New Battery problem :/ - Nexus 4 Q&A, Help & Troubleshooting

Hello
So i bought a new battery and replaced the old one.
I then had the flashing red led, i got it to download mode, plugged it into my pc and then the red flashing stopped and now it looks like its hardbricked :/ does anyone have a solution or have an exprience like it?
It is a nexus 4 rooted with cm 12.1 and twrp (can't remember which)

The flashing red LED probably means that the battery is completely drained.
Plug it into a 2.0 amp charger for a few hours and see what happens.

If you give it enough time to charge, and it is an aftermarket battery, especially from Ebay, there are a ton of garbage worthless batteries out there. I picked an Ebay battery, but one with good reviews here on XDA.

pjc123 said:
If you give it enough time to charge, and it is an aftermarket battery, especially from Ebay, there are a ton of garbage worthless batteries out there. I picked an Ebay battery, but one with good reviews here on XDA.
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Can you give us a link? I was thinking about replacing my battery as well.
I did the charger port/mic/LED replacement last week and it was super-easy, so I may as well give the battery a try as well.

lannister80 said:
Can you give us a link?
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First thing, if you can get the real LG battery, just get it from LG. Unfortunately in the US, you have to send the phone in for repair.
So, here is the thread I went by:
http://forum.xda-developers.com/nexus-4/accessories/to-buy-original-battery-t3110029
From that thread I bought this battery and it works OK:
http://www.ebay.com/itm/252122662276?_trksid=p2057872.m2749.l2649&ssPageName=STRK:MEBIDX:IT
Directions I used to replace the battery (Especially the video):
http://www.makeuseof.com/tag/how-to-replace-the-nexus-4-battery-it-can-be-done-android/

Related

[Q] Is my HD2 broken?

Hi everyone. New here so I look to you for answers. I bought my HD2 about 2 weeks after they came out. Used it for about a month and started using a couple different phones for a while. My HD2 sat on my desk with the battery out of it for about 3 months before I decided to use it again last night. Last night I plug it in to charge and no charging light and it wouldn't turn on. I let it sit all night and still nothing in the morning. I took it to the t-mobile store and they tried a different battery and charger and still nothing. They suggested to call customer service since it is still under warranty. I have not flashed any ROMs or or changed it from stock in any way. Any suggestions before I go the customer service route? I searched the forums and could not find any answers to my specific issue. I appreciate any help you guys can give me. Thanks!
What kind of charger are you using? It sounds like your battery is completely dead, and to get it to charge you MUST use a charger that outputs 1amp. The stock charger provides this, but most 3rd party ones don't. Try using the stock charger for a couple of hours, and if that doesn't work, you will probobly need to jump start your battery using a common 9-volt battery. If it comes down to that let me know and I can walk you through the process.
I used the stock charger that was packaged with the phone. I think you are right that it is completely dead. How would I go about jump starting it? Thanks again!
Its fairly simple really. You need a 9 volt battery, and 2 peices of wire. Simply attach one end of each wire to the 9 volt somehow(tape, wrap the ends around it etc...) and then put the other ends of the wires to positive and negative on your HTC battery, observing positive 9 volt to positive HTC battery of course. You will more than likely have to hold the wires to the HTC battery, which is fine, just dont let them touch each other or you will risk shorting out and/or bursting your 9 volt. Anywho, hold them there for 2-5 minutes. If your HTC battery begins to get warm STOP immediately, let it cool down, then put it back into your HD2 and charge it with the stock charger. While the 9 volt battery doesnt supply as much amperage as the charger, it does provide more volts of course(9-ish versus 5) and can cause the battery to overheat and in some cases melt. After no more than 5 minutes, your battery should have 2-3% of a charge, which is enough for it to be recognized by the phone, and enough for it to be charged by the wall charger. The overcharge preventing circuitry is the reason why you sometimes have to do this trick, if the battery becomes completely discharged(less than 0% power) the overcharge circuitry recognizes it as being fully charged, or faulty and therefore will not supply it with power. Try that, and see what happens! And if nothing does, let me know and I will tell yah the next step.
Worked perfectly. Thanks so much for your help. I knew I'd find the answer on XDA.
No problem friend, glad I could help you get it back up and running!
ashasaur said:
And if nothing does, let me know and I will tell yah the next step.
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kalel8145 said:
Worked perfectly. Thanks so much for your help. I knew I'd find the answer on XDA.
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shame! i wanted to know the secret next step! hehehe

