Msm_otg wakelock - Galaxy S3 Neo Q&A, Help & Troubleshooting

Hello everyone.
So there's been a quite few roms around the last weeks enough updates and all that. I noticed that on all roms(literally all of them cm11,cm12.1,RR,MOTION ROM) I get a wakelock named msm_otg after I fully charge my phone and disconnect my charger. This wakelock disables deep sleep and doesn't let the phone sleep on screen off. Is there anyone that can confirm this and maybe we can try a fix? Only fix at the moment is to reboot the device but I don't see a reason why I should always reboot my phone after I charge it. (my device is gti9301i)

Mike20017 said:
Hello everyone.
So there's been a quite few roms around the last weeks enough updates and all that. I noticed that on all roms(literally all of them cm11,cm12.1,RR,MOTION ROM) I get a wakelock named msm_otg after I fully charge my phone and disconnect my charger. This wakelock disables deep sleep and doesn't let the phone sleep on screen off. Is there anyone that can confirm this and maybe we can try a fix? Only fix at the moment is to reboot the device but I don't see a reason why I should always reboot my phone after I charge it. (my device is gti9301i)
Click to expand...
Click to collapse
I think i read somewhere this wakelock is related to when you plug you phone to a computer. Do you charge your phone using pc?

http://forum.xda-developers.com/showthread.php?t=1963792
It is already known with Sprint GS3 (Snapdragon S4)

@zigbye82 nope I use stock charger :-/

The only solution, as for now, is to restart your phone after being charged.

I would suggest that you try charging using a different cable or charger and see if problem is still there. For me this wakelock is high when i charge with usb but goes away when i disconnect.

zigbye82 said:
I would suggest that you try charging using a different cable or charger and see if problem is still there. For me this wakelock is high when i charge with usb but goes away when i disconnect.
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Click to collapse
What cable/charger combination helped you? :-/

I dont have this problem. What i'm saying is when i charge my phone on pc the Msm_otg wakelock is high but it goes away when i disconnect from pc. When i charge with my charger i dont get this problem. Maybe you have a defective usb cable or charge.

zigbye82 said:
I dont have this problem. What i'm saying is when i charge my phone on pc the Msm_otg wakelock is high but it goes away when i disconnect from pc. When i charge with my charger i dont get this problem. Maybe you have a defective usb cable or charge.
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Click to collapse
But I use stock charger :/

Mike20017 said:
But I use stock charger :/
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Click to collapse
I dont think you are understanding me.
What i'm trying to say is that you may have a defective usb cable. Try a different cable and see if the problem is still there.

zigbye82 said:
I dont think you are understanding me.
What i'm trying to say is that you may have a defective usb cable. Try a different cable and see if the problem is still there.
Click to expand...
Click to collapse
Confirm! This wakelock is related to change state in the internal memory and usb state. Change the cable and check your kernel. In Cm11 and Cm12.1 there is no problem. Ive got this wakelock when using my phone like external flash drive. Don't worry
If you keep getting issues, just reboot right after unpluged the device.

Their whose attempt to resolve this in last public Samsung source. Did it work I don't know?
Recommendation goes for kernel makers along with rom maker's to disable the future on kernel side (as it's been done for CM13).
For those who would say that they need USB OTG I would say it never whose handy anyway as thanks to not power compliant USB controller QC traditionally used it requires external power source & cable with a plug for it.
Using any cable or charger won't change this! All do I admit that charging module placed in cellular modem section can be itchy (from jamming l at full charged to celullular network collapse until whole module is automatically restarted & when that fails to happen even causing kernel panic [making phone to restart]) so use quality cable's/charger.

