Database Users

Help: Evo not syncing GMAIL

Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan

bry21317 said:
Hey,
I have had my Evo for a week or so now, and LOVE IT. For some reason it all the sudden has quit syncing my Gmail Emails. If I manually open my Gmail account, and click Refresh under Menu, it will download the new emails. Other than this, its not syncing them.
I have double checked under the Sync Settings in the Settings area, and they are all set to sync.
What have I done, or not done to make this happen?
Thanks,
Bryan
Click to expand...
Click to collapse
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.

Stock rom, but I have run Unrevoked Root program. Thats all I have other than the stock rom, and a ton of programs.
Bryan

I noticed this today as well. I thought it was just me! It seems to happen regardless of whether I'm on 3G or Wi-Fi. I'm running stock 2.1; no root. It worked perfectly from day one, and I only noticed it today. For some reason, I don't think the phone is syncing with the Google... or GMail isn't pushing it out to the Evo.

Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.

Yea, I am thinking the same thing, something with the Gmail Servers, if I am not the only one having the problem.
Figured it might have been something that I had installed, but I guess not.
Maybe a google techy will figure it out for us.
Bryan

ortizdupri said:
Yeah, same here. Tried playing with various settings - was syncing this morning, then quit around 10:30-ish. I'm assuming it's something on the backend and not a problem with the phones.
Click to expand...
Click to collapse
yep, same here. not worried about it, it'll be back

I'm glad we got this thread started. I was beginning to think I was going crazy, or my phone was at least. The last thing we need is another "problem" occurring with our phones.

Is it ok that knowing you all have the same problem makes me feel better? haha

I also noticed that my Google Account (Menu>Settings>Accounts & Sync>Google) hasn't updated in a few hours since giving it time to "work itself out." I know that if I update it manually, it'll push the Gmail through, but I don't understand why the Google sync would just stop updating on its own.

Just giving an update.
Didn't seem to get Gmail to sync today. I don't know whether this problem is isolated to a select few of us but I wanted to fix this and just resorted to resetting Gmail. I followed the instructions here, and it's been working as it should for the past few hours... I hope it lasts...
Directions: (Edit, I'm unable to post links so here are the instructions)...
Troubleshooting: Problems with sync
On Android devices, the Gmail application is automatically synced with the Gmail server, and vice versa. If you experience problems with syncing, try clearing your device's Gmail application data and doing a fresh sync with the server.
Just follow these steps:
1. Press your device's < Home > button, then press < Menu >.
2. Select Settings.
3. Select Applications, then Manage applications.
4. Select Gmail Storage.
Note: If you don't see 'Gmail Storage,' press < Menu > again, then select Filter > All.
5. Select Clear data. Answer OK when prompted.
6. Return to the list of applications by pressing the < Back > button on your device.
7. Select Gmail and then select Clear data. Answer OK when prompted.
To restart your device, press and hold the < Power > or < End call > button, then select Power off. Press the < Power > or < End call > button to power on.
Your device will re-sync with the server after restarting (this may take several minutes).
If the above steps don't resolve the issue, check to see if you have any account notifications on your device.
Press your device's < Home > button, then press < Menu >. Select Notifications. If you have any system notifications about a sign-in or password error, you should make sure your account information is correct in order for Gmail to sync.
Click to expand...
Click to collapse

I did the same thing and mine started working fine last night also.
Still working today.
Bryan

Had the same problem. I had two Gmail accounts syncing. I tried the fix above but it did not work. I removed the 2nd Gmail and did it again and then it worked. Not sure why. Wanted to post this if anyone had the problem that was not being fixed to try deleting multiple Gmail accounts.

