Database Users

[Q] Note 3 N9005 Not registered on the network! This is weird! Please help :)

Dear All,
Trust this finds you well
I have this very unusual problem. I have a Galaxy Note 3 N9005 and I live in Denmark. I havent have any problem with the network what so ever. 4 Days ago, I suddenly realized that I cant make any calls and I get "Not registered on the network". Although I can not make/receive calls, the data seems to be working (3g). I tried other sim cards on the phone and they work perfectly. My sim card also works with any other phone!! I did everything I could find on forums (from flashing new roms to....). I went to Telia store ( Telia is the company I get the network), they tried to reset my number and my sim card, tried new sim cards... but it just doesnt work!! They told me that they havent seen anything like this before. Looks like my phone is blocked on Telia Network!! No Telia sim cards works on my phone but others do!
I have tried new modems, firmwares and etc. The phone is unlocked. Right now I have flashed X-note but its still the same. No matter what Rom (custom or stock) I use, it just doesnt work. Can anyone please help me?? Much appreciated!

Hello, i got exactly the same problem here, i was thinking that the problem was about region lock but in fact it's not.
I tried everything like you, flashing modem, stock rom, custom rom... everything i found on the web and nothing worked for me.... I bought the SM-n9005 1 month ago in france, and now i live in new caledonia, i was able to make call for about 2 weeks without any problem and suddenly, impossible to connect the network. Samsung gived me the region unlock code but didn't make my network work again.
I'm so disapointed. My imei and baseband are correct.
bootlader : N9005XXUGNG1
baseband : N9005XXUGNG1
PDA : N9005DXUGNH1
CRC : N9005ITVGNG1 (audax rom)
Please someone help us !

Hello @yashironc
The interesting thing is that my phone is also from France! I have been using the phone for 6 months and no problem at all! The problem suddenly appeared few days ago. I'm actually considering to change my network provider as it appears to be working on any other one! Hope it will not be the same after some time...

please someone help us

Tried This
one thing can tried is changing the imei number, to a phone thats not connected to a telias network that way it will registered on the network another new phone it looks like your phone got blocked by your carrier

Try this.. It worked for me for my note 2...
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.3).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing that......
---------- Post added at 03:42 PM ---------- Previous post was at 03:35 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this.........
---------- Post added at 04:01 PM ---------- Previous post was at 03:42 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this........

Thanks Rafi. I tried this but it didnt work out because when I connect to Kies, it says that I'm using the latest firmware which is strange! Looks like in Denmark, the updates are a bit late. I will try to change my IMEI number, hope it works...

maziar.golestani said:
Thanks Rafi. I tried this but it didnt work out because when I connect to Kies, it says that I'm using the latest firmware which is strange! Looks like in Denmark, the updates are a bit late. I will try to change my IMEI number, hope it works...
Click to expand...
Click to collapse
Yes, may be your phone has been blacked list by Telia network. Ask your Telia network to be sure?
But curiously, how can you change the IMEI?

same problem here after afligt

Hi, i don't know if changing Imei will fix the problem because my carrier don't blacklist phone and I have the same problem here :/ I got now a phone who can't make call. Damn Samsung 700 € for that ?

vndnguyen said:
Yes, may be your phone has been blacked list by Telia network. Ask your Telia network to be sure?
But curiously, how can you change the IMEI?
Click to expand...
Click to collapse
Thanks vndnguyen for your reply. I asked them several times but seems like they havent blocked my phone!! They were in shock like me I finally decided to change my network provider as it was the cheapest and easiest solution. I think if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security. Hopefully someone could find the answer to this unusual problem and save some lives Cheers!

maziar.golestani said:
.. if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security.
Click to expand...
Click to collapse
Nope, if your imei was blocked, you still can receive signal from your home network, but you can not make a calls.