Related

HD2 Died - Power Problem

Thats right.. last night i left my Leo charging, today when i woke up i noticed that the battery level was very low so.. i unplugged it and plugged it again, noticed that the orange led wasnt lighting up, neither was the phone charging.
The phone gets very very very hot when plugged to charger or USB port on my computer and does not charge at all.
Tried it all, left it all day long with the battery out of the phone, tried charging without it in.. and nothing..it just gets very hot where the connectors (pins) make contact with the battery.
Now im trying to charge the battery on a cradle to flash it with stock rom and SPL to get it to warranty..
Any of you guys has any thoughts?
I see i posted in the wrong section.
Thank u mod
Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC" is checked.
Sean3 said:
Do you always charge via usb into pc? Is your cradle plugged into the wall or pc? I don't know if you have done this, probably so, but check in windows settings->system->Power and inside the battery tab see if the "When phone is on, do not charge the battery when connected to a PC."
Click to expand...
Click to collapse
Yeah.. it crossed my mind to check for it, and that option is unchecked.
Though the charging "orange" led doesnt turn on even if the phone is off.
I usually charge it via usb->pc, allthough i tested with the wall charger and nothing.
I suspect it must have been a power surge that burnt in some way the PBC of the "charging module..thing"
Thanks for the suggestion
i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.
Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.
Jack E said:
i'd check that none of the pins for the battery are in contact with each other if there is heat in that area.
Click to expand...
Click to collapse
Yep already checked it..although if it was something wrong with the pins the phone wouldnt turn on.. i dunno
Sean3 said:
Ok, I'm assuming then that the phone works, but just has low battery at the moment. If that's the case then it doesn't appear to be the battery or the leads. Any chance it's the cable? That of course assumes your using the same one with the cradle. I ask because my device didn't come with a wall charger, just a usb cable so I had to get a few extra plus a wall plug-in with a usb port.
Click to expand...
Click to collapse
I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?
BillReed said:
I have a car charger also.. and nothing.
Your leo didnt came with a wall charger?
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Click to collapse
Weird, but unfortunately it didn't. I think being in the US and getting the device from Telstra in Australia may be why I didn't. Well, if it is a hardware problem and you can't get it to charge from the device, I believe you can get a cradle that will allow you to charge the battery independant of the phone. I know it's not the best option on the planet, but it would get your battery where it needs to be to flash and confirm whether or not it's a charging issue with the battery itself.
Come to think of it, this did happen to me several weeks ago. I plugged the phone in before bed as usual and noticed the charging light didn't go on and the battery drained overnight from about 60% to 15%, which it shouldn't have done. Not in standby at least. Soft-reset the next day fixed it. It hasn't done it since. I was installing a bunch of things that evening, which may have been what did it.
I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english
mikelebrat said:
I had a same problem with my hd2 and by some miracle and few days of pain
it workd again...and it workd about 5 days and same thing happend al over again...and I think I have solution!
It may be stupid but it work for me...
try to connect your hd2 to charger but without battery and then insert the battery and it should start up your phone and charging...
I apologizes for my poor english
Click to expand...
Click to collapse
I'll try that when i arrive home..

[Q] Overnight: Charging to 100%, then discharging while still connected?