Google Not Pushing to HTC EVO
Hey guys,
I wanted to state the fact that I am having the same problems and thought that I would get it out there.
I originally had 11 email accounts syncing with my device, and all were flawlessly pushing the mail to me as it came thought Google's servers. I have noticed that over the past few days that I have had to do this syncing manually by going into the app and pressing refresh.
I am deleting all my email accounts except the main two and forwarding all the others to the main email account.
Here is the kicker... I also have Google Voice and it has stopped syncing the text messages to me as well. I just now received a text from my sister that she sent yesterday. (Just arrived as I am typing this and it is timestamped for yesterday.)
I am testing this out to see if deleting 9 email accounts, deleting the Gmail storage through the application settings menu, and rebooting my device will help.
I do also want to add: I am utilizing the Task Killer application. I have enabled in the settings the option of viewing all of the background tasks. I have ignored everything that says Google on it, Gmail, or has the words sync in it. (Before it was killing all the apps and background tasks things.) I am on the Stock 2.1 rom and I am not rooted with my HTC EVO.
I am going to see if this works - and if it doesn't you will hear back from me.
Good luck to the rest of you guys out there experiencing the same problems with your Sprint EVO. (I still love the device and hope this is a minor bug...)

Update: Right now everything is working correctly... We will see tomorrow. Good luck guys and gals.
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i started having gmail sync issues this morning. around the same time i turned off calendar sync to see how much it improved battery life.
although the box is still checked to sync, i've had to manually sync gmail all day.
i guess the next step is to re-enable calendar sync and see if that fixes it.

I've had problems with gmail auto syncing as well. This is what I've found gets things back in order..
clearing data for the gmail apps, I also clear data for the other google apps just to be safe.
Then I go into gmail and set settings>labels>inbox to "sync all"
I also learned that shutting down gtalk also breaks gmail auto sync, not signing out, stopping the app. I had sartup auditor set to prevent gtalk from starting on boot, when I let it start up on boot my gmail sync's just fine.

zhensley said:
Mine started doing the same thing today. Have you rooted/flashed a new Rom? I am rooted and running Fresh .3.
Click to expand...
Click to collapse
You are not alone. I have a friend with a BlackBerry storm from ATT which stopped syncing about the same time. It could be a problem at their end.

Still syncing today!
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Sent via the XDA Tapatalk App

Mine stopped syncing yesterday around 2p mountain time, reset the phone, pulled the battery several times nothing helped. Set up a new gmail acct through the phone, that worked fine, but my original just would not sync. So I pull the battery, and pulled the sd card. Then I put it all back together and it started working. I dont know if it was coincidence or not. But yall might want to try pulling the SD card before going through a reset.

Push Email - Noob question, sorry

If I want to have push email for my main gmail account do I have to set it up as an Exchange account?
The shortest poll interval I see for any other (ie pop etc) account type is 5min
If then (to preserve battery etc) I want to switch from push to interval email is there any "harm" in using an exchange account-type for a gmail account?
My phone already syncs contacts/market etc with the main account that I have as the exchange account but want to understand the situation a little better

GGGrrrrr! This morning all 4 email settings (1 x echange gmail; 1 x pop3/imap gmail; 2x hotmail) appear to have been deleted from the HTC Mail App.
I cannot add the Exchange on in again as it tells me this account has already been setup.
I tried to delete it from the Account/Sync in Settings but even after saying it is deleting it is still there [albeit syncing nothing].
Anyone suggest how I can sort this? For the time being I have added the main account as a normal gmail account [except of course now it preferentially comes via the Gmail App first!]

No idea why you lost your email settings, I personally would blame Steve Jobs.
In relation to your other issue, I don't really see the point in creating an Exchange account to sync your Gmail account (two pushes will drain your battery faster than just one).
In Settings > Accounts & Sync > Gmail you can set the sync interval for your Gmail account.

Thanks
How can I delete the Exchange account then?
As stated I have tried to get rid of it using the "remove account" in the Settings/Sync area but it is still there.....

Actually I have just googled it and it seems I might been to do a "factory reset" (ie start the build all over again) to get rid of it.
What I need to do first is find out if there is any way to backup my Apps (and their settings - my son would not forgive me for deleting his Angry birds pregress!)
Will search but any tips gratefully received!

No... don't factory reset.
I know you have tried this already but...
Just try again to remove the account via Settings > Accounts and Sync then select your account then look at the bottom of the screen. Do you see 'Remove Account'?
Click it
If not, go to your email program, select the account you want to delete and go into Account Settings and try and delete it from there.