[email protected] said:
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.3).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing that......
---------- Post added at 03:42 PM ---------- Previous post was at 03:35 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this.........
---------- Post added at 04:01 PM ---------- Previous post was at 03:42 PM ----------
Hi I faced the same kind of issue with my note 2 and I found some solution.
1. Download the previous version of firmware from sammobile. ( Eg: If the current version is 4.4.2 you have to download 4.2.2).
2. Flash the firmware using Odin.
3. After flashing the firmware now update the firmware to current one using Samsung kies.
4. After the updation when the phone reboots your issue may get resolved.
It worked for me. Just try doing this........
Click to expand...
Click to collapse
NOTE 3 cant DOWNGRADE TO 4.3 if you are on KITKAT bootloader....

lordofbana said:
same problem here after afligt
Click to expand...
Click to collapse
Hi lordofbana where did you get your phone from? Is it also from France??!! have you tried sim cards from other providers?

maziar.golestani said:
Thanks vndnguyen for your reply. I asked them several times but seems like they havent blocked my phone!! They were in shock like me I finally decided to change my network provider as it was the cheapest and easiest solution. I think if the IMEI number is blocked, I should not be able to receive signal from other providers as well, cause that doesnt make sense in terms of security. Hopefully someone could find the answer to this unusual problem and save some lives Cheers!
Click to expand...
Click to collapse
There is a difference between the two IMEI blacklists.
One is Provider-based. Meaning your provider can block your IMEI on their network alone. Other providers work without issue. They used to do this here for a long time if you used a different device than the phone you purchased from them. It still happens in some countries if the device is from another country or sometimes when it runs a customROM.
Providers are also very good at denying this.
The other is the international blacklist. This one renders a phone completely useless worldwide, and is usually reserved for stolen devices.
Sent from my SM-N9005 using Tapatalk 2

maziar.golestani said:
Hi lordofbana where did you get your phone from? Is it also from France??!! have you tried sim cards from other providers?
Click to expand...
Click to collapse
no from italy but the flagit wer to france hhhhhhhhhhhhh and yes i have traied alot

[Q] S5 **Not resgistered on network** after unlock process

Hi,
I recently got the unlock code for my S5, from a unlock site, but after the unlock process, it says "Not registered on network"
Can you please help how to solve this problem?
I've tried with diferent Simcards from diferent carriers, it works for a few seconds but then it goes off.
Regards,
ND

Sounds like it's messed your IMEI can you check it in settings > about ?

lynxblaine said:
Sounds like it's messed your IMEI can you check it in settings > about ?
Click to expand...
Click to collapse
I think that my IMEI it's fine, it appears on settings>about>status
Maybe if i try to check my IMEI with my local carrier???

Andrew K. Sterling said:
Hi,
To identify if it's a SIM problem you have to insert that SIM into another phone and see if it's working. Have you tried this?
Click to expand...
Click to collapse
Humm.. that's not a problem of my SIM, cause it works in my actual iPhone and in my old S4. but thanks anyway
I've unlocked the S5 by cellunlocker.net and they say that maybe it's a problem of IMEI with my actual carrier. But i can't reach them to confirm that
Is there any other way to check my IMEI?

You should reflash in odin flash. Flash the stock rom or a custom rom. I had the same problem on my s5 when i flashed a custom rom l. I flashed in odin and it fixed the imei
---------- Post added at 03:56 AM ---------- Previous post was at 03:54 AM ----------
Also fake website they stole my friends criedt card

Stock FIrmware for SM-G530AZ

Hi all, I am currently looking for the stock firmware for the Cricket Wireless variant of the Samsung Galaxy Grand Prime. Any help would be appreciated. I'm currently trying to flash my phone back to KitKat to expose a flaw in the system that would allow me to bypass the reactivation lock. My friend seems to have lost his account and can't recover it so I am doing him a favour and trying to help him out. I know development on this transition device is difficult but I am willing to be patient. Thanks again

I am also looking for this as well as it is my understanding that I need this to get back to KitKat after my phone upgraded to Lollipop which I do not want for certain reasons
---------- Post added at 11:14 PM ---------- Previous post was at 10:23 PM ----------
I just found a G530AZ for sale on Ebay "as is" seeing it has physical damage. The seller reports it still has 4.4 so I wonder if buying it and backing up the rom on it and posting that here for everyone will work? I just worry about it being automatically upgraded before that can happen.
Also I read on another site that it might be possible that it CANT be rolled back to Kit Kat because the bootloader is being overwritten. Not too sure what that means.
Hoping someone can clarify if going back to stock Kit Kat is even possible and if so should I buy this phone from Ebay? (Or maybe someone more experienced could get it and help us all out and also get more use from it?)

https://drive.google.com/folderview?id=0BxcLJPerShJ_ZDJrNV9fRVBSdU0&usp=sharing Here ya go this has kitkat or lollipop choose your folder then download the ones labeled with ALL at the beginning.
---------- Post added at 11:59 PM ---------- Previous post was at 11:12 PM ----------
I think maybe if i flash the csc from a different variant we might be able to get the option to unlock oem in our developer settings menu as well, I will see if i can get the csc from one of these other variants and maybe give it a shot tomorrow, unless someone that knows more about such things advises against it or if you already know its pointless. Thanks for input but we gotta get this puppy full unlocked as we are missing out on custom roms and recovery on our cricket version.