Hi there,
got a strange problem.
I plug in my N4 in the evening, it is loading up to 100% and there it begins to DISCHARGE (or in other words, stops to hold the battery at 100%) although still connected to the charger. In the morning I unplug the phone and have just around 70% left ... see attached screenshot.
Using stock charger and cable that came with the phone.
I hope this is not intended by Google? Running Android 4.2.1 Stock.
is this the only time it happened?
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
Sent from my Nexus 4 in a Faraday cage
KyraOfFire said:
It is probably because of the charger. They definitely didn't include the best charger out there try another charger, you'll see improvements.
Click to expand...
Click to collapse
Thanks! Used my equipment (powered USB hub with another micro USB cable) from old phone until yesterday, and read about charging problems when NOT using the charger and cable that came with the N4. To see if that is maybe the problem I therefore unpacked the "stock" cable and charger - but it didn't solve the problem.
The most strange thing is, that it charges perfectly up to 100%! I would expect then that it stops charging to avoid overloading, but that holds the charge level at 100% until unplugged. I think this logic is not within the charger, but controlled by the phone itself (Software / Hardware Unit)?
IINexusII said:
is this the only time it happened?
Click to expand...
Click to collapse
Have the N4 about 1 week now and I realized this happening at least 4 times now. I'm usually plugging it in every evening and unplug it in the morning.
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
Sent from my Nexus 4 using xda premium
Locksmith81 said:
Its intended as a safety measure so it doesn't over charge when its 100 percent.... It's always been that way
Click to expand...
Click to collapse
Hmmm ... never experienced this 15 years mobile phones (at least 4 of them using Android and tons of different ROMs ...). What would be the purpose to plug in your phone in at 22pm, stop charging at 1am and begin the fresh day at 7am with again 30% loss of capacity? I would need to carry my charger stuff all day with me ...
As I said, I fully understand that it stops charging at 100% to avoid overloading - and also see the sense in this here -, but usually it should HOLD it at 99-100% until you unplug and not lose capacity while still connected to the charger.
Cheers
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
Just found this one ... maybe I'm not explaining my case very well, but it seems I am not alone ...
https://code.google.com/p/android/issues/detail?id=39919
beegbear said:
did you plug it into a USB hub that was plugged into a computer? that might be your problem. My N4 has issues charging from USB ports... it never holds charge properly.
Click to expand...
Click to collapse
UZ7 said:
This happened to me previously, ended up swapping my charger back to my Samsung OEM one and havent had the problem again.
Another time that this could happen is if you're charging via your USB port on your computer and you shutdown your computer which it will still show the charging icon but the status says not charging which could be changed by replugging the phone and/or having BIOS settings that enable usb power draw etc...
Click to expand...
Click to collapse
Yesterday I used the wall plug. All the years before I used a SEPARATELY POWERED usb hub. Even if the PC is shut, the hub provides power to the ports. Anyway, it doesn't matter - Charging is working perfectly on wall plug, usb hub, stock cable, non-stock cable ... before reaching 100% and phone disscharges. Picture in 1st post illustrates the disscharge while still "charging" (last bar at the bottom)
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
beegbear said:
it's def. not normal. mine doesn't discharge, it can stay plugged in all night and it'll say 'CHARGED'
Click to expand...
Click to collapse
Exactly what I would expect! Now that I found the others on code.google.com having the same issue I think there was a batch of devices having it and that I might need to RMA ...
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
UZ7 said:
Well the reason why I was mentioning the charger (unless you've tested another one) is because I was using the original LG oem charger and for a while it would give inaccurate readings on multiple occasions. Example being I woke up (used wall charger) and it said 70-80% and the charge icon was still there but on the status it said 'not charging'. Another time was when it said 96%, unplugged and replugged and it charged to 100%. Then I use the phone for a couple of seconds and it drops down percentage again 96%~ and when/if charged it will say 100% again (giving a false reading).
I was thinking it was the cord because I used my bro's LG charger and it charged the phone 96, 97, 98, 99, 100 and not 96 -> 100% therefore the cord may have been the problem. Went back to my Samsung OEM charger and it has been fine since then and never had any discharging.
Are you using stock kernel?
Click to expand...
Click to collapse
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! The "event" invoking the disscharge to me is the reach of 100%. Maybe this is a misbehavior of the overloading protection, to stop charging (as intended), but not restarting to charge at lets say 99% or 98% to get back to 100%. This would mean that when I'm using navigation in my car I would need to reconnectfrom time to time to trigger the charging again.
Traxter said:
I'm on 4.2.1 stock yes.
Thing is, that I'm not plugging it out! While being connected it suddenly starts to disscharge - Why the heck would you disscharge when you have a power source connected?! This would mean that when I'm using navigation in my car I would need to reconnect once and then to trigger the charging again.
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Click to collapse
Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
UZ7 said:
Yeah I know what you mean but its odd that I had this problem as well but disappeared when I swapped.
As for my USB/PC, that charges when the computer is on and off but when I turn it off, I would have to replug the phone to get it started again as it will have the same "charging icon" w/o it actually charging. My guess is that if the power source loses its power, even if its temporary it will stop charging. But when I using my Skyrocket a few months back I never had to replug the phone onto my computer to get it charging again but I do know that the computer will temporarily cut off power when you shutdown and bring it back to charge plugged devices. (didnt change any power states in BIOS).
So most likely it is something with the phone but it could also be a setting or some software error triggering a fail-safe or something.
Click to expand...
Click to collapse
I see definitely some issues in the charging logic in both of our cases here. You shouldn't have to replug your phone if you send your PC to sleep, as long as it still outputs the USB power. Since I would not expect the decision to charge or not to charge in the wall plug or in the USB hubs, I can only hope it is not a hardware problem of the charging electonic, but a software problem which could be patched. Also wouldn't I wonder if this has to do with the wireless charging option of the phone ...
come to think of it i had the same problem. charging from the PC when off via USB it would do the same thing as OP. charging through the wall works fine.
Well just found out I am maybe reposting the issue as I didn't find this initially ... similar (or same?) problem described here: http://forum.xda-developers.com/showthread.php?t=2031246

