Button home and fingerprint dead ? - OnePlus 2 Q&A, Help & Troubleshooting

Hello all,
Yesterday the button home and the fingerprint are dead. During i use the GPS (Waze app) the OPT return home in Loop like i touch the home button. Since i can't use home button and fingerprint... I reset, i change rom, but no changes..
What can i do?
Thank's in advance, Valounours.
P.S : Sorry for my english, i from France
Envoyé de mon ONE A2003 en utilisant Tapatalk

You are not alone.
http://forum.xda-developers.com/oneplus-2/help/oneplus-2-home-button-completely-dead-t3205781

SAFE MODE
Power Down the OnePlus 2
Once Off, Press and Hold the Power Button Until the Device Starts Booting
As Soon as You See Android Booting Up, Let Go of the Power Button
Once You Let Go, Immediately Start Holding Down the Volume Up and Volume Down Buttons
Continue Holding These Two Buttons Until Android is Completely Booted
Once You Reach the Lock Screen, Let Go of These Two Buttons and Unlock Your Phone Like Normal
cr0wnest said:
You are not alone.
http://forum.xda-developers.com/oneplus-2/help/oneplus-2-home-button-completely-dead-t3205781
Click to expand...
Click to collapse

This worked for me:
Clear and force close:
- com.oneplus.fingerprints.service
- oneplus.systemservice and then reboot

Non of those solutions worked for me, any other ideas? Thanks
Sent from my ONE A2005 using Tapatalk

After loosing the fingerprint scanner once for about 3 days until it just started working again and lost it again after about 2 months of no problems until 2 days ago when I lost it again.
This is what worked out for me.
1.I disabled the fingerprint option.
2.Turned off the on screen buttons.
3. Reboot into recovery
4. Clear cache
5. Reboot
6. Home button is working again!!! ??
I hope this helps someone.
Sent from my ONE A2005 using XDA Free mobile app

Unfortunately it didn't work for me
Sent from my ONE A2005 using Tapatalk

Related

[Q] Power button not working

Hi,
after unlocking and rooting my Nexus 4 I flashed the franco-kernel. I did these steps with the ToolKit. But now when I start my phone I can press the power button once and it offers me to shut it down. After that there is no reaction when pressing the power button. I tried to reset the Nexus but I still get the same error. Can anyone help? Thanks!
EDIT: My nexus just turned off the screen and I was able to reactive it by pushing the powerbutton. What works all the time is shutting down the phone by long pressing.
From your initial post it sounds like it might be sticking..
Sent from my Nexus 4 using Tapatalk 2
I don't think that it's hardware related. It might be a software issue. Sometimes the screen stays on for ever unless I open an app and close it again. It seems the phone doesn't know what to do when the button is pressed.
EDIT: When connected to PC I can use the button only to power off the phone. I can't wake it...weird

Recovery Mode questiom

I don't that when I am in recovery mode I need to hit volume up and power multiple times in order to get the menu. Is anyone else having this issue?
Sent from my Nexus 4 using Tapatalk 2
Alaris said:
I don't that when I am in recovery mode I need to hit volume up and power multiple times in order to get the menu. Is anyone else having this issue?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
This should help:
1. Power off completely
2. Hold vol up + vol down without touching the power button (make sure you got that perfectly)
3. Hold power button for 2 seconds
From there it should be easy to get to recovery
Alaris said:
I don't that when I am in recovery mode I need to hit volume up and power multiple times in order to get the menu. Is anyone else having this issue?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
There are a few youtube videos on how to achieve this if the above post still does not help
K thank you. I was wondering if I had a defective button, but the all work perfectly under normal operations. Maybe it is my technique like you say.
Sent from my Nexus 4 using Tapatalk 2