Well csc flash results in failed out checks need tonedit the aboot to unlock unfortunately
Sent from my SAMSUNG-SM-G530AZ using Tapatalk

AT&T Firmware on SM-G935VC?

Hello all. I have an unlocked S7 Edge, model SM-G935VC. It's from Xfinity Mobile (yes, I'm an employee). Since the phone is already carrier unlocked, is it possible to just flash the AT&T firmware and have it work with my AT&T service? I really don't want to mess the phone up, but I do not see much of anything on my model # on the internet.

You should be able to flash any us carrier firmware on it.
Sent from my SM-G935T using Tapatalk

Hey
I also have the s7 edge through xfinity mobile. Can I root this? I'm only asking because there's no xfinity mobile section on xda yet. If so which carrier thread method do I use?
Thanks
---------- Post added at 11:34 PM ---------- Previous post was at 10:52 PM ----------
have you been able to root it? And if so which method do I use or which carrier thread do I go to

any updates on this phone? i just bought one cheap from a xfinity employee on craigslist thinking it was a verizon phone. ive got its stock rom working with verizon but trying to flash TWRP /w odin and getting an error (secure check failed: recovery) sorry to hijack this thread but its the only hit i could find for the device model anywhere on google (bleeding edge!!!)

totalitar503 said:
any updates on this phone? i just bought one cheap from a xfinity employee on craigslist thinking it was a verizon phone. ive got its stock rom working with verizon but trying to flash TWRP /w odin and getting an error (secure check failed: recovery) sorry to hijack this thread but its the only hit i could find for the device model anywhere on google (bleeding edge!!!)
Click to expand...
Click to collapse
Bootloader is locked and encrypted on US Qualcomm devices, I don't think it's possible to flash anything that has not been signed by Samsung themselves.

Does anyone have the stock rom for the s7 from Xfinity? I'm stuck in a boot loop and can't find a copy. Module SM-6930VCC

Help please, I flashed rom and ruined phone

Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.

bobbaker1970 said:
Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.
Click to expand...
Click to collapse
Hey, can it boot? If yes then flash a custom rom. Some custom roms have multi csc options. Make sure to enable oem unlock before doing anything and flash modded twrp and take full backup
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
Hey, can it boot? If yes then flash a custom rom. Some custom roms have multi csc options. Make sure to enable oem unlock before doing anything and flash modded twrp and take full backup
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
Yes it boots and works ok with an O2 sim but not with my '3' sim. Everything else works fine.
Thanks for your reply. But I don't want to use a custom rom. I want to get my stock rom working.
Does anyone know of a solution to this problem please?
Would it be possible to flash the wrong CSC - for example and American CSC - I am in Europe and on European CSC?
Many thanks
Bob

bobbaker1970 said:
Yes it boots and works ok with an O2 sim but not with my '3' sim. Everything else works fine.
Thanks for your reply. But I don't want to use a custom rom. I want to get my stock rom working.
Does anyone know of a solution to this problem please?
Would it be possible to flash the wrong CSC - for example and American CSC - I am in Europe and on European CSC?
Many thanks
Bob
Click to expand...
Click to collapse
Take a look at my thread.
https://forum.xda-developers.com/s7-edge/how-to/g935fd-twrp-backup-t3917485
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:06 PM ---------- Previous post was at 05:05 PM ----------
Yes you can install multi csc via root explorer.
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
Take a look at my thread.
https://forum.xda-developers.com/s7-edge/how-to/g935fd-twrp-backup-t3917485
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:06 PM ---------- Previous post was at 05:05 PM ----------
Yes you can install multi csc via root explorer.
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
I'm really not sure why you suggest everyone to install TWRP? People with less knowledge shoudn't know that flashing twrp will break the knox and they won't be able to use secure folder etc. Please put more information with such suggestions.