[Q] Galaxy S4 won't charge

I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Having exactly the same problem... couldn't find over the internet a solution yet or a position about it...
Affraid it's a hardware issue and have to send to the assistance...
Anyone know what to do?
Yup having the same issues - but i noticed only having charging issues when battery reaches 20% or the low battery notification pops up
it detects that a usb is connected but it wont charge
Solutions:
- dont let it go below 20 which is ****
- some people claim that if you use a 5pin charger instead of the 4pin which samsung includes solves the prob
Mine is a little more serious I think... haven't found a solution like that yet.
I have to connect/disconnect multiple times and it suddenly works.
But between those connects/disconnects it presents multiple problems, it appears on notification bar "Dock Connected", sometimes appears "Dock Connected" and on the notification bar appears "Suggested Apps (Anchoring)", other times it appears "Dock Connected" and the volume bar appears on the screen and stay there freeze (the phone works, but the bar doesn't disappear)... Sometimes the phone starts charging and suddenly stops, other times it says it's charging and if I remove the charger it keeps the charging symbol on the battery icon...
It's completely crazy, gonna take to service I guess.
Have you tried blowing out the usb connector on the phone with a can of compressed air?
If there is a minute piece of dust there it may be shorting something out - error that dock is connected. I know this happens to other phones, there was a big thread about it on the S3 forum. Might be a simple little thing like that...
Unfortunately that doesn't work for me, will send to service, let's see.
have you solved this problem and how?????
rokashi said:
I should clarify the title by saying that trying to charge this phone is resulting in a number of odd results.
So firstly, I've tried using the wall-mounted AC charger. I then tried using USB on my computer, in 3 different usb ports. The phone was charging perfectly less than 24 hours before this problem began.
I plugged it in as per usual, and it didn't show the little lightning bolt on the batter icon like it should. It wasn't registering that it was plugged in. I tried plugging it into my PC, and it wasn't showing that it was connected via USB. In addition to that, my computer was failing to install the drivers for it. I went back to the AC charger, and tried a few different outlets, including one on a power strip. Nothing worked.
I searched online, and found that other people had this problem, and could only fix it by resetting to factory default settings. One person even had to do it twice to get it to work. So I did this, and it still didn't work. I tried charging my old phone with this Ac charger and cable, and it wouldn't work either. So I thought it must be a fault in the cable. So I dug up the cable (also micro-usb) for my old phone, and tried it. It worked just fine for my old phone, but my S4 still had the same problem, but with something new. It would say "Dock connected" but still not charge.
As of right now, it seems to be charging properly with my new AC mount and old usb cable, but I'm worried that this could happen again. Considering this seems to be a problem for other people too, what should I do about it? Is there some way to prevent this sort of thing from happening? Was it purely the other cable, given the fact that it didn't work with my old phone either? I'm on an extremely tight budget, and this phone is my only way of being contacted for job interviews, so having it in working order is very important. Any advice would be very appreciated!
Click to expand...
Click to collapse
have u sved this problem ??
ihave same problem plz rply.
jkgohil29 said:
have u sved this problem ??
ihave same problem plz rply.
Click to expand...
Click to collapse
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
ZonderZout said:
Yep, chalk up one more with the same problem!
At first I thought it had something to do with Aviate, a custom launcher from Yahoo (actually a pretty sweet one at that!)
But I guess not.
My work-around is to reboot the phone while connected. It charges fine while turned off and seems to keep charging when booting while plugged in.
Still... this is a stupid work-around and I want this fixed properly.
Any news from any of you guys?
Click to expand...
Click to collapse
Had this problem today. Suddenly out of nowhere "Dock is connected" message appeared after plugging the charger in and out. Tried to clean out the dock with stick and cotton on the edge. Then turned off and plugged in charger. Problem exists. Phone charges but stops regularly. It is very annoying when you dont know how to fix this kind of problem.