Sorry I wasn't clear
I did do exactly as you said to remove the account: clicking on it in the sync settings and pressing remove (I get the warning abot losing all calendar etc etc)
I did that multiple times.
I even rebooting after doing it (as it was still there) but it is still there and still apparently syncing (green circle still there) even though all sync options were unticked.
If I click on the account (where it gives the option to adjust settings) it justs says error the Mail app has returned an error and asks me to force close (every time)
In the Main app it is not in the Accounts screen do I can't delete it from there (even though when I try to add it again it tells me error the server says this account already exists)
Hence my frustration (over a small matter I grant you but small matters can bev very irritating!)

In that case all I can suggest is:
Make sure that the account in question is not set as default (just in case this prevents you from deleting it). Choose another account and set it as default. Then try deleting.
Failing that, try going into the account settings and delete each of the individual fields and resave the 'blank' account (assuming it allows you - probably won't). If it does, then try to delete it.
I've just tried deleting my account and it worked fine.
As a last ditch attempt, if you have 'Titanium Backup', you could backup the application and data relating to Angry Birds and reinstall it following your hard reset or whatever.
PS Whenever I hard reset, bugger all happens.

I really appreciate your continued help.
Yep sadly it WAS set as the default account but I did make the gmail (non-exchange) account the default account and try again but no difference.
If I can't find any other way I was planning to just delete the data.img file and let it rebuild it but first backup the games files and figured that would reset everything.
I could then restore from Titanium [I have a horrible feeling it will go pear-shaped!]
It would be a PITA to have to d/l all the apps again but even more irritating for the kids to lose their hard-fought game-saves!
In the meantime I got so hacked-off with it all that I have booted back into WinMo!

Ok, we're getting desperate/funky now. Try this...
Make a copy of your data.img.
Boot into Android.
Settings > Applications > Manage Applications > All Applications and select email.apk
When that opens click on the clear data and clear cache (if they are not greyed out).
Go back into email and see if that has cleared them?
If so, hoo'bloody'ray and reset your email accounts.

How do I STOP getting e-mail on my EVO?

Hello-
How do I get my EVO to stop automatically getting e-mail for me? I went into settings to look for some menu selection to make it stop, but under "peak times" it makes you select at least one day, and under "off peak times" it makes you select at least once a day. I only want it to get my e-mail when I manually select the "refresh" button.
Thanks!

Go to settings, accounts & sync, google account, gmail, uncheck 'sync'
We're comin from a pure power source.

Go to settings > account & sync and remove auto-sync
Edit : You beat me while page loading slow

Lol, at least we both had a solution
We're comin from a pure power source.

If your rooted you can also delete the gmail app.

phatmanxxl said:
If your rooted you can also delete the gmail app.
Click to expand...
Click to collapse
All through the above, thanks! I didn't think to check the settings section, I was looking through the e-mail settings.
Are there any unintended consequences of unchecking the "background data" and "auto sync" selections in the "accounts and sync" section of settings?

Youre welcome. A lot of apps use backround data to update, like weather, the market and other various stuff. There's no downside, things just wont update automatically
We're comin from a pure power source.

[Q] Disabling gmail account

Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?

To my knowledge, it's not possible. The setup requires an account to backup all the apps downloaded of the market, contacts, calendar, email etc...You can stop it from syncing with that particular account, but it CANNOT be removed as such.
The only way to get rid of it is to factory reset/wipe the phone and start fresh with the desired account. It's a bit annoying, but I understand why it does that...

Cursed Chico said:
Hello,
When i first opened the phone, i used a gmail account to update phone. But now, i want to delete this email because i added a new gmail account and i cant make this email as main account. When i try this, it says " The phone needs that email, if you want to disable this email, reset phone and every data will be deleted."
Is there any way to disable this first email without losing any data?
Click to expand...
Click to collapse
Ah, you want to change gmail accounts, from the old to "new" as primary?
Well first thing you need to do is this.
1. Go to Menu -> Settings -> Applications -> Manage Applications
2. Click on Gmail in the list and, if needed, "Force Stop" then "Clear data"
3. Click on Google Apps in the list and, if needed, "Force Stop" it, but DO NOT clear data
4. Click on "Clear Data" on Gmail Storage
5. Exit back to the phone's Home and open the Gmail app
6. Re-enter your Google account info.
This should work and hope it does !

cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?