rroyy said:
I'm really not sure why you suggest everyone to install TWRP? People with less knowledge shoudn't know that flashing twrp will break the knox and they won't be able to use secure folder etc. Please put more information with such suggestions.
Click to expand...
Click to collapse
They're probably already tripping Knox if they're here and seeking help.
I'm replying coz nobody else did and it's merely a suggestion.
Twrp can save a bricked device and it's important to make backups before experimenting. They're not kids ffs
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Since this guy quoted me, he'll provide you whatever csc you need
Goodbye
Sent from my Galaxy S7 Edge using XDA Labs

gupt07ash said:
They're probably already tripping Knox if they're here and seeking help.
I'm replying coz nobody else did and it's merely a suggestion.
Twrp can save a bricked device and it's important to make backups before experimenting. They're not kids ffs
Sent from my Galaxy S7 Edge using XDA Labs
---------- Post added at 05:53 PM ---------- Previous post was at 05:51 PM ----------
Since this guy quoted me, he'll provide you whatever csc you need
Goodbye
Sent from my Galaxy S7 Edge using XDA Labs
Click to expand...
Click to collapse
I still believe you've to warn them.
---------- Post added at 19:56 ---------- Previous post was at 19:54 ----------
bobbaker1970 said:
Sorry, but I am a newbie so forgive me if this is stupid!
1 I had a slight battery problem so decided (why??) to flash the rom on my unlocked S7 edge. I used the 'BTU' version.
2 after flashing rom i cannot make or receive voice calls
3 i went into a samsung store they said it was an unlocked SM-G935F and had 'XEU' firmware.
4 they kindly reflashed this for me but it didn't solve the problem
5 I have just tried downloading and reflashing again with the XEU firmware. But I still cannot make or receive calls
one weird thing is that the odd text seems to get through to me
Anyone got any ideas on how to unbrick my phone? Very much appreciated.
Sorry, one extra piece of information. I am on '3'. But if I put an O2 sim in the phone it can make and receive calls. But before my first flashing it worked fine with '3'.
It seems I must have flashed the wrong firmware but have no idea what was on there. The previous owner used a EE sim in it. But it was bought not locked to a network - i think. There was no network branding on the phone.
Click to expand...
Click to collapse
Try flashing XEU rom via odin but use CSC file instead of Home CSC you'll loose your data so don't forget to take a backup via Smart Switch.
one more suggestion flash older firmware (again 8.0) from XEU later connect your device to pc and update to latest via smart switch.

rroyy said:
I still believe you've to warn them.
---------- Post added at 19:56 ---------- Previous post was at 19:54 ----------
Try flashing XEU rom via odin but use CSC file instead of Home CSC you'll loose your data so don't forget to take a backup via Smart Switch.
one more suggestion flash older firmware (again 8.0) from XEU later connect your device to pc and update to latest via smart switch.
Click to expand...
Click to collapse
Many thanks that sounds like an interesting idea.
But.............. if I go back to the first version of 8.0 (oreo) will it wreck Knox or anything else to do with security. I want to still be able to use samsung pay for example.
Also, i was told by a samsung shop person that you can't downgrade because there are systems in place to stop you. Though i dont know if he meant from 8 to 7 or from recent 8 to older 8.
I am planning to flash this:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXU2EREM/222561/
due to fact that its original software was xeu. Is that ok?
Your help was very valuable thank you
Bob

bobbaker1970 said:
Many thanks that sounds like an interesting idea.
But.............. if I go back to the first version of 8.0 (oreo) will it wreck Knox or anything else to do with security. I want to still be able to use samsung pay for example.
Also, i was told by a samsung shop person that you can't downgrade because there are systems in place to stop you. Though i dont know if he meant from 8 to 7 or from recent 8 to older 8.
I am planning to flash this:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXU2EREM/222561/
due to fact that its original software was xeu. Is that ok?
Your help was very valuable thank you
Bob
Click to expand...
Click to collapse
you wont break the knox and you don't have to go that much back just download 2 version back from january or february will be enough.
you can't downgrade your bootloader or turn back to android 7.0 that's what they mean. Smart Switch shpuld fix the problem for you.