Any new solutions?
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
Right after this post, I froze the app "battery doctor 4.9.2" using Titanium Backup Pro (you can just uninstall it i guess). Then just plugged charger and now it's already Almost 90% without any interruption.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Amazing! I've dealing with this problem for weeks and internet didn't give me any good answer, but the whole problem was a baterry monitor apk that for some reason was interfiering with the charger. Thank you so much!
I had this problem too and in my case it was a hardware problem. When i start the charging it kept repeating the start proces of charging with the vibration and the grey battery icon(in case the phone was turned off). The battery icon with the green charging light just didn't showed up. I tried many things but nothing helped. I let the phone keep charging for the whole night but in the morning i saw that it didn't charged anyway!
Then i went to a local phone reparation shop(none official samsung) and they knew immediately recognized the problem and it was the usb/charging connector where you plug it in the phone. They fixed it in 1 hour for a cheap price and from then(i think a few months ago) it charges back perfectly. It seems it's a disease with S4's.
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Kamo777 said:
In my previous post I was happy thinking that all this charging problems were solved after uninstalling battery apk. But, in fact, my S4 charges very slowly after that incident. I have tried two other samsung adapters (galaxy s4 mini; grand prime). First one results the same (up to 5 hours charging), the latter was comparably shorter (up to 3 hours), but still slower than it used to be (2 hours normally). So I highly suspected the hardware might be the reason. Thank you for your information, now I will also have the phone checked at some local repair shop. And give feedback of course.
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
You probably got some water damage in your port. What you need to do is clean it. I used pure alcohol and a toothbrush for that. After that I flashed a custom kernel so I could enable fast charge true usb.
That's the reason your phone is charging slowly, it thinks it's connected true usb. So you need to boost the usb charging. After a few charge cycles I could revert back to my standard kernel and the problem was fixed.
I think ur right Lenny.
Mine S4 got wet last weekend and now i am also getting the " Dock is connected" message when i plug in the charger cable.
I can charge my phone but sometimes while charging i hear the sound go off and on what you hear when unplugging the charger.
I will try your solution and hope it will fix mine too. Thanks for posting ur tip!
I suggest you go buy a new genuine cable for an s4, the s4 does actually require a special cable capable of 2A charge rate otherwise you can end up in all sorts of bother.
Thank you all for sharing tips. I cleaned the port as suggested, then replaced my cable. Now everything is back to normal.
Sent from my GT-I9500 using XDA Free mobile app
Lucky you :good:
Same problem - galaxy s6
Hi there - same problem, on my 128gb s6. started this morning. Yesterday everything fine, would charge when connected via USB to both laptop and to regular samsung usb power unit. Have now tried 3 different USB cables including the samsung cable, 3 different usb power units and of course tried all 3 cables in laptop usb port. Have checked phone's usb port - clean as a whistle. Have rebooted both connected and unconnected. Started getting 'dock connected' message, now it just wont charge, although starts up fine. I take very good care of the phone, so no water damage or untoward shock damage (never get it wet, never drop it). Remaining battery charge seems to fluctuate between 30% and 40+ %, depending upon whether it's plugged in or not. If I turn it off, then connect usb cable, the phone just reboots, still not charging. I then turn it off and see no green battery charging screen, as I used to seen when connected but turned off. Should I just hard reset and take to repair shop? Still under warranty.
I would return the phone for a warranty repair. Software would not usually prevent the phone from charging when powered off.
As a final test, see if the s6 will charge wirelessly, assuming you have access to a qi charging pad and the s6 has a built-in qi receiver like the North American version of the s6.