Look, i am trying to download applications from desktop pc from market via this new email but it says there is no mobile connected to this email. How i can change that?

Cursed Chico said:
cirnocirno i did that but i think it did not change the main account because for example when i try to backup sms on go sms pro, i am supposed to send to this old email from new email.
How can i understand if it is main email or not?
Click to expand...
Click to collapse
What that I posted up did was wipe the gmail account handler allowing you to change primary email. Myself I did this with my old android phone because I messed up with my old email and had lots of spam and such. So I didn't like that
I have no idea why it doesn't work for you.
Another thing which my friend in rl said you could try is this.
It was simple enough though.
1. Make sure Marketplace is not open.
2. Setting > Application > Manage Application > Clear Data from Google Apps
3. Open Marketplace, it should prompt you to login with your gmail username and password.
Worst case, factory reset. I am sad that google haven't implemented away to change these kind of things, it's as stupid as forcing notification sounds through the speakers and not with the active output(headset/headphones).

Primary email was changed but for android market , it was not changed.
I did what you told in your last post but now i cant open market. I restarted phone but still it was not opened. It says error, try again later. What happened?

Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?

Cursed Chico said:
Ok now i can open market. When i first opened, it did not ask me to prompt with a email.
If i backup everything, and then reset; then restore again, my phone, my applications my sms, etc will be the same as now?
Click to expand...
Click to collapse
if you backup all things and restore they should be normally. If the backup application you use do it so. Myself I don't backup as most things are not worth

2 Problems, please help

I am having problem regarding my screen wake up. It wakes up from time to time automatically. I installed Wakelock Detector to track the app and found out Window manager has woken up the screen. How to disable it?
Another problem I have is callendar sync.
From time to time after restart my calendar sync disappears, I have no callendar at all and there is no ability to sync it in settings -> accounts -> google -> callendar simply becouse, IT DISSAPPEARS!!! After restar everything comes back to normal for few hours or to next restart....
HELP!!!

I have figured out what wakes phone... It was battery manager which draineg my battery... sic...
About the second problem, I can add that deleting google account and re-adding it also gives me back option to sync calendar for few hours...

Do not use unnecessary apps, unless it requires for purpose. Stock apps are enough according to me. These all are just fashionable, no real purpose. Some rungs in background and keeps ram and drains battery.
About the calendar/splaner app: again look for any aftermarket apps if anything causing this. remove if any apps for sync automated etc. From account uncheck google calendar sync or turn off Sync from notification then Go to apps > all apps and find the splanner and clear all data including cache memory. (If you have only google calendar, contact birthdays data then no probs, but all manual events will be gone.) After clearing restart the phone and again check calendar from account or enable sync. Let it sync or do a manual google sync and then check. check once and again restart the phone and then check again.
If this solve then fine otherwise do a factory reset or do a hard reset by holding power+home+vol button. Its clearly a app related issue.

soumen.sam said:
Do not use unnecessary apps, unless it requires for purpose. Stock apps are enough according to me. These all are just fashionable, no real purpose. Some rungs in background and keeps ram and drains battery.
About the calendar/splaner app: again look for any aftermarket apps if anything causing this. remove if any apps for sync automated etc. From account uncheck google calendar sync or turn off Sync from notification then Go to apps > all apps and find the splanner and clear all data including cache memory. (If you have only google calendar, contact birthdays data then no probs, but all manual events will be gone.) After clearing restart the phone and again check calendar from account or enable sync. Let it sync or do a manual google sync and then check. check once and again restart the phone and then check again.
If this solve then fine otherwise do a factory reset or do a hard reset by holding power+home+vol button. Its clearly a app related issue.
Click to expand...
Click to collapse
Hmmmmm, I wiped phone, installed everything from begining... AND!!! Nothing.... It's the same.
Please Help...