Play Store download error (492) - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hey Guys,
I could use some assistance or pointing in the right direction, please.
I've flashed the Goldeneye Rom on my ATT Galaxy S4 I337 phone, got everything working except the Play Store it seems. When I try to download anything it says "Error. X could not be downloaded due to an error. (492)". This happens on anything I try to download. I've done some searching and tried all the troubleshooting steps but no dice.
1.) My clock/time is correct.
2.) My SD card is fine.
3.) I've wiped cache/data from the Google Play Store app.
4.) I've wiped cache/dalvik from Safestrap.
5.) I've removed my G account and re-added it.
6.) Tried Play Store 492 Fixer
I still get the same thing. Can someone more knowledgeable than I assist please?
It's much appreciated.

Same here
Hello, I have registered on XDA just because I have exactly the same problem, and tried all the fixes you have listed. The problems is still not resolved.
Did you get any more help in fixing this?

Related

[Q] cannot download from play store

Hi, Yesterday my play store updated, and now I'm unable to download apps from the play store. I get a message stating that "_____ could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" I have tried wiping cache and dalvik, and fix permissions. Does anyone have another idea for a solution? Also not sure if this is important or not, but running latest PA, with franco r121. I dont think it's kernel related though, I had the problem on trinity 113b as well. Any help would be greatly appreciated.
Edit: Solved
chrisbo4 said:
Hi, Yesterday my play store updated, and now I'm unable to download apps from the play store. I get a message stating that "_____ could not be downloaded due to an error. (Error retrieving information from server. [RPC:S-5:AEC-0])" I have tried wiping cache and dalvik, and fix permissions. Does anyone have another idea for a solution? Also not sure if this is important or not, but running latest PA, with franco r121. I dont think it's kernel related though, I had the problem on trinity 113b as well. Any help would be greatly appreciated.
Edit: Solved
Click to expand...
Click to collapse
Clear data in Play Store and in Google Framework Services, Reboot, and you should be good to go
Thank you it worked!

[Q] unfortunately, Google play store stopped

I started having problem with my Google Play Store, when i click on Play Store i get this error showing "unfortunately, google play store stopped"
when i was running stock ROM, i never got any error. i flashed my nexus7 to CM10.1, everything went well beside the google play stopped working.
i have tried every trick people been attending such ass (clearing data, force stop, factory reset, removing and adding accounts, i even tried reflashing to stock Rom)
even after flashing to stock Rom i got same error. i tried installing apk file for Google Play store but still no luck with the error.
i even tried flashing down version gapps and still shows same error.
I am running CM10.1 nightly right now
i would really appreciate for any help, this is driving me nuts
i was also wondering if i should format my Nexus7 wifi
sykox2 said:
I started having problem with my Google Play Store, when i click on Play Store i get this error showing "unfortunately, google play store stopped"
when i was running stock ROM, i never got any error. i flashed my nexus7 to CM10.1, everything went well beside the google play stopped working.
i have tried every trick people been attending such ass (clearing data, force stop, factory reset, removing and adding accounts, i even tried reflashing to stock Rom)
even after flashing to stock Rom i got same error. i tried installing apk file for Google Play store but still no luck with the error.
i even tried flashing down version gapps and still shows same error.
I am running CM10.1 nightly right now
i would really appreciate for any help, this is driving me nuts
i was also wondering if i should format my Nexus7 wifi
Click to expand...
Click to collapse
Have you tried going into recovery and fixing permissions?
Sent from my "Blue" One
bigdaddy619 said:
Have you tried going into recovery and fixing permissions?
Sent from my "Blue" One
Click to expand...
Click to collapse
i tried fixing permissions, but it didn't solve the problem
Man, I know this is going to sound stupid but are you using the correct version of GApps? I flash numerous roms and have numerous versions of GApps. I do IT and sometimes you just have to walk through every step if all else has already failed. Its obviously a software issue since you can do other things with the table. I hope this helps.