rroyy said:
you wont break the knox and you don't have to go that much back just download 2 version back from january or february will be enough.
you can't downgrade your bootloader or turn back to android 7.0 that's what they mean. Smart Switch shpuld fix the problem for you.
Click to expand...
Click to collapse
Many many thanks again Rroyy
Forgive me but I am new to this.
So are you saying:
1. Download:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXS3ERLF/251612/
That's the last but one from January 19.
Which has: PDA G935FXXS3ERLF
CSC G935FXEU3ERKF
2. Can I just flash that. Or must I remove the bootloader from that package and put in the current bootloader?
And I was presuming I would do all of that with Odin??? Am I wrong. Is there a way of doing it with smartswitch? (I have reset the phone and got rid of all of my information already)
update: tried flashing last rom , that didnt work. the one before wouldn't flash - i notice it has numbers'3' in the various codes rather than 4.
still not solved
Many thanks again
Bob

bobbaker1970 said:
Many many thanks again Rroyy
Forgive me but I am new to this.
So are you saying:
1. Download:
https://www.sammobile.com/firmwares/galaxy-s7-edge/SM-G935F/XEU/download/G935FXXS3ERLF/251612/
That's the last but one from January 19.
Which has: PDA G935FXXS3ERLF
CSC G935FXEU3ERKF
2. Can I just flash that. Or must I remove the bootloader from that package and put in the current bootloader?
And I was presuming I would do all of that with Odin??? Am I wrong. Is there a way of doing it with smartswitch? (I have reset the phone and got rid of all of my information already)
Many thanks again
Bob
Click to expand...
Click to collapse
Flash the os via odin (select CSC file not home CSC) Untick re-partition option on odin. (Instructions)
Select all files except home_CSC from odin. BL-CP-AP and CSC
After your device boots, skip settings till you see the home page. Connect your device to pc and launch smartswitch (It could ask you to install smart switch to your device) and update latest firmware over smart switch.

rroyy said:
Flash the os via odin (select CSC file not home CSC) Untick re-partition option on odin. (Instructions)
Select all files except home_CSC from odin. BL-CP-AP and CSC
After your device boots, skip settings till you see the home page. Connect your device to pc and launch smartswitch (It could ask you to install smart switch to your device) and update latest firmware over smart switch.
Click to expand...
Click to collapse
Many thanks again Rroyy
Unforunately, I am getting nowhere. And cannot get my phone to work.
Odin will not let me flash any files which have '3' rather than 4 in them. For example I can flash
BL_G935FXXS4ESC1_CL14843133_QB22373776_REV00_user_low_ship.tar.md5
Because it is FXXS4.... the '4' being the important bit
But I cannot flash:
BL_G935FXXU3ERL3_CL14843133_QB20951136_REV00_user_low_ship.tar.md5
because it is FXXU3.... the '3' being the important bit
This seems to reduce me down to the last firmware for both XEU and BTU neither of which enable me to make calls on '3' network like I have done for months before flashing.
Thanks for all of your kind help
It looks like my phone is bricked (
All the best
Bob

bobbaker1970 said:
Many thanks again Rroyy
Unforunately, I am getting nowhere. And cannot get my phone to work.
Odin will not let me flash any files which have '3' rather than 4 in them. For example I can flash
BL_G935FXXS4ESC1_CL14843133_QB22373776_REV00_user_low_ship.tar.md5
Because it is FXXS4.... the '4' being the important bit
But I cannot flash:
BL_G935FXXU3ERL3_CL14843133_QB20951136_REV00_user_low_ship.tar.md5
because it is FXXU3.... the '3' being the important bit
This seems to reduce me down to the last firmware for both XEU and BTU neither of which enable me to make calls on '3' network like I have done for months before flashing.
Thanks for all of your kind help
It looks like my phone is bricked (
All the best
Bob
Click to expand...
Click to collapse
Bob, can you flash latest XEU? We are going to get new security patch update in few weeks. April security patch not yet release. If you can flash latest XEU you can update your device to upcoming update via Smart Switch.

