalasingha said:
Hello everyone my brother's Ph-1 keeps shutting down right after powering up, I have tried everything from factory resetting to trying a different charger, nothing seems to work. This happened after he didn't use the phone for almost a month, it worked perfectly before.
It powers off even when on charge or connected to the laptop.
The phone doesn't stay on for more than a minute or two which means i cannot use ADB to side load an update
The phone is running Android P and the April security update patch.
Please do help me out
Thanking you
Click to expand...
Click to collapse
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
IronRoo said:
It could be corrupted though it sounds a bit like a battery issue, to me. If battery discharges too much eg it didn't shut down itself properly when battery was at a low level (they retain more charge than shown to user so it can shut down with proper procedure) & the battery ran down past it's reserve the battery may not be able to be recharged with a normal charger even though you charge it. (Thought a battery specialist could possibly revive it with a boost charge, though I've only seen these used with industrial batteries)
with a "dead battery bootloop" sometimes you can get it going by booting when connected to the charger, but you'll probably need a new battery. Maybe also try boot into safe or recovery mode when connected to Essential charger. (I'm assuming your phone not corrupted, though as you haven't given us much info about exactly what happens & what you are seeing)
Click to expand...
Click to collapse
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Kalasingha said:
The phone shuts down even when in recovery or safe mode whilst connected to the charger.
It does sometimes fully boot up and then shutdowns, but mostly shuts down while still on the essential logo.
If I may ask what do you mean by the phone might be corrupt?
Can one month of non usage cause the battery to die out?
Click to expand...
Click to collapse
by corrupt I mean some data that is part of the boot process causes bootloop so it shuts down, but as your phone is shutting down at different points in boot cycle I think it's probably battery
Leaving the phone turned off unused for longish periods should not be a problem normally even with a few % left in battery. And even if left turned on it should shut itself down when battery low & be able to boot up again after a month due to the battery "reserve" capacity (but possibly a month was too long). And if it was not recharged straight away and/or rebooted multiple times the battery "reserve" could fall too low and not have enough power to start/shutdown properly (possibly causing data corruption ... though l don't know if there is some sort of fail-safe boot procedure ) Then there is a possibility there is a hardware fault with battery/phone that meant battery lost too much power.
There were some tricks ie "boost charge" you could do with removable batteries that were in "deep sleep" as shown here for example
https://m.youtube.com/watch?v=TEXA7qIJ968
But they don't really work without taking your battery out (for us we might as well get a new battery when opening phone up, & there would be some risk that you damage battery as we do not know the exact charge to apply on this battery, which could cause unsafe battery) I wouldn't want to freeze my phone even though it should survive OK, as I'd be alittle concerned about long term effect on our screens small pixels (I remember the guys at popular mechanics put an old flip phone with little LCD screen in liquid nitrogen & it still worked after being warmed up!).
See https://batteryuniversity.com/learn/article/low_voltage_cut_off
for more tech details
firmware issues do not cause the issue you are describing
you have a hardware problem
sounds like a bad battery to me
good news is the battery is not difficult to replace (don't listen to ifixit I am not sure what they where smoking when they did there tear down)
https://www.youtube.com/watch?v=BCKxAQXdTJ8
don't bother with silly and wrong tricks like trying to hack the battery back to life its the wrong way todo
if the battery ever gets to that point then the battery is bad enough said
Legitsu said:
don't listen to ifixit I am not sure what they where smoking when they did there tear down
Click to expand...
Click to collapse
So true! )) As much as I respect the guys from iFixit, they screwed this one up pretty badly - basically, made a tutorial on how to destroy your phone. Fixez.com did much better.

S7 Edge isn't turning on

Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!
bump
How did you reinstall the OS?
Knockout Newbie said:
How did you reinstall the OS?
Click to expand...
Click to collapse
by putting the phone into download mode
Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.
engage4 said:
Connect usb (not charger) hold vol- + home + power, release power after 5 sec n continue holding vol- + home . If download mode appears flash phone with same csc firmware. If no downlooad mode probably battery or emmc fault.
Click to expand...
Click to collapse
Yeah nothing really appeared. So I'm guessing its emmc fault?
Or battery
engage4 said:
Or battery
Click to expand...
Click to collapse
i mean the battery was working normally when i used it last time
If its an emmc failed qualcomm cpu S7e , pc will detect as qualcomm 9008 port.
For battery you need to manually check battery voltage.
bump
engage4 said:
For battery you need to manually check battery voltage.
Click to expand...
Click to collapse
i don't have the voltage checker thing sadly
watomaigad said:
Hello.
So, I recently updated my phone 2 days ago for the first time after 2017, and the battery ran out while it was updating, and then it was boot looping and kept getting stuck at 28%.
I decided to reinstall the os on it (I installed the official rom that the phone came with). At first, everything seemed normal until I plugged it and after a while, the led indicator was showing that it was still charging but after I unplugged it from the charger, the light was still on and the screen was completely black and unresponsive.
After a while, the light shut off and after that, it never came on. I tried everything to get it on again: tried hard rebooting, trying to get into recovery, charging with different types of cables and with wireless charging also, basically every combination that came to mind. When I used the wireless charger, it showed that it was charging, but no signs of life on the phone. Samsung support wasn't that much of a help either, they only asked if I used a cable that worked on it and if the phone was water damaged or had any cracks.
Any help will be appreciated!!!
Click to expand...
Click to collapse
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within mimutes.. the last time it did not turn on but the blue light was on for 4 5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah
bump
watomaigad said:
that sucks, i think mine also died because i was using the wireless charger and it might overheated or something? i'm not too sure but yeah
Click to expand...
Click to collapse
Yes it is dead I guess.....
vikasonxda said:
This same thing happened with my s7 edge 3-4 months ago.... i was installing some apps from play store... as usual the device was high at temperature..it turned off... for next a couple of days it was only rebooting when it was very pleasent at temperature... and sudden shutting down within minutes.. the last time it did not turn on but the blue light was on for 4-5 days until it decharged... when the battery fully drained it never accepted charging or turned on yet... i miss my s7 egde... i had many useful data saved in it.. i lost everything..
I know it was the cpu failure...
Click to expand...
Click to collapse
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out
engage4 said:
Looks like RAM failure. Heating phone's back side(after removing back panel with hair dryer for few seconds may help. Not a permanent solution, but for data backup.
Click to expand...
Click to collapse
Can this really work...then I should try out
vikasonxda said:
Can this really work...then I should try out
Click to expand...
Click to collapse
99.99% for any ram failed(restart on logo) phone.

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