Fat palms, not really but moto x pure thinks so - X Style (Pure) Q&A, Help & Troubleshooting

I just got this phone today, has anyone else ran into this problem?
Example:
Picking up the smartphone from the desk or table top, palm hits the curved edge and the phone registers the touch. I was on the phone with google for 2 hours trying to settle a paypal declined error, while the phone was connected with google via phone, I had speaker on while the phone was on a table top, I picked up the phone, palm barely touched the edge of the screen, it hung up! The hang up button is in the middle! Ugh.
This is not the only time either, palm hit the edge and an app on the bottom launcher registered the touch bringing up the app.
I am not to happy with it atm.
Anyone else have the same problem?

Yes its happens to me as well hate palm gripping the phone

Related

touch screen issues

Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
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Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.

Little one handed trick

Hey Everyone,
I do this every now and then, wondering if everyone else does.
Let's say I'm using the phone one handed, web browsing or something and I need to reach a button on the opposite bottom corner.
Rather than stretch across the screen, I just rotate the phone 90 degrees for a second. The screen rotates, and the button is now directly under my thumb. I click it, rotate back and move on.
Yes, the Note still sucks sometimes as a one handed phone, but this does help out every now and then.
- Frank
oh thanks nice idea
another way is to curl your finger around the back of the phone...I did try this, and looks really funny if you're watching from afar
I guess I just have big hands. The way I hold the phone, I can touch everything to the right of the blue line.
Ha.. same here. I've got big hands too. One overseas colleague once asked me if that is a S2 I'm holding.
If I'm holding the phone, you can only see 1/4 of it from the back. And only 1 cm separates my thumb to the closest finger when I hold it.
This is particularly useful if you're reading in landscape.
Sent from my GT-N7000 using XDA Premium HD app
another trick for zooming during browsing with the stock samsung browser is to simulate 2 fingers. usually you can zoom in and out by putting them on the screen and overturn the phone.
so instead of using to fingers, just put your thumb on the left side of the screen, so that a small part of your palm touches the screen on the right, which simulates an input^^
i hope u understood what i mean
I never hold my phone 1 handed. I'm too afraid of dropping it. But I'll try your advice if I ever need to

Anyone else seeing touch panel lock message?

I've been using the Sharp Aquos Crystal for a few days now and loving it mostly, however occasionally when I have a particular grip on the phone the touch screen stops working and I get a popup that says something like "The touch panel has been locked due to a lack of response .... Move your hand or thing away from ..." The popup disappears very quickly so I haven't been able to get the full text written down or a picture snapped, but I was wondering if anyone else had noticed this and had figured out what it meant.
when u turn on the brightkeep function,the message will pop up while u try to opreating your phone when it on a flat surface. either turn the function off or hold your phone by your hand when opreating will fix it. I am new here. and i got a softbank 305sh. hope this will be helpful.
I think it is caused by the tiny censor at the right bottom side .
Maybe you turn on "Sweep ON" function? if you turn it off, it won't show up but since this device got a power button on some place, hard to push, so I can't turn it off..
the best way, operate your phone with the left hand
When this happens to me, I point the little sensor up or at a light source for a second and that seems to work every time.
The message:" Touch Panel is locked due to the response of sensor on lower right of screen. Move your hand or thing away". This happens a lot and no matter what I turn on or off doesn't stop it. I send an email to Sharp and their response was that my phone needs to be serviced. I called Boost Mobile and the guy was giving me a hard time so I can either ship it away and hope they don't damage my phone too much or live with it but it happens more times than not and usually when I'm sending a text or email.
Happens a lot on mine as well especially if I wear long sleeve or using it on a blanket.that message just show up whenever the lower right of the phone touch the cloth. hand is not at much as a problem.
Sent from my 306SH
Help Me Please! for unlock sharp aquos 306

this is my second Note 4, and has the same problem, random apps openly randomly

First phone had the camera problem, so I had it replaced, but both phones open apps that are not on the screen whenever I pick up the phone or put it down. I hold the phone on its sides, I do not accidentally touch the screen, I do not touch the buttons on either side, and even if I did, the app that opens will always be an app that is not on the screen I have touched. This is obviously some weird Note 4 problem, since both phones have done it and both phones did not even have the same apps installed, it seems to involve the way I hold the phone; holding it in my hand by the sides and walking around with it will sometimes open an app also, but mostly when I either pick it up or put it down, again fingers not touching anything but the sides of the phone, and not the buttons on the sides of the phone either, the only way I can avoid this is to black the screen with the right side button before I put the phone down or in my bag, as otherwise it will open a random app. I think I have gone on long enough to describe this situation, so does anyone have any ideas??
jlgg said:
First phone had the camera problem, so I had it replaced, but both phones open apps that are not on the screen whenever I pick up the phone or put it down. I hold the phone on its sides, I do not accidentally touch the screen, I do not touch the buttons on either side, and even if I did, the app that opens will always be an app that is not on the screen I have touched. This is obviously some weird Note 4 problem, since both phones have done it and both phones did not even have the same apps installed, it seems to involve the way I hold the phone; holding it in my hand by the sides and walking around with it will sometimes open an app also, but mostly when I either pick it up or put it down, again fingers not touching anything but the sides of the phone, and not the buttons on the sides of the phone either, the only way I can avoid this is to black the screen with the right side button before I put the phone down or in my bag, as otherwise it will open a random app. I think I have gone on long enough to describe this situation, so does anyone have any ideas??
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I have note 4 long time and i didnt have any off this problems all working great . My phone is n910c exynos
Sent from my SM-N910C using XDA-Developers Legacy app
thanks for the info.
Have you check the Notification Panel to see if you have Touch Sensitivity enabled?
thanks for the reply, no, I didn't enable that on either phone.
Just wanted to share: I've had the same happen to me. On one occasion, my phone uploaded and sent pictures to one of my contact as I was was watching. I immediately suspected something nefarious. When I came across this post, I had to share.
I'd recommend that you remove the screen protector from your device if you use one, and see if that helps.
haha bruce lee roy, and to iceepyon, yes I had a glass screen protector on the first phone, but nothing on this one as I want it to break accidentally so I have to buy something new, but again both phones have the same behaviour with and without any screen protector. Really, nobody has had this problem at all with a Note 4 besides me?

Touch screen acting weirdly after fall (Galaxy Tab A (2018, 10.5) SM-T590)

Hello,
My tablet dropped on the floor yesterday. Small fall, and it has a cover. There is no visual damage, but ever since, the touch screen acts weirdly. Works on top and bottom, but not in the center area. So, I have a hard time to even shut it down, as the Stop button is in the center of the screen. I succeeded in rebooting and the problem was resolved for maybe an hour. But then it came back and now even after rebooting, touch screen is still faulty. Also, the screen will turn on by itself every few minutes, even if I don't touch the top right side button. Never happened before the fall...
What can I do to fix this? Is there a software fix? Is it hardware? If so, how much is it to change a touch screen? Am I SOL and will have to look to buy another tablet? This really sucks anyway as this tablet was still perfect for my needs.
Thanks for any input.

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