New battery issues: can't calibrate, only boots via bootloader, won't complete reboot

Hi all, first time poster.
My Nexus 4 has been displaying behaving wacky. I've tried searching a ton, but can't find any posts with this collection of symptoms. Here's the story, please bear with me.
Two days ago I replaced the battery, left it charging all night, next morning it still would not boot. Every time I would just get the flashing red light. The only way it would boot was if I held volume down + power for 15 seconds, at which point inserting the micro USB cable would get the bootloader up. From there I could boot to android, but it would turn off as soon as I unplugged.
Charging it wirelessly made the battery hold charge, but still it would only boot if I did the 15-seconds-then-cable trick and chose "start" from the bootloader, or help volume Up +power. Simply holding the power button makes the phone vibrate three times and then show the flashing red light.
Once in Android, it would charge via USB and wireless. Debugging, etc. was also working. But if turned off, charging via USB gives the red light, and charging wirelessly doesn't show the white charging icon. Once back in Android, the battery indicator is all over the place, from 98% to 80% to 64%, back to 80%.I've tried calibrating, running the battery down and charging to full, but no change.
Now, every time I send a reboot command, from Android, fastboot, adb, bootloader, recovery, anywhere, the phone turns off but doesn't boot. I have to boot it manually.
At this point I went back to stock, using factory image (flash-all), and even during this I had to boot manually every time the script was <waiting for device>.
After a few more wipes and roms, I settled on Chroma (stock kernel, radio).
The system is running fine, but all the issues explained above persist.
Any ideas getting the battery to read properly? And what's with it only booting via bootloader or volume up + power. How about charging while off?
Thanks in advance for your help.
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
audit13 said:
Sounds like the battery is defective or something went wrong during the battery replacement.
The red light flashing when connected to a charger indicates that the battery is fully discharged.
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Thanks for the reply.
The phone charges (seemingly) normally when it's on, USB or wireless. But even at full battery, if I try to charge it via USB (computer or wall), I get the flashing light and no charge. Wireless works.
What could have gone wrong during replacement to cause this? Me actually messing up the hardware, shorting something?
My only option now seems to be buying another battery and testing whether it behaves differently.
Does the old battery work at all? If it does, you could try putting back the old battery.
Where did you get the replacement? I know that new oem replacement batteries are very difficult to obtain.
The old battery was totally shot. I bought the new one off of Amazon, but yeah total crap shoot if it's any good until you install it.
I'm just trying to rule out possible firmware and software issues before I gamble on another one.
So you think a dud battery could cause all of this stuff, from charging to booting issues?
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
audit13 said:
Yup, I think it's is the battery. According to many people, the batteries on Amazon are not oem.
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So, I'm just going to return this one and try to get a legit OEM.
For those on the same boat as me: I contacted LG United States and they directed me to https://www.encompass.com/ for parts.
They were not able to find the battery based on phone information, so I gave them the code printed on the actual battery I removed, EAC61898601 LLL. The battery cost US$28 plus $8 shipping (not the $9 I paid on Amazon). It's currently on a 5-day back order, not terrible I suppose.
I'll update here when I've re-replaced the battery.
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
witnit said:
Hi @dreamsignals. Did you receive and install the battery? How did it go?
I'm at the point where I need a new battery too, and I'm hoping you found the real deal and the install went well.
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Still waiting for it to arrive. There seems to have been a delay. I'll update here.
dreamsignals said:
Still waiting for it to arrive. There seems to have been a delay. I'll update here.
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Click to collapse
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
witnit said:
Sounds good. Finding and obtaining a legit battery for this phone is a bit of a monumental feat. Seems like installing it is the easy part in comparison
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It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
dreamsignals said:
It seems you were totally right. I've got nowhere closer to getting a new battery that actually works. All dead-ends so far...
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Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
witnit said:
Much appreciated for the update. I haven't found a place to buy a battery yet either that I feel would be the real deal. Will report here if I do.
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Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
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Click to collapse
We'll all be retirement age by the time these batteries arrive ; )
Maybe pin 2 battery connector broken. What is the battery temperature in ampere app ? When pin 2 broken not showing correct percentage and battery temperature. If can't read battery temperature or percentage correctly, phone can only boot via bootloader. Posibble you broken battery connector jack motherboard phone when disconnecting old battery. Or it's problem only new battery (inside battery or battery connector flex cable). Try to push battery connector by finger and hold, if percentage showing ok, you are broken pin 2 on motherboard phone and must been repair by professional. Watch this video
https://www.youtube.com/watch?v=ssOsIbk8R-c
having the same problem with a battery I just got replaced. Wish I read here before installing a new one
Didn't knew that Nexus detects where is an original battery or not. I guess it's not. Damn....
dreamsignals said:
Believe or not, the OEM I ordered the battery from back in November called me a couple of weeks back to say they finally had it in stock. Alas, it got lost on the way and never arrived. Waiting for a second shipment now. It's like a bad drawn-out joke, ha.
Anyways, it's back in stock if anybody is looking. I can't yet give feedback on whether it works. https://www.encompassparts.com/item/10742494/LG/EAC61898601/Rechargeable_Battery,lithium_P
Click to expand...
Click to collapse
Sorry to revive an old thread,
Did you ever recieve the battery? How is it? What's the date code on it?
I wonder if these batteries are re manufactured or pulled from recycled phones.