[Q] HELP! Galaxy S4 on MF3 | Play Store Crash

Hey, everytime I open my Google Play Store (which I had to get from the internet) it opens for a while, until I try to download something and then is crashes. After it crashes by trying to download something and I try to re-open it, it just crashes on startup and I get a message saying "Unfortunately, Google Play Store has stopped." So this has been happening since yesterday when I used Clean Master to clear up some space on my device, I also link some apps to play using Titanium Backup (don't know if that has anything to do with it) and I attempted to uninstall Google+, and was successful also I applied a custom patch to the Play Store when it worked using lucky patcher. I searched everywhere on the internet and the only solutions i could find are:
1) Clear Play Store and Google Play Services Caches.
2) Enable Download Manager (Which I can't seem to find but I'm not entirely sure on that one so I'll post screenies)
The download manager shown in the screen cap below has no enable or disable option with it)
3) Wipe Android Device completely (Which I did and problem still persisted)
4) Re-Flash ROM. (Which I also did and the problem still continues
So, Im on a completely stock firmware and as soon as I finish going through the setup process feeling relieved I see a notification in my notification shade from the calendar app stating that Google Play Services isn't enabled or something and when I click on the notification the phone fumbles for a second and then the calendar app crashes. After a few minutes, while I was searching for answers, I got my email notifications and everything seemed to be fine. UNTIL I installed the Google Play Store once again, only to have it open and my first attempt to download an app made it crash. And now I'm back to square one. I cannot find "Download Manager" at the bottom of my application list. But I do have two applications under "D" in the App Manager, both called "Downloads".
I'm able to install APKs off the browser just by downloading and installing as normal, and my accounts seem to be working fine. Except the error in the google account "sync error" followed by a message at the bottom of the screen saying sync services are currently unavailable. I'm able to use Youtube and other apps easily without a problem. The only problem is my Play Store. And yes I've already re-cleared the cache and even just cleared the data from both play services and play store in application manager. Problem still persists.
Previous Errors:
1) Device is not provisioned data services error (Which I assume I've fixed because I don't get that error anymore)
2) Google Play Services not supported by your device. (Whenever I opened Youtube, but that doesn't appear anymore)
I'm really out of options this time, I was stumped after I factory restored with ODIN successfully and still was unable to fix my problem. Could this be a Google problem or am I screwed? Really need answers, so THANK YOU VERY MUCH in advance.
DEVICE INFORMATION:
SAMSUNG SGH-I337
ANDROID 4.2.2
BASEBAND I337UCUAMF3
OFFICIAL DEVICE STATUS
Screenies:
tinypic.com/view.php?pic=ajxl09&s=8#.U7JUJpRdWSo
UPDATE: I was also able to find my "secdownloadprovider.apk" in my system/app but when I click install is says application not installed...
P.S: If there are any files you would like me to search my device for please say so, I'm becoming really desperate.
New problem
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
kvdence said:
Okay so I decided to wipe the phone once more and re-install the ROM (Which is a stock MF3 ROM that I got from XDA) and the problem still continues, I've been up all night trying to figure this out. Now apps like Google+ (Which I hade to install from the internet on my device) say that the Google Play Services on my device is not supported by my device? What does this mean? It used to happen with the newest version of youtube, now im currently using the old version of youtube which has no problem, and im pretty sure if i were to update it id get the same error. Someone pelase give me some insight. What can possibly be done?
Click to expand...
Click to collapse
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
DeadlySin9 said:
You used all files in the full MF3 Odin? I don't know why it wouldn't work, but your only option may be updating to MK2. It's a very peculiar issue. You could also wipe data in stock recovery and then flash the Odin file to make sure it's as clear as possible.
Sent from my SGH-I337 running GPE
Click to expand...
Click to collapse
FIXED IT
After much searching for the problem I gave up and decided to try reloading the stock OS once more and it worked that time... I still have no idea what caused the problem...
Similar issue
Did you ever figure out what the problem was? I'm haing a similar issue with NI1. I'm using titanium backup to restore many of my apps and don't know if it's something I'm doing there that's causing the problem to keep coming back.
I've reloaded stock rom via Safestrap at least twice. But the problem is still there. I can't be certain but i think it may have to do with the syncing of contacts or data with google.
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
autonomousperson said:
You could always try to reflash the gapps package... If you freeze a part of the gapps package like google services framework, other apps seem to not want to work.
Links to gapps
http://wiki.cyanogenmod.org/w/Google_Apps
Click to expand...
Click to collapse
Gapps package? This is the i337. There is no gapps package for the i337 on mf3 or nl1
Sent from my Nexus 5 using XDA Free mobile app

Tmobile Galaxy s4 M919 - Play Store Won't Connect

So hopefully this thread is in the right section.. Anyway..
So I have a T Mobile Galaxy S4 M919 that I have tried rooting and which was successful but then came a problem.
At first Google play store was perfectly fine and such, after rooting my phone it was still working fine. I downloaded Freedom.apk and after that few minutes later my app store just doesn't connect anymore. I removed Freedom.apk to see if that would work. No it didn't so I tried change the password of my gmail account and re-logging again I can't connect. So I did some research on google and found a couple threads on this forum about the issue which lead to many solutions. I tried them all even clearing cache, data, force stop, enable/disable, re-flashing.
Not to mention that I also tried downloading total commander? To edit the Hosts file anyway, I got it to edit the file but I could not save it. It would constantly crash every time I clicked save. Last resort I did was factory reset, no worries I backed up all my contacts, messages and such...
That also did not work so being that it was a clean fresh start I decided to re-flash again. At first I was using the cf auto root then I tried another one after.
There is nothing wrong with my internet nor the service provider that I am with (t mobile).
I literally tried everything and now i'm about to give up. If anyone could help me out without suggesting the same steps that I have done I would really appreciate it.
Thanks for taking time to read this!
Bump... Does anyone know a solution to this? Please help :3

Jiayu S3+ Help!

Hi,
I got a Jiayu S3+ rooted with 5.1, and all of a sudden my google play store stopped woking well.
First it started to stop downloading apps/ updating, it would get stuck in near end %.
Then, the play store started to stop working, i was advise to clear the cache, of google play services and the play store etc.. it worked for afew days until goes back to square 1.
I was advised to install a newer google play store to fix all the issues. i did that, but now google play doesnt work, always saying stop working when i cliked, then i got a error from google play services:
Tried to do a factory reset - didnt change a thing.
Tried to flash a recovery rom - didnt change a thing
Tried to clear all the cache from the Recovery settings - didnt change a thing.
Also tried to unroot, but still nothing.
Is anything else i can do?
Maybe i flashed made a mistake on flashing roms, never done that so its not done well.
If someone could help me get a good rom for my device, a costume one or even stock with 5.1, and explain me how to do it i would very happy.

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