Still bricked: cannot make calls
Thanks for help everyone.
I thought I would give you my conclusions so far in case they are helpful to anyone.
1 My phone was working perfectly for SMS, phone calls and data on the '3' network.
2 Because the battery life didn't seem good I decided to flash it
3 It turns out my phone was initially sold with 'XEU' firmware. But I didn't know that and so I flashed it with 'BTU' firmware - the latest edition.
4 As a result the phone could not make or receive calls on the '3' network. But... it can make and receive calls on the 'O2' network. However, '3' is my contract network and so I want to stay with that. Also, I think the companies are running down 2G transmissions ?? so eventually I may have problems with O2 .
FYI it seems the problem may be that the phone is not sending or receiving certain frequencies as otherwise why would it work ok on O2 but not 3??
**********Tried to resolve by:
5 New sim card
6 Factory reset
7 Clear partition
8 Flashing, again. I tried:
a latest XEU
b latest BTU
c previous XEU
d previous BTU
e previous XEU but with the modem file from EE
f previous XEU but with the modem file from 3
g previous XEU again but then did an over the air update to current XEU
Non of them worked.
*****Conclusion
My phone still will not make or receive calls on the 3 network - it won't register on the network (yes I have tried resetting, selecting network etc etc). It sometimes works with text messages though?? And 4G sometimes works. Otherwise the phone works perfectly, just not for phone calls.
Again on the O2 network all seems to work and I can make and receive calls.
So, to for me, it is bricked in that I can't use it as a phone.
I find it completely inexplicable that I can't get it to work on 3 for calls. There doesn't seem any logic to it.
But thanks everyone for all of your kind help. If anyone has any more suggestions I am willing to try them. Especially if they know how to turn on the relevant frequencies on the phone.
Bit of info: Samsung kindly ran a test to check the reception and transmission of signals. But the test wouldn't even start because it couldn't test the first frequency (apparently it should test lots).

RRoyy
Many thanks again for your reply. You've been very kind with your time.
Yes I can flash the current XEU but it still doesn't work. And I flashed the previous XEU and then did an update using over the air from the phone. But still it doesn't work.
Very best wishes
Bob

Weird
I put an EE sim into my phone (the previous owner had bought it unlocked but used it with an EE contract).
Then I put my '3' sim into my phone. And............ I was able to make one!! call.
After that it stopped working.
That was on XEU where I had downloaded the previous version and let it update over the air.
Does this in any way help diagnose the problem??
Thanks again.

bobbaker1970 said:
RRoyy
Many thanks again for your reply. You've been very kind with your time.
Yes I can flash the current XEU but it still doesn't work. And I flashed the previous XEU and then did an update using over the air from the phone. But still it doesn't work.
Very best wishes
Bob
Click to expand...
Click to collapse
Flash that version and update via smart switch please not ota. I've XEU device and I flashed btu many times to my device never had any problem. Than I update my device to TUR to get updates released bu Turkish operators.
There must be something about installization process that's why I'm asking you to update your device over pc via Smart Switch.

Thank you again RRoyy
I shall do as you suggest.
I think you are saying:
1 Flash previous version of XEU???
2 Then update to current version of XEU using 'smart switch'
3 Should I flash with my '3' sim card in the phone. Or not?
Is that correct?
Also, a small point but I didn't know smartswitch could update firmware. I have never used it. But shall give it a try.
If you could please tell me if the above is correct before I do it I would be most grateful. And thank you again for your time.
Side note: Today I tried an EE sim. It does work, but only on 2G. Not on 3G or auto switch. So, it may be the case that the original flashing of BTU that I did first of all somehow made the phone only 2G? Is that possible?
++Update. Smartswitch spent ages trying to update but failed at the last bit. IT downloaded the software but failed on installation. I have no idea why.
Any suggestions??
Best wishes
Bob

Hello again. So I still haven't had any luck.
I flashed the BTU before the current version. But then the smartswitch wouldn't update it to the current version. It claimed it was already current. It wouldn't update over the air either.
I then flashed the XEU before the current version and I DID manage to get smartswitch to update it to the current version. But '3' sim still not working.
It seems that the problem revolves around certain frequencies that do/don't work on my phone. I suppose it could be a hardware issue though that is unlikely seeing as it happened immediately after I flashed the phone for the first time.
This gives rise to two quesions:
1 Does flashing the firmware get rid of EVERYTHING on the phone. Or does it leave residual bits of information that aren't overwritten?
2 Perhaps the problem is the 'CP' software which seems to be the same for all the options I can flash.
3 If I could flash with firmware from another country with a different CP file perhaps that might push the phone into action.
4 Is there a way to check what frequencies my phone can and cannot receive transmit. I don't mean the specifications. I mean the actual received/transmitted frequencies/bands.
Many thanks again.
Finally, apologies for posting this without logging in but there is a problem with trying to login to the forum on this Chromebook. The space for name and password is not visible. Works ok in windows 10 but not on my chromebook.
Best wishes
Bob

1) Yes I believe the efs of the phone is not wiped when flashing software. Everything else is wiped.
2) You could try another country rom. Just make sure the model number is the same. Changing the CP could work as CP is the modem file.