Note 8 is Dead.

Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing. ?
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
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Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
ShapesBlue said:
Unfortunately they kind of abandoned this. I have mine bought it used 2 years ago I think. Bought a battery after the seller told me the battery was going, it wasn't the battery and it still works just fine
Sent from my OnePlus 3T
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Ya, they seem to be focusing on the 10" tablet range.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
Click to expand...
Click to collapse
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
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If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
ShapesBlue said:
If you can avoid it don't get a battery off of whatever site your getting it from unless it's genuine Samsung. The knockoffs try to play it off as Samsung but it isn't
Sent from my OnePlus 3T
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sorry mate, you replied to the wrong guy, im not the one who's having the power problem :silly:
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
I have my father in law who is an electronics wiz looking it over
dtaylorr said:
I have my father in law who is an electronics wiz looking it over
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Good, get the qualified tech to check, battery dead or the chipset dead by using the multimeter for voltage etc.:good:
its still wise to change the power board, NOT repair the board bcos the board is very sensitive to be repaired even the "expert" at the repair shops I went thru the years cant do a good job repairing the power board. funny symtoms of note8, always ended in the powerboard, "sometimes it charge n sometimes it doesn't charge at all." never the battery. never had problem with the battery, yet ! :cyclops:
*not expensive to buy a powerboard n they send internationally.
PS" in the end i swop a new powerboard, my note8 comes back alive kicking n never need another repair for 3 years now.
dtaylorr said:
Well, my trusty Note 8 is dead. I've had this for several years. Love the 8" size and the SPen.
Two weeks ago the tablet was dead so I plugged it in for a charge. Came back several hours later to nothing. (Plug works fine) Tried a hard reboot via buttons, nope.
So I ordered a new battery, and got it yesterday. Opened up the case, replaced the battery and plugged it in. Well several hours later and still nothing.
As mentioned I love the 8" size and thr SPen. I don't see a newer version of this, so off to shop.
Click to expand...
Click to collapse
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
gooberdude said:
Ah another Note 8 waisted by flashing with a Note 8.0 firmware.
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By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
deranche said:
hi, you seems to have the same problem as mine,I replaced the charging board (see attached) common fault, purchased one from ebay.
you mentioned you replaced the battery ? sound serious problem or the battery was not connected properly ? some shops out to cheat, pretend that they replaced a NEW battery but actually its an old battery from somewhere. a new battery usually have a 30% charged
Note8 very easy to open, just the back cover, a screw driver will get the charging board replaced
:fingers-crossed:
Click to expand...
Click to collapse
ShapesBlue said:
By reading this nowhere did it say he flashed the wrong firmware
Sent from my OnePlus 3T
Click to expand...
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I did flash, but this was over a year ago.
dtaylorr said:
I did flash, but this was over a year ago.
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Click to collapse
its abt the power, power board simply means controller of all your power, dude :victory:
its a common fault in your note 8.0 all leads to the power board.
if handled normally ofcos :fingers-crossed:
forget abt giving the expert to repair the board, jumper wire works but only afew days or months. your best bet is replace the power board !!! end of repair, new life to your note 8.0 :laugh::laugh::laugh:

