Loose power button - Nexus 6P Q&A, Help & Troubleshooting

Anyone have a slightly loose power button and did you RMA because of it? I just rmad my first 6p because of a dent in the frame next to the power button and now my replacement has a wobbly button... I'm wondering if this should he a concern to me.

RMA it. The power button or any button shouldn't be wobbly.

Another question then... Is there a way to RMA without google putting a hold on my card? I still have a hold from the first RMA lmao
Edit : they told me I wouldn't get another hold on my account and surely I do get another hold... Ridiculous...

swapavi said:
Another question then... Is there a way to RMA without google putting a hold on my card? I still have a hold from the first RMA lmao
Edit : they told me I wouldn't get another hold on my account and surely I do get another hold... Ridiculous...
Click to expand...
Click to collapse
The answer is no, cause they have no way to say, 'well we sent him a device and we'll hope he's a good person and sends it back.'
I just rma'd my original cause I thought it had a camera focus issue...but I put it on my credit card, cause it'll be pending and they can't charge my for it till it's official, and it'll be removed, so no foul.

Related

Display on without using top button?

I have my Nexus One set to turn off the display and go into lock mode after 10 minutes. I would prefer 5 minutes, but that is not an option. I have owned the phone for about a month, and absolutely love it, but I have noticed that the top button (which I press to turn the display on) is no longer working as well as it use to. I have to press down on the top button fairly hard to get the display turned back on. I am guessing the wear and tear of pressing the top button dozens of times each day is slowly causing the top button to fail. Is there a way to set the Nexus One display to turn on by pressing something other than the top button on the phone? Perhaps press the volume button, or press the screen to get the display to turn on, instead of the top button?
-Greymarch
I write about technology, especially the Nexus One at my website.
greymarch.com
There's a fix for this.
hopefully there is nothing physically wrong with your phone.
If you have a custom rom and if it is slow it may make it seem like you have a physical problem with the button.
I've just started having this power button issue... Hard reset made no difference so I'm thinking it might be hardware related which is a shame.
HTC says return the phone for repair (had it for 3 weeks) and within the same breath without any prompting said, "And in case you're wondering you won't get a courtesy phone".
Bofslime, are you suggesting there's a specific fix or merely to ring HTC?
The top button still works, it just takes a little bit more effort to get it working. I gotta press down a little harder than I use to.
I am quite dependent on this phone, and have ABSOLUTELY no interest in shipping it back to HTC or google so they can spend weeks fixing a minor issue.
I am really looking for a way to turn on the display without having to press the top button.
-Greymarch
I write about technology, especially the Nexus One at my website.
greymarch.com
bofslime said:
There's a fix for this.
Click to expand...
Click to collapse
I followed your link. I couldnt find the specific fix you are referring to. Could you be more specific?
Thanks,
- Greymarch
I write about technology, especially the Nexus One at my website.
greymarch.com
Sorry, in case it wasn't clear, I've had my Nexus One for three weeks (so over the 14 day replace period I'm guessing). HTC actually said it would take about 6 days to get it back to me. Which isn't bad really.
mjwatmough said:
Bofslime, are you suggesting there's a specific fix or merely to ring HTC?
Click to expand...
Click to collapse
Yes, the phone needs to be repaired/replaced.
I had my phone advanced replaced without question or hassle because of dust other the screen. Sold my G1 2 day's before receiving my N1, its not the end of the world to fall back to a backup phone. My sidekick was happy to serve me again for the interim.
Ah ha!
I have found a couple of applications which will allow you to wake-up your Nexus One display using a button other than the power-on button:
http://lock20.wordpress.com/
http://www.androlib.com/android.application.com-blau-android-keyguard-qFj.aspx
- Greymarch
I write about technology, including the Nexus One at my website:
http://www.greymarch.com

Power button not working (unlocked device, 2nd owner?)Update!