[Q] Nexus 4 died weirdly

ROM: Cyanogenmod
Android OS ver.: 4.4.2
Device: Nexus 4
Apparently, using CleanMaster to clear up RAM and locking my phone at the same time is a bad combination.
My Nexus 4 is now bricked somehow.
I remember my battery is about 60% and above.
My "Hold" button is broken so I used Cyanogenmod's double tap on status bar to lock screen function mostly.
The "Hold" button will work if I pressed the "Sweet" spot.
I tried calling my Nexus 4 and there's a dial tone but my Nexus 4 do not have any indication that there's a call.
No vibration or ringtones.
There isn't any LED light indicating my phone is in critical state.
I believe my Nexus 4 is still "Online" as I still can call it.
Please help! What should I do now? I think I'm the first one to have this problem.
xiaopang254 said:
ROM: Cyanogenmod
Android OS ver.: 4.4.2
Device: Nexus 4
Apparently, using CleanMaster to clear up RAM and locking my phone at the same time is a bad combination.
My Nexus 4 is now bricked somehow.
I remember my battery is about 60% and above.
My "Hold" button is broken so I used Cyanogenmod's double tap on status bar to lock screen function mostly.
The "Hold" button will work if I pressed the "Sweet" spot.
I tried calling my Nexus 4 and there's a dial tone but my Nexus 4 do not have any indication that there's a call.
No vibration or ringtones.
There isn't any LED light indicating my phone is in critical state.
I believe my Nexus 4 is still "Online" as I still can call it.
Please help! What should I do now? I think I'm the first one to have this problem.
Click to expand...
Click to collapse
hold in your power button for 30 seconds. press the sweet spot! this should reboot your phone if its not powered down.
2416
simms22 said:
hold in your power button for 30 seconds. press the sweet spot! this should reboot your phone if its not powered down.
Click to expand...
Click to collapse
Well, I don't know if i'm pressing the "Sweet" spot but I tried holding for more than 60 seconds. Nothing happens.
I think my phone is having CPU or RAM lock?
Any more ideas to force reboot my device? :crying:
xiaopang254 said:
Well, I don't know if i'm pressing the "Sweet" spot but I tried holding for more than 60 seconds. Nothing happens.
I think my phone is having CPU or RAM lock?
Any more ideas to force reboot my device? :crying:
Click to expand...
Click to collapse
hardware reset is holding power plus volume up. it will restart the phone.
Sent from my Nexus 4 using Tapatalk
Warbuff said:
hardware reset is holding power plus volume up. it will restart the phone.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I've tried and held it more than 60 seconds again.
both holding Volume up + Power and Volume down + Power doesn't work.
Thanks for the suggestions though!
I'm still confused.. why did this happened? :l
Oh.!!! After constantly pressing volume up and down with power button and power button alone.
I couldn't tell if my phone had shut down, I tried calling my phone and there was no dial tone!
I tried powering on at the same time and a logo on the screen came up!
My phone is working fine now!
Lesson learned: Do not Clear RAM with Clean Master and lock screen at the same time.
Current Battery Level: 25%
Thank you all!
xiaopang254 said:
Oh.!!! After constantly pressing volume up and down with power button and power button alone.
I couldn't tell if my phone had shut down, I tried calling my phone and there was no dial tone!
I tried powering on at the same time and a logo on the screen came up!
My phone is working fine now!
Lesson learned: Do not Clear RAM with Clean Master and lock screen at the same time.
Current Battery Level: 25%
Thank you all!
Click to expand...
Click to collapse
glad it's working. just to let you know you don't need to clear ram since Android 2.0 eclair. So don't use those apps.
Sent from my Nexus 4 using Tapatalk
805
Warbuff said:
glad it's working. just to let you know you don't need to clear ram since Android 2.0 eclair. So don't use those apps.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Got ya. Thanks for the advice.

Home Button Stops Responding

Since I flashed 5.0 my home button stops responding after a while. And also haptic feed back on softkeys. I have to restart my phone to make it work again.
Since the home button activity is goes off but i can still use power+home to take screenshots which means its not a hardware problem but something else.
Can any one please tell me what should I do?
Sent from my SM-N9005 using Tapatalk
Can sombody help?
Sent from my SM-N9005 using Tapatalk

Problems with power button

Hey guys I've had 2 s7 edges the second one being my current one. They've both had problems with the power button, it won't work. I push it and it doesn't turn on the screen nor does it turn it off when the device is on. Has anyone else had this problem?
Sent from my SAMSUNG-SM-G935A using Tapatalk
Mine is working fine
There seems to be a bug where the volume down and power button become unresponsive. Holding down power and volume down together will make it reboot and fix it.
I can confirm that holding down the power button and volume down even tho they seem unresponsive, still reboots the device and resolves the issue. Hopefully it doesn't come back
Sent from my SAMSUNG-SM-G935A using Tapatalk

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