Dead YD206

So YD206 about a month old. Was connected to official yota charger (via a magnetic usb cable), noticed the plug at the phone end getting quite hot. Phone now essentially dead, wont boot, doesn't seem to charge. We also realised the charger had come out of the wall socket. But the yotaphone light was intermittently flashing on the charger.
Whilst I am inclined to blame the magnetic charging cable, is it possible for current to flow in reverse from phone to charger and essentially discharge the phone battery below acceptable levels?
Any advice on rebooting it (can't remove the battery like I would on a Samsung) so whats the procedure?
Just a follow up charger not the issue, it crashed in use and the power button became non-responsive, with the screen off, and the e-ink display on but also unresponsive. Did not turn on when connected to a charger. However when I connected it to my pc it did register in device manager as MTP device, so I knew it was still alive. Removed the sim and held the power button down for 10 seconds then it rebooted.
Hope this helps anyone else with a similar problem.
Failing that it would probably have to be left to discharge (might take a while if nothing is running) then powered back on with charger attached.
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
SuperTukan said:
I have similar problem. My phone got hot while not charging (about 15% of battery) and crashed. Then forced reboot (hold power button for about 10 seconds) helped while phone was connected to Yota charger, battery was dead, but phone booted (EPD on, did not check rest) and got to about 81%. After removing it from charger, same thing happened again, no luck with forced reboot this time. Phone was blazing hot and did not respond, then crashed again. No response after connecting charger or forced reboot. Any experience with this issue appreciated.
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It seems a battery issue. Have your Yotaphone a valid warranty?
casaprocida said:
It seems a battery issue. Have your Yotaphone a valid warranty?
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Click to collapse
I am not sure about my warranty, bought it off AliExpress, I guess I could try to send it to manufacurer (i heard Russia provides repair service).
EDIT ( t + 2 days): I managed to start my Yota again. I connected it to computer and after about 5 minutes, magic happened and phone started all by itself. I will try to find out more, will update this as soon as I find something
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
tomgaga said:
Man, you are more lucky than me, I have a dead yotaphone lying around here. It also died after connecting it to a bad power source.
In my case it was the usb-port of a monitor.
When I checked the usb-port with a cable with a volt/amp display I saw that it was going on and off very quickly.
But so I would say be careful where you connect your yotaphone to, it does not seem to handle weird power sources all too well.
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Click to collapse
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
SuperTukan said:
I actually thought about burning charging circuitry a lot. I wonder, if you would be able to test wireless charging. With some luck, it is independent enough to not be affected by burning micro usb charging route (depends where high voltage safety is implemented). If this make any sense to you, please give this a try (I think IKEA is place to go, they should have working wireless chargers in their model setups) and report back. If I am wrong in any aspect, I'd appreciate any correction with explanation.
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Sorry for the late reply, did not see the quote, but it does not work with wireless charging either. I think the battery still has a lot of charge too. Thing is that the Motherboard also gets hot after a while when I try to charge it. I'm pretty sure my motherboard is dead. But I have another Yotaphone now, so maybe in the future I will test with every separable part replaced.
I use the charger from my iphone. It works great, although with the yotacharger also works well. Attention that I have a YotaPhone YD201 with Russian base and european compilation. Like I said the Iphone charger works great and doesn't warm my Yotaphone 2 . It might be a solution for your problems with charging.