So the power button on my nexus one completely stopped working. I shut off the device and could not turn it back on. After popping battery in an out a few times I finally somehow, got it to turn on. Now i'm going to need to make sure it stays on all the time.
Now my question. To me this looks like a manufacturers hardware defect, so would the unlocked bootloader and me being the second owner of the device make any sort of difference here?
Any other way to turn the device on when its completely shut off?
Update #1: 7/30/10
Called HTC, then i got transferred to Nexus one department then back to HTC. Described my problem to everyone. They were nice to say they will get that taken care of. Told him i got the phone as a gift, updated my info, and I'm doing the swap option. He also said that any "physical" damage to the device might be charged, aka broken screen or w.e, regular wear and tear is fine. Mentioned nothing at all about software. I'm flashing back to stock either way. Will update as time goes
Same power button problem. Haven't checked into warranty with bootloader being unlocked, but if you plug up the usb cord, wait for the little led light to come on, take out the battery and put it back in as soon as the light goes off, then it will power the phone back on.
Ah i guess that's how i got lucky with turning it on then.
Hmm, i might give them a call tomorrow and see what they say.
Let us know what they say if you don't mind.
No worries with HTC. I was a second owner of my first N1. I traded my Iphone 3GS for it. Unlocked the bootloader first 10 minutes i had the thing. Few weeks later. I saw dust under the screen. Called up HTC. Gave them IMEI. Told them my girl got it for me for my birthday. They gave me an address.(original owners). I said nope and gave them mine. Went through the process. I had them put a hold on my credit card for $525. They sent a replacement phone next day. I packed mine up and sent it back. I had to do this twice because the replacement after 3 weeks started getting dust again and i could tell the power button wasnt really working well also.
Now im a second owner of another N1. I traded my tmobile N1 for a ATT N1. woot.
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
MaximReapage said:
You can also root the phone and put trackball wake on it....also, when the phone is off completely, the trackball WILL boot it - tested this myself today.
Click to expand...
Click to collapse
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Coderedpl said:
Honestly when my phone was off I tried booting by pressing trackball and holding, just pressing and nothing. How did you do it? is there a specific process? I already have trackball wake selected thankfully before this even happened.
Another question is, how in the hell would i get into recovery or any of those functions now?
Click to expand...
Click to collapse
You download quick boot and user that to get into recovery or bootloader.
I ended up receiving the new nexus one, but i sold it already so yea
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Read the thread
thebluest said:
Hi,
I've a nexus one with a broken on-off button, so now I can't boot my phone at all.
there is a rom to boot with trackball or any hardware button ?
thx
Click to expand...
Click to collapse
Read the Thread and there is a suggestion on how to turn it on

[Q] Help my KIN one is messed up!

okay so one day im just texting on my KIN one and i press the symbols button i press it again to take off the symbols but it stays on after a little I'm able to get it back to letters i press the symbols button again and this time it stays that way i left the battery out for a day and a half and still no change, it's sooo annoying i don't even know how it got like this and it never happen before! HELP! i can't even text and my mom will kill me!
Has the phone experienced any water or exposure damage? There is a possibility that the contacts are obstructed or worn out underneath the keypad so while you still get a tactile response from pushing the buttons no electrical signal gets sent.
In that case you're kind of screwed.
There is also the possibility though that it's a software issue in which case you could push C + B + Power (all at the same time) which should reset your phone.
i haven't had the phone for that long only like 6 months and nope no water damage i've dropped it likee 3 times so idk if thats it. I tried the reset thing didn't work ): so im guessing the screwed option comes in2 play,.....moms gonna flip
It could definitely be a hardware issue.
You know, FWIW I just bought a kin one off of eBay, the used ones are going for like $60-65 atm. Since the issue you're having is non-fatal I imagine you could probably get $30-45 if you sell yours on there.
If you do end up replacing your phone though, keep in mind that it's not that big of a deal to switch phones. All you do is power off the old phone then dial *228 (or *288, I forget which) on the new one and follow the instructions. Other than the price of buying a new unlocked phone the process is free. You even get to keep your current contract without having to pay the Early Termination fee.
But, that is a different story, this is the Kin One forum. {c:
thnx sooooo much for the help but like where can i get the hardware issue fixed at without going to verizon and paying an arm and a leg?
No problem (c:
See, that's the thing about these phones. Ever since Microsoft decided to throw them on the curb nobody's wants anything to do with these phones anymore. It is very hard to get any professional support for them.
You might try asking about your issue in Verizon's Kin subforum to see if anyone has a similar issue. Verizon rep.s hang out there and post quite a bit. There is the slightest chance that with a lot of luck and a little browbeating you might be able to get them to replace the phone for you.
Is it a One or a OneM? (OneM has calendar and calculator) You'll have more luck if it's a OneM since that model at least isn't completely discontinued.
i have the OneM and i hope so because i havent told my mom yet XD and verizon is 2 expensive these days
You should be able to get a replacement KIN...depending on if it's a KIN one or a kin onem. Most Verizon devices however have a warranty that allows you to get a replacement device free of charge (it will more than likely be a "certified" used device). So just go to the verizon store and they will take care of you. Hopefully this helped
Nothing Wrong
There is nothing wrong with your phone at all. The green symbols button is pressed ONCE for a one time symbol use. I.E., if you type "I love this" then press the green button, then press "a", you will get an exclamation point. If you continue typing it is back to letters without you needing to press anything. If you press the green button TWICE, then you get the equivalent of symbol lock. In other words, if you type "I love this" then hit the green button, then press a, then hit the green button immediately after, you will enable symbols lock, and when you type the green symbol on the key only shows up. Also, if you press the green button twice in a row this will happen.
It probably says this in the manual somewhere. Let me know if that works.