won't power on after battery replacement

Hello,
I just replaced the battery with a new one on my old Nexus 4 and now after I got the red light blinking at power up and had to told power + volume down to turn it on the percentage of the battery is incorrect. Also at charge it will not go above 50%.
I am writing here after I read all sorts of problems with the phone after the battery replacement. I have also attached a screenshot showing how wrong the reading of the battery is. It often enters battery saving mode frequently and exits in a few seconds.
Basically it's like reading the Voltage wrong at different values.
Please if anyone can help me I would deeply appreciate it since I really like the way the phone works, even in 2017.
Found that I'm not the only one with this problem. So the phone has a check system to see if it's original or not.
https://forum.xda-developers.com/nexus-4/help/battery-issues-calibrate-boots-via-t3439321/page2
wonder if I install Lineage OS if this will still happen. I will post feedback.
confirmed it happens is TWRP as well. I even tried to disconnect and connect it again. Looks like this phone is dead.
natzy85 said:
confirmed it happens is TWRP as well. I even tried to disconnect and connect it again. Looks like this phone is dead.
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This clearly is a battery issue. It seems that you got a duplicate battery. From where did you buy it?
Nitin
nitin.chobhe said:
This clearly is a battery issue. It seems that you got a duplicate battery. From where did you buy it?
Nitin
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Click to collapse
from a shop in Romania (a very good one that has all needed parts. The battery is identical to the one described in the replacement thread : https://forum.xda-developers.com/nexus-4/help/bulging-nexus-4-problem-battery-t3121956.
I don't think I can send it back thought. The battery is already glued to the phone now. Such a shame for the poor phone. I really had taken good care of it for all these years. Btw the phone now does not power on at all. I just get the red LED in the bottom and that's all. I can power it up by plugging in to an outlet, but the battery does not charge at all.
now it's behaving just like in this thread : https://forums.androidcentral.com/google-nexus-4/312151-solved-nexus-4-wont-turn-charge-3.html
Managed last night to get the charging phone icon appear but it showed 0% and I had it connected to my laptop.
I will try again tonight using an 220V outlet. Maybe the phone is not dead yet according to the forum above.
natzy85 said:
from a shop in Romania (a very good one that has all needed parts. The battery is identical to the one described in the replacement thread : https://forum.xda-developers.com/nexus-4/help/bulging-nexus-4-problem-battery-t3121956.
I don't think I can send it back thought. The battery is already glued to the phone now. Such a shame for the poor phone. I really had taken good care of it for all these years. Btw the phone now does not power on at all. I just get the red LED in the bottom and that's all. I can power it up by plugging in to an outlet, but the battery does not charge at all.
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That again shows that the problem is with the battery and not the phone or software. Don't you have LG service center where you can get the battery replaced?
Nitin
nitin.chobhe said:
That again shows that the problem is with the battery and not the phone or software. Don't you have LG service center where you can get the battery replaced?
Nitin
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not here, and I bet it would cost quite a lot of money. Wonder why they decided to check on the battery? Maybe because of the problems like Note had with the battery exploding thing?
nitin.chobhe said:
That again shows that the problem is with the battery and not the phone or software. Don't you have LG service center where you can get the battery replaced?
Nitin
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Click to collapse
why do you think the battery is to blame? Since I already found other people with the same problem of showing bad readings of % and also by not powering it up.
natzy85 said:
why do you think the battery is to blame? Since I already found other people with the same problem of showing bad readings of % and also by not powering it up.
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It costs around 20 USD here in India.
You wrote this " I can power it up by plugging in to an outlet, but the battery does not charge at all.", that's why I think this is battery issue.
Nitin
nitin.chobhe said:
It costs around 20 USD here in India.
You wrote this " I can power it up by plugging in to an outlet, but the battery does not charge at all.", that's why I think this is battery issue.
Nitin
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Click to collapse
They did replace the battery and now it works as new. Thank you for all the feedback!