Phone stops charging after Oreo Update. (On my second phone right now)

First of all I'm very sorry for posting on a developer Forum, I had lurked here for about a month looking for an answer and I can't find it. I wouldn't had made an account otherwise.
Here's my problem, my phone randomly stops charging (not notice neither) since the Oreo Update. I believe is because of the update because I return my old phone and bought a second phone and decided to leave it on Nougat, I decided to update it to Oreo because I missed notification badges and the day after I already had the same problem.
Things of Notice:
*Both phones where new and on the latest security patch.
*My phone does charge overnight when in wall socket but will stop charging when I used the USB on my car (my car has a USB adapter but if I charge it there, it will keep READING USB and repeating the cycle)
*Phone also stops charging when I use an extended battery. (I'm an avid Pokemon Go Player)
*Restating the phone a couple of times, fixes the issue.
Is there anything that I can do? everything else about the phone works perfectly (Facebook takes a long time to load but that's it). If there's an answer already please forward me to that post. Thanks again
Could it be because the update enabled quick charge, so now the phone requires a bigger energy output from the USB?
Does changing the cable help? If not, try doing a factory reset.
kdragon said:
Does changing the cable help? If not, try doing a factory reset.
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Since this is my first phone with USB type C I only have the one cable. I had notice the battery backup is charging so it seems like a problem with the car charger but I need to test it first. What charging output do I need to charge a modern phone like this?
Winterfang said:
Since this is my first phone with USB type C I only have the one cable. I had notice the battery backup is charging so it seems like a problem with the car charger but I need to test it first. What charging output do I need to charge a modern phone like this?
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Anywhere from 0.5A (laptop USB port) to 2.5A (tablet charger) should work. Can you test charging from a computer?
kdragon said:
Anywhere from 0.5A (laptop USB port) to 2.5A (tablet charger) should work. Can you test charging from a computer?
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Click to collapse
I'm sorry I answer this late, I was unable to log into the site from my phone. (forgot the pasword). I did some testing in the weekend and it did charge on my laptop, it charge extremely slow., Just 3% in like an hour. (with constant use).
I kept using it with my power bank it kept charging reliably as well as in my house. But it keeps having the some problem at the car, So here's what I'm wondering. If I use one of those 3.0 USB car chargers will it charge my phone? without a problem to my car? I don't know if this phone supports fast charging (the specs says yes but I never seen the fast charging message with the regular charging)
Winterfang said:
I'm sorry I answer this late, I was unable to log into the site from my phone. (forgot the pasword). I did some testing in the weekend and it did charge on my laptop, it charge extremely slow., Just 3% in like an hour. (with constant use).
I kept using it with my power bank it kept charging reliably as well as in my house. But it keeps having the some problem at the car, So here's what I'm wondering. If I use one of those 3.0 USB car chargers will it charge my phone? without a problem to my car? I don't know if this phone supports fast charging (the specs says yes but I never seen the fast charging message with the regular charging)
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Click to collapse
No worries. Yes, laptop charging is slow.
I'm not sure if the stock ROM supports fast charging but custom ones do, and it can't harm your device. I don't see why it would harm your car if it was made for it. Maybe your car's USB port broke.
kdragon said:
No worries. Yes, laptop charging is slow.
I'm not sure if the stock ROM supports fast charging but custom ones do, and it can't harm your device. I don't see why it would harm your car if it was made for it. Maybe your car's USB port broke.
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Click to collapse
I see, I'll buy one of those quick charge car chargers and if everything goes alright I'm keeping the phone. I really like the look and camera and my only annoyances with it come from Stock Android.
Winterfang said:
I see, I'll buy one of those quick charge car chargers and if everything goes alright I'm keeping the phone. I really like the look and camera and my only annoyances with it come from Stock Android.
Click to expand...
Click to collapse
Alright, good luck with the new charger.
Update: New charger works perfectly, I'll keep the phone. Thanks a lot man.
Winterfang said:
Could it be because the update enabled quick charge, so now the phone requires a bigger energy output from the USB?
Click to expand...
Click to collapse
Thanks for posting your problem and the answer!
I have had the same reaction on one of my phones after updating to oreo.
Changing the charger from a 1A model to a 2,4A model solved the issue.

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