Power button behaving funny on Focus ...

My samsung Focus is about 1.5 years old.. I plan to switch carriers at the end my of contract since AT&T is giving me lots of dropped call at the new place we moved to.. The phone is obviously out of warranty, so I am looking to see if I can fix it myself.
The power button on my Samsung focus is behaving very funny lately. When I hit the power button with the phone awake, it thinks I did a "long press" of the power button and shows me the shutdown pull-down image! If I pull-up the image, the phone still reboots...
If I press the power button when the phone screen is OFF, instead of turning on the phone, it again shows the pull-down image, and the same behavior ensues - regardless of what direction I pull the image in, it shuts down the phone.
Some things I have already tried:
I have tried a hard-reset (camera+volume+power, and format the device), but the behavior continues.
I have removed my SD Card (I am using the AT&T approved one), performed hard reset, and problem continues
I have tried a different battery (from my wife's focus), and problem continues
At this point, I am guessing that most likely, the power button connector is loose.. but I am not 100% sure.. Any suggestions on things to try?
Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.
EnderPsp said:
Seems like the spring in the power button is gone. I suggest when you want to press it, lean the phone to the right (with the power button towards the ground) so when you press it, gravity helps popping it back.
Or replace the power button.
Click to expand...
Click to collapse
Tried the first trick... didn't seem to help..
Any tips on where I can find a replacement power button and how I can replace it?
See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...
EnderPsp said:
See my response here (and the thread referenced in my second reply). Seems to be one of the issues that appear in time... And in another case it was the battery...
Click to expand...
Click to collapse
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..
walletless said:
Thanks EnderPsp!
I have ordered a new battery for now to see if it helps.. its a non-OEM battery off eBay.. Don't want to spend too much without knowing if that is indeed the problem..
I can't find a power button replacement part anywhere... I went over the video and the instructions to reach the power button housing does not seem very bad.. definitely do-able if I can find a replacement part..
Click to expand...
Click to collapse
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.
EnderPsp said:
The button itself is plastic (you can find some on ebay), and I don't know how it works, actually (If it's a spring or otherwise).
I suggest you watch a take apart guide and maybe, just maybe it's just dirt, which you can clean.
You'll know more and afterwards please share the result with us.
Click to expand...
Click to collapse
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...
walletless said:
And now its completely gone... the power button won't respond at all.. the phone has been shut all day. If I take the battery out and put it back in, the SAMSUNG logo shows up for a few seconds and then the phone turns off again.. No way to turn it back ON using the power key..
I sat down to open the circuit yesterday only to realize that I don't have a #000 screwdriver... the smallest one I have is #00 which is too big for the 7 screws that hold the back panel
Off to Grainger today to see if I can find a 000 driver.. It can't get any worse now, so might as well open the phone!
Sure thing - I will update the post later with what I find...
Click to expand...
Click to collapse
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.
Dang i thought i was the only one with this issue...
Mine started acting up about 3 weeks ago and it was seriously annoying especially when driving. I would press the lock button to change songs, but it thinks i did a long-press and does the "slide down to power off" thing. Even if i swipe up, the phone would switch off.
Then today, i take my phone out my pocket to send a text and find it's powered off. Won't even switch on now
Ender:
Plugging the phone in does NOTHING. The screen remains black.
Reinserting the battery causes the SAMSUNG logo to appear on-screen but again, goes black after 4-5 seconds.
Holding down the power/lock button has no effect, it's unresponsive.
I'm so pissed off this is happening 6 months before my contract is up. -_-