Device temperature too low, can't charge oneplus 5

I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
steve-fox said:
seems like the thermistor in the battery died ,i suggest to swap the battery with a new one
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Click to collapse
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Abuzar991 said:
Are you sure that the temperature sensor is located on the battery or inside the battery? Because, if I buy a new battery that would mean I can not get it replaced if the issue is not with the battery.
I have to order it online as the battery is not available in the local market.
Click to expand...
Click to collapse
yes sir ,that why batteries have more than 2 pins ?..swap it and you will be good to go
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
Abuzar991 said:
Sorry for being overly cautious about the issue. I have searched some forums where people couldn't get the issue resolved even after changing the battery.
Still, I am thankful regarding your input and replies.
But is there, a custom kernel available where the battery sensor could be bypassed for the cell to charge?
Click to expand...
Click to collapse
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
steve-fox said:
yes sir ,that why batteries have more than 2 pins ..swap it and you will be good to go
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Click to collapse
steve-fox said:
i haven't faced this issue on the op5 ,but in the past i have faced it in other phones (not charging with battery is too cold message)either way a replacement is pretty cheap i would go for it ..(i don't think it's a good idea trying to dissable it ,the same sensor is responsible for the current that the battery is receiving so i don't think you can dissable it at all because the phone will not know at what amps to charge the battery,i bet it won't charge or extremely it will become galaxy note 7 bomb :silly: )
Click to expand...
Click to collapse
Thanks dear for the suggestion. Building up the courage to order a replacement. ??
daniel_loft said:
Before buying anything or opening the phone yourself contact OnePlus. If the phone is under warranty probably they will take care of it. (even if, many times, the battery doesn't have the same warranty as the rest of the phone)
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Click to collapse
Dear the problem is that the phone is not covered under any warranty. I purchased it locally from a shop that doesn't provide warranty for any phone. I live in Pakistan, I tried contacting OnePlus but seems like they don't have any official stores in Pakistan. I guess, there's a service centre with whom they have partnership for services.
I guess, I have to contact them.
Abuzar991 said:
I own an OnePlus 5 that I have used for a couple of months with stock OOS and locked bootloader and unrooted. I have always used an original dash charger and cable. However, few days ago the phone became unresponsive to the charger and after the battery died. When I reconnect the charger now, it gives a message that device temperature too low, can not charge and when I turn it on the battery shows 50% charge when I remove the charger it turns off after a short while. The phone didn't suffer any drop or water damage or any other kind of accident. The phone is not under warranty so, I need to find a way to charge the phone. I have searched for the problem on many forums and some point out to a faulty temperature sensor on the battery and others point to the daughter charging board while some say there's an issue with the motherboard. Is there anyone who could troubleshoot the problem precisely.
Or, Is there a way, to flash a custom kernel which could turn off the temperature sensor on the battery, if it's there.
Also, needed to know that will the problem go away after a battery replacement?
I have wiped cache and data, downgraded the phone from Pie to Oreo and nothing seemed to work. Some people suggested putting it to rest for 24 hours, I also did that, but to no avail.
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Hi, just curious about the update on this one? I've also encountered the same issue on my OP5 and still waiting for the battery replacement I ordered hoping that it is a faulty battery.
I didn't have the low temperature issue but my charging port did start to fail so I replaced it and the battery last month. The hardest part is getting the back off. The screen snaps in much tighter than most phones I've worked on which were glued shut.
I got my parts from E-Trade supply but I never will again. The charging port I got for an iPhone 6 I'm repairing was defective and they would only credit the part and not the $22 in shipping I paid them. They eventually did, but only because I bought several items over the past few years and I started putting up bad reviews on them. Never again.
The parts for the OnePlus 5 were okay although the brand new battery is only at 91% health. The original 16 month old one was 83% still a gain.
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
[Update] Was able to bring my OP5 to a local tech who is trusted to fix OnePlus devices but unfortunately the problem on my phone is with the motherboard. Tech already tried replacing the battery as well as the charging port to no avail, so I may have to stick with my OnePlus 5 permanently connected to a power source while I wait for the upgrade(OnePlus 7) to be released.
The same thing with me, I trying now to fix this, but... I can,t
Mobo issue
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
aanishjangra said:
Hey brother, did the battery replacement fix the issue?? I have been having the same problem since today morning.
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[UPDATE] A Battery replacement by OnePlus solved my problem. It also fixed certain other issues I was having like 3hr SOT, random shutdowns before reaching 0% etc. Cost me ₹1600 (around $22.5)
Jhem OP5 said:
After almost a month with the local tech, he was able to order a spare part for the issue with my OP5 motherboard. Fingers crossed hoping that it will be fixed within this week, it already cost me $100 :crying: I'll update on which part needs to be replaced if the issue is with the motherboard itself.
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Good luck. I hope your issue gets fixed soon
Man I paid about the same for the battery and replaced it myself. But at least I didn't have to send it away. Unfortunately my only other phone (HTC one M8) doesn't work on my carrier.
[Update] My OP5's alive and kicking again. It cost me $40 for the board to be fixed, $60 for the front glass replacement.
Here's the pic of what was replaced on the motherboard
Sad to hear this is still going on with OnePlus phones. I had this problem with my 3T. Replaced everything, except the motherboard. I'm figuring it's that, but at this point I don't care. A replacement is anywhere from $80 to $150. You could buy a new 3T outright for that price.

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