Don't know what else to say... I hope you still have warranty?
EnderPsp said:
Don't know what else to say... I hope you still have warranty?
Click to expand...
Click to collapse
Not extended no... :/
I've managed to get it into "download mode" now though, and my laptop recognises it as "SAMSUNG CDMA Technologies"... Huh?
---------- Post added at 05:02 PM ---------- Previous post was at 04:45 PM ----------
If i have it plugged into my laptop,
hold vol down, power, and camera while inserting the battery i get to the hard reset screen. But then that disappears in the same 4-5 second window.
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
EnderPsp said:
You didn't say if the same happens with the wall charger connected.
Now, If you're going out, try and drop near a phone shop. Ask them if they can help you test with one of their batteries, either for a Focus i917 or from a Galaxy S i9000
Good luck mate.
Click to expand...
Click to collapse
Yes' same thing with wall power. New battery arrived and did not help. Went to a local cellphone repair and the guy said main board needs replacement.. he suggested to buy another phone since repair will be more expensive.. he said that he needs to remove soldering on the board reinforce an auxillary power button battery and resolder it in.. no guarantees and will cost atleast $150
Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
Lucky you!! This seems like a common problem with several Samsung phones based on a quick google search
Also bummed that this happened with 6 months remaining ...Now I am somewhat stuck since I want to switch from AT&T due to call issues with several months remaining.. and dont want to buy one till wp8 is out...
Just for fun... I am going to find a 000 screwdriver and try to re-jig the power button.. nothing to loose with the phone refusing to start anyway!
For what it's worth, my power button had been getting increasingly creaky over the course of the last few months, and although not sticking, was requiring ever more pressure to operate. Also, the sound of rusty bedsprings every time I went to use my phone was getting somewhat embarrassing.
I found the sturdiest piece of paper that I could wedge in between the button and the rest of the phone, put a bit of PB Blaster on the paper, and wedged the paper in. The button has since been as good as the day I took the phone out of the box for a couple of months now.
*Edit: Should probably mention that the paper isn't supposed to stay in there - it was just used to apply the lube without soaking the phone.
Jfran71 said:
Ok, it's working again... I left the battery out for a few hours (literaly about 3), then pressed hard on the power button, and placed it (the battery) back in the phone.
Let it turn on and then back off by itself, then pressed hard on the power button.
pressed the button normally, and it booted up no issues. So far works fine.
I expect this issue is partly the power button, and something else unknown
Click to expand...
Click to collapse
So its working completely fine now? No issues? I'll try that but im not hopeful.
I've been having the same issue, started yesterday. There appears to be no issues with the actual button itself, it doesnt appear to get stuck or anything to cause this, even without the external shell and just compressing the sensor itself.
walletless, you said that you tried reformatting it and everything? Damn. I was expecting it to be a software issue. I'll mess with the button mechanism a bit and see if theres anything weird with it
Phone is dead
re-jigging and cleaning around power button did not help.. I ended up ordering a chinese knock-off of HTC Note instead
Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though
titanhydro said:
Does any have this problem, but on a normal stock rom?
I was thinking it might be just custom roms, I don't think that would have anything to do with it
Its worth a shot though
Click to expand...
Click to collapse
My phone died last month. I only installed updates that came through Zune up to 7.5. I went into AT&T and they told me too bad because it was out of warranty. I called Samsung, and they wanted me to 'volume down, camera, power' reset my phone, which didn't work. Samsung told me to send it to them for $70 because I was out of warranty.
Instead I entered a developer competition for a Lumia 800 and won. Now I just have a dead focus, and a new 800. I'd still be interested if anyone finds out a way to fix the focus problem.

Focus not turning on

I have had my Focus for one year now, and last night it shut its self off and will not turn back on. It has randomly shut off four or five times in the past two weeks, and I thought it was a hold button issue because I would go to lock my screen and nothing would happen, and then a few seconds later it would show the power down screen. I would always swipe up to navigate out of it but sometimes it would end up shutting off anyway. So now I can't get it to start up by pressing the hold button, but when I insert the battery it will show the Samsung screen for a few seconds and then shut down. Any Help ?
lsguntu said:
I have had my Focus for one year now, and last night it shut its self off and will not turn back on. It has randomly shut off four or five times in the past two weeks, and I thought it was a hold button issue because I would go to lock my screen and nothing would happen, and then a few seconds later it would show the power down screen. I would always swipe up to navigate out of it but sometimes it would end up shutting off anyway. So now I can't get it to start up by pressing the hold button, but when I insert the battery it will show the Samsung screen for a few seconds and then shut down. Any Help ?
Click to expand...
Click to collapse
It is either the power button or the battery. Search the forum for "power button" and you'll get threads with similar issues as yours. In most cases it is the power button, though.
^ Do you really think its power button issue? Because once in a while when i press the power button the phone starts but will shut down after the samsung logo.
lsguntu said:
^ Do you really think its power button issue? Because once in a while when i press the power button the phone starts but will shut down after the samsung logo.
Click to expand...
Click to collapse
How many seconds after starting up does it shut down?
Do this test: when powered down, lean the phone so the power button is pointing to the ground and tap a few times on the phone (to unstuck the power button). Then connect the power from the outlet (to start up the phone). Try this a few times. If it starts up normally even once, then your problem is the power button.
EnderPsp said:
How many seconds after starting up does it shut down?.
Click to expand...
Click to collapse
For around 6 seconds..It is not going pass SAMSUNG logo screen.
EnderPsp said:
Do this test: when powered down, lean the phone so the power button is pointing to the ground and tap a few times on the phone (to unstuck the power button). Then connect the power from the outlet (to start up the phone). Try this a few times. If it starts up normally even once, then your problem is the power button.
Click to expand...
Click to collapse
I tried this but no luck . I tried another battery but no luck..I will take it to service center tomorrow and lets see what they have to say. :crying::crying::crying::crying:
lsguntu said:
For around 6 seconds..It is not going pass SAMSUNG logo screen.
I tried this but no luck . I tried another battery but no luck..I will take it to service center tomorrow and lets see what they have to say. :crying::crying::crying::crying:
Click to expand...
Click to collapse
6 seconds sounds like the power button stays pressed, turns off as it would be kept pressed.
Sorry mate, good luck with that. Look at the other threads, there are a couple of repair tips there.
EnderPsp said:
6 seconds sounds like the power button stays pressed, turns off as it would be kept pressed.
Sorry mate, good luck with that. Look at the other threads, there are a couple of repair tips there.
Click to expand...
Click to collapse
Finally i got it fixed. It costed me around $30 US dollars. Service center guy told me that he did the following
1) Replaced ON/OFF Switch
2) Replaced charging connector which was burnt.
I recently bought and used Batteries from ebay.com and they might screwed the phone? no idea..
switch failure has nothing to do with dodgy batteries but just shoddy workmanship from sammy, much like the sgs3 which also equips another horrendously fragile on/off switch
by the way, did they replace just the internal microswitch or the switch as a whole, button and all?
lsguntu said:
Finally i got it fixed. It costed me around $30 US dollars. Service center guy told me that he did the following
1) Replaced ON/OFF Switch
2) Replaced charging connector which was burnt.
I recently bought and used Batteries from ebay.com and they might screwed the phone? no idea..
Click to expand...
Click to collapse
Thanks for posting your solution! Would you please share with us where you repaired it so others looking for solutions have a starting point.
Cheers :victory:
Saiyaku said:
switch failure has nothing to do with dodgy batteries but just shoddy workmanship from sammy, much like the sgs3 which also equips another horrendously fragile on/off switch
by the way, did they replace just the internal microswitch or the switch as a whole, button and all?
Click to expand...
Click to collapse
I think they replaced entire switch unit. This is not the first samsung focus who has switch problem. One of my friend got the switch problem in 1 week of purchase of new phone.
EnderPsp said:
Thanks for posting your solution! Would you please share with us where you repaired it so others looking for solutions have a starting point.
Cheers :victory:
Click to expand...
Click to collapse
I got this fixed in Elephant House, Ameerpet, Hyderabad, India. This is NOT an authorized service center which I got this fixed. But this guys screwed up my volume button... I can increase the volume but not decrease.. I dont want to go to the service center again as its very far from my home.. Any app which can decrease the volume?
Note :- Its NOT a software problem ..Service guys did not reset or make changes to the phone related to software/OS.
lsguntu said:
I got this fixed in Elephant House, Ameerpet, Hyderabad, India. This is NOT an authorized service center which I got this fixed. But this guys screwed up my volume button... I can increase the volume but not decrease.. I dont want to go to the service center again as its very far from my home.. Any app which can decrease the volume?
Note :- Its NOT a software problem ..Service guys did not reset or make changes to the phone related to software/OS.
Click to expand...
Click to collapse
Sorry to hear that another button may be busted. Yes there is a homebrew volume rocker.
lsguntu said:
I think they replaced entire switch unit. This is not the first samsung focus who has switch problem. One of my friend got the switch problem in 1 week of purchase of new phone.
Click to expand...
Click to collapse
hrmmm, i'm not liking this; here i can find a wide variety of spare parts for android based samsungs but absolutely zero for this device
i thought i could improvise something with another model in a worst case scenario
thank